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OB TITLE: Su d Pha ma STARTING SALARY: £49,500 + a a, d d g
Su d Pha ma
STARTING SALARY: £49,500 + a a,
d g x
REPORTS TO: Ma ACCOUNTABLE TO: Ma ag g OB SUMMARY Trust Pharmacy is the trading name

Trust Pharmacy is the trading name for Hospital Pharmacy Services (Nottingham) Ltd and is a wholly owned subsidiary of Nottingham University Hospitals NHS Trust. Trust Pharmacy operates to provide exceptional, accessible and innovative healthcare and pharmaceutical services for our patients, staff and the local community.

As the Superintendent Pharmacist, you will be responsible the provision of exceptional professional pharmacy services. The focus of your role will be to (1) act as Responsible Pharmacist, (2) lead and develop standards of excellence in professional services, and (3) support the development of the business.

The post holder will be accountable for professional standards at the City Hospital Campus and the Queens Medical Centre Campus Trust Pharmacy dispensary. To meet changing demands, you may on occasions be required to work flexibly across the two dispensaries.

Although predominantly working daytime weekday shifts, there is a requirement to participate in rostered shift working including evening, weekend and bank holiday arrangements in line with the needs of the business. You will also be required to provide telephone advice to the Responsible Pharmacists outside of routine working hours.


Trust Pharmacy has a set of values and behaviours to improve the experience for our patients and our staff. This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement as detailed in the table below.

Th ugh ful Pa Ca


u u Im v m

Ca g a d h l ful

A u a l a d l a l


P l , respect individuals, thoughtful, welcoming


Reliable and happy to be m a u d

A a v of the contribution of others

H l ful, kind, supportive, don’t wait to be asked

Effective and supportive am-w k g

L g, informing, communicating


Saf a d v g la

B u f m & u


Cl a hands and hospital so patients are safe


S m l fy , to find more time to care

P f al, ensure patients feel safe

Eliminate wa , investing for patients

H , will speak up if needed to stay safe

Making u f v y u d we spend


ally x ll


va f a

Best outcomes through v d -l d clinical care


Empowerment to act on a f d a k

Improvement led by a h and v d

C m a a , g l , see whole person

T a h g the next generation

Valu a m to minimise waiting




To act as Responsible Pharmacist by;

Acting as a positive role model, participating in the delivery of clinical screening, accuracy checking, patient counselling and advisory services

Supervising the sale and supply of medicines

Clinically screening prescriptions to ensure safe, optimal and cost effective use of medicines

Supporting initiatives to reduce waiting times and improve patient experience

Maintaining competence to perform these duties at both Trust Pharmacy dispensaries and ensuring high professional standards at all times


To lead and develop standards of excellence in professional services by;

Taking overall responsibility for setting out the standards and policies for the provision of professional pharmacy services

Being accountable for ensuring that all legal and professional requirements are adhered to

Analysing and responding to internal and external resources, including professional inspections, to identify and implement statutory, regulatory and best practice service developments

Actively seeking and analysing feedback from service users to identify and implement service improvements

Monitoring, sharing and responding to key performance indicators

Identifying and managing risks to patients, the public and our staff; maintaining the local risk register, and; strengthening safety and assurances within the dispensing process

Prepare and present appropriate documentation to support communication and management, presenting progress and highlighting issues for escalation at appropriate forums, including the Board of Directors meetings

Ensuring the Responsible Pharmacists are supported to fulfil their legal and professional requirements, with appropriate systems in place to deal with concerns, including the provision of advice outside of routine working hours

3. To develop the business

Seek out opportunities to increase business turnover and net profit though innovative and opportunistic ventures, including income generating extended professional services

Supporting the development and delivery of an appropriate training plan for the business

Improving the storage, preparation, dispensing and sale or supply of medicines within the business, striving for exceptional standards of service

4. To undertake any other duties that may reasonably be required.


In addition to the key job responsibilities detailed in this job description all Trust Pharmacy employees are expected to comply with the general duties detailed below:

1. Infection Control

To maintain a clean, safe environment, ensuring adherence to Trust Pharmacy standards of cleanliness, hygiene and infection control.

2. Safeguarding children, young people and vulnerable adults

Trust Pharmacy is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are therefore expected to behave in such a way that supports this commitment.

3. Information Governance

All staff have an individual responsibility for creating accurate records of their work and for making entries into and managing all records effectively in line with company policy, in order to meet legal, regulatory and accountability requirements.

4. Health and Safety

To take reasonable care to prevent injury to themselves or others who may be affected by their acts or omissions.

To co-operate fully in discharging local policies and procedures with regard to health and safety matters.

To immediately report to their manager any shortcomings in health and safety procedures and practice.

To report any accidents or dangerous incidents to their immediate manager and safety representative as early as possible and submit a completed accident/incident form.

To use protective clothing and equipment where provided.

Whilst the aim of Trust Pharmacy is to promote a co-operative and constructive view of health and safety concerns in the organisation, all staff must be aware that a wilful or irresponsible disregard for safety matters may give rise to disciplinary proceedings.

5. Governance

To actively participate in governance activities to ensure that the highest standards of care and business conduct are achieved.

6. General Policies Procedures and Practices

To comply with all local policies, procedures and practices and to be responsible for keeping up to date with any changes to these.



Physical Effort

During a shift the post holder will frequently be required to exert light physical effort and may sit for long periods of time using IT equipment or meeting staff.

When in the dispensaries standing for long periods of time may occur.

There may be occasions where the post holder is expected to exert moderate physical effort (e.g. pushing trolleys between pharmacy areas).

Lifting, bending and stretching will be required frequently on a daily basis.

There will be face to face contact with patients in this role which occasionally may be stressful and difficult and lead to exposure to verbal aggression.

Antibiotics and cytotoxic drugs may occasionally be handled, but only using appropriate precautions.


Mental Effort

During a shift the post holder may experience unpredictable workload with some extremely busy periods with lots of background noise/distractions. Constant concentration is required for accurate work.


This job description should be regarded as a guide to the duties required and is not definitive or restrictive in any way. The duties of the post may be varied from time to time in response to changing circumstances. This job description does not form part of the contract of employment.