I. Introduction The name of the business is Briands Chicken Asado. The business will be ran and owned by my family. This business is a start up type of business so operations will be home-based and will be catering to seeral illages around !ue"on City# namely Blue $idge# %aint Ignatius &illage# 'hite (lains# Corinthians# Acropolis# )reenmeadows# &alle &erde. Although I will be focusing more on targeting the Blue $idge area because that is where my operations are based. The concept of the business initially started when a lot of my relaties started to like our Chicken Asado. It is a family recipe created by my grandmother. The recipe gies the person superior satisfaction because of its taste# there is nothing like it out there in the market. It has a certain "esty taste that will capture the taste buds of *ilipinos. %o I decided why not make it into a business. The +ature of the business is basically to supply people with grade A ,uality food# specifically -.echon /anok.0 /y need is to supply my customers urge for something different rather than what is out in the market. But in the food business# satisfying needs isnt enough for you to make it in this field. 'hy1 %imply because you are so many in the industry# fine dinning restaurants 2Chinese# 3apanese# Italian# etc.4# fast food chains# food stands 2hotdogs# fish balls4# etc. Thats why there are a lot of segments in this industry. 'hat you want to do is generate a certain demand or want for your product. 5ou hae to make them want your product. Thats what I hae to do in regards to my business. 'hy# because there are already established competitors in the industry like Andoks /anok and Baliwag. II. /arketing (lan a. %egmentation of the market and specific wants and needs fulfilled by my product The si"e of the food industry is indeed big for in this industry almost eery person is considered a consumer. The food industry is really full of opportunities no matter what you sere or offer. 6n the other hand the industry is also big so the industry is segmented to other classifications. I chose to enter the .echon /anok industry. But in this industry there are only a few# who you can say hae been there from the start 2Andoks# Baliwag# etc4. I beliee that these companies key success factor was of course the ,uality of their food and their positioning. /eaning social class they targeted and where did they locate their outlets. As I said earlier# I chose to segment my product in the .echon /anok Industry. Though the product is different from .echon /anok the packaging and presentation is the same. The product can be again# as I said earlier classified as part of the .echon /anok industry. The industry is practically controlled by two ma7or players8 Andoks and Baliwag .echon /anok. They control almost 9:; of the industry and the other <:; by minor players like /amboks /anok. =espite the huge domination of the two companies success is still ery much possible in this industry. 'hy1 Because the deciding factor in this business is not 7ust the taste but also the location# the aailability and the conenience your product brings to the consumers# and the appropriateness of your targeted market. The needs I intend to satisfy are as follows. The people or families who need home cooked meals in a hurry8 basically families who are on the go. And eents like %hotgun parties and drinking sessions. 6n the other hand the wants that I intend to satisfy are the customers urge for something different than what is out in the market and as I said earlier the conenience I bring to my customers because of my accessibility. b. Target /arket choice 7ustification %ince Im starting small my target market is also not that big. I plan to target my friends# relaties# the people who lie within my neighborhood which are about >#?:: residents# and the neighboring illages around Blue $idge 2Acropolis# %t. Ignatius# 'hite (lains# )reenmeadows# Corinthians# &alle &erde4. A good network and good public relations is indeed a critical need in terms of capturing my customers. This is critical for me because some of my competitors are already established in the industry. An important need in this industry is the conenience the company gies to its customers. In regards to my target market I really bring customers this conenience. %ince a lot of my possible customers are my neighbors and that the location of my illage is ery accessible to my market# it wouldnt be a hassle for them to go and buy .echon /anok from me rather than the competition. These needs are currently not met by the competition because first# those endors dont hae an established network with my neighbors and friends. %econd# the nearest competitor is located at /urphy /arket Cubao# a ery busy area meaning traffic# which is >-@ kilometers away from my residence. And third they do not offer a deliery serice like I do. c. Competition with in segments The success in this kind of business could indeed be great# as long as you locate the business properly and you position your product properly. Threats of entrants may indeed come and go but if eentually you hae established brand loyalty and create a certain demand for your consumers# your window of opportunity could last for a lifetime. 6ne perfect eAample of this is Andoks manok. The two ma7or players in the industry are Andoks and Baliwag .echon /anok. They control at least 9:; of the entire market. /inor players control the other <:;. /inor players like Benny $ogers $oasters# $obinsons Choice baked chicken and %hopwises baked chicken. All of these companies and brands are my direct competition. /y indirect competition on the other hand# all chicken take out related products# food stands 2rice meals to fishballs4, take-out food 2.ola Idangs# .apids Chicaron# etc.4. *or now the competition can satisfy customers needs through the products taste and aailability. The competition 2Andoks4 penetrated the market through massie retailing of their product. By making their product more aailable to their consumers. The nearest Andoks from my market is located in /urphy Cubao# which prices their product at (>CC. Dow1 By putting up small stalls on the streets. They hae also standardi"ed their product ,uality. Andoks and Baliwag already hae their own system of cooking .echon manok. They already hae a standardi"ed system were their employees are trained to cook and presere the product. In other words the products taste is always consistent. 6n the other hand they also hae their weaknesses that I can eAploit. 6ne of which is since I hae a segmented target market I could focus more on my products presentation and ,uality more than my competition. The competition does not hae this luAury why because they are catering to a wide market. They cannot focus on the customers demands more# rather than I can. Another is I can gie my market more conenience than the competition because I can offer deliery and they cant 2Andoks /urphy4. If I can match up with the competitors strengths and eAploit their weaknesses# I can go through the learning cure ,uickly and hopefully capture ma7ority of the market. d. Eni,ueness of the (roduct A. (resent state %ince my product is a family recipe. I can guarantee its eAcellent taste and its readiness to be sold in the market. B. (osition The product has no preseraties. I can position my product as a healthy product for health conscious people who want healthy food but doesnt taste like one. These people are always on the go# since they always run a tight schedule. 'hich is perfect because they are my target market. C. Competitie Adantages As I hae been emphasi"ing through the course of the business plan# my main competitie adantage is my products different taste. Dopefully its uni,ueness could attract the market and eentually capture it. /y other competitie adantage would be the again the conenience and aailability I gie to my customers.
D. %pecific Benefits of (roduct 'hat benefits will my clients get out of my product1 'ell first is the aailability and conenience I bring to my customers. Because since I am catering to limited market# which is my neighborhood# and my operations will be home based# so it would be easier or less hassle for them to pick up or to order the product. $ather than buying from the competition# where they hae to go through the hassles of traffic and waste gas. Another benefit is customers can reheat the product if not finished. Because according to the people who hae tasted the product# it is still good een if you reheat it. E. Ability to /eet +eeds 6ne of the more important needs I hae to satisfy in my business is the customers craing for something new or different from the ordinary .echon /anok. /y product can totally satisfy this need obiously because of its uni,ue taste. It is totally different form your ordinary .echon /anok. F. (rice >. Andoks F ( >CC ?. Baliwags F (>CC <. Benny $ogers F (?G: H. Briands Chicken Asado 2/y (roduct4 F (?G: G. (romotions As for my promotions I could maybe lower the price by ?: percent in my first month of operations and maybe offer a pricing scheme that implies8 if you buy ? chickens the one is half-off. I will adertise by word of mouth# by conducting a mailing 2e-mail and written4 to my network and to my neighbors since this are my initial target markets. By distributing flyers to my neighboring illages. And also by posting an ad in illage newspapers# like the Bridge.
%ince my initial target market is my neighborhood. It wont be hard for me to establish my public relations with my potential clients. 'hy1 Because first# my illage has a ery united association group# there are a lot of community building-related actiities. 6ur community can be described as an intact community. %o it would be easier for me to interact and promote my product to my neighbors in actiities like Dalloween parties# Christmas parties# and social gatherings %econd I hae a position here in my illages council# I know almost all the influential people here in the illage. I could reach them immediately if I need help to promote my product. Another is since I am a illage official 2%B Bagawad4 I can also easily get access to my neighboring illages officials. They can also help me promote my product. By haing these adantages I can easily branch out to the neighboring illages# by deeloping a network with my fellow officers of the respectie illages. H. %ustainability (Expansion) >. =eelop more Chickens $ecipes ? current recipes i. Chicken Asado ii. Classic .echon /anok ?. IApansion of 6utlets <. Add more (roducts to maintain the (.C 2product life cycle4 Bare-Bare Inihaw na Baboy Tuna (anga H. IApand into a grill type restaurant G. 6ffer a catering serice III. 6perations (lan a. 6rgani"ational Chart A. Current B. 6rg. 6b7ecties 2situation: < established branches4 >. To be able to achiee this 6rgani"ational %tructure within G years. ?. 6n the third eApansion outlet. 6perations should change from 6er the counter to a restaurant type of operations something like .ola Idangs. / a r k e t i n g D e a d ( e r s o n n e l ( e r s o n n e l B r a n c h / a n a g e r s ( e r s o n n e l ( e r s o n n e l B r a n c h / a n g e r s ( e r s o n n e l ( e r s o n n e l B r a n c h / a n g e r s A c c o u n t a n t C r e a t i e D e a d 6 w n e r ( e r s o n n e l 2 & e n d o r 4 ( e r s o n n e l 2 C o o k 4 6 w n e r b. 6b7ecties and *unctions of each position A. 6wner F Das the last say and makes most of the decisions regarding the business. B. Internal $epresentaties >. /arketing =epartment F Dandles the adertising and promotions of the company ?. Creatie =epartment F In charge of imaging and improing the product. *or eAample deeloping more chicken recipes or adding more products to the /enu. C. Accountant F The one assigned to do the inentory and accounts of the business. De or %he will make sure that all financials are in order. D. Branch /anager F The one in charge of superising the operations in each branch. De or she is also in charge of operations in the said branch. E. (ersonnel 2&endor and Cook4 F The one who cooks and take orders from customers. The work horse of the business in other words. c. Budgets A. Capital at least (G:#::: >. %tore *iAturesJ $otating 6en F (H:#::: ?. Costs (roduct F (><H.G: Chicken ( >::.:: %oy %auce >:.:: Calamansi >G.:: &etsin ?.:: .emon grass G.:: Banana leaes ?.:: (lastic bag :.G: ( ><H.G: d. )eneral Business (rocess A. .ead Times >. Initial orders If orders in the future reach the point were it is too much to handle. It is time for me to resort to other cooking techni,ues. %tocking is one option. I will stock half cooked chickens in the free"er. %o when the orders are booked the cooking time will be cut in half. The customer can wait for the product upon ordering. B. *low Charts >. Actiities +on =aily i. (urchases ii. *inancial 6perations =aily These actiities are done eeryday by the personnel stated below. 6perations hae ? shifts one starting at >::::am to ?::: pm# and another starting at G:<:pm to >::<:pm. i. 6rdering ii. (ackaging iii. 6pening i. Closing Non Daily Activities (urchasing: Purchase supplies Record in inventory (Mer. Inv Beg) Operate
Check inventory for stock shortage (Mer. Inv End) Purchase supplies Purchase upplies o !one "y one personnel. (Prefera"ly the cook) o Buys the chicken# supplies and the ingredients fro$ the $arket. Record in inventory o !one "y the o%ner or "ranch $anager. o &his is so everything is accounted for.
Check inventory for stock shortage o !one "y the o%ner or "ranch $anger at the end of every %eek o &his is so nothing %ill go to %aste. Everything is utili'ed. *inancial 6perations: Done !onthly "y the acco#ntant Collect %eekly Inventory fro$ Branch Manager Check the records Calculate for the $onthly Inco$e tate$ent (( copies) Calculate for the $onthly &rial Balance (( copies) Calculate for the $onthly Balance heet (( copies) )ive one copy of each to the o%ner o o that you can follo% the progress of the "usiness Daily Activities 6rdering: tock half cooked chickens &ake the Order Cook the half cooked chicken Package the product !elivery or Over the counter tock half cooked chickens o !one "y any of the personnel &ake the Order o !one "y the personnel# o%ner or "ranch $anager (vendor) Cook the half cooked chicken o !one "y the personnel (cook) Package the product o !one "y the personnel (vendor) !elivery or Over the counter o !one "y the personnel# o%ner or "ranch $anager (vendor) Cooking: All operations are done "y the cook. Clean Chicken Make the sauce Baste it %ith sauce Put le$on grass inside Bake product for * hour and +,$ins (half cooked) tock half cooked chickens (%ait for order) Cook again for +,$ins
o By having a standardi'ed cooking syste$# it $aintains the products quality "ecause the taste is al%ays consistent. o By also having a standardi'ed cooking syste$# everything is al%ays in order. -nd at the sa$e ti$e I can $aintain a certain degree of professionalism %ith $y custo$ers "y delivering $y product on ti$e# .not $ore than +,$ins./ (ackaging: All operations are done "y the vendor. )et finish product 0rap it %ith a Banana leaf Put it in the "o1 Put it in the plastic "ag o By having a packaging routine again the 2uality of $y product increases "ecause of it is al%ays presented. 6pening: $ shi%ts (&' a! and ()'p!) Done "y the cook Ready the supplies Ready the e2uip$ent !efrost the stocked half cooked chickens (-t least 3) tock the defrosted half cook chickens (ready for cooking) Closing: $ shi%ts ($p! and &')'p!) Done "y the vendor hut4off e2uip$ent Check and Match Inventory tore supplies tock e1cess products Check and Match Inventory o &o $onitor your stock after every operation o &o $ake sure nothing is stolen e. (olicies $egarding the process A. Cash 6n =eliery B. (reent stock shortages. To preent this update my supplies at least once a week. C. =elieries are re,uested upon ordering. >. /inimum of 9G: worth of products ?. ?:; =eliery Charge f. Control %ystems to monitor performance A. Dae a weekly inentory to monitor the flow of accounts. B. Dae a daily or at least weekly check up on your operations. C. Dae a standardi"ed cooking system so that the products taste will remain consistent. D. Bey result areas of each position >. Accountant: Inentory should be accurate and should be on time. ?. (ersonnel: %hould be trained on how the product is properly cooked. g. !uality K =eliery K (roductiity A. !uality The ,uality of my product can be maintained by haing as I said earlier a standardi"ed system on cooking and packaging. Because by haing these processes it maintains your products taste and presentation respectiely. And it is also through this processes your customers assess the your product8 if the price is right for its taste and for its presentation# and if they are willing to buy your product again. Another way to maintain my products ,uality is by presenting it through my market that my product is healthy and has no preseraties. %ince people today are more conscious about their looks and about what they eat# by positioning my product that way they hae the perception that my product high ,uality. B. (roductiity Because of haing a standardi"ed cooking and packaging system productiity is increased. 'hy1 Because eerything is in order therefore all actions are done smoothly. C. =eliery As I said earlier by haing a standardi"ed cooking system# eerything is always in order and all actiities are done promptly. Therefore I can maintain a certain degree of professionalism with my customers by deliering my product on time# -not more than <:mins.0 This deelops the certain loyalty I need from my customers# which will make them comeback for more. I&. .ocation (lan a. .eased or 6wned A. 6wned8 for now because I am starting up my operations at home and will be using the kitchen part. B. *or my first eApansion step my location will still be owned# because like my start-up I will be locating my outlet infront of our property located at $a7ah /atanda st. (ro7ect H. b. AmountK$ent A. If I opt to rent a property or space the amount of that same area I use# which is about >G s,. meters# would be at (hp >H#::: a month. c. Any $estrictions on $emodeling A. +one as of now because again my family owns that workspace that I will be using. And besides there is really no need because all I need is a comfortable workspace. I will only be running an oer the counter type of operations. +one of my customers will be eating at my location. B. IApansion L If eer there will be# it will only be minimal because my outlets will only be the kiosk type of outlets. Again there is no real need to remodel eAcept the signage on the kiosk. d. =escription of the space to be occupied e. Any restrictions on posting signs A. %ince Im located in a class > illage. %ign postings are only within your property and on respectie bulletin boards. If you plan on posting signs on walls and posts you hae to inform the barangay. f. .ocation Analysis A. Traffic 2with in the illage4F Iery %unday mass &. %tart-Ep (lan a. .ogo A. Colors >. 5ellow F Dope ?. $ed F .oe or (assion for the product b. By-.ine A. A WOLE NEW EXPERIENCE! c. .aunch (rogram Date %eptember >9# ?::G *ocation Blue $idge B. Barangay Dall Event amusta!an "##$ +i!e Mpm - >:pm ,#rpose Inter my product as one of the main meal courses of the said eent. (aid or free I 7ust want a chance to eApose my product to my initial market.