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Opening Procedure 1 check the locks 2 Opening should happen before 9:45 AM in the presence of Manager / Assistant Manager 3 Turn on all lights 4 house keeping work to be started 5 Security to take staff attandance 6 Manager to take staff presentation of all the staff. Closing procedure 1 Turn on the closed board and stop incomming customers 2 After last customer cashiers to finalize the cash statement and match with POS 3 EDC closing statement and matching with POS 4 check the impressed amount 5 Enter the daily closing repot and
Opening Procedure 1 check the locks 2 Opening should happen before 9:45 AM in the presence of Manager / Assistant Manager 3 Turn on all lights 4 house keeping work to be started 5 Security to take staff attandance 6 Manager to take staff presentation of all the staff. Closing procedure 1 Turn on the closed board and stop incomming customers 2 After last customer cashiers to finalize the cash statement and match with POS 3 EDC closing statement and matching with POS 4 check the impressed amount 5 Enter the daily closing repot and
Opening Procedure 1 check the locks 2 Opening should happen before 9:45 AM in the presence of Manager / Assistant Manager 3 Turn on all lights 4 house keeping work to be started 5 Security to take staff attandance 6 Manager to take staff presentation of all the staff. Closing procedure 1 Turn on the closed board and stop incomming customers 2 After last customer cashiers to finalize the cash statement and match with POS 3 EDC closing statement and matching with POS 4 check the impressed amount 5 Enter the daily closing repot and
2 Opening should happen before 9:45 AM in the presence of Security & Manager/Assistant Manager 3 Turn on all lights 4 House keeping work to be started 5 Security to take staff attandance 6 Manager to check attandance & presentation of all the staff - especially uniforms 7 Email attandance report 8 Daily Drill 9 Process the "GO BACKS" by floor staff 10 Cashier to prepare the till 11 Manager/asst/cashier to prepare banking & bank the cash 12 Till to be ready for trading exactly by 10:00 AM 13 All floor staff to take their positions & start dusting 14 After Mopping Turn on the A/C 15 Manager to check every corner of the store & sign a house keeping report 16 Manager to Check display bay by bay with the concerned floor incharge 17 18 19 20 21 22 Closing procedure 1 Turn on the closed board & stop incomming customers 2 After last customer cashiers to finalize the cash statement & match with POS 3 EDC closing statement & matching with POS 4 Check the impressed amount 5 Enter the daily closing repot & email 6 Security check for all outgoing staff 7 Physical statement for banking amount to be prepared 8 All computers to be shut down 9 Lights & A/C to be shout down 10 Final locking with masking tape & signature Operational Procedure 1 Stock processing is a priority 2 Stock indent entry 3 Stock indent request if scheduled 4 Damaged goods report 5 Displaying new materials 6 Full day dusting & cleaning 7 checking the demo pieces & requeting for new demo pieces 8 Daily Water tank filling 9 Daily glass cleaning 10 Maintane contact list of service providers on Google+ 11 12 13 14 15 16 17 18 19 Maintanence Procdure 1 UPS routine check 2 A/C routine Check 3 Generator Routine check 4 Telephone lines checking 5 EDC Checking 6 Broad Band line checking 7 Lubricating the rolling shutter 8 Barcode printer maintanence 9 10 11 12 13 14 15 16 17 Must Dos 1 Send all invoices & documents to Bangalore with proper entry in a log book every day 2 Form "C" to be generated & delivered every Day 3 Form "F" to be generated when ever there is stock transfer 4 If stock has to be returned to HO E- Sugam is a must 5 Vat Registration to be displayed in every store 6 All attendance book to be stored in the store 7 Fether certificate to be available in records 8 Sea shell certificate to be available in records 9 Paying telephone bills on time 10 Paying electricity bills on time Procedure for sale & promotion nalini to do Consumable Inventory 1 Carry bags inventory to be checked every day & procured 2 EDC machine rolls 3 POS printer roll 4 Loyalty card 5 Visiting card 6 A4 paper 7 Barcode rolls 8 Rubber Band 9 Bead Bar poly bags 10 Room Freshner 11 Coline 12 Harpic 13 Phenyl 14 Odonil 15 Cable Ties 16 Badges 17 Spare batteries for A/C remote 18 Drinking water refill 19 Disposable glasses Opening should happen before 9:45 AM in the presence of Security & Manager/Assistant Manager Manager's Daily Check list Sl No Activity Assigned to 1 Lock opening Checked Yes Prem 2 Attendance Entry Yes Prem 3 Attendance entry checked & mailed Yes Harish 4 Staff presentation & appearance checked Yes Harish 5 Staff sales Drill performed No 6 Discussed Daily, weekly & Monthly sales targets No 7 Lights working condition Checked Yes Ved 8 Lights working condition Checked Yes No 9 A/C working Condition Checked Yes Harish 10 Shop Frontage checked Yes Harish 11 Trading Impressed cash checked Yes Ved 12 Operational Impressed cash checked Yes Ved 13 Cash Change availability Checked Yes Ved 14 Banking cash sent Yes Ved 15 System & software checked Yes Harish 16 EDC machine checked Yes Harish 17 Telephone & line checked Yes Harish 18 Donggle checked Yes Harish 19 Any service bills to be paid No 20 Display bay by bay checked Yes reshu 21 Dusting & floor cleaning Checked Yes sonia 22 Stock processing No 23 Consumables checked & ordered Yes Ved 24 Received stock display started & Checked No 25 Damaged Stock report sent No 26 Internal signage Checked Yes Harish 27 Internal signage request sent No 28 Demo Pieces Checked No 29 Demo pieces request sent No 30 Hand written internal signage requirement checked Yes 31 Leave & roster allotment checked Yes No 32 Product Indent & purchase Yes Harish 33 Special customer request report Yes Harish 34 Lunch rotation allocation Yes Harish 35 Special communication with HO Emails Etc Yes Harish 36 Preparation for evening sales done No 37 Building & equipment maintanence report sent No 38 Terrace Door locking Yes Prem 39 Minimizing lighting & shut off A/Cs Yes Prem 40 Cash counting & hand over Done Yes Ved 41 EDC settlement Done Yes Ved 42 Day closing report sent Yes Harish 43 44 Status Date: Executed by Time From Time To Action Prem 9:35 9:37 Prem 9:50 9:55 Harish 10:55 11:00 Harish 11:00 11:10 Nalini to send targets By Nalini Ved 9:45 9:55 Harish 9:35 Harish 9:50 Ved 10:00 Ved Ved Ved 10:30 Harish 9:45 Consumables list to be done By Nalini Harish Harish Harish 10:00 reshu/ritu 11:00 1:00 sonia 11:30 11:45 To create a format By Nalini Ved Harish Leave & roster spread sheet By Sana Create a format By Nalini Harish 6:30 6:45 Harish 7:20 7:25 Harish 1:15 3:30 Harish 11:00 7:15 Format to be done Prem 8:50 Prem Ved Ved Harish 9:10