Which of the following best describes VoIP telephony?

Telephony using technology such as IP phones

Telephony using cordless handsets

Telephony using a switchboard

Telephony using PSTN networks


Which of the following is the best description of HD Voice?

Another name for Polycom wideband audio technology

Another name for wideband audio

Another name for IP telephony

Another name for narrowband audio

Which of the following best describes wideband audio?

The lifelike sound you hear on a Siren 22 device

The tinny sound you hear on an analog phone call

The sound on an audio conferencing call

The lowest quality you can hear on a telephony device


Which of the following best describes narrowband audio?

The sound on an audio conferencing call

The lifelike sound you hear on a Siren 22 device

The tinny sound you hear on an analog phone call

The audio on a point to point call

Which of the following is a series of desktop devices designed exclusively to
improve the Microsoft Lync experience?

VVX Business Media phone

USB speakerphone

SoundPoint IP series

Microsoft Lync optimized desktop device

Your customer has already invested in VVX handsets and is now looking for
something from the same series that can replace their old lobby phones. Which of
the following would you recommend?

VVX 600

VVX 500

VVX 300

VVX 400

Your customer has retained their IP PABX but is also using Microsoft Lync. Which
of the following could they use as their reception phone and not lose the
functionality of either solution?

Only VVX 400, 500 or 600

Only VVX 500 or 600

Any VVX model except VVX 1500

Any VVX model

Your customer has retained their IP PABX but is also using Microsoft Lync. Which
of the following could they use as their reception phone with expansion modules
attached and not lose the functionality of either solution?

SoundPoint IP 550

SoundPoint IP 321

SoundPoint IP 650

SoundPoint IP 450

Your customer has a need for a conference phone and would like it to be analog.
They do however need it to be wireless to keep the table clear. Which one of the
following would you recommend?

SoundStation2

SoundStation Duo

SoundStation VTX 1000

SoundStation2W


Which of the following is an extremely recognizable series of devices that provide
360 degree microphone pickup and connectivity to a variety of environments?

Conferencing phone

Microsoft Lync optimized conference device

USB speakerphone

Installed audio solution

Your customer has a medium-sized conference room and their telephony platform
is currently digital with analog available. However, they are intending to move to IP
telephony within a year or two. Which conference phone would you recommend?

SoundStation2

SoundStation VTX 1000

SoundStation Duo

SoundStation IP 5000

Your customer has an IP PABX and is considering implementing Microsoft Lync. Their
immediate wish is to replace the manager phones and also provide video to the desk.
Which of the following will achieve this without needing to replace the phones if they move
to Lync

VVX 600

CX600

VVX 1500

CX500

Your customer uses Lync but also has a SIP PABX. Which of the following will
provide a device capable of video and audio conferencing on both of these?

CX5500

CX5100

CX8000

CX3000

Your customer uses Lync and is looking for a solution which provides the
functionality of Lync but with a front facing camera for video calls. Which of the
following would you recommend?

CX5100

CX8000

CX3000

CX5500

Your customer uses Lync as their PABX and is looking for a conference phone for
their small meeting room. Which of the following would you recommend so they
benefit from as many Lync capabilities as possible?

CX8000

SoundStation Duo

CX3000

SoundStation IP 5000

You are positioning SoundStructure to a customer who has an existing HDX
implementation that is moving into an auditorium and needs 10 microphones and
10 speakers. Which of the following most closely meets their requirements?

SoundStructure C-12

SoundStructure C-8

SoundStructure C-16

SoundStructure SR-12

Your customer has a SoundStructure C-series already implemented and it is
working really well, but they are finding it difficult to teach people how to use it to
make outgoing audio calls. Which of the following options best describes what you
can recommend to make this easier?

Only a SoundStructure Headset Adapter can help with this

A VoIP interface card

Another SoundStructure

SoundStructure Headset Adapter or Polycom Touch Control







Your customer has a medium-large conference room with no other audiovisual
installation. They just want audio conferencing but want ceiling microphones to
keep the tables clear. What should you recommend to best fit this brief?

Conference phone with ceiling microphones

None of these options can achieve the customer brief

Two conference phones joined together

SoundStructure with ceiling microphones
__________________________________________________________
Which of the following would you find in an organization using digital telephony?

Telephones using a PABX

Telephones using the SIP protocol

Telephones using Voice over IP

Telephones using PSTN networks

Which of the following best describes analog telephony?

Telephony based on the SIP protocol

Telephony using cordless handsets

Telephony using Voice over IP phones

Telephony using PSTN or POTS networks

What is Siren 22?

Polycom wideband audio technology

Another name for IP telephony

The sound on an audio conferencing call

Another name for narrowband audio

Which of the following best describes VoIP telephony?

Telephony using a switchboard

Telephony using cordless handsets

Telephony using PSTN networks

Telephony using technology such as IP phones
Which of the following is a versatile series of devices ideal for personal and
portable conferencing from anywhere?

SoundPoint IP series

VVX Business Media phone

Microsoft Lync optimized desktop device

USB speakerphone

Your customer has SoundPoint IP 500 phones on all desks but has decided to
replace their old lobby phones to align them with this. However, their one
requirement is that it must have HD Voice technology. Which of the following would
you position?

SoundPoint IP 321

SoundPoint IP 335

SoundPoint IP 500

SoundPoint IP 331

Which Polycom IP phone series contains models that are video-capable and able
to integrate into Microsoft Lync and Microsoft Exchange?

USB speakerphone

Microsoft Lync optimized desktop device

VVX Business Media phone

SoundPoint IP series

Your customer has retained their IP PABX but is also using Microsoft Lync. Which
of the following could they use as their reception phone and not lose the
functionality of either solution?

Any VVX model except VVX 1500

Only VVX 400, 500 or 600

Only VVX 500 or 600

Any VVX mode++++++++

Which of the following is a way of integrating several audio sources and outputs in
a large or high profile room?

Installed audio solution

Conferencing phone

Microsoft Lync optimized conference device

USB speakerphone

Your customer has a medium-sized conference room and their telephony platform
is currently IP but they are looking at implementing Microsoft Lync soon. Which
conference phone will provide for their immediate requirements and support Lync
in the future?

SoundStation IP 7000

SoundStation Duo

CX3000

SoundStation IP 6000

Which of the following provides the functionality of Microsoft Lync and is also
designed for conference rooms?

USB speakerphone

Conferencing phone

Installed audio solution

Microsoft Lync optimized conference device

Your customer has a very large conference room and one conference phone will
not cover the entire range. Which IP conference phone can be daisy-chained so
there will be a handset at each end of the table?

SoundStation Duo

SoundStation IP 6000

SoundStation IP 5000

SoundStation IP 7000

Your customer uses Lync as their PABX and is looking for a conference phone for
their small meeting room. Which of the following would you recommend so they
benefit from as many Lync capabilities as possible?

SoundStation Duo

CX8000

SoundStation IP 5000

CX3000

Your customer uses Lync and is looking for a solution which provides the
functionality of Lync but with a front facing camera for video calls. Which of the
following would you recommend?

CX8000

CX5100

CX3000

CX5500

Your customer would like to provide Microsoft Lync handsets within the business
but wants to make sure they all have color screens. Which of the below are NOT
suitable?

CX300

CX500

All CX handsets have color screens

CX600

Your customer has an IP PABX and is considering implementing Microsoft Lync.
Their immediate wish is to replace the manager phones and also provide video to
the desk. Which of the following will achieve this without needing to replace the
phones if they move to Lync?

CX600

VVX 1500

VVX 600

CX500

Your customer has set up video conferencing in a presentation room which already
has an existing audiovisual installation. They are having trouble making everything
work together due to problems with echo, and would like a solution to allow them to
use the same speakers for everything. What should you recommend to best fit this
brief?

SoundStructure SR-series

SoundStructure C-series

Replace their existing audiovisual installation

Polycom Touch Control

Your customer has a medium-large conference room (approx. 10m / 33ft long) with
no other audiovisual installation. They just want audio conferencing. What should
you position to best fit this brief?

A conference phone with a SoundStructure

SoundStructure C-series

Two conference phones daisy-chained

SoundStructure SR-series

Your customer has a RealPresence Group system which they have moved into
their auditorium. The audio system which was originally installed cannot provide
the audio levels needed and they cannot enhance this with the solution they are
currently using. What can you recommend to help them?

A new amplifier

SoundStructure SR-series

SoundStructure C-series

More speakers to their auditorium

Your customer has a medium-large conference room with no other audiovisual
installation. They just want audio conferencing but want ceiling microphones to
keep the tables clear. What should you recommend to best fit this brief?

Conference phone with ceiling microphones

None of these options can achieve the customer brief

Two conference phones joined together

SoundStructure with ceiling microphones++++++++++++++


Which of the following would you find in an organization using digital telephony?

Telephones using the SIP protocol

Telephones using a PABX

Telephones using Voice over IP

Telephones using PSTN networks

Which of the following best describes wideband audio?

The sound on an audio conferencing call

The lifelike sound you hear on a Siren 22 device

The tinny sound you hear on an analog phone call

The lowest quality you can hear on a telephony device

What is Siren 22?

Polycom wideband audio technology

The sound on an audio conferencing call

Another name for narrowband audio

Another name for IP telephony

Which of the following best describes narrowband audio?

The tinny sound you hear on an analog phone call

The lifelike sound you hear on a Siren 22 device

The sound on an audio conferencing call

The audio on a point to point call

Which of the following is a series of desktop devices designed exclusively to
improve the Microsoft Lync experience?

USB speakerphone

SoundPoint IP series

VVX Business Media phone

Microsoft Lync optimized desktop device

Which Polycom IP phone series contains models that are video-capable and able
to integrate into Microsoft Lync and Microsoft Exchange?

VVX Business Media phone

USB speakerphone

Microsoft Lync optimized desktop device

SoundPoint IP series

Which of the following is an audio-only phone series offering broad interoperability
with IP telephony platforms and some models that are able to integrate with
Microsoft Lync?

Microsoft Lync optimized desktop device

USB speakerphone

VVX 500 and 600

SoundPoint IP series

Your customer has SoundPoint IP 500 phones on all desks but has decided to
replace their old lobby phones to align them with this. However, their one
requirement is that it must have HD Voice technology. Which of the following would
you position?

SoundPoint IP 500

SoundPoint IP 331

SoundPoint IP 321

SoundPoint IP 335

Your customer has a very large conference room with an existing audiovisual
implementation that they would like to consider in their decision. They have asked
you for a conference phone - what should you recommend?

USB speakerphone

An installed audio solution

A single conference phone as requested

Multiple conference phones

Which of the following is an extremely recognizable series of devices that provide
360 degree microphone pickup and connectivity to a variety of environments?

Installed audio solution

USB speakerphone

Microsoft Lync optimized conference device

Conferencing phone