Travel Insurance

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UNIVERSITY OF MUMBAI

PROJECT ON
TRAVEL INSURANCE
BACHELOR OF COMMERCE

(BANKING & INSURANCE)
SEMESTER VI
(2011-2012)

SUBMITTED BY
BHAIRAVI A. DANDEKAR
ROLL NO. -07

PROJECT GUIDE
Prof. NANDINI JAGANNARAYAN

HINDI VIDYA PRACHAR SAMITIS
RAMNIRANJAN JHUNJHUNWALA COLLEGE,
GHATKOPAR (WEST), MUMBAI-400 086.
INFORMATION ABOUT HDFC BANK
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BACHELOR OF COMMERCE
BANKING & INSURANCE
SEMESTER VI

SUBMITTED
IN PARTIAL FULFILLMENT OF THE REQUIREMENTS
FOR THE AWARD OF DEGREE OF BACHELOR OF
COMMERCE- BANKING & INSURANCE

BY
ROLL NO. - 07

RAMNIRANJAN JHUNJHUNWALA COLLEG
GHATKOPAR (WEST), MUMBAI-400086.

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RAMNIRANJAN JHUNJHUNWALA COLLEGE
GHATKOPAR (W), MUMBAI-400086

CERTIFICATE

THIS IS TO CERTIFY THAT Miss BHAIRAVI A. DANDEKAR OF
B.COM. BANKING & INSURANCE SEMESTER V (2011-12) HAS
SUCCESSFULLY COMPLETED THE PROJECT ON TRAVEL
INSURANCE UNDER THE GUIDANCE OF Prof. NANDINI
JAGANNARAYAN)

PRINCIPAL.
(DR. USHA MUKUNDAN)

PROJECT GUIDE/ INTERNAL EXAMINER
(Prof. NANDINI JAGANNARAYAN)

EXTERNAL EXAMINER

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DECLARATION

I, Miss BHAIRAVI A. DANDEKAR THE STUDENT OF B.COM.
BANKING & INSURANCE SEMESTER V (2011-12) HEREBY DECLARES
THAT I HAVE COMPLETED THE PROJECT ON TRAVEL
INSURANCE.
THE INFORMATION SUBMITTED IS TRUE AND ORIGINAL TO THE
BEST OF MY KNOWLEDGE.

SIGNATURE OF STUDENT

NAME OF THE STUDENT

ROLL NO. 07

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ACKNOWLEDGEMENT

I would like to express my sincere gratitude to the almighty that has showered
her blessing on me without which this project would have not been possible.
I would also like to express my heartfelt gratitude to our principal Dr .USHA
MUKUNDAN, who has given me opportunity to conduct this study.
My guide Mrs. NANDINI JAGANNARAYAN also deserves sincere thanks
that has given me her guidance throughout the project and made it a success.
I would also like to thank our madam Mrs. LAKSHMI CHANDRASEKRAN
who has cleared some of my doubts.
My parents have been a backbone to me in completing this project and my
friends who extended their constant support during my study also deserve
heartfelt thanks.

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INDEX

SR.
NO.
CHAPTER PAGE
NO

EXECUTIVE SUMMARY 7
1 INTRODUCTION TO INSURANCE INDUSTRY 9
2 INTRODUCTION TO TRAVEL INSURANCE 16
3
NEEDS, ADVANTAGES &DISADVANTAGES OF
TRAVEL INSURANCE
18
4
COVERAGE & NATURE OF CLAIMS OF TRAVEL
INSURANCE
25
5
DIRECTIONS FOR SELECTING COVERAGE BASED
ON NEEDS OF TRAVELER
32
6 TRAVEL INSURANCE CAN BE TAKEN FROM 35
7 TYPE OF TRAVEL INSURANCE 45
8
TWO COMPANIES WHICH PROVIDES VARIOUS
INSURANCE COVER
67
9
IMPORTANT STEPS TO TAKE AFTER YOU
PURCHASE TRAVEL INSURANCE
79
10 SURVEY MADE BY STUDENT 81
7

11

CONCLUSION
84
12 REFERENCE 85

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CHAPTER.1. INTRODUCTION TO INSURANCE INDUSTRY:-
Insurance is a form of risk management in which the insured transfers the cost
of potential loss to another entity in exchange for monetary compensation
known as the premium. Insurance allows individuals, businesses and other
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entities to protect themselves against significant potential losses and financial
hardship at a reasonably affordable rate. Insurance is appropriate when you
want to protect against a significant monetary loss.
Take life insurance as an example. If you are the primary breadwinner in your
home, the loss of income that your family would experience as a result of our
premature death is considered a significant loss and hardship that you should
protect them against. It would be very difficult for your family to replace your
income, so the monthly premiums ensure that if you die, your income will be
replaced by the insured amount. The same principle applies to many other forms
of insurance. If the potential loss will have a detrimental effect on the person or
entity, insurance makes sense. Everyone that wants to protect themselves or
someone else against financial hardship should consider insurance. This may
include:
1. Protecting family after one's death from loss of income.
2. Ensuring debt repayment after death.
3. Covering contingent liabilities.
4. Protecting against the death of a key employee or person in your
business.
5. Buying out a partner or co-shareholder after his or her death.
6. Protecting your business from business interruption and loss of income.
7. Protecting you against unforeseeable health expenses.
8. Protecting your home against theft, fire, flood and other hazards.
9. Protecting you against lawsuits.
10. Protecting you in the event of disability.
11. Protecting your car against theft or losses incurred because of accidents.
etc.
THERE ARE TWO TYPES OF INSURANCE:-

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1. LIFE INSURANCE CORPORATION OF INDIA:-
Life Insurance Corporation of India (LIC) was established on 1 September 1956
to spread the message of life insurance in the country and mobilize peoples
savings for nation-building activities. LIC with its central office in Mumbai and
seven zonal offices at Mumbai, Calcutta, Delhi, Chennai, Hyderabad, Kanpur
and Bhopal, operates through 100 divisional offices in important cities and
2,048 branch offices. LIC has 5.59 lakh active agents spread over the country. It
has also entered into an agreement with the Sun Life (UK) for marketing unit
linked life insurance and pension policies in U.K. The total new business of the
Corporation during 1998-99 was Rs 75,316 crore of sum assured under 148.43
lakh policies. LICs group insurance business up to 31 March 1999 was Rs
66,085 crore (provisional) providing cover to 219 lakh people. Life insurance is
an insurance coverage that pays out a certain amount of money to the insured or
their specified beneficiaries upon a certain event such as death of the individual
who is insured. The coverage period for life insurance is usually more than a

TYPE OF INSURANCE
GENERAL INSURANCE
CORPORATION OF
INDIA
FIRE INSURANCE
MEDICAL INSURANCE
PERSONAL ACCIDENT
INSURANCE
MOTOR INSURANCE
TRAVEL INSURANCE
LIFE INSURANCE
CORPORATION OF
INDIA
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year. So this requires periodic premium payments, either monthly, quarterly or
annually.
2. GENERAL INSURANCE CORPORATION OF INDIA:-
General insurance is basically an insurance policy that protects you against
losses and damages other than those covered by life insurance.
The coverage period for most general insurance policies and plans is usually
one year, whereby premiums are normally paid on a one-time basis.
General insurance industry in India was nationalised and a government
company known as General Insurance Corporation of India (GIC) was formed
by the Central Government in November 1972. With effect from 1 January 1973
the erstwhile 107 Indian and foreign insurers which were operating in the
country prior to nationalisation, were grouped into four operating companies,
namely,
(i) National Insurance Company Limited;
(ii) New India Assurance Company Limited;
(iii) Oriental Insurance Company Limited; and
(iv) United India Insurance Company Limited.
All the above four subsidiaries of GIC operate all over the country competing
with one another and underwriting various classes of general insurance
business. From 799 offices in 1973, the network grew to 4,208 offices as on 31
March 1998. Besides the domestic market, the industry is presently operating in
17 countries directly through branches or agencies and in 14 countries through
subsidiary and associate companies. The wholly-owned subsidiary of GIC
known as India International Insurance Private Limited set up in 1988 in
Singapore has grown into a leading company in the Singapore market. The
gross premium income of the general insurance industry in India during 1997-
98 was Rs 7,736 crore as against Rs 7,021 crore during 1996- 97 representing a
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growth of 10.2 per cent over the premium income of 1996- 97. The net premium
income of the general insurance industry in India during 1997-98 was Rs 6,725
crore as against Rs 6,041 crore during 1996- 97 representing a growth of 11.3
per cent over the net premium income of 1996-97. The gross profit of the
industry during 1997-98 were Rs 1,623 crore as against Rs 1,084 crore in 1996-
97 recording a growth of 49.7 per cent over the previous year. The net profits of
the industry during 1997-98 were Rs 1,255 crore as against Rs 719 crore in
1996-97 representing a growth of 74.5 per cent over the previous year.

TYPE OF GENERAL INSURANCE:-
1. FIRE INSURANCE:-
It is a form of property insurance which protects people from the costs incurred
by fires. When a structure is covered by fire insurance, the insurance policy will
pay out in the event that the structure is damaged or destroyed by fire. Some
standard property insurance policies include fire insurance in their coverage,
while in other cases, fire insurance may need to be purchased separately.
Property owners should check with their insurance companies if they are not
sure whether or not fire insurance is part of their policies, and if fire insurance is
not included, it should be purchased. Depending on the terms of the
policy, fire insurance may pay out the actual value of the property after the fire,
or it may pay out the replacement value. In a replacement value policy, the
structure will be replaced in the event of a fire, whether it has depreciated or
appreciated: in other words, if homeowners purchase a home and the value
increases, as long as it is covered by a replacement value policy,
the insurance company will replace it. Anactual cash value policy covers the
structure, less depreciation. Most accounts come with coverage limits which
may need to be adjusted as property values rise and fall.

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2. MEDICAL INSURANCE:-
Life is full of uncertainties: an untoward event can strike an individual anytime,
anyplace. It is for such a reason that individuals need to be prepared and plan
their finances better. This is where a Mediclaim policy comes to an individual's
rescue and helps him not only tide over a potential crisis but also protects him
from a disproportionate and/or unplanned outflow of his personal finances.
Simply put, a Mediclaim policy is a non-life insurance policy, which covers the
expenses incurred by an individual in case of an injury/hospitalisation.
Mediclaim covers not only the expenses incurred during hospitalisation but also
the pre and post-hospitalisation expenses (subject to conditions).Individuals
have to pay a minimal premium for buying medical insurance. An illustration
will help in understanding this better.
3. PERSONAL ACCIDENT INSURANCE:-
Sometimes even a small accident or mishap can throw your financials out of
gear. Get insured to be prepared for those trying times. Accident Insurance is
specially designed to protect you from the following unforeseen events - Death,
Total Disability and Permanent Partial Disability. This comprehensive policy
will help your family meet its financial commitments in the hour of need. This
is available for the age band between 5 to 70 years. The proposers age should
be between 18 to 70 years.

4. MOTOR INSURANCE:-
It is an insurance purchased for cars, trucks, motorcycles, and other road
vehicles. Its primary use is to provide financial protection against physical
damage and/or bodily injury resulting from traffic collisions and against
liability that could also arise there from. The specific terms of vehicle insurance
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vary with legal regulations in each region. Depending on the jurisdiction, the
insurance premium can be either mandated by the government or determined by
the insurance company, in accordance with a framework of regulations set by
the government. Often, the insurer will have more freedom to set the price on
physical damage coverages than on mandatory liability coverages. The
premium can vary depending on many factors that are believed to have an
impact on the expected cost of future claims. Those factors can include the car
characteristics, the coverage selected (deductible, limit, covered perils), the
profile of the driver (age, gender, driving history) and the usage of the car.

5. TRAVEL INSURANCE:-
It is an insurance that is intended to cover medical expenses, financial default of
travel suppliers, and other losses incurred while traveling, either within one's
own country, or internationally. Temporary travel insurance can usually be
arranged at the time of the booking of a trip to cover exactly the duration of that
trip, or a "multi-trip" policy can cover an unlimited number of trips within a set
time frame. Coverage varies, and can be purchased to include higher risk items
such as "winter sports".

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CH APTER.2. INTRODUCTION TO TRAVEL INSURANCE:-
Travel insurance is insurance that is intended to cover medical expenses,
financial default of travel suppliers, and other losses incurred while traveling,
either within one's own country, or internationally. Temporary travel insurance
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can usually be arranged at the time of the booking of a trip to cover exactly the
duration of that trip, or a "multi-trip" policy can cover an unlimited number of
trips within a set time frame. Coverage varies, and can be purchased to include
higher risk items such as "winter sports".
THE MOST COMMON RISKS THAT ARE COVERED BY TRAVEL
INSURANCE ARE:
Medical/dental expenses
Emergency evacuation/Medical Air Evacuation/repatriation of
remains
Return of a minor child
Trip cancellation/interruption
Accidental death, injury or disablement benefit
Overseas funeral expenses
Curtailment
Delayed departure, missed connection
Lost, stolen or damaged baggage, personal effects or travel documents
Delayed baggage (and emergency replacement of essential items)
Legal assistance
Trip Cancellation
Flight Connection was missed due to airline schedule
Travel Delays due to weather
Medical Emergency and hospital care (Accident or Sickness)
INDIAN TRAVEL INSURANCE OVERVIEW

Travelling is one of the more pleasurable experiences for one and all. In the
travel insurance context, travel to exotic destinations can be divided as domestic
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and overseas travel. Travelling within India is called as domestic travel and
once you are out of India its overseas travel. Travel insurance is very essential
when you travel, be it domestic or International travel.

Calamities and pandemics across the globe are also common these days.
Travelers, despite of their age have to be careful about their health particularly
when they are outside their familiar surroundings. They need proper medical
insurance coverage as falling ill or getting injured is not predictable. There are
several travel insurance plans to suit your requirements; it can be purchased to
safeguard you and your family respectively. Shop around online to learn more
about the distinctions between different travel insurance plans before buying.

Travelling overseas has become common nowadays with people travelling
abroad either to visit their close ones or simply for recreation or through
business. The United States and Canada are two nations in North America that
are frequented by Indians. While it is exciting to visit America, visiting an
American hospital as a patient is not as exciting. The health care costs are
exorbitant, and even though, insurance is not mandatory to travel to these
countries, it is highly recommended.

CHAPTER.3. NEED, ADVANTAGES & DISADVANTAGES OF
TRAVEL INSURANCE:-
NEEDS OF TRAVEL INSURANCE:-
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Most of these policies cover cancellations due to weather, sudden illness, death
and emergencies whilst at home or abroad.
It is for medical emergencies. This is particularly useful if you plan on traveling
to underdeveloped countries, or for individuals with an ongoing illness that
might require medical attention at some point during the trip. These policies
will reimburse you for the cost of doctor visits, medication, and sometimes even
medical evacuation out of the country.
For longer trips, or for frequent travelers, a comprehensive insurance package is
probably the best value. These usually provide a wide variety of coverage, and
some even allow you to choose what kinds of coverage to be included. Since it's
impossible to know what problems might arise during your trip, these policies
cover all the bases so that you have protection against monetary loss in the
event of nearly any emergency.
YOU NEED TO CANCEL:-
1. Youve planned to go skiing for ages, and youve finally got the trip
scheduled. Just before you are due to leave, the kids get sick with the flu.
Youll be taking care of them for days and it will be a miracle if you
dont get sick yourself. Will you be able to recover your non refundable
fees even the lift tickets?

2. Youve been planning an anniversary trip, but the week before you are
scheduled to leave, your boss calls to tell you that you are required to
work for a week of emergency meetings. Will you be able to reschedule
your trip and recover the money you put down?
3. You are taking the family on a cruise before school starts. Days before
your scheduled departure, severe rain causes flood damage to your home.
With only a week to dry out and make the repairs before returning to
work, youve got more immediate and more expensive things on your
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mind. Will you be able to get your money back? With trip cancellation
coverage, youll be able to recover your out-of-pocket expenses for these
covered reasons and more.

4. Youve planned a cruise with your girlfriends, but you discover the
connecting flight to get to the ship is delayed. The customer service
agents apologize for the missed connection, but it looks like you will miss
your cruise departure. How will you catch up to the ship? With missed
connection coverage, you can take another flight to catch the ship at the
next port-of-call. Youll also have assistance services to help you arrange
and pay for those travel changes.

5. After attending the family reunion, you arrive at the airport to return
home and are told tornadoes have canceled all flights through Dallas.
Who will help you find a new flight to return home? With trip
interruption coverage, youll have the money you need to get a new
return ticket or wait out the delay in a comfortable hotel.

6. You saved all year for a summer vacation to Aruba, but as the vacation
draws closer, so does a hurricane that destroys the hotel, shatters the pool,
and litters the beach with debris. As you watch the television in horror,
your dream vacation is washed away. Will you lose all the money you
worked so hard to save? With travel insurance protection for weather
damage, youll be able to recover your pre-paid costs.
7. Youve planned an excursion to Egypt for years, but weeks before
leaving a terrorist attack occurs. The airports are closed and Egypt is in
chaos. It would be unwise to travel now, but will you lose all your non
refundable fees? With terrorism coverage, you can cancel your trip
without losing all the money youve spent.
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8. You and your friends have planned a hiking trip to climb Machu
Picchu since college. After your first night in Lima, you wake with severe
stomach pains and a high fever. You cannot start your hike. Instead, you
need emergency medical care and quick. With travel medical coverage,
you wont be paying a huge medical bill. Youll also have assistance
services in your own language to locate a suitable medical facility and
arrange transportation.

9. Your special day has finally arrived a wedding at a beach side resort.
Unfortunately, the airline made a mistake and your baggage will be
delayed. Luckily youve got the dress and the rings, but what about your
other clothes, shoes, toothpaste, and personal items? With coverage for
delayed bags, you can relax. The service hot-line will help you recover
your bags. Youll also be reimbursed for the essential items you need to
start enjoying your trip.

10. You are required to speak at a business conference in Las Vegas, but
somewhere in transit, your baggage is lost. Your presentation is
tomorrow, how will you get ready in time? With coverage for luggage
that is lost, stolen, or damaged, youll have the money you need to get
new clothes and personal items. Youll even have coverage for a suitcase
so you can take your new stuff home.

11. You are at a conference in London, and you realize you left your
passport at a local restaurant. With coverage for lost passports, youll
have help expediting the process of replacing and paying for a new
passport.

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12. You and your daughter have planned a summer tour of Mont-Blanc,
but high in the mountains your daughter is overcome with dizziness and a
dangerously high fever. She needs immediate medical attention. How will
you get her to safety? With medical evacuation coverage, you can arrange
safe transportation to a medical facility. Medical evacuations typically
cost tens of thousands of dollars, but with trip insurance you wont break
the bank to save your daughter.

13. Youve planned a two-week honeymoon cruise to Alaska, but a week
before the trip you see on the news that your cruise is canceled due to
financial default of the cruise company. How will you recover your
money?
With trip insurance that covers financial default, youll be able to recoup
your expenses. With the help of assistance services, youll be able to
reschedule your cruise as well.

14. You and your parents have planned a trip to their home country, but
on your way, the train is canceled for mechanical repairs. You dont
speak the language. Who can help you locate alternative transportation?
With trip insurance youll have emergency assistance services. The
service agents will recover your non refundable fees, then locate and pay
for transportation to get you where you want to be.

ADVANTAGES OF TRAVEL INSURANCE:-
Travel insurance is usually the last thing on people's mind when they are
booking a trip, but can turn out to be the most important thing to have when you
are in a crisis situation. Here are some advantages of booking travel insurance:
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1. Medical Care: The most obvious advantage is that if you fall sick on
your trip, you will be covered for any medical care you need. Make sure
you understand the limitations in your policy, as some have upper limits
for the amount they will pay.
2. Medical Transport: Most insurance policies will pay for you to be
transported to a medical establishment, such as by road or air ambulance.
3. Repatriation: Insurance will also pay for the cost to be returned to your
home country after your medical treatment, along with a medical
professional. This also covers the transport of your remains if you die
while abroad.
4. Medical Evacuation: In the event of you being extremely sick and there
not being a good hospital where you are, you will be evacuated to the
nearest good hospital for treatment, even if this means taking you to
another country.
5. Hospital Incidentals: This covers incidental costs while you are a
patient in a hospital. This is only given after a minimum length of stay
and also has an upper limit on the amount you can claim.
6. Cancellation or trip interruption: This covers any costs of you having
to change the duration of your trip, such as flight changes etc. This
includes a death in the family, or something happening to your home,
such as fire.
7. Missed Flights: This covers all added costs if you miss your flight back
home. This will help you get the first possible flight back, as well as
cover any extra costs of changing flights or hotel stays.
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8. Personal Liability: This gives you cover in case you hurt a third party
or damage any property.
9. Legal Expenses: There is usually some sort of cover provided if you
have to get involved in litigation while on your visit.
10. Personal Accident: This means that if you get hurt or die during your
trip, you will be given some amount of money.
11. Personal Baggage: This covers your belongings while on the trip. If
you lose a bag, a laptop or any other belongings, you can claim
compensation for it. This is usually accompanied with information on the
maximum amounts you can claim, for instance on jewelry.
All of these are advantages of carrying travel insurance, however, the covers
given to you under different policies vary, and so make sure you read the fine
print before you sign any documents or pay for your cover. Depending on where
you are going, and how long you are going for, you will be required to pay
different amounts. So, it may be more expensive to buy travel insurance for a
dangerous country, as compared to a country with low crime rate.
DISADVANTAGES ABOUT TRAVEL INSURANCE INDIA:-
1. The interesting info locating travel insurance India greatly provides more
benefits than some disadvantages. Still, a few might would like to
appreciably reduce your flip aspect your well. So, most certainly dont
disadvantage mounted on client get a insurance.
2. Solution to your idea that a lot of the truth is sometime comes to pass in
your direction understanding traveling. So, the majority of buy items
travel insurance, an individual could convey more your money inside
pocket.
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3. They certainly efforts contrary to insurance if you happen to junior and
after that in good health they will not constantly fall sick. In which
performing yourself, reasons why I would select insurance as soon as
easily, and one motives have provides gain therefore the risk because of
will surely which you can me is most probably longer than those risk
which often can one thing happening.
4. Relocating a widespread tourist and therefore little or nothing does have
by chance happened, chronochraph watches or just minimal desire to
buying insurance now.
5. Take part in terribly skeptical may are convinced finding travel insurance
is often a waste debris regarding money.
6. Awful crops during the careless or sometimes ready to occupy the fact
jeopardize and still not must splash out on travel insurance of a any kind
of kind.
7. Once there is the meticulously away to the end of the different
eliminating hair by waxing on top of that cons, achievable evaluate the
public in the buy goods travel insurance India or it may be not. It includes
opposite viewing what we liked and yet cons. A lot of stuff on when
travelers travel plus so what purpose. So, makeup the mind and make sure
to travel safe. Bon voyage!

CHAPTER.4.COVERAGE & NATURE OF CLAIMS OF TRAVELL
INSURANCE:-
TRAVEL INSURANCE COVERS:-
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The intent of travel insurance is to provide financial protection against large
unexpected financial losses due to listed unforeseen events that occur while you
are traveling. Unforeseen events are those situations that result from sudden,
unpredicted, and unknown conditions. Travel insurance covers you, and those
insured with your policy, for unforeseen events such as:
Unexpected medical emergencies or death
Medical emergencies, including sudden illnesses or injuries (and pre-
existing medical conditions if the insured purchases a pre-existing
condition waiver with their plan)
The need for emergency medical transportation or evacuation (some
plans also provide coverage for non medical evacuations in certain
situations)
The repatriation of an insureds remains in case of death
The need to cancel or interrupt your trip for a covered reason (the plan
will list covered reasons for trip cancellations and interruptions)
Unexpected loss of a job at which you have worked for less than 3 years
(most policies provide coverage if youve worked in a position for at least
three years, although some require a minimum of five)
A travel supplier suddenly and unexpectedly ceasing operations
Delays due to severe weather such as hurricanes, tornadoes, earthquakes
and more
Lost, stolen or destroyed belongings packed in checked bags
Trip delays due to unexpected and unannounced labor strikes
Trip interruptions and cancellations due to terrorist acts at your
destination
Traffic accidents or damage to a rental car, or the loss of a rental car due
to theft
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Loss of life or functioning limbs
Flight accidents
A non medical evacuation because you are declared a persona non grata
by a country you are visiting on your trip and you are asked to leave.
Because medicines and medical treatments are given different names
around the globe, this coverage gives a traveler access to a drug
translation guide. It also includes access to a medical phrase and terms
translation guide.
Some plans offer the traveler their choice of hospital or medical facility in
the event of an emergency medical evacuation.
This ones great for grandparents and expectant fathers who are traveling.
A covered reason for trip cancellation and trip interruption includes
needing to attend the birth of an immediate family members child.
This coverage provides medical evacuations and covers medical expenses
due to complications from medical treatment scheduled in a foreign
country (also called medical tourism).
A covered reason for trip cancellation that includes canceling because the
school year is extended.

NATURE OF CLAIMS:-
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A. RETURNING EARLY TO YOUR COUNTRY OF RESIDENCE:-
If you have to return to your country of residence under Section A (Cancellation
& Curtailment) or B (Emergency Medical and Treatment Expenses), the 24
hour medical emergency service must authorize this. If they do not, this could
mean that we will not provide cover or we may reduce the amount we pay for
your return to your country of residence. The 24 hour medical emergency
service reserve the right to repatriate you should our medical advisors view you
as being fit to travel, if you refuse to be repatriated then all cover under this
policy will cease. The 24 hour medical emergency service may be contacted
from anywhere in the world to provide assistance to you.
B. WHEN YOU RETURN HOME MAKING A CLAIM:-
If you need to make a claim, please complete and return the relevant claims
form below no later than 31 days after the event:
1. Policy cancellation, trip interruption in travel insurance:-
Travel insurance can be cancelled conveniently online. If the insured prefers to
get his/her travel insurance policy cancelled before the policy start date then
he/she should intimate the E India Insurance by sending an email. The insured
should furnish policy number or schedule number in the email. If the
cancellation request is after the start date of the policy then Photo copy or Scan
copy of all the pages of the passport should be sent to Insurance Company as a
proof that he/she has not travelled overseas. In both the cases there will be a
250/- cancellation charges. Covers any financial loss, unrecoverable by other
means, such as lost deposits or non-refundable transport costs, you suffer as a
result of having to cancel or cut short your trip or having to return home
suddenly.
2. Curtailment claims settlement in travel insurance:-
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The efficiency of an insurance company is best determined considering the
history of claims settlement. Cashless settlement in travel insurance for out-
patients can be availed by walking in to the hospitals directly. If the insured is
an inpatient, then he/she is expected to inform the service provider by calling
the toll free number specified on the policy document. Signed claim form,
policy copy and other documents as specified by the insurer is required to apply
for a claim. Common reasons for claiming under this section would be the
sudden and unexpected serious illness or death of a close relative, or something
happening to your home such as fire or flood. What is considered a valid reason
to claim under this section varies from policy to policy so as usual you must
read the small print.

3. Medical expenses:-
The likelihood of person suffering from an ailment or disease is very high
especially in these days of swine flu epidemic etc. Hence hospitalization will be
needed in most cases for a person who is suffering from such ailments. The plan
should pay for in-patient and out-patient hospitalization. It should provide a
daily allowance in case of hospitalization.
a. Emergency Medical Treatment: - Covers the cost of emergency
medical treatment, this usually involves being treated at a hospital but
not necessarily. Prior authorization by the insurer is normally
required if the expected cost of treatment is likely to be above a fixed
amount set out in the policy wording, this is often quite low, in the
hundreds of pounds.
b. Emergency Medical Assistance: - Covers the cost of emergency
medical assistance, mainly getting someone to hospital, whether that
is the costs of a road ambulance or where necessary an air
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ambulance or sea rescue, although you must check that you are
covered for the activity in which you were participating when injured
or becoming ill.
c. Medical Evacuation: - In the event of there being no hospital capable
of treating you locally, this section of the policy covers the costs of
transporting you to the nearest hospital that can treat you, even if it is
in another country.
d. Hospital Benefit: - It is a small daily amount to cover incidental costs
of being a hospital in-patient abroad. Usually a minimum length of
stay requirement and a maximum limit on the total benefit paid.
e. Personal Possession Contingencies:- One of the most common
grouses of a traveler in a foreign country is the loss of passport or
baggage while travelling. The policy should provide coverage against
loss of passport or baggage by reimbursing the cost of obtaining a
fresh or duplicate passport.
f. Time Based Contingencies:-So also with the heavy density of air
travel, there are high chances of flight delays etc. especially during
the snowfall or rainfall seasons. The Travel Policy should reimburse
towards additional expenses incurred if trip is delayed. In case of the
trip being cancelled or interrupted, compensation for any non-
refundable payments or additional expenses incurred should be paid.
g. Other Contingencies:- In a foreign country, there are many chances of
personal accidents happening wherein one might involuntarily
damage another person. Hence, a travel policy should also cover you
against liability to a third person caused involuntarily by you or your
family. Also theft of foreign currency in a foreign country should also
be covered.
h. Personal Liability:-It provides cover in the event that you injure a
third party or damage their property, although there is often exclusion
30

for liability arising from the use of a vehicle or by an animal under
your control, such as a horse or dog.
4. Strikes & hijacks:-
This provides a daily allowance if your travel is delayed for more than 12 hours
from reaching your scheduled destination due to organized industrial action,
strike or hijack.
5. Missed departure:-
It covers additional costs if you miss your scheduled means of transport for
departing your home country and the first international means of transport on
the return journey. Cover under this section is usually restricted to incidents out
of your control such as failure of public transport or your own vehicle breaking
down, although you may be required to prove that it had been maintained
regularly. Missed connections in a third country that is not your home country
or the final destination country are often excluded.
6. Legal expenses:-
In the event of you becoming involved in litigation there is some cover for legal
costs.
7. Personal belongings / baggage:-
It covers for your personal belongings and money that you take with you. There
is usually an overall limit that is the maximum for any claim as well as limits
for individual types of property. These are the single item, pair or set of items
limit, for instance a set of golf clubs is considered to be one item and you
cannot claim for each club separately. The valuables limit, valuables usually
referring to jewelry and electronic devices. There will be an individual item
31

limit as well as a total valuables limit being the maximum cover in any one
claim for all items considered to be a valuable. There will also be a limit on the
amount of cash covered in a claim. In the event of theft there will also be
restrictions on valid claims with regard to where the item was, if it was secure,
and a requirement to report the theft to the police.

32

CHAPTER.5.DIRECTIONS FOR SELECTING COVERAGE BASED ON
NEEDS OF TRAVELER:-
HOW TO SELECT THE RIGHT COVERAGE BASED ON YOUR
NEEDS:-
Each plan from each company can have very different coverages. Some will
have certain coverage while another plan might not. Also, the amount of
coverage will vary between the different plans ($25,000 medical expense
coverage vs. $50,000) Identify the coverage that is most important. When you
start comparing plans, you will need some criteria to help you prioritize and
narrow down your choices. The criterion youll use is a list of coverages that
you think are the most important for your trip. You might also factor in
minimum coverage amounts on certain coverages like medical expenses.
For example: -
A family taking a Disney cruise in September might have the following
coverage criteria:
1. Hurricane & Weather coverage for cancellations is a must
2. Medical Evacuation coverage of at least $100,000 is necessary as well
3. Missed Connection coverage would be nice since there is a connecting
flight
This list of coverage criteria will help the family choose a plan that meets their
needs. They will be able to filter out plans that do not have these minimum
criteria, making the choice easier.
1. Most popular coverage criteria:-
a. Emergency Medical (at least $50,000)
b. Medical Evacuation (at least $100,000)
c. Pre-existing Medical Conditions
d. Cancel For Any Reason
33

e. Hazardous Sports
f. Hurricanes & Weather
g. Terrorism
h. Employment Layoffs
i. Missed Connections
j. Rental Car Coverage
2. Cancellations:-
a. Trip Interruption
b. Hurricane & Weather
c. Terrorism
d. Financial Default
e. Employment Layoff
f. Cancel For Work Reasons
g. Cancel For Any Reason
3. Medical related:-
a. Primary Medical
b. Emergency Medical
c. Pre-existing Medical
d. Medical Deductible
4. Evacuations:-
a. Medical Evacuation
b. Non-Medical Evacuation
5. Loss or delays:-
a. Travel Delay
b. Baggage Delay
c. Baggage Loss
34

d. Missed Connection
6. Life insurance:-
a. Accidental Death
b. Air Flight Accident
c. Common Carrier
7. Sports:-
a. Hazardous Sports
8. Other benefits:-
a. Rental Car
b. Money Back Guarantee
c. 24 Hour Assistance Service
d. Identity Theft
e. Renewable Policy
f. All Events Upgrade
g. Travel Insurance Plans & Premiums

35

CHAPTER.6. TRAVEL INSURANCE CAN BE TAKEN FROM:-
1. Buying travel insurance from third party company vs. through a travel
agent:-
Many travelers like the idea of purchasing their travel and travel protection as a
single purchase with one company; however, this convenience and perceived
cost savings may come at a price.
Reasons to be wary of purchasing travel insurance from your travel agent:-
a. Travel agents earn extra money by selling travel insurance, but they
may only offer the travel insurance plans that earn the best
commissions
b. Travel agents may have only a few plans to offer from a limited
number of travel insurance providers
c. While some travel agencies have at least one agent that is licensed to
sell travel insurance, many travel agents are not licensed insurance
agents
d. A travel agents protection plans may or may not be backed by a
legitimate underwriter
Differences between purchasing from a 3rd party company vs. a travel agent
Travel Insurance Plans Travel Agent Protection
In the event of a
claim, how are you
paid?
By a check in U.S.
dollars.
Payment depends on the
reason you have a claim -
some payments may be in the
form of future travel credits
36

with expiration dates.
Are independent
travel arrangements
covered?
Yes, all non refundable
pre-paid travel costs are
covered, including third-
party airline tickets, side
trips, tours, and
excursions.
No, only the arrangements
made and purchased through
the travel agent are covered.
Is bankruptcy or
financial default
covered?
Yes, as long as you've
purchased a plan with
that coverage and met
the plan rules.
No coverage
Are cancellations for
reasons of terrorism
or political unrest
covered?
Yes, depending on the
plan.
May or may not be covered
Does it include
emergency medical
coverage?
plan you choose;
coverage limits as high
as $1,000,000 are
available.
Often, but coverage limits are
usually quite limited ($10,000
- $25,000).
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Is there 'cancel for
any reason' coverage?
plan.
No coverage
Is trip cancellation
for schedule conflicts
(jury duty, work,
school year
extensions) covered?
plan.
Does trip cancellation
extend to my
departure?
Yes, trip cancellations
are covered until the
moment you leave home.
No, cancellation coverage
often ends 1-3 days prior to
your scheduled departure.
Is there coverage for
pre-existing medical
conditions?
plan.
Is there an official
body regulating the
plans?
Yes, travel insurance
plans are regulated by
each state's Insurance
Licensing Department.
No, if you have a dispute,
your only recourse is to file
legal action which will likely
cost additional money.
Some plans offered by travel agents may not be 100% travel insurance
and those plans dont provide the same level of coverage
3rd party travel insurance companies have a number of plans that can be
compared side-by-side with a comparison engine
38

2. Why buying travel insurance from a 3rd party company is better than
buying from a cruise line:-
Cruise travelers are usually offered a host of protection plans and waiver plans
by the cruise line operator when they schedule and pay for their cruise travel.
Travelers may feel tempted to purchase these plans as a quick fix to their
travel insurance needs.
Differences between cruise line protection and travel insurance
Travel Insurance
Plans
Cruise Line Waiver Plans
In the event of a
claim, how are you
paid?
By a check in U.S.
dollars.
Usually in non transferable
partial credits that expire and
have a number of limiting rules.
Are independent
travel arrangements
covered?
Yes, all non
refundable pre-paid
travel costs are
covered, including
third-party airline
tickets, side trips,
tours, and excursions.
No, only the arrangements made
and purchased through the cruise
line operator are covered.
Is bankruptcy or
financial default
covered?
Yes, as long as you've
purchased a plan with
that coverage and met
the plan rules.
No coverage
39

Travel Insurance
Plans
Are cancellations
for reasons of
terrorism or
political unrest
covered?
plan.
Does it include
emergency medical
coverage?
plan you choose;
coverage limits as high
as $1,000,000 are
available.
Often, but coverage limits are
usually quite limited ($10,000 -
$25,000), plus you may be
forced to evacuate the ship if the
on-board medical facility cannot
treat you, thus incurring
additional expenses.
Is there 'cancel for
any reason'
coverage?
plan.
No coverage
Is trip cancellation
for schedule
conflicts (jury duty,
work, school year
extensions)
covered?
plan.
40

Travel Insurance
Plans
Does trip
cancellation extend
to my departure?
Yes, trip cancellations
are covered until the
moment you leave
home.
No, cancellation coverage often
ends 1-3 days prior to your
scheduled departure.
Is there coverage
for pre-existing
medical conditions?
plan.
Is there an official
body regulating the
plans?
Yes, travel insurance
plans are regulated by
each state's Insurance
Licensing Department.
No, if you have a dispute, your
only recourse is to file legal
action which will likely cost
additional money.
Reasons to buy travel insurance from a 3rd party company (and NOT the
cruise line)
a. Your trip insurance will extend beyond the cruise line and provide
coverage from the time you leave home until the time you return.
b. Your trip insurance will extend to independent travel arrangements
before, during, and after your cruise, including flights and hotels at
end, tours and excursions and more.
c. Your travel insurance can be much more complete and include
coverage for trip cancellation, cancellations for work reasons, flight
delays, financial default, bad weather, pre-existing medical conditions,
41

medical evacuations, and more. See a complete explanation of travel
insurance coverage.
d. You will be reimbursed in cash as opposed to future cruise line credit
vouchers.
e. Purchasing through a state-licensed travel insurance agent means
youll have real travel insurance backed by regulated underwriters.
Cruise line protection plans are not 100% travel insurance and come with
significant limitations
Cruise line plans protect only the cruise portion of your trip
Purchasing your travel insurance through a 3rd party travel insurance
provider yields better coverage

3. Buying travel insurance directly from the company vs. Using a
comparison site:-
Travel insurance companies offer their products for purchase on their own
websites to make it easy for travelers to purchase their plans. While each
website is designed a little differently, they all ask for a few up-front details
about your travel plans: when youre going, how much it will cost, and where
youre going, before displaying a list of travel insurance plans to fit your needs.
Whether buying directly from a travel insurance company or purchasing
through a comparison site, you can get immediate quotes, pay with a credit card,
and receive an e-mail with your purchase confirmation and travel insurance plan
documents. No price difference when using a comparison site.
Benefits of buying through a comparison site:-
A comparison site gives you access to many plans offered by a number of
different travel insurance providers (see How to Compare Quotes with a Travel
Insurance Comparison Site). Some of the features that make using a comparison
engine attractive include:
42

a. Side-by-side comparisons of individual plans and coverages
b. Send quotes to other travelers by e-mail
c. Review travel insurance company and plan ratings
d. Make plan upgrade selections and see real-time price adjustments
e. Instant access to review plan certificates
f. Purchase immediately and receive an e-mail confirmation and plan
documents
Benefits of buying directly from the travel insurance company:-
Buying directly from the travel insurance companys website gives you access
to all of the companys plans at once. Some of the features that make
purchasing this way attractive include:
a. Access to the companys guarantees and customer support
b. Many, but not all, company websites offer plan comparison
capabilities
c. Review plan descriptions and exclusions
d. Access to the companys travel alerts
e. Instant access to review plan certificates
f. Purchase immediately and receive an e-mail confirmation and plan
documents
4. Do not shop for travel insurance based on price alone:-
Every traveler is looking for the best deal and no one likes to feel theyve paid
more than they should have, but when it comes to insurance its hard to judge
what an insurance benefit in hand is worth until you need it. Shopping for travel
insurance based solely on price may leave you wishing youd spent a little
more.
43

What happens if
...
even worse ... Why Travel Insurance is priceless
You are badly
injured while
traveling abroad
and hospitalized
You brought the kids
along
With emergency evacuation coverage
you'll have coverage for expensive
evacuations and some plans return
your children home and/or bring
someone to your bedside.
Your luggage
has been lost by
the airline
Your tuxedo was in it
and the wedding is
tomorrow
The airline has limited responsibilities
for missing luggage, but travel
insurance baggage coverage provides
reimbursement for replacement
clothing and other necessities (like a
tuxedo rental).
Your tour
operator goes out
of business
You pre-paid by
check and their doors
are locked tight
With travel insurance protection for
financial default, your pre-paid
money can be refunded to you.
Your parents call
with bad news
while babysitting
the kids
Your child has been
in an accident and
you need to get home
now
With trip interruption protection, you
can leave your trip and be refunded
your un-used pre-paid travel costs and
have additional funds to make
emergency flight arrangements to get
home.
44

What happens if
...
even worse ... Why Travel Insurance is priceless
Your connecting
flight is delayed
due to an ice
storm
Your wife and kids
are very tired and the
airline cannot
reschedule your
flight until tomorrow
at the earliest
With travel delay protection, you can
be reimbursed for a hotel room and
transportation, so everyone can get
some dinner and a good night's rest
while the storm blows over.
Your honeymoon
destination is hit
by a hurricane
The resort you pre-
paid for is
completely destroyed
With travel insurance protection that
provides 'cancel for any reason'
coverage, you'll receive all your pre-
paid non refundable trip costs and can
reschedule your honeymoon.

45

CHAPTER.7.TYPES OF TRAVEL INSURANCE:-

1. PACKAGE PLAN TRAVEL INSURANCE:-
When most people think of travel insurance, they are thinking of a package
plan, which combines a lot of coverage into a single, comprehensive plan
suitable for most travelers. This is the most common type of travel insurance
plan. As opposed to a travel medical or medical evacuation plan, which covers
only a certain set of travel risks, travel insurance package plans are the most
common type of travel insurance purchased, and for a good reason: they are
comprehensive travel protections combined into a single, easy-to-understand
package. Much coverage combined in a single plan. Travel insurance companies
combine a comprehensive set of coverages for each package plan for targeted
traveler types. For example, you can find travel insurance plans for golf trips,
that include cancellation, interruption, medical and evacuation and provides
coverage for your checked sports equipment as well. It protects many kinds of
travelers. Because you can choose a package plan with the coverages you need,
you wont be paying for coverage thats not useful to you. Optional coverages
ensure that travelers with special needs like pre-existing medical conditions or
plans for adventure activities have coverage even for things that are typically
excluded from coverage. It covers many types of trips. Its important to note
that there are package plans for just about any kind of trip, from a family
vacation, to a honeymoon, to a missionary trip, and more. The great thing about
package plans is that they are designed specifically to cover the common types
of trips people take. You can even get a package plan for multiple trips. Some
package plans cover kids free too, which means a better price value for parents
and grandparents traveling with kids.

46

The following coverage is typically found in a Package Plan travel
insurance plan:-

Coverage for trip cancellations for covered reasons like illnesses,
injuries, hurricanes, job loss, revoked leave, military duty, traffic
accidents and more.
Coverage for trip interruptions for many of the same reasons as trip
cancellation plus extra dollars for the unexpected airfare, lodging, and
transportation.
Coverage for medical and dental expenses due to emergency illnesses
and injuries.
Coordination and coverage for emergency medical evacuations (some
plans also have security or political evacuation coverage) when you
cannot obtain proper medical care where you are.
Travel assistance services and reimbursement for unexpected lodging,
meals and transportation due to travel delays.
Coverage for lost, stolen, destroyed baggage and even delayed
baggage means you can be reimbursed for unexpected losses due to
missing luggage.
Assistance, coordination, and reimbursement for return of minor
children and emergency bedside visits if you are hospitalized.
Optional cancel for any reason lets you cancel your trip for reasons
not covered under standard trip cancellation; optional cancel for work
reasons lets you cancel your trip for a number of covered work-
related reasons.
Coverage and coordination assistance for your body to be returned
home.
47

Experienced travel assistance services representatives to help you
locate medical help, arrange for an evacuation, deliver pre-trip
planning assistance and much more.
Some package plans also provide coverage for:

Adventure activities
Sports equipment
Pre-existing medical conditions
Rental car collision coverage
Roadside assistance
Identity theft assistance
Business services
Concierge services
Passport and credit card services
Pet care

Travelers like these should purchase travel insurance package plan:-
Families or couples taking an expensive cruise. You may have waited
and saved a long time for this trip, so its important to protect your
financial investment. If the trip costs more than you can afford to lose,
you should purchase adequate travel insurance coverage.
Sports enthusiasts traveling to a once-in-a-lifetime event. The
cancellation coverage will cover all your non refundable trip costs
even the tickets to the event if you have to cancel or abort your trip.
Newlyweds on their honeymoon. The last thing you want to come
home with you from your honeymoon is a fat medical bill. Be sure
you have the coverage for medical accidents and illnesses just in case.
48

Adventurers planning to scale mountains, hang-glide off peaks, ski
unknown terrain and more. Because these activities are typically
excluded from travel insurance plans, its important to purchase a
package plan customized for adventure travel or add the optional
adventure coverage to ensure you will be safe if you are injured on
your trip.
Families on a budget. If you are already counting pennies (and even if
youre not!), you dont need to lose all your non refundable trip costs
back or have to pull out every credit card or call for emergency cash to
pay a big emergency room bill while on vacation.

The cost of a package plan ranges depending on whether its a budget plan, a
standard plan, or a premium plan and the options that are added. A general
rule of thumb is that a package plan will cost between 5 and 7% of the total
trip cost depending on the plan. The following factors affect the cost of a
package plan:
The number of travelers
The age of each traveler
The type of trip
The total trip costs
The destination
The optional coverage
Travelers must take many factors into account when deciding which
package plan to choose, but remember that you get what you pay for.
Many travelers have purchased a cheap travel insurance plan only to
find out later it doesnt have coverage for their particular situation
when they make a claim.
49

2. TRAVEL ACCIDENT INSURANCE / FLIGHT TRAVEL
INSURANCE:-
Travel accident insurance, or flight travel insurance, is extra term life and
disability protection to cover a sudden and unexpected loss that occurs as a
result of a travel accident or flight accident on a covered trip. Travel accident
insurance plans also called flight travel insurance plans focus on term life
and accidental death & dismemberment benefits for the insured and their
families.
Travel accident insurance focuses on accidental death & dismemberment (AD
& D) and term life insurance benefits that apply while the insured is traveling
on an insured trip or during their annual coverage period. Some travel accident
plans have flexible benefit options and let you choose the amount.
Flight accident
24-hour AD&D
Emergency travel assistance services

Some travel accident plans include a few package-like benefits and extra
options including:-
Baggage loss and delay
Pre-existing medical conditions
Security evacuations
Coverage for war and terrorist acts

50

The following coverage is typically found in a flight accident insurance
plan:-
AD&D benefits if you are seriously injured on a covered trip and cannot
work.
Term life benefits to your beneficiary if you die in a travel-related
accident on a covered trip.
Flight accident benefits to your beneficiary if you die in an air flight
accident.
Emergency medical evacuation benefits if you are injured and need to
obtain medical care back home.
Repatriation benefits to return your body home if you are killed or die on
a covered trip.
Some plans include coverage for medical and dental emergencies as well.

Travelers like these should purchase flight accident insurance:-
Travelers concerned with having enough life insurance. Travelers who
are perhaps between jobs or facing travel to risky parts of the globe may
want a little extra accidental death & dismemberment and/or term life
benefits.
Frequent travelers concerned about flight accidents. Travelers who put in
a lot of miles on the road may want to be sure their family is protected in
the event of an accident.
Overseas travelers who want to be sure their body is recovered. Travelers
who die on their trip and want their body recovered and repatriated at no
additional cost to their families will find this type of coverage helpful.

51

The following factors affect the price of a travel accident plan:-
The age of the travelers
The length of the trip
Optional coverages
A single-trip travel accident plan will cost between $22 and $45
depending on the length of the trip and the travelers age. An annual plan
will typically cost in the neighborhood of $220.

3. ANNUAL TRAVEL INSURANCE:-
Like a package plan, a worldwide annual travel insurance plan delivers
comprehensive protection for all the trips you take all year long. Some annual
trip insurance plans are renewable. Many travelers like the convenience and
economy of a worldwide annual trip insurance plan, which is similar to a
package plan but covers the traveler for a full year. It provides same worldwide
coverage for 12 full months. The reason many travelers like an annual trip
insurance plan is the convenience of having the same coverage for all their
travel plans all year long. Most plans have a long per-trip length requirement
(usually 70-90 days). Annual plans are relatively cost-effective because the
coverage for cancellation is low or not included (some plans offer optional trip
cancellation coverage on a per-trip basis for an extra fee). Age is taken into
account, but most annual plans run a couple hundred dollars per year, per
traveler. The amount of trip cancellation and interruption coverage needed is
determined by the total pre-paid non refundable travel costs at risk for a
particular trip. With an annual plan, however, each trip during the year will have
a different trip cost and the traveler wont likely know all those costs when they
purchase their annual plan.
52

This is why trip cancellation and interruption coverage is very limited in annual
plans and may only be available for a flat trip cost amount (such as $1,000) and
it may only apply to a single trip during the annual coverage period.

The following coverage is typically found in an annual trip insurance
plan:-
Coverage for emergency medical and dental care, including hospital
visits, surgery, prescription drugs, doctor and dentist office visits, and
more.
Emergency medical transportation so you can receive medical care for
your illness or injury.
Reimbursement for unexpected lodging, meals, and transportation costs if
your travel is delayed a certain number of hours (usually 6-12).
Reimbursement for lost, stolen, or destroyed baggage and personal
effects (up to the policy limit) whether they are lost or destroyed by the
airline, a taxi driver, a hotel employee, or anyone else.
Reimbursement (up to the policy limit) for personal essentials if
your delayed certain number of hours (usually between 12 and 24).
The comfort of knowing your dependent children will be flown
home (with a chaperone, if necessary) if you are hospitalized an unable to
care for them. Arrangements must be made through the insurance
providers travel assistance services.
A bedside visit benefit if you are hospitalized or in critical condition on
your trip. Arrangements must be made through the insurance providers
travel assistance services.
Some flight accident insurance as a term life benefit to your beneficiaries
if you are killed in a flight accident on one of your trips.
53

The convenience of 24/7 travel assistance services for help with medical
emergencies, travel emergencies, business emergencies, pre-trip planning,
and more.
And some annual plans include:
Car rental collision coverage
Trip cancellation coverage
Trip interruption coverage
Pre-existing medical condition coverage

Travelers like these should purchase annual travel insurance:-
Frequent travelers, such as business owners and academics. When much
of your time is consumed by traveling for your work or study, its
difficult to research travel insurance for each trip and much more
economical to have one plan with consistent coverage you understand all
year long.
Active, healthy, traveling retirees. You may have waited all your life for
your retirement and want to put as many trips on the schedule as possible.
Of course, you want the safety of travel insurance on each of those trips
too.
Journalists and writers frequently sent on last-minute assignments. When
you have to travel often at the last minute, theres no time to understand,
purchase, and review a single-trip policy. Plus, its useful to have the
same coverage all year round so you know what to expect without having
to sign up for new coverage every time.

54

Most full-featured annual multi-trip insurance plans will cost a traveler
around $200, depending on these factors:-
The estimated number of trips
The estimated number of days for the longest trip of the year
The travelers age
The options chosen with the plan

4. SINGLE TRIP TRAVEL INSURANCE:-
This plan is for single trips. If you are an occasional traveler, Travel insurance is
very essential and single trip Insurance comes handy. Single trip insurance can
be purchased from a few days up to 360 days. Most companies offer the single
trip up to 180 days. However there are a couple of plans which can be
purchased directly for 360 days.
Single trip travel insurance insures you against loss or accident for a single
holiday or business trip abroad. If you are only expecting to have one vacation
or business trip within the year an annual policy may not be appropriate so
single trip coverage is a better option.
Also where risks are higher, for example for the over 65s, many travel insurance
companies may be reluctant to provide cover for an entire year. Single Trip
Travel Insurance, covers you for any medical emergencies and a range of other
potential problems during your trip abroad and ceases when you return home.
Not only does it cover you against the financial impact of an unexpected
cancellation and problems such as illness or an accident whilst you're away, but
arranging single trip insurance needn't take long a few minutes online. Plus
usually it is more affordable if you don't travel very often.
This type of travel insurance provides an excellent level of insurance cover
which is suitable for any typical holiday abroad.
55

Features usually included are:-
Coverage for a specified destination or group of destinations.
Ideal for typical vacations abroad (the typical family trip)
Coverage can be tailored to include or exclude specific additional
requirements such as Ski Cover, Medical Exclusions etc.
Single trip travel insurance you will find generally covers Trip Delays,
Flight cancellation, Injuries/Illness, Accidents, Lost/Stolen baggage,
passports.
Single Trip Travel Insurance can be flexible to your needs so if you want
your insurance to be ideal for you, it is important that you tell your
insurance provider if you have any existing medical conditions.
Make sure you detail out all those that is likely to influence the insurer in
making their assessment or providing you with travel insurance. The
consequences of not giving the correct information could mean you
would not be covered should an incident occur which work out very
expensive or even could mean you put your life at risk.

5. MULTI TRIP TRAVEL INSURANCE:-

Multi trip travel insurance allows the insured to travel multiple times during the
coverage period. There are different travel insurance products specially
designed to meet the requirements of those who travel multiple times in a year.
This plan is quite popular with business people. There is usually a limit of 30,
45 or 60 days as being the maximum number of days outside India in a single
trip under the Multi trip plans.

56

Eligibility:-
For all ages between 18 years 70 years. However, some companies offer
annual multi trip insurance for age as low as 6 months too. For age above 70
years, insurance may be obtained by special approval and at the sole
discretion of the insurance company, on case to case basis.

Policy Duration:-
Policy is issued for 365 days and maximum days covered per policy year are
180 days You can choose 30, 45, 60 or 90 days as the maximum duration per
trip.

Policy Maximum (Coverage Amount):-
Various coverage options are offered in the range of US $ 10,0000 to US $
500,000.

Max Trip per Policy:-
Multiple trips per policy period are covered. There is a restriction of
maximum days (Mostly 180 Days) covered during the year.

Pre-existing diseases:-
Pre-existing ailments and maternity are generally excluded. There are few
companies which provide coverage in case of life-threatening situations i.e.
until the insured's heath is stable.

Deductible/Policy Excess:-
There is a Deductible/Policy Excess of 50-100 US$ depending upon the
plans. This implies that for any claim the first $50-100 are to be borne by the
insured

57

Additional Coverage:-
Coverages include Dental Treatment, Medical Evacuation, Repatriation,
Baggage Loss/Delay, Trip Cancellation and Interruption etc. Emergency
Cash Advance may be covered in some plans.

Medical Check-up:-
Medical check-up may be required depending upon the age of the Individual.
Medical check-up are generally required for 60 plus individual. There are
plans offered by some companies with no medical check-ups up to 70 years
with some limit on per illness or injury.

Renewal:-
The policy can be renewed after completion of one year.

Premium:-
Plan Premium is based upon your destination, Coverage Amount, Age and
max days per trip.

Exclusions:-
General Physical Checkup, pre-existing conditions, Vision (Eye Test, Eye
Glasses, and Contact Lens), Pregnancy and Prenatal Care is not covered by
any of the Plan. Besides these, there could be other exclusions which are
mentioned in the policy wordings.

Claim:-
In order to make a claim; you need to contact the Insurer or Third Party
Administrator (TPA) of the Insurance Company, which has tie-ups with
network hospitals worldwide.
58

6. ASIA TRAVEL INSURANCE:-

It is common among Indians to travel frequently within Asia. Indians visit
Asian countries like Malaysia, Hong Kong, Indonesia, Maldives, Singapore,
Nepal, Sri Lanka etc for several reasons. While travelling within Asia you
require travel insurance but most of the people tend to ignore this fact. There are
several insurance companies to offer you Asia travel insurance. You can choose
affordable Asia travel plan of your choice and stay secure.
Indians frequently travel within Asia be it for vacation or for business, popular
destinations include Dubai, Thailand, Malaysia, Hong Kong, Indonesia,
Maldives, Singapore, Sri Lanka, Nepal etc. Quite often travelers from India to
these Asian countries tend to ignore travel insurance. Travel insurance within
Asia is however very affordable when compared to other overseas travel
insurance plans to the rest of the world.
Asia travel insurance plan covers the insured for medical expenses, passport
loss, accidents, repatriation, and more. Asia travel insurance can be purchased
for Single trip and Multi trip respectively based on individual requirements. It is
prudent to purchase Asian travel insurance given its low cost when compared to
the coverage it provides. Make sure that you are secure with Asia travel
insurance whether you are walking through the colorful streets of Bangkok or
relaxing in the exotic islands of Maldives.
Single Trip Insurance is essential for occasional travelers. A single trip that lasts
for a maximum period of six months is covered under this plan. Single Trip
insurance policy is exclusively designed to suit the requirements of individuals,
family and businessmen respectively. Emergencies are always unanticipated
while travelling overseas. Single Trip insurance covers you for Medical
expenses, Emergency evacuation/repatriation, Accidental death, injury or
disablement benefit, Trip cancellation, Delayed departure, Delayed baggage etc.
59

7. DOMESTIC TRAVEL INSURANCE PLANS:-
Domestic insurance policies cover travelers within India. These plans can be
purchased either for a single trip, or for the entire year. Your domestic Travel
insurance becomes ineffective once you are out of home country.
Travel is a necessity these days whether be it for business or for simply taking a
break from your daily life and rejuvenating yourself or spending some quality
time with your family. Travel comes with own risks - an accident or theft, both
could leave you or your family in a troublesome situation during travel. Swades
Yatra insurance plan takes care of all your needs during domestic travel. The
policy comes with 4 different plans, customized to suit the various needs of a
domestic traveler.
India is country which has great variety of historical and geographical travel
destinations. You can enjoy your holidays by visiting fabulous places like Goa,
Kashmir, and Kerala etc. Visiting all these places comes with element of risk.
Thats why buying domestic travel insurance is very important. In India places
like north India cause problems in winter where place like Mumbai, Kerela are
vulnerable in monsoon. Domestic travel insurance will prepared you against the
risk connected with trip. Domestic travel insurance which will cover your trip
anywhere within India.

A person on his vacation with his family waiting at Delhi airport to catch the
flight. But all flights has been cancelled and delayed for 24 hours because of
foggy weather condition. Now he is worried about his rest of travel plans which
are in danger. He also has to payout one day extra charges for his hotel rent and
expenses connected therewith. Travel insurance in these circumstances would
have been more than useful.

60

It covers :-
Provides information about medical services & hospitals of required
cities.
Round the clock medical advice on telephone anywhere in India.
Reimbursement of medical expenses.
Daily hospitalization allowances.
Loss/ Delay of Baggage.
Delay or Cancellation of Trip.
Personal Accident cover.
Personal Liability.
Domestic Travel Insurance is as important as overseas; having a Domestic
Travel Insurance will make you prepare for such eventualities and will provide
you much needed peace of mind.

8. SENIOR CITIZEN TRAVEL INSURANCE PLANS:-
This special travel insurance plan is designed to suit the requirements of
travelers above the age of seventy. As you grow old the chances of health risks
will be higher compared to your younger days. It is important that you have
travel insurance when you travel outside India as the cost of healthcare is very
high and you do not want to be forced to visit an foreign hospital without
insurance.
If you have over 65, retired and look for a travel package, do not neglect your
insurance cover. It is imperative to get insured when you travel so that if you
happen to get sick because of illness, you do not have to bear huge medical
expenses in a foreign country. Enjoy your holiday. Keep an eye on your options
under the Senior Citizen Travel Insurance coverage.
61

Unfortunately, many travel insurance companies do not accept Senior Citizen
(over 65 years old) Insurance application. Unexpected demands tend to be more
inherent for vacations time of gray hair elderly, therefore, it is normal for people
over 65 years old to select Senior Citizen Travel Insurance. Trip insurance is
carefully planned to complement the needs of individuals in the older age
groups. Policies are tailored for people of various senior ages, including Single
Trip Travel Insurance, etc.
Senior Citizen Travel Insurance covers lost baggage costs, a delay, etc.
Grandmothers and grandfathers can get complete peace when traveling. Senior
Travel Insurance offers 24 hour support when the group is the elderly across the
country. Get ready for a delay, or theft of property is generally much higher on
every travelers lists, but with specialist cover for an elder, it will give a realistic
basis to enjoy your holiday. With grandparents travel insurance, no place too
far.

9. SPORTS TRAVEL INSURANCE:-
This Insurance policy satisfies the demands and needs of a person who wishes
to be covered for Travel and Sports activities whilst travelling away from their
home and also whilst participating in sports activities listed in the sports group
that they have chosen and lower numbered groups.
The actual validity dates are shown on the Insurance Schedule. Annual
multi trip policies are valid for one full year (subject to a 90 day limit per
trip) and Single Trip / Extended stay policies are valid for specific dates
purchased. You may need to review and update your cover periodically to
ensure it remains adequate. The insurance is effective from the date
processed (unless otherwise requested).
62

It is only available to persons resident in the United Kingdom, Ireland or
an official BFPO address
It only covers amateur activities professional (earning over 4000 pa);
are excluded.
Annual multi trip polices are valid for one year and allow any number of
trips per year subject to a 90 day limit on each trip.
There is exclusion for losses arising from war or terrorist activities
The insurance contains important conditions that relate to your health and
existing medical conditions. In particular you must declare pre-existing
medical problems and details of all medical claims made in the past 3
years.
There are specific sports conditions applicable to certain sports such as
diving, winter sports and mountaineering.
There are limits to the amount the insurer will pay in all sections of the
policy.
The insurance does not provide cover on a new for old basis. This
means that claims will be paid on the basis of the value of your property
at the time of loss.
Top-Up cover means insurance for activities that take place for a selected
period during journey. Top-Up cover is valid only whilst participating in
activities during a journey which is covered by an equivalent insurance
which excludes the activities for which the Top-Up cover is taken out.

10. CORPORATE TRAVEL INSURANCE:-
With globalization hitting the Indian subcontinent, international boundaries are
diminishing. In morning, you could be attending a conference in Las Vegas and
you could be discussing business over a cup of tea in London. Your company
could therefore, expect you to travel to any place in the world for business.
63

Whether you travel just once a year or clock up hundreds of hours on the road,
it is best to check if your organization covers you against travel and non-travel
contingencies through business travel insurance. Business or Corporate Travel
Insurance is designed in a way to cover employees against emergency expenses
incurred when they are on business trip.
Expenses for medical treatment, emergency evacuation, flight cancellations or
lost luggage are just a few of the common costs that companies might face when
their employees are on business trips. World events resulting from political and
social unrest have further increased the risk of business traveling. So it is
advisable for organizations with overseas travel commitments to ensure their
corporate travel insurance is appropriate and fits their needs.
Corporate Travel Insurance Plans provide comprehensive travel insurance for
the employees against almost any mishap that could occur when traveling. The
benefits offered include:
Oversee medical emergency expenses
Accidental death
Disability and loss of income
Expenses linked to loss of luggage and travel documents
Trip delay and cancellation expenses.

11. OVERSEAS TRAVEL INSURANCE:-
Youve been saving for that once in a life time trip around the world. Or maybe
your business will take you to the farthest corners of the world. International
travel is an exciting adventure but also poses many unpredictable situations.
World events resulting from political and social unrest have further increased
64

the risk of international travel. As you prepare to go you also need to ensure that
you have protection in case anything should happen while youre away. An
overseas travel insurance plan will make sure that you are not caught
unprepared.
So before your next trip abroad it is advisable to have international travel
insurance. Spend just as much time, if not more, making sure you are protected
by a foreign travel plan, as you do planning where you are going to eat dinner or
what sights you are going to see.
Overseas travel insurance plan aims to make your foreign travel safe and hassle
free by guarding you against all travel and non-travel inconveniences,
emergency medical costs incurred in the event of any unforeseen event.
Highlights of Overseas Travel Insurance:
Pre-trip information service provides you important up-to-date travel and
health information.
24/7 access to medical advice on telephone from anywhere in the world.
Referral of medical service providers and hospitals.
Reimbursement of medical expenses incurred during hospitalization
(where ever possible).
Arrangement of compassionate visit / emergency evacuation /
repatriation/ repatriation of mortal remains.
Lost luggage / passport assistance.
Embassy / interpreter referral services.
Segment specific plans with special plans for Asia region (excluding
Japan).
No medical tests required up to 70 years of age.
65

12. BACKPACKER TRAVEL INSURANCE:-
Usually, Backpackers travel over a spending budget. But just such as the typical
traveler, theyre at a chance of injuries or accidents when abroad. Whether or
not theyre scuba diving in Cairns or trekking the slopes of Thailand, a traveler
must have backpackers travel insurance.
They travel overnight or sleep in dorm rooms or hostels and theyre prone to
sickness. A practical traveler assures that he is in excellent hands by purchasing
backpackers travel insurance. He gets 1 before he leaves. To meet the needs of a
traveler, Backpackers travel insurance was especially developed to satisfy every
single traveler.
These plans offer higher levels of coverage for lengthy periods of travel. From
one week to two many years, a traveler can avail the backpackers travel
insurance. A single should also remember that just since its referred to as
backpackers travel insurance; it does not mean that they will be roughing it.
Backpackers travel insurance serves being a less expensive and efficient
alternative to single trip journey insurance plans. Actually, some plans cover
extras like sports and ski protection.
A single wont know what may perhaps occur while in travel so this might
arrive in handy. You will discover standards when looking for backpackers
vacation insurance policy which the traveler ought to appear.
Right here are some functions that ought to be included within the backpackers
travel insurance. It must possess the Emergency Medical Include.
This covers the cost of any event that requirements urgent healthcare interest. It
ought to also have Rescue and Repatriation.
66

This is the insurance policies that the expenses are going to be paid through the
insurance policies provider. The package contains rescue that consists of
helicopter rescue too. Other features are Personal Liability.
This means that the insurance provider is legally responsible to cover any
injury, accident, or harm that may be inflicted on the traveler. Then theres
Holiday Cancellation.
This is the have to make the trip brief, just in circumstance something comes up.
For that quantity that was lost, the person is going to be compensated.
The Baggage and Possessions Include is also incorporated. The insurance
policies provider will cover the administrative charges that have been incurred
in circumstance the possessions with the traveler happen to be lost or stolen.
This involves having to pay for replacing the passport that may be stolen.

67

CHAPTER.8.TWO COMPANYS WHICH PROVIDES VARIOUS
INSURANCE COVER:-
ICICI LOMBARD
RELIANCE GENERAL INSURANCE

ICICI LOMBARD:-
1. SINGLE ROUND TRIP / OVERSEAS TRIP:-
A comprehensive Travel Insurance policy that covers unexpected medical and
non-medical expenses when you are travelling abroad. Avail of benefits like
Baggage loss/delay and unique facilities such as Cashless hospitalisation,
worldwide.

Our Travel Insurance plans are the most preferred among others because we
cover Pre-Existing diseases in life-threatening emergency situations.

Experience quality health care while in USA with UHI (UnitedHealth
International).
Key Benefits:-
Cashless hospitalisation facility available worldwide
Avail of quality health care through our tie up with UnitedHealth
International (UHI Isa leading US based health care provider)
No medical check-up required
The insurance also covers medical evacuation costs back to India.
Pre-existing diseases are covered under life-threatening situations
68

Coverage available up to 360 days (Original policy for 180 days and
extension for additional 180 days)
Pay Per day: Slab rate for first 7 days only, then pay on a per day basis
Extend the policy online in case you extend the trip, pay only for
number of day extended.
This policy also covers you for hospitalisation in case of Swine Flu /
H1N1 influenza, if it is not a pre-existing disease.

View details of policy Coverage:-

Coverage Details
Coverage
Amount
Platinum
Plan
Age 1 to
70 years
Gold Plan
Age 1 to 70 years
1) Medical Cover US$ 50,000,
US$
100,000,
US$ 250,000

2) Cashless hospitalisation
worldwide
L

3) Daily allowance for
hospitalisation
$

US$ 25 (for
5 days)

4) Dental Treatment US$ 250

5) Passport Loss US$ 200

6) Checked-in Baggage
Loss
US$ 500

69

7) Checked-in Baggage
Delay
+

US$ 100

8) Personal Accident US$ 15,000

9) Personal Liability US$ 100,000

10) Financial Emergency
Assistance
US$ 300

11) Hijack Distress
Allowance (7 days
max)
US$ 125 per
day

12) Trip Cancellation &
Interruption
US$ 500

13) Missed Connection US$ 500

14) Trip Delay
++
US$ 500

15) Home Insurance
#

- Building
- Content

2,000,000
500,000

16) Repatriation of
Remains
US$ 7,000

17) 180 days Policy
extendable up to 360
days
L

Scenario 1 : Premium for an
individual, aged 35 years,
traveling to USA for 30
days
Insured for
US$ 100,000
2,455 1,714
Scenario 2 : Premium for an Insured for 3,981 2,690
70

individual aged 65 years,
traveling to Europe for 30
days
US$ 100,000

2. FREQUENT FLIER (MULTI-TRIP) / ANNUAL MULTI TRIP:-
A comprehensive Travel Insurance policy that covers unexpected medical and
non-medical expenses when you are travelling abroad. Avail of benefits like
Baggage loss/delay and unique facilities such as Cashless hospitalisation,
worldwide.

The Multi-Trip Plan is specially designed for the frequent international traveler.
The policy is valid for 1 year and you can choose between 2 options of 30 or 45
days as the maximum duration per trip.


International).
Key Benefits:-
Pay an annual one-time premium without any extension hassles
Secure as many trips (30 or 45 days per trip) throughout the year
Covers Checked-in Baggage Loss, Trip Delay, Passport Loss,
Financial Emergency
The insurance also covers medical evacuation costs back to India
No medical check-up required
71

Avail quality health care with leading US based UnitedHealth
International
Buy Online and pay in installments without any extra charges

It covers:-
Medical Cover - US$ 100,000, US$ 250,000 and US$ 500,000
For medical costs due to illnesses or accidents and medical evacuation
back to India.
Financial Emergency Assistance - US$ 300
Emergency cash made available in case your travel funds are robbed.
Passport Loss - US$ 200
For expenses incurred in obtaining a fresh or new passport.

3. SALT & PEPPER (71-85) / SENIOR CITIZEN PLAN:-

A comprehensive Travel Insurance policy for Senior Citizens that covers
unexpected medical and non-medical expenses when travelling abroad
including hijack distress allowance. Avail of benefits like Checked-in Baggage
Loss/Delay and unique facilities such as Cashless hospitalisation, worldwide.
This plan is for senior citizens between 71 to 85 years.
International). Now avail Senior Citizen Plan instantly with no medical check-
up.

72

Key Benefits:-
Pay Per day: Avail of plans with slab rates for the first 7 days only, and
then pay on a per day basis.
Covers Checked-in Baggage Loss/Delay, Passport Loss,
Financial Emergency
Lightning Fast Claims - Settled within 7 days of receipt of required
documents.
Avail quality health care with leading US based UnitedHealth
International
Coverage available up to a maximum of 180 days.
Buy Online and pay in installments without any extra charges

It covered:-
Medical Cover - 71 to 75 years - US$ 50,000 & 76 to 85 years - US$
25,000
This covers medical cost due to illnesses or accidents, including
outpatient & inpatient medical expenses, medical aid, therapies and
diagnostic test. It also covers medical evacuation costs back to India.
There are 2 plans available depending on the age of the insured. If the
insured is 71 to 75 years of age, the sum insured is USD 50,000.
However, if the insured is between 76 to 85 years of age, the sum insured
is USD 25,000.
Financial Emergency Assistance US$ 300
Emergency cash made available in case your travel funds are robbed.
Passport Loss US$ 200
For expenses incurred in obtaining a fresh or new passport.
73

RELIANCE GENERAL INSURANCE:-

1. RELIANCE TRAVEL CARE ANNUAL MULTI-TRIP POLICY
FEATURES
If you are a frequent flyer, then getting insurance for every overseas journey
that you make can get tedious. Reliance Travel Care Annual Multi-trip Policy
is specially designed for frequent international travelers that provide
comprehensive travel insurance for your trips across the year.
Coverage Elite ( In
US $)
Plus ( In
US $)
Standard ( In
Us $)
Medical Expenses Including
Transportation & Evacuation
500,000 250,000 100,000
Dental Care Expenses 500 500 500
Loss of Passport 300 300 300
Total Loss of Checked baggage 1,500 1,000 500
Key Highlights:-
Travel insurance specially designed for individuals who frequently travel
abroad
Instant Policy Issuance through online and on call (1800 3002 8282)
Comes with one year validity
Comprehensive and Custom Made coverage through various unique
benefits like Compassionate Visit, Home Burglary Insurance, Financial
Emergency Assistance etc.
Facilities like cashless hospitalization, cover for expenses due to loss of
passport, loss of checked-in baggage, delayed and cancelled trips
74

Wide Choice from Elite, Plus and Standard plan variants
Speedy and Hassle free claim settlement
Key Advantages:-
Reliance Travel Care Policy- Multi Trip gives you protection to meet
your unique needs with comprehensive coverage for your medical and
non medical expenses during your trips
Offers choice from Elite, Plus and Standard plan variants
We give you the maximum coverage with minimal paperwork.
In case your trip gets extended, we cover wide durations up to 182 days,
which is extendable up to 365 days.
We provide automated extensions of policy in case certain eventualities.
24 Hour Emergency Cashless Services offered through Emergency
Assistance Service Provider.

2. TRAVEL CARE- SENIOR CITIZENS INSURANCE FEATURES:-
Medical costs abroad are really high. Hence it is important that our senior
citizens must avail travel insurance to protect themselves from unexpected
illness or accidents. Reliance Travel Care Policy Senior Citizens gives you
comprehensive travel insurance by providing you cover for medical and non
medical expenses that may arise during your trip abroad.

Coverage Reliance Age
Standard
( In Us $)
Reliance Age
Platinum
( In Us $)
Medical Expenses Including
Transportation & Evacuation
50,000 500,000
75

Dental Care Expenses 500 500
Loss of Passport 300 300
Total Loss of Checked baggage 500 1500

Key Highlights:-
Specially designed for senior citizens in the age group 61-70 years
Comprehensive and Custom Made coverage for medical expenses that
includes dental treatment with the facility of cashless hospitalization
Covers you for the loss of passport, loss of checked-in baggage, delayed
and cancelled trips
No medical checkup needed
Special Conditions (limit of liability) in case of any one illness and/ or
any one accident.
Wide choice from Standard, Silver, Gold and Platinum plan variants
Key Advantages:-
Reliance Travel Care Policy- Senior Citizens gives you protection to meet
your unique needs.
Offers choice from Standard, Silver, Gold and Platinum plan variants.
We give you the maximum coverage with minimal paperwork.
Planning a long trip? We cover wide durations up to 182 days, which is
extendable up to 365 days.
Automated extensions of Policy in case of medical emergency and
evacuation (up to 30 days) and delay of common carrier (up to 7 days)
beyond Policy expiry
76

Assistance Service Provider.
3. RELIANCE STUDENT TRAVEL INSURANCE FEATURES:-
We value your dreams and aspirations and we will be glad to assist you in
realizing them. The Reliance Travel care Insurance policy is specially designed
to provide you comprehensive student travel insurance meeting the norms of
your university. This policy provides overseas student health insurance and
covers other non medical expenses as well, so that you have a stress free student
life abroad.

Coverage Reliance Basic
(In US $)
Reliance Platinum (
In US $)
Medical Expenses including
transportation and evacuation
50,000
Personal Accident 25000 25000
Loss of Passport 100 200
Total Loss of Checked Baggage 1000 1000
Bail Bond 1000 5000
Study Interruption 10000 10000

Key Highlights:-
77

Custom made Plans (Platinum, Gold, Silver, Standard and Basic)
available for students to choose from depending on his/her and the
universitys requirements
Affordable cost compared to taking health insurance overseas
Comprehensive coverage through various unique benefits like Bail Bond,
Study Interruption, Sponsor Protection etc
Coverage of pre-existing ailments in case of life threatening situations
Two way compassionate visit benefit to ensure that you are by the side of
your loved ones in times of an emergency
A special Basic Plan offering only non-medical benefits
Policy tenure can coincide with the course duration up to 2 years
No medical checkup needed
Maximum coverage with minimal paperwork
Key Advantages:-
Reliance Travel Care gives you protection to meet the requirements of the
University of your Choice. Students travelling to following International
Universities have been insured by Reliance General Insurance.
Policy tenure can coincide with the course duration up to 2 years.
Automated extensions of policy in case certain eventualities
We have five different plans to choose from Basic, Standard, Silver,
Gold and Platinum
No Medical check-ups
Policy tenure can coincide with the course duration up to 2 years
Automated extensions of Policy in case of medical emergency and
evacuation (up to 30 days) and delay of common carrier (up to 7 days)
beyond Policy expiry
78

Assistance Service Provider

79

CHAPTER.9.IMPORTANT STEPS TO TAKE, AFTER YOUR
PURCHASE OF TRAVEWL INSURANCE POLICY :-
1. Print your confirmation email:-
You will receive an email confirmation after your purchase your travel
insurance plan. This is your confirmation of coverage, and will include general
information about your plan including the policy number and effective dates.
Most importantly, it includes emergency contact numbers so you can contact the
insurance company with any issues during your trip. You can print it out and
carry it with you, and it is a good idea to carry an extra copy in a different bag.
Furthermore, you can keep a copy in the cloud on your email server or Google
Docs so you can access it from anywhere in the world.

2. Review your policy certificate to verify the coverage:-
Every travel insurance company provides a Free Look period, which is a set
number of days after purchase where you can review your plan and return it for
a full refund if you are not satisfied. This is your chance to read the policy
certificate and make sure you fully understand the coverage in the plan.

3. Read the Exclusions section:-
This is another part of using your Free Look period wisely. The policy
certificate will have a section of Exclusions that lists cases in which coverage is
not provided.

4. Contact your insurance company immediately if you have any claims
questions:-
This one is very important. If you have any situations where you think you will
have a claim, contact the insurance company immediately. Think you need to
80

cancel? Call the company. Call the company. Get sick abroad and need a
doctor? Call the company. The company will be able to advise you on your
situation, answer coverage questions, and arrange support if necessary. 24/7
phone support is one of the best coverages provided with travel
insuranceyou should use it.

81

CHAPTER.10.SURVEY MADE BY STUDENT:-
1. Doesnt a credit card have travel insurance?
No, not in the way most travelers want it to.
Credit cards that have travel insurance provide some coverage, but nothing in
comparison to a separate policy from a travel insurance company.
Some cards provide cancellation coverage, but with an annual limit ($1,500-
$2,500 per 12 month period), and the list of covered reasons is limited.
Interruption coverage is limited as well, as is travel delay coverage.
Most importantly though, is that almost no credit cards provide medical expense
or evacuation coverage.

2. Wont ones regular health insurance cover also covers an abroad?
Not completely. Most regular health insurance plans provide only partial or no
coverage while you are traveling in another country. For Medicare, there is no
coverage abroad.
Countries with universal health care might assist with minor needs, but they
are under no obligation to do so. In the event of major or ongoing medical
expenses, they would probably cease to help, and they would never pay to
evacuate you or help you return home.

3. Will my cruise line refund me?
It depends on when you cancel, but generally you wont get much back.
Most cruise companies have a declining refund schedule where they refund less
and less the closer to the departure date, until they refund nothing at all.
Generally within 2 weeks there is zero refund, and even canceling a month
before will usually only get you a 25% refund.
82

4. Are hurricanes covered?
Yes, many plans cover hurricanes and weather under trip cancellation coverage.
To be covered you need to:-
Make sure it is listed as a covered reason,
Buy before the storm is named,
Insure for the full trip cost, and
Some plans require that you buy soon after your trip payment to avoid the
waiting period.

5. Are pre-existing conditions covered?
Yes, many plans offer a waiver that removes the pre-existing condition
exclusion. To be covered you need to:-
Buy your plan soon after your first trip payment,
Insure for the full trip cost,
Be medically cleared for travel at the time of purchase.

6. What does travel insurance cost?
Generally 4-8% of the trip cost (pre-paid, non-refundable expenses).
Basic plans can be very budget-minded at around 4%, and premium vacation
plans can be over 12%. Travel medical insurance is sold on a time basis, and
can be as little as dollars per day.

83

7. When should I purchase my plan?
The soon as you make your initial trip deposit.
There are many benefits to purchasing the plan sooner, including maximizing
the period of cancellation coverage, and being eligible for pre-existing condition
coverage and hurricane coverage.

8. How do I know I can trust the company?
Our comparison tool only features companies that have years of experience with
strong AM Best ratings of financial stability, and they comply with a Zero
Complaint Policy.

9. What is the refund policy?
A 100% refund of premium within the Free Look Period is guaranteed by all
companies. This allows travelers to review their policy and return it for any
reason with the time period (less a small administration fee $5-$8)

10. How do I buy travel insurance?
Get quotes and purchase online using a credit card.
Since travel insurance is a temporary insurance product, there is generally no
underwriting period or medical examination required. You can get a quote
online, buy with a credit card, print your email confirmation, and youre all
done.

84

CHAPTER.12. REFERENCE:-
1. www.askme.com
2. www. icicilombard.com
3. www.reliance general insurance.com
4. www.google.com

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