KIM ANN

#8F, Street Betong, Sangkat Prek Bra,

Khan Mean Chey, Phnom Penh, Cambodia
Contact Tel: 011 604 100, 010 732 818
Email: kimann168@gmail.com
Agust 14
th
, 2014
Cootel
Building No,B3 and No.C3-1,Street
169,Sangkat Veal Vong, Khan 7
Makar,Phnom Pen, Cambodia
Email: sotpharin@kh.cootel.com
Dear Sir/Madam,
Your posting for Fiber Optical Network caught my attention as it seems an ideal match for my
experience, talents, and interests. As a capable Fiber Optical Network with a solid technical
background and a proven record in building and troubleshooting computer systems and networks, I
believe I offer a set of skills that would benefit your Company. With extensive knowledge and strong
analytical skills complemented by excellent interpersonal skills and a commitment to customer
satisfaction, I would like to explore the possibility of putting my talents to work for you.
An eager learner, I pride myself on my ability to successfully take on new challenges and develop every
expanding areas of expertise. In addition, with outstanding problem-solving skills combined with the
ability to develop an easy rapport with users, I am someone who can effectively diagnose and resolve
all types of computer problems, whether related to software, hardware, servers or individual
workstations. Calm and easygoing, I am effective in meeting goals even when faced with difficult
circumstances.
Among my strengths, I am disciplined and hardworking with a demonstrated ability to balance the
competing demands of multiple projects. Passionate about providing service excellence, I have
established a long-standing reputation as an effective and valuable employee. With a record of success
behind me, I am confident that I will be an asset to you as well.
I would be pleased to have the opportunity to discuss future employment and look forward to speaking
with you. Feel free to contact me at the address and phone number listed above.
Thank you for your consideration.
Sincerely,
KIM ANN
CURRICULUM VITAE
KIM ANN
#8F, Street Betong, Sangkat Prek Bra,
Khan Mean Chey, Phnom Penh, Cambodia
Contact Tel: 011 604 100, 010 732 818
Email: kimann168@gmail.com
Position:

Fiber Optical Network
Date Of Birth: July 14 1982
Sex: Male
Place Of Birth: Kampong Cham Province
Marital Status: Married
Nationality:
EDUCATION
Cambodian
2001-200 B.SC. NORTON UNIVERSITY, Cambodia,
Major: Computer Science.
2002-2006 B.SC,. Royal University Of Agriculture, Cambodia
Major: Animal Science
1998-2001 NOROMDOM RANARITH KUNTHEAKBOPHA High School
1995-1998
TRAINING COURSE
HUN SEN KOR Secondary School
June 2005-Oct 2005 Have Studied English at NEW WORLD INSTITUTE, Level 11
2003-2004 Windows 2003 Server at Computer Network Institute
May 2003-March 2004 Proficiency in English-Intermediate at THAMES, Cambodia
2001-2002 Computer Repair and Network at Institute of Human Resource
Development
March 2002 Introduction to the Internet, Telstra BigPon, Cambodia
May-July 2002 Microsoft Excel Certification, Institute of Human Resources
Development
May-August 2001 Microsoft Word Certification, SEFON / IAD, Cambodia
WORK EXPERIENCE
2007 Present IT Technical Manager at Cambodian Broadban Technologies
Duties:
- IT Engineer/Technical
O PPPoE and Hotspot Configuration
o Mail Server and DNS
o Mikrotik Router Configuration (Share bandwidth, Bandwidth
Control load Balance, VPNetc
o EN_GEPON_BBS 1000 + ONU (modem) configure and
Router and Switch
o Edge Core switch VLAN Printer Server, Router and Switch
o Updating and Monitoring IT user Account
o Maintenance & Management of the critical Windows based
o Server Environment Maintaining up to date Antivirus levels
on all Machine Company wide
o Managing and monitoring of backups in multiple locations
o Providing maintenance support and break-fix solutions
Follow Documented processes i.e. implementing change
control procedures.
o Liaising & meeting with external suppliers of IT services.
o Producing reports for CTO
o Troubleshooting technical problems and implementing
solutions
o The update and maintenance of the IT service desk authorised
users database.
o Supported and maintained servers and backups
o Recording and actioning faults as reported on: PCs, servers,
laptops and mobile.
o Document and maintain Help Desk policies and procedures.
o Purchasing of IT Equipment and software in line within
agreed budgets. Responsible for the fast and accurate
troubleshooting of reported faults.
o Utilised problem solving and troubleshooting abilities to
resolve any major issues
o Providing technical support via helpdesk systems for a wide
range of internal and external applications
o Ensure all alarms in Transmission elements proper and timely
dispatch
o Firewalls, Script and Virus, Spam protection in Mikrotik
Router,
o Network Monitoring (Nagios, Cacti, Netwacth, smookping)
o Window 2003 Mrtg, Runcom NMS Server, Cacti, Nagios,
Dude Server FTTH (Fiber To The Home)
o Installing Internet connection and configuring computer
hardware operating systems and applications
o Provide strategic leadership to improve the company Train the
in-house application to end-user Prepare schedule for
technical support Configuration Video Camera Wimax
Operator
- Maintenance Servers for Customer:
- Paradise Hotel and Club - RGB Company Co., Ltd.
- Mekong Club
- Training Mikrotik Router:
- GOODHILL ENTERPRISE (CAMBODIA) LTD.
- Responsibilities:
- Install and Configure Mikrotik Router, Fedora 4
- Training Mikrotik Router
- User manager, PPPoE, HotSpot, VPN Server, Firewalls
- Mrtg, Web Proxy, FTP Server
- Backup
2006-2008 Part-time Teacher of Computer at Western University
(Kampong Cham)
Duties: Computer Network Basic Windows 2003 Server
20006-2007 Teacher of Computer Part-time at Asian International School as:
Computer Network, Computer Repairing Ms. Office, Adobe
PhotoShops, PowerPoint, Email, and Internet
Duties: Make Lesson plans and Prepared examination
Oct 2005-Dec 2006 IT Officer at Cambo Michigan Co., Ltd (Garment)
Duies:
- Windows Server 2003
- Domain, Email, Computer Network
- Monitoring and maintaining computer systems and networks
- Troubleshooting system and network problems
- Manage purchasing of new equipment and inventory
- Install, test, upgrade and maintain systems software and hardware
Nov 2001-Aug 2002 Part-time Teacher of Computer, Ms Word, Excel and Access and
PowerPoint at SOPHEAK MONGKOL PRIVATE SCHOOL
Duties: Taught a Computer class in the evening, Made lesson plans
and Prepared examination and Daily record
Jan 2002-Mar 2004 Taught the group of children, adults and poor families, Phnom Penh
(Emmanuel Baptist Church, Phnom Penh, Cambodia)
OTHER INFORMATION
Computer Computer Networking, OS Mikrotik, Basic Linux, Windows 2003
Server, Microsoft Office, Adobe Photoshop, Computer Repairing,
Computer Basic
LANGUAGES
Khmer Native Language.
English Good comprehension, speaking and writing skills.
INTERESTS
Environmental issues, reading, scientific show, traveling
REFERENCE
Available upon request,
M Mr. Taing Tomeng, Network Engineer at ONLINE,
Cambodia
Tel: (855) 16 555 336