MICHAEL LOPEZ

SUMMARY
I am a motivated, personable, process and goal-driven Information Technology leader with more than a decade of experience
and fresh ideas in technical and business decision-making.

I am a decisive, straight-shooting manager with outstanding interpersonal communications, negotiation and people
management skills that takes initiative and works well in a fast paced environment.

I am experienced in developing, planning, and implementing IT standards that address business opportunities, cost savings, and
the latest technological solutions.

I am also flexible and versatile able to maintain a sense of humor under pressure. As well as poised and competent with
demonstrated ability to easily transcend cultural differences.

Specialties: LAN/WAN, Active Directory, Exchange, Computer Software and Hardware, Team Management, IT
Security, Disaster Recovery, IT Ops/Data/Voice, IT and Business Relations, Budgets and Cost Controls, Professional
Presentations, Network Engineering and Architecture
EXPERIENCE
ALTAIR GLOBAL RELOCATION 10 / 2011 - Present
Senior System Engineer
Reports directly to VP of IT Infrastructure
Responsible for complex, global infrastructure projects including development, implementation, and support.
Actively seeks after and improves organizational inefficiencies with IT solutions.
Lead migration project from Exchange 2003 to Exchange 2010.
Support and Maintain VMWare ESXi development, staging, and production environment with shared SAN storage.
Integrated Video Conferencing between Lync 2010 and Polycom HDX.
Maintains and supports Windows AD and Exchange 2010 environment with more than 400 users for a global
company.
Server platforms include: VMWare ESXi, Compellent, EqualLogic, Citrix XenServer, Citrix XenApp, Windows 2003/2008/2012
Server, Sonicwall, Aventail VPN.
BML CONSULTING 08 / 2010 - Present
IT Infrastructure Strategy Consultant
Owner/operator of IT consulting company employed to identify and correct inefficiencies in IT operations.
Provided both high-level strategy and hands-on implementation approach to all projects.
Strategies implemented include: Virtualization, colocation, hosting, and cloud based solutions.
Client portfolio includes: Omniflight Helicopters, Inc., Altair Global Relocation, Vehicle Administrative Services, Ltd.,
Alliance Contract Furniture
MEDIA RECOVERY 04 / 2008 - 08 / 2010
Director of IT Infrastructure
Technical Accomplishments:
Supported 300+ users in a Windows 2003 domain environment.
Migrated users from Kerio Mail Server to Exchange 2007.
Administered Exchange and Active Directory environment.



Converted 22 independent remote offices to a WAN over MPLS.
Overhauled production servers to a more agile virtual environment build on Citrix XenServer and a SAN.
Installed, configured and administered Citrix XenApp.
Supported all telephony devices, including 3Com NBX, wireless phones, wireless PDAs, BlackBerry (BES), and iPhones.
Managerial Responsibilities:
Responsible for all IT procurement.
In charge of all budgeting, projected and actual.
Managed IT Infrastructure team and all consultants and contractors.
Served as IT liaison on several projects.
Responsible for all IT-related vendor relationships.
Created, implemented, and enforced all IT policies and procedures.
KITTY HAWK 04 / 2007 - 04 / 2008
Sr. Systems / Network Administrator
(Company file for chapter 7 bankruptcy after 30 years of service)
Worked with software development to ensure proper environments for production/test/development.
Administered P2V migrations of servers via VMware ESX.
Maintained all servers and workstations, including patches, security, software and hardware installation.
Maintained AVAYA PBX and AUDIX voicemail servers.
Maintained users and computers via Active Directory and Group Policy management.
Accountable for all hardware and software inventories.
Responsible for all IT related procurement and research.
Managed file level and application level security and ensure network security procedures.
Created and maintained documentation of corporate computer manual and procedures.
Provided technical support for all end users and for all software-related applications and hardware uses.
NCN 01/2006 04/2007
Technology Support Engineer
Maintained users and computers via Active Directory and Group Policy Management
Administered SQL Database to include backup and maintenance plans.
Performed installations, maintenance, and testing of computer systems software and hardware.
Supported users by performing duties via telephone, email, or in person.
Researched, tested, recommended, and implemented new technology for all departments.
Responsible for all company issued cellphones, PDAs, BlackBerrys.
Maintained BlackBerry Enterprise Server.
Built workstations and servers from barebones.
Maintained network load-balancer and other networking peripherals such as routers and switches.
SOURCEHOV BUSINESS COMMUNICATION SERVICES 06 / 2005 - 01 / 2006
Solomon Support Technician
Trained employees in all aspects of Solomon IV accounting package.
Administered SQL Database to include backup and maintenance plans for Solomon.
Supported users by performing duties via telephone, email, or in person.
Created custom reports based on users requests.
DAC VISION 11 / 2004 - 06 / 2005
Information Systems Technician
Maintained users and computers via Active Directory and Group Policy Management
Trained employees in all aspects of technology including: Windows, Office, ERP suite, etc.
Managed Exchange 2000, Internet access and firewall for entire company.
Supported users by performing duties via telephone, email, or in person.
Daily support, maintenance, and modification of all company software.
Responsible for all company issued cellphones, PDAs, BlackBerrys.
Assisted in the development a Disaster Recovery Plan based on the organizations needs.
Automated orders into ERP system by utilizing EDI and SQL.
Updated documentation of corporate computer manuals and procedures
EDUCATION
DEVRY UNIVERSITY 2001 - 2004
Bachelor Of Science, Network & Communications Management
MACARTHUR HIGH SCHOOL 1997 - 2001
H.S. Diploma, Fine Arts & Technology
CERTIFICATIONS
VMWARE CERTIFIED ASSOCIATE - DATA CENTER VIRTUALIZATION 11 / 2013
VMware License: 11989457-8BD7-CF15C5EFC329
DELL CERTIFIED SYSTEMS EXPERT (SERVERS, DESKTOPS, LAPTOPS) 08 / 2006
Dell