Merchandise Floor Ready Standards

Merchandise Floor Ready Standards
Supplier Information
July2012
V1.0
ConfidentialandProprietaryinformationofMyerPtyLtd

THISPAGEISDELIBERATELYLEFTBLANK
MerchandiseFloorReadyStandardsV1.0
July2012
MYERPtyLtd - 1 -

CONTENTS
1.FLOORREADYOVERVIEWANDPRINCIPLES ....................... 3
1.1MYERFLOORREADYSUPPLIERSTANDARDSINTRODUCTION...............3
1.2DEFINITIONS...........................................................................................3
1.3BENEFITSOFFLOORREADYMERCHANDISE............................................4
1.4WHATDOESTHISHANDBOOKINCLUDE .................................................4
1.5WHOSHOULDUSETHISDOCUMENT......................................................4
1.6HOWTOUSETHISDOCUMENT...............................................................5
1.7ADDITIONALINFORMATIONREGARDINGMYERPROCESSES ..................5
1.8AMENDMENTSTOFLOORREADYSTANDARDS.......................................5
1.9FLOORREADYQUICKREFERENCE ...........................................................6
2.PRICEMARKING&PRODUCTLABELLING........................... 7
2.1GENERALBARCODETICKETINGSTANDARDS...........................................7
2.2RETAILPRICETICKETINGSTANDARDS.....................................................7
2.3TICKETPLACEMENTANDATTACHMENTTYPE.........................................8
3.MERCHANDISEPROTECTION ............................................. 9
3.1BENEFITSOFSOURCETAGGING..............................................................9
3.2EASRECYCLEPROGRAM....................................................................... 10
3.3MERCHANDISEREQUIRINGPROTECTIONTAGS .................................... 11
3.4TYPESOFMERCHANDISEPROTECTIONTAGS........................................ 12
3.5MERCHANDISEPROTECTIONTAGPLACEMENT..................................... 13
4.MINIMALPRODUCTPACKAGING..................................... 14
4.1MINIMISEUNNECESSARYOREXCESSIVEPACKAGING........................... 14
4.2TISSUEPAPER....................................................................................... 15
4.3WHENSHOULDTISSUEPAPERBEUSED................................................ 15
4.4GARMENTSSOLDASPREPACKAGEDITEMS......................................... 15
4.5PROTECTIVEPACKAGING ..................................................................... 15
4.6PLASTICLINEDCARTONS...................................................................... 16
4.7ADDITIONALPACKAGINGBETWEENINNERCARTONS .......................... 16
4.8POLYBAGS........................................................................................... 16
4.9LOCALANDOVERSEASPOLYBAGSTANDARDS...................................... 17
4.10SELECTIONOFPOLYBAGS .................................................................. 18
4.11POLYBAGSTANDARDS....................................................................... 18
4.12GENERALPACKINGGUIDELINESHARDGOODS.................................. 19
4.13GENERALPACKINGGUIDELINESSOFTGOODS ................................... 23
5.TRANSPORTATIONPACKINGSTANDARDS ....................... 25
5.1OUTERCARTONPACKINGMATERIALS.................................................. 25
5.2OUTERCARTONBOARDGRADE ........................................................... 25
5.3OUTERCARTONSIZE,WEIGHT&LABELLING......................................... 25
5.4CARTONHANDLES................................................................................ 28
5.5CARTONPACKINGGUIDELINESANDTIPS ............................................. 28
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5.6OUTERCARTONMARKINGANDDELIVERYLABELS................................ 29
5.7GARMENTBAGGENERALREQUIREMENTS......................................... 30
5.8HOWTOSECURETHEGARMENTSINHANGINGBAGS........................... 31
5.9ADVERTISEDLINELABELS..................................................................... 31
5.10GENERALPACKAGINGANDHANDLING............................................... 32
6.HANGING/FOLDINGSTANDARDS..................................... 33
6.1SELECTINGTHEAPPROPRIATEHANGER................................................ 33
6.2ACOMMITMENTTORECYCLINGHANGERS........................................... 33
6.3PURCHASEOFHANGERS ...................................................................... 34
6.4IMPORTDUTYPAIDONHANGERS........................................................ 34
6.5SHIPPINGGOH(GOODSONHANGERS)................................................. 35
6.6GENERALPRESENTATIONDISCIPLINES ................................................. 35
6.7HANGINGANDFOLDINGSTANDARDS .................................................. 36
6.8FOLDINGBOARDS ................................................................................ 44

Merchandise Floor Ready Standards V1.0
July 2012
MYER Pty Ltd - 3 -

1.FLOORREADYOVERVIEWANDPRINCIPLES

1.1MYERFLOORREADYSUPPLIERSTANDARDSINTRODUCTION
Myer is providing these Floor Ready Standards to promote economical, safe and efficient
preparation and distribution of all merchandise through the Myer supply chain. Suppliers are
required to review the information provided in these standards, and identify and implement the
elementsrelevanttotheirrespectiveoperations.
Inthepast,merchandisehasbeendeliveredtoMyerStoresandMyerDistributionCentresinaway
thatcreatestimeandcostinefficienciesorpotentialsafetyhazards.IthasbeennecessaryforMyer
TeamMemberstointerveneandpreparethemerchandiseforsale.Issuesinvolvingpricingandbar
codinglabels,packagingandmerchandiseprotectionplacementhavecreatedproblemsforstores,
which often requires the reworking of merchandise. This creates a delay in moving the
merchandisetothesellingfloorforsale.
This Floor Ready Standards have been created in consultation with Myer Merchandise, Quality
Assurance and Risk and Safety teams, to determine the most suitable price labelling, packing
methods and merchandise protection tags for merchandise shipped to Myer Distribution Centres
and Myer Stores. By merging information from multiple Myer documents into one, it is intended
thatallsupplierwillhaveaclearerunderstandingofexpectationsandtheendtoendrequirements
ofpreparingmerchandiseinaFloorReadycondition.
Regular compliance checks will be conducted in stores to assess the condition of merchandise
against these standards and provide feedback regarding compliance to these Floor Ready
standards.Thesecompliancecheckswillalsoidentifyiftheobjectivetoimprovespeedtofloorof
merchandiseisbeingachievedinMyerstores.
It is the responsibility of the suppliers to ensure all merchandise is received at Myer Stores and
DistributionCentresinaFloorReadycondition,asperthestandardsdetailedinthisdocument.
1.2DEFINITIONS
Floor Ready refers to merchandise that can be moved from the loading dock to the selling floor
immediately so as to be ready for sale to the consumer. Merchandise considered Floor Ready
requires minimal or no additional handling by Myer Team Members to prepare the product for
displayorsale.
ThetermHardgoodsreferstoallnonapparelmerchandise:
CosmeticsandFragrance
Homewares
Furniture
GeneralMerchandise
Electric
ThetermSoftgoodsreferstoallapparelandaccessoriesmerchandise:
Womensapparel
Mensapparel
Childrensapparel
Youthapparel
Intimateapparel
Accessories
Footwear

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1.3BENEFITSOFFLOORREADYMERCHANDISE
Merchandisemovesquicklyfromtheloadingdockthroughtothesellingfloor
Increasedavailabilityofproductonthesellingfloorforconsumers
Reductionofenvironmentalimpactduetoreductionofwaste
Decreasedcostsduetoeaseofhandlingandreducedpackingmaterials
Improved safety throughout the handling process for Myer Team Members and Myer
customers
ReductioninShrinkagecausedbydatainaccuracies,breakagesandtheft
Increasedfullpricedsalesofmerchandiseandareductioninmarkdowns

1.4WHATDOESTHISHANDBOOKINCLUDE
The Myer Floor Ready Standards include general guidelines, which cover Floor Ready Standards
thatrelatetoallareasofMerchandisewithinMyer.Thisincludeslabelling,packaging,merchandise
protectionandhangingstandards.
Specific detail regarding Myer preferred preparation and shipment of particular product types is
alsodetailedwithinthisdocument.
1.5WHOSHOULDUSETHISDOCUMENT
Thisdocumenthasbeencompiledtoprovideinformationrelevantfor:
MyerMerchandiseBuyingTeams
MyerSuppliers
ThirdPartyProviders
MyerQualityAssurance
MyerSupplyChain
MyerSourcingAsiaLimited(MSAL)
MyerStoreTeamMembers

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1.6HOWTOUSETHISDOCUMENT
Buyers are expected to nominate the condition in which merchandise is to be received in stores,
and to specify any additional information required by suppliers (eg: preferred packaging,
merchandiseprotection,orfoldingrequirements).
Suppliersmustconsultthisdocumenttointerpretinstructionsprovidedbythebuyer,andtoensure
compliancewithMyersfloorreadyrequirements.
Third Party Providers must also consult this document to ensure deliveries are compliant with
Myersfloorreadyrequirements.Additionally,ifmerchandiseistoberepacked,itisexpectedthat
repackingwillcomplywiththefloorreadystandardsoutlinedinthisdocument.
1.7ADDITIONALINFORMATIONREGARDINGMYERPROCESSES
TheFloorReadyStandardshavebeendesignedtositalongsideexistingprocesses,proceduresand
standards that currently operate across many functional business areas in Myer. Where possible,
otherstandardshavebeenincorporatedintotheFloorReadyStandardssuchasMyerStandardfor
managing Heavy and Bulky items. This document does not replace other standards and guidelines
currentlyoperatingintheMyerbusiness.
Thereforethisdocument mustbeusedinconjunctionwiththe followingdocumentsfoundonthe
MyerSupplierWebsite:http://myersupplier.myer.com.au/viatheSupplyChainandECommerce
Sections
SourceTaggingSupplierInformationPackage(Hard/Softgoods)
SourceTaggingSoftTag/HardTagpositioningguidelinesHard/Softgoods
ECommerceOperationalProcessesandStandards
ECommercePriceTicketStandards
AdvertisedandStocktakeSaleLabelRequirements
RDCReceivingStandards
1.8AMENDMENTSTOFLOORREADYSTANDARDS
Myer may at times make amendments to the Floor Ready Standards to ensure merchandise is
always shipped to best practice standards and to incorporate additional aspects of Floor Ready
merchandise standards.Theseamendmentswillbe communicatedviathe MyerSupplier Website.
Suppliers must ensure they always use the most recent version of the Myer Floor Ready
Standards.

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1.9FLOORREADYQUICKREFERENCE

CHECKTHATALLMERCHANDISE
DOCPAGE
NO:
ADDITIONALINFORMATION(MYERSUPPLIERWEBSITE)
SECTION2.PRICEMARKINGANDPRODUCTLABELLING
AreclearlyPriceMarked 7 MYERECommercePriceTicketStandards
Haveapricelabeldisplayedina
standardizedlocationincludinga
scannablebarcode
7 MYERECommercePriceTicketStandards
SECTION3.MERCHANDISEPROTECTION
HavetheappropriateMerchandise
Protectiondeviceappliedinthe
standardisedlocation
9
MYERSourceTaggingSupplierInformationPackage.
MYERSourceTaggingSoftTag/HardTagpositioning
guidelines
SECTION4.MINIMALPRODUCTPACKAGING
Haveminimaladditionalpackagingto
reducewaste
14
Nopolystyrenebeansareused 15
Havethecorrectpolybagstandard
applied
17
GeneralPackingGuidelinesareadhered
toforspecificcategory
19
SECTION5.TRANSPORTATIONPACKINGSTANDARDS
Arenewcartonsofsufficientqualityand
strength
25 MYERRDCReceivingStandards
OuterCartonpackingmaterialsandboard
gradeareinlinewithstandardsandare
securelypackagedforbreakables
25 MYERECommerceOperationsProcessesandStandards
Productshavethecorrectcare
instructionsandwarninglabelsapplied
Wherecartonhandlesareprovided,the
correctrequirementsinplace
IncludetherequiredSSCC,Weight
MarkingIconandAdvertisedlabelswhen
required
29&31 MYERAdvertisedandStocktakesaleLabelRequirements
CorrectGarmentbagsareusedand
secured
SECTION6.HANGING/FOLDINGSTANDARDS
Theappropriatehangerisusedon
garment
33 http://www.ticgroupasia.com/retailsupportdocuments.php
GeneralPresentationDisciplinesare
adheredto
35
ArefoldedinaccordancewithMyer
standardsifapplicable
36

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2.PRICEMARKING&PRODUCTLABELLING
Utilising standardised labelling for Myer Merchandise will increase visibility of the retail price of
merchandisefortheconsumerandensureitemsareprocessedquicklyandaccuratelyatthepoint
ofsale.
2.1GENERALBARCODETICKETINGSTANDARDS
AllitemsshippedtoMyermustincludetheappropriateGTIN/EANbarcodeandnumber
TheGTIN/EANbarcodeandcompanynumberitrepresentsmustbeinaccordancewithGS1
Australiastandards
The barcode must be of sufficient quality to ensure they are able to be scanned at Myer
PointofSale
OnlyoneGTIN/EANbarcodeticketshouldbeappliedtoanyitem
All barcode numbers printed on the ticket should be easily readable to allow for manual
entryifrequired
Ifapplyingbarcodestickers:
Barcodestickersshouldbeplacedinastandardisedlocation
Neverplaceabarcodeinanareawhichpreventsitfromscanningproperly
Do not fold or crease the barcode label around corners of a product, always place the
barcodeinaplacewithadequatespace
Removeanyincorrectlabels;donotapplyanewlabeloveranincorrectlabel
Neverobscureimportantinformation

2.2RETAILPRICETICKETINGSTANDARDS
Suppliers must determine, in consultation with the associated Myer Buying Team, whether the
merchandiseisrequiredtobeindividuallypricemarked,oriftheticketedshelfsignageissufficient.
If the information required by Myer to be included on the price tickets is incorporated into the
standard supplier packaging, and the product carries a recommended retail price identical to the
Myer Retail Price, Myer Buying Teams will give consideration to the benefits of price marking
individualitems.
This will be weighed against foreseen impacts on customer service if an item is not individually
pricemarked.
Forindividuallypricemarkedmerchandise,thefollowingapplies:
Ensurevisibilityofthepriceandotherrelevantdetails
Pricelabelsshouldbesecurelyattachedtoeithertheproductpackagingorswingtagsoas
nottobecomeloose
TheMyerEDIpurchaseorderretailpriceistheonlypricetobeappliedtotheproductlabel
andmustbeidenticaltoanypricepreprintedintotheproductpackaging
Onlyoneretailpriceshouldbemarkedonanyproductlabelorpackaging

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2.3TICKETPLACEMENTANDATTACHMENTTYPE
TicketsmustbeplacedinanareaclearlyvisibletoMyerTeamMembersandcustomers
Tickets must be adhered to the actual merchandise, not included loose in the shipping
carton
Fordelicateitems,ticketsshouldbeappliedtoaswingtagandattachedthroughthefabric
inawaythatdoesnotcausedamagetotheitem(eg:throughacarelabel)
Tickets must be securely attached in a way that ensures they will not fall off garment
throughthehandlingprocess
Forboxedorhardmerchandise,ticketsshouldbeappliedsothattheticketcanberemoved
(eg:removableadhesiveonsticker)
For items that are sold either in the display box orwithout a display box (eg: taken out of
thedisplayboxformerchandisingorsale),boththepackageandtheiteminsideshouldbe
labelled.PleaseconsulttherelevantBuyerregardingwhetherthisisnecessary
Ifthemerchandiseistobesoldonlyasaset,onlythebarcodethatappliestothesetisto
beappliedtotheproduct.Thislabelshouldbeclearlymarkedasaset
For any items where the standard GTIN/EAN barcode ticket is not suitable (eg: Premium
Pens)acustomsizedticketshouldbeused
Caremustbetakennottoobstructthefollowingimportantinformation:
CareInstructions
CountryofOrigin
FibreContent
IngredientsListings
ManufacturersLogos
Mandatory Standards, Warning or
CautionSigns
Directions
ExpiryDate
Price
Barcodesnecessaryforscanning
Warranty
Thisticketisnotasubstituteforanystatutorylabellingrequirementssuchas:
Carelabelling,includingchildrensnightwearfirehazardlabelling
Countryoforiginlabelling
Composition
Forfurtherinformationrelatingtostandardisedlocationsforbarcodesrefer
to
http://myersupplier.myer.com.au/
SupplyChainInformation>SourceTaggingSupplierInformation.
ForfurtherinformationrelatingtoStandardpricingformatsandmoredetail
regardingfontsizesandpricelabellayoutreferto
SupplyChainInformation>ECommercePriceTicketsStandards

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3.MERCHANDISEPROTECTION
The use of Merchandise Protection tags or Electronic Article Surveillance (EAS) has demonstrated
effectivenessinreducingtheamountofshrinkageduetotheftinretailenvironments.Thisinvolves
an electronic mechanism placed on either the inside or outside of a product, which requires
deactivation or removal at the point of sale. Failure to remove or deactivate the mechanism
triggersanalarmemittedatthestoreentrance,indicatingapotentialtheftoroffencehasoccurred.
Theplacementofmerchandiseprotectiontagsisatimeconsumingprocessifconductedinstores,
andcansignificantlydelaythetimeinwhichmerchandisereachesthesellingfloor.Furthermore,if
MyerTeamMembersarerequiredtoapplythesemechanisms,productsandmerchandiseandthe
associatedpackagingmaybedamagedduringtheprocess.ItisforthesereasonsthatMyerrequires
merchandise to be tagged prior to delivery to stores or Distribution Centres by the supplier and
incorporated into the manufacturing and packing processes. This process is known as Source
Tagging.
3.1BENEFITSOFSOURCETAGGING
Sourcetaggingcandeliveranumberofimportantbenefits:
Reduceoutofstocksandimprovesalesduetomoreaccuratestockonhanddata
Consistency of application techniques and standards, for example the selection of the
deviceandlocationofthedeviceonthemerchandise
Easeoftagremovalatpointofsale
ReductionoftimespentbyMyerstaffapplyingthemerchandiseprotectiondevices
QuickermovementofmerchandisetosellingfloorasitarrivesinaFloorReadycondition
Optimisestheftdeterrenceandreductionofshrinkageacrossallstores

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3.2EASRECYCLEPROGRAM
WhilstMyersuppliersarefreetoobtainShellInkandApparelEAShardtagsfromanyparty,Myer
hasnegotiatedwithCheckpointfortheseitemstobeavailabletoallMyerSuppliersusingtheEAS
RecycleProgram.
EASRecycleProgram
Myer has a tag recycle program for ShellInk and Apparel EAS hardtags. When hardtags are
removed from merchandise at Point of Sale, tags will be consolidated at stores, then boxed and
returned to Myers tag supplier, Checkpoint. Checkpoint will sort the hardtags, remove those in
poorcondition,andrepacktagsthatareingoodconditioninreadinessforsupplierstoorder.
Myer has made a significant initial investment in shellink hardtags. As the number of hardtags
willdiminish overtimeas tagsaredamaged,lostordisappear,Myerwilltopuptheexistingstock
ofshellinktagstoavoidshortsupply.
The recycle model has allowed Myer to negotiate low prices for the shellink and apparel tags
sourced from Checkpoint. The Myer EAS Recycle Program supports Myers commitment to a
sustainablesolution.

ForfurtherinformationrelatingtoSourceTaggingofmerchandisereferto

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3.3MERCHANDISEREQUIRINGPROTECTIONTAGS
ItisneitherfeasiblenorpracticaltoattachEAStagstoallmerchandisesoldinMyerstores.
An items shape or size may prohibit the attachment of an EAS device (for example pens or
candles).Theitemmay betoolargeto representahighriskof theft(for examplelargefurniture).
ThecostofanEAShardtagmaybeprohibitive,ortheapplicationofahardtagmaycausedamage
toanitem,inwhichcaseasofttagmaybepreferable.
TheapplicationofEASdeviceswillthereforebedeterminedbyMyer,basedonariskmanagement
model,takingintoaccountanumberoffactorsincluding:
Typeofproduct
Desirabilityoftheitemorbrand
Thepricepointofanitem
Theftorshrinkagehistoryofsimilarproducts
The theft risk of a product will be discussed between Myer buyers and suppliers as part of the
buyingprocessandtheitemwillbecategorisedintooneofthefollowinggroups:
LowRiskMerchandise:
Thelikelihoodoftheftisminimalduetothephysicalfeaturesordesirability
Examples:Verylowpricedapparel,heavyandbulkyfurniture.
MediumRiskMerchandise:
Wheremerchandiseisreadilyavailableandsusceptibletotheft
Example:ClassicandModernMenswear/Womenswear
HighRiskMerchandise:
Itemsarerecognisedashighlydesirableandsubjecttoelevatedlevelsoftheft
Thecost/retailpriceoftheitemjustifiestheuseofahardtag
Example:YouthandContemporaryapparel.
VeryHighRiskMerchandise:
Themerchandiseorbrandisthesubjectoftargetedtheft
Thecostorretailpriceoftheseitemsishighorveryhigh
Screamertagsareappliedtotheitematstorelevel,notatsource
Example:Designerapparelandhandbags

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3.4TYPESOFMERCHANDISEPROTECTIONTAGS
ThereareseveraltypesofprotectiontagsavailableforuseinMyerstores.Thetagusedshouldbe
suitable for the type of merchandise it is applied to and based on the risk category the item falls
into.
ThebelowdiagramindicatesthetypeofEASdevicethatissuitablebasedontheriskcategoryofan
item.

MerchandiseincludedintheVeryHighriskcategorythatrequiretheinstoreonlytags,willhave
thesetagsappliedinstorebyMyerTeamMembers.
Instoreonlytags
ExtremeTag
(DenimOnly)
ScreamerTag
SpiderWrap
ShellInkTag
SoftTag
Apparel

ShellInkTag
Apparel

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3.5MERCHANDISEPROTECTIONTAGPLACEMENT
The placement of a merchandise protection tag device is dependant on the type of product it is
beingappliedto.Thetypeofantitheftmechanismneedstobeappropriateforthetypeofproduct
andassociatedpackagingoftheproduct.Allmerchandiseprotectiontaggingmustbecompletedin
accordance with the Myer Source Tagging Standards. Please discuss this with your Buyer if you
requirefurtherclarification.
ForfurtherinformationrelatingtoSourceTaggingofmerchandisereferto
Caremustbetakennottoobstructthefollowingimportantinformation:
CareInstructions
CountryofOrigin
FibreContent
IngredientsListings
ManufacturersLogos
Mandatory Standards, Warning or
CautionSigns
Directions
ExpiryDate
Price
Barcodesnecessaryforscanning
Warranty
Placementofthehardtagdeviceshouldbelocatedinsuchawaythatitallowsforeaseofremoval
or deactivation via the appropriate methods by Myer Team Members when the product is
purchased.ThisisrelevanttoproductswithHardTagsapplied,toensuredamagetomerchandiseis
reducedresultingfromremovalofthemechanism.
SoftTagsshouldbeplacedascloseaspossibletotheretailbarcodes(withoutcovering),to
ensurevisibilityandeasydeactivationatpointofsale
The Merchandise Protection tag should not hinder or impede the presentation or storage
oftheproductinanyway.
TheMerchandiseProtectiontagshouldnotbepositionedonappareloraccessoryitemsin
alocationwhichwillpreventcustomersfromtryingontheseitems

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4.MINIMALPRODUCTPACKAGING
Myer is a signatory to the Australian Packaging Covenant (APC). The APC is a collaborative
agreement between government and industry designed to minimise the environmental impacts
arising from consumer packaging, and requires Myer to develop and implement action plans
designed to minimise packaging waste across the business. These Floor Ready Standards are
consistentwithanddemonstrateourcommitmenttotheAPC,aswellasourbroadercommitment
toenvironmentalsustainability.
Anunderstandingofthelogisticsinvolvedinsupplyingtheproduct,thewaytheconsumerinteracts
with the product and the merchandise presentation standards are all important considerations
when determining the type of packaging necessary for the item. As such, appropriate packaging
materialswillvarydependingontheproducttypeinquestion,howevertheobjectiveshouldalways
be the same: shipment of the product in packaging that is suitable to protect the item and
maximise handling processes, whilst reducing risks associated with safety, environmental impacts
ofdisposalandinefficienciesintimetopresenttheitemasreadyforsale.
4.1MINIMISEUNNECESSARYOREXCESSIVEPACKAGING
Whenconsideringwhetherexcesspackagingcan be eliminated,thefollowing questionsshouldbe
considered:
Could store handling to prepare the product for sale be avoided by using different
packaging(forexampleshipmentofitemsinanapproveddisplaytray)?
Cantheproductbesuppliedinoneoutercartonwithoutanyadditionalinternalsecondary
packaging?
Ifboxed,isitnecessarytouseadditionallayersofcardboard,paperorplastic?
Ifpackagingisrequired,havematerialsbeenselectedthatmaximiserecyclingopportunity?
Is there the possibility to redesign the consumer or transport packaging without
compromisingquality?
Canindividualcartonsbereplacedwithonelargercartonwithapartitiontoprovide
adequateprotection?
It is the objective of Myer to reduce the following types of packaging to minimise waste where
possible:
Cardboard
Newspaper
BubbleWrap
RubberBands
Foam
ShrinkWrap
AdhesiveTape
ShreddedPaper
SafetyPins
PolyBags
TwistTies
LooseFoam/StyrofoamBeads
MetalClips
TissuePaper

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4.2TISSUEPAPER
It is a requirement that tissue paper between items is not used unless Myer determines that the
item requires additional protection to prevent damage during transit. The use of tissue paper can
anddoescreateoperationalinefficienciesandsafetyissuesforMyerstores.Theremovaloftissue
paper before merchandise can be placed on the selling floor is time consuming, and creates
additional costs associated with recycling. Further more, if tissue paper is not removed in its
entiretypriortoproductplacementonthesellingfloor,thetissuepapermayfallfromtheproduct
and this creates a safety hazard for both Myer Team Members and consumers due to potential
slipping. As safety is of utmost importance, tissue paper should only be used if determined
absolutelynecessaryafterconsultationwithyourBuyer.
4.3WHENSHOULDTISSUEPAPERBEUSED
Tissuepapercanbeusedwithunpackagedgarments(e.g.onhangersorfoldedontables)when:
Support is required for items such as bras, swimwear and hats to prevent damage during
transit.Tissuepapermaybescrunchedintoaballtoprovideintransitsupport.However,it
would still be preferable that alternate solutions are found to replace the tissue paper in
theseitems(e.g.Lightweightmouldeddomesmadeinrecyclableplastic)
Special effect prints (such as plastisol prints) where there is a potential risk of colours
markingoffintransit
Delicate fabrics that are prone to creasing while in transit and will benefit from using a
materialsuchastissuepaper
Discussed with the relevant buyer and/or Myer Quality Assurance, with written approval
fromMyertopermittheuseoftissuepaper

4.4GARMENTSSOLDASPREPACKAGEDITEMS
Tissuepaper maycontinuetobeused inprepackedapparelitemsthataresoldintheir packaged
condition (e.g. Mens business shirts). However, every effort must be made to minimise waste
associatedwithpackaginge.g.reducepins,plastic,cardandpaperuseasmuchasispossible.
4.5PROTECTIVEPACKAGING
Whenprotectingaproductthatispackagedinacarton,itispreferabletouseplasticblisterpacks,
astheseareeasilyremovableanddisposable.
Polystyrenebeansarenottobeusedunderanycircumstances.

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4.6PLASTICLINEDCARTONS
Ifnecessary,toprovideprotectionforstockthatisnotindividuallypolybagged,thecartonshould
belinedwithplastic.
4.7ADDITIONALPACKAGINGBETWEENINNERCARTONS
Additionalprotectivepackaging(eg:BubbleWrap,loosefoamorbeads)thatneedstoberemoved
createsadelayinthetimeittakesforaproducttoreachthesellingfloor.
Packaging such as cardboard, paper and plastic inserts, clips and pins should not be used unless
theyarerequiredtoprotectthequalityand/orappearanceofanitem.Theseitemsshouldonlybe
usedafterconsultationwiththerelevantMyerBuyer.
Itisacceptabletoplaceonesheetoflightcardboardatthetopofanoutercartontoreducetherisk
ofdamagetothecontentswhenopenedwithaboxcutter.Itisunacceptablehowever,toinclude
multiplesheetsofcardboardbetweenindividualitemsinsidethecarton(unlessdeemedabsolutely
necessarybytheMyerBuyingTeam).
4.8POLYBAGS
PolyBagsareintended toprovideintransitprotectionformerchandise.However,theoveruseof
PolyBags(i.e.whensingleitemsareplacedinseparatepolybags)causesanumberofproblems.
Inefficienciesaseachitemrequireshandlingbeforethegoodsarereadyforsale
HealthandSafetyIssuesduetotherepetitivetaskofopeningpolybags
Environmentalissuesduetodisposalofpolybags
Unnecessaryincreasedcostofgoodsduetooverpackaging

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4.9LOCALANDOVERSEASPOLYBAGSTANDARDS
AsageneralstandardacrossMyer,itisarequirementthat:
HangingMerchandiseOverseas(OffshoreSuppliers)
Allhangingmerchandisefromoffshoresuppliersistobepacked
individuallyinpolybags,unlessanagreementisinplacewithaMyer
BuyingTeaminconsultationwithSupplyChain.
HangingMerchandiseLocal(AustralianSuppliers)
Alllocalsourcedhangingmerchandiseistobepackedwith1
transparentouterbagonly,unlesstheproductisofafinematerial
thatcanbeeasilycrushedorbruised.Thisdecisionisalsotobe
madewiththeMyerBuyingTeaminconsultationwithSupplyChain.
FlatPackedMerchandiseOverseas&LocalSuppliers
Allflatpackedapparelmerchandiseistobepackedinacartonlined
bag,unlessanagreementisinplacewithaMyerBuyingTeamin
consultationwithSupplyChain.

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4.10SELECTIONOFPOLYBAGS
Idealpracticeinvolvesincorporatingmultipleunitsofthesamestyleintoonebagorpackageandto
onlyindividuallybagitemsifabsolutelynecessarytoprovideprotection.Whenindividualpolybags
arenecessary,thismayonlybedoneafterapprovalhasbeenobtainedinwritingfromMyer.
Suppliersmustconsiderthebelowhierarchywhenusingpolybags;
1. None: It is the preference of Myer that no poly bags are used unless necessary to
provideprotection.
2. Carton Liner Poly Bag: Carton Liner Poly Bags can be used when the supplier packs
merchandise into cartons and the cartons are receipted into store without needing to
beopened.Thisminimisesmanyoftheflowonproblemsidentifiedearlier.
3. MultiUnit Poly Bag: Multi unit poly bags can be used where the use of a carton liner
allowstoomuchmovementofmerchandiseduringtransit(andthereforeincreasesthe
likelihood of damage to the merchandise), or when cartons need to be opened for
allocationandtheallocationcanbedonewithoutopeningmultiplepolybags.
4. IndividualPolyBag:Individualpolybagscanbeusedasalastalternative,whenuseof
the carton lined poly bag or multi unit poly bag does not meet the needs of the Myer
business.Whereindividualpolybagsarerequired,lighterplasticmustbeused,asitis
easier to remove from the merchandise. If this is necessary, use nonsealed plastic
sleeveswithnopinsortape.

4.11POLYBAGSTANDARDS
Suppliersarerequired tocomplywith thefollowingqualityrequirementsforpolybagsandcarton
liners:
Poly Bags must be free of BHT (butylated hydroxyl toluene). BHT is often used as an
antioxidantandstabilizerinpolymerpackagingmaterials.EventraceelementsofBHT
willaccelerateyellowinganddiscolourationofsometypesofmerchandisewhenstored
Thestandardmaterialforpolybagsis15micronnatural,virginHDPE(highdensitypoly
ethylene)
Recycled poly bags are not acceptable as there is no certainty the poly bags would be
BHTfree
Polybagsarerequiredtobeodourfreeandcontainnocontaminants
Silica packs (or similar for example Micropaks) are recommended to assist with
managingmoisturethatcouldotherwisecauseproblemsduringthetransitprocess
Toreducetheriskofsuffocationtochildren,polybagsmustbeprovidedwithairholes(viahole
punching or perforations). Poly bags must be printed with a safety message warning of the
dangers of suffocation. The warning must be repeated on larger poly bags and carton liners.
Manyvariationsofthissafetywarningareacceptable,howevertheyshouldallprovideasimilar
statementtothefollowing:
Unlessspecificallyrequested,nofurtherinformationisrequiredonpolybagsotherthanthesafety
warninglistedabove.
CAUTION:
THIS BAG IS NOT A TOY.
TO AVOID DANGER OF SUFFOCATION
KEEP THIS BAG AWAY FROM
CHILDREN

July2012
MYERPtyLtd - 19 -

4.12GENERALPACKINGGUIDELINESHARDGOODS
Frames,Albums,Stationery&Gifts:
Minimise packing or stuffing material in carton, do not use beads for protecting
merchandise,preferablyuseblisterpacks
Useappropriatesizedcartonforcontentstominimisestuffing
Polybagsshouldnotbeusedforindividualitems
Partitions should be used to separate items shipped without a display box, unless
individualinnercartonsarerequiredforprotection(eg:breakables)
Tissue paper or cardboard between stationery and other items should not be used.
Tissuepaperisnotrequiredunlessdeemednecessarytopreventdamagetoitemsthat
mayscratchorbreakintransit.
Multipleitemsofthesamestyleorstoryshouldbepackedintothesameoutercarton
wherepossible
Donottapetheconsumerpackagingtogetherinacarton
As frames are often removed from packaging for display purposes, frames should be
pricemarkedbothontheitemandtheconsumerpackagingwherepossible.
Frames shipped in multi colour or multi size boxes should be clearly marked with the
colourorsizeontheconsumerpackaging
Individual product packaging should always have a clear description of the contents if
not packaged in a full colour box. Where an item is sold without packaging and is
storedinashippingbox,markthecartonwithstyle,descriptionorimageofitem
Gift items should always be price marked with either a detachable tear away price
sticker,orstickerwitheasilyremovableadhesivetoreducepotentialfordamagetothe
packagingafterpurchase.
PremiumPensshouldbeindividuallypricemarkedwithacustomsizedpricelabelfitted
tothe clipofthepen.Thereverseofthelabelmustcontainascannablebarcode.The
consumerpackagingmustalsohaveapricelabelappliedtoeasilyidentifytheproduct
wheninaclosedbox.
Small items not individually boxed, should be shipped in an approved display tray or
display unit where possible (for example key rings). Please consult the Myer Buyer
regardingapproval.
Itisnotnecessarytopackitemsshippedinthedisplayboxintoindividualcartonsinside
an outer carton. The display box should be strong enough to provide adequate
protectionofthemerchandise
Luggage,Backpacks,ExecutiveLeatherBriefcases:
Minimisepackingorstuffingmaterialinsidetheitem,andintheoutercarton
Luggageshouldbenestedwherepossibletoreduceshippingmaterials
Polybagsshouldnotbe usedforindividualitemsunlessnecessarytopreventdamage
(eg:LeatherBags).Wherepossiblemultiitempolybagsshouldbeutilized
Protective covering used around buckles and fittings must be easily removed without
theuseofscissorsorboxcutters
Hardcaseluggagepronetoscratchingshouldbeshippedwitharemovableplasticfilm
ontheitemforprotection

July2012
MYERPtyLtd - 20 -

QuiltCovers,SheetSets,CushionsandThrows:
Minimisepackingorstuffingmaterialinsidetheoutercarton
Useappropriatesizedcartonforcontentstominimiseprotectivefilling
Poly bags should not be used for individual items that are fully packaged. If required,
cushionswithembellishmentsmaybeshippedindividuallypolybaggedifnecessaryto
avoiddamage.
Outer cartons may contain one piece of cardboard within, lying on top of the packed
merchandisetoassistinpreventingdamagetoproductsfromusingboxcutters.
Pillows,Quilts,MattressProtectorsandBlankets:
Outer cartons may contain one piece of cardboard within, lying on top of the packed
merchandisetoassistinpreventingdamagetoproductsfromusingboxcutters.
BathroomAccessories,Towels,BathMats:
Bathroom Accessories should not be shipped in containers with carton liners. Towels
canbeshippedpreferablyinalinedcartonormultiitempolybag.Individualpolybags
shouldnotbeused
Bathroom accessories should be shipped in cartons with a partition, not individually
boxed unless the box is the consumer packaging. Partitions should not be used where
the item is boxed in the consumer packaging, or if the item requires the additional
protectionofinnercartonsduetobreakage.
TowelsmustbefoldedaspertheMyerstandard(page40)
IndoorFurniture,OutdoorFurniture,OccasionalFurniture:
Poly bags / wrap are required to protect leather and fabric items such as lounge and arm
chairswithincartons
Componentsrequiredtoconstructeachunitshouldbeincludedinthepackagingassociated
toeachindividualunit
HomeDcor,Vases,Platters,Clocks,Lamps:
Use adequate packaging to ensure minimum breakage through supply chain process,
preferablyusepartitionsforitemswhereaddedprotectionisunnecessary
Individual product packaging should always have a clear description of the contents if
not packaged in a full colour box. Where an item is sold without packaging and is
storedinashippingbox,markthecartonwithstyle,descriptionorimageofitem
Itisnotnecessarytopackitemsshippedinthedisplayboxintoindividualcartonsinside
an outer carton. The display box should be strong enough to provide adequate
Lamp base and shades should be shipped together in the same carton where possible
andhaveonlyonebarcodeappliedfortheboththebaseandshadeasoneunit

July2012
MYERPtyLtd - 21 -

BooksandMagazines:
Nopolystyrenebeadsaretobeused;blisterpacksarethepreferredpackagingmaterial
topreventdamageandmovementwithinthecarton
Kitchenware:
Itispreferabletousepartitionsinacartontopreventdamagewherepossible
Poly bags should not be used for individual items unless there are items that can
scratchifpackedtogether(e.g.metalbakeware).
Adequatepackagingtopreventbreakagethroughsupplychainprocess
Dinnerware,Cutlery,Glassware,Napery:
Shippingcartonshouldnotcontainplasticliningunlessabsolutelynecessary
Adequatepackagingtopreventbreakagethroughsupplychainprocess
Multiple items of the same style should be packed into the same outer carton where
possible
Toys:
It is not necessary to pack items shipped in the display carton into individual cartons
inside an outer carton. The display box should be strong enough to provide adequate
Home Entertainment, Home Office, Portable Audio, Small Appliances, Personal Care, Movies and
Music:
It is preferable to ship items in correct size cartons to minimise filling required to
preventmovementormerchandise
Ensure only 1 outer shipping carton is used when packaging multiple items. No
polystyrene beads are to be used; blister packs are the preferred packing material to
preventdamageandmovementwithinthecartonofbreakableproduct
Hang sell merchandise should be packed upright, where possible, to ensure ease of
merchandisingwhendeliveredtostore
CosmeticsandFragrances:
It is preferable to ship items in the correct sized carton for the contents inside, to
minimisefillingrequiredtopreventmovementofthemerchandise
Nopolystyrenebeadsaretobeused;blisterpacksarethepreferredpackagingmaterial
topreventdamageandmovementwithinthecarton
AlltheingredientsaretobeclearlyvisibleonallCosmeticsandFragrancemerchandise

July2012
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ChristmasTrim:Accessories,Wreaths,andChristmasTrees:
Usetissueinplaceofpolybagswherenecessarytopreventdamageonly.
individualcartonsarenecessarytoprovideprotection(egbreakables)
Poly bags are acceptable only on breakables where there is no possibility of tissue or
otherpaperbasedsolutiontokeepproductsecure
Ifpolybagsorbubblewrapisused,donotsecurewithstickytapeormetalpins
Food,Confectionery,BeveragesandCondiments:
Minimise packing or stuffing material inside the outer carton, do not use beads for
protectingmerchandise,preferablyuseblisterpacksespeciallyforhampers.
individualinnercartonsarerequiredforprotection(exampleoilbottles).
Useappropriatesizedcartontominimisestuffing
Minimiseuseoftissuepapertowrapacetateboxes
Donotusepolybagsortissuepaperaroundprepackagedproducts
PerishableFoodsmustbedeliveredinrefrigeratedtransporttoensurestocksarrivein
sellablecondition
Nonperishableproductscanbedeliveredinnonrefrigeratedtransportation
Breakablesmustbepackedintoinnerswithbubblewrap,orairpocketsforlargeritems
ratherthanpolystyrenebeads
Outercartonstobelabelledwithfragilestickerstoindicateglassorceramiccontainers
inside
It is the suppliers responsibility to comply with all relevant Australian Packaging and
Labellinglegislation

July2012
MYERPtyLtd - 23 -

4.13GENERALPACKINGGUIDELINESSOFTGOODS
Mens,Womens,ChildrensandYouthApparel:
Hanging items must be received in hangwear bags OR packaged neatly into an
appropriatelysizedcartonwiththegarmentalreadyonhangers
Apparel that is susceptible to damage or bruising from hangers due to its delicate
nature or materials (e.g. traditional bulky knitwear) must not be shipped hanging.
Garmentsofthisnaturerequiredtobeonhangersmaybeshippedflatpackedwiththe
hangersincludedincarton,ensuringthatthesamenumberofhangersasmerchandise
areincludedinthecarton
Local products must only be individually poly bagged if made of a delicate fabric (e.g.
silk,organza)thatcouldbedamagedintransitand/orthereisadelicatenaturetothe
garment(e.g.delicatestraps,beading,fringe,appliqu,embroideryetc)
Oneplasticlinedcartonbagshouldbeusedwhereverpossible
Tissuepaperorcardboardbetweengarmentsshouldnotbeused,unlessnecessary
AlldenimproductsmustbefoldedtotheMyerfoldingstandards(page38)
IntimateApparelandSwimwear:
Products must only be individually poly bagged if made of a delicate fabric that is
susceptibletodamagefromcontactwithotherproducts(e.g.Silk,Laceapparel)
Oneplasticlinedcartonbagshouldbeusedwhereverpossible
Tissue paper and plastic inserts must ONLY be used for products that will not retain
their shape and appearance without protection (e.g. as padding for a moulded bra) or
toprotectprints
Footwear:
ALLrightfootshoesshouldhaveapriceticketonthebottom
Accessories:
Jewellery
Jewelleryshouldalwaysbeindividuallypolybagged topreventproductsfrom tangling
(e.g.necklacesandbracelets),whichthenmaybeplacedintoalargerpolybag
Watches
Watches to be packed separately into bubble wrap and then placed in smaller inner
box
Emptywatchboxesandwarrantiesaretobepackedintolargeouterbox

July2012
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Handbags
Polybagsusedonallhandbagsmustbeeasilyremoved
Tissue paper to be used on handbags/wallets only where absolutely necessary for
protectivereasonsmustbeeasilyremoved
Designer handbags/wallets may need more protection around fittings must be easily
removed
Tissue and cardboard not to be packed in between bags/wallets unless absolutely
necessaryforprotectivereasons
SoftAccessoriesandHosiery
Hair accessories (e.g. hair clips) should be individually poly bagged as this prevents
breakage
Scarves should not be individually poly bagged unless the product is made of delicate
fabrics(e.g.fauxfurproducts)
Tissue paper and plastic inserts must ONLY be used for products that will not retain
theirshapeandappearancewithoutprotection(e.g.hats&millinery)

July2012
MYERPtyLtd - 25 -

5.TRANSPORTATIONPACKINGSTANDARDS

5.1OUTERCARTONPACKINGMATERIALS
Outer Carton Packaging refers to the transportation package of an item. When a product is large
andbulkyandshippedinaninnerof1unit,theconsumerpackagingmayalsobethetransportation
packaging(forexampleTelevisions).
Ensure that all outer carton packaging is either taped or bound as to be able to be opened with a
standardboxcutter.Packaginghowevermustbeabletoholdtheproductweightcomfortably.
Thereistobeno:
Timberontheouterpackages
Plasticormetalbandsaroundpackages
Staplingorgluingoftheouterpackages
External Straping (only to be used where essential to add to stability of the carton or to
attachthecartontoapallet)
5.2OUTERCARTONBOARDGRADE
For fragile merchandise where damage through dropping and falling is more likely (eg ceramic
dinnerware) a 7 layered/ 3 core corrugated cardboard is the expected minimum standard. These
itemsshouldalsobeclearlymarkedasFragiletoidentifypotentialfordamage.
For Soft Goods, where damage to goods through dropping and falling is unlikely (eg: Cushions,
ThrowRugs)a5layered/2corecorrugatedcardboardistheexpectedminimumstandard.
Merchandise should be packed into outer cartons strong and durable enough to withstand typical
conditions of transport and handling. Cartons should be appropriate for conveyability within
automatedDistributionCentrefacilities.
5.3OUTERCARTONSIZE,WEIGHT&LABELLING
Use the appropriate size carton for the goods that are being packed to ensure a snug fit of goods
inside the carton. Overpacked cartons can cause damages to the items inside when palletized or
stacked underneath other cartons. Too much space left in the carton can contribute to stock
movingfreelycontributingtodamageoccurringintransit.
Cartonsshouldbesecurelysealedwithtape.Staplesorstrappingisnottobeusedasitcan
damageconveyorsystemsusedinautomateddistributionfacilities.
Where the inner carton is comprised of only one selling unit, the outer carton should be
eliminated(eg:Televisions)
Cartons should be packed evenly on both sides to ensure a balanced load of merchandise
and prevent the product moving unexpectedly during handling. This will also ensure the
cartoncanwithstandpalletstackingwithoutcomprisingthestructureofthecarton
All carton measurements should be designed for efficient, safe and stable packing or
handling
Cartonwidthandlengthshouldbeamultipleofthewidthandlengthofastandardpallet
Where handles are provided, include THIS WAY UP indicators to assist effective handling
oftheitem

July2012
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The conveyor system at Myer is designed to handle a range of merchandise cardboard cartons,
which will be received, inducted and sorted into various sortation lanes. The following is a brief
summaryoftheproductsthesystemisdesignedtohandle.
Productdimensionsandweightswillvarybetweenthefollowingparameters
Length Width Height Weight

Minimum 225mm 150mm 100mm 0.5kg
Average 400mm 300mm 250mm 13kg
Maximum *1200mm *550mm 550mm 23kg
NOTE:Restrictionsonthemaximumsystemconveyablecartonsareasoutlinedbelow
Length 505mm 700mm 1000mm 1200mm

Width 505mm 480mm 450mm 400mm
As the cartons are required to travel around the sorter, certain dimensions whencombined
togetherinhibittheproductivityofthesorterandcanstopitfromrunning.Theabovedimensions
show the maximum combinations of Length and Width that a carton can have without causing
disruption to the sorter. For example, a carton that has a maximum length of 1000mm and a
maximum width of 450mm will travel easily through the sorter. If the maximums were however
changedtoreflectLength1000mmandWidth505mm,itwouldcausedisruptionstothesorter.
To protect Myer Team Members from potential injury when lifting, wherever possible, cartons
should be kept below 12 kilograms. Where this is not possible (e.g. single units weighing 17+ kg,)
cartonsmustbemarkedwiththeappropriatesymbolstoindicateheavyandbulkyitems.Thiscan
reduce work place related injuries as team members can assess the risk of moving the load.
Requirementsinclude:
Gross weight information (product weight plus packaging weight) visible on the outer
productpackaging
Sizeandweighticonsshouldbeplacedonatleasttwoopposingsidesofthepackageandin
aclearpositionthatwillbevisiblewhentheitemisdeliveredorwhenitismerchandised.
At least one of the size and weight icons must be positioned within 10 cm of the gross
weightinformation
Sizeandweighticonlabelsmustnotbendoveredgesofpackages,mustnotbeplacedover
seams,closuresorsealingtapeandmustnotbeplacedoverbarcodesoruniqueidentifiers.

July2012
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Specificationsforsizeandweighticons
Weightclassification Text Symbol

Bulky
CAUTION:BULKY
CONSIDERTWOPERSONLIFTORMECHANICALAID
1735kgs
CAUTION:HEAVY
1735kgs
CONSIDERTWOPERSONLIFTORMECHANICALAID
3650kgs
WARNING:VERYHEAVY
3650kgs
TEAMLIFTORMECHANICALAIDADVISED
51+kgs
DANGER:EXTREMELYHEAVY
51+kgs
TEAMLIFTORMECHANICALAIDREQUIRED
Pleasenote:
Heavy products are individual items or group packaged items weighing 17kgs or
more
Bulky products are 0.13 cubic metres or greater in size, approximating
measurementsof0.5mx0.5mx0.5m
TheBulkyiconwillapplytoallitemsmeasuring0.13cubicmetresorgreaterinsize
andweighinglessthan17kgs.Whereproductsarebulkybutweigh17kgsormore,
theappropriateHeavyweighticonsshouldbeusedinplaceoftheBulkyicon
Withtheexceptionofcartons,whichcontainonlyasingleunit,deliveriesincartonsthatexceedthe
maximum limits will be rejected. To ensure carton handling is kept to a minimum, suppliers are
requested to ensure cartons are kept above the minimum as specified on the Myer Supplier
Website.

July2012
MYERPtyLtd - 28 -

5.4CARTONHANDLES
Wherehandlesareprovided,thepackagingdesignshouldmeetthefollowingrequirements:
Theremustbesufficientstrengthwithinthehandlestomovetheload
When packaging weight is divided among a team lift, no one person should lift more than
35kg
There must be a minimum 100mm separation between sets of handles so that there is
adequateshoulderroomforeachpersontotakeapositionaroundthepackageaspartofa
teamlift
Thedimensionsofthehandlesshouldallowforaminimumof100mmLx30mmHx40mm
Dforeachhandandshouldbeset412mmapartattheircentralpoint,withsufficientwidth
andformtoenableastrongandpainfreegrip
Handlesmustbeaccessiblewhenmerchandised(e.g.shouldallowforeasyaccessandclear
graspwhenplacedonshelving)
Thepackagingmustprovideforabalanced&stableloadwhenliftedfromthepointoflift
When lifted using the handles, the package should not rise more than 750mm above the
pointatwhichthehandleisheldsothatthelineofsightisnotblocked,andshouldnotfall
morethan800mmbelowthepointatwhichthehandleisheldsothatthepackagecanbe
carriedwithoutbeingdraggedontheground
Handles should be designed to carry a maximum weight of 140kg, for items above 140kg
handlesmaybeusedtoassistmanipulation,butmustnotbeusedtoattempttoliftanitem
Foritemsabove51kg,packagingmustallowformechanicalaidstobeused(e.g.palletjack
shouldfitunderpackagingorpackagingcomeswithattachedskid)
5.5CARTONPACKINGGUIDELINESANDTIPS
Toassistinminimisingcreasesingarmentswhenintransitpleaserefertothefollowingtips:
Toensureabalancedloadingofgarmentswithinacarton,laygarmentsendtoendinsmall
groups
Trousersmusthavecardboardspacesplacedatcentrefoldstominimisecreasing
Group folding softens the crease fold, especially for garments on the outside of the fold.
Thisisaveryeffectivetechniquefortrousersifusedinconjunctionwithacardboardspacer
Usecardboardtoseparatelayersonlyifcreasingand/orbruisingislikely

July2012
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5.6OUTERCARTONMARKINGANDDELIVERYLABELS
EachcartonistobeidentifiedwithavalidLogistics(SSCC)labelmeetingthecompliancestandards
asdetailedontheMyerSupplierWebsite.AllSSCClabelsmustincludethefollowinginformation:
OrderNumber
RDCandStoreDeliverydetails
UniqueSSCCnumbertoidentifythecontentsofthecarton
The Logistic (SSCC) Label must be affixed to the right of centre on the longest side of the
carton,withnolessthan19mmfromthebarcodetotheverticaledgeofthecarton,andno
lessthan32mmfromthebottomofthebarcodesymboltothenaturalbaseofthecarton.
Forhangingfashion,thelogisticslabel shouldbeaffixedasclose aspossibletothesideof
theupperrightshoulderofthebag
Ensure the carton accurately represents the items that are packed within the carton and
therearenodescriptionsonthecartonthatmisrepresentthecontentswithin.
Suppliers and their carriers are to ensure compliance at all times with the relevant
legislation, regulations and codes of practice relating to the marking, loading, unloading,
transportationandstorageofdefineddangerous/hazardousgoods
Myer Standards for marking and labelling outer cartons form part of the ECommerce Operational
ProcessesandStandards;theMyerSupplierChainTeamoverseesthis.
For further information relating to carton marking, ASNs and other E

Commercerequirementsreferto
ECommerceInformation>ECommerceOperationsProcessesandStandards

July2012
MYERPtyLtd - 30 -

5.7GARMENTBAGGENERALREQUIREMENTS
When transporting hanging merchandise i.e. received into RDCs and stores hanging, the
merchandisemustbesecurelycontainedinhangerbagsaccordingtothefollowingstandards.
Garmentbagsmustbe:
Transparenttoalloweasyrecognitionofproductsenclosedwithin.Pleasenotethatthisisa
departure from previous requirements where it was thought that opaque bags would
provide additional security. The productivity benefits of being able to easily identify stock
outweightheperceivedsecurityrisks
Notpackagedinexcessof7kg
Sturdyandrobustenoughtowithstandthenormalrigoursoftransportandhandling
Not impart odour, stain or cause any other adverse reaction with the garments contained
GarmentbagsmustbeBHTfree(asperpolybags)
Equipped with a number of air holes that allow escape of excess air. Holes must not be
rippedintothebag
Securelysealedatoneendsothatthebagmaybesealedattheotherendusingacabletie
ofmaximum4mmwidth
Sealed with no heavyduty cable ties, cable ties should be easy to remove not tied to full
tension(extremelydifficulttoremoveifnot).
No longer than 170cm and no wider than 70cm so that goods may be processed on slick
railswithoutdraggingorbeingcaught
Ofalengththatallowsgarmentstohangfreelyinsidethebagwiththebottomedgeofthe
garmentremainingabove,(nottouching),thebottomofthebag.Aminimumclearanceof
6cmto12cmisrequired
Of a length where garments are allowed to drape without the need for folding unless the
garmentlengthexceedsthegarmentbaglengthlimit.Longgarmentssuchasdresses,may
needtobegentlyfoldedupwardsandpegged/pinnedintopositiontopreventcrushingand
creasinginthebottomofgarmentbags

July2012
MYERPtyLtd - 31 -

5.8HOWTOSECURETHEGARMENTSINHANGINGBAGS

I
Thecabletiemaybeplacedthroughthediemouldholeinthecentreofthehangertohold
hangerssecurelytogether(Step1a).Alternatively, thecabletie maybe placedaround the
baseofhangernecks(Step1b).
Packgarmentsintogarmentbags(Step2).Nogreaterthan8unitsmustbepackedintoany
singlegarmentbag,andtotalcombinedweightmustnotexceed7kg.
Seal the top opening of garment bags by placing ladder lock cable ties at the base of the
hangerhookstakingcarenottodamagehangers(Step3).
During storage and transport, ensure garment bags are not over packed or crushed
togethercausingunnecessarygarmentcrushingandcreasing.
Bags must remain vertical and hanging at all times. Under no circumstances must bags be
laidflatordrapedoverafixture.
Ensure that the packed garment bags are kept in a cool, dry place. Bags must not be left
outdoorsorexposedtoadverseweatherconditions
5.9ADVERTISEDLINELABELS
Toassistwithspeedtofloorduringpeakpromotionalperiods,itisarequirementthatalladvertised
merchandisehasanAdvertisedLineLabeltoensureprioritisingofurgentstock.Thislabelshould
bepositionedontheoutercartonadjacenttotheSSCCLabel(nooverlap).
Forfurtherinformationrelatingtospecificlabelsizesandplacement
SupplyChainInformation>AdvertisedandStocktakeSalelabelRequirements.

Step 1a
The cable tie may be
placed through the die
mould hole in the
centre of the hanger

Step 1b
OR the cable tie may
be placed around the
base of hanger necks.
Step 2
Pack garments into
garment bags with
enough clearance that
garments do not
bunch in bottom of the
bag.
Step 3
Seal the top opening of
garment bags by using a
ladder lock cable, taking
care not to damage
hangers.

July2012
MYERPtyLtd - 32 -

5.10GENERALPACKAGINGANDHANDLING
Packaging should always seek to minimise handling, uphold product presentation standards for
merchandising, incorporate appropriate safety considerations for Myer Team Members and
consumers,andseektominimisewasteandassociatedimpactsontheenvironment.
Ensure your Team Members handling and packing the items have clean hands to prevent
damagetothemerchandiseduringthepackagingprocess.Ensuretheenvironmentwhere
themerchandiseisbeingpackagedisfreeofdustanddebris
Packedcartonsshouldbekeptinacooldryplace.Packagingshouldbesufficienttoprotect
merchandisefromhumidity,temperatureandinsects
Suppliershavearesponsibilitytoensurethatthegoodspackedintothecartonarechecked
thoroughlyandhavebeenpackedasperinstructionsontheorderreceivedfromtheMyer
Buying Office. Always ensure the Advanced Shipping Notice is accurate and reflects the
cartonscontentsbeforeshipment
For further information relating to carton marking, ASNs and other E

Commercerequirementsreferto
ECommerceInformation>ECommerceOperationsProcessesandStandards

July2012
MYERPtyLtd - 33 -

6.HANGING/FOLDINGSTANDARDS
6.1SELECTINGTHEAPPROPRIATEHANGER
Where merchandise is to be displayed in stores on Myer standard hangers, suppliers and buyers
mustusetheselectionchartsto:
Selectthemostsuitablehangerfromthestandardhangerrange
Specifywhethersizeclipsorsizediscsarerequired
Information about Myers standard hanger range is provided in the Myer Hanger Manual, which
canbedownloadedfromTICswebsite:
http://www.ticgroupasia.com/retailsupportdocuments.php
Should you require, TIC is available to assist with hanger selection or if you wish to order hangers
fromTIC.Alternately,pleasecontactyourMyerBuyeroremailFloor.Ready@Myer.com.au
6.2ACOMMITMENTTORECYCLINGHANGERS
Asasociallyresponsibleretailer,Myerrunsarecyclingprocessforstandardhangers,whichallows
themajorityofhangerstohaveareuselifespanof34cycles.
Thislevelofreuse:
Significantlyreducesthevolumeandcostofdisposalofsingleusehangers
Reduces the consumption of raw materials, energy and resources required during
manufactureofhangers,and
Ultimatelydeliversareductionincostperunit
Large hanger collection bins (called kboxes) are provided to Myer stores. When hangers are
removed from garments, these are placed into collection bins. When these bins are full, TIC
arrangesforbinstobecollectedonarostered/scheduledbasis.Replacementbinsareprovidedto
storesbasedonusage.Forstorequeriesregardingkboxsupplyorcollection,pleasecontactTICon
(+61)1800790110.
The efficiency of the hanger recycling process is significantly affected when nonstandard hangers
and branded hangers are mixed amongst the standard hangers. Eg: Additional transport, handling
anddisposalcostsareincurredforthenonstandardhangers.ItisthereforeMyerspreferencethat
suppliersusehangersfromMyersstandardhangerrange.

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6.3PURCHASEOFHANGERS
PurchaseofHangersfromTICGroup
PleaserefertotheMyerApparelSuppliersManualApprovedHangerRange.
http://www.ticgroupasia.com/retailsupportdocuments.php
OR
PurchaseofHangersfromanAlternateHangerSupplier
Suppliers who source their hangers from an alternate hanger supplier will not be able to take
advantageofMyershangerrecyclingprocess.Inthatcase,Myerwouldexpectthatsupplierstake
fullresponsibilityfortheongoingmanagementofhangers,whichwillinclude,butisnotlimitedto,
thefollowingactions:
Responsibility for costs associated with supplying, using, recycling and disposing of
branded/nonstandardhangers
Providingadditionalbranded/nonstandardhangerstostoresonrequestandatnocharge
Providebranded/nonstandardhangersprovidedtocustomerswiththeirpurchasethereby
avoidingcostsassociatedwithsortinganddisposal
6.4IMPORTDUTYPAIDONHANGERS
Please be aware that hangers are now duty free compared with the apparel duty rate of 10%.
Supplierscanavoidpayingappareldutyratesonhangersbylistingthecostofhangersasaseparate
entryonfactory/supplierinvoiceswiththefollowinginformation:
Codeanddescriptionofhanger(eg.TH45460mmTopshanger)
Quantityofhangersforthatparticularshipment
Unitcostperhanger,and
Totalcostofhangers
Example:Foranorderof3,000unitswherehangerscost30cdutyof$112.50wouldbesaved.

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6.5SHIPPINGGOH(GOODSONHANGERS)
Hangers within the standard range have plastic hooks, which are suitable for transport under
certainconditions(i.e.hangingonrailsandpackedinamannerthatrestrictsintransitmovement).
Plastic hooks are not suitable if using ropeandloop techniques for hanging stock. Hangers with
metalhooksarebettersuitedtothismodeoftransport,andareavailableinawideassortmentof
shapesandsizes.
IfpurchasinghangersfromTICpleaseconsultwiththeTICGroupifyouhaveanyqueriesregarding
merchandisebeingshippedonhangers.
TICGroupInternationalHeadOffice
214BlackshawsRoad,
AltonaNorth
VICTORIAAustralia3025
Phone:+61393933737
Fax:+61393933778
Email:admin@ticgroup.com.au
Ifpurchasinghangersfromanalternatesupplier,pleasespeaktoyourrespectiveMyerBuyeror
emailFloor.Ready@Myer.com.au
6.6GENERALPRESENTATIONDISCIPLINES
For consistency of presentation of goods within stores, suppliers are asked to adhere to the
followingguidelines:
DONOTusebrandedhangersformerchandiseofadifferentbrand(eg.donotuseBasque
hangersforRegatta)
Whenusing bottomshangers,DONOTuseadditionalpiecesoffoam,paperorcardinside
theclipjaws
Where size clips/discs are required, please ensure that the size code clip/disc match the
actualgarmentsize
Avoidusingamixofhangerswithandwithoutthesizeclips/discs

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6.7HANGINGANDFOLDINGSTANDARDS
Standardhangingandfoldingmethodsarelistedinthetablebelow.Refertothefollowing
diagramsforhowtohang,foldandpreparethemerchandiseforpacking.Ifthetableanddiagrams
donotprovideclearandoradequateinstructionspleasereferanyqueriestotherelevantMyer
buyer.
ProductType Code Description

Pants,JeansandShorts
Thoughimagesshowonly
longpants,theyarealsoa
suitablereferenceforshorts.
Shortsdonotrequirea
centrefold.
P1
P2
P3
P4
P5
Fronthungregularsizes
Fronthunglargersizes
Sidehungallsizes(Formaltrousersonly)
Foldeddenim/casualpants
Foldedchino
Tops(includingknitwear)
longsleevetops,theyare
alsoasuitablereferencefor
shortsleeveandsleeveless
tops.Alsosuitablefor
knitwear.
T1
T2
T3
Fronthungregularsizes
Fronthunglargersizes
Foldedvarioussizes
Dresses,skirtsandNighties
longskirts,theyarealsoa
suitablereferenceforshort
skirts.Shortskirtsdonot
requireacentrefold.
D1
D2
D3
D4
Fronthungskirtregularsizes
Fronthungskirtlargersizes
Fronthungdress/nightieregularsizes
Fronthungdress/nightielargersizes
Pleasenotehangersrepresentedinthedrawingsareindicative.RefertotheMyerApparel
SuppliersManualApprovedHangerRange.
P1Fronthungpantsregularsizes

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P2Fronthungpantslargersizes

P3Sidehungpantsallsizes(formaltrousersonly)

From front view,
hanger hook points to
left. Right hand hanger
clip abuts the trouser
fold at fly. Balance of
waistband sits out
beyond the left hand
hanger clip

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P4Foldedpantsdenim/casualpant
P5Foldedpantschino

Pleasenotewherepackingshortspleasefollowfoldingstandardsminusthelaststepfoldinhalf.
T1Fronthungtopsregularsizes
T2Fronthungtopslargersizes

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T3Foldedtopsvarioussizes
Folding dimensions tops various sizes

Width Height
T3a Mens All sizes 25cm 35cm
T3b
Womens Regular and
Petite 25cm 31cm
T3c Womens Larger/Woman 25cm 35cm
T3d Childrens 8-14 25cm 31cm
T3e Childrens 3-8 18cm 23cm
T3f Babies and Toddlers 18cm 18cm

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BathTowels
The Myer preferred method for folding towels prior to packing is detailed below. Please refer to the
diagram for instructions on how to fold and prepare the merchandise prior to shipment.
If you have any queries regarding this folding method, please contact the relevant Myer Buyer for
further clarification.

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BathSheet

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HandTowelFold

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FaceWasherFold

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6.8FOLDINGBOARDS
Foldingboardscanbeusedtoassistwithachievingtherequiredfoldingstandards.Attachedarethe
Myer design drawings for the relevant folding boards. Suppliers can produce folding boards to
thesedimensions.
Therearetwosizesoffoldingboardsthatcanassistwiththesixdifferentfoldingdimensionslisted
above. Each folding board has dotted lines to provide a guide for the height with which to fold
garmentsto.
FURTHERINFORMATION
This Merchandise Floor Ready Standards document encompasses requirements relating to
merchandisedeliveredtoMyerStoresandDistributionCenters.Itisintendedasareferencepoint
for ensuring merchandise is delivered in a consistent standard. Myer will work to continuously
improvethe standardsin thisdocumentasFloorReadyevolvesasaprocessand themerchandise
rangeisseasonallyupdated.
Ifyouhaveanyfurtherquestions,queriesorsuggestionsforfeedbackregardingtheinformationin
this document please contact your Myer Merchandise Category Buyer or
Floor.Ready@Myer.com.au

Merchandise Floor Ready Standards - Supplier Information

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Length Width Height Weight

Length 505mm 700mm 1000mm 1200mm

Weightclassification Text Symbol

For further information relating to carton marking, ASNs and other E

For further information relating to carton marking, ASNs and other E

ProductType Code Description

Folding dimensions tops various sizes

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