NicaraguaDataCollectionFile Employees English

Introduction
Version 07.00
Mercer Benchmark Database
Survey: TRS - Total Remuneration Survey
Welcome to the data collection spreadsheet for TRS - Total Remuneration Survey.
Below you will find the steps to follow in each Tab of this spreadsheet.
omplete the contact information in the event we have !uestions about your submission.
The name of your or"ani#ation and e-mail address are re!uired fields.
$ote% ompensation data you report should be current as of May&'()'
We have provided a list of all positions for your convenience. *t is sorted by position code. +ou may search this tab to locate positions
,nter your internal structure. Report your levels and internal "rades.
We have up"raded our data collection tool to include features in ,-cel that will make the data submission process easier. Data submission
tips have been created to help you reduce the time you spend on submittin" data and to help us ensure the data you receive is the hi"hest
!uality possible. .or detailed information please visit our instructions manual availableon *Mercer.com/ in your user pa"e/ or email our client
support team% SurveySupport.012mercer.com
Contact Data
Company Data
,nter information re"ardin" your or"ani#ation3s location/ core business/ and si#e for each individual entity 4i.e./ corporate/ subsidiary/ "roup/
or division5 for which you are submittin" data. 6lease be sure to enter the correspondin" entity code for each incumbent on Tab 6osition
Data - *ncumbent 6osition *nformation. 0ist only the entities for which you are submittin" incumbent data. ,nter the company&subsidiary
name4s5 as you would like it to appear on the participant list. Do not enter locations as separate entities.
Position Data
Review the 7ob descriptions of the positions included in the survey in the 8ob atalo"ue to determine which survey positions you will match.
,nter the re!uested position and incumbent information for each of your position matches. Do not match incumbents to more than one
survey position. ,nter one incumbent per row.
Jo Catalo!ue
Internal Structure
Rem Inte!ration
Report information re"ardin" the items that comprise "uaranteed cash which will be the base 4applicable salary5 for the calculation of some
of the concepts reported on Tab 6osition Data.
"eedac#
Mercer values your input re"ardin" our compensation surveys and data collection tools. *n order to make this survey as easy to complete as
possible/ please complete the .eedback sheet contained in this workbook.
$or#%orce Composition and Retention &etrics Data
6rovide data to Mercer3s Workforce and Retention Metrics initiative. With these data/ we will be able to provide you analysis concernin"
"eneral productivity level/ workforce composition by career level and by function/ turnover rate by career level and by function. 1nswers
should reflect the reportin" period of '()).
$or#in! S'eet
This sheet is for client3s "eneral use.
(ttention - Important:
(lternatively) you may continue to email your sumission to t'e %ollo*in! e-mail:
Con%identiality Policy
*n order to improve !uality in the survey process/ Mercer created a tool to automate the data submission and review. *t will help the consultant in
identifyin" problems in the submitted data and will save time in the survey process. The spreadsheet is protected to keep the current format/ which will be
necessary for the automatic review by the Mercer system.
*f your company has previously participated in this survey/ the data collection files must be pre-populated. 9therwise/ please advise the
sender immediately.
This email may contain confidential information and&or attachments. *f you are not the intended recipient/ any unauthori#ed copyin"/
disclosure or distribution of the material in this e-mail is strictly forbidden. 6lease advise the sender immediately and delete this email and
any copies of it.
+pon completion o% t'e ,uestionnaire) please save a copy %or your records. (s a *ay to continually improve t'e data sumission
process) &ercer is o%%erin! t'e aility to upload your ,uestionnaire. T'e ,uestionnaire *ill e uploaded directly to &ercer via a
secure internet connection. -ou can access t'e upload site y clic#in! 'ere:
'ttps:..'csurveys.imercer.com./(0R
Surveys./(1mercer.com
I% you are sumittin! multiple ,uestionnaires) please send eac' one separately.
(%ter sumittin! your data electronically to &ercer) an e-mail noti%ication *ill e sent to your e-mail address con%irmin! receipt o%
your sumission.
I% you do not receive an e-mail noti%ication %rom &ercer) or you 'ave any ,uestions) please contact your &ercer
consultant.
Mercer ensures all data collected in this !uestionnaire is kept confidential. The data will be incorporated into the Mercer database and used to "enerate
statistics and analysis for several reports/ includin" customi#ed surveys. Mercer will maintain a hi"h level of security and "uarantees the confidentiality of
the data submitted. The company name could appear in the list of participatin" companies in the reports.
2004 Mercer Benchmark Database Mercer Human Resource Consulting, Inc.
Contact Data
Data 2%%ective Date:
3.45.6056
Data Sumission Deadline: 3.53.6056
Complete t'e contact in%ormation elo*.
7r!ani8ation In%ormation 9 &ust e oli!atory %illed
:ountry% $icara"ua
:9r"ani#ation $ame%
ompany Social Reason
Stock ,-chan"e 4 ,".% $+S,/ $1SD1; 5% 4for 6ublicly Traded companies5
Ticker Symbol 4 ,".% MS. for Microsoft 5% 4for 6ublicly Traded companies5
Individual supplyin! in%ormation
$ame%
8ob Title%
6hone $umber%
:,-mail 1ddress%
:ontact location 4country5% < invalid e-mail address <
Individual supplyin! lon!-term incentive in%ormation:
$ame%
6hone $umber%
,-mail 1ddress%
Main ori"in of capital% - select - ountry% - select - Multinational
6arent $ame%
6arent 0ocation%
Jo 2valuation System &ercer IP2
*s your company a licensed user of the Mercer *6, system 4*nternational 6osition ,valuation5 = - select - +es
Si
*f the company uses *6,/ select%
*6, >ersion% - select - 4 *f the company uses *6,/ what3s the version in use= 4'.(/ ?.( or ?.)5 5
ompany Si#e% - select - 4 What3s the company si#e in use for the *6, evaluation= 5
Industry Types
Select the Sector%
- eli7a -
Minimum Wage per Region (only Mexico)
Select the Minimum Wage Region: - elija -
2:patriate population
State t'e percenta!e o% your employee population %illed y:
2mployee !roup /ocals ;<=
2:ecutives
&ana!ement
Pro%essionals
7t'er
I% your or!ani8ation is a susidiary) !roup) or division) enter t'e ori!in o% capital) t'e name and location o% your parent
or!ani8ation.
2:patriates on
e:patriate ;'ome-
ased.international=
contracts ;<=
2:patriates on
localised.local>
pac#a!es ;<=
Contact Data
Mi-ed
Company Data
2nter in%ormation re!ardin! your or!ani8ation and si8e %or eac' individual Company.Susidiary %or *'ic' you are sumittin! remuneration data.
-7+R 7R?(@IA(TI7@ (CTIVITI2S
In%ormation y 2ntity . 0usiness +nit &(@+"(CT+R2D PR7D+CTS 7R?(@IA(TI7@
2ntity @ame . 0usiness +nit @et Revenue @et Revenue Type o% 7*ners'ip
,
n
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r
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n
"
)
'
?
@
A
B
C
D
E
)(
necessary.
*n case that your company has re"ional&"lobal employees based on the country please inform the net revenue of the re"ional&"lobal entity on a separate line.
*n addition/ if your company is reportin" incumbents in the FBusiness Gnit DirectorF position/ please also inform the net revenue of the business unit4s5 on a separate line.
Company .
Susidiary Code
Total B o%
employees
Type o%
7r!ani8ation
Product
Development
,nter a consecutive
number 4,-.)/'/?5
for each ompany &
Subsidiary
6lease inform the ,ntity $ame & Business
Gnit
$et Revenue/
1ssets/
Hross 6remiums or
9peratin"
,-penses&Bud"et
,-pressed in
Millions GSI -
0ast year
*ndicate fi-ed
personnel in payroll
includin" union
personnel by each
subsidiary or
or"ani#ation reported
orporate/
Subsidiary/
Hroup or
Division
6ublicly Traded/
6rivately Jeld/
$ot-for-6rofit/
8oint >enture or
State-9wned ,nterprise
B
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K

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Position Data
Position "ilter y "unction:
+our or"ani#ation3s position title
+se t'is column only
%or re!ional.!loal and
C0usiness +nit
DirectorC positions
+our internal code
that identifies each
employee 4if apply5
Mercer 0atin 1merica
6osition ode
accordin" to 7ob
catalo"ue 4Tab A5
Mercer 6osition Title accordin" to 7ob
catalo"ue 4Tab A5
Mercer Hlobal 6osition
ode accordin" to 7ob
catalo"ue 4Tab A5
*nform areer Stream
if different from typical
Mercer *nternational
6osition ,valuation
System. .ill this column in
if your company uses the
Mercer *6, system
internally.
1dmittance Date
in the
9r"ani#ation
4DD&MM&++++5
*nternal
level & Salary
"rade
0ase Salary
This is your internal 7ob
code that you use to
identify the 7ob within your
or"anisation & JR*S
system.
*f your or"anisation has an internal
levellin" system/ then this is the 7ob level
within the or"anisation structure e" this
could be the number of reportin"
positions below the head of the
or"anisation or could be a cate"ory such
as Lmana"erM & Me-ecutiveM.
This is an optional
additional field that you
may wish to use if there is
further data that you use
to uni!uely identify.
.unctional
area that the
position
belon"s to
)/( N 0ocal
)/A N Sub-Re"ional
'/( N Re"ional
'/A N Sub-Hlobal
?/( N Hlobal
( N 6arent Hlobal 0evel -
orporate&J; 0evel
) N Hlobal 0evel -
Division&Subsidiary
' N Re"ional 0evel
? N ountry 0evel
6lease *nform the
employeeOs
birthday.
4DD&MM&++++5
M - Male
. - .emale
$umber of
*ncumbents
Base Salary effective in
local currency in
?)&A&'()' 4Monthly
1mount5
?uaranteed Cas'?uaranteed Cas' ?uaranteed Cas'
$umber of 6ayments in a
+ear
4*ncludin" hristmas
Bonus5
Mandatory or Huaranteed
6rofit Sharin" paid to
employees
41nnual 1mount5
6ayment in cash when
employee "oes on
vacation
4number of D1+S5
6ayment in cash when
employee "oes on
vacation
41nnual 1mount5
Subsidy 4cash5 for
employee transportation.
4Monthly 1mount5
ompany subsidy 4cash5
for employee meal
4Monthly 1mount5
Huaranteed cash "ranted
to the employee
41nnual 1mount5
Jo Catalo!ue D,SR*6T*9$
P '((@-'()' Mercer 00. 1ll ri"hts reserved.
Career Stream "ilter:
Jo Code &+PCSD (rea Jo Title Jo Description 6nd /an!ua!e 2ducation 2:perience Career /evel
((600 650.46E.540 1uditin" 1GD*T*$H D*R,T9R .luent D years or more ). ,-ecutive
((400 650.46E.650 1uditin" SR. 1GD*T*$H M1$1H,R .luent C to )( years
((E00 650.46E.660 1uditin" 1GD*T*$H M1$1H,R .luent C to )( years '. Mana"er
((300 650.46E.640 1uditin" 1GD*T*$H SG6,R>*S9R .luent @ to C years
((F00 650.46E.4E0 1uditin" SR. *$T,R$10 1GD*T9R Semi .luent @ to C years @. Senior
((700 650.46E.430 1uditin" *$T,R$10 1GD*T9R Semi .luent ) to @ years A. ,-perienced
((G00 650.46E.4F0 1uditin" 8R. *$T,R$10 1GD*T9R Basic Qnowled"e $one B. ,ntry
C(600 E00.040.560 Sales .luent )( years or more ). ,-ecutive
C(660 E00.500.540 Sales .luent )( years or more ). ,-ecutive
C(400 E00.500.650 Sales .luent C to )( years
C(E00 E60.500.660 Sales .luent C to )( years '. Mana"er
C(300 E60.500.646 Sales .luent @ to C years
Career
Stream
Responsible for plannin" and leadin" auditin" activities/ supervisin" policies to avoid
irre"ularitiesR takin" preventive actions and ensurin" an ade!uate operation in all areas of the
company.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Responsible for ensurin" that all company areas operate in accordance with accountin"
procedures and under internal norms of control in order to avoid le"al violations and the
misuse of company resources. oordinates audits and reviews performed by the company3s
staff and&or e-ternal auditors.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for ensurin" that all company areas operate in accordance with accountin"
procedures and under internal norms of control in order to avoid le"al violations and the
misuse of company resources. oordinates audits and reviews performed by the company3s
staff and&or e-ternal auditors.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Responsible for conductin" complete intra-company audit pro7ects/ accordin" to pre-
established "uidelines or as re!uired by circumstances/ by or"ani#in" data-"atherin" and
analysis/ coordinatin" the activities of other auditors when needed/ and preparin" reports of
discrepancies vs. intra-company control standards.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the audit of all sectors of the company/ analy#in" ori"inal accountin" records
and entries posted/ aimin" to comply with internal norms and current le"islation. 6repares
reports on audits conducted/ pointin" out irre"ularities found and recommendin" the most
ade!uate solutions to mana"ement.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6erforms operational audit and&or financial audit. 6repares draft report on findin"s and
recommendations.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
1ssists in operational audit or financial audit. Jelps auditor when re!uired. Works under close
supervision.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
9MM,R*10 D*R,T9R
4MQT. 1$D S10,S5
0eads the Marketin" and Sales function of all ompany. Develops marketin" and sales
strate"y to increase market share and profitability. 9r"ani#es and controls implementation of
marketin" and sales tactics. Jandles ma7or sales and ne"otiationR appoints a"ents and
distributors and works with them. May also be responsible for developin" new business/ either
by introducin" new products or by enterin" new markets.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
9MM,R*10 D*R,T9R
4MQT. 1$D S10,S5 -
BGS*$,SS G$*T
0eads the Marketin" and Sales function of a Business Gnit3s. Develops marketin" and sales
strate"y to increase market share and profitability. 9r"ani#es and controls implementation of
marketin" and sales tactics. Jandles ma7or sales and ne"otiationR appoints a"ents and
distributors and works with them. May also be responsible for developin" new business/ either
by introducin" new products or by enterin" new markets.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
SR. 9MM,R*10
M1$1H,R 4MQT. 1$D
S10,S5
Responsible for the commerciali#ation of the companyOs products/ definin" market policies
and strate"ies to be implemented to achieve established ob7ectives. 1dministers the activities
of market development/ pricin" policy/ sales lo"istics/ sales plans and bud"ets. ,nsures that
bud"et "oals for sales volume and profitability are reached and that the company3s market
share is maintained or increased.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
9MM,R*10 M1$1H,R
4MQT. 1$D S10,S5
Responsible for the commerciali#ation of the companyOs products. 1dministers the pricin"
policy/ sales lo"istics/ sales plans and bud"ets. ,nsures that bud"et "oals for sales volume
and profitability are reached and that the company3s market share is maintained or increased.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
9MM,R*10
SG6,R>.&99RD.&S6,.
oordinates the commerciali#ation of the companyOs products. 1dministers the pricin" policy/
sales lo"istics/ sales plans and bud"ets. ,nsures that bud"et "oals for sales volume and
profitability are reached and that the company3s market share is maintained or increased.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Career
Stream
C(650 E00.E4F.540 Sales .luent D years or more ). ,-ecutive
C(450 E00.E4F.650 Sales .luent C to )( years
C(E50 E00.E4F.660 Sales .luent C to )( years '. Mana"er
C(350 E00.E4F.640 Sales .luent @ to C years
C(F50 E00.E4F.4E0 Sales .luent @ to C years @. Senior
C(750 E00.E4F.430 Sales Semi .luent ) to @ years A. ,-perienced
C(G50 E00.E4F.4F0 Sales Semi .luent $one B. ,ntry
CC400 E60.356.650 Sales .luent C to )( years
CCE00 E60.356.660 Sales .luent C to )( years '. Mana"er
CC300 E60.356.640 Sales .luent @ to C years
CCF00 E60.356.4E0 Sales .luent @ to C years @. Senior
CC700 E60.356.430 Sales Semi .luent ) to @ years A. ,-perienced
CCG00 E60.356.4F0 Sales Semi .luent $one B. ,ntry
CD400 E60.30E.650 Sales .luent C to )( years
BGS*$,SS
D,>,096M,$T
D*R,T9R
0eads Business Development team. Responsible for identifyin" new business opportunities
with the ob7ective of positionin" the company competitively in the market/ satisfyin" and
surpassin" the e-ternal clientOs e-pectations/ accordin" to the companyOs business plan.
onducts market studies and feasibility studies. ontacts Hovernment authorities and relevant
parties to seek possible business development.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
BGS*$,SS
D,>,096M,$T SR.
M1$1H,R
Responsible for identifyin" new business opportunities with the ob7ective of positionin" the
company competitively in the market/ satisfyin" and surpassin" the e-ternal clientOs
e-pectations/ accordin" to the companyOs business plan. onducts market studies and
feasibility studies. ontacts Hovernment authorities and relevant parties to seek possible
business development.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
BGS*$,SS
D,>,096M,$T
M1$1H,R
Responsible for identifyin" new business opportunities with the ob7ective of positionin" the
company competitively in the market/ satisfyin" and surpassin" the e-ternal clientOs
e-pectations/ accordin" to the companyOs business plan. onducts market studies and
feasibility studies.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
BGS*$,SS
D,>,096M,$T
99RD.&SG6,R>.
Responsible for coordinatin" and e-ecutin" activities involvin" the analysis of business
opportunities both in the domestic and forei"n markets/ aimin" at achievin" the financial and
marketin" "oals established by the company.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. BGS*$,SS
D,>,096M,$T 1$10+ST
Responsible for e-ecutin" activities involvin" the analysis of business opportunities both in the
domestic and forei"n markets/ aimin" at achievin" the financial and marketin" "oals
established by the company.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
BGS*$,SS
D,>,096M,$T 1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. BGS*$,SS
D,>,096M,$T 1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. S10,S TR1*$*$H
M1$1H,R
Responsible for mana"in" the activities of identification of necessities/ definition/ coordination
and pro"rammin" behavioral trainin" courses for the sales force/ aimin" at motivate and
increase the efficiency of the team.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
S10,S TR1*$*$H
M1$1H,R
Responsible for mana"in" the activities of identification of necessities/ definition/ coordination
and pro"rammin" behavioral trainin" courses for the sales force/ aimin" at motivate and
increase the efficiency of the team.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
S10,S TR1*$*$H
SG6,R>*S9R
Responsible for coordinatin" the Trainin" and Development activities for the Sales 1rea/
involvin" mana"ement development pro"rams/ potential and performance evaluation
systems/ administrative and commercial trainin" pro"rams/ with the ob7ective of capacitatin"
employees and partners.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. S10,S TR1*$*$H
1$10+ST
Responsible for preparin" pro"rams and surveys of the trainin" needs of employees and
partners of the ommercial area. 6repares didactic material and set up the necessary
resources for the trainin"s.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
S10,S TR1*$*$H
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. S10,S TR1*$*$H
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. 9MM,R*10
1DM*$*STR1T*9$ 1$D
601$$*$H M1$1H,R
Responsible for mana"in" administration and plannin" of sales and services contracts and
commercial lo"isticsR liaison center between sales and customers/ answers !ueries on both
stock and shipment of orders. Henerate reports and statistics on sales.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Career
Stream
CDE00 E60.30E.660 Sales .luent C to )( years '. Mana"er
CD300 E60.30E.640 Sales Semi .luent @ to C years
CDF00 E60.30E.4E0 Sales Semi .luent @ to C years @. Senior
CD700 E60.30E.430 Sales 9MM,R*10 1$10+ST Basic Qnowled"e ) to @ years A. ,-perienced
CDG00 E60.30E.4F0 Sales Basic Qnowled"e $one B. ,ntry
CDH00 E60.30E.E50 Sales Semi .luent Ji"h School ) to @ years ). Senior
CDE50 E60.30G.660 Sales .luent C to )( years '. Mana"er
CD350 E60.30G.640 Sales .luent @ to C years
CDF50 E60.30G.4E0 Sales .luent @ to C years @. Senior
CD750 E60.30G.430 Sales Semi .luent ) to @ years A. ,-perienced
CDG50 E60.30G.4F0 Sales Semi .luent $one B. ,ntry
CDH50 E60.30E.E60 Sales Semi .luent Ji"h School ) to @ years '. ,-perienced
CDH60 E60.30E.E40 Sales $ot $ecessary Ji"h School $one ?. ,ntry
C&600 E50.040.560 Marketin" M1RQ,T*$H D*R,T9R .luent )( years or more ). ,-ecutive
S10,S 1DM*$*STR1T*9$
M1$1H,R
Responsible for mana"in" administration of sales and services contracts and commercial
lo"isticsR liaison center between sales and customers/ answers !ueries on both stock and
shipment of orders. Henerate reports and statistics on sales.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
S10,S 1DM*$*STR1T*9$
99RD.&SG6,R>.
Responsible for the supervision of the administrative activities concernin" sales/ checks and
solves problems related to orders/ interactin" with the sales team. Deals with clients/ followin"
up on orders and supports the sales team providin" statistics and mana"erial reports.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. 9MM,R*10
1$10+ST
Responsible for the emission of statistical reports/ substitution of sales price tables/
determination of sales premiums and commissions/ as well as preparation of reports and
statements re"ardin" sales efficiency. 1nalyses product availability and product returns/
compensations and debtors/ ensurin" their constant updatin".
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. 9MM,R*10
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. S10,S
1DM*$*STR1T*>,
1SS*ST1$T
1ssists with the various sales administration activities/ includin" verifyin" consistency of
salespersonsS reports for later recovery of orders/ the blockin" and release of products for
sales/ etc.
@. 6ara-
6rofessional
S10,S 601$$*$H
M1$1H,R
Responsible for coordinatin"/ analy#in" and verifyin" product availability in the plant&factory/ in
accordance with orders placed by the sales force. .unctions as liaison between production
and sales and may intervene in production pro"rammin". *s responsible for consolidatin"
information and presentin" reports to senior mana"ement.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
S10,S 601$$*$H
99RD.&SG6,R>.
Responsible for coordinatin"/ analy#in" and verifyin" product availability in the plant&factory/ in
accordance with orders placed by the sales force. .unctions as liaison between production
and sales and may intervene in production pro"rammin". *s responsible for consolidatin"
information and presentin" reports to senior mana"ement.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. S10,S 601$$*$H
1$10+ST
Responsible for analy#in" and verifyin" product availability in the plant&factory/ in accordance
with orders placed by the sales force. .unctions as liaison between production and sales and
may intervene in production pro"rammin". *s responsible for consolidatin" information.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
S10,S 601$$*$H
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. S10,S 601$$*$H
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
S10,S 1DM*$*STR1T*>,
1SS*ST1$T
sales/ etc.
@. 6ara-
6rofessional
8R. S10,S
1DM*$*STR1T*>,
1SS*ST1$T
sales/ etc.
@. 6ara-
6rofessional
0eads the marketin" departmentR directs marketin" strate"y on product positionin"/ market
penetration and pricin". *s also responsible to establish the medium and lon" ran"e plannin"
process and the new business pro"rams.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
Career
Stream
C&400 E50.500.650 Marketin" .luent C to )( years
C&E00 E50.500.660 Marketin" M1RQ,T*$H M1$1H,R .luent C to )( years '. Mana"er
C&300 E50.500.640 Marketin" .luent @ to C years
C&450 E50.E7F.650 Marketin" .luent C to )( years
C&E50 E50.E7F.440 Marketin" .luent @ to C years ?. Specialist
C&350 E50.E7F.4E0 Marketin" .luent @ to C years @. Senior
C&360 E50.E7F.4E5 Marketin" .luent @ to C years @. Senior
C&F60 E50.E7F.430 Marketin" Semi .luent ) to @ years A. ,-perienced
C&F40 E50.500.4E0 Marketin" Semi .luent @ to C years @. Senior
C&740 E50.500.430 Marketin" M1RQ,T*$H 1$10+ST Basic Qnowled"e ) to @ years A. ,-perienced
SR. M1RQ,T*$H
M1$1H,R
Responsible for proposin"/ developin" and implementin" marketin" plans/ research on and
develop pricin" policy/ recommend sales channels. Responsible for product promotion/ work
with other business partners 4e. ". production/ sales/ research and development5 to deliver
business results.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for proposin"/ developin" and implementin" marketin" plans/ research on and
develop pricin" policy/ recommend sales channels. Responsible for product promotion/ work
with other business partners 4e. ". production/ sales/ research and development5 to deliver
business results.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
SG6,R>.&99RD.&S6,.
M1RQ,T*$H
oordinates the plannin" and definition of sales ob7ectives/ marketin" strate"y/ advertisin"
campai"ns/ profitability analysis/ market potential/ competition/ promotion and advertisin"/ and
other marketin" activities for a "roup of products/ aimin" at assurin" the profitability and
positionin" in the market. .ollows up and analyses market tendencies of the "roup products/
doin" surveys and proposin" the launch of new products.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
HR9G6
BR1$D&6R9DGT
M1$1H,R
Responsible for the plannin"/ coordination and definition of sales ob7ectives/ marketin"
strate"y/ advertisin" campai"ns/ profitability analysis/ market potential/ competition/ promotion
and advertisin"/ and other marketin" activities for a "roup of products/ aimin" at assurin" the
profitability and positionin" in the market. .ollows up and analyses market tendencies of the
"roup products/ doin" surveys and proposin" the launch of new products.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
SR. BR1$D&6R9DGT
M1$1H,R
and advertisin" and other marketin" activities for one or more products/ aimin" at assurin" the
profitability and positionin" in the market. .ollows up and analyses the market tendencies of
the products/ doin" surveys and proposin" the launch of new products.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
BR1$D&6R9DGT
M1$1H,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. BR1$D&6R9DGT
M1$1H,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
1SS*ST1$T
BR1$D&6R9DGT
M1$1H,R
Supports the 6roduct Mana"ers on the plannin"/ coordination and definition of sales
ob7ectives/ marketin" strate"y/ advertisin" campai"ns/ profitability analysis/ market potential/
competition/ promotion and advertisin" and other marketin" activities for one or more
products/ aimin" at assurin" the profitability and positionin" in the market.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. M1RQ,T*$H
1$10+ST
Responsible for supportin" the 6roduct Department in the development of actions that
contribute to the mana"ement of the market comple- 4product/ price/ promotion and
distribution5 in the respective business area. May coordinate/ help and participate in the
lo"istics involvin" the marketin" events carried out by the company.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
C&G40 E50.500.4F0 Marketin" Basic Qnowled"e $one B. ,ntry
C&4E0 E50.EF0.650 Marketin" .luent C to )( years
C&EE0 E50.EF0.660 Marketin" .luent C to )( years '. Mana"er
C&3E0 E50.EF0.640 Marketin" Semi .luent @ to C years
C&FE0 E50.EF0.4E0 Marketin" Semi .luent @ to C years @. Senior
C&7E0 E50.EF0.430 Marketin" Basic Qnowled"e ) to @ years A. ,-perienced
C&GE0 E50.EF0.4F0 Marketin" Basic Qnowled"e $one B. ,ntry
C&E30 E50.EFG.660 Marketin" .luent C to )( years '. Mana"er
C&330 E50.EFG.640 Marketin" Semi .luent @ to C years
C&EF0 E50.E36.660 Marketin" .luent C to )( years '. Mana"er
C&3F0 E50.E36.640 Marketin" .luent @ to C years
CPE00 E50.EEE.660 Marketin" 1D>,RT*S*$H M1$1H,R .luent C to )( years '. Mana"er
CP300 E50.EEE.640 Marketin" .luent @ to C years
CPF00 E50.EEE.4E0 Marketin" .luent @ to C years @. Senior
CP700 E50.EEE.430 Marketin" 1D>,RT*S*$H 1$10+ST .luent ) to @ years A. ,-perienced
8R. M1RQ,T*$H
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
M1RQ,T
R,S,1RJ&*$T,00*H,$
, M1$1H,R
Responsible for the activities related to market research and intelli"ence/ in order to support
and "uide the company in comparison to the market/ supplyin" information for the competitive
intelli"ence process. Responsible for the commercial ne"otiation with specific Market
Research companies.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
M1RQ,T R,S,1RJ
M1$1H,R
Responsible for the activities related to market research in order to support and "uide the
company in comparison to the market/ supplyin" information for the competitive intelli"ence
process. Responsible for the commercial ne"otiation with specific Market Research
companies.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
M1RQ,T R,S,1RJ
SG6,R>.&99RD.&S6,.
o-ordinates activities related to market research in order to support and "uide the company
in comparison to the market/ supplyin" information for the competitive intelli"ence process.
an also co-ordinate commercial ne"otiation with specific Market Research companies.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. M1RQ,T R,S,1RJ
1$10+ST
Responsible for the plannin"/ e-ecution and analysis of market research. *n char"e of the
structure and maintenance of the market information database/ aimin" at the support of the
commercial actions of the company.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
M1RQ,T R,S,1RJ
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. M1RQ,T R,S,1RJ
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
M1RQ,T*$H S,R>*,S
M1$1H,R
Responsible for supportin" the company3s commercial efforts/ coordinatin" 4either internally or
by hirin" speciali#ed companies5 activities such as the preparation of promotional material/
production of commercials/ and others/ in accordance to the marketin" strate"y defined for the
different products&brands.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
M1RQ,T*$H S,R>*,S
SG6,R>.&99RD.&S6,.
oordinates the e-ecution 4either internally or by hirin" speciali#ed companies5 of activities
such as the preparation of promotional material/ production of commercials/ and others/ in
accordance to the marketin" strate"y defined for the different products&brands.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
9$HR,SS K ,>,$TS
M1$1H,R
Responsible for mana"in" the company3s con"resses/ promotions and events area/
establishin" policies/ "uidelines and criteria for investments in the sector.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
9$HR,SS K ,>,$TS
SG6,R>.&99RD.
oordinates the activities of the company3s con"resses/ promotions and events area/ followin"
established policies/ "uidelines and criteria for investments in the sector.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the activities of production and disclosure of the company3s commercial
campai"ns for customers/ based on the policy established by the Marketin" direction.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
1D>,RT*S*$H
SG6,R>.&99RD.&S6,.
Responsible for the activities of production and disclosure of the company3s commercial
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. 1D>,RT*S*$H
1$10+ST
Responsible to support the production and disclosure of the company3s commercial
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
CPG00 E50.EEE.4F0 Marketin" .luent $one B. ,ntry
CS600 E40.040.560 ontact enter .luent )( years or more ). ,-ecutive
CS400 E40.3FE.655 ontact enter .luent C to )( years
CSE00 E40.3FE.665 ontact enter .luent C to )( years '. Mana"er
CS300 E40.3FE.645 ontact enter .luent @ to C years
CSF50 E40.3FE.4E5 ontact enter Semi .luent @ to C years @. Senior
CS750 E40.3FE.435 ontact enter Semi .luent ) to @ years A. ,-perienced
CSG50 E40.3FE.4F5 ontact enter $one B. ,ntry
CSE40 E40.346.660 ontact enter Semi .luent C to )( years '. Mana"er
CS340 E40.346.6E0 ontact enter Semi .luent >ocational @ to C years
CSF40 E40.346.4E0 ontact enter Semi .luent @ to C years @. Senior
CS740 E40.346.430 ontact enter Semi .luent ) to @ years A. ,-perienced
CSG40 E40.346.4F0 ontact enter $one B. ,ntry
CSH40 E40.346.E50 ontact enter Semi .luent Ji"h School ) to @ years ). Senior
CSH43 E40.346.E60 ontact enter Semi .luent Ji"h School ) to @ years '. ,-perienced
8R. 1D>,RT*S*$H
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
GST9M,R S,R>*,
D*R,T9R
0ead ustomer Service function. Responsible for settin" up policies and procedures in the
provision of support to clients consistent with contractual obli"ations. May also be responsible
for developin" and overseein" the implementation of support strate"ies as business revenue
stream. *nte"rates the operations of all elements of technical and non-technical/ field and
service centre support operations.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
GST9M,R S,R>*,
M1$1H,R SR.
Responsible for providin" after-sales non-technical support to meet user re!uirements
accordin" to terms of contracts. 0eads a team of customer service officers. The role will
incorporate strate"ic and policy development aspects that will have medium term
conse!uences on the operation of the function and perhaps impact elements of or"ani#ation
performance.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
GST9M,R S,R>*,
MHR - B'B
Responsible for providin" after-sales support to meet client re!uirements accordin" to terms
of contracts. Monitors and controls customer service statistics to be used in the business
plannin" as well as compilations of the data and indicators for e-ternal ontrol or"ani#ations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
GST9M,R S,R>*,
SG6,R>.&99RD.&S6,.
- B'B
Responsible for providin" after-sales support to meet client re!uirements accordin" to terms
of contracts. 0eads a team of customer services representatives. Monitors and controls
customer service statistics to be used in the business plannin" as well as compilations of the
data and indicators for e-ternal ontrol or"ani#ations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. GST9M,R S,R>*,
1$10+ST - B'B
Responsible for direct customer service activities/ "ivin" support and makin" solutions of
medium comple-ity problems of internal& e-ternal clients. *nteracts with other collaborators
and suppliers/ solvin" customersS problems.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
GST9M,R S,R>*,
1$10+ST - B'B
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. GST9M,R S,R>*,
1$10+ST - B'B
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
GST9M,R S,R>*, -
M1$1H,R - B'
Responsible for mana"in" and coordinatin" the operators area/ administerin" work loads/
developin" and implementin" customer service indicators in order to assure e-cellence in
customer service.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
GST9M,R S,R>*, -
SG6,R>*S9R - B'
Responsible for coordinatin" the operators area/ administerin" work loads/ developin" and
implementin" customer service indicators in order to assure e-cellence in customer service.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
GST9M,R S,R>*, -
SR. 1$10+ST - B'
Responsible for handlin" customer telephone !ueries/ aimin" to clarify/ orient and direct
detected problems toward a solution.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
GST9M,R S,R>*, -
1$10+ST - B'
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
GST9M,R S,R>*, -
8R. 1$10+ST - B'
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
GST9M,R S,R>*, -
SR. 1H,$T - B'
1ssist the handlin" customer telephone !ueries/ aimin" to clarify/ orient and direct detected
problems toward a solution.
@. 6ara-
6rofessional
GST9M,R S,R>*, -
1H,$T - B'
@. 6ara-
6rofessional
Career
Stream
CSEE0 E60.360.660 Sales T,0,S10,S M1$1H,R .luent C to )( years '. Mana"er
CS3E0 E60.360.640 Sales .luent @ to C years
CSHE0 E40.346.E40 ontact enter Basic Qnowled"e Ji"h School $one ?. ,ntry
CSF30 E60.360.4E0 Sales Semi .luent @ to C years @. Senior
CS730 E60.360.430 Sales Semi .luent ) to @ years A. ,-perienced
CSG30 E60.360.4F0 Sales Semi .luent $one B. ,ntry
CS7F0 E60.360.E50 Sales Semi .luent Ji"h School ) to @ years ). Senior
Mana"es first line supervisors that are responsible for mana"in" the day-to-day operations of
a team of representatives that receive and place telephone calls with the assistance of a
computeri#ed system. Develops and monitors the application of operatin" systems includin"
policies and procedures/ operatin" structure/ and information flow. ,nsures the volume of
work produced meets product&service standards and e-ceeds !uality standards. May develop
business plan for team&"roup operations includin" bud"et development. 1pproves personnel
activities concernin" hirin"/ trainin"&development/ and evaluation of staff performance.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
T,0,S10,S T,1M
0,1D,R
Responsible for the day-to-day operations of a team of representatives that receive and place
telephone calls with the assistance of a computeri#ed system. 6lans/ directs/ supervises/ and
evaluates work flow. oordinates work activities to achieve the volume e-pected to meet
operational re!uirements. Reco"ni#es and recommends operational improvements.
Responsible for the day-to-day application of or"ani#ational policies and procedures. May
monitor performance of staff members accordin" to established monitorin" standards. May
approve special price concessions/ !uotes/ bid allowances/ or ad7ustments. May make hirin"
decisions and conduct performance appraisals. Typically serves as first line supervisor.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
GST9M,R S,R>*, -
8R. 1H,$T - B'
@. 6ara-
6rofessional
T,0,S10,S
R,6R,S,$T1T*>, SR.
Receives and places telephone calls which are non-routine and re!uire deviation from
standard screens/ scripts/ and procedures with the assistance of a computeri#ed system.
Jandles situations which may re!uire adaptation of response or e-tensive research accordin"
to customer response. May answer in!uiries/ resolve problems/ promote and sell
products&services/ and&or enter or confirm sales. Re!uires e-tensive knowled"e of the
or"ani#ation/ products/ and&or services. May re!uire advanced problem solvin" and&or
sophisticated sales techni!ues. May assess needs and su""est&promote alternative products
or services. Re!uires ability to navi"ate a computeri#ed data entry system or other relevant
applications.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
T,0,S10,S
R,6R,S,$T1T*>,
Receives and places telephone calls which are predominantly routine/ but may re!uire
deviation from standard screens/ scripts/ and procedures with the assistance of a
computeri#ed system. May answer in!uiries/ resolve problems/ promote and sell
products&services/ and&or enter or confirm sales. Re!uires "eneral knowled"e of the
or"ani#ation/ products/ and&or services. May assess needs and su""est&promote alternative
products or services. Re!uires ability to navi"ate a computeri#ed data entry system or other
relevant applications.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
T,0,S10,S
R,6R,S,$T1T*>, 8R.
Receives and places telephone calls which are basic and routine with the assistance of a
computeri#ed system. May answer in!uiries/ resolve problems/ promote and sell
products&services/ and&or enter or confirm sales. Re!uires limited knowled"e of the
or"ani#ation/ products/ and&or services. May respond to customer in!uiries by referrin" them
to published materials/ secondary sources/ or more senior staff. Re!uires ability to navi"ate a
computeri#ed data entry system or other relevant applications.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
T,0,S10,S 9..*,R
SR.
Gnder "eneral supervision/ responsible for sellin" or"ani#ation products and&or services by
telephone. alls prospective clients and answers !uestions after mailin" marketin" and sales
literature. Qeeps daily record of calls and information re!uests sent. Takes orders/ closes
sales/ and prepares appropriate documentation. May provide assistance to sales
representatives in support of field sales activities 4e."./ providin" prospective contact
information5.
@. 6ara-
6rofessional
Career
Stream
CSGF0 E60.360.E60 Sales T,0,S10,S 9..*,R Ji"h School ) to @ years '. ,-perienced
CSHF0 E60.360.E40 Sales T,0,S10,S 9..*,R 8R. Ji"h School $one ?. ,ntry
CT400 E40.3FE.650 ontact enter .luent C to )( years
CTE00 E40.3FE.660 ontact enter .luent C to )( years '. Mana"er
CT300 E40.3FE.640 ontact enter .luent @ to C years
CTH00 E40.3FE.E50 ontact enter Semi .luent Ji"h School ) to @ years ). Senior
CTF50 E40.3FE.4E0 ontact enter .luent @ to C years @. Senior
CT750 E40.3FE.430 ontact enter .luent ) to @ years A. ,-perienced
CTG50 E40.3FE.4F0 ontact enter Semi .luent $one B. ,ntry
CTH50 E40.3FE.E60 ontact enter Basic Qnowled"e Ji"h School ) to @ years '. ,-perienced
CTH60 E40.3FE.E40 ontact enter Basic Qnowled"e Ji"h School $one ?. ,ntry
CT660 350.F36.540 ontact enter .luent D years or more ). ,-ecutive
CT460 350.F36.650 ontact enter .luent C to )( years
Responsible for sellin" or"ani#ation products and&or services by telephone. alls prospective
clients and answers !uestions after mailin" marketin" and sales literature. Qeeps daily record
of calls and information re!uests sent. Takes orders/ closes sales/ and prepares appropriate
documentation. May provide assistance to sales representatives in support of field sales
activities 4e."./ providin" prospective contact information5.
Technical
Qnowled"e
@. 6ara-
6rofessional
Gnder close supervision/ responsible for sellin" or"ani#ation products and&or services by
telephone. alls prospective clients and answers !uestions after mailin" marketin" and sales
literature. Qeeps daily record of calls and information re!uests sent. Takes orders/ closes
sales/ and prepares appropriate documentation. May provide assistance to sales
representatives in support of field sales activities 4e."./ providin" prospective contact
information5.
Technical
Qnowled"e
@. 6ara-
6rofessional
SR. M1$1H,R
T,J$*10 GST9M,R
S,R>*,
0eads ustomer Service function. Responsible for settin" up policies and procedures in the
provision of support to clients consistent with contractual obli"ations. May also be responsible
for developin" and overseein" the implementation of support strate"ies as business revenue
stream. *nte"rates the operations of all elements of technical and technical/ field and service
centre support operations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
T,J$*10 GST9M,R
S,R>*, M1$1H,R
Responsible for providin" technical after-sales support to meet client re!uirements accordin"
to terms of contracts. Monitors and controls customer service statistics to be used in the
business plannin" as well as compilations of the data and indicators for e-ternal ontrol
or"ani#ations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
T,J$*10 GST9M,R
S,R>*,
SG6,R>.&99RD.&S6,.
This position typically provides second level supervision to a technical support team that could
comprise professional technical staff. The team leader3s focus is based on mentorin"/
coordination and possible resolution of more comple- events.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. T,J$*10
GST9M,R S,R>*,
R,6R,S,$T1T*>,
6rovides speciali#ed technical advice and services to clients. Responsible for customer
support and after-sales services. 1ssists in the maintenance and reportin" of customer service
statistics. Works under close supervision to perform routine activities/ "enerally in a
support&contact centre environment.
@. 6ara-
6rofessional
SR. T,J$*10
GST9M,R S,R>*,
1$10+ST
statistics.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
T,J$*10 GST9M,R
S,R>*, 1$10+ST
statistics. Works under limited supervision.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. T,J$*10
GST9M,R S,R>*,
1$10+ST
statistics. Works under close supervision to perform routine activities/ "enerally in a
support&contact centre environment.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
T,J$*10 GST9M,R
S,R>*,
R,6R,S,$T1T*>,
6rovide basic Technical advice or services to clients related to simple products. oordinates
customer service activities. 1ssist in maintenance and reportin" of customer service statistics.
@. 6ara-
6rofessional
8R. T,J$*10
GST9M,R S,R>*,
R,6R,S,$T1T*>,
6rovide basic Technical advice or services to clients related to simple products. oordinates
customer service activities. 1ssist in maintenance and reportin" of customer service statistics.
@. 6ara-
6rofessional
J,1D 9. T,J$*10
S,R>*,S 4.*,0D5
Develop and implement strate"ies for providin" cost-effective/ consistent/ and reliable
technical services to customers that fulfill on"oin" maintenance and service a"reements.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
SR. T,J$*10 S,R>*,
M1$1H,R 4.*,0D5
6lan/ prioriti#e/ and mana"e technical service activitiesR prioriti#e tasks and assi"n team
members to ensure that the teamOs resources are used effectively and that customer service
a"reements are fulfilled.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Career
Stream
CTE60 350.F36.660 ontact enter .luent C to )( years '. Mana"er
CT360 350.F36.640 ontact enter .luent @ to C years
CTF60 350.F36.4E0 ontact enter .luent @ to C years @. Senior
CT760 350.F36.430 ontact enter Semi .luent ) to @ years A. ,-perienced
CTG60 350.F36.4F0 ontact enter Semi .luent $one B. ,ntry
CT740 350.F36.E50 ontact enter Semi .luent >ocational ) to @ years ). Senior
CTG40 350.F36.E60 ontact enter T,J$**1$ 4.*,0D5 Semi .luent >ocational ) to @ years '. ,-perienced
CTH40 350.F36.E40 ontact enter Semi .luent >ocational $one ?. ,ntry
C+400 G50.546.650 Sales .luent C to )( years
C+450 G50.546.65E Sales SR. ST9R, M1$1H,R .luent C to )( years
C+E50 G50.546.66E Sales ST9R, M1$1H,R .luent C to )( years '. Mana"er
C+350 G50.546.64E Sales ST9R, SG6,R>.&99RD. Basic Qnowled"e @ to C years
C+F50 G50.300.4E0 Sales $ot $ecessary @ to C years @. Senior
C+750 G50.300.430 Sales $ot $ecessary ) to @ years A. ,-perienced
C+G50 G50.300.4F0 Sales $ot $ecessary $one B. ,ntry
C+H50 G50.300.E50 Sales $ot $ecessary Ji"h School ) to @ years ). Senior
C+H60 G50.300.E60 Sales $ot $ecessary Ji"h School ) to @ years '. ,-perienced
C+H40 G50.300.E40 Sales $ot $ecessary Ji"h School $one ?. ,ntry
T,J$*10 S,R>*,
M1$1H,R 4.*,0D5
6lan/ prioriti#e/ and mana"e technical service activitiesR prioriti#e tasks and assi"n team
members to ensure that the teamOs resources are used effectively and that customer service
a"reements are fulfilled.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
T,J$*10 S,R>*,
SG6,R>.&99RD.
4.*,0D5
oordinate the technical service activities/ prioriti#e tasks and assi"n team members to
ensure that the teamOs resources are used effectively and that customer service a"reements
are fulfilled.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
T,J$*10 S,R>*,
,$H*$,,R - SR. 4.*,0D5
*nstall/ confi"ure/ modify/ and repair products/ e!uipment and systems that have been
purchased by the or"ani#ation3s customers and identify and correct more comple- problems
associated with start-up.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
T,J$*10 S,R>*,
,$H*$,,R 4.*,0D5
*nstall/ confi"ure/ modify/ and repair products/ e!uipment and systems that have been
purchased by the or"ani#ation3s customers and identify and correct problems associated with
start-up.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
T,J$*10 S,R>*,
,$H*$,,R - 8R 4.*,0D5
.ollow established procedures and "uidelines to install/ confi"ure/ modify/ and repair products/
e!uipment/ and systems that have been purchased by the or"ani#ation3s customers.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
T,J$**1$ - SR.
4.*,0D5
*nstall/ modify/ up"rade/ maintain/ and repair more comple- products or e!uipment that have
been purchased by the or"ani#ation3s customers.
@. 6ara-
6rofessional
*nstall/ modify/ maintain/ and repair products or e!uipment that have been purchased by the
or"ani#ation3s customers.
@. 6ara-
6rofessional
T,J$**1$ - 8R. 4.*,0D5
.ollow established procedures and "uidelines to install/ maintain and repair products or
e!uipment that have been purchased by the or"ani#ation3s customers.
@. 6ara-
6rofessional
R,H*9$10 ST9R,
M1$1H,R
Responsible for mana"in" a "roup of stores in a specific re"ion/ aimin" to achieve established
"oals.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for mana"in" a lar"e si#e store/ includin" the process of sale/ stock/
performance of the team/ visual aspect of the store/ and administrative routines. Mi"ht be
responsible for a "roup of small or avera"e si#e stores.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for mana"in" a small or avera"e si#e store/ includin" the process of sale/ stock/
performance of the team/ visual aspect of the store/ and administrative routines.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Responsible for monitorin" the process of direct sale aimin" to achieve or surpass sales
ob7ectives. *ncludes coordination of the sales team/ supervisin" the sales representatives and
reportin" to the store mana"er.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. ST9R, S10,S
R,6R,S,$T1T*>,
Responsible for the direct sales/ aimin" to achieve or surpass sales ob7ectives. *ncludes
assistin" customers of the sore/ identifyin" their needs and providin" all information needed
about available products and their correct utili#ation.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
ST9R, S10,S
R,6R,S,$T1T*>,
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. ST9R, S10,S
R,6R,S,$T1T*>,
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. ST9R, S10,S
1TT,$D1$T
Responsible for assistin" customers/ includin" the or"ani#ation of the products/ lay out of the
products in the store/ aimin" to assist all clients3 needs and achieve store sales ob7ectives.
@. 6ara-
6rofessional
ST9R, S10,S
1TT,$D1$T
@. 6ara-
6rofessional
8R. ST9R, S10,S
1TT,$D1$T
@. 6ara-
6rofessional
Career
Stream
C+HE0 G50.300.E65 Sales ST9R, 1SJ*,R $ot $ecessary Ji"h School ) to @ years '. ,-perienced
CV600 E60.040.560 Sales S10,S D*R,T9R .luent )( years or more ). ,-ecutive
CV400 E60.500.650 Sales .luent C to )( years
CV650 E60.EH6.540 Sales .luent D years or more ). ,-ecutive
CV450 E60.EH6.650 Sales .luent C to )( years
CVE50 E60.500.666 Sales .luent C to )( years '. Mana"er
CV350 E60.500.640 Sales S10,S 99RD*$1T9R Basic Qnowled"e @ to C years
CV360 E60.500.645 Sales S10,S SG6,R>*S9R Basic Qnowled"e @ to C years
CVF60 E60.500.4E0 Sales $ot $ecessary @ to C years @. Senior
CV760 E60.500.430 Sales $ot $ecessary ) to @ years A. ,-perienced
CVG60 E60.500.4F0 Sales $ot $ecessary $one B. ,ntry
CV440 E60.E5F.650 Sales .luent C to )( years
Responsible for checkin" out sold merchandisin" and to support sales representatives and
sales attendants/ includin" client reception/ e-chan"es and openin" and closure of the
cashier.
@. 6ara-
6rofessional
Responsible for the mana"ement and control of the sales activities/ includin" the development
and implementation of short/ medium and lon" term strate"ic plans and the achievement of
the sales tar"ets.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
H,$,R10 S10,S
M1$1H,R
Responsible for sales at the forecasted amounts/ prescribed conditions and lowest delivery
costs as a result of the optimal use of the available means for its marketin"/ sales/
merchandisin" and distribution. *t is the main Sales e-ecutive when the company doesn3t have
a Sales Director.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
S10,S J1$$,0
D*R,T9R
Responsible for developin" alternative direct sales strate"ies/ aimin" to achieve and & or
e-ceed the sales ob7ectives established/ in order to support the "rowth of the company3s
business. *s in char"e of direct sales e-pansion within the national territory/ determinin" an
e-cellence level of service and distribution covera"e.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
SR. J1$$,0 S10,S
M1$1H,R
Responsible for sales in the whole country throu"h a specific channel or "roup of "roup of
channels 4usually retailers and distributors5 at the forecasted amounts/ prescribed conditions
and lowest delivery costs as a result of the optimal use of the available means for its
marketin"/ sales/ merchandisin" and distribution/ as well as for safe"uardin" the companyOs
interests/ property and preservation of ima"e within its area of operation.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
R,H*9$10 S10,S
M1$1H,R
Responsible for the activities of the sales branches 4re"ional offices5/ servin" clients &
consumers of the re"ion in their re!uests & purchases of the product mi-/ assurin" the desired
profitability. *ncludes the activities of product stora"e mana"ement/ sales collection and
administrative support for the branchesO functionality.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Responsible for the commercial activities of the re"ion/ prospectin" new clients and
maintainin" the "reatest possible penetration of products/ aimin" at achievin" sales tar"ets.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the level of sales in an area/ route or "roup of clients accordin" to company
sales policy/ by supervisin" a "roup of salesmen en"a"ed in promotin" sales and supplyin"
products to clients in order to increase market share.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. S10,S
R,6R,S,$T1T*>,
Responsible for the sales process/ visitin" clients/ presentin" current products and new
launches and seekin" to concrete deals/ aimin" at achievin" and&or e-ceedin" sales tar"ets
for the area. Qeeps permanent controls of visits to clients/ presentin" important product
information/ analy#in" service level and supportin" the company in preventive and&or
corrective actions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
S10,S
R,6R,S,$T1T*>,
launches and seekin" to complete deals/ aimin" at achievin" and&or e-ceedin" sales tar"ets
corrective actions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. S10,S
R,6R,S,$T1T*>,
launches and seekin" to complete deals/ aimin" at achievin" and&or e-ceedin" sales tar"ets
corrective actions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. T,J$*10 S10,S
M1$1H,R
Responsible for define and control of the business development and service & product
commerciali#ation activities. 1nalyses the controls of visits to clients/ presentin" important
product information/ analy#in" service level and supportin" the company in preventive and&or
corrective actions. Responsible for leadin" a "roup of sales en"ineers.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Career
Stream
CVE40 E60.E5F.660 Sales .luent C to )( years '. Mana"er
CV340 E60.E5F.440 Sales .luent @ to C years ?. Specialist
CVF40 E60.E5F.4E0 Sales Semi .luent @ to C years @. Senior
CV740 E60.E5F.430 Sales Semi .luent ) to @ years A. ,-perienced
CVG40 E60.E5F.4F0 Sales $one B. ,ntry
CV6E0 E60.EGG.540 Sales .luent D years or more ). ,-ecutive
CV4E0 E60.EGG.650 Sales .luent C to )( years
CVEE0 E60.EGG.660 Sales .luent C to )( years '. Mana"er
CV3E0 E60.EGG.4E0 Sales Semi .luent @ to C years @. Senior
CV330 E60.EGG.430 Sales Semi .luent ) to @ years A. ,-perienced
T,J$*10 S10,S
M1$1H,R
Responsible for define and control of the business development and service & product
commerciali#ation activities. 1nalyses the controls of visits to clients/ presentin" important
product information/ analy#in" service level and supportin" the company in preventive and&or
corrective actions. Responsible for leadin" a "roup of sales en"ineers.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
T,J$*10 S10,S
SG6,R>.&99RD.
Responsible for the follow up and control of the business development and service & product
commerciali#ation activities. 1nalyses the clientsS edicts & specifications for the evaluation of
the company3s participation/ as well as elaborates proposals and technical contracts. Qeeps
permanent controls of visits to clients/ presentin" important product information/ analy#in"
service level and supportin" the company in preventive and&or corrective actions. May be
formally or informally responsible for leadin" a "roup of less e-perienced en"ineers.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. S10,S T,J$*10&
,$H*$,,R
service level and supportin" the company in preventive and&or corrective actions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
S10,S T,J$*10&
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. S10,S T,J$*10&
,$H*$,,R
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
$1T*9$10 Q,+ 19G$T
D*R,T9R
Responsible for the development of alternative direct sales strate"ies/ aimin" at achievement
and & or e-ceedin" the predetermined sales ob7ectives to support the "rowth of the company3s
business. Deals with national lar"e accounts and is in char"e of sales e-pansion/ introducin"
new products & services to clients and or"ani#in" visits to current and potential clients.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
$1T*9$10 Q,+ 19G$T
M1$1H,R
Responsible for the development of alternative direct sales strate"ies/ aimin" at achievement
and & or e-ceedin" the predetermined sales ob7ectives to support the "rowth of the company3s
business. Deals with national lar"e accounts and is in char"e of sales e-pansion/ introducin"
new products & services to clients and or"ani#in" visits to current and potential clients.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
SR. Q,+ 19G$T
M1$1H,R
Responsible for the direct sales process/ aimin" at meetin" and & or e-ceedin" sales tar"ets.
Deals with lar"e accounts and is in char"e of sales e-pansion/ introducin" new products &
services to clients and or"ani#in" visits to current and potential clients.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Q,+ 19G$T
M1$1H,R
Deals with medium si#e accounts and is in char"e of sales e-pansion/ introducin" new
products & services to clients and or"ani#in" visits to current and potential clients.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. Q,+ 19G$T
M1$1H,R
Deals with small accounts and is in char"e of sales e-pansion/ introducin" new products &
services to clients and or"ani#in" visits to current and potential clients.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
CV4G0 E60.500.655 Sales .luent C to )( years
CVEG0 E60.500.663 Sales .luent C to )( years '. Mana"er
2(600 553.040.560 0e"al .luent )( years or more ). ,-ecutive
2(400 553.500.655 0e"al .luent C to )( years
2(E00 553.500.660 0e"al .luent C to )( years '. Mana"er
2(300 553.500.640 0e"al .luent @ to C years
2(F00 553.500.4E0 0e"al SR. 01W+,R Semi .luent @ to C years @. Senior
2(700 553.500.430 0e"al 01W+,R Semi .luent ) to @ years A. ,-perienced
2(G00 553.500.4F0 0e"al 8R. 01W+,R Semi .luent $one B. ,ntry
2(H00 553.500.E60 0e"al Basic Qnowled"e >ocational ) to @ years '. ,-perienced
"(600 650.040.560 .inance .*$1$, D*R,T9R .luent )( years or more ). ,-ecutive
"(400 650.500.540 .inance SR. .*$1$, M1$1H,R .luent D years or more ). ,-ecutive
SR. *$T,R$1T*9$10
S10,S M1$1H,R
Responsible for mana"in" sales in the *nternational Market accordin" to the company3s
business strate"y/ as well as mana"in" the development and operation of new markets
abroad.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
*$T,R$1T*9$10 S10,S
M1$1H,R
Responsible for mana"in" sales in the *nternational Market accordin" to the company3s
business strate"y/ as well as mana"in" the development and operation of new markets
abroad.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
0,H10 1..1*RS
D*R,T9R
Responsible for ensurin" that the operation of all companyOs business comply with laws and
other prevalent re"ulatory provisions. ,valuates proposals/ action plans and other situations
that may have le"al impact and determines pertinent course of action as re!uired. May also
be in char"e of the 7udicial process of company business in different fields of law.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
9R69R1T, 0,H10
1..1*RS M1$1H,R
Responsible for the le"al orientation of the company/ ensurin" conformity to current
le"islation/ observin" ri"hts and obli"ations. Huides the work of speciali#ed lawyers and & or
le"al consultin" firms/ involvin" contracts/ brands and patents/ corporate affairs/ etc.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
S6,*10*T,D 0,H10
1..1*RS M1$1H,R
Technically and administratively responsible for one or more le"al areas 4Ta-/ ivil/ 0abor/
ontentious/ ommercial/ etc.5/ preparin" studies/ le"al opinions and instructions of a le"al
nature/ analy#in" contracts/ petitions/ applications/ corporate drafts and powers of attorney in
"eneral.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
0,H10 1..1*RS
9$SG0T1$T&99RD.&S
6,.
Responsible for supportin" and advisin" all areas of the company in le"al aspects such as
trade and commercial matters/ forei"n investment/ technolo"y transfer/ labor and corporate
issues etc. 6repares and & or reviews contracts/ letters of a"reement and other documents to
ensure its le"al compliance.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
issues etc. 6repares and & or reviews contracts/ letters of a"reement and other documents to
ensure its le"al compliance. Maintains contact with e-ternal consultants as re!uired.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
issues and the like. 6repares and & or reviews contracts/ letters of a"reement and other
documents to ensure its le"al compliance. Maintains contact with e-ternal consultants as
re!uired.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
issues and the like. 6repares and & or reviews contracts/ letters of a"reement and other
documents to ensure its le"al compliance. Maintains contact with e-ternal consultants as
re!uired.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
0,H10 1..1*RS
1SS*ST1$T
Responsible for assistin" in the plannin" and development of the activities of the companyOs
le"al area re"ardin" the ta-/ corporate/ civil/ commercial and labor matters. Researches le"al
and business re"ulatory issues/ monitors documentary or"ani#ation re!uirements/ arran"es
meetin"s/ plans and or"ani#es schedules and files.
@. 6ara-
6rofessional
.ormulates financial strate"ies/ policies and procedures includin" costin"/ ta-/ asset/ bud"et/
credit and cash flow mana"ement. Mana"es financial resources to ensure healthy cash flow
and control balancin" of forei"n e-chan"e. Directs timely and accurate preparation of profit
and loss account/ balance sheet/ standard and special mana"ement reports/ providin"
financial analysis and recommendation for mana"ement decision. ,nsures internal and le"al
compliance.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
0eads the .inance&1ccountin" function includin" more than one ma7or financial area such as
.inancial 6lannin"/ Treasury/ and 1ccountin". Responsible for funds mana"ement/ cash flow/
ta- mana"ement/ bud"et and financial control & reportin". Qey member in the formulation of
financial strate"ies/ policies and procedures.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Career
Stream
"(E00 650.500.660 .inance .*$1$, M1$1H,R .luent C to )( years '. Mana"er
"(300 650.500.640 .inance Semi .luent @ to C years
"(F00 650.500.4E0 .inance SR. .*$1$, 1$10+ST Semi .luent @ to C years @. Senior
"(700 650.500.430 .inance .*$1$, 1$10+ST Semi .luent ) to @ years A. ,-perienced
"(G00 650.500.4F0 .inance 8R. .*$1$, 1$10+ST Basic Qnowled"e $one B. ,ntry
"(650 650.500.545 .inance .luent D years or more ). ,-ecutive
"(450 650.500.655 .inance .luent C to )( years
"(E50 650.500.665 .inance .luent C to )( years '. Mana"er
"0400 650.460.650 .inance .luent C to )( years
"0E00 650.460.660 .inance .luent C to )( years '. Mana"er
"0300 650.460.640 .inance Semi .luent @ to C years
"0F00 650.460.4E0 .inance Basic Qnowled"e @ to C years @. Senior
"0700 650.460.430 .inance Basic Qnowled"e ) to @ years A. ,-perienced
"0G00 650.460.4F0 .inance $ot $ecessary $one B. ,ntry
"0H00 650.460.E60 .inance $ot $ecessary Ji"h School ) to @ years '. ,-perienced
0eads the .inance & 1ccountin" function. Responsible for funds mana"ement/ cash flow/ ta-
mana"ement/ bud"et and financial control & reportin".
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
.*$1$,
SG6,R>.&99RD.&S6,.
oordinates the .inance & 1ccountin" function. Responsible for funds mana"ement/ cash flow/
ta- mana"ement/ bud"et and financial control & reportin".
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the process of funds mana"ement/ cash flowin"/ ta- mana"ement/ financial
and bud"etary controller and report.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SJ1R,D S,R>*,S
,$T,R D*R,T9R
0ead the shared services center function to the company areas & re"ion & "roup companies/
within the operational processes such as treasury/ insurance/ accountin"/ fiscal issues/
accounts payable/ investments control/ archive file/ reimbursement of employees e-penses.
Responsible for "uarantee the Shared Services enter performance and hi"h !uality
standards.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
SR. SJ1R,D S,R>*,S
,$T,R M1$1H,R
Responsible for providin" shared services to the company areas&re"ion&"roup companies/
within the treasury operational processes/ insurance/ accountability/ fiscal issues/ accounts
payable/ investments control/ treasury/ reimbursement of employees e-penses. 1lso
responsible for followin" the enter performance/ information consolidation and presentin"
reports to the direction.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
SJ1R,D S,R>*,S
,$T,R M1$1H,R
Responsible for providin" shared services to the company areas &re"ion &"roup companies/
within the operational processes such as treasury/ insurance/ accountin"/ fiscal issues/
accounts payable/ investments control/ archive file/ reimbursement of employees e-penses.
1lso responsible for followin" the Shared Services enter performance/ information
consolidation and present reports to the direction.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
SR. 19G$TS
61+1B0,&R,,*>1B0,
M1$1H,R
Responsible for the accounts payable and accounts receivable processes/ in accordance with
e-istin" terms and procedures. Defines and implements the necessary controls to meet the
routines of the area under his responsibility.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
19G$TS
61+1B0,&R,,*>1B0,
M1$1H,R
Responsible for the accounts payable and accounts receivable processes/ in accordance with
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
19G$TS
61+1B0,&R,,*>1B0,
SG6,R>.&99RD.&S6,.
oordinates the accounts payable and accounts receivable processes/ in accordance with
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. 19G$TS
61+1B0,&R,,*>1B0,
1$10+ST
Responsible for the accounts payable and accounts receivable processes/ aimin" at
"uaranteein" that payments and collections are made within the a"reed terms and in
conformity to company3s procedures.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
19G$TS
61+1B0,&R,,*>1B0,
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. 19G$TS
61+1B0,&R,,*>1B0,
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
19G$TS
61+1B0,&R,,*>1B0,
0,RQ
Responsible for the assistin" the 6ayable & Receivable 1ccounts 1rea/ verifyin" all accounts
receivable invoices/ and "ivin" support in the necessary operations for the preparation of
payments to suppliers and other complementary tasks.
@. 6ara-
6rofessional
Career
Stream
"0450 650.46G.650 .inance .luent C to )( years
"0E50 650.46G.660 .inance *$>9**$H M1$1H,R .luent C to )( years '. Mana"er
"0350 650.46G.640 .inance *$>9**$H SG6,R>*S9R Semi .luent @ to C years
"0F50 650.46G.4E0 .inance SR. *$>9**$H 1$10+ST Semi .luent @ to C years @. Senior
"0750 650.46G.430 .inance *$>9**$H 1$10+ST Semi .luent ) to @ years A. ,-perienced
"0G50 650.46G.4F0 .inance 8R. *$>9**$H 1$10+ST Basic Qnowled"e $one B. ,ntry
"0H60 650.44F.E60 .inance 900,T9R $ot $ecessary Ji"h School ) to @ years '. ,-perienced
"C600 650.4EG.540 .inance .luent D years or more ). ,-ecutive
"C400 650.4EG.650 .inance .luent C to )( years
"CE00 650.4EG.660 .inance .luent C to )( years '. Mana"er
"C300 650.4EG.640 .inance .luent @ to C years
"C450 650.45F.650 .inance .luent C to )( years
"CE50 650.45F.660 .inance 19G$T*$H M1$1H,R .luent C to )( years '. Mana"er
"C350 650.45F.640 .inance .luent @ to C years
SR. *$>9**$H
M1$1H,R
Responsible for the mana"ement of the company3s invoicin" and collection departmentsR
developin" the processes in order to ensure that invoices are issued in conformance to
ne"otiated terms and current le"islation. 1dministrates and monitors the financial impact in
company3s operations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for the mana"ement of invoicin" and collection activities of the company/
monitorin" the processes in order to ensure that invoices are issued in conformance to
ne"otiated terms and current le"islation. Mana"es the accountin" control of the invoices to
determine the financial impact.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Responsible for the company3s invoicin" activities/ monitorin" the processes with his team in
order to ensure that invoices are issued in conformance to ne"otiated terms and current
le"islation. 1naly#es the invoice accountin" controls to determine daily financial impact. *s also
responsible for collections.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
,-ecutes the activities of issuance and verification of invoices/ ensurin" that they are emitted
in conformance to ne"otiated terms and current le"islation.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Distributes company invoices to clients and collects counter-receipts and payments of invoices
previously presented in clientsS offices. Reports unpaid invoices and performs other related
activities.
@. 6ara-
6rofessional
9R69R1T,
9$TR900,R
Responsible for the administration of the activities related to accountin"/ ta- plannin"/
inventory and costs control/ accounts payable and insurance/ in accordance with current
le"islation. Responsible for deadlines and data reportin" and for providin" the companyOs
administrators with the information that allows the preventive takin" actions .To"ether with
other mana"ers/ develops short and lon" term performance "oals and ob7ectives/ also
establishin" internal financial control policies. Responsible for the consolidation of the
companyOs accounts and for the preparation of financial-economic feasibility studies of
pro7ects.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
SR. BGS*$,SS
G$*T&601$T
9$TR900,R
Responsible for the activities related to accountin"/ bud"et/ costs and others/ involvin" the
control and data reportin" of a specific Business Gnit. *mplements the operational procedures
in the area/ in accordance with internal policies & directives.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
BGS*$,SS G$*T&601$T
9$TR900,R
control and data reportin" of a company plant. *mplements the operational procedures in the
area/ in accordance with internal policies & directives.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
9$TR900,R
99RD*$1T9R
control and data reportin" of a company unit or subsidiary. *mplements the operational
procedures in the area/ in accordance with internal policies & directives.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
H,$,R10 19G$T*$H
M1$1H,R
Responsible for the mana"ement of the activities to "enerate accountin" information related
to company operations/ with the ob7ective of conformin" to current le"islation and closin"
deadlines/ as well as furnishin" information to company administrators to enable the takin" of
preventive actions.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Mana"es day to day financial accountin" activities/ consolidation and preparation of reports
and analysisR monitors and controls compliance of all accountin" policies and procedures.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
19G$T*$H
SG6,R>.&99RD.&S6,.
Responsible for the coordination of activities to "enerate accountin" information related to
company operations/ with the ob7ective of conformin" to current le"islation and closin"
deadlines. Responsible for the preparation of balance sheets/ income statements/ and
additional reports/ establishin" the pro"ram and accompanyin" the tasks for the closin" of
monthly accountin" cycles.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Career
Stream
"CF50 650.45F.4E0 .inance Semi .luent @ to C years @. Senior
"C750 650.45F.430 .inance 19G$T*$H 1$10+ST Basic Qnowled"e ) to @ years A. ,-perienced
"CG50 650.45F.4F0 .inance Basic Qnowled"e $one B. ,ntry
"CH50 650.45F.E60 .inance $ot $ecessary >ocational ) to @ years '. ,-perienced
"CH60 650.45F.E40 .inance 19G$T*$H 0,RQ $ot $ecessary Ji"h School $one ?. ,ntry
""400 650.436.650 .inance .luent C to )( years
""E00 650.436.660 .inance .luent C to )( years '. Mana"er
""300 650.436.640 .inance Semi .luent @ to C years
""F00 650.436.4E0 .inance Semi .luent @ to C years @. Senior
""700 650.436.430 .inance Semi .luent ) to @ years A. ,-perienced
""G00 650.436.4F0 .inance Basic Qnowled"e $one B. ,ntry
"I400 650.4FE.650 .inance SR. T1U M1$1H,R .luent C to )( years
"IE00 650.4FE.660 .inance T1U M1$1H,R .luent C to )( years '. Mana"er
SR. 19G$T*$H
1$10+ST
Responsible for the analysis/ reconciliation/ and postin" of accountin" documents/ with the
ob7ective of conformin" to current le"islation and closin" deadlines.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. 19G$T*$H
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
19G$T*$H
1SS*ST1$T
Develops the preparation of various financial documents by consolidatin" information and
verifyin" back-up documents. 6erforms arithmetic and financial calculations of medium
comple-ity and classifies simple accounts.
@. 6ara-
6rofessional
6erforms various simple accountin" duties/ participates in the preparation of various financial
documents/ mainly throu"h "atherin" and checkin" data and documents and makin"
arithmetic calculations. Re"isters routine accountin" operations followin" internal control
procedures.
@. 6ara-
6rofessional
.*$1$*10
1$10+S*S&601$$*$H SR.
M1$1H,R
Responsible for the activities of plannin" and developin" policies and strate"ies related to
financial area/ bud"ets and "eneral costs of the company/ aimin" at the preparation of the
statements necessary for bud"et control. arries out economic feasibility studies for
investments in new products.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
.*$1$*10
1$10+S*S&601$$*$H
M1$1H,R
Responsible for the activities of financial plannin" involvin" credit policies/ prices mana"ement
and financial forecasts and analysis/ aimin" at "uaranteein" lower risks and ma-imi#in" the
profitability of the companyOs businesses. Typically is responsible for the financial plannin" of a
business unit or a company3s division.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
.*$1$*10
1$10+S*S&601$$*$H
SG6,R>.&99RD.&S6,.
Responsible for performin" all types of financial and economic analysis and forecasts/
supervises economic and financial data "atherin"/ processin" and analysis. oordinates
studies for new products and pro7ects appearin".
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
.*$1$*10
1$10+S*S&601$$*$H SR.
1$10+ST
Responsible for "atherin" and analy#in" financial information on costs/ prices/ e-penses and
revenues/ as well as for developin" simple analysis of economic indicators in order to prepare
forecasts and analyses of the company3s short/ medium and lon" term position/ supportin" the
needs of .inancial 6lannin". 6articipates in the studies for new products and pro7ects
appearin".
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
.*$1$*10
1$10+S*S&601$$*$H
1$10+ST
appearin".
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
.*$1$*10
1$10+S*S&601$$*$H 8R.
1$10+ST
appearin".
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for optimi#in" ta- amounts paid by the company by plannin" and implementin" a
ta- strate"y. Reviews prevalent ta- provisions/ identifies areas of opportunity/ analy#es all
possible implications and obtains e-ternal consultants opinion as re!uired. >alid and ensures
accuracy of companyOs ta- declarations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for optimi#in" ta- amounts paid by the company by plannin" and implementin" a
ta- strate"y. Reviews prevalent ta- provisions/ identifies areas of opportunity/ analy#es all
possible implications and obtains e-ternal consultants opinion as re!uired. 6repares and
ensures accuracy of companyOs ta- declarations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Career
Stream
"I300 650.4FE.640 .inance Semi .luent @ to C years
"IF00 650.4FE.4E0 .inance SR. T1U 1$10+ST Semi .luent @ to C years @. Senior
"I700 650.4FE.430 .inance T1U 1$10+ST Basic Qnowled"e ) to @ years A. ,-perienced
"IG00 650.4FE.4F0 .inance 8R. T1U 1$10+ST Basic Qnowled"e $one B. ,ntry
"I650 550.656.540 .inance .luent D years or more ). ,-ecutive
"I450 550.656.650 .inance .luent C to )( years
"IE50 550.656.660 .inance .luent C to )( years '. Mana"er
"I350 550.656.640 .inance .luent @ to C years
"IF50 550.656.4E0 .inance Semi .luent @ to C years @. Senior
"I750 550.656.430 .inance Basic Qnowled"e ) to @ years A. ,-perienced
"IG50 550.656.4F0 .inance Basic Qnowled"e $one B. ,ntry
"7400 650.4E0.650 .inance SR. 9STS M1$1H,R .luent C to )( years
"7E00 650.4E0.660 .inance 9STS M1$1H,R .luent C to )( years '. Mana"er
"7300 650.4E0.640 .inance Semi .luent @ to C years
"7F00 650.4E0.4E0 .inance SR. 9STS 1$10+ST Semi .luent @ to C years @. Senior
"7700 650.4E0.430 .inance 9STS 1$10+ST Semi .luent ) to @ years A. ,-perienced
T1U
SG6,R>.&99RD.&S6,.
Responsible for the timely and correct payment of company ta-es/ ensurin" optimi#ation of all
ta- opportunities and e-emptions when applicable. Reviews new ta- le"islation in order to
determine those affectin" company operations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the e-ecution of ta- processes/ in accordance with current le"islation and
within pre-established deadlines in order to support the control and ta- plannin" needs of the
company.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
company.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
company.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
*$>,ST9R R,01T*9$S
D*R,T9R
0ead and develop the pro"ram administration of the company3s finance communication with
the finance market and the press/ includin" banks/ analysts/ 7ournalists/ institutional investors/
individuals and ratin" a"encies.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
SR. *$>,ST9R
R,01T*9$S M1$1H,R
1ssists the developin" and the pro"ram administration of the company3s finance
communication with the finance market and the press/ includin" banks/ analysts/ 7ournalists/
institutional investors/ individuals and ratin" a"encies.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
*$>,ST9R R,01T*9$S
M1$1H,R
1ssists the pro"ram administration of the company3s finance communication with the finance
market and the press/ includin" banks/ analysts/ 7ournalists/ institutional investors/ individuals
and ratin" a"encies.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
*$>,ST9R R,01T*9$S
SG6,R>.&99RD.&S6,.
1ssists the pro"ram administration of the company3s finance communication with the finance
market and the press/ includin" banks/ analysts/ 7ournalists/ institutional investors/ individuals
and ratin" a"encies.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. *$>,ST9R
R,01T*9$S 1$10+ST
Responsible for mappin" and analy#in" the pro"ram and policies of company3s finance
communication with the market and press/ includin" banks/ analysts/ 7ournalists/ investors and
ratin" a"encies/ in order to provide a communication channel with the market and minimi#e
the risk of financial lost.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
*$>,ST9R R,01T*9$S
1$10+ST
Responsible for analy#in" and monitorin" of the pro"ram and policies of company3s finance
communication with the market and press/ includin" banks/ analysts/ 7ournalists/ investors and
ratin" a"encies/ in order to provide a communication channel with the market and minimi#e
the risk of financial lost.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. *$>,ST9R
R,01T*9$S 1$10+ST
Responsible for the e-ecution and maintenance of the pro"ram and policies of company3s
finance communication with the market and press/ includin" banks/ analysts/ 7ournalists/
investors and ratin" a"encies/ in order to provide a communication channel with the market
and minimi#e the risk of financial lost.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for mana"in" the activities related to development and or"ani#ation of the
company3s costs system/ involvin" analysis of the real cost of the products and their
respective contribution mar"ins.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for mana"in" the activities related to development and or"ani#ation of the
company3s costs system/ involvin" analysis of the real cost of the products and their
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
9STS
SG6,R>.&99RD.&S6,.
Responsible for coordinatin" the activities related to development and or"ani#ation of the
company3s costs system/ involvin" analysis of the real costs of the products and their
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the preparation and analysis of costs/ compilin" data/ preparin" and emittin"
statistical reports for the comparison of costs and determination of profitability by product and
client.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
client.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
"7G00 650.4E0.4F0 .inance 8R. 9STS 1$10+ST Basic Qnowled"e $one B. ,ntry
"P400 650.446.650 .inance SR. BGDH,T M1$1H,R .luent C to )( years
"PE00 650.446.660 .inance BGDH,T M1$1H,R .luent C to )( years '. Mana"er
"P300 650.446.640 .inance Semi .luent @ to C years
"PF00 650.446.4E0 .inance SR. BGDH,T 1$10+ST Semi .luent @ to C years @. Senior
"P700 650.446.430 .inance BGDH,T 1$10+ST Semi .luent ) to @ years A. ,-perienced
"PG00 650.446.4F0 .inance 8R. BGDH,T 1$10+ST Semi .luent $one B. ,ntry
"R400 650.456.650 .inance .luent C to )( years
"RE00 650.456.660 .inance .luent C to )( years '. Mana"er
"R300 650.456.640 .inance Semi .luent @ to C years
"RF00 650.456.4E0 .inance Basic Qnowled"e @ to C years @. Senior
"R700 650.456.430 .inance Basic Qnowled"e ) to @ years A. ,-perienced
"RG00 650.456.4F0 .inance Basic Qnowled"e $one B. ,ntry
"RH00 650.456.E60 .inance $ot $ecessary Ji"h School ) to @ years '. ,-perienced
client.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for the mana"ement and control of the company3s bud"et/ analy#in" revenues
and e-penses by product or product line/ ensurin" the continuous control & comparison of
current situation a"ainst bud"eted forecast/ identifyin" and analy#in" variations/ producin"
mana"ement reports that orient the company3s directorship in takin" decisions.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for the mana"ement and control of the company3s bud"et/ analy#in" revenues
and e-penses by product or product line/ ensurin" the continuous control & comparison of
current situation a"ainst bud"eted forecast/ identifyin" and analy#in" variations/ producin"
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
BGDH,T
SG6,R>.&99RD.&S6,.
Responsible for the preparation and control of the company3s bud"et/ analy#in" revenues and
e-penses by product or product line/ ensurin" the continuous control & comparison of current
situation a"ainst bud"eted forecast/ identifyin" and analy#in" variations/ producin"
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the activities related to preparation and analysis of the company3s e-penses
and revenues plannin"/ compilin" data/ preparin" and emittin" statistical reports for the
comparison between the current situation and bud"eted forecast.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. R,D*T K
900,T*9$S
M1$1H,R
Responsible for implementin" and administerin" the companyOs credit policy/ by analy#in" and
authori#in" or re7ectin" credit applications accordin" to historical and financial information of
clients. *s also responsible for collectin" all credits and handlin" difficult cases.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
R,D*T K 900,T*9$S
M1$1H,R
Responsible for implementin" and administerin" the companyOs credit policy/ by analy#in" and
authori#in" or re7ectin" credit applications accordin" to historical and financial information of
clients. *s also responsible for collectin" all credits and handlin" difficult cases.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
R,D*T K 900,T*9$S
SG6,R>.&99RD.&S6,.
Responsible for controllin" credit accounts. 6erforms periodic analysis of accounts to identify
those that may re!uire difficult collection procedures. 1naly#es information and credit
references of persons or institutions applyin" for credit.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. R,D*T K
900,T*9$S 1$10+ST
1naly#es accounts/ identifies and reports those that may re!uire difficult collection procedures.
9btains information and credit references of persons or institutions applyin" for credit.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
R,D*T K 900,T*9$S
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. R,D*T K
900,T*9$S 1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
R,D*T K 900,T*9$S
0,RQ
6erforms a variety of administrative duties related to credit and&or collections/ such as%
verifyin" credit references/ recordin" char"es or credits in client accounts/ detectin"
delin!uent accounts and performin" other simple analysis. May coordinate the activities of
collectors.
@. 6ara-
6rofessional
Career
Stream
"S600 650.400.540 .inance .luent D years or more ). ,-ecutive
"SE00 650.400.660 .inance .luent C to )( years '. Mana"er
"S300 650.400.640 .inance Semi .luent @ to C years
"SF00 650.400.4E5 .inance Basic Qnowled"e @ to C years @. Senior
"S700 650.400.435 .inance *$SGR1$, 1$10+ST Basic Qnowled"e ) to @ years A. ,-perienced
"SG00 650.400.4F5 .inance $ot $ecessary $one B. ,ntry
"S750 650.400.430 .inance Basic Qnowled"e ) to @ years A. ,-perienced
"T600 650.40G.540 .inance TR,1SGR+ D*R,T9R .luent D years or more ). ,-ecutive
"T400 650.40G.650 .inance .luent C to )( years
"TE00 650.40G.660 .inance TR,1SGR+ M1$1H,R .luent C to )( years '. Mana"er
"T300 650.40G.640 .inance Semi .luent @ to C years
"TF00 650.40G.4E0 .inance SR. TR,1SGR+ 1$10+ST Semi .luent @ to C years @. Senior
R*SQ M1$1H,M,$T
D*R,T9R
Responsible for implementin" and leadin" the evaluation and administration of all risks to
which the company3s installations/ inventories and other property may be e-posed/ like risk
inspections/ financial statements and insurance policies/ in order to preserve all assets of the
company.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
*$SGR1$, 1$D R*SQ
M1$1H,R
Responsible for assessin" and administerin" all risks to which the company3s installations/
inventories and other property may be e-posed. oordinates risk inspections/ analy#es
financial statements and employs the most advanta"eous insurance policies/ carefully
analy#in" terms and conditions/ in order to preserve all assets of the company.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
*$SGR1$,
SG6,R>*S9R
Responsible for minimi#in" the risk of losses and company liabilities by employin" different
kinds of insurance. 9ptimi#es costs and conditions of policies and follows up on the collection
of claims.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. *$SGR1$,
1$10+ST
Responsible for !uotation of company3s insurances as re!uested/ analy#in" all items of the
insurance policy. >erifies the !uotation with the best cost and covera"e/ ne"otiatin" items of
the insurance policy and&or price when necessary. ontrols all company3s insurance policies
verifyin" the payments.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. *$SGR1$,
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
R*SQ M1$1H,M,$T
1$10+ST
Responsible for performin" analysis and modelin" that ma-imi#es profits and asset "rowth
and minimi#es credit and operatin" losses and other risk e-posures. 6rovides analytical
support on various product strate"ies to ensure corporate "oals are met. oordinates the
production of performance reports for senior mana"ement. Reviews and analy#es trends in
current population distributions and recommends strate"ies. May develop more comple-
pro"ram models to e-tract data and manipulate databases to provide statistical and financial
modelin".
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for optimi#in" cash administration and its resources such as stock/ bonds/ etc.
1naly#es cash flow/ determines best investment options for e-ceedin" resources/ reviews and
proposes the most ade!uate financin" sources and instruments. 6articipates in the financial
plannin" process.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
SR. TR,1SGR+
M1$1H,R
Responsible for mana"ement of cash and resources such as stock/ bonds etc. 1naly#es cash
flow/ determines best investment options for e-ceedin" resources/ reviews and proposes the
most ade!uate financin" sources and instruments. an 6articipate in the financial plannin"
process.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for mana"ement of cash and resources such as stock/ bonds etc. 1naly#es cash
flow/ determines best investment options for e-ceedin" resources/ reviews and proposes the
most ade!uate financin" sources and instruments. an 6articipate in the financial plannin"
process.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
TR,1SGR+
99RD.&SG6,R>.
Responsible for coordination of company3s financial operations and for processin" accounts
payable and receivable. Responsible for the control of the companyOs cash flow/ elaboration of
reports and financial analysis/ e-chan"e operations/ supervision and follow up on the loans
portfolio/ insurance policies/ and policy of dividends distribution and capitali#ation.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
6erforms a variety of administrative duties in the treasury field/ such as analy#in" cash flow/
credit conditions and accounts payable and receivable. May also perform analysis related to
insurance policies/ ta-es and the like.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
"T700 650.40G.430 .inance TR,1SGR+ 1$10+ST Semi .luent ) to @ years A. ,-perienced
"TG00 650.40G.4F0 .inance 8R. TR,1SGR+ 1$10+ST Basic Qnowled"e $one B. ,ntry
"TG50 650.40G.E50 .inance $ot $ecessary >ocational ) to @ years ). Senior
"TH50 650.40G.E60 .inance 1SJ*,R 49..*,5 $ot $ecessary Ji"h School ) to @ years '. ,-perienced
?(000 500.040.550 .luent )B years or more ). ,-ecutive
?(500 500.040.560 .luent )( years or more ). ,-ecutive
?(600 500.040.566 .luent )( years or more ). ,-ecutive
?(400 500.040.546 .luent D years or more ). ,-ecutive
?(050 500.040.555 H,$,R10 M1$1H,R .luent )B years or more ). ,-ecutive
?D600 660.040.560 1dministration .luent )( years or more ). ,-ecutive
?D400 660.556.650 1dministration .luent C to )( years
?DE00 660.556.660 1dministration Semi .luent C to )( years '. Mana"er
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
H,$,R10 1SJ*,R
49..*,5
oordinates one or more cashiers en"a"ed in preparin" checks for suppliers/ payin" vouchers
and invoices re!uired by employees/ verifyin" that all documents meet accountin" and ta-
re!uirementsR controls balances in companyOs bank accounts.
@. 6ara-
6rofessional
6repares checks for suppliers/ pays vouchers and invoices re!uired by employees/ verifyin"
that all documents meet accountin" and ta- re!uirements. ontrols balances in companyOs
bank accounts.
@. 6ara-
6rofessional
Top
Mana"ement
6R,S*D,$T&H,$,R10
D*R,T9R
This position is the chief e-ecutive officer or president for a subsidiary of multinational or local
company. The employee is responsible for the overall direction of the business and for
achievin" ma-imum return on invested capital. oordinates the efforts of the senior
e-ecutives and works with them to develop current and lon"-ran"e ob7ectives/ policies and
procedures. Represents the company to its customers/ the financial community/ and the
"eneral public.
Gniversity
4Bachelor3s
De"ree5
). Jead of
9r"ani#ation
Top
Mana"ement
96,R1T*9$S >*,-
6R,S*D,$T 4995
Responsible for the mana"ement of the company3s business areas & divisions/ cumulatively
with one or more corporate areas such as% .inance/ ommercial/ 1dministrative/ Juman
Resources/ Systems and ,-ternal and Hovernment Relations. Dependin" on the or"ani#ation
structure/ may also share responsibility with the 6resident for the final results of the business.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
Top
Mana"ement
BGS*$,SS G$*T
D*R,T9R
Responsible for the administration of all the business unitOs processes/ comprisin" plannin"/
or"ani#ation/ implementation and control of operations/ aimin" at the optimi#ation of
performance and continuous improvement of the business unit. Responsible 4functionally
and&or hierarchically5 for the activities of the unit/ such as% ommerciali#ation/ 6roduction/
Juman Resources/ .inance/ 1dministration/ etc.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
Top
Mana"ement
BGS*$,SS G$*T
M1$1H,R
Responsible for administratin" all procedures of a Business Gnit/ since plannin"/ or"ani#ation/
implementation and business controller lookin" at Business Gnit performance optimi#ation
and improvement. 1nswer 4hierarchic and&or functionally5 for unit activities/ like%
ommerciali#ation/ 6roduction/ Juman Resources/ .inances/ 1dministration/ etc.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Top
Mana"ement
Responsible for the direction of the company. 0ead the activities related to the development of
the company/ establishin" policies/ strate"ies/ pro"rams and plans for the ommercial/
.inance/ 1dministrative/ etc areas/ aimin" at the "rowth of the company. Decides on the
feasibility of new businesses and investments bein" responsible for the results of the
operations reali#ed. $ormally is $9T responsible for production&manufacturin".
Gniversity
4Bachelor3s
De"ree5
). Jead of
9r"ani#ation
1DM*$*STR1T*>,
D*R,T9R
Responsible before Heneral Direction for leadin" two or more functions/ such as .inance/
6rocurement/ Juman Resources/ System/ normally not includin" operations functions/ with
the aim of assurin" support to the primary areas of the or"ani#ation.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
SR. 1DM*$*STR1T*>,
M1$1H,R
Responsible for the companyOs administrative activities related to the mana"ement of
e!uipment and facilities/ hirin" and followin" up on outsourced services 4reception/ property
safety/ property maintenance/ cleanin" and "ardenin"/ telephony and internal circulation/
amon" others5.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
1DM*$*STR1T*>,
M1$1H,R
Responsible for the companyOs administrative activities related to the mana"ement of
e!uipment and facilities/ hirin" and followin" up on outsourced services 4reception/ property
safety/ property maintenance/ cleanin" and "ardenin"/ telephony and internal circulation/
amon" others5.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Career
Stream
?D300 660.556.640 1dministration Semi .luent >ocational @ to C years
?DF00 660.556.4E0 1dministration Basic Qnowled"e @ to C years @. Senior
?D700 660.556.430 1dministration Basic Qnowled"e ) to @ years A. ,-perienced
?DG00 660.556.4F0 1dministration $one B. ,ntry
?DH00 660.50G.E6E 1dministration $ot $ecessary >ocational ) to @ years '. ,-perienced
?D350 660.H6G.6E0 1dministration $ot $ecessary >ocational @ to C years
?DH50 660.50G.E44 1dministration 1DM*$*STR1T*>, 0,RQ $ot $ecessary Ji"h School $one ?. ,ntry
?DH60 660.556.E45 1dministration M,SS,$H,R $ot $ecessary Ji"h School $one ?. ,ntry
?DH40 660.556.E46 1dministration 0,1$,R $ot $ecessary Ji"h School $one ?. ,ntry
?&E00 350.FH6.665 ,n"ineerin" .luent C to )( years '. Mana"er
?&300 350.FH6.645 ,n"ineerin" .luent @ to C years
?&700 350.FH6.435 ,n"ineerin" Basic Qnowled"e ) to @ years A. ,-perienced
?7700 660.476.E50 1dministration Basic Qnowled"e Ji"h School ) to @ years ). Senior
?7G00 660.476.E60 1dministration DR*>,R 4D*R,T9RS5 Basic Qnowled"e Ji"h School ) to @ years '. ,-perienced
?7H00 660.476.E65 1dministration $ot $ecessary Ji"h School ) to @ years '. ,-perienced
1DM*$*STR1T*>,
SG6,R>.&99RD.
oordinates companyOs administrative activities related to the mana"ement of e!uipment and
facilities/ hirin" and followin" up on outsourced services 4Reception/ 6roperty Safety/ 6roperty
Maintenance/ leanin" and Hardenin"/ Telephony and internal circulation/ amon" others5.
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. 1DM*$*STR1T*>,
1$10+ST
Responsible for coordinate various typical tasks of the 1dministrative area/ such as% payments
controls 4ta-i/ meals/ fuel/ parkin"/ etc.5/ control of the areaOs activities a"enda/ typin"
services/ documents filin"/ control and re!uest of office supplies and preparation of reports/
spreadsheets and "raphs for presentations.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
1DM*$*STR1T*>,
1$10+ST
Responsible for the various typical tasks of the 1dministrative area/ such as% payments
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. 1DM*$*STR1T*>,
1$10+ST
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
1DM*$*STR1T*>,
1SS*ST1$T
@. 6ara-
6rofessional
.1*0*T*,S
SG6,R>.&99RD.&S6,.
Responsible for the services related to electric maintenance/ mechanics/ hydraulics/ carpentry
and masonry/ substitutin"/ chan"in"/ cleanin"/ repairin" and installin" pieces/ components
and e!uipments. They work followin" norms of safety/ hy"iene/ !uality and protection to the
environment.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
Responsible for the various typical tasks of the 9ffice/ such as% documents filin"/ control and
re!uest of office supplies and preparation of reports/ spreadsheets and "raphs for
presentations.
@. 6ara-
6rofessional
Hathers and distributes internal and e-ternal mail/ classifyin" it and establishin" its priorities
accordin" to deadlines. an handle small company payments/ as re!uired.
@. 6ara-
6rofessional
.ollow established procedures and "uidelines to clean the or"ani#ation3s premises and
e!uipment and create a hy"ienic and pleasant workin" environment.
@. 6ara-
6rofessional
9RH1$*T1T*9$ K
M,TJ9DS M1$1H,R
Responsible for contributin" to the optimi#ation of operative/ financial an control activities of
the company throu"h the revision and desi"n of suitable and functional administrative and
operative processes. oordinates efforts of all the areas from the company to implant new
work processes or administrative systems
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
9RH1$*T1T*9$ K
M,TJ9DS
99RD*$1T9R
Responsible for coordinatin" the analysis of administrative and operative processes of the
company to propose revisions/ desi"ns of the processes/ with the purpose of increasin" the
productivity. Supports the implementation of new work processes or administrative systems in
different areas of the company as it is re!uired.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
9RH1$*T1T*9$ K
M,TJ9DS 1$10+ST
Responsible for revisin" that the control of the administrative and operative processes of the
company is carryin" out accordin" to the specifications "iven by the Mana"er of or"ani#ation
and methods/ in order to achieve control to the area. Supports the implementation of new
work processes or administrative systems in different areas of the company as it is re!uired
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
DR*>,R 4H,$,R10
M1$1H,R5
Responsible for drivin" and maintainin" the company car assi"ned to the 6resident. May
perform personal tasks for the e-ecutive and his&her family.
@. 6ara-
6rofessional
Responsible for drivin" and maintainin" the company car assi"ned to a Director of the
company. May perform personal tasks for the e-ecutive and his&her family.
@. 6ara-
6rofessional
DR*>,R 4H,$,R10
S,R>*,S5
Drives a company car and handles delivery&collection of mail and pouches. Transports
company personnel as re!uired.
@. 6ara-
6rofessional
Career
Stream
?P600 550.505.540 .luent D years or more ). ,-ecutive
?P400 550.505.650 .luent C to )( years
?R600 550.600.540 .luent D years or more ). ,-ecutive
?R400 550.600.650 .luent C to )( years
?RE00 550.600.660 .luent C to )( years '. Mana"er
?R300 550.600.640 Semi .luent @ to C years
?RF00 550.600.4E0 Semi .luent @ to C years @. Senior
?R700 550.600.430 Semi .luent ) to @ years A. ,-perienced
?RG00 550.600.4F0 Basic Qnowled"e $one B. ,ntry
?R750 660.55F.430 1dministration D9GM,$T 9$TR90 Semi .luent ) to @ years A. ,-perienced
?SE00 550.500.540 1dministration .luent D years or more ). ,-ecutive
orporate
1ffairs
STR1T,H* 601$$*$H
D*R,T9R
Responsible for the development of studies for identification of opportunities and for the
manner of conductin" the company3s business. .ormulates economic feasibility studies
4orporate/ Hroup or Business Gnit levels5 and is in char"e of medium and lon" term
plannin". 1dvises the 6resident and the Board on matters related to mer"ers and&or
ac!uisitions of other companies.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
orporate
1ffairs
SR. STR1T,H*
601$$*$H M1$1H,R
Responsible for the development of studies for identification of opportunities and for the
manner of conductin" the company3s business. .ormulates economic feasibility studies
4orporate/ Hroup or Business Gnit levels5 and is in char"e of medium and lon" term
plannin". 1dvises the 6resident and the Board on matters related to mer"ers and&or
ac!uisitions of other companies.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
orporate
1ffairs
R,HG01T9R+ 1..1*RS
D*R,T9R
0eads and mana"es the entire re"istration process in ensurin" approvals of new products/
manufacturin" permits/ import permits/ and amendments to products. 6lans and coordinates
with marketin"/ RKD/ finance and other related departments on outlinin" re"istration
component needs and timin". ontacts with "overnment on re"ulatory conditions.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
orporate
1ffairs
SR. R,HG01T9R+
1..1*RS M1$1H,R
Mana"es the entire re"istration process in ensurin" approvals of new products/ manufacturin"
permits/ import permits/ and amendments to products. 6lans and coordinates with marketin"/
clinical research/ finance and other related departments on outlinin" re"istration component
needs and timin". ontacts with "overnment on re"ulatory conditions.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
orporate
1ffairs
R,HG01T9R+ 1..1*RS
M1$1H,R
Mana"es the entire re"istration process in ensurin" approvals of new products/ manufacturin"
permits/ import permits/ and amendments to products. 6lans and coordinates with marketin"/
clinical research/ finance and other related departments on outlinin" re"istration component
needs and timin". ontacts with "overnment on re"ulatory conditions.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
orporate
1ffairs
R,HG01T9R+ 1..1*RS
99RD*$1T9R
Responsible for the activities of product !ualification and certification with "overnment
re"ulatory a"encies/ ensurin" that they are in line with the le"al re!uirements of the domestic
market.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
orporate
1ffairs
SR. R,HG01T9R+
1..1*RS 1$10+ST
Responsible for assistin" the area in relation to processes of product !ualification and
certification with "overnment re"ulatory a"encies/ ensurin" that they are in line with the le"al
re!uirements of the domestic market.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
orporate
1ffairs
R,HG01T9R+ 1..1*RS
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
orporate
1ffairs
8R. R,HG01T9R+
1..1*RS 1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
ollects/ catalo"ues and distributes technical and commercial information from a variety of
internal and e-ternal sources to meet the information needs of mana"ement and supports the
operatin" activities of the or"ani#ation. Directs the classification/ inde-in"/ catalo"uin"/
shelvin" and circulation of books/ periodicals/ papers/ microfilm/ classified reports and
documents. Re!uisition new books/ subscriptions/ etc. Reviews current literature to determine
if specific items or data may be of value to the or"ani#ation. Researches and investi"ates the
availability of data for special or"ani#ation re!uirements and takes the necessary steps to
secure such information. 1ssists technical staff by conductin" library research and preparin"
biblio"raphies.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
9R69R1T,
S,R,T1R+
Maintain the or"ani#ation3s official and le"al documents and records accordin" to the
principles of "ood "overnance and to comply with relevant laws and re"ulations.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Career
Stream
?S300 660.50G.440 1dministration .luent @ to C years ?. Specialist
?SF00 660.50G.E50 1dministration .luent >ocational ) to @ years ). Senior
?S700 660.50G.E55 1dministration SR. S,R,T1R+ .luent >ocational ) to @ years ). Senior
?SG00 660.50G.E66 1dministration S,R,T1R+ Basic Qnowled"e >ocational ) to @ years '. ,-perienced
?SH00 660.50G.E46 1dministration 8R. S,R,T1R+ Basic Qnowled"e >ocational $one ?. ,ntry
,U,GT*>, B*0*$HG10
S,R,T1R+
Responsible of providin" hi"h level secretarial and administrative support for the Jead of
9r"ani#ation. Re!uires discretion/ confidentiality/ and detailed knowled"e of the or"ani#ation3s
operations/ procedures/ and people. Mana"e the Jead of 9r"ani#ation3s appointments and
schedules and make travel arran"ements to make best use of their time. Maintain the
e-ecutive3s special&strate"ic pro7ects. 1dvises/ supports/ assists/ coordinates/ and collaborates
on special pro7ects which are hi"hly comple-/ and involve creation and oversi"ht of
multifaceted teams. Jandle confidential information and maintain the security of the
e-ecutive3s records and files. 6erforms other administrative tasks as% preparin" documents
and presentation materialsR screenin" and respondin" to incomin" correspondence/ in!uiries/
and phone callsR draftin" letters and official information releasesR arran"in" and attendin"
meetin"sR takin" and distributin" minutes.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
D*R,T9R B*0*$HG10
S,R,T1R+
Responsible of providin" a hi"h level secretarial and administrative support for one or more of
the or"ani#ation3s e-ecutives/ re!uirin" discretion/ confidentiality/ a "ood understandin" of
technical and business vocabulary/ and a detailed knowled"e of the or"ani#ation3s operations/
procedures/ and people. Mana"e the e-ecutive3s appointments and schedules and make
travel arran"ements to make best use of their time. Hather/ compile/ verify/ and analy#e
information for the e-ecutive to use in documents such as memos/ letters/ reports/ speeches/
presentations/ and news releases. .acilitate smooth communications between the e-ecutive
and other e-ecutives/ mana"ers/ and employeesR and between the e-ecutive and e-ternal
parties such as media/ customers/ and the public. May have access to the e-ecutive3s email
accounts to schedule their appointments and answer or redirect routine en!uiries from internal
or e-ternal sources. Jandle confidential information and maintain the security of the
e-ecutive3s records and files. Maintain the e-ecutive3s office and accountin" recordsR monitor/
review/ and approve standard e-penditures to ensure that the activities of the office are
conducted within established bud"ets. 6erforms other administrative tasks as% preparin"
documents and presentation materialsR screenin" and respondin" to incomin"
correspondence/ in!uiries/ and phone callsR draftin" letters and official information releasesR
arran"in" and attendin" meetin"sR takin" and distributin" minutes.
@. 6ara-
6rofessional
Responsible of providin" timely and effective secretarial support to an office/ business unit/
department/ or other or"ani#ation "roup. 1nswer telephones/ screen calls and take messa"es
from e-ternal or internal sources R respond to more comple- or escalated en!uiries from other
secretarial staff. 1ccurately transcribe/ type/ format/ and proof read a wide variety of material
4for e-ample correspondence/ invoices/ contracts/ meetin" minutes/ reports/ speeches/ and
presentations5 usin" word processin"/ presentation/ "raphics and spreadsheet software.
oordinates internal and e-ternal meetin"s. 6erforms other administrative tasks as% preparin"
documents and presentation materialsR screenin" and respondin" to incomin"
correspondence/ in!uiries/ and phone callsR draftin" letters and official information releasesR
arran"in" and attendin" meetin"sR takin" and distributin" minutes. oach and mentor less
e-perienced secretarial help desk staff to help them resolve problems.
@. 6ara-
6rofessional
Responsible of followin" established procedures and "uidelines to provide timely and
effective secretarial support to an office/ business unit/ department/ or other or"ani#ation
"roup 1nswer telephones/ screen calls/ and take messa"es from e-ternal or internal sources.
1ccurately transcribe/ type/ format/ and proof read a wide variety of material 4for e-ample
correspondence/ invoices/ contracts/ meetin" minutes/ reports/ speeches/ and presentations5
usin" word processin"/ presentation/ "raphics and spreadsheet software. oordinate internal
and e-ternal meetin"s Mana"e the appointments and schedules of staff in the unit supported
and make travel arran"ements to make best use of their time. 6erforms other secretarial
tasks accordin" to established "uidelines/ these activities may include distributin" incomin"
mail/ preparin" out"oin" mail/ filin"/ and enterin" data into spreadsheets or other databases/
maintainin" office supplies or other inventory.
@. 6ara-
6rofessional
Responsible for the tasks related to takin" notes/ writin"/ typin" and or"ani#in" documents
and other office services/ such as% reception/ re"istration of appointments and information for
his&her immediate superior.
@. 6ara-
6rofessional
Career
Stream
?SH60 660.4FG.E60 1dministration .luent Ji"h School ) to @ years '. ,-perienced
?SH40 660.4FG.E40 1dministration R,,6T*9$*ST Basic Qnowled"e Ji"h School $one ?. ,ntry
?+600 550.60G.560 .luent )( years or more ). ,-ecutive
?+400 550.60G.650 .luent C to )( years
?+E00 550.60G.660 .luent C to )( years '. Mana"er
?+300 550.60G.640 .luent @ to C years
?+F00 550.60G.4E0 Semi .luent @ to C years @. Senior
?+700 550.60G.430 Semi .luent ) to @ years A. ,-perienced
?+G00 550.60G.4F0 Semi .luent $one B. ,ntry
R,,6T*9$*ST
4B*0*$HG105
Responsible of receivin" and correctly route incomin" and out"oin" telephone calls at a
switchboard or multi-line phone and maintain lon" distance call lo"s. Take and distribute
accurate messa"es. Hreet visitors and determine the nature of their visitR issue visitor passes
and maintain visitor lo"sR alert appropriate party of visitor arrival or direct visitors to
appropriate office/ department or employee. Respond to routine in!uiries from internal or
e-ternal sources/ for e-ample on the or"ani#ation3s location/ hours of operation/ phone
numbers/ or email address. May also perform miscellaneous administrative activities such as
bookin" meetin" rooms/ typin"/ or"ani#in" and distributin" mail/ receivin" and sendin" courier
packa"es.
@. 6ara-
6rofessional
Responsible of receivin" and correctly route incomin" and out"oin" telephone calls at a
switchboard or multi-line phone and maintain lon" distance call lo"s. Take and distribute
accurate messa"es. Hreet visitors and determine the nature of their visitR issue visitor passes
and maintain visitor lo"sR alert appropriate party of visitor arrival or direct visitors to
appropriate office/ department or employee. Respond to routine in!uiries from internal or
e-ternal sources/ for e-ample on the or"ani#ation3s location/ hours of operation/ phone
numbers/ or email address. May also perform miscellaneous administrative activities such as
bookin" meetin" rooms/ typin"/ or"ani#in" and distributin" mail/ receivin" and sendin" courier
packa"es.
@. 6ara-
6rofessional
orporate
1ffairs
9R69R1T, 1..1*RS
D*R,T9R
Responsible for implementin" the companyOs policy on public and "overnment affairs/
includin" relations with authorities/ press/ institutions and community. oordinates various
events/ promotes and participates in community pro"rams and performs other functions to
improve the companyOs ima"e.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
orporate
1ffairs
9R69R1T, 1..1*RS
SR. M1$1H,R
Responsible for the public relations and "oodwill pro"rams to improve the company3s relations
with the public/ industry/ stockholders/ and employees. May deliver speeches and scripts.
1ssi"ns and approves artwork and participates in community and civic pro"rams. May
participate in advertisin" campai"ns.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
orporate
1ffairs
9R69R1T, 1..1*RS
M1$1H,R
Responsible for plannin" and conductin" public relations and "oodwill pro"rams to improve
the company3s relations with the public/ industry/ stockholders/ and employees. May deliver
speeches and scripts. 1ssi"ns and approves artwork and participates in community and civic
pro"rams. May participate in advertisin" campai"ns.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
orporate
1ffairs
9R69R1T, 1..1*RS
SG6,R>.&99RD.&S6,.
Responsible for promotin" the institutional ima"e of the company/ its products and its social
function/ supervisin" the illustrative material of the business/ promotin" visits of authorities/
family members and the public in "eneral to the company3s installations/ as well as receivin"
directors and representatives of the newspaper/ radio and T> media.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
orporate
1ffairs
9R69R1T, 1..1*RS
SR. 1$10+ST
Responsible for assistin" the area in relation to processes of ima"e of the company/ its
products and its social function/ supervisin" the illustrative material of the business/ promotin"
visits of authorities/ family members and the public in "eneral to the company3s installations/
as well as receivin" directors and representatives of the newspaper/ radio and T> media.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
orporate
1ffairs
9R69R1T, 1..1*RS
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
orporate
1ffairs
9R69R1T, 1..1*RS
8R. 1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
?+650 550.60H.540 .luent D years or more ). ,-ecutive
?+E50 550.60H.660 .luent C to )( years '. Mana"er
IC400 530.G57.650 .luent C to )( years
ICE50 530.G57.460 .luent C to )( years '. ,-pert
IC350 530.G57.440 .luent @ to C years ?. Specialist
ICF50 530.G57.4E0 *T 9$SG0T1$T - SR. Semi .luent @ to C years @. Senior
IC750 530.G57.430 *T 9$SG0T1$T Semi .luent ) to @ years A. ,-perienced
ICG50 530.G57.4F0 *T 9$SG0T1$T - 8R. Semi .luent $one B. ,ntry
orporate
1ffairs
6GB0* R,01T*9$S
D*R,T9R
Responsible for lead the relations with or"ani#ations and Hovernmental ,ntities and is in
char"e of the preparation of mail and pro7ects to be presented to the Hovernment. 6articipates
in internal and e-ternal meetin"s 4Gnions/ 1ssociations/ .ederations/ onfederations/ etc.5
and Hovernment Sector or"ani#ations/ concernin" the solution of issues of the company3s
interest.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
orporate
1ffairs
6GB0* R,01T*9$S
M1$1H,R
Responsible for the relations with or"ani#ations and Hovernmental ,ntities and is in char"e of
the preparation of mail and pro7ects to be presented to the Hovernment. 6articipates in
internal and e-ternal meetin"s 4Gnions/ 1ssociations/ .ederations/ onfederations/ etc.5 and
Hovernment Sector or"ani#ations/ concernin" the solution of issues of the company3s interest.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Ji"h Tech
*ndustry
*T 9$SG0T*$H - SR.
M1$1H,R
1ssumes an or"ani#ation-wide leadership role for *T strate"y consultin" and reco"ni#ed for
their stron" business mana"ement capability. Will have 610 responsibility for the area of their
mana"ement. Responsible for mana"in" multiple pro7ects or a sin"le lar"e or comple- pro7ect.
Mana"es relationships with some clients and may have responsibility for business
development. Jas direct and on"oin" contact with all levels at client. Re!uires hi"hly refined
business knowled"e or technical e-pertise. Mana"es pro7ect consultin" staff. *dentifies and
pursues business opportunities with potential and e-istin" clients.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
*T 9$SG0T*$H -
,U6.&M1$1H,R
Monitors the workflow of se"ments of lar"er *T consultin" pro7ects. Be"innin" to develop an
e-pertise in a particular specialty/ either technical or industrial/ in addition to stren"thenin"
pro7ect mana"ement skills. Supports practice development initiatives/ assistin" business
development team with writin" proposals. ontacts lower to middle level client staff for
information and data collection and may participate in client meetin"s. Supervises and reviews
work of less e-perienced personnel and provides trainin".
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
*T 9$SG0T1$T -
S6,.&T,1M 0,1D,R
Responsible for mana"in" moderately lar"e or comple- *T consultin" assi"nments. 1ssist
business development team with writin" and presentin" proposal for moderately lar"e or
comple- pro7ects. Jas moderate to heavy contact with middle and senior level e-ecutives at
the client. Re!uires proven pro7ect mana"ement skills. May have an e-pertise or
comprehensive knowled"e of a particular technical specialty or industry. Supervises and
reviews work of less e-perienced personnel.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
Well-developed/ advanced knowled"e and skills in monitorin" the workflow of se"ments of
lar"er pro7ects. Be"innin" to develop an e-pertise in a particular specialty/ either technical or
industrial/ in addition to stren"thenin" pro7ect mana"ement skills. Supports practice
development initiatives/ assistin" business development team with writin" proposals. ontacts
lower to middle level client staff for information and data collection and may participate in
client meetin"s. Supervises and reviews work of less e-perienced personnel and provides
trainin".
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
1s a member of the pro7ect team/ provides analytical support to pro7ect team3s5/ conductin"
research and data analysis to support the teamOs analysis and conclusions. May focus skills in
a specific industry. Daily contact with lower and middle level mana"ement in the field.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
This is an entry level or trainee *T consultin" position. provides analytical support to pro7ect
team3s5/ conductin" research and data analysis to support the teamOs analysis and
conclusions. May focus skills in a specific industry.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
I2400 530.676.650 .luent C to )( years
I2E00 530.676.660 .luent C to )( years '. Mana"er
I2300 530.676.640 .luent @ to C years
I2F50 530.676.4E0 *$STRGT9R - SR. Semi .luent @ to C years @. Senior
I2750 530.676.430 *$STRGT9R Semi .luent ) to @ years A. ,-perienced
I2G50 530.676.4F0 *$STRGT9R - 8R. ,ntry level instruction position. Semi .luent $one B. ,ntry
IJ600 350.753.540 .luent D years or more ). ,-ecutive
IJ400 350.753.660 .luent C to )( years '. Mana"er
Ji"h Tech
*ndustry
,DG1T*9$ D,0*>,R+ -
SR. M1$1H,R
1ssumes an or"ani#ation-wide leadership role for ,ducation Delivery and reco"ni#ed for their
stron" business mana"ement capability. Will have 610 responsibility for the area of their
mana"ementR and this will represent a si"nificant amount of business revenue. *ncumbents
typically have responsibility for revenue "eneration and buildin" client base and have
established network and referral contacts. May share practice mana"ement and
administration responsibilities includin" the overall mana"ement of pro7ect teams and
development of staff. Will mana"e overall relationships with hi"h profile clients and has
fre!uent and direct contact with the most senior level mana"ers and e-ecutives to provide
technical e-pertise and pro7ect direction. 1ssists the business development team with writin"
and presentin" proposals for the lar"est and most comple- pro7ects.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
,DG1T*9$ D,0*>,R+ -
M1$1H,R
1ssumes an mana"ement role for ,ducation Delivery and reco"ni#ed for their developin"
business mana"ement capability. Will have 610 responsibility for the area of their
mana"ement. Responsible for mana"in" moderately lar"e or comple- assi"nments. 1ssist
business development team with writin" and presentin" proposal for moderately lar"e or
comple- pro7ects. Jas moderate to contact with middle and senior level e-ecutives at the
client. Re!uires proven pro7ect mana"ement skills. May have an e-pertise or comprehensive
knowled"e of a particular technical specialty or industry. Supervises and reviews work of less
e-perienced personnel.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Ji"h Tech
*ndustry
,DG1T*9$ D,0*>,R+ -
T,1M 0,1D,R
Monitors the workflow of se"ments of lar"er ,ducation Delivery pro7ects. Be"innin" to develop
an e-pertise in a particular specialty/ either technical or industrial/ in addition to stren"thenin"
pro7ect mana"ement skills. Supports practice development initiatives/ assistin" business
development team with writin" proposals. ontacts lower to middle level client staff for
information and data collection and may participate in client meetin"s. Supervises and reviews
work of less e-perienced personnel and provides trainin".
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Ji"h Tech
*ndustry
Well developed/ advanced knowled"e and skills for deliverin" educational services for a ran"e
of activities and pro"rams..
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
,-perienced instructor able to deliver a ran"e of standard educational pro"rams to a hi"h
standard and !uality.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
D*R,T9R 9.
J1RDW1R,&* D,S*H$
,$H*$,,R*$H
This position leads the Jardware ,!uipment&* Desi"n ,n"ineerin" function. Develops/
communicates and implements the strate"ic direction of the operation. Re"ularly leads
important re"ional initiatives. Jas ultimate accountability for the sub-function and provides the
hi"hest level of advice and recommendations to ma-imi#e the outcomes of Jardware
,!uipment&* desi"n investments.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Ji"h Tech
*ndustry
J1RDW1R,&* D,S*H$
,$H*$,,R*$H - S,$*9R
M1$1H,R
Ji"hly e-perienced in the mana"ement of Jardware ,!uipment&*nte"rated ircuit desi"n
en"ineerin" function. *n addition to the day-to-day mana"erial function/ the role will incorporate
strate"ic and policy development aspects that will have medium term conse!uences on the
operation of the function and perhaps impact elements of or"ani#ation performance. The
senior mana"er3s focus is based on settin" "oals and priorities. This position is also likely to
allocate accountability amon" staff/ mana"e the career development of others/ liaise with
professional staff and other mana"ers/ advise the business on technolo"y related issues and
en"a"e in medium-term plannin".
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Career
Stream
IJE50 350.753.460 .luent C to )( years '. ,-pert
IJ350 350.753.440 .luent @ to C years ?. Specialist
IJF50 350.753.4E0 Semi .luent @ to C years @. Senior
IJ750 350.753.430 Semi .luent ) to @ years A. ,-perienced
IJG50 350.753.4F0 Semi .luent $one B. ,ntry
I/600 350.EHF.540 .luent D years or more ). ,-ecutive
I/400 350.EHF.650 .luent C to )( years
I/E50 350.EHF.660 .luent C to )( years '. Mana"er
I/350 350.EHF.440 .luent @ to C years ?. Specialist
I/F50 350.EHF.4E0 Semi .luent @ to C years @. Senior
Ji"h Tech
*ndustry
J1RDW1R,&* D,S*H$
,$H*$,,R -
,U6.&M1$1H,R
Reco"ni#ed for the hi"hest level of technical e-pertise in Jardware ,!uipment&*nte"rated
ircuit desi"n en"ineerin". *ncumbents re!uire a thorou"h understandin" of a number of
disciplines. 6ositions involve the introduction and application of new developments in
hardware&* en"ineerin" and may also re!uire the development of new approaches to be
used by other professions. 1cknowled"ed e-pert within the or"ani#ation&industry.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
J1RDW1R,&* D,S*H$
,$H*$,,R - S6,.&T,1M
0,1D,R
1pplies hi"hly developed specialist knowled"e and skills in Jardware ,!uipment &*nte"rated
ircuit desi"n en"ineerin". *ncumbents re!uire a thorou"h understandin" of a number of
disciplines. 6ositions involve the introduction and application of new developments in
hardware&* en"ineerin" and may also re!uire the development of new approaches to be
used by other professions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
J1RDW1R,&* D,S*H$
,$H*$,,R - S,$*9R
Well developed/ advanced knowled"e and skills for in Jardware ,!uipment&*nte"rated ircuit
desi"n en"ineerin". *ncumbents re!uire an understandin" of a number of disciplines.
6ositions may involve the introduction and application of new developments in hardware&*
en"ineerin" and may also re!uire the development of new approaches to be used by other
professions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
J1RDW1R,&* D,S*H$
,$H*$,,R
Second level professional Jardware ,!uipment&*nte"rated ircuit desi"n en"ineerin" position.
Si"nificant e-perience in the field/ and works independently of their products and pro7ects.
1pplies and uses in-depth knowled"e of sub7ect matter. Re!uires the capacity to understand
specific client needs or technical re!uirements in order to apply well-developed skills or
knowled"e.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
J1RDW1R,&* D,S*H$
,$H*$,,R- 8R
.irst level Jardware ,!uipment&*nte"rated ircuit desi"n en"ineerin" position representin"
the most common entry point into the or"ani#ation. Works under close supervision to ac!uire
skills and knowled"eR and performs routine activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
D*R,T9R 9.
1660*1T*9$S
D,>,096M,$T
This position leads the applications development function. Develops/ communicates and
implements the strate"ic direction of the operation. Re"ularly leads important re"ional
initiatives. Jas ultimate accountability for the function and provides the hi"hest level of advice
and recommendations to ma-imi#e the outcomes of development investments.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Ji"h Tech
*ndustry
1660*1T*9$S
D,>,096M,$T - SR.
M1$1H,R
Ji"hly e-perienced in the mana"ement of applications development function. *n addition to
the day-to-day mana"erial function/ the role will incorporate strate"ic and policy development
aspects that will have medium term conse!uences on the operation of the function and
perhaps impact elements of or"ani#ation performance. The senior mana"er3s focus is based
on settin" "oals and priorities. This position is also likely to allocate accountability amon" staff/
mana"e the career development of others/ liaise with professional staff and other mana"ers.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
1660*1T*9$S
D,>,096M,$T -
,U6.&M1$1H,R
Reco"ni#ed for the hi"hest level of technical e-pertise in applications development.
*ncumbents re!uire a thorou"h understandin" of a number of disciplines. 6ositions involve the
introduction and application of new developments in applications development and may also
re!uire the development of new approaches to be used by other professions. 1cknowled"ed
e-pert within the or"ani#ation&industry.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Ji"h Tech
*ndustry
1660*1T*9$S
D,>,096M,$T -
S6,.&T,1M 0,1D,R
1pplies hi"hly developed specialist knowled"e and skills in applications development.
introduction and application of new developments in applications development and may also
re!uire the development of new approaches to be used by other professions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
1660*1T*9$S
D,>,096M,$T
,$H*$,,R - SR.
Well developed/ advanced knowled"e and skills for in applications development. *ncumbents
re!uire an understandin" of a number of disciplines. 6ositions may involve the introduction
and application of new developments in applications development and may also re!uire the
development of new approaches to be used by other professions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
I/750 350.EHF.430 Semi .luent ) to @ years A. ,-perienced
I/G50 350.EHF.4F0 Semi .luent $one B. ,ntry
I&600 350.FE0.540 .luent D years or more ). ,-ecutive
I&400 350.FE0.650 .luent C to )( years
I&E50 350.FE0.460 .luent C to )( years '. ,-pert
I&350 350.FE0.440 .luent @ to C years ?. Specialist
I&F50 350.FE0.4E0 T,ST ,$H*$,,R - SR. Semi .luent @ to C years @. Senior
I&750 350.FE0.430 T,ST ,$H*$,,R Semi .luent ) to @ years A. ,-perienced
I&G50 350.FE0.4F0 T,ST ,$H*$,,R - 8R. Semi .luent $one B. ,ntry
I@E00 G0G.546.660 .luent C to )( years '. Mana"er
I@300 G0G.546.640 .luent @ to C years
Ji"h Tech
*ndustry
1660*1T*9$S
D,>,096M,$T
,$H*$,,R
Second level professional applications development position. Si"nificant e-perience in the
field/ and works independently of their products and pro7ects. 1pplies and uses in-depth
knowled"e of sub7ect matter. Re!uires the capacity to understand specific client needs or
technical re!uirements in order to apply well-developed skills or knowled"e.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
1660*1T*9$S
D,>,096M,$T
,$H*$,,R - 8R.
.irst level applications development position representin" the most common entry point into
the or"ani#ation. Works under close supervision to ac!uire skills and knowled"eR and
performs routine activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
D*R,T9R 9. T,ST
,$H*$,,R*$H
This position leads the Test ,n"ineerin" sub-function. Develops/ communicates and
implements the strate"ic direction of the operation. Re"ularly leads important re"ional
initiatives. Jas ultimate accountability for the sub-function and provides the hi"hest level of
advice and recommendations to ma-imi#e the outcomes of testin" investments.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Ji"h Tech
*ndustry
T,ST ,$H*$,,R*$H -
SR. M1$1H,R
Ji"hly e-perienced in the mana"ement of Test en"ineerin" function. *n addition to the day-to-
day mana"erial function/ the role will incorporate strate"ic and policy development aspects
that will have medium term conse!uences on the operation of the function and perhaps
impact elements of or"ani#ation performance. The senior mana"er3s focus is based on settin"
"oals and priorities. This position is also like to allocate accountability amon" staff/ mana"e
the career development of others/ liaise with professional staff and other mana"ers/ advise the
business on technolo"y related issues and en"a"e in medium-term plannin".
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
T,ST ,$H*$,,R -
,U6.&M1$1H,R
Reco"ni#ed for the hi"hest level of technical e-pertise in desi"nin"/ developin" and
implementin" testin" procedures for systems and e!uipment. Selects testin" specifications for
new products and ensures testin" procedures are in compliance with industry specific
standards. Documents procedures and recommendations for all phases of product testin"
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
T,ST ,$H*$,,R -
S6,.&T,1M 0,1D,R
1pplies hi"hly developed specialist knowled"e and skills in desi"nin"/ developin" and
implementin" testin" procedures for systems and e!uipment. Selects testin" specifications for
new products and ensures testin" procedures are in compliance with industry specific
standards. Documents procedures and recommendations for all phases of product testin"
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
Works independently with other en"ineerin" functions from desi"n throu"h production to
desi"n/ develop/ and implement procedures for testin" systems and e!uipment. Selects
testin" specifications for new products and ensures testin" procedures are incompliance with
industry specific standards. Documents procedures and recommendations for all phases of
product testin".
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
Gnder "eneral supervision/ works with other en"ineerin" functions from desi"n throu"h
production to implement procedures for testin" systems and e!uipment. Selects testin"
specifications for new products and ensures testin" procedures are in compliance with
industry specific standards. Documents procedures and recommendations for all phases of
product testin".
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
,ntry level position. Direct supervision in e-ecutin" testin" procedures for products and
ensurin" testin" procedures are in compliance with industry specific standards. Documents
procedures and recommendations for all phases of product testin".
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
$,TW9RQ 96,R1T*9$S
9$TR90 4$95
M1$1H,R
Responsible for the mana"ement/ monitorin" and security of platforms and networks/
operatin" from a remote base or in a $etwork 9perations ontrol environment. oordinates
actions to"ether with the field areas to identify problems and e-ecute solutions.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Ji"h Tech
*ndustry
$,TW9RQ 96,R1T*9$S
9$TR90 4$95
SG6,R>*S9R
Responsible for supervision of the monitorin" team and security of platforms and networks/
operatin" from a remote base or in a $etwork 9perations ontrol environment. oordinates
actions to"ether with the field areas to identify problems and e-ecute solutions.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Career
Stream
I@F50 G0G.546.4E0 .luent @ to C years @. Senior
I@750 G0G.546.430 Semi .luent ) to @ years A. ,-perienced
I@G50 G0G.546.4F0 $one B. ,ntry
I@760 G0G.546.E50 >ocational ) to @ years ). Senior
I@G60 G0G.546.E60 >ocational ) to @ years '. ,-perienced
I@H60 G0G.546.E40 >ocational $one ?. ,ntry
I7600 G0G.FGE.540 .luent D years or more ). ,-ecutive
I7400 G0G.FGE.650 .luent C to )( years
I7E00 G0G.FGE.660 .luent C to )( years '. Mana"er
I7300 G0G.FGE.640 .luent @ to C years
I7F50 G0G.FGE.4E0 Semi .luent @ to C years @. Senior
I7750 G0G.FGE.430 Semi .luent ) to @ years A. ,-perienced
I7G50 G0G.FGE.4F0 Semi .luent $one B. ,ntry
I7760 G0G.FGE.E50 Semi .luent >ocational ) to @ years ). Senior
Ji"h Tech
*ndustry
SR. $,TW9RQ
96,R1T*9$S 9$TR90
4$95 ,$H*$,,R
Monitors the platforms and networks/ operatin" from a remote base or in a $etwork
9perations ontrol environment. 1cts to"ether with the field areas to identify problems and
e-ecute solutions. Qeeps in contact with other control networks and with the client service
center.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
$,TW9RQ 96,R1T*9$S
9$TR90 4$95
,$H*$,,R
center.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
8R. $,TW9RQ
96,R1T*9$S 9$TR90
4$95 ,$H*$,,R
center.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
SR. $,TW9RQ
96,R1T*9$S 9$TR90
4$95 96,R1T9R
9perates the platforms and networks of a remote base or a $etwork 9perations ontrol
environment/ followin" pre-determined standards. 1cts to"ether with the field areas to identify
problems and e-ecute solutions.
Technical
Qnowled"e
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
$,TW9RQ 96,R1T*9$S
9$TR90 4$95
96,R1T9R
Technical
Qnowled"e
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
8R. $,TW9RQ
96,R1T*9$S 9$TR90
4$95 96,R1T9R
Technical
Qnowled"e
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
96,R1T*9$S K
$,TW9RQ
M1*$T,$1$,
D*R,T9R
Responsible for leadin" the operation activities and also network maintenance/ re"ardin"
technical support/ preventive and correctional maintenance of the e!uipments that is installed
or is bein" installed in the fieldR in order to satisfy clients3 needs with a"ility and !uality.
Typically collaborates to the definition of the strate"ies of the area.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Ji"h Tech
*ndustry
$,TW9RQ
M1*$T,$1$, SR.
M1$1H,R
Mana"es the activities related to technical support and preventive and correctional
maintenance of e!uipment that is installed or is bein" installed in the field/ aimin" to satisfy
clientsS needs with !uality and efficiency.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
$,TW9RQ
M1*$T,$1$,
M1$1H,R
Responsible for the coordination of the activities related to technical support and preventive
and correctional maintenance of e!uipment that is installed or is bein" installed in the field/
aimin" to satisfy clientsS needs with !uality and efficiency.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Ji"h Tech
*ndustry
$,TW9RQ
M1*$T,$1$,
SG6,R>*S9R
This position typically provides first level supervision of the activities related to technical
support and preventive and correctional maintenance of e!uipment that is installed or is bein"
installed in the field/ aimin" to satisfy clientsS needs with !uality and efficiency.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Ji"h Tech
*ndustry
SR. $,TW9RQ
M1*$T,$1$,
,$H*$,,R
Responsible for the technical support and preventive and correctional maintenance of
e!uipment that is installed or is bein" installed in the field/ aimin" to satisfy clientsS needs with
!uality and efficiency.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
$,TW9RQ
M1*$T,$1$,
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
8R. $,TW9RQ
M1*$T,$1$,
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
SR. $,TW9RQ
M1*$T,$1$,
T,J$**1$
1dvanced knowled"e and ability in network maintenance and operation. The occupant needs
understandin" in multiple sub7ects and can be responsible for the introduction and application
of new development on network maintenance and operation.
@. 6ara-
6rofessional
Career
Stream
I7G60 G0G.FGE.E60 >ocational ) to @ years '. ,-perienced
I7H60 G0G.FGE.E40 >ocational $one ?. ,ntry
IP600 360.50E.540 .luent D years or more ). ,-ecutive
IP400 360.50E.650 .luent C to )( years
IPE00 360.50E.660 .luent C to )( years '. Mana"er
IP300 360.50E.640 .luent @ to C years
IPF50 360.50E.4E0 Semi .luent @ to C years @. Senior
IP750 360.50E.430 Semi .luent ) to @ years A. ,-perienced
IPG50 360.50E.4F0 Semi .luent $one B. ,ntry
IPH50 360.50E.E60 6R98,T SJ,DG0,R Semi .luent ) to @ years '. ,-perienced
IT600 440.4G0.540 .luent D years or more ). ,-ecutive
Ji"h Tech
*ndustry
$,TW9RQ
M1*$T,$1$,
T,J$**1$
Jas si"nificative e-perience in this area and work in a more independent way/ applyin" deep
knowled"e of network maintenance and operation. Demands the capacity of understandin"
the specific needs or technical e-i"encies of the client.
Technical
Qnowled"e
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
8R. $,TW9RQ
M1*$T,$1$,
T,J$**1$
.irst level position in the network maintenance and operation/ representin" the most common
entrance of the or"ani#ation. Works under near supervision to achieve abilities/ and
knowled"e e-ecutin" routine activities.
Technical
Qnowled"e
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
6R98,T M1$1H,M,$T
- D*R,T9R
0eads the pro7ect mana"ement sub-function. ,nsures pro7ect mana"ement skills and
techni!ues are applied consistently throu"hout the or"ani#ation/ deliverin" timely and !uality
outcomes. May assume pro7ect sponsorship for key pro7ects and liaise with hi"h level
stakeholders. 9versees all business critical pro7ects.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Ji"h Tech
*ndustry
6R98,T M1$1H,M,$T
- SR. M1$1H,R
Ji"hly e-perienced in mana"in" pro7ect mana"ement functions. *n addition to the day-to-day
mana"erial function/ the role will incorporate strate"ic and policy development aspects that will
have medium term conse!uences on the operation of the function and perhaps impact
elements of or"ani#ation performance. Responsible to define and allocatin" pro7ect resources/
performance reviews and post implementation evaluations. Take ownership of the successful
implementation of all pro7ects that collectively comprise a pro"ram. Mana"e the work of
pro7ect mana"ers.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
6R98,T M1$1H,M,$T
- ,U6.&M1$1H,R
Mana"es the pro7ect mana"ement function. Responsible for developin"/ prioriti#in" and
submittin" pro7ect plans/ bud"ets and methodolo"ies across a ran"e of key pro7ects. Define
pro7ect resources/ performance reviews and post implementation evaluations. Take ownership
of the successful implementation of all pro7ects that collectively comprise a pro"ram. Mana"e
the work of pro7ect mana"ers.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Ji"h Tech
*ndustry
6R98,T M1$1H,M,$T
- S6,.&T,1M 0,1D,R
1ssist the mana"ers to supervise the pro"ress across a ran"e of key pro7ects. Define pro7ect
resources/ performance reviews and post implementation evaluations. Take ownership of the
successful implementation of all pro7ects that collectively comprise a pro"ram. Mana"e the
work of pro7ect mana"ers.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Ji"h Tech
*ndustry
6R98,T M1$1H,M,$T
1$10+ST - S,$*9R
Well developed/ advanced knowled"e and skills in pro7ect mana"ement/ pro7ect plannin"/
bud"ets and methodolo"ies. Mana"es the lar"e/ difficult pro7ects. Defines pro7ect resources/
performance reviews and post implementation evaluations. Takes ownership of the successful
implementation of the pro7ects.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
6R98,T M1$1H,M,$T
1$10+ST
Si"nificant e-perience in pro7ect mana"ement/ pro7ect plannin"/ bud"ets and methodolo"ies.
Mana"es a ran"e of difficult pro7ects. Defines pro7ect resources/ performance reviews and
post implementation evaluations. Takes ownership of the successful implementation of the
pro7ects.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
6R98,T M1$1H,M,$T
1$10+ST - 8R.
Responsible for pro7ect mana"ement/ pro7ect plannin"/ bud"ets and methodolo"ies. Defines
pro7ect resources/ performance reviews and post implementation evaluations. Takes
ownership of the successful implementation of the pro7ects.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
Responsible for the implementation of pro7ect mana"ement plans throu"h the provision of
pro7ect schedulin"/ monitorin"/ reportin" and forecastin".
Gniversity
4Bachelor3s
De"ree5
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
D*R,T9R 9.
T,0,9MMG$*1T*9$S
,$H*$,,R*$H
This position leads the telecommunications en"ineerin" sub-function. Develops/
communicates and implements the strate"ic direction of the operation. Re"ularly leads
important re"ional initiatives. Jas ultimate accountability for the sub-function and provides the
hi"hest level of advice and recommendations to ma-imi#e the outcomes of
telecommunications en"ineerin" investments.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Career
Stream
IT400 440.4G0.650 .luent C to )( years
ITE50 440.4G0.460 .luent C to )( years '. ,-pert
IT350 440.4G0.440 .luent @ to C years ?. Specialist
ITF50 440.4G0.4E0 Semi .luent @ to C years @. Senior
IT750 440.4G0.430 Semi .luent ) to @ years A. ,-perienced
ITG50 440.4G0.4F0 Semi .luent $one B. ,ntry
IT760 440.4G0.E50 Semi .luent >ocational ) to @ years ). Senior
ITG60 440.4G0.E60 >ocational ) to @ years '. ,-perienced
ITH60 440.4G0.E40 >ocational $one ?. ,ntry
IJ600 G0G.EHE.540 .luent D years or more ). ,-ecutive
Ji"h Tech
*ndustry
T,0,9MMG$*1T*9$S
,$H*$,,R*$H - SR.
M1$1H,R
Ji"hly e-perienced in the mana"ement of Telecommunications en"ineerin" function. *n
addition to the day-to-day mana"erial function/ the role will incorporate strate"ic and policy
development aspects that will have medium term conse!uences on the operation of the
function and perhaps impact elements of or"ani#ation performance. The senior mana"er3s
focus is based on settin" "oals and priorities. This position is also likely to allocate
accountability amon" staff/ mana"e the career development of others/ liaise with professional
staff and other mana"ers/ advise the business on technolo"y related issues and en"a"e in
medium-term plannin".
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
T,0,9MMG$*1T*9$S
,$H*$,,R -
,U6.&M1$1H,R
Reco"ni#ed for the hi"hest level of technical e-pertise in telecommunications en"ineerin" .
introduction and application of new developments in telecommunications en"ineerin" and may
also re!uire the development of new approaches to be used by other professions.
1cknowled"ed e-pert within the or"ani#ation&industry.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
T,0,9MMG$*1T*9$S
,$H*$,,R - S6,.&T,1M
0,1D,R
1pplies hi"hly developed specialist knowled"e and skills in telecommunications en"ineerin" .
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
T,0,9MMG$*1T*9$S
,$H*$,,R - SR.
Well developed/ advanced knowled"e and skills for in telecommunications en"ineerin" .
*ncumbents re!uire an understandin" of a number of disciplines. 6ositions may involve the
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
T,0,9MMG$*1T*9$S
,$H*$,,R
Second level professional telecommunications en"ineerin" position. Si"nificant e-perience in
the field/ and works independently of their products and pro7ects. 1pplies and uses in-depth
knowled"e of sub7ect matter. Re!uires the capacity to understand specific client needs or
technical re!uirements in order to apply well-developed skills or knowled"e.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
T,0,9MMG$*1T*9$S
,$H*$,,R - 8R.
.irst level telecommunications en"ineerin" position representin" the most common entry point
into the or"ani#ation. Works under close supervision to ac!uire skills and knowled"eR and
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
T,0,9MMG$*1T*9$S
T,J$**1$ - SR.
Well developed/ advanced knowled"e and skills for in telecommunications. *ncumbents
re!uire an understandin" of a number of disciplines. 6ositions may involve the introduction
and application of new developments in telecommunications en"ineerin" and may also re!uire
the development of new approaches to be used by other professions.
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
T,0,9MMG$*1T*9$S
T,J$**1$
Second level Technical telecommunications position. Si"nificant e-perience in the field/ and
works independently of their products and pro7ects. 1pplies and uses in-depth knowled"e of
sub7ect matter. Re!uires the capacity to understand specific client needs or technical
re!uirements in order to apply well-developed skills or knowled"e.
Technical
Qnowled"e
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
T,0,9MMG$*1T*9$S
T,J$**1$ - 8R.
.irst level telecommunications Technical position representin" the most common entry point
into the or"ani#ation. Works under close supervision to ac!uire skills and knowled"eR and
Technical
Qnowled"e
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
*$T,R9$$,T*9$
D*R,T9R
Responsible for developin" the strate"y for interconnection between operators of fi-ed and
mobile telephone services/ involvin" ne"otiation of contracts & commercial a"reements in their
le"al/ re"ulatory/ economic and technical aspects and updatin" e-istin" contractsR ,nsures
implementation of interconnection pro7ects interactin" with the ,n"ineerin" and $etwork
9perations 1reas as well as mana"ement of the interconnection networkR Responsible for the
interconnection system3s financial control ensurin" re"istration and control of data for the
purpose of makin" provisions/ billin" and collectionR *dentifies new business opportunities.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Career
Stream
IJ400 G0G.EHE.650 .luent C to )( years
IJE00 G0G.EHE.660 .luent C to )( years '. Mana"er
IJ300 G0G.EHE.640 .luent @ to C years
IJF00 G0G.EHE.4E0 Semi .luent @ to C years @. Senior
IJ700 G0G.EHE.430 ) to @ years A. ,-perienced
IJG00 G0G.EHE.4F0 $one B. ,ntry
IJ450 G0G.3G0.650 .luent C to )( years
IJE50 G0G.3G0.660 .luent C to )( years '. Mana"er
IJ350 G0G.3G0.640 .luent @ to C years
IJ460 G0G.EHE.655 .luent C to )( years
IJE60 G0G.EHE.665 .luent C to )( years '. Mana"er
IJ360 G0G.EHE.645 .luent @ to C years
IA600 450.746.540 .luent D years or more ). ,-ecutive
Ji"h Tech
*ndustry
SR. BGS*$,SS
M1$1H,R&*$T,R9$$,
T*9$
Responsible for puttin" to"ether interconnection contracts and commercial a"reements
between operators of fi-ed and mobile telephone services/ involvin" analysis of their le"al/
re"ulatory/ economic and technical aspectsR *nteracts with the 0e"al and *nterconnection
,n"ineerin" 1reas/ in order to ensure observance of the re"ulation re!uired /specifically for
each type of contract.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
BGS*$,SS
M1$1H,R&*$T,R9$$,
T*9$
Responsible for all the mana"ement and control of *nterconnection Sales activities within a
specific re"ion.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Ji"h Tech
*ndustry
BGS*$,SS
SG6,R>.&99RD.&S6,.
& *$T,R9$$,T*9$
Responsible for coordinatin" and control of *nterconnection Sales activities within a specific
re"ion.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Ji"h Tech
*ndustry
SR. *$T,R9$$,T*9$
1$10+ST
Responsible for providin" differentiated and personali#ed commercial service aimin" to
develop business and enhance the fidelity of operators of fi-ed/ mobile or lon" distance
telephony.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
*$T,R9$$,T*9$
1$10+ST
telephony.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
8R. *$T,R9$$,T*9$
1$10+ST
telephony.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
SR. 601$$*$H & TR1..*
9$TR90 M1$1H,R
Mana"es the trackin" of the performance of traffic in the entire interconnection networkR
*nteracts with the interconnected operators.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
601$$*$H & TR1..*
9$TR90 M1$1H,R
Mana"es the trackin" of the performance of traffic in the entire interconnection networkR
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Ji"h Tech
*ndustry
601$$*$H&TR1..*
9$TR90
99RD.&SG6,R>.
oordinates the trackin" of the performance of traffic in the entire interconnection networkR
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Ji"h Tech
*ndustry
SR. *$T,R9$$,T*9$
T,J$*10 M1$1H,R
Responsible for the development of inte"ratin" interconnected pro7ects related to contracts
with other operators of telephone services/ involvin" *nte"rated Technical 6lannin" for fillin"
out the forms/ specifications and technical detailsR ensures implementation of pro7ects
interactin" with the ,n"ineerin" and 9perations $etwork 1reas.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
*$T,R9$$,T*9$
T,J$*10 M1$1H,R
Responsible for the development of inte"ratin" interconnected pro7ects related to contracts
with other operators of telephone services/ involvin" *nte"rated Technical 6lannin" for fillin"
out the forms/ specifications and technical detailsR ensures implementation of pro7ects
interactin" with the ,n"ineerin" and 9perations $etwork 1reas.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Ji"h Tech
*ndustry
*$T,R9$$,T*9$
T,J$*10
SG6,R>.&99RD.&S6,.
Responsible for the coordination of inte"ratin" interconnected pro7ects related to contracts
with other operators of telephone services/ involvin" *nte"rated Technical 6lannin".
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Ji"h Tech
*ndustry
*M60,M,$T1T*9$
D*R,T9R
0ead the activities of installation and testin" of e!uipment/ aimin" to satisfy client needs in
accordance with ne"otiated deadlines/ contracts and compatible costs. Qeeps in contact with
internal and e-ternal clients on operations standards and system capacity/ as well as provides
support to the areas re"ardin" evaluation & evolution of pro7ects. ,nsures that all activities are
conducted in accordance with accepted security standards/ current le"islation/ and company
pro"rams and procedures.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Career
Stream
IA400 450.746.650 .luent C to )( years
IAE00 450.746.660 .luent C to )( years '. Mana"er
IA300 450.746.640 .luent @ to C years
IAF00 450.746.4E0 Semi .luent @ to C years @. Senior
IA700 450.746.430 Semi .luent ) to @ years A. ,-perienced
IAG00 450.746.4F0 $one B. ,ntry
IA750 450.746.E50 >ocational ) to @ years ). Senior
IAG50 450.746.E60 >ocational ) to @ years '. ,-perienced
IAH50 450.746.E40 >ocational $one ?. ,ntry
I(600 300.040.560 RKD .luent )( years or more ). ,-ecutive
I(400 300.500.650 RKD .luent C to )( years
Ji"h Tech
*ndustry
*M60,M,$T1T*9$ SR.
M1$1H,R
Responsible for the mana"ement of the activities of installation and testin" of e!uipment/
aimin" to satisfy client needs in accordance with ne"otiated deadlines/ contracts and
compatible costs. Qeeps in contact with internal and e-ternal clients on operations standards
and system capacity/ as well as provides support to the areas re"ardin" evaluation & evolution
of pro7ects. ,nsures that all activities are conducted in accordance with accepted security
standards/ current le"islation/ and company pro"rams and procedures.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Ji"h Tech
*ndustry
*M60,M,$T1T*9$
M1$1H,R
Responsible for the mana"ement of the activities of installation and testin" of e!uipment/
of pro7ects. ,nsures that all activities are conducted in accordance with accepted security
standards/ current le"islation/ and company pro"rams and procedures.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Ji"h Tech
*ndustry
*M60,M,$T1T*9$
SG6,R>.&99RD.
Responsible for the coordination of the activities of installation and testin" of e!uipment/
of pro7ects.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Ji"h Tech
*ndustry
SR. *$ST1001T*9$&.*,0D
,$H*$,,R
Responsible for the installation and testin" of e!uipment/ conductin" the installation in the
field/ e-ecutin" all necessary operational tests on cables/ circuits/ modems/ radios/ antennas
and other communication e!uipment/ aimin" to meet the schedule for installation and
operation of the e!uipment/ as well as satisfy clientsS needs within the ne"otiated deadlines
and with compatible costs.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
*$ST1001T*9$&.*,0D
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
8R. *$ST1001T*9$&.*,0D
,$H*$,,R
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Ji"h Tech
*ndustry
SR. *$ST1001T*9$&.*,0D
T,J$**1$
Responsible for the operations involvin" the installation and testin" of e!uipment/ aimin" to
satisfy client needs within ne"otiated deadlines and with compatible costs.
Technical
Qnowled"e
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
*$ST1001T*9$&.*,0D
T,J$**1$
Technical
Qnowled"e
@. 6ara-
6rofessional
Ji"h Tech
*ndustry
8R. *$ST1001T*9$&.*,0D
T,J$**1$
Technical
Qnowled"e
@. 6ara-
6rofessional
R,S,1RJ K
D,>,096M,$T
D*R,T9R
Responsible for coordination and implementation of the activities related to the $ew 6roducts
and Technolo"y Development areas/ as well as for the improvement of e-istin" products and
technolo"ies. .ollows up with the head office on technolo"ical evolution and evaluatin" the
possibility of its implementation in the local market.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
R,S,1RJ K
D,>,096M,$T
M1$1H,R
Responsible for coordination and implementation of the activities related to the $ew 6roducts
and Technolo"y Development areas/ as well as for the improvement of e-istin" products and
technolo"ies. .ollows up with the head office on technolo"ical evolution and evaluatin" the
possibility of its implementation in the local market.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Career
Stream
IDE00 300.500.660 RKD .luent C to )( years '. Mana"er
ID300 300.500.440 RKD .luent @ to C years ?. Specialist
IDF00 300.500.4E0 RKD Semi .luent @ to C years @. Senior
ID700 300.500.430 RKD Semi .luent ) to @ years A. ,-perienced
IDG00 300.500.4F0 RKD Semi .luent $one B. ,ntry
IDF50 350.F3F.4E0 ,n"ineerin" DR1.TSM1$ - SR. @ to C years @. Senior
ID750 350.F3F.430 ,n"ineerin" DR1.TSM1$ ) to @ years A. ,-perienced
IDG50 350.F3F.4F0 ,n"ineerin" DR1.TSM1$ - 8R. $one B. ,ntry
IPE00 350.FHF.660 RKD .luent C to )( years '. Mana"er
IP300 350.FHF.440 RKD .luent @ to C years ?. Specialist
IPF00 350.FHF.4E0 RKD .luent @ to C years @. Senior
IP700 350.FHF.430 RKD Semi .luent ) to @ years A. ,-perienced
6R9DGT
D,>,096M,$T
M1$1H,R
Responsible for the activities related to the development of a product or line of products/ as
well as the improvement of e-istin" products and technolo"y. .ollows up with the head office
on technolo"ical evolution and evaluates the possibility of its implementation in the local
market.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
6R9DGT
D,>,096M,$T
,$H*$,,R S6,*10*ST
Responsible for the development of new products and & or technolo"ies or the improvement of
e-istin" products and & or technolo"ies/ preparin"/ reviewin" and coordinatin" pro7ects/
accordin" to established schedules and costs and ensurin" that the company standards of
!uality are met. May be formally or informally responsible for leadin" a "roup of less
e-perienced en"ineers.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. 6R9DGT
D,>,096M,$T
,$H*$,,R
!uality are met.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6R9DGT
D,>,096M,$T
,$H*$,,R
!uality are met.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. 6R9DGT
D,>,096M,$T
,$H*$,,R
!uality are met.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6repares drawin" or layouts workin" from en"ineerin" specifications or detail drawin"s. Gses
a computer or other draftin" techni!ues to perform scalin"/ dimensionin"/ or line locatin"
accordin" to standard industry procedures. ombines various details from sketches/ drawin"s/
or blueprints and makes re!uired calculations.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
61Q1H*$H
D,>,096M,$T
M1$1H,R
Responsible for the mana"ement all activities related to packa"in" development/ ensurin"
ade!uate protection of the product/ optimi#in" the cost & benefit ratio/ maintainin" standards
and ali"nment with "overnment re"ulations and "uidelines. Qeeps the 6acka"in"
Development Manual updated/ ensurin" that its rules and "uidelines are strictly followed.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
61Q1H*$H
D,>,096M,$T
,$H*$,,R S6,.
Responsible for packa"e development/ assertin" suitable protection to product/ optimi#in"
cost&benefit/ standardi#in" and adaptin" to "overnment laws and patterns. Qeeps 6acka"e
Development Manual updated/ assurin" the true e-ecution of patterns and orientations.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. 61Q1H*$H
D,>,096M,$T
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
61Q1H*$H
D,>,096M,$T
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
IPG00 350.FHF.4F0 RKD Semi .luent $one B. ,ntry
/(600 F50.040.560 .luent )( years or more ). ,-ecutive
/(400 F50.500.650 .luent C to )( years
/(E00 F50.500.660 .luent C to )( years '. Mana"er
/(300 F50.500.6E0 .luent >ocational @ to C years
/(F00 F50.500.4E0 @ to C years @. Senior
/(700 F50.500.430 ) to @ years A. ,-perienced
/(G00 F50.500.4F0 $one B. ,ntry
/C600 F50.376.540 6GRJ1S*$H D*R,T9R .luent D years or more ). ,-ecutive
/C400 F50.376.650 .luent C to )( years
/CE00 F50.376.660 .luent C to )( years '. Mana"er
/C300 F50.376.640 .luent @ to C years
8R. 61Q1H*$H
D,>,096M,$T
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
SG660+K 09H*ST*S
D*R,T9R
0eads the supply K lo"istics function. Responsibilities include material control and plannin"/
stora"e/ distribution and procurement. ,stablishes ob7ectives/ policies/ standards and time
frames to ensure !uality and !uantities re!uired at the best cost and delivery conditions. May
also be responsible for production plannin" and control as well as development of reliable
suppliers. Develops studies and determines strate"ies to enhance the efficiency of the
processes.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
Supply K
0o"istics
SR. SG660+ K 09H*ST*S
M1$1H,R
Responsible for the plannin" and mana"ement of activities related to material lo"istics/ aimin"
at meetin" pre-determined !uantities/ !uality and deadlines/ and the efficiency of operational
flows. oordinates materials supply/ stora"e/ distribution and order delivery/ seekin" the
optimi#ation of available resources to meet the needs of the 6roduction and Sales areas.
Develops studies and determines strate"ies to enhance the efficiency of the processes.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Supply K
0o"istics
SG660+ K 09H*ST*
M1$1H,R
Responsible for the plannin" and mana"ement of activities related to material lo"istics/ aimin"
at meetin" pre-determined !uantities/ !uality and deadlines/ and the efficiency of operational
flows. oordinates materials supply/ stora"e/ distribution and order delivery/ seekin" the
optimi#ation of available resources to meet the needs of the 6roduction and Sales areas.
Develops studies and determines strate"ies to enhance the efficiency of the processes.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Supply K
0o"istics
SG660+K 09H*ST*
99RD.
oordinates activities related to materials lo"istic/ seekin" to attend predetermined !uantities/
!uality and defined terms/ and conse!uentially/ operational flows efficiency. oordinates
materials supply/ stock/ distribution and orders delivery/ lookin" for a optimi#ation the
resources to attend 6roduction and Sellin" areas needs. Develops studies and define
strate"ies to improve procedures efficiency.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
Supply K
0o"istics
SR. SG660+ K 09H*ST*
1$10+ST
Responsible for the activities related to materials lo"istic/ seekin" to attend predetermined
!uantities/ !uality and defined terms/ materials supply/ stock/ distribution and orders delivery
to attend 6roduction and Sellin" areas needs.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
SG660+K 09H*ST*
1$10+ST
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
8R. SG660+K 09H*ST*
1$10+ST
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
Responsible for the administration of materials and service supply/ development of new
suppliers and preparation of the import and e-port processes/ aimin" at meetin" internal and
e-ternal clientsS needs within the a"reed terms/ competitive costs & prices and pre-established
!uality standards.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Supply K
0o"istics
H,$,R10 6GRJ1S*$H
M1$1H,R
Responsible for the plannin" and coordination of activities involvin" the purchase of raw
materials/ packa"in" material/ machinery and e!uipment as well as non productive materials
and services/ satisfyin" internal clientsS orders as to cost/ !uantity/ !uality and time frame.
Develops studies and ne"otiates with suppliers in order to "et the best conditions and find new
alternatives of purchase.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Supply K
0o"istics
D*R,T M1T,R*10
6GRJ1S*$H M1$1H,R
Responsible for the activities related to the purchase of productive material/ involvin" the
supervision of buyers/ price ne"otiations and accompanyin" delivery schedules/ aimin" at
satisfyin" internal clientsS orders. 6repares studies and develops new suppliers.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Supply K
0o"istics
D*R,T M1T,R*10
6GRJ1S*$H SG6,R>.
Responsible for the e-ecution and coordination of activities involvin" the supply of productive
material and development of new sources of supply/ aimin" at satisfyin" the needs of internal
and e-ternal clientsS needs within ne"otiated time frames/ competitive costs & prices and pre-
established standards of !uality.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Career
Stream
/CF00 F50.376.4E0 SR. T,J$*10 BG+,R .luent @ to C years @. Senior
/C700 F50.376.430 T,J$*10 BG+,R Semi .luent ) to @ years A. ,-perienced
/CG00 F50.376.4F0 8R. T,J$*10 BG+,R Semi .luent $one B. ,ntry
/CH00 F50.376.E60 Basic Qnowled"e Ji"h School ) to @ years '. ,-perienced
/CE50 600.376.660 .luent C to )( years '. Mana"er
/C350 600.376.640 @ to C years
/CF50 600.376.4E0 .inance SR. BG+,R Semi .luent @ to C years @. Senior
/C750 600.376.430 .inance BG+,R Semi .luent ) to @ years A. ,-perienced
/CG50 600.376.4F0 .inance 8R. BG+,R Basic Qnowled"e $one B. ,ntry
/CH50 F50.376.E40 6GRJ1S*$H 0,RQ $ot $ecessary Ji"h School $one ?. ,ntry
/C360 F50.EE0.640 Semi .luent @ to C years
/CF60 F50.EE0.4E0 @ to C years @. Senior
/C760 F50.EE0.430 ) to @ years A. ,-perienced
Supply K
0o"istics
Responsible for the processes of productive material purchases of hi"h comple-ity/ involvin"
the analysis of re!uisitions/ preparation and verification of !uotations/ ne"otiation/ approval
and placin" of purchase orders and&or contracts/ within ne"otiated time frames/ competitive
costs & prices and pre-established standards of !uality.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
Responsible for the processes of productive material purchases of medium comple-ity/
involvin" the analysis of re!uisitions/ preparation and verification of !uotations/ ne"otiation/
approval and placin" of purchase orders and&or contracts/ within ne"otiated time frames/
competitive costs & prices and pre-established standards of !uality.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
Responsible for the processes of productive material purchases of low comple-ity/ involvin"
the analysis of re!uisitions/ preparation and verification of !uotations/ ne"otiation/ approval
and placin" of purchase orders and&or contracts/ within ne"otiated time frames/ competitive
costs & prices and pre-established standards of !uality.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
T,J*$*10
6GRJ1S*$H 0,RQ
1ssist the processes of productive material purchases of low comple-ity/ involvin" the analysis
of re!uisitions/ preparation and verification of !uotations/ ne"otiation/ approval and placin" of
purchase orders and&or contracts/ within ne"otiated time frames/ competitive costs & prices
and pre-established standards of !uality.
@. 6ara-
6rofessional
Supply K
0o"istics
*$D*R,T M1T,R*10
6GRJ1S*$H MHR
Responsible for the activities related to non-productive materials purchases/ aimin" at
catalo"uin"/ specifyin" and re"isterin" non-productive materials and services for the company.
Researches/ identifies and re"isters suppliers/ accompanies deliveries & e-ecution of services/
emits & administers contracts/ purchase orders and service orders.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Supply K
0o"istics
*$D*R,T M1T,R*10
6GRJ1S*$H SG6,R>
Responsible for the e-ecution and coordination of activities involvin" the supply of "eneral
material and development of new sources of supply/ aimin" at satisfyin" the needs of internal
and e-ternal clientsS needs within ne"otiated time frames/ competitive costs & prices and pre-
established standards of !uality.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for non-productive material purchases/ identifyin" and re"isterin" suppliers and
materials/ ne"otiatin" with suppliers/ receivin" and verifyin" materials/ in order to satisfy
internal clientsS needs. Henerates reports to support mana"ement.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
Gnder indirect supervision performs a variety of duties such as the maintenance of updated
purchase records/ makin" purchases of ur"ent materials and&or transportation service for
materials or products inside the city or to other locations.
@. 6ara-
6rofessional
Supply K
0o"istics
6GRJ1S*$H
9$TR1TS 1DM*$.
SG6,R>.
Responsible for the coordination of the activities related to preparation and analysis of all
purchase contracts/ as well as modifyin" contract clauses and other occurrences/ in order to
satisfy the company3s supply needs.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Supply K
0o"istics
SR. 9$TR1T
1DM*$*STR1T*9$
1$10+ST
Responsible for the activities of preparation and analysis of purchase contracts/ as well as
arran"ements for the modification of contract clauses and other occurrences/ in order to
satisfy the company3s supply needs. May also supervise other analysts in their activities.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
9$TR1T
1DM*$*STR1T*9$
1$10+ST
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
/CG60 F50.EE0.4F0 $one B. ,ntry
/"E00 F50.3HF.660 .luent C to )( years '. Mana"er
/"300 F50.3HF.640 .luent @ to C years
/"F00 F50.3HF.4E0 .luent @ to C years @. Senior
/"700 F50.3HF.430 Semi .luent ) to @ years A. ,-perienced
/"G00 F50.3HF.4F0 Semi .luent $one B. ,ntry
/I300 F50.3GE.640 .luent @ to C years
/IF00 F50.3GE.4E0 Semi .luent @ to C years @. Senior
/I700 F50.3GE.430 Semi .luent ) to @ years A. ,-perienced
/IG00 F50.3GE.4F0 Semi .luent $one B. ,ntry
/IH00 F50.3GE.E60 $ot $ecessary Ji"h School ) to @ years '. ,-perienced
/&E00 F50.3H6.660 M1T,R*10 M1$1H,R .luent C to )( years '. Mana"er
Supply K
0o"istics
8R. 9$TR1T
1DM*$*STR1T*9$
1$10+ST
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
SG660*,RS
D,>,096M,$T
M1$1H,R
Responsible for identifyin" and developin" suppliers accordin" to the companyS !uality
policies/ aimin" at the achievement of pre-established !uality standards by all providers/
assurin" that productive process follows the !uality pro"rams. 1lso responsible for certifyin"
alternative suppliers in order to "uarantee that the productive process will not stop due to lack
of raw material.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Supply K
0o"istics
SG660*,RS
D,>,096M,$T 99RD.
Responsible for coordinatin" the activities related to identification and development of
suppliers accordin" to the companyS !uality policies/ aimin" at the achievement of pre-
established !uality standards by all providers/ assurin" that productive process follows the
!uality pro"rams. 1lso responsible for certifyin" alternative suppliers in order to "uarantee that
the productive process will not stop due to lack of raw material.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Supply K
0o"istics
SR. SG660*,RS
D,>,096M,$T
,$H*$,,R
Responsible for the development of suppliers accordin" to the companyS !uality policies/
aimin" at the achievement of pre-established !uality standards by all providers/ assurin" that
productive process follows the !uality pro"rams. 1lso responsible for identifyin" alternative
suppliers in order to "uarantee that the productive process will not stop due to lack of raw
material.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
SG660*,RS
D,>,096M,$T
,$H*$,,R
material.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
8R. SG660*,RS
D,>,096M,$T
,$H*$,,R
material.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
*$>,$T9R+ 9$TR90
99RD.&SG6,R>.
Responsible for supervisin" the activities of a "roup of employees en"a"ed in updatin"
records and maintainin" control of productive materials and finished products. *s also
responsible for maintainin" the production control system updated/ avoidin" e-cessive stocks
and&or materials shorta"es.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Supply K
0o"istics
SR. *$>,$T9R+
9$TR90&ST9Q
1$10+ST
Responsible for maintainin" control over the volume of raw materials/ parts in process and
finished products/ in order to ensure pre-determined stock levels. oordinates cyclical
recountin" of materials and reconciliation of actual inventories vs. system3s records.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
*$>,$T9R+
9$TR90&ST9Q
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
8R. *$>,$T9R+
9$TR90&ST9Q
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
*$>,$T9R+
9$TR90&ST9Q 0,RQ
Responsible for performin" a variety of support duties in order to maintain control over
finished products inventories/ such as% ensure supply of raw materials and components to
production areas/ record the entry of finished products to the correspondin" warehouse and
prepare various reports.
@. 6ara-
6rofessional
Supply K
0o"istics
Responsible for optimi#in" the administration of materials and finished products plannin" and
controllin" the material levels in order to ensure appropriate and timely sales orders delivery.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Career
Stream
/&300 F50.3H6.6E0 Semi .luent >ocational @ to C years
/&F00 F50.3H6.4E0 SR. M1T,R*10 1$10+ST Basic Qnowled"e @ to C years @. Senior
/&700 F50.3H6.430 M1T,R*10 1$10+ST Basic Qnowled"e ) to @ years A. ,-perienced
/&G00 F50.3H6.4F0 8R. M1T,R*10 1$10+ST Basic Qnowled"e $one B. ,ntry
/&350 F50.F5F.660 W1R,J9GS, M1$1H,R .luent C to )( years '. Mana"er
/&F50 F50.F5F.640 Semi .luent @ to C years
/&750 F50.F5F.6E0 Semi .luent >ocational @ to C years
/&H50 F50.F5F.E60 W1R,J9GS, 1SS*ST1$T $ot $ecessary Ji"h School ) to @ years '. ,-perienced
/&H60 F50.F5F.E40 W1R,J9GS, 0,RQ $ot $ecessary Ji"h School $one ?. ,ntry
/P600 F50.3GG.540 .luent D years or more ). ,-ecutive
/P400 F50.3GG.650 .luent C to )( years
/PE00 F50.3GG.660 .luent C to )( years '. Mana"er
/P300 F50.3GG.640 .luent @ to C years
/PF00 F50.3GG.4E0 .luent @ to C years @. Senior
Supply K
0o"istics
M1T,R*10 J1$D0*$H
SG6,R>*S9R
Responsible for the ade!uate handlin" of production materials within one workin" facility or
durin" one shift. ,nsures ade!uate stock level and timely supply of materials to the production
lines or workin" areas and oversee the proper control of inventories.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
Supply K
0o"istics
Responsible for the plannin" of materials and production/ providin" resources and materials
accordin" to pre-established demand. May also supervise other analysts in their activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
accordin" to pre-established demand.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
accordin" to pre-established demand.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
Responsible for administerin" the "eneral warehouse function 4raw materials/ finished
products/ tool and packa"in" materials5. Desi"ns and controls warehousin" procedures and
inventories. Mana"es employees en"a"ed in warehousin" activities.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Supply K
0o"istics
W1R,J9GS,
99RD*$1T9R
Supervises day-to-day administration of store or warehouse. Maintains stock information/
monitors daily material movement and actual production schedules versus inventory levels.
1ssists in inventory control/ stock turnover analyses and material schedulin".
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Supply K
0o"istics
W1R,J9GS,
SG6,R>*S9R
Supervises day-to-day administration of store or warehouse. Maintains stock information/
monitors daily material movement and actual production schedules versus inventory levels.
1ssists in inventory control/ stock turnover analyses and material schedulin".
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
Supply K
0o"istics
Responsible for material & e!uipment reception/ verification/ stora"e and delivery in order to
satisfy areasS demand and comply with le"al and fiscal norms.
@. 6ara-
6rofessional
Supply K
0o"istics
Responsible for clerical store duties such as maintenance of stock cards and inventory
records and typin" of document relatin" to stock transfers/ delivery and replenishment.
@. 6ara-
6rofessional
Supply K
0o"istics
09H*ST* 601$$*$H
D*R,T9R
Responsible for lo"istics procedures plannin"/ calculatin" suitable stock levels/ definin" better
transportation routes/ etc. Develops and controls internal and e-ternal procedures/ to attend
company needs and minimi#e costs involved in operation lo"istics.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Supply K
0o"istics
SR. 09H*ST* 601$$*$H
M1$1H,R
Responsible for lo"istics procedures plannin"/ calculatin" suitable stock levels/ definin" better
transportation routes/ etc. Develops and controls internal and e-ternal procedures/ to attend
company needs and minimi#e costs involved in operation lo"istics.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Supply K
0o"istics
09H*ST* 601$$*$H
M1$1H,R
Responsible for the plannin" of lo"istic processes/ calculatin" ade!uate levels of stock/
definin" optimal transportation routes/ etc. Develops and improves internal and e-ternal
processes/ in order to satisfy company needs to minimi#e costs related to the lo"istics of the
operation.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Supply K
0o"istics
09H*ST* 601$$*$H
SG6,R>.&99RD.
Responsible for supervisin" the activities related to the plannin" of lo"istic processes/
calculatin" ade!uate levels of stock/ definin" optimal transportation routes/ etc. Develop and
implement internal and e-ternal processes/ in order to satisfy company needs to minimi#e
costs related to the lo"istics of the operation.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Supply K
0o"istics
SR. 09H*ST* 601$$*$H
1$10+ST
Responsible for identifyin" improvements in the lo"istic processes/ such as calculatin"
ade!uate levels of stock/ definin" optimal transportation routes/ etc. 1naly#e the develop and
improve internal and e-ternal processes to meet company ob7ectives. onducts lo"istic
studies in order to verify financial feasibility of pro7ect implementations & alterations/ supportin"
strate"ic mana"ement decisions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
/P700 F50.3GG.430 Semi .luent ) to @ years A. ,-perienced
/PG00 F50.3GG.4F0 Semi .luent $one B. ,ntry
/P750 F50.3GG.E50 >ocational ) to @ years ). Senior
/PG50 F50.3GG.E60 09H*ST*S T,J$**1$ >ocational ) to @ years '. ,-perienced
/PH50 F50.3GG.E40 >ocational $one ?. ,ntry
/RE00 F00.763.660 Manufacturin" .luent C to )( years '. Mana"er
/R300 F00.763.640 Manufacturin" Semi .luent @ to C years
/RF00 F00.763.4E0 Manufacturin" @ to C years @. Senior
/R700 F00.763.430 Manufacturin" 6R9DGT*9$ 601$$,R ) to @ years A. ,-perienced
/RG00 F00.763.4F0 Manufacturin" $one B. ,ntry
/T600 F50.F0E.540 .luent D years or more ). ,-ecutive
/TE00 F50.F0E.660 .luent C to )( years '. Mana"er
/T300 F50.F0E.6E0 .luent >ocational @ to C years
Supply K
0o"istics
09H*ST* 601$$*$H
1$10+ST
ade!uate levels of stock/ definin" optimal transportation routes/ etc. 1naly#e and improve
internal and e-ternal processes to meet company ob7ectives. onducts lo"istic studies in
order to verify financial feasibility of pro7ect implementations & alterations/ supportin" strate"ic
mana"ement decisions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
8R. 09H*ST* 601$$*$H
1$10+ST
ade!uate levels of stock/ definin" optimal transportation routes/ etc. 1naly#e and improve
internal and e-ternal processes to meet company ob7ectives. onducts lo"istic studies in
order to verify financial feasibility of pro7ect implementations & alterations/ supportin" strate"ic
mana"ement decisions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
SR. 09H*ST*S
T,J$**1$
Responsible for the activities related to the lo"istics process such as optimi#ation of transport
routes/ etc.R takes part in the development of new internal and e-ternal processes aimin" at
the achievement of company3s ob7ectives.
Technical
Qnowled"e
@. 6ara-
6rofessional
Supply K
0o"istics
Technical
Qnowled"e
@. 6ara-
6rofessional
Supply K
0o"istics
8R. 09H*ST*S
T,J$**1$
Technical
Qnowled"e
@. 6ara-
6rofessional
6R9DGT*9$ 601$$*$H
K 9$TR90 MHR
Responsible for the ade!uate plannin" of production/ maintainin" close control of production
materials and finished or semi-finished products. Mana"es employees in e-peditin" materials/
preparin" production pro"rams/ maintainin" inventory controls and keepin" records on
customersO re!uirements.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
6R9DGT*9$ 601$. K
9$TR90 SG6,R>.
oordinates materials re!uirement accordin" to production schedules/ maintains inventory
controls of raw materials/ finished and semi-finished products. Maintains coordination of
production pro"rams in different areas of the plant.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. 6R9DGT*9$
601$$,R
6repares detailed production schedules in accordance with re!uired volumes/ plant capacity
and materials availability. ontrols actual fi"ures of production and prepares schedule
ad7ustments whenever re!uired. May supervise lesser e-perienced pro"rammers in their
activities.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
ad7ustments whenever re!uired.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. 6R9DGT*9$
601$$,R
ad7ustments whenever re!uired.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
D*STR*BGT*9$ 1$D
TR1$S69RT1T*9$
D*R,T9R
Responsible for distribution activities of finished product to the distribution center and&or
distribution center to the client/ coordinatin" transportation services and ne"otiatin"
commercials conditions/ envoys and develops transportation services supplier/ ne"otiatin"
operational and commercials conditions to transportation services of primary sub7ect. 1nswer
for the distribution centers/ coordinatin" stora"e activities/ distribution and orders delivery/
tryin" to optimi#e the available resources to attend Sellin" area needs and to attend company
key clients. Develops studies and defines strate"y to improve procedures efficiency.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Supply K
0o"istics
TR1$S69RT1T*9$
M1$1H,R
Responsible for the activities of prospectin" and developin" transportation service suppliers/
ne"otiatin" commercial and operational conditions for the transportation of raw material/
sundry material and finished product to the distribution centers and&or directly to the clients.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Supply K
0o"istics
TR1$S69RT1T*9$
99RD.&SG6,R>.
Responsible for the plannin" and coordination of transportation operations 4raw material/
sundry material and finished product5 in order to satisfy the desired levels of service and
"uarantee the optimi#ation of transportation flows at the lowest possible cost.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
Career
Stream
/TF00 F50.F0E.4E0 Basic Qnowled"e @ to C years @. Senior
/T700 F50.F0E.430 Basic Qnowled"e ) to @ years A. ,-perienced
/TG00 F50.F0E.4F0 $ot $ecessary $one B. ,ntry
/T450 F50.F56.650 .luent C to )( years
/TE50 F50.F56.660 .luent C to )( years '. Mana"er
/T350 F50.F56.640 Semi .luent @ to C years
/TF50 F50.F56.4E0 @ to C years @. Senior
/T750 F50.F56.430 D*STR*BGT*9$ 1$10+ST ) to @ years A. ,-perienced
/TG50 F50.F56.4F0 $ot $ecessary $one B. ,ntry
/TH50 F50.F0E.E40 $ot $ecessary Ji"h School $one ?. ,ntry
/TE60 F50.F50.660 .luent C to )( years '. Mana"er
/T360 F50.F50.640 .luent @ to C years
Supply K
0o"istics
SR. TR1$S69RT1T*9$
1$10+ST
Responsible for the operations of transportation 4raw material/ sundry material and finished
product5 in order to satisfy the desired levels of service and "uarantee the optimi#ation of
transportation flows at the lowest possible cost.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
TR1$S69RT1T*9$
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
8R. TR1$S69RT1T*9$
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
SR. D*STR*BGT*9$
M1$1H,R
Responsible for the distribution activities of the finished products/ involvin" the reception/
delivery and control of inventory with the ob7ective of satisfyin" internal and e-ternal client
needs within compatible terms and costs. Responsible for the centers of distribution/
coordinatin" activities/ distribution and delivery of orders/ seekin" to optimi#e the resources
available to attend to the needs of sales.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Supply K
0o"istics
D*STR*BGT*9$
M1$1H,R
Mana"es the activities of distribution/ involvin" the reception/ delivery and control of inventory/
with the ob7ective of satisfyin" internal and e-ternal client needs within compatible terms and
costs. 6lans and attends to space and stora"e needs/ evaluates the efficiency of means of
transportation and proposes improvements in order to optimi#e the distribution process.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Supply K
0o"istics
D*STR*BGT*9$
99RD.&SG6,R>.
Responsible for the coordination of the activities of distribution/ involvin" the reception/
delivery and control of inventory/ with the ob7ective of satisfyin" internal and e-ternal client
needs within compatible terms and costs. >erifies space and stora"e needs/ evaluates the
efficiency of means of transportation and proposes improvements in order to optimi#e the
distribution process.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Supply K
0o"istics
SR. D*STR*BGT*9$
1$10+ST
Responsible for the activities of distribution/ involvin" the reception/ delivery and control of
inventory/ with the ob7ective of satisfyin" internal and e-ternal client needs within compatible
terms and costs. ,valuates the efficiency of means of transportation and proposes
improvements in order to optimi#e the distribution process.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
8R. D*STR*BGT*9$
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
D*STR*BGT*9$
1SS*ST1$T
Responsible for the activities related to material delivery/ e-ecutin" the correct distribution/
throu"h an efficient control of item verifications/ aimin" at satisfyin" internal & e-ternal client
needs.
@. 6ara-
6rofessional
Supply K
0o"istics
*M69RT & ,U69RT
M1$1H,R
Responsible for the activities related to the import of material and e!uipment necessary for the
company3s operation/ as well as for the e-port of finished products. ,stablishes contacts with
state and private entities in order to e-pedite the necessary documentation for the import &
e-port process. *s in char"e of development of the lo"istics structure to distribute the
company3s products in the forei"n market/ in accordance to it3s commercial policies.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Supply K
0o"istics
*M69RT&,U69RT
SG6,R>*S9R
Responsible for the control of all documentation related to the import & e-port process/
maintainin" controls of tariff payments/ letters of credit and accompanyin" items which are
critical to production. Deals with processes in "overnment or"ani#ations and studies current
le"islation/ aimin" at obtainin" fiscal and credit benefits for the company.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Career
Stream
/TF60 F50.F50.4E0 .luent @ to C years @. Senior
/T760 F50.F50.430 Basic Qnowled"e ) to @ years A. ,-perienced
/TG60 F50.F50.4F0 Basic Qnowled"e $one B. ,ntry
/TG40 F50.F50.E40 Basic Qnowled"e Ji"h School $one ?. ,ntry
&C600 E60.36E.540 Sales .luent D years or more ). ,-ecutive
&C400 E60.36E.650 Sales .luent C to )( years
&CE00 E60.36E.660 Sales .luent C to )( years '. Mana"er
&C300 E60.36E.640 Sales .luent @ to C years
&CF00 E60.36E.4E0 Sales Semi .luent @ to C years @. Senior
&C700 E60.36E.430 Sales Basic Qnowled"e ) to @ years A. ,-perienced
&CG00 E60.36E.4F0 Sales Basic Qnowled"e $one B. ,ntry
&CH00 E50.E76.E45 Marketin" 6R9M9T,R Basic Qnowled"e Ji"h School $one ?. ,ntry
Supply K
0o"istics
SR. *M69RT & ,U69RT
1$10+ST
Responsible for the activities of issuin" and controllin" import licenses and all the other
processes and controls of the e-port area. ontrols shipped items and shippin" validity dates
as well as debits and duties & tariffs at "overnment institutions. May supervise lesser
e-perienced analyst in their activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
*M69RT & ,U69RT
1$10+ST
as well as debits and duties & tariffs at "overnment institutions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
8R. *M69RT & ,U69RT
1$10+ST
as well as debits and duties & tariffs at "overnment institutions.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Supply K
0o"istics
*M69RT & ,U69RT
1SS*ST1$T
Supports the activities of issuin" and controllin" import licenses and all the other processes
and controls of the e-port area. ontrols shipped items and shippin" validity dates as well as
debits and duties & tariffs at "overnment institutions.
@. 6ara-
6rofessional
TR1D, M1RQ,T*$H
D*R,T9R
0eads the Trade marketin" plannin" strate"ies. Responsible for ma-imi#in" revenue and
contribution re!uirements by identifyin" market opportunities/ mana"in" the relationship
between the company and the channels of sales to the consumer/ optimi#in" vessel space/
determinin" promotional strate"ies/ in order to ensure that sales and profitability ob7ectives are
met. This position is often co-responsible for the marketin" and pricin" activities of the
company.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
TR1D, M1RQ,T*$H
HR9G6&$1T*9$10 SR.
M1$1H,R
Responsible for mana"ement of the relationship between the company and the channels of
sales to the consumer. 6rovides supervision&"uidance for trade and pricin" department
personnel. Sets revenue and contribution re!uirements with trade mana"ement/ pricin"/ sales/
and customer service. Develops and implements pricin" policy for the market. Represents
trade mana"ement in internal and e-ternal meetin"s. Directs and assists the sales&customer
service activities includin" acceptance of annual sales bud"ets/ tar"et account pro"rams and
market reviews as it relates to trade mana"ement. Maintains market awareness throu"h
various sources includin" sales reports/ market statistics and trade reports.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
TR1D, M1RQ,T*$H
M1$1H,R
Responsible for retail price and accurate trade mar"in structure. 1lso responsible for effective
marketin" strate"y that related to trade mar"in for all retailers and key accounts. Secure all
the trade mar"in/ commissions/ and etc. Mana"in" any activities of merchandi#in" a"encies to
be more effective.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
TR1D, M1RQ,T*$H 8R.
M1$1H,R&SG6,R>.
Supervises the activities related to promotional strate"ies for a specific outlet/ in order to
ensure that sales and profitability ob7ectives are met. *s located on the client3s premises/
usually a supermarket or lar"e retailer.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. TR1D, M1RQ,T*$H
1$10+ST
Responsible of the activities related to promotional strate"ies for a specific outlet/ in order to
ensure that sales and profitability ob7ectives are met. *nvolved in e-ecutin" the marketin"
strate"y for retailers and key accounts. Support the merchandi#in" a"encies to be more
effective.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
TR1D, M1RQ,T*$H
1$10+ST
Responsible for helpin" Trade Marketin" Mana"er to establish the marketin" strate"y for
retailers and key accounts. Support to mana"e the merchandi#in" a"encies to be more
effective.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
TR1D, M1RQ,T*$H 8R.
1$10+ST
1ccomplish the activities related to promotional strate"ies for a specific outlet/ in order to
ensure that sales and profitability ob7ectives are met.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for promotin" sales of the company3s products/ in accordance to the defined
commercial pro"rams. >isits tar"eted sales outlets to e-plain sales and promotion conditions.
@. 6ara-
6rofessional
Career
Stream
&C450 E60.36E.655 Sales .luent C to )( years
&CE50 E50.E76.660 Sales .luent C to )( years '. Mana"er
&C350 E50.E76.640 Sales .luent @ to C years
&C750 E50.E76.6E6 Marketin" Basic Qnowled"e >ocational @ to C years
&CH50 E50.E76.E40 Marketin" M,RJ1$D*S,R $ot $ecessary Ji"h School $one ?. ,ntry
&C760 5E0.6GG.430 Marketin" HR16J* D,S*H$,R Basic Qnowled"e ) to @ years A. ,-perienced
&CH60 E50.EEE.E60 Sales Ji"h School ) to @ years '. ,-perienced
&&600 E50.EEG.540 Marketin" 1T,H9R+ D*R,T9R .luent D years or more ). ,-ecutive
&&400 E50.EEG.650 Marketin" .luent C to )( years
TR1D, M1RQ,T*$H SR.
M1$1H,R
Responsible for retail price and accurate trade mar"in structure. 1lso responsible for effective
marketin" strate"y that related to trade mar"in for all retailers and key accounts. Secure all
the trade mar"in/ commissions/ and etc. Mana"in" any activities of merchandi#in" a"encies to
be more effective.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
6R9M9T*9$ &
M,RJ1$D*S*$H
M1$1H,R
Responsible for the activities of development of internal and e-ternal merchandisin" policies/
aimin" at promotin" the brand and products in a stron"/ clear and efficient way and at
institutional valori#ation/ perpetuatin" the company ima"e and contributin" to sales area
promotions.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
M,RJ1$D*S*$H 1$D
6R9M9T*9$
99RD*$1T9R
oordinates the activities of promotion and merchandisin"/ with internal resources or by
contractin" speciali#ed companies/ aimin" at promotin" the brands and products in a stron"/
clear and efficient way/ involvin" from the creation of "ifts to the coordination/ selection and
implementation of promotional material to be used at sales outlets/ aimin" at institutional
valori#ation and contributin" to sales area promotions.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
6R9M9T,R&D,T1*0,R
SG6,R>*S9R
Responsible for coordinatin" a replacement "roup that build e-hibition areas to present
commodities in the most attractive way. oordinates operations to take over suitable
locali#ation and commodities flow.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
Responsible for settin" up display areas/ presentin" merchandise in the most attractive way.
May coordinate the installation and arran"ement of special promotions. 1ssists operations
with store layout to ensure proper merchandise placement and flow.
@. 6ara-
6rofessional
Responsible for desi"nin" of visual ads on pamphlets/ posters/ packa"es/ labels/ and other
promotional materials verifyin" the corporate3s identity/ with the ob7ective of assist the
commercial campai"ns of the company.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6R9M9T*9$ 1$D
M,RJ1$D*S*$H
1SS*ST1$T
6erforms a variety of activities for the advertisin" area/ such as controllin" and coordinatin"
the promotional e-chan"e between the press and media/ controls customer balances/ assists
his&her direct supervisor in the development of specific promotional pro7ects.
Technical
Qnowled"e
@. 6ara-
6rofessional
Responsible of implementin" a strate"y for the ate"ory Mana"ement sub-function. 0ead/
direct/ and control the ate"ory Mana"ement activities within the or"ani#ation. Works closely
with ustomer Mana"ement to ensure ali"nment and e-ecution a"ainst the cate"ory and
brand strate"ies by directin" and overseein" ate"ory Mana"ement 7oint-workin" pro7ects
with key customers and providin" the tools re!uired. 6rovides direction and feedback to
onsumer Marketin" and ate"ory&hannel Development to enhance cate"ory and brand
strate"ies to play an inte"ral role in enhancin" demand throu"h customers in a cost-effective
way. *nterfaces between Marketin" and Sales.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
1T,H9R+ SR.
M1$1H,R
*mplements the ate"ory Mana"ement approaches within the or"ani#ation/ and applies it
e-ternally workin" collaboratively with customers. Works closely with ustomer Mana"ement
to ensure ali"nment and e-ecution a"ainst the cate"ory K brand strate"ies by coordinatin"
ate"ory Mana"ement 7oint-workin" pro7ects with key customers and providin" the tools
re!uired. Based on the e-periences "ained with ustomers/ provides feedback to onsumer
Marketin" and ate"ory&hannel Development to enhance cate"ory and brand strate"ies to
play an inte"ral role in enhancin" demand throu"h customers in a cost-effective way.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Career
Stream
&&E00 E50.EEG.660 Marketin" 1T,H9R+ M1$1H,R .luent C to )( years '. Mana"er
&&300 E50.EEG.640 Marketin" .luent @ to C years
&&F00 E50.EEG.4E0 Marketin" SR. 1T,H9R+ 1$10+ST .luent @ to C years @. Senior
&&700 E50.EEG.430 Marketin" 1T,H9R+ 1$10+ST Semi .luent ) to @ years A. ,-perienced
&&G00 E50.EEG.4F0 Marketin" 8R. 1T,H9R+ 1$10+ST $ot $ecessary $one B. ,ntry
7(600 F00.040.560 Manufacturin" *$DGSTR*10 D*R,T9R .luent )( years or more ). ,-ecutive
Responsible for achievin" volume and share tar"ets for assi"ned pro7ects by creatin" and
e-ecutin" the cate"ory mana"ement plans. Develops cate"ory or channel merchandisin" and
promotions strate"ies with marketin" and sales teams. 1nalyses promotional effectiveness
and uses the information to develop or revise cate"ory plans as well as individual marketin"
and sales account plans. Responsible for the development of merchandisin" and space plans
for individual accounts within own cate"ory in line with 1ccount/ Sales Team and Brand
strate"ies. Works with Sales and Marketin" to develop sales materials tailored to brand/
account/ or channel. Responsible for cate"ory analysis and the on-time delivery of
promotional materials to retailers throu"h a team of cate"ory analysts and assistants. 1cts as
the ma7or interface between Marketin" and Sales. Mana"e a team with focus on new products
and promotion strate"ies and policy implementations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
SG6,R>.&99RD.&S6,.
1T,H9R+
Responsible for the development and e-ecution of the cate"ory mana"ement. Researches
and evaluates new product opportunities within assi"ned cate"ories. May ne"otiate with the
outlets on national promotions of products. Reviews and analy#es reports to ensure sales and
"ross profits are meetin" "oals. Typically reports to a ate"ory Sr. Mana"er.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the e-ecution of the cate"ory mana"ement plans. ,-ecutes direct to
consumer communication. Works with team on developin"&e-ecutin" in-store promotions.
onducts business analysis and makes recommendations on business reviews/ marketin"
plans and sales fundamentals. Develops e-pertise on competitive manufacturers/ local
consumer insi"hts/ re"ional differences and key customers. *mplements sellin" concepts and
tools to support cate"ory pro7ects. Works with team members to prepare plans and deal with
suppliers/ a"encies/ le"al approvals. etc. for direct to consumer and in-store communication.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for the activities related to industrial production/ determinin" strate"ies and
implementin" procedures in order to meet tar"ets and ob7ectives for cost/ volume and !uality.
1lso in char"e of surveys and technical analyses and implementation of e-pansion plans/
diversification of lines & products and industrial rationali#ation. Defines the 0o"istics/ 6lannin"
and 6roduction ontrol Systems/ comprisin" material/ raw material and finished products use
and movement. Responsibility 4functional or hierarchical5 for administrative and support areas
that appear in his or"ani#ational structure.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
Career
Stream
7(400 F00.500.540 Manufacturin" *$DGSTR*10 M1$1H,R .luent D years or more ). ,-ecutive
7(450 F00.500.650 Manufacturin" 601$T M1$1H,R .luent C to )( years
7(660 350.70E.560 ,n"ineerin" T,J$*10 D*R,T9R .luent )( years or more ). ,-ecutive
7(460 350.70E.650 ,n"ineerin" T,J$*10 M1$1H,R .luent C to )( years
7C600 F60.040.560 ;uality ;G10*T+ D*R,T9R .luent )( years or more ). ,-ecutive
7C400 F60.500.650 ;uality .luent C to )( years
7CE00 F60.56E.660 ;uality .luent C to )( years '. Mana"er
7C300 F60.56E.640 ;uality .luent @ to C years
7CF00 F60.56E.4E5 ;uality SR. ;G10*T+ ,$H*$,,R Semi .luent @ to C years @. Senior
7C700 F60.56E.435 ;uality ;G10*T+ ,$H*$,,R Basic Qnowled"e ) to @ years A. ,-perienced
7CG00 F60.56E.4F5 ;uality 8R. ;G10*T+ ,$H*$,,R Basic Qnowled"e $one B. ,ntry
7CE50 F60.F4F.660 ;uality .luent C to )( years '. Mana"er
7C350 F60.F4F.640 ;uality .luent @ to C years
Responsible for the activities related to industrial production/ determinin" strate"ies and
implementin" procedures in order to meet tar"ets and ob7ectives for cost/ volume and !uality.
1lso in char"e of surveys and technical analyses and implementation of e-pansion plans/
diversification of lines & products and industrial rationali#ation. Defines the 6lannin" and
6roduction ontrol Systems/ comprisin" material/ raw material and finished products use and
movement. Responsibility 4functional or hierarchical5 for administrative and support areas that
appear in his or"ani#ational structure.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Responsible for the mana"ement of one or more plants/ coordinatin" all activities related to
production/ such as maintenance/ !uality control/ and en"ineerin"/ followin" the policies
established by senior mana"ement/ in accordance to schedules/ !uantities/ !uality and costs.
*s also responsible for the plant support areas.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for the plannin" and mana"ement of the activities of process and pro7ect
en"ineerin"/ involvin" the ac!uisition or development of new e!uipment to optimi#e & enhance
the productive process. *s also responsible for development of new products and for
mana"ement of the !uality "uarantee.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
Responsible for establishin" the technical specifications of processes/ products and&or
services of the company and to ensure their adoption/ which implies directin" the activities of
en"ineerin"/ !uality/ pro7ects and other related ones.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for lead the ;uality ontrol and ;uality 1ssurance areas of the company/
definin" the ade!uate procedures and controllin" the processes/ in order to assure that the
products & components that have been produced/ meet all the specifications/ tryin" to reach
the clientsS total satisfaction.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
;G10*T+ 9$TR90 K
1SSGR1$, M1$1H,R
Responsible for the ;uality ontrol and ;uality 1ssurance areas of the company/ definin" the
ade!uate procedures and controllin" the processes/ in order to assure that the products &
components that have been produced/ meet all the specifications/ tryin" to reach the clientsS
total satisfaction.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
;G10*T+ 1SSGR1$,
M1$1H,R
Responsible for development and implementation of the pro"ram of product & service !uality
improvement/ focusin" on !uality measures and key indicators in order to attend the client
re!uirements.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
;G10*T+ 1SSGR1$,
SG6,R>.&99RD.&S6,.
Responsible for the activities of the ;uality 1ssurance area/ takin" responsibility for the
approval of all the procedures and methods of !uality control.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the control of processes/ checkin" the !uality indicators and searchin" for
e-cellence/ supportin" Manufacturin" as well as the ;uality Mana"ement.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
01B9R1T9R+&;G10*T+
9$TR90 M1$1H,R
Responsible for the methods and procedures related to the chemical and physical
transformation of substances/ makin" analyses/ lab e-aminations of materials/ raw materials/
finished products and work in process/ etc./ developin" methods of inspection/ !uality control/
material transformations/ etc./ preparin" reports with results and dia"nosis.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
01B9R1T9R+&;G10*T+
9$TR90 SG6,R>*S9R
Responsible for mana"ement of the methods and procedures related to the chemical and
physical transformation of substances/ makin" analyses/ lab e-aminations of materials/ raw
materials/ finished products and work in process/ etc./ developin" methods of inspection/
!uality control/ material transformations/ etc./ preparin" reports with results and dia"nosis.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Career
Stream
7CF50 F60.F4F.4E0 ;uality @ to C years @. Senior
7C750 F60.F4F.430 ;uality 01B9R1T9R+ 1$10+ST ) to @ years A. ,-perienced
7CG50 F60.F4F.4F0 ;uality $one B. ,ntry
7CE53 F60.56G.660 ;uality .luent C to )( years '. Mana"er
7C353 F60.56G.640 ;uality @ to C years
7CF60 F60.56E.4E0 ;uality SR. ;G10*T+ 1$10+ST @ to C years @. Senior
7C760 F60.56E.430 ;uality ;G10*T+ 1$10+ST ) to @ years A. ,-perienced
7CG60 F60.56E.4F0 ;uality 8R. ;G10*T+ 1$10+ST $one B. ,ntry
7C740 F60.F4F.E55 ;uality >ocational ) to @ years ). Senior
7CG40 F60.F4F.E65 ;uality >ocational ) to @ years '. ,-perienced
7CH40 F60.F4F.E45 ;uality $ot $ecessary >ocational $one ?. ,ntry
7C7E0 F60.56G.E50 ;uality >ocational ) to @ years ). Senior
7CGE0 F60.56G.E60 ;uality ;G10*T+ T,J$**1$ >ocational ) to @ years '. ,-perienced
01B9R1T9R+1$10+ST
SR.
Responsible for e-ecution of the methods and procedures related to the chemical and
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
01B9R1T9R+1$10+ST
8R.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
;G10*T+ 9$TR90
M1$1H,R
Responsible for mana"ement of the ;uality ontrol & 0aboratory activities/ ensurin" that
products have been manufactured accordin" to the specifications and seekin" corrections &
solutions.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
;G10*T+ 9$TR90
SG6,R>*S9R
Responsible for ;uality ontrol & 0aboratory activities/ ensurin" that products have been
produced accordin" to the specifications and seekin" corrections & solutions.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the plannin" and definition of rules and !uality standards/ recommendin"
modifications in the !uality of components. *n char"e of the follow up with the suppliers in
order to meet standards of !uality/ throu"h orientation pro"rams.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. 01B9R1T9R+
T,J$**1$
Responsible for the more comple- activities of chemical and&or physical analysis of materials
and finished products/ preparin" standard solutions/ keepin" control of results and controllin"
stocks of materials and rea"ents. May supervise less e-perienced technicians.
Technical
Qnowled"e
@. 6ara-
6rofessional
01B9R1T9R+
T,J$**1$
Responsible for activities of chemical and&or physical analysis of materials and finished
products/ preparin" standard solutions/ keepin" control of results and controllin" stocks of
materials and rea"ents.
Technical
Qnowled"e
@. 6ara-
6rofessional
8R. 01B9R1T9R+
T,J$**1$
Responsible for the less comple- activities of chemical and&or physical analysis of materials
and finished products/ preparin" standard solutions/ keepin" control of results and controllin"
stocks of materials and rea"ents .
@. 6ara-
6rofessional
SR. ;G10*T+
T,J$**1$
onducts routine analyses and tests of various components of a !uality control pro"ram
comprised of data analysis/ systems evaluation/ product assessment and !uality technolo"y.
onducts analysis and tests of raw materials/ in-process materials and finished products to
ensure conformity to specifications in a manufacturin" environment.
Technical
Qnowled"e
@. 6ara-
6rofessional
Technical
Qnowled"e
@. 6ara-
6rofessional
Career
Stream
7CHE0 F60.56G.E40 ;uality >ocational $one ?. ,ntry
7CH30 F60.F4F.E46 ;uality 01B9R1T9R+ 0,RQ $ot $ecessary Ji"h School $one ?. ,ntry
7I600 350.70E.540 ,n"ineerin" .luent D years or more ). ,-ecutive
7I400 350.70E.655 ,n"ineerin" SR. 6R9,SS M1$1H,R .luent C to )( years
7IE00 350.70E.665 ,n"ineerin" 6R9,SS M1$1H,R .luent C to )( years '. Mana"er
7I300 350.70E.640 ,n"ineerin" Semi .luent @ to C years
7IF00 350.70E.4E0 ,n"ineerin" Semi .luent @ to C years @. Senior
7I700 350.70E.430 ,n"ineerin" 6R9,SS ,$H*$,,R Semi .luent ) to @ years A. ,-perienced
7IG00 350.70E.4F0 ,n"ineerin" 8R. 6R9,SS ,$H*$,,R $one B. ,ntry
7&600 330.FGE.540 .luent D years or more ). ,-ecutive
7&400 330.FGE.650 .luent C to )( years
7&E00 350.F7F.660 ,n"ineerin" .luent C to )( years '. Mana"er
8R. ;G10*T+
T,J$**1$
Technical
Qnowled"e
@. 6ara-
6rofessional
1ssists the less comple- activities of chemical and&or physical analysis of materials and
finished products/ preparin" standard solutions/ keepin" control of results and controllin"
stocks of materials and rea"ents .
@. 6ara-
6rofessional
,$H*$,,R*$H K
M1$G.1TGR*$H
D*R,T9R
Responsible for lead and control the development/ implementation and follow up of the
improvements in the methods & processes of the production lines. 9ptimi#es the use of
manpower/ standard time/ material/ e!uipment and ener"y/ solves problems in the
manufacturin" processes/ in order to achieve efficiency/ productivity/ safety and !uality. Works
on pro7ect development and implementation of new products.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Responsible for the development/ implementation and follow up of the improvements in the
methods & processes of the production lines. 9ptimi#es the use of manpower/ standard time/
material/ e!uipment and ener"y/ solves problems in the manufacturin" processes/ in order to
achieve efficiency/ productivity/ safety and !uality. Works on pro7ect development and
implementation of new products.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for the development/ implementation and follow up of the improvements in the
material/ e!uipment and ener"y/ solves problems in the manufacturin" processes/ in order to
achieve efficiency/ productivity/ safety and !uality. Works on pro7ect development and
implementation of new products.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
6R9,SS
SG6,R>*S9R&S6,*10*S
T
oordinates the development/ implementation and follow up of the improvements in the
e!uipment and ener"y/ solves problems in the manufacturin" processes/ in order to achieve
efficiency/ productivity/ safety and !uality. Works on pro7ect development and implementation
of new products.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. 6R9,SS
,$H*$,,R
Responsible for technical support for the production line/ elaboratin" and updatin" the
production procedures/ developin" and enhancin" the productive processes for new and
current products/ as well as participatin" in pro7ects and implementation of new products.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Repair K
Maintenance
M1*$T,$1$,
,$H*$,,R*$H
D*R,T9R
0eads the Maintenance K ,n"ineerin" function. Responsible for all en"ineerin" operations
relatin" to buildin" maintenance/ machinery and e!uipment maintenance/ and installation of
new machinery and e!uipment for production set-up. Supervises and introduces new
technolo"y to meet product development needs.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Repair K
Maintenance
M1*$T,$1$,
,$H*$,,R*$H SR.
M1$1H,R
Responsible for the Maintenance K ,n"ineerin" function. Responsible for all en"ineerin"
operations relatin" to buildin" maintenance/ machinery and e!uipment maintenance/ and
installation of new machinery and e!uipment for production set-up. Supervises and introduces
new technolo"y to meet product development needs.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
,$H*$,,R*$H K
*$DGSTR*10 6R98. MHR
Responsible for implementin" pro7ects of e-pansion and&or modification of the production
lines/ studyin" the characteristics of possible e!uipment and su""estin" the most ade!uate/
selectin" most advisable contractors and directin" pro7ect works. >erifies the accomplishment
of works within due dates.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Career
Stream
7&300 350.F7F.640 ,n"ineerin" .luent @ to C years
7&F00 350.F7F.4E0 ,n"ineerin" .luent @ to C years @. Senior
7&700 350.F7F.430 ,n"ineerin" Semi .luent ) to @ years A. ,-perienced
7&G00 350.F7F.4F0 ,n"ineerin" Semi .luent $one B. ,ntry
7&E50 330.FGE.660 .luent C to )( years '. Mana"er
7&350 330.FGE.640 Semi .luent @ to C years
7&360 330.FGE.6E0 M1*$T,$1$, J*,. Semi .luent >ocational @ to C years
7&760 330.FGE.6E5 .luent >ocational @ to C years
7&F40 330.FGE.4E0 .luent @ to C years @. Senior
7&740 330.FGE.430 Semi .luent ) to @ years A. ,-perienced
7&G40 330.FGE.4F0 Semi .luent $one B. ,ntry
7&730 330.FGE.E50 >ocational ) to @ years ). Senior
*$DGSTR*10 6R98,TS -
SG6,R>.&99RD.&S6,.
Responsible for pro7ect development coordination/ conductin" field research/ developin" the
scope of the pro7ect to"ether with the solicitin" area and or"ani#ations involved/ proposin"
necessary alternatives/ specifyin" materials and !ualifyin" suppliers/ preparin" cost forecasts/
orientin" and coordinatin" the preparation of pro7ects desi"n and inspectin" their
implementation.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. *$DGSTR*10
6R98,TS ,$H*$,,R
Responsible for pro7ect development activities/ conductin" field research/ developin" the
implementation.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
*$DGSTR*10 6R98,TS
,$H*$,,R
implementation.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. *$DGSTR*10
6R98,TS ,$H*$,,R
implementation.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Repair K
Maintenance
M1*$T,$1$,
M1$1H,R
Responsible for the mana"ement and control of the preventive and corrective maintenance of
machinery/ mechanical and electrical e!uipment and installations in "eneral/ determinin" and
inspectin" the e-ecution of tasks/ discussin"/ establishin" and providin" corrective measures/
so that the 7ob schedule can be met.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Repair K
Maintenance
M1*$T,$1$, SR.
J*,.
Responsible for the coordination of a "roup of employees en"a"ed in preventive and
corrective maintenance of production machines and e!uipment. ontrols the pro"ress of work
orders and analy#es bud"et variations and provides e-planations when re!uired.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Repair K
Maintenance
Responsible for the coordination of preventive and corrective maintenance of machinery and
e!uipment/ electric & electronic sets/ electrical and buildin" installations in "eneral/
supervisin"/ orientin" and verifyin"/ throu"h inspection/ that repairs and&or installations are
bein" made in accordance to acceptable standards of !uality and safety. Supervises a "roup
of Maintenance Supervisors.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
Repair K
Maintenance
M1*$T,$1$,
SG6,R>*S9R
Supervises a "roup of technicians in char"e of production e!uipment. >erifies e-ecution of
preventive maintenance pro"rams/ directs corrective maintenance actions when necessary/
controls repair costs and verifies the conduct and productivity of subordinates.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
Repair K
Maintenance
SR. M1*$T,$1$,
,$H*$,,R
Resolves day-to-day technical problems on the production lines and ensures e!uipment and
machinery compliance with production procedures and process specifications related to
mechanical/ machinery/ instrument and electrical or civil works.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Repair K
Maintenance
M1*$T,$1$,
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Repair K
Maintenance
8R. M1*$T,$1$,
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Repair K
Maintenance
SR. M1*$T,$1$,
T,J$**1$
6erforms skilled maintenance and repair services of facility systems such as mechanical/
electrical and buildin" systems. 1bility to interpret blueprints and schematics. Qnowled"e of
methods/ practices and techni!ues of maintainin" buildin" and facilities.
Technical
Qnowled"e
@. 6ara-
6rofessional
Career
Stream
7&G30 330.FGE.E60 >ocational ) to @ years '. ,-perienced
7&H30 330.FGE.E40 >ocational $one ?. ,ntry
7&HF0 330.FGE.E45 $ot $ecessary >ocational $one ?. ,ntry
7P600 F00.76E.540 Manufacturin" 6R9DGT*9$ D*R,T9R .luent D years or more ). ,-ecutive
7P400 F00.76E.650 Manufacturin" .luent C to )( years
7PE00 F00.76E.660 Manufacturin" 6R9DGT*9$ M1$1H,R .luent C to )( years '. Mana"er
7P300 F00.76E.640 Manufacturin" 6R9DGT*9$ SR. J*,. Semi .luent @ to C years
7P350 F00.76E.645 Manufacturin" 6R9DGT*9$ J*,. Semi .luent @ to C years
7P750 F00.76E.6E0 Manufacturin" Semi .luent >ocational @ to C years
7PG50 F00.76E.440 Manufacturin" 6R9DGT*9$ .9R,M1$ $ot $ecessary @ to C years ?. Specialist
7S600 660.546.540 9perations 96,R1T*9$S D*R,T9R .luent D years or more ). ,-ecutive
7S400 660.546.650 9perations .luent C to )( years
7SE00 660.546.660 9perations 96,R1T*9$S M1$1H,R .luent C to )( years '. Mana"er
7S300 660.546.640 9perations .luent @ to C years
7SF00 660.546.4E0 9perations Semi .luent @ to C years @. Senior
Repair K
Maintenance
M1*$T,$1$,
T,J$**1$
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
8R. M1*$T,$1$,
T,J$**1$
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
M1*$T,$1$,
1SS*ST1$T
Gnder direct supervision performs a variety of simple maintenance activities such as
mechanical/ electrical and buildin" systems and facilities.
@. 6ara-
6rofessional
Responsible for leadin" and or"ani#in" the entire production function. ,stablishes ob7ectives/
policies/ standards and production schedules to ensure !uality and cost effectiveness.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
6R9DGT*9$ SR.
M1$1H,R
Responsible for the entire production function. ,stablishes ob7ectives/ policies/ standards and
production schedules to ensure !uality and cost effectiveness.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for the Gnit3s production activities/ coordinatin" the areas linked to production in
order to achieve results in line with pre-established tar"ets relative to cost/ volume and !uality.
6articipates in the definition of the production plan to"ether with the areas of 0o"istics and
Sales/ as well as in the evaluation of results of the production unit both on !uantitative and
!ualitative bases.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Responsible for directin" the manufacturin" operations performed in a shift or "roup of
production lines/ ensurin" they reach volume/ !uality and cost "oals.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the activities of one or more production lines/ measurin" necessities/
resources and installations/ accompanyin" the e-ecution of the productive pro"rams/ costs/
!uality and volume/ ensurin" that deadlines and established specifications are met.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
6R9DGT*9$
SG6,R>*S9R
Responsible for the production activities of a specific manufacturin" area includin" a lar"e
"roup of 9perators and .oremen/ "uaranteein" standards of !uality and volume/ ensurin" that
deadlines and established specifications are met.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
oordinates the activities of a "roup of hourly operators en"a"ed in production line. *nteracts
with the service areas in order to solve any e-istin" problems.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for mana"in" and coordinatin" the operations area of the companies that do not
have manufacturin" as their core business. Determines strate"ies and implements procedures
to achieve the pro7ected "oals and ob7ectives in relation to costs/ volume and !uality of
service.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
96,R1T*9$S SR.
M1$1H,R
Mana"es the operations of a lar"e re"ion or "roup of products&service areas. Responsible for
plannin" and operations of the business area/ "uaranteein" a consistency based on the
companyOs "eneral plan.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Mana"es the operations of multiple districts or products&service areas. Responsible for
plannin" and operations of the business area/ "uaranteein" a consistency based on the
companyOs "eneral plan.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
96,R1T*9$S
SG6,R>.&99RD.
Supervises the operations of a district or product &services area. Responsible for plannin" and
operations of the business area/ "uaranteein" a consistency based on the companyOs "eneral
plan.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. 96,R1T*9$S
1$10+ST
Responsible for the operations of the re"ion & district where he&she is allocated. 1ssists directly
the supervisor and clients on day-to-day operations and helps the other analysts to develop
their tasks.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
7S700 660.546.430 9perations 96,R1T*9$S 1$10+ST Semi .luent ) to @ years A. ,-perienced
7SG00 660.546.4F0 9perations Basic Qnowled"e $one B. ,ntry
7SH00 660.546.E50 9perations 96,R1T*9$S 1SS*ST1$T Basic Qnowled"e Ji"h School ) to @ years ). Senior
7SH50 660.546.E60 9perations 96,R1T*9$S 0,RQ $ot $ecessary Ji"h School ) to @ years '. ,-perienced
PC400 E50.4HF.655 .luent C to )( years
PCE00 E50.4HF.665 Marketin" .luent C to )( years '. Mana"er
PC300 E50.4HF.645 Marketin" .luent @ to C years
PCF00 E50.4HF.4E5 Marketin" Semi .luent @ to C years @. Senior
PC700 E50.4HF.435 Marketin" Basic Qnowled"e ) to @ years A. ,-perienced
PCG00 E50.4HF.4F5 Marketin" $one B. ,ntry
PC350 7F0.EH0.445 Semi .luent @ to C years ?. Specialist
PCF50 7F0.EH0.4E5 Semi .luent @ to C years @. Senior
PC750 7F0.EH0.435 Basic Qnowled"e ) to @ years A. ,-perienced
PCG50 7F0.EH0.4F5 Basic Qnowled"e $one B. ,ntry
the supervisor and clients on day-to-day operations.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. 96,R1T*9$S
1$10+ST
the supervisor and clients on day-to-day operations.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for assistin" the operations of the re"ion & district where he&she is allocated.
1ssists the rest of the team and clients on day-to-day operations.
@. 6ara-
6rofessional
1ssists the operations of a re"ion & district where he&she is allocated. 1ssists the rest of the
team and clients on day-to-day operations.
@. 6ara-
6rofessional
6harma
*ndustry
SR. S10,S
,..,T*>,$,SS
M1$1H,R
Responsible for definin" and accompanyin" the physician call files to be followed by the
company3s sales representatives/ with the ob7ective of ma-imi#in" available resources as well
as reachin" the "reatest possible universe of doctors and hospitals.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
S10,S ,..,T*>,$,SS
M1$1H,R
Responsible for definin" and accompanyin" the physician call files to be followed by the
company3s sales representatives/ with the ob7ective of ma-imi#in" available resources as well
as reachin" the "reatest possible universe of doctors and hospitals.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
S10,S ,..,T*>,$,SS
SG6,R>.&99RD.
oordinates and maintains the physician call files to be followed by the company3s sales
representatives/ with the ob7ective of ma-imi#in" available resources as well as reachin" the
"reatest possible universe of key-doctors and hospitals.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. S10,S
,..,T*>,$,SS
1$10+ST
Responsible for analyses and update the physician call files to be followed by the company3s
sales representatives/ with the ob7ective of ma-imi#in" available resources as well as reachin"
the "reatest possible universe of key-doctors and hospitals.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
S10,S ,..,T*>,$,SS
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. S10,S
,..,T*>,$,SS
1$10+ST
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
M1ST,R ,TJ* S10,S
R,6R,S,$T1T*>,
6romotes company ,thic products line to the medical class/ divul"in" it in order to achieve
pre-established tar"ets. 6repares client call reports and sales & e-penses reports. Qeeps up to
date on the pharmaceutical market as well as on the company and competitor3s products.
,ventually can be involved on sellin" process 4distributors and dru"stores5.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
SR. ,TJ* S10,S
R,6R,S,$T1T*>,
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
,TJ* S10,S
R,6R,S,$T1T*>,
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
8R. ,TJ* S10,S
R,6R,S,$T1T*>,
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
PC760 7F0.EH0.430 Basic Qnowled"e ) to @ years A. ,-perienced
PCG60 7F0.EH0.4F0 $one B. ,ntry
PC740 7F0.EH0.436 J9S6*T10 S10,S R,6. Basic Qnowled"e ) to @ years A. ,-perienced
PCG40 7F0.EH0.4F6 $one B. ,ntry
PC4E0 7F0.E7F.650 .luent C to )( years
PCEE0 7F0.E7F.660 .luent C to )( years '. Mana"er
6harma
*ndustry
M1ST,R S6,*10T*,S
S10,S R,6.
6romotes company products that are considered specialties 4ardiac/ 9ncolo"y/ 1ids/
Diabetes/ etc.5 to the medical class/ divul"in" them in order to achieve pre-established tar"ets.
6repares client call reports and sales & e-penses reports. Qeeps up to date on the
pharmaceutical market as well as on the company and competitor3s products. ,ventually can
be involved on the sellin" process 4distributors and dru"stores5.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
SR. S6,*10T*,S S10,S
R,6.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
S6,*10T*,S S10,S
R,6.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
8R. S6,*10T*,S S10,S
R,6.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
M1ST,R J9S6*T10
S10,S R,6.
6romotes company products with the institutions/ diffusin" them in order to achieve pre-
established tar"ets. 6repares client visits&calls and sales reports. Qeep up to date in the
pharmaceutical market as well as on the company and competitor3s products.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
SR. J9S6*T10 S10,S
R,6.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
8R. J9S6*T10 S10,S
R,6.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
HR9G6 9. 6R9DGTS
M1$1H,R -
S6,*10T*,S&J9S6.
strate"y/ profitability analysis/ market potential/ competition/ promotion and other marketin"
activities for a "roup of specialties & hospital products aimin" at ensurin" profitability and
positionin" in the market. .ollows up and analyses market tendencies of the "roup of
products/ doin" surveys and proposin" the launch of new products.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
6harma
*ndustry
SR. 6R9DGT M1$1H,R
- S6,*10T*,S&J9S6.
activities for one or more specialties & hospital products/ aimin" at ensurin" profitability and
positionin" in the market. .ollows up and analyses the market tendencies of the products/
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Career
Stream
PC3E0 7F0.E7F.640 Semi .luent @ to C years
PC330 7F0.E7F.440 Semi .luent @ to C years ?. Specialist
PC4F0 7F0.E7F.655 .luent C to )( years
PCEF0 7F0.E7F.665 .luent C to )( years '. Mana"er
PC3F0 7F0.E7F.645 Semi .luent @ to C years
PC370 7F0.E7F.445 Semi .luent @ to C years ?. Specialist
PC6G0 7F0.G70.560 M,D*10 D*R,T9R .luent )( years or more ). ,-ecutive
PC4G0 7F0.G70.650 .luent C to )( years
PCEH0 7F0.G70.665 SR. M,D*10 M1$1H,R .luent C to )( years '. Mana"er
PC3H0 7F0.G70.645 M,D*10 M1$1H,R .luent @ to C years
6harma
*ndustry
6R9DGT M1$1H,R -
S6,*10T*,S&J9S6.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
6harma
*ndustry
8R. 6R9DGT M1$1H,R
- S6,*10T*,S&J9S6.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
HR9G6 9. 6R9DGTS
M1$1H,R ,TJ* 0*$,
activities for a "roup of ,thic products aimin" at ensurin" profitability and positionin" in the
market. .ollows up and analyses market tendencies of the "roup of products/ doin" surveys
and proposin" the launch of new products.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
6harma
*ndustry
SR. 6R9DGT M1$1H,R
,TJ* 0*$,
activities for one or more ,thic products/ aimin" at ensurin" profitability and positionin" in the
market. .ollows up and analyses the market tendencies of the products/ doin" surveys and
proposin" the launch of new products.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
6harma
*ndustry
6R9DGT M1$1H,R
,TJ* 0*$,
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
6harma
*ndustry
8R. 6R9DGT M1$1H,R
,TJ* 0*$,
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
Responsible for the definition of policies for the reali#ation of scientific reviews of marketin"
material/ labels/ protocols and studies for all the company3s products. 1cts as the company3s
representative in the medical community and re"ulatory or"ani#ations. May also be
responsible for the company3s clinical research/ workin" on the research and development of
new products.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
6harma
*ndustry
HR9G6 9. 6R9DGTS
M,D*10 M1$1H,R
Responsible for the implementation of procedures for the scientific review of marketin"
material/ labels/ protocols and studies for a "roup or line of products. May act as the
company3s representative/ for this specific line of products/ in the medical community and
re"ulatory or"ani#ations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
6harma
*ndustry
material/ labels/ protocols and studies for the ,thical line of products. May act as the
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
6harma
*ndustry
material/ labels/ protocols and studies for the ,thical line of products. May act as the
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Career
Stream
PCFH0 7F0.G70.4E0 M,D*10 1SS,SS9R .luent @ to C years @. Senior
P"E40 7F0.G7F.660 .luent C to )( years '. Mana"er
P"340 7F0.G7F.640 .luent @ to C years
P"F40 7F0.G7F.4E0 .luent @ to C years @. Senior
P"740 7F0.G7F.430 Semi .luent ) to @ years A. ,-perienced
P"G40 7F0.G7F.4F0 Semi .luent $one B. ,ntry
PI650 7F0.GFF.540 .luent D years or more ). ,-ecutive
PI450 7F0.GFF.650 .luent C to )( years
PIE50 7F0.GFF.660 .luent C to )( years '. Mana"er
PI350 7F0.GFF.640 .luent @ to C years
PIF50 7F0.GFF.4E0 .luent @ to C years @. Senior
6harma
*ndustry
Supports Medical Mana"ers in the activities of their area. 6rovides the support necessary for
the activities of scientific reviews of marketin" material/ labels/ protocols and studies.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
6J1RM19>*H*01$,
M1$1H,R
Responsible for mana"in" and monitorin" the security of the medications of the company/
throu"h the analysis of adverse events reports and of their submission process/ aimin" to
ensure the companyOs internal and re"ulatory compliance.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
6harma
*ndustry
6J1RM19>*H*01$,
SG6,R>.&99RD.
Responsible for mana"in" and monitorin" the security of the medications of the company/
throu"h the analysis of adverse events reports and of their submission process/ aimin" to
ensure the companyOs internal and re"ulatory compliance.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
6harma
*ndustry
SR.
6J1RM19>*H*01$,
1$10+ST
Responsible for processin" and submittin" adverse events reports to the national&international
farmacovi"ilance centers and re"ulatory authorities of the country/ throu"h the consolidation of
!uality information/ for the purpose of satisfyin" the deadlines and procedures established by
the re"ulatory or"ans and international parameters.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
6J1RM19>*H*01$,
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
8R.
6J1RM19>*H*01$,
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
0*$*10 R,S,1RJ
D*R,T9R
6lans and directs the or"ani#ation3s clinical research activities and staff. Develops and
implements department strate"ies/ policies and procedures. Works with research and
development in determinin" feasibility of new products. 9versees development and e-ecution
of effective clinical study protocols for or"ani#ation products. Mana"es preparation of technical
and scientific publications.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
6harma
*ndustry
SR. 0*$*10 R,S,1RJ
M1$1H,R
Responsible for mana"ement of clinical research & trials. Mana"es the protocol activities in
order to reach the research ob7ectives. *nitiates/ monitors and completes clinical studies.
Serves as a study mana"er providin" operational leadership/ may also analy#e and interpret
key clinical data and written protocols/ study reports and investi"ate brochures. Maintains
communication with clinical monitors. Develops and implements clinical strate"ies for
products.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
6harma
*ndustry
0*$*10 R,S,1RJ
M1$1H,R
Responsible for mana"ement of clinical research & trials. Mana"es the protocol activities in
order to reach the research ob7ectives. *nitiates/ monitors and completes clinical studies.
Serves as a study mana"er providin" operational leadership/ may also analy#e and interpret
key clinical data and written protocols/ study reports and investi"ate brochures. Maintains
communication with clinical monitors. Maintains current professional knowled"e base of
clinical research methodolo"ies and le"al re!uirements.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
6harma
*ndustry
0*$*10 R,S,1RJ
SG6,R>.&99RD.&S6,.
Responsible for mana"in" the analysts team and for the researches protocols/ providin"
operational leadership/ analysis support/ and/ interpretation of clinical info/ protocols/ trials and
reports in order to assure ethic/ efficiency and efficacy to the processes. Qeeps himself
updated with clinical research methodolo"y and with le"al re!uirements.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
6harma
*ndustry
SR. 0*$*10 R,S,1RJ
1$10+ST
Responsible for the desi"n/ plannin" and implementation of comple- clinical research trials &
pro7ects. onducts field site monitorin" visits. ,nsures the protocol and overall research
ob7ectives are met. Maintains professional knowled"e base of le"al re!uirements and clinical
research methodolo"ies.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
PI750 7F0.GFF.430 .luent ) to @ years A. ,-perienced
PIG50 7F0.GFF.4F0 Semi .luent $one B. ,ntry
PIG60 7F0.GFF.E60 Semi .luent >ocational ) to @ years '. ,-perienced
P7F50 7F0.G76.4E0 SR. M*R9B*909H*ST .luent @ to C years @. Senior
P7760 7F0.G76.430 M*R9B*909H*ST Semi .luent ) to @ years A. ,-perienced
P7G60 7F0.G76.4F0 8R. M*R9B*909H*ST Semi .luent $one B. ,ntry
P7E40 7F0.GG0.660 ;uality >10*D1T*9$ M1$1H,R .luent C to )( years '. Mana"er
P7340 7F0.GG0.640 ;uality .luent @ to C years
P7F40 7F0.GG0.4E5 ;uality .luent @ to C years @. Senior
P7740 7F0.GG0.435 ;uality >10*D1T*9$ 1$10+ST Semi .luent ) to @ years A. ,-perienced
P7G40 7F0.GG0.4F5 ;uality 8R. >10*D1T*9$ 1$10+ST Basic Qnowled"e $one B. ,ntry
6harma
*ndustry
0*$*10 R,S,1RJ
1$10+ST
Responsible for the desi"n/ plannin" and implementation of medium comple-ity clinical
research trials & pro7ects. onducts field site monitorin" visits. ,nsures the protocol and overall
research ob7ectives are met. Maintains professional knowled"e base of le"al re!uirements
and clinical research methodolo"ies.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
8R. 0*$*10 R,S,1RJ
1$10+ST
Responsible for the desi"n/ plannin" and implementation of low comple-ity clinical research
trials & pro7ects. onducts field site monitorin" visits. ,nsures the protocol and overall research
ob7ectives are met. Maintains professional knowled"e base of le"al re!uirements and clinical
research methodolo"ies.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
0*$*10 R,S,1RJ
0,RQ
reates/ or"ani#es/ keeps and controls all the re"ulatory files of clinical researches/ ensurin"
that they are in accordance with internal and e-ternal politics/ laws and re"ulations/ national
and international to conduct the researches.
@. 6ara-
6rofessional
6harma
*ndustry
Responsible for conductin" comple- studies/ isolates bacteria or other micro-or"anisms/
identifies micro-or"anisms by microscopic e-aminations. 9bserves action of micro-or"anisms
upon livin" tissues. Makes chemical analyses of substances produced by bacteria and other
micro-or"anisms. Gtili#es independent 7ud"ment within broad parameters to determine an
appropriate approach.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
Responsible for conductin" moderately comple- studies/ isolates bacteria or other micro-
or"anisms/ identifies micro-or"anisms by microscopic e-aminations. 9bserves action of
micro-or"anisms upon livin" tissues. Makes chemical analyses of substances produced by
bacteria and other micro-or"anisms. Gtili#es independent 7ud"ment within "eneral parameters
to determine an appropriate approach.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6harma
*ndustry
Responsible for conductin" less comple- studies/ isolates bacteria or other micro-or"anisms/
identifies micro-or"anisms by microscopic e-aminations. 9bserves action of micro-or"anisms
upon livin" tissues. Makes chemical analyses of substances produced by bacteria and other
micro-or"anisms. Gtili#es independent 7ud"ment within defined parameters to determine an
appropriate approach.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for creatin" and implementin" validation test procedures to certify that products
meet re"ulatory validation re!uirements/ standards and industry current practices. Supervises
and reviews validation processes and procedures/ makin" recommendations when necessary
for modifications. Supervises staff members.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
>10*D1T*9$
99RD.&SG6,R>.
Responsible for creatin" and implementin" validation test procedures to certify that products
meet re"ulatory validation re!uirements/ standards and industry current practices. Supervises
and reviews validation processes and procedures/ makin" recommendations when necessary
for modifications. Supervises staff members.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. >10*D1T*9$
1$10+ST
Responsible for the accomplishment of validation test procedures to certify that products are
manufactured in a"reement with pre-established re!uirements and standards. ollects and
analy#es comple- validation data/ prepares reports and makes recommendations when
necessary for modifications. May also e-plore problems that occur and determine solutions.
Maintains files for validation documentation.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
analy#es medium comple-ity validation data/ prepares reports and makes recommendations
when necessary for modifications. May also e-plore problems that occur and determine
solutions. Maintains files for validation documentation.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
analy#es low comple-ity validation data/ prepares reports and makes recommendations when
necessary for modifications. May also e-plore problems that occur and determine solutions.
Maintains files for validation documentation.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
R(600 560.040.560 JR .luent )( years or more ). ,-ecutive
R(400 560.500.650 JR .luent C to )( years
R(E00 560.500.660 JR .luent C to )( years '. Mana"er
R(300 560.500.440 JR .luent @ to C years ?. Specialist
R(F00 560.500.4E0 JR Semi .luent @ to C years @. Senior
R(700 560.500.430 JR Semi .luent ) to @ years A. ,-perienced
R(G00 560.500.4F0 JR Basic Qnowled"e $one B. ,ntry
R(450 560.500.655 JR .luent C to )( years
R(E50 560.500.664 JR .luent C to )( years '. Mana"er
R(350 560.500.640 JR .luent @ to C years
R(E60 560.64F.660 JR .luent C to )( years '. Mana"er
R(360 560.64F.640 JR Semi .luent @ to C years
R(F60 560.64F.4E0 JR Semi .luent @ to C years @. Senior
R(760 560.64F.430 JR Semi .luent ) to @ years A. ,-perienced
JGM1$ R,S9GR,S
D*R,T9R
Responsible for the strate"ic plan of the human resources function. *n char"e of recruitment/
trainin" K development/ compensation/ staff welfare and facilitiesR formulates policies and
supervises policy and le"al compliance.
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
SR. JGM1$ R,S9GR,S
M1$1H,R
Mana"es the human resources function/ includin" recruitment/ trainin"/ or"ani#ation
development/ compensation/ labor relations. May also be responsible for the 1dministrative
area.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
JGM1$ R,S9GR,S
M1$1H,R
Develops and administers policies and pro"rams coverin" several or all of the followin"%
recruitment/ wa"e and salary administration/ trainin"/ health and safety/ employee and labour
relations/ pay e!uity/ employment e!uity for a location or for a small or"ani#ation. *n a lar"e
or"ani#ation/ may hold responsibility for a sin"le comple- functional area or for a limited
number of functions. Supervises human resource staff. Typically reports to the Juman
Resource Director or to operations mana"ement at the corporate level.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
JGM1$ R,S9GR,S
S6,*10*ST
4H,$,R10*ST5
Responsible for the development and implementation of the Juman Resources processes/
providin" solutions for the needs of internal clients takin" into account the corporate policies of
trainin" and development/ remuneration/ recruitin" and selection/ etc./ as well as the current
le"islation.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. JGM1$ R,S9GR,S
1$10+ST 4H,$,R10*ST5
Responsible for implementin" the Juman Resources processes/ providin" solutions for the
needs of internal clients takin" into account the corporate policies of Trainin" and
Development/ Remuneration/ Recruitin" and Selection/ etc.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
JGM1$ R,S9GR,S
1$10+ST 4H,$,R10*ST5
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. JGM1$ R,S9GR,S
1$10+ST 4H,$,R10*ST5
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
JR BGS*$,SS G$*T &
601$T SR. M1$1H,R
Responsible for the mana"ement of all human resource processes of a specific business unit/
attendin" to the needs of internal clients and to human resource development tar"ets/ in line
with corporate policies as well as current le"islation. Reports to the human resource corporate
director & mana"er and/ also/ to the business unit director.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
JR BGS*$,SS G$*T &
601$T M1$1H,R
Responsible for the propa"ation & application of the company3s Juman Resources policies in
one unit & plant mana"in" the followin" activities% trainin"/ personnel mana"ement/ payroll/
benefits/ labor safety and medicine/ labor relations/ recruitin" and selection. 1lso responsible
for the evaluation of third party services contracts and their control.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
JR BGS*$,SS
G$*T&601$T
SG6,R>.&99RD.&S6,.
Responsible for the e-ecution of the company3s Juman Resources policies in one unit & plant/
supervisin" the followin" activities% trainin"/ personnel mana"ement/ payroll/ benefits/ labor
safety and medicine/ labor relations/ recruitin" and selection. 1lso responsible for the
evaluation of third party services contracts and their control.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
*$T,R$10
9MMG$*1T*9$S MHR.
Responsible for implementin" the internal communication pro"ram throu"h the publishin" of
periodicals and special publications such as internal ma"a#ines/ memos and brochures.
Responsible for the publication of information on bulletin boards.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
*$T,R$10 9MMG$*.
S6,.&SG6,R>.
Responsible for supervisin" the implementation of the internal communication pro"ram
throu"h the publishin" of periodicals and special publications such as internal ma"a#ines/
memos/ brochures and bulletin board information.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. *$T,R$10
9MMG$*1T*9$S
1$10+ST
Responsible for e!uippin" and implementin" the internal communications pro"ram/ publishin"
periodicals/ ma"a#ines/ memoranda and leaflets. *s also responsible for the information on
company bulletin boards.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
*$T,R$10
9MMG$*1T*9$S
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
R(G60 560.64F.4F0 JR Basic Qnowled"e $one B. ,ntry
RC400 560.66E.650 JR K B SR. M1$1H,R .luent C to )( years
RCE00 560.66E.660 JR K B M1$1H,R .luent C to )( years '. Mana"er
RC300 560.66E.640 JR .luent @ to C years
RCF00 560.66E.4E0 JR SR. K B 1$10+ST Semi .luent @ to C years @. Senior
RC700 560.66E.430 JR K B 1$10+ST Semi .luent ) to @ years A. ,-perienced
RCG00 560.66E.4F0 JR 8R. K B 1$10+ST Basic Qnowled"e $one B. ,ntry
RCE50 560.66G.660 JR .luent C to )( years '. Mana"er
RC750 560.66G.430 JR Semi .luent ) to @ years A. ,-perienced
RCE60 560.646.660 JR B,$,.*TS M1$1H,R .luent C to )( years '. Mana"er
RC760 560.646.430 JR B,$,.*TS 1$10+ST Semi .luent ) to @ years A. ,-perienced
RD400 560.676.650 JR .luent C to )( years
RDE00 560.676.660 JR .luent C to )( years '. Mana"er
RD300 560.676.640 JR .luent @ to C years
8R. *$T,R$10
9MMG$*1T*9$S
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for mana"ement of the activities concernin" internal e!uity/ salaries/ variable
compensation and benefits policies adopted by the company. Huarantees that the pro"rams
and systems related to the area meet the company3s business strate"ies/ procedures and
policies as well as le"al re!uirements and re"ulations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Responsible for mana"ement of the activities concernin" internal e!uity/ salaries/ variable
compensation and benefits policies adopted by the company. Huarantees that the pro"rams
and systems related to the area meet the company3s business strate"ies/ procedures and
policies as well as le"al re!uirements and re"ulations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
K B
99RD.&S6,.&SG6,R>.
Responsible for coordination of the activities related to internal e!uity/ salaries/ variable
compensation and benefits policies/ aimin" at the internal and e-ternal balance of the
remuneration levels adopted by the company. oordinates studies and compensation surveys/
that may be the basis for the maintenance of the remuneration structure.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the activities of describin"/ analy#in" and evaluatin" 7ob positions/ preparin"
or"ani#ational structure studies/ as well as respondin" to and preparin" salary surveys. Makes
various calculations/ studies and analyses of compensation and benefits. 6repares
mana"erial reports of survey results to help on the decision takin" process.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
9M6,$S1T*9$
M1$1H,R
*mplement the or"ani#ation3s compensation strate"y so that outcomes meet current and future
business needs and are consistent with the or"ani#ation3s desired internal and e-ternal market
position.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
9M6,$S1T*9$
1$10+ST
Gnder "eneral supervision implement the or"ani#ation3s compensation pro"rammes followin"
established standards and policies so these pro"rammes are administered effectively and in
accordance with the or"ani#ation3s reward strate"y.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
*mplement the or"ani#ation3s benefits strate"y so that outcomes meet current and future
business needs and are consistent with the or"ani#ation3s desired internal and e-ternal market
position.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Gnder limited supervision/ conduct analyses and interpret pro"ramme rules and policies so
that benefits pro"rammes are administered effectively and in accordance with the
or"ani#ation3s reward strate"y.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
TR1*$*$H K
D,>,096M,$T SR.
M1$1H,R
.ormulates and implements trainin" policies/ identifies trainin" needs/ develops trainin"
pro"rams/ works with department heads on career paths of their staff.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
TR1*$*$H K
D,>,096M,$T
M1$1H,R
.ormulates and implements trainin" policies/ identifies trainin" needs/ develops trainin"
pro"rams/ works with department heads on career paths of their staff.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
TR1*$*$H K D,>,096.
SG6,R>.&99RD.&S6,.
Desi"ns/ schedules and implements trainin" pro"rams. Reviews e-istin" trainin" methods and
techni!ues and its applications and establishes trainin" "oals as re!uired.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Career
Stream
RDF00 560.676.4E0 JR Semi .luent @ to C years @. Senior
RD700 560.676.430 JR Semi .luent ) to @ years A. ,-perienced
RDG00 560.676.4F0 JR Basic Qnowled"e $one B. ,ntry
R2E00 350.FFG.660 ,n"ineerin" .luent C to )( years '. Mana"er
R2300 350.FFG.640 ,n"ineerin" Semi .luent @ to C years
R2F00 350.FFG.4E0 ,n"ineerin" .luent @ to C years @. Senior
R2700 350.FFG.430 ,n"ineerin" Semi .luent ) to @ years A. ,-perienced
R2G00 350.FFG.4F0 ,n"ineerin" Basic Qnowled"e $one B. ,ntry
RI400 560.6E0.650 JR .luent C to )( years
RIE00 560.6E0.660 JR .luent C to )( years '. Mana"er
RI300 560.6E0.640 JR Semi .luent @ to C years
RIF00 560.6E0.4E0 JR Semi .luent @ to C years @. Senior
RI700 560.6E0.430 JR Semi .luent ) to @ years A. ,-perienced
RIG00 560.6E0.4F0 JR Basic Qnowled"e $one B. ,ntry
SR. TR1*$*$H K
D,>,096. 1$10+ST
Responsible for preparin" trainin" pro"rams and surveyin" employee trainin" needs/ as well
as preparin" the didactic material and&or arran"in" the needed resources. ontrols and
updates the trainin" and development files of employees.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
TR1*$*$H K D,>,096.
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. TR1*$*$H K
D,>,096. 1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
,$>*R9$M,$T10
M1$1H,R
Responsible for ensurin" that all company facilities and plants follow all applicable le"al
provisions on environmental control issues. 9versees and follows up on the correction of
operational problems dealin" with environmental issues presented either by "overnment
officials or by company personnel/ assurin" their solution.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
,$>*R9$M,$T10
SG6,R>*S9R
Responsible for ensurin" that all company facilities and plants follow all applicable le"al
provisions on environmental control issues. 9versees and follows up on the correction of
operational problems dealin" with environmental issues presented either by "overnment
officials or by company personnel/ assurin" their solution.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
,$>*R9$M,$T10
,$H*$,,R - SR.
Responsible for ensurin" that all processes of the plant meet environmental control
re!uirements and specifications of both/ national and international a"encies. oordinates the
control of emissions and to-ic waste of every process in the plant and determines corrective
actions as re!uired. 6erforms research and analysis activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
,$>*R9$M,$T10
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
,$>*R9$M,$T10
,$H*$,,R - 8R.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. 01B9R S1.,T+
M1$1H,R
.ormulates labor health and safety policies. 6rovides advice on safety and protection and
carries out audits to ensure that or"ani#ation and "overnment standards on labor health and
safety are met.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
01B9R S1.,T+
M1$1H,R
.ormulates labor health and safety policies. 6rovides advice on safety and protection and
carries out audits to ensure that or"ani#ation and "overnment standards on labor health and
safety are met.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
01B9R S1.,T+
SG6,R>*S9R
Responsible for the e-ecution of labor health and safety policies. arries out audits with the
ob7ective of "uaranteein" that or"ani#ational and "overnment standards are met to ensure
labor health and safety at work. Supervises the work of technicians and en"ineers on labor
safety.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. 01B9R S1.,T+
,$H*$,,R
Responsible for the activities of orientation and coordination of daily inspections in the plant
and administrative areas/ accompanyin" chan"es in lay-out and installation of new e!uipment
in order to meet safety rules and standards. 9rients the work of the 0abor Safety technician.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
01B9R S1.,T+
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. 01B9R S1.,T+
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
RI750 560.6E0.E50 JR $ot $ecessary >ocational ) to @ years ). Senior
RIG50 560.6E0.E60 JR $ot $ecessary >ocational ) to @ years '. ,-perienced
RIH50 560.6E0.E40 JR $ot $ecessary >ocational $one ?. ,ntry
RI440 350.6E0.650 JR .luent C to )( years
RIE40 350.6E0.660 ,n"ineerin" .luent C to )( years '. Mana"er
RI340 350.6E0.6E0 ,n"ineerin" Semi .luent >ocational @ to C years
RIF40 350.6E0.4E0 ,n"ineerin" .luent @ to C years @. Senior
RI740 350.6E0.430 ,n"ineerin" Semi .luent ) to @ years A. ,-perienced
RIG40 350.6E0.4F0 ,n"ineerin" Basic Qnowled"e $one B. ,ntry
R/400 560.6EG.650 JR .luent C to )( years
R/E00 560.6EG.660 JR .luent C to )( years '. Mana"er
R/300 560.6EG.640 JR Semi .luent @ to C years
R/F00 560.6EG.4E0 JR Semi .luent @ to C years @. Senior
R/700 560.6EG.430 JR Basic Qnowled"e ) to @ years A. ,-perienced
R/E50 560.6EE.660 JR .luent C to )( years '. Mana"er
R/750 560.6EE.430 JR $ot $ecessary ) to @ years A. ,-perienced
SR. 01B9R S1.,T+
T,J$**1$
Responsible for the activities related to the prevention of work accidents and personal safety
of employees in the plant area/ inspectin" installations/ safety e!uipment/ work conditions and
ensurin" that industrial safety rules are observed.
@. 6ara-
6rofessional
01B9R S1.,T+
T,J$**1$
@. 6ara-
6rofessional
8R. 01B9R S1.,T+
T,J$**1$
@. 6ara-
6rofessional
SR. ,$>*R9$M,$T
J,10TJ K S1.,T+
M1$1H,R
.ormulates environmental health and safety policies. 6rovides advice on safety and protection
and carries out audits to ensure that or"ani#ation and "overnment standards on
environmental health and safety are met.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
,$>*R9$M,$T J,10TJ
K S1.,T+ M1$1H,R
.ormulates environmental health and safety policies. 6rovides advice on safety and protection
and carries out audits to ensure that or"ani#ation and "overnment standards on
environmental health and safety are met.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
,$>*R9$M,$T J,10TJ
K S1.,T+
SG6,R>.&99RD.
Supervises security and healthy 7ob politics as well as environment controller. 6rovides
advices to related sub7ects and auditin" to "uarantee "overnment patterns and company
politics are bein" e-ecuted.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
SR. ,$>*R9$M,$T
J,10TJ K S1.,T+
,$H*$,,R
Responsible for the activities of security and healthy 7ob politics as well as environment
controller. 6rovides advices to related sub7ects and auditin" to "uarantee "overnment patterns
and company politics are bein" e-ecuted.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
,$>*R9$M,$T J,10TJ
K S1.,T+ ,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. ,$>*R9$M,$T
J,10TJ K S1.,T+
,$H*$,,R
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. 01B9R&G$*9$
R,01T*9$S M1$1H,R
Responsible for correct laborite law observance/ collective 7ob contract/ collective accord with
syndicate/ entities and internal rule. Take solutions with syndicate representatives and
speciali#ed lawyers face labour problems. 1dvises mana"ers with labour !uestions.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
01B9R&G$*9$
R,01T*9$S M1$1H,R
Responsible for the proper observation of the labor law/ the collective labor contracts/
collective a"reements with the union and class entities and internal rules. 1ttends labor &
employee relation problems findin" most ade!uate solutions and ne"otiates with union
representatives. 1dvises mana"ers of all areas re"ardin" labor relations issues.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
01B9R&G$*9$
R,01T*9$S SG6,R>.
oordinates activities related to the proper observation of labor laws/ collective labor
contracts/ collective a"reements with the union and class entities and internal rules. 1dopts
solutions with the union representative and speciali#ed lawyers in relation to labor problems.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. 01B9R R,01T*9$S
R,6R,S,$T1T*>,
Responsible for the activities related to labor issues of the company/ accordin" to pre-
established conventions & a"reements. 6articipates in the establishment of action & correction
plans for labor issues based on the items that have been discussed with the mana"ers.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
01B9R R,01T*9$S
R,6R,S,$T1T*>,
Responsible for the activities related to labor issues of the company/ accordin" to pre-
established conventions & a"reements. 6articipates in the establishment of action & correction
plans for labor issues based on the items that have been discussed with the mana"ers.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
,M609+,, R,01T*9$S
M1$1H,R
*mplement the or"ani#ation3s employee relations strate"y to minimi#e the ne"ative impact of
individual employee "rievances or collective labour disputes.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
,M609+,, R,01T*9$S
R,6R,S,$T1T*>,
6articipate in a variety of employee relations activities to minimi#e the ne"ative impact of
individual employee "rievances or collective labour disputes.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
R&E00 560.636.665 JR .luent C to )( years '. Mana"er
R&300 560.636.640 JR Semi .luent @ to C years
R&F00 560.636.4E0 JR Basic Qnowled"e @ to C years @. Senior
R&700 560.636.430 JR Basic Qnowled"e ) to @ years A. ,-perienced
R&G00 560.636.4F0 JR Basic Qnowled"e $one B. ,ntry
R&H00 560.636.E60 JR $ot $ecessary Ji"h School ) to @ years '. ,-perienced
R&H50 560.636.E40 JR $ot $ecessary Ji"h School $one ?. ,ntry
R@E00 560.63F.660 JR 61+R900 M1$1H,R .luent C to )( years '. Mana"er
R@300 560.63F.640 JR 61+R900 SG6,R>*S9R Semi .luent @ to C years
R@F00 560.63F.4E0 JR 61+R900 SR. 1$10+ST Semi .luent @ to C years @. Senior
R@700 560.63F.430 JR 61+R900 1$10+ST Semi .luent ) to @ years A. ,-perienced
R@G00 560.63F.4F0 JR 61+R900 8R. 1$10+ST $ot $ecessary $one B. ,ntry
RP400 660.560.650 1dministration .luent C to )( years
RPE00 660.560.660 1dministration .luent C to )( years '. Mana"er
JR 1DM*$*STR1T*9$
M1$1H,R
Responsible mana"in" the processes of hirin" and termination of employees. Responsible for
the personnel files and records and mana"ement of labor law issues and other activities such
as% payroll/ contract renewals and dismissals/ trainee pro"rams/ as well as the retirement
process.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
JR 1DM*$*STR1T*9$
SG6,R>*S9R
Responsible for the coordination of the hirin" and termination processes and labor law issues/
payroll mana"in"/ contract renewals and dismissals/ trainee pro"rams/ as well as the
control&process of retirement.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. JR 1DM*$*STR1T*9$
1$10+ST
Responsible for the activities of personnel administration/ involvin" hirin"/ dismissals/
vacations/ leaves/ transfers and the other routines. 6repares personnel statistical reports
4turn-over/ absences/ overtime/ etc.5
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
JR 1DM*$*STR1T*9$
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. JR 1DM*$*STR1T*9$
1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
JR 1DM*$*STR1T*9$
1SS*ST1$T
Responsible for less comple- activities of personnel administration/ includin" hirin"/
dismissals/ vacations/ leaves/ transfers and other routines. 6repares personnel statistical
reports 4turnover/ absenteeism/ overtime/ etc.5/
@. 6ara-
6rofessional
JR 1DM*$*STR1T*9$
0,RQ
lerical personnel administration duties such as maintenance and filin" of personnel records/
processin" and typin" of personnel documents.
@. 6ara-
6rofessional
Responsible for the activities related to the processin" of payroll/ aimin" at "uaranteein" the
correct payment of employees within company parameters and accordin" to current
le"islation.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Responsible for the coordination of the payment activities related to personnel/ includin"
salaries/ commissions/ loans/ benefits/ etc. 6repares the payroll/ verifyin" that all entries are
posted correctly. Qeeps up to date with le"al alterations/ relative to labor laws/ and supervises
payroll analysts.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the coordination of the payment activities related to personnel/ includin"
posted correctly. Qeeps up to date with le"al alterations/ relative to labor laws.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for the conduction of the payment activities related to personnel/ includin"
posted correctly. Qeeps up to date with le"al alterations/ relative to labor laws.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6repares the monthly payroll/ conductin" the necessary processes for payment of the various
components of salary/ such as vacation pay/ overtime/ etc. *s also responsible for payment of
le"al char"es and statutory withholdin"s/ such as employee "uarantee fund/ social security/
income ta-/ labor dues/ etc. Makes the calculations of payments related to dismissals.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. S,GR*T+
6R,>,$T*9$ MHR
Responsible for developin" and implementin" the company3s security policies/ procedures and
pro"rams in order to ensure personnel and property protection. Recommends and implements
procedures and systems for visitor control/ employee identification and safe"uard of company
facilities/ e!uipment/ materials/ and employee property.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
S,GR*T+ 6R,>,$T*9$
MHR
Responsible for developin" and implementin" the company3s security policies/ procedures and
pro"rams in order to ensure personnel and property protection. Recommends and implements
procedures and systems for visitor control/ employee identification and safe"uard of company
facilities/ e!uipment/ materials/ and employee property.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Career
Stream
RP300 660.560.640 1dministration Semi .luent @ to C years
RPF00 660.560.6E0 1dministration S,GR*T+ SG6,R>*S9R Basic Qnowled"e >ocational @ to C years
RPH50 660.560.E60 1dministration S,GR*T+ HG1RD $ot $ecessary Ji"h School ) to @ years '. ,-perienced
RRE00 560.660.660 JR .luent C to )( years '. Mana"er
RR300 560.660.640 JR Semi .luent @ to C years
RRF50 560.660.4E0 JR Semi .luent @ to C years @. Senior
RR750 560.660.430 JR Basic Qnowled"e ) to @ years A. ,-perienced
RRG50 560.660.4F0 JR Basic Qnowled"e $one B. ,ntry
S(600 450.040.560 *T *. T. D*R,T9R .luent )( years or more ). ,-ecutive
S(400 450.500.650 *T *. T. SR. M1$1H,R .luent C to )( years
S(E00 450.500.660 *T *. T. M1$1H,R .luent C to )( years '. Mana"er
S(300 450.500.640 *T *. T. SG6,R>.&99RD. .luent @ to C years
S,GR*T+ 6R,>,$T*9$
99RD.&S6,.
oordinates activities and emer"encies related to prevention and ontrol of losses/ in order to
"uarantee the personnel3s security and the security of the assets of the company. 1ssists the
Security Mana"er in all the activities related to the physical protection of the administrative
and operational areas of the company.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
oordinates security personnel and inspection schedulin"/ implements and monitors
company3s security policies/ procedures and pro"rams to ensure personnel and property
protection.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
Responsible for security of companyOs property and assets. 9bserves incomin" and out"oin"
people from the property to ensure security.
@. 6ara-
6rofessional
R,RG*T*$H K
S,0,T*9$ M1$1H,R
Responsible for definitions and strate"ies of the recruitin" and selection area/ with the
ob7ective of attractin" competent and prepared professionals/ identifyin"/ internally and
e-ternally/ the ade!uate human resources to occupy the positions re!uested by internal
clients.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
R,RG*T*$H K
S,0,T*9$
SG6,R>.&99RD.&S6,.
Responsible for coordinatin" the activities of the recruitin" and selection area/ with the
ob7ective of attractin" competent and prepared professionals/ identifyin"/ internally and
e-ternally/ the ade!uate human resources to occupy the positions re!uested by internal
clients.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. R,RG*T*$H K
S,0,T*9$ 1$10+ST
onducts the recruitin" and selection process/ listin" the best candidates and coordinatin" the
necessary interviews.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
R,RG*T*$H K
S,0,T*9$ 1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. R,RG*T*$H K
S,0,T*9$ 1$10+ST
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for the activities related to *nformation Technolo"y 4*T5 in the company/ involvin"
the definition/ development/ maintenance and operation of systems/ as well as for maintainin"
the area3s technolo"ical level up to date/ conductin" studies and implementin" new
procedures and techni!ues. *s responsible for the selection of hardware/ software and
supplies. Defines the *nformation Technolo"y Director 6lan/ as well as company policies for
centrali#ation and&or decentrali#ation of data processin".
Gniversity
4Bachelor3s
De"ree5
'. .unction
Jead
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
Responsible for coordinatin" the activities related to *nformation Technolo"y 4*T5 in the
company/ involvin" the definition/ development/ maintenance and operation of systems/ as
well as for maintainin" the area3s technolo"ical level up to date/ coordinatin" studies and
implementin" new procedures and techni!ues.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Career
Stream
S(F00 450.500.4E0 *T *. T. SR. 1$10+ST .luent @ to C years @. Senior
S(700 450.500.430 *T *. T. 1$10+ST Semi .luent ) to @ years A. ,-perienced
S(G00 450.500.4F0 *T *. T. 8R. 1$10+ST Semi .luent $one B. ,ntry
S(350 450.500.440 *T *. T. S6,*10*ST .luent @ to C years ?. Specialist
S0300 460.4H6.440 *T .luent @ to C years ?. Specialist
S0F00 460.4H6.4E0 *T Semi .luent @ to C years @. Senior
S0700 460.4H6.430 *T BGS*$,SS 1$10+ST - *T ) to @ years A. ,-perienced
S0G00 460.4H6.4F0 *T $one B. ,ntry
S0450 460.4HE.650 *T .luent C to )( years
S0E50 460.4HE.660 *T .luent C to )( years '. Mana"er
S0350 460.4HE.440 *T .luent @ to C years ?. Specialist
S0F50 460.4HE.4E0 *T Semi .luent @ to C years @. Senior
S0750 460.4HE.430 *T ) to @ years A. ,-perienced
Responsible for e-ecutin" the activities related to *nformation Technolo"y 4*T5 in the company/
involvin" the definition/ development/ maintenance and operation of systems/ as well as for
maintainin" the area3s technolo"ical level up to date/ implementin" new procedures and
techni!ues.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
techni!ues.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
techni!ues.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
maintainin" the area3s technolo"ical level up to date/ coordinatin" studies and implementin"
new procedures and techni!ues.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
BGS*$,SS 1$10+ST
S6,*10*ST - *T
Responsible for identification of the business necessities of the different areas in the company/
that can be fulfilled throu"h the use of computer systems/ maintainin" the link between the *T
function and the business areas/ "enerally at the middle mana"ement level. 6rovide "uidance
to other analysts in their activities
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. BGS*$,SS 1$10+ST -
*T
function and the business areas/ "enerally at the middle mana"ement level. 6rovide "uidance
to other analysts in their activities
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
function and the business areas/ "enerally at the middle mana"ement level.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. BGS*$,SS 1$10+ST -
*T
function and the business areas/ "enerally at the middle mana"ement level.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. BGS*$,SS 1$10+S*S
M1$1H,R
Responsible for the analysis of the company3s various business systems 4financial/ lo"istical/
production/ human resources/ etc.5 and automatin" them throu"h a third party ,R6 system
4S16/ 6eopleSoft/ 9racle/ etc.5 aimin" at cost and process efficiency.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
BGS*$,SS 1$10+S*S
M1$1H,R
Responsible for the analysis of the company3s various business systems 4financial/ lo"istical/
4S16/ 6eopleSoft/ 9racle/ etc.5 aimin" at cost and process efficiency.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
BGS*$,SS 1$10+ST
S6,*10*ST - ,R6
Responsible for analy#in" the company3s various business systems 4financial/ lo"istical/
4S16/ 6eopleSoft/ 9racle/ etc.5/ becomin" a specialist in the use of this tool. 1ssists other
analysts in the development of their activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. BGS*$,SS 1$10+ST -
,R6
4S16/ 6eopleSoft/ 9racle/ etc.5/ becomin" a specialist in the use of this tool. 1ssists other
analysts in the development of their activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
BGS*$,SS 1$10+ST -
,R6
4S16/ 6eopleSoft/ 9racle/ etc.5/ becomin" a specialist in the use of this tool.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
S0G50 460.4HE.4F0 *T $one B. ,ntry
SCE00 440.E60.660 *T .luent C to )( years '. Mana"er
SC300 440.E60.640 *T Semi .luent @ to C years
SCF00 440.E60.4E0 *T Semi .luent @ to C years @. Senior
SC700 440.E60.430 *T ) to @ years A. ,-perienced
SCG00 440.E60.4F0 *T $one B. ,ntry
SD400 460.E5E.650 *T .luent C to )( years
SDE00 460.E5E.660 *T .luent C to )( years '. Mana"er
SD300 460.E5E.640 *T .luent @ to C years
SDF00 460.E5E.4E0 *T SR. S+ST,MS 1$10+ST .luent @ to C years @. Senior
SD700 460.E5E.430 *T S+ST,MS 1$10+ST ) to @ years A. ,-perienced
SDG00 460.E5E.4F0 *T 8R. S+ST,MS 1$10+ST $one B. ,ntry
SDF50 460.E5E.4E5 *T @ to C years @. Senior
SD750 460.E5E.435 *T 1$10+ST 6R9HR1MM,R ) to @ years A. ,-perienced
8R. BGS*$,SS 1$10+ST -
,R6
4S16/ 6eopleSoft/ 9racle/ etc.5/ becomin" a specialist in the use of this tool.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
S+ST,MS S,GR*T+
M1$1H,R
Responsible for security of the company3s systems and *nternet site/ protectin" them from
access by hackers who could compromise the company3s operations. 1lso responsible for
maintenance of security policies for the new technolo"ies bein" adopted by the company.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
S+ST,MS S,GR*T+
SG6,R>.&99RD.
oordinates the activities related to the security of the company3s systems and *nternet site/
protectin" them from access by hackers who could compromise the company3s operations.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. S+ST,MS S,GR*T+
1$10+ST
6articipates in the activities related to the security of the company3s systems and *nternet site/
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
S+ST,MS S,GR*T+
1$10+ST
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. S+ST,MS S,GR*T+
1$10+ST
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
S+ST,MS
D,>,096M,$T SR.
M1$1H,R
.irst line mana"er/ responsible for directin" and supervisin" electronic data systems
development/ in accordance with the needs of the different areas of the company. May be also
involved in the process of systems inte"ration/ evaluatin" specifications of possible hardware
options. *dentifies new products to meet future needs of the systems
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
S+ST,MS
D,>,096M,$T
M1$1H,R
Responsible for directin" and supervisin" electronic data systems development/ in
accordance with the needs of the different areas of the company. May be also involved in the
process of systems inte"ration/ evaluatin" specifications of possible hardware options.
*dentifies new products to meet future needs of the systems
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
S+ST,MS
D,>,096M,$T
SG6,R>.&99RD.&S6,.
Responsible for the development and inte"ration of electronic processin" data systems of
hi"h comple-ity/ by considerin" available and complementary e!uipment/ the users
re!uirements and the structure of the information to be processed.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the activities of analysis and development/ implementation/ modification and
installation of hi"h comple-ity systems in different operational environments. Draws up
manuals and update them as well as technical specifications/ testin" plans/ etc.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
installation of medium comple-ity systems in different operational environments. Draws up
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
installation of low comple-ity systems in different operational environments. Draws up
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. 1$10+ST
6R9HR1MM,R
Responsible for the activities of analysis and development of hi"h comple-ity soft wares/
collectin" information and verifyin" the feasibility of implementation/ carryin" out their tests
and/ afterwards/ the system tests in "eneral. 6rovides "uidance other analysts in their
activities.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for the activities of analysis and development of medium comple-ity soft wares/
and/ afterwards/ the system tests in "eneral.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
SDG50 460.E5E.4F5 *T $one B. ,ntry
SDF60 460.E5E.4E6 *T SR. 6R9HR1MM,R Semi .luent @ to C years @. Senior
SD760 460.E5E.436 *T 6R9HR1MM,R ) to @ years A. ,-perienced
SDG60 460.E5E.4F6 *T 8R. 6R9HR1MM,R $one B. ,ntry
SDF40 460.E6G.4E0 *T Semi .luent @ to C years @. Senior
SD740 460.E6G.430 *T ) to @ years A. ,-perienced
SDG40 460.E6G.4F0 *T $one B. ,ntry
SD7E0 460.E6G.435 *T W,B D,S*H$,R ) to @ years A. ,-perienced
S7E00 440.E5G.660 *T .luent C to )( years '. Mana"er
S7300 440.E5G.6E0 *T Semi .luent >ocational @ to C years
S7G00 440.E5G.E50 *T >ocational ) to @ years ). Senior
S7H00 440.E5G.E60 *T S+ST,MS 96,R1T9R >ocational ) to @ years '. ,-perienced
S7H50 440.E5G.E40 *T >ocational $one ?. ,ntry
SSE00 440.E6E.660 *T .luent C to )( years '. Mana"er
SS300 440.E6E.640 *T .luent @ to C years
8R. 1$10+ST
6R9HR1MM,R
Responsible for the activities of analysis and development of low comple-ity soft wares/
and/ afterwards/ the system tests in "eneral.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6erforms computer pro"rammin" of hi"h comple-ity/ includin" preparation of pro"ram
documentation/ lo"ic pro"rams and structure chartsR tests and debu"s computer pro"ramsR
prepares systems documentation.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6erforms computer pro"rammin" of medium comple-ity/ includin" preparation of pro"ram
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6erforms computer pro"rammin" of low comple-ity/ includin" preparation of pro"ram
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
SR. W,B 1660*1T*9$S
D,>,096,R
Desi"n/ build/ test/ implement/ and maintain comple- or lar"e-scale web pa"es and web
applications that are reliable and accessible and support the or"ani#ation3s communications
and internet strate"ies.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
W,B 1660*1T*9$S
D,>,096,R
Desi"n/ build/ test/ implement/ and maintain web pa"es and web applications that are reliable
and accessible and support the or"ani#ation3s communications and internet strate"ies.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. W,B 1660*1T*9$S
D,>,096,R
Gnder direct supervision/ develop/ test/ maintain/ and support hi"h performance/ innovative
web-based applications.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Desi"ns and builds web pa"es usin" a variety of "raphics software applications/ techni!ues
and tools. Desi"ns and develops user interface features/ site animation and special-effects
elements. Desi"ns the website to support the or"ani#ation3s strate"ies and "oals relative to
e-ternal communications.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
S+ST,MS 96,R1T*9$
M1$1H,R
Responsible for pro"rammin" the electronic data processin" workload and for emittin" reports
re!uired by the different areas of the company. Hives continuity to the systems operation/
controllin" and "uaranteein" that all technical operation functions are completed on time and
in an efficient manner. Directs chan"es as necessary and observes the performance of
operations people in order to increase customer satisfaction.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
S+ST,MS 96,R1T*9$
SG6,R>.&99RD.
Responsible for coordinatin" processin" re!uired by different areas of the or"ani#ation.
1ttends chan"es re!uired in reports issued and&or in the information processin"/ maintains
production statistics.
'.
Mana"ement
@. Team 0eader
46ara-
6rofessionals5
SR. S+ST,MS
96,R1T9R
Responsible for computer operation activities/ accompanyin" and monitorin" the systems/
ensurin" the processin" of services within established standards. 1ssists other operators in
the development of their activities.
Technical
Qnowled"e
@. 6ara-
6rofessional
ensurin" the processin" of services within established standards.
Technical
Qnowled"e
@. 6ara-
6rofessional
8R. S+ST,MS 96,R1T9R
ensurin" the processin" of services within established standards.
Technical
Qnowled"e
@. 6ara-
6rofessional
T,J$*10 SG669RT
M1$1H,R - *T
Responsible for coordinatin" and accompanyin" daily support activities/ updatin" and
implementin" basic software & hardware solutions/ with the appropriate plannin" of time and
costs involved. 0eads pro7ects to fulfill re!uests of the various areas of the company.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
T,J$*10 SG669RT
SG6,R>.&99RD. - *T
Responsible for coordinatin" and accompanyin" daily support activities/ updatin" and
implementin" basic software & hardware solutions/ with the appropriate plannin" of time and
costs involved. 0eads pro7ects to fulfill re!uests of the various areas of the company.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Career
Stream
SSF00 440.E6E.4E0 *T Semi .luent @ to C years @. Senior
SS700 440.E6E.430 *T SG669RT 1$10+ST - *T ) to @ years A. ,-perienced
SSG00 440.E6E.4F0 *T $one B. ,ntry
SSE50 440.E0E.660 *T J,06D,SQ M1$1H,R .luent C to )( years '. Mana"er
SSG50 440.E0E.E50 *T Semi .luent >ocational ) to @ years ). Senior
SSH50 440.E0E.E60 *T J,06D,SQ SG669RT Semi .luent >ocational ) to @ years '. ,-perienced
SSH60 440.E0E.E40 *T 8R. J,06D,SQ SG669RT >ocational $one ?. ,ntry
ST400 460.4G5.650 *T .luent C to )( years
STE00 460.4G5.660 *T .luent C to )( years '. Mana"er
ST300 440.4HG.640 *T .luent @ to C years
STF00 440.4HG.4E0 *T SR. D1T1B1S, 1$10+ST Semi .luent @ to C years @. Senior
SR. SG669RT 1$10+ST -
*T
Responsible for the plannin" of capacity and updatin" of hardware for interactive systems/
network systems and operational systems for various environments. *nteracts with other areas
of the company to solve problems/ to standardi#e and to improve the efficiency of operational/
interactive and network systems. onducts systems plannin" and performance evaluations.
1ssists other support analysts in the development of their activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
of the company to solve problems/ to standardi#e and to improve the efficiency of operational/
interactive and network systems. onducts systems plannin" and performance evaluations.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. SG669RT 1$10+ST -
*T
of the company to solve less comple- problems/ to standardi#e and to improve the efficiency
of operational/ interactive and network systems.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for coordinatin" the activities related to *nformation Technolo"y 4*T5 in the
company by phone/ involvin" the definition/ development/ maintenance and operation of
systems/ as well as for maintainin" the area3s technolo"ical level up to date/ implementin"
new procedures and techni!ues.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
SR. J,06D,SQ
SG669RT
Responsible for the activities related to *nformation Technolo"y 4*T5 in the company made by
phone/ involvin" the definition/ development/ maintenance and operation of systems/ as well
as for maintainin" the area3s technolo"ical level up to date/ implementin" new procedures and
techni!ues.
@. 6ara-
6rofessional
techni!ues.
@. 6ara-
6rofessional
techni!ues.
Technical
Qnowled"e
@. 6ara-
6rofessional
T,J$909H+ SR.
M1$1H,R 4*T
*$.R1STRGTGR,5
Responsible for the activities related to technical support and definition of strate"y related to
the infrastructure 4network/ telecommunications/ basic software/ hardware/ servers5 and
database/ involvin" the definition/ development and maintenance of procedures/ as well as
overseein" the study and implementation of new processes and techni!ues for the area.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
T,J$909H+ M1$1H,R
4*T *$.R1STRGTGR,5
Responsible for the activities related to the infrastructure 4network/ telecommunications/ basic
software/ hardware/ servers5 and database/ involvin" the definition/ development and
maintenance of procedures/ as well as overseein" the study and implementation of new
processes and techni!ues for the area.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
D1T1B1S,
99RD.&SG6,R>.&S6,.
Responsible for supervisin" data base administrators and providin" orientation for the solution
of more comple- problems. 1lso responsible for the ade!uate desi"n and maintenance of the
company3s data base and its connection to the web/ ensurin" optimal performance. ontrols
the creation of documentation for the data model.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
Responsible for the activities related to data base administration and systems development
support. 1naly#es the use of new techni!ues & products/ aimin" at the best solution for the
system. *mplements the physical model of the data bank within established standards/
ensurin" the best performance. 1ssists other analysts in the development of their activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
ST700 440.4HG.430 *T D1T1B1S, 1$10+ST ) to @ years A. ,-perienced
STG00 440.4HG.4F0 *T 8R. D1T1B1S, 1$10+ST $one B. ,ntry
STH00 660.55G.E60 1dministration $ot $ecessary Ji"h School ) to @ years '. ,-perienced
ST350 440.E0G.640 *T .luent @ to C years
STF50 440.E0G.4E0 *T Semi .luent @ to C years @. Senior
ST750 440.E0G.430 *T ) to @ years A. ,-perienced
STG50 440.E0G.4F0 *T $one B. ,ntry
ST360 460.4G5.640 *T .luent @ to C years
STF60 460.E0H.4E0 *T .luent @ to C years @. Senior
ST760 460.E0H.430 *T $,TW9RQ ,$H*$,,R Semi .luent ) to @ years A. ,-perienced
STG60 460.E0H.4F0 *T $one B. ,ntry
ST740 440.E46.430 *T W,B 1DM*$*STR1T9R ) to @ years A. ,-perienced
ensurin" the best performance.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
ensurin" the best performance.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
D1T1,$TR+
0,RQ&96,R1T9R
9perates data entry devices to perform a variety of data entry/ verification and related clerical
duties. Receives and reviews input and output data.
@. 6ara-
6rofessional
$,TW9RQ
1DM*$*STR1T*9$
SG6,R>.&99RD.&S6,.
Responsible for the coordination of the security and corporate network infrastructure team in
the followin" tasks% internal network maintenanceR administration of e-ternal world
connections 4*nternet5R pro7ects for e-pansion & purchase of new e!uipment for the network
and its securityR confi"uration of software and hardware for the optimal performance of the
corporate network.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. $,TW9RQ
1DM*$*STR1T9R
Responsible for optimi#in" the use of computer network by identifyin" users/ timin"/ disk
space used/ access restrictions and software utili#ation in order to ensure reasonable use of
the resources. 1dvises and supports users as re!uired.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
$,TW9RQ
1DM*$*STR1T9R
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. $,TW9RQ
1DM*$*STR1T9R
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
*$.R1STRGTGR,
SG6,R>.&99RD.&S6,.
Responsible for coordinate the activities related to the infrastructure 4network/
telecommunications/ basic software/ hardware/ servers5 and database/ involvin" the definition/
development and maintenance of procedures/ as well as overseein" the study and
implementation of new processes and techni!ues for the area.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. $,TW9RQ
,$H*$,,R
Gnder "eneral supervision/ mana"es the purchase/ installation/ and support of network
communications for customers/ includin" 01$s and&or W1$s. Responsible for evaluatin"
current systems. Works on comple- problems where analysis of situation re!uires in-depth
evaluation of various factors. 6lans lar"e scale systems pro7ects throu"h vendor comparison
and cost studies. Re!uires e-pert knowled"e of 01$&W1$ systems/ networks/ and
applications.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
current systems. Works on problems where analysis of situation re!uires in-depth evaluation
of various factors. 6lans small&medium scale systems pro7ects throu"h vendor comparison
applications.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. $,TW9RQ
,$H*$,,R
current systems. Works on problems where analysis of situation re!uires in-depth evaluation
of various factors. 6lans small&medium scale systems pro7ects throu"h vendor comparison
applications.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6articipate in a ran"e of website administration activities so that the or"ani#ation3s website4s5
functions reliably and provides content that meets visitorsO needs.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
V(600 E60.35F.540 Sales .luent D years or more ). ,-ecutive
V(400 E60.35F.650 Sales JT S10,S SR. M1$1H,R .luent C to )( years
V(E50 E60.35F.460 Sales .luent C to )( years '. ,-pert
V(350 E60.35F.440 Sales .luent @ to C years ?. Specialist
V(F50 E60.35F.4E0 Sales Semi .luent @ to C years @. Senior
V(750 E60.35F.430 Sales Semi .luent ) to @ years A. ,-perienced
V(G50 E60.35F.4F0 Sales ,ntry position. Works with a Senior Sales Representative to affect sales. Semi .luent $one B. ,ntry
V?600 E60.EHF.540 Sales .luent D years or more ). ,-ecutive
V?400 E60.EHF.650 Sales .luent C to )( years
V?E50 E60.EHF.460 Sales .luent C to )( years '. ,-pert
V?350 E60.EHF.440 Sales .luent @ to C years ?. Specialist
D*R,T9R 9. J*HJ
T,J S10,S
Responsible for the achievement of sales "oals in a very si"nificant re"ion&#one. Develops
and implements all business and or"ani#ation strate"ies for this sales sub-function/ includin"
assi"n territory or productsR formulate sales strate"yR develop sales forecast/ bud"et K
manpower plansR responsible for the achievement of sales "oals. Direct the sales force to
achieve sales tar"etR pursue ma7or prospectsR lead in ma7or ne"otiations
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
Ji"hly e-perienced in sales mana"ement. *n addition to the day-to-day mana"erial function/
the role will incorporate strate"ic and policy development aspects that will have medium term
conse!uences on the operation of the function and perhaps impact elements of or"ani#ation
performance. 0eads #one 4or district or national5 sales. .ormulates sales strate"y for assi"ned
territory or products/ Develops sales forecast/ bud"et and manpower plans. Supervises and
trains distributors and&or sales force to achieve sales tar"ets. 6ursues key prospects/
ne"otiates and constructs appropriate terms of sales.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
JT S10,S
R,6R,S,$T1T*>, -
,U6.&M1$1H,R
Reco"ni#ed for the hi"hest level of technical e-pertise in sales within product ran"e or
assi"ned districts. 6ursues sales leads/ promotes products/ concludes orders/ and arran"es
internal sales lo"istics. Huides new sales representatives.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
JT S10,S
R,6R,S,$T1T*>, -
S6,.&T,1M 0,1D,R
1pplies hi"hly developed specialist knowled"e and skills in sales within product ran"e or
assi"ned districts. 6ursues sales leads/ promotes products/ concludes orders/ and arran"es
internal sales lo"istics. Huides new sales representatives.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
JT S10,S
R,6R,S,$T1T*>, - SR.
Well developed/ advanced knowled"e and skills in sales within product ran"e or assi"ned
districts. 6ursues sales leads/ promotes products/ concludes orders/ and arran"es internal
sales lo"istics. Huides new sales representatives.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
JT S10,S
R,6R,S,$T1T*>,
,-perienced in achievin" sales ob7ectives within product ran"e or assi"ned districts. 6ursues
sales leads/ promotes products/ concludes orders/ and arran"es internal sales lo"istics.
Huides new sales representatives.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
JT S10,S
R,6R,S,$T1T*>, - 8R.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
D*R,T9R 9. 6R,-
S10,S
6R9DGT&T,J$*10
SG669RT
0ead the pre-sales product support function to support in the sales operations. 9versee the
delivery of in-depth presentations and product demonstrations. ,nsure staff are fully trained in
products. Develops/ communicates and implements the strate"ic direction of the operation.
Re"ularly leads important re"ional initiatives. Jas ultimate accountability for the sub-function.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
6R,-S10,S
46R9DGT&T,J$*105 -
SR. M1$1H,R
Ji"hly e-perienced in pre-sales 4product5 mana"ement. *n addition to the day-to-day
elements of or"ani#ation performance. This position typically provides the most senior level of
mana"ement to a 6re-sales support function. The senior mana"er3s focus is based on bud"et
and strate"y settin" and accountability/ career development of others/ medium to lon"-term
plannin" and oversi"ht of pro7ect mana"ement standards/ methodolo"y and e-ecution.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
6R,-S10,S
9$SG0T1$T
46R9DGT&T,J$*105 -
,U6.&M1
.ifth level professional position. *nvolves mastery of a speciali#ed discipline. *ncumbents
re!uire a thorou"h understandin" of a number of disciplines. 6ositions involve the introduction
and application of new developments and may also re!uire the development of new
approaches to be used by other professions. 1cknowled"ed e-pert within the
or"ani#ation&industry.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6R,-S10,S
9$SG0T1$T
46R9DGT&T,J$*105 -
S6,.&T,1M 0,1D,R
.ourth level professional position. Re!uires comprehensive knowled"e of a reco"ni#ed
professional disciple and an ability in a hi"hly comple- or speciali#ed field to establish and&or
modify standard "uidelines/ techni!ues or commercial principles/ adapt precedent and make
si"nificant departures from tradition approaches in the solution of technical or commercial
challen"es.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
V?F50 E60.EHF.4E0 Sales Semi .luent @ to C years @. Senior
V?750 E60.EHF.430 Sales Semi .luent ) to @ years A. ,-perienced
V?G50 E60.EHF.4F0 Sales Semi .luent $one B. ,ntry
VK600 E00.EE0.540 Sales .luent D years or more ). ,-ecutive
VK400 E00.EE0.650 Sales .luent C to )( years
VKE50 E00.EE0.460 Sales .luent C to )( years '. ,-pert
VK350 E00.EE0.440 Sales .luent @ to C years ?. Specialist
VKF50 E00.EE0.4E0 Sales Semi .luent @ to C years @. Senior
VK750 E00.EE0.430 Sales Semi .luent ) to @ years A. ,-perienced
VKG50 E00.EE0.4F0 Sales Semi .luent $one B. ,ntry
$CH55 F60.56G.E55 ;uality ;G10*T+ *$S6,T9R >ocational ) to @ years ). Senior
6R,-S10,S
9$SG0T1$T
46R9DGT&T,J$*105 -
S,$*9R
Third level professional position. .ully proficient in applyin" established professional/
technical/ commercial and administrative disciplines. Qnowled"e would typically be ac!uired
from several years of casework/ research or investi"ation/ involvement in a ran"e of
challen"in" pro7ects/ or coachin" from senior specialist staff. 1t this level/ the incumbent would
be e-pected to be capable of instructin" professional or technical staff.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6R,-S10,S
9$SG0T1$T
46R9DGT&T,J$*105
Second level professional position. Works under limited supervision. 1pplies and uses in-
depth knowled"e of sub7ect matter. Re!uires the capacity to understand specific client needs
or technical re!uirements in order to apply well-developed skills or knowled"e.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
6R,-S10,S
9$SG0T1$T
46R9DGT&T,J$*105 -
8R
.irst level professional position in pre-sales consultin" representin" the most common entry
point into the or"ani#ation. Works under close supervision to perform routine activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
D*R,T9R 9.
9$TR1T/ B*D 1$D
6R969S10
M1$1H,M,$T
Direct the contract/ bid and proposal mana"ement function. ,nsure the development and& or
implementation of strate"ies for contract pro"rams/ policies and processes. ,nsure the sub-
function is structured and resourced so that it effectively and proactively inte"rates with the
marketin"/ sales and other business function to structure the most competitive and
advanta"eous proposals&contracts.
Gniversity
4Bachelor3s
De"ree5
?. Sub-.unction
Jead
9$TR1T/ B*D K
6R969S10 - SR.
M1$1H,R
Ji"hly e-perienced in contract/ bid and proposal mana"ement. *n addition to the day-to-day
elements of or"ani#ation performance. The senior mana"er3s focus is based on business
strate"y/ career development of others/ liaisin" with professional staff and other mana"ers/
and medium to lon" term plannin".
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
). Senior
Mana"er
9$TR1T/ B*D K
6R969S10 9$SG0T. -
,U6.&M1$1H,R
Reco"ni#ed for the hi"hest level of technical e-pertise in contract/ bid and proposal
mana"ement and ne"otiation. Qnowled"e and skill would typically be ac!uired from many
years involvement in the most comple- and challen"in" biddin" and ne"otiation environments.
1t this level/ the incumbent would be e-pected to be capable of instructin" other sales staff
and advisin" on more comple- situations.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
9$TR1T/ B*D K
6R969S10 9$SG0T.
SG6,R>.&99RD.&S6,.
1pplies hi"hly developed specialist knowled"e and skills in contract/ bid and proposal
mana"ement and ne"otiation. Qnowled"e and skill would typically be ac!uired from several
years involvement in challen"in" sellin" environments. 1t this level/ the incumbent would be
e-pected to be capable of instructin" other advisin" on more comple- situations.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
9$TR1T/ B*D K
6R969S10 9$SG0T. -
SR.
Well developed/ advanced knowled"e and skills in contract/ bid and proposal mana"ement
and ne"otiation. Qnowled"e and skill would typically be ac!uired from several years
involvement in a ran"e of difficult environments. 1t this level/ the incumbent would be
e-pected to be capable of instructin" other sales staff and advisin" different situations.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
9$TR1T/ B*D K
6R969S10 9$SG0T.
Second level contract/ bid and proposal mana"ement professional. Works under limited
supervision. 1pplies and uses well-developed knowled"e of contract/ bid and proposal
mana"ement. Hathers commercial/ financial and technical information needed in the
preparation of contracts and bids.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
9$TR1T/ B*D K
6R969S10 9$SG0T. -
8R.
.irst level contract/ bid and proposal professional representin" the most common entry point
into the or"ani#ation. Works under close supervision to perform routine research and
contract&bid administrative related activities.
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Responsible for verifyin" the final !uality of products on the production line and also
separatin" those that do not have the desired technical specification/ throu"h checkin" with
measurement instruments or e!uipment/ aimin" to follow the norms and standards of !uality
defined by the company.
Technical
Qnowled"e
@. 6ara-
6rofessional
Career
Stream
$/H40 F50.F00.E45 .9RQ0*.T 96,R1T9R $ot $ecessary Ji"h School $one ?. ,ntry
$/H30 F50.F0E.E64 TRGQ DR*>,R $ot $ecessary Ji"h School ) to @ years '. ,-perienced
$/HF0 F50.F0E.E6E $ot $ecessary Ji"h School ) to @ years '. ,-perienced
$&750 330.FGE.E54 >ocational ) to @ years ). Senior
$&G50 330.FGE.E64 >ocational ) to @ years '. ,-perienced
$&H50 330.FGE.E44 >ocational $one ?. ,ntry
$&760 350.FF0.E50 ,0,TR**1$ *** >ocational ) to @ years ). Senior
$&G60 350.FF0.E60 ,0,TR**1$ ** >ocational ) to @ years '. ,-perienced
$&H60 350.FF0.E40 ,0,TR**1$ * >ocational $one ?. ,ntry
$&743 330.FH5.E50 W,0D,R *** $ot $ecessary >ocational ) to @ years ). Senior
$&G43 330.FH5.E60 W,0D,R ** $ot $ecessary >ocational ) to @ years '. ,-perienced
$&H43 330.FH5.E40 W,0D,R * $ot $ecessary >ocational $one ?. ,ntry
Supply K
0o"istics
Gnder indirect supervision operates a lift-truck usin" hand and foot controls as re!uired in
order to unload/ move/ accommodate and store voluminous materials. 6erforms the
preventive maintenance of his vehicle by the periodic verification of water/ oil and "as levels
and by performin" operative tests.
@. 6ara-
6rofessional
Supply K
0o"istics
Gnder indirect supervision drives a heavy truck of more than C tons containin" parts or
products in pre-determined routes that may include both/ urban #ones and roads. 6erforms
preventive maintenance of the vehicle by testin" various operative systems and fluids levels.
May perform minor in-transit repairs in case of failures.
@. 6ara-
6rofessional
Supply K
0o"istics
TRGQ DR*>,R - 0*HJT
TRGQ
Gnder indirect supervision drives a li"ht truck driver of no more than ? )&' tons containin"
parts or products in pre-determined routes they may include both/ urban #ones and roads.
6erforms preventive maintenance of the vehicle by testin" various operative systems and
fluids levels. May perform minor in- transit repairs in case of failures.
@. 6ara-
6rofessional
Repair K
Maintenance
M,J1$* T,J$**1$
***
Gnder indirect supervision repairs mechanical and electro-mechanical components of
productive and non-productive e!uipment and machinery by makin"/ repairin"/ adaptin"
and&or ad7ustin" parts and components as re!uired.
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
M,J1$* T,J$**1$
**
Gnder direct supervision repairs mechanical and electro-mechanical components of
productive and non-productive e!uipment and machinery by makin"/ repairin"/ adaptin"
and&or ad7ustin" parts and components as re!uired. 1ll under the "uidance of a more
e-perienced technician or the supervisor.
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
M,J1$* T,J$**1$ *
Gnder indirect supervision maintains company "ardens and yards by usin" simple tools and
instruments as re!uired.
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
*s responsible for the proper operation of a variety of industrial machinery and e!uipment by
providin" preventive and corrective maintenance to refri"eration systems/ hydraulic and
pneumatic systems/ steam systems/ air compressors/ fluid pumps/ and other e!uipments as
re!uired.
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
Gnder direct supervision installs/ reviews/ repairs and maintains in proper operatin" conditions
the electric components of plant3s productive and non-productive e!uipment/ by interpretin"
blueprints and dia"rams and selectin" the ade!uate materials for each work. 1ll under the
"uidance of a more e-perienced electrician or the supervisor.
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
Gnder direct supervision installs/ reviews/ repairs and maintains in proper operatin" conditions
the electric components of plant3s productive and non- productive e!uipment/ by interpretin"
blueprints and dia"rams and selectin" the ade!uate materials for each work. 1ll under the
"uidance of a more e-perienced electrician or the supervisor.
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
Gnder "eneral supervision/ uses hand weldin" and flame cuttin" e!uipment such as arc
welders/ "as welders/ and "as torches to weld to"ether metal components 4 plates and pipes5.
Works from sketches/ prints/ operation sheets/ preliminary drawin"s/ and written&verbal
instructions. Must maintain weldin" specifications. Sets up and operates all weldin"
e!uipment.
@. 6ara-
6rofessional
Repair K
Maintenance
e!uipment.
@. 6ara-
6rofessional
Repair K
Maintenance
e!uipment.
@. 6ara-
6rofessional
Career
Stream
$&7F0 330.FG6.E50 T990 1$D D*, M1Q,R *** >ocational ) to @ years ). Senior
$&GF0 330.FG6.E60 T990 1$D D*, M1Q,R ** >ocational ) to @ years '. ,-perienced
$&HF0 330.FG6.E40 T990 1$D D*, M1Q,R * >ocational $one ?. ,ntry
$&7H5 350.FFE.E50 >ocational ) to @ years ). Senior
$&GH5 350.FFE.E60 >ocational ) to @ years '. ,-perienced
$&HH5 350.FFE.E40 >ocational $one ?. ,ntry
$PH50 F00.76E.E45 Manufacturin" H,$,R10 W9RQ,R $ot $ecessary Ji"h School $one ?. ,ntry
$PH56 F00.76E.E40 Manufacturin" M1J*$, 96,R1T9R * $ot $ecessary Ji"h School $one ?. ,ntry
$PH54 F00.76E.E60 Manufacturin" M1J*$, 96,R1T9R ** $ot $ecessary Ji"h School ) to @ years '. ,-perienced
$PH5E F00.76E.E50 Manufacturin" M1J*$, 96,R1T9R *** $ot $ecessary >ocational ) to @ years ). Senior
$PH53 F00.F00.E46 Manufacturin" 61Q,R $ot $ecessary Ji"h School $one ?. ,ntry
JPE00 760.G65.660 1utomobile Semi .luent C to )( years '. Mana"er
JP300 760.G65.640 1utomobile @ to C years
JPF00 760.G65.4E0 1utomobile Basic Qnowled"e @ to C years @. Senior
Repair K
Maintenance
Gnder indirect supervision makes/ repairs/ adapts and rectifies/ dies and other pieces of
mechanical e!uipment with hi"h precision specifications by interpretin" blueprints/ consultin"
specifications and makin" operative tests. 9perates all kinds of mechanical toolin".
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
Gnder direct supervision makes/ repairs/ adapts and rectifies tools/ dies and other pieces of
mechanical e!uipment with hi"h precision specifications and tolerances by interpretin"
blueprints/ consultin" specifications and makin" operative tests. 9perates all kinds of
mechanical tools. 1ll/ under the "uidance of a more e-perienced tool K die maker or the
supervisor.
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
Gnder direct supervision makes/ repairs/ adapts and rectifies tools/ dies and other pieces of
mechanical e!uipment with hi"h precision specifications and tolerances by interpretin"
blueprints/ consultin" specifications and makin" operative tests. 9perates all kinds of
mechanical tools. 1ll/ under the "uidance of a more e-perienced tool K die maker or the
supervisor.
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
,0,TR9$*S
T,J$**1$ ***
Gnder indirect supervision installs/ repairs/ assembles/ tests and maintains in "ood operatin"
conditions all kinds of electronic e!uipment and&or products by studyin" dia"rams and
replacin" components as re!uired.
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
,0,TR9$*S
T,J$**1$ **
Gnder direct supervision installs/ repairs/ assembles/ tests and maintains in "ood operatin"
conditions all kinds of electronic e!uipment or products/ by studyin" dia"rams and replacin"
components as re!uired. 1ll under the "uidance of a more e-perienced technician or the
supervisor.
Technical
Qnowled"e
@. 6ara-
6rofessional
Repair K
Maintenance
,0,TR9$*S
T,J$**1$ *
Gnder direct supervision installs/ repairs/ assembles/ tests and maintains in "ood operatin"
conditions all kinds of electronic e!uipment or products/ by studyin" dia"rams and replacin"
components as re!uired. 1ll under the "uidance of a more e-perienced technician or the
supervisor.
Technical
Qnowled"e
@. 6ara-
6rofessional
Gnder direct supervision performs a variety of simple productive activities such as cleanin" or
transportin" materials or toolin" manually.
@. 6ara-
6rofessional
Gnder direct supervision performs production-related duties that re!uire physical skills such as
accuracy and workin" pace compatible with process speed.
@. 6ara-
6rofessional
Gnder direct supervision performs a variety of productive duties that re!uire speciali#ed skills
which can only be developed throu"h the knowled"e of the process and the command of
various operations.
@. 6ara-
6rofessional
Gnder direct supervision may perform practically all productive operations within one field of
activities or process/ re!uirin" a lon" e-perience 4 no less than one year 5 before bein" able of
developin" the re!uired skills and &or command 7obs.
@. 6ara-
6rofessional
Responsible for pack finished products/ manually or throu"h simple machines. 1ssures that
the content of each pack follows the specifications and it is in "ood conditions.
@. 6ara-
6rofessional
$,TW9RQ
D,>,096M,$TS
M1$1H,R
Responsible for plannin" and financial analysis for the concessionary network/ with the
ob7ective of reducin" costs/ increasin" mar"in earnin"s and ensurin" !uality of service is
provided to final consumer. Mana"in" the studies of viable new business/ lookin" to establish
concessions in strate"ic places with the ob7ective of amplifyin" the network and increasin"
e-posure of the company in the market.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
$,TW9RQ
D,>,096M,$TS
SG6,R>*S9R&99RD*$1
T9R
oordinates the plannin" process and financial analysis of the concessionary network with the
provided to final consumer. oordinatin" the studies of viable new business/ lookin" to
establish concessions in strate"ic places with the ob7ective of amplifyin" the network and
increasin" e-posure of the company in the market.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. $,TW9RQ
D,>,096M,$TS
1$10+ST
provided to final consumer. ,-ecutin" viable new business studies/ lookin" to establish
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Career
Stream
JP700 760.G65.430 1utomobile Basic Qnowled"e ) to @ years A. ,-perienced
JPG00 760.G65.4F0 1utomobile Basic Qnowled"e $one B. ,ntry
JVE00 760.G6E.660 1utomobile Semi .luent C to )( years '. Mana"er
JV300 760.G6E.640 1utomobile @ to C years
JVF00 760.G6E.4E0 1utomobile Basic Qnowled"e @ to C years @. Senior
JV700 760.G6E.430 1utomobile W1RR1$T+ 1$10+ST Basic Qnowled"e ) to @ years A. ,-perienced
JVG00 760.G6E.4F0 1utomobile 8R. W1RR1$T+ 1$10+ST Basic Qnowled"e $one B. ,ntry
$,TW9RQ
D,>,096M,$TS
1$10+ST
provided to final consumer. ,-ecutin" viable new business studies/ lookin" to establish
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
8R. $,TW9RQ
D,>,096M,$TS
1$10+ST
1ssists with plannin" and financial analysis for the concessionary network/ with the ob7ective
of reducin" costs/ increasin" mar"in earnin"s and ensurin" !uality of service is provided to
final consumer. 1ssists with the e-ecution of viable new business studies/ lookin" to establish
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
W1RR1$T+ S,R>*,S
M1$1H,R
,nsures that !uality and efficiency standards are met in the delivery of 6ost Sale services and
supply of parts to the market with the ob7ective of "uaranteein" the satisfaction of consumers
and concessionaries with a minimum cost of warranty/ "reater volume and mar"in of sale of
parts.
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
W1RR1$T+ S,R>*,S
SG6,R>*S9R&99RD*$1
T9R
oordinates 6ost Sale services and supply of parts to the market with the ob7ective of
"uaranteein" the satisfaction of consumers and concessionaries with a minimum cost of
warranty/ "reater volume and mar"in of sale of parts.
Technical
Qnowled"e
Gniversity
4Bachelor3s
De"ree5
'.
Mana"ement
?. Team 0eader
46rofessionals5
SR. W1RR1$T+ 1$10+ST
Monitors 6ost Sale services and supply of parts to the market with the ob7ective of
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Gniversity
4Bachelor3s
De"ree5
?. 6rofessional
Internal Structure
Does your company 'ave Salary Structure . Internal /evelsL
6lease link below the Mercer Standard structure levels with +our ompany structure levels.
*nform the internal "rades for each level in your Salary Structure.
&ercer Standard Structure vs. -our Company Structure
&ercer Standard Structure -our Company Structure Internal ?rade
?eneral Directors
Directors
&ana!ers
Supervisors.Specialists
Pro%essionals.Sta%%
Pro%essional Sales
0lue Collar
- select one option -
Rem Inte!ration
Vacation 0onus
- select one option - - select one option - - select one option - - select one option - - select one option -
Per%ormance 0onus ;STI=
0onus 5E
Vacation 0onus ;2:ample only %or re%erence=
() - Base Salary ') - Sales *ncentives '( - Bonus
"or t'e remuneration items calculated ased on a composed salary ;(pplicale Salary=) select t'e remuneration items t'at are considered as ase %or t'e
calculation o% t'e concept.

2:ample: I% t'e calculation %or 0onus payment is ased on C0ase SalaryC plus CC'ristmas 0onusC plus CVacation PremiumC) in t'is case) you s'ould select
in t'is T(0) %or t'e 0onus) t'e remuneration items: 0ase Salary) C'ristmas 0onus) Vacation Premium t'at are used as ase %or t'e calculation.
"or t'e remuneration items calculated ased on a composed salary ;(pplicale Salary=) select t'e remuneration items t'at are considered as ase %or t'e
2:ample: I% t'e calculation %or 0onus payment is ased on C0ase SalaryC plus CC'ristmas 0onusC plus CVacation PremiumC) in t'is case) you s'ould select
in t'is T(0) %or t'e 0onus) t'e remuneration items: 0ase Salary) C'ristmas 0onus) Vacation Premium t'at are used as ase %or t'e calculation.
"eedac#
In !eneral terms) 'o* do you classi%y our data collection tool:
Provide your comments in t'e cell elo*:
6lease provide any e-planatory notes or su""estions you have re"ardin" your data submission in order to make this process easier in the
ne-t submissions.
)
Validation
lick the checkmark to perform validation a"ainst your data%
Section
Mercer3s ri"orous !uality system is an important component of the data submission process desi"ned to provide superior survey results. We have included a limited number of basic
data inte"rity checks in the !uestionnaire to help ensure the !uality of your data submission. This can minimi#e contact by Mercer analysts as we perform internal audits.
1fter e-ecutin" this tool/ items that warrant your review will be listed . 6lease note/ *f you do not address these items/ it is likely Mercer will contact you to obtain a resolution. +ou can
navi"ate directly to each item by clickin" on the hyperlink under the FSectionF column headin" below.
1fter the data has been revised/ please re-e-ecute the tool/ until there is no more problem listed.
Items %or
Revie*
lick the checkmark to perform validation a"ainst your data%
2rror messa!e
Mercer3s ri"orous !uality system is an important component of the data submission process desi"ned to provide superior survey results. We have included a limited number of basic
data inte"rity checks in the !uestionnaire to help ensure the !uality of your data submission. This can minimi#e contact by Mercer analysts as we perform internal audits.
1fter e-ecutin" this tool/ items that warrant your review will be listed . 6lease note/ *f you do not address these items/ it is likely Mercer will contact you to obtain a resolution. +ou can
navi"ate directly to each item by clickin" on the hyperlink under the FSectionF column headin" below.
1fter the data has been revised/ please re-e-ecute the tool/ until there is no more problem listed.
Thank you for takin" the time to provide data to Mercer3s Workforce and Retention Metrics initiative.
With the followin" fi"ures we will be able to provide you data and analysis concernin"%
V Heneral productivity level
V Workforce composition by career level and by function
V Turnover rate by career level and by function
1nswers should reflect the reportin" period of '()).
6lease be sure to use the same reportin" period for all !uestions.
5. "I@(@CI(/ I@"7R&(TI7@
Revenue o% your country or!ani8ation %or t'e last %inancial year ;6055=
*f your answer is less than one million/ use decimals 4for e-ample/ '((/((( N (.'5.
Currency
6. 2&P/7-22S (@D "+//-TI&2 2M+IV(/2@TS ;"T2s=
6.5 (vera!e total numer o% permanent employees
To calculate t'e avera!e total numer o% employees:
hoose a date of the month either at the be"innin"/ middle or endR
Determine the numbers of employees for each month 4as of the same date for each month5R
1dd the )' monthly numbers of employees for 8anuary throu"h December of '())R
Divide that number by )' to obtain the avera"e total number of employees.
Gsin" the above method of calculation/ please indicate the number of employees for '()).
Note: This average total number should equal the sum by career level and by function (appearing in the following sections).
6.6 (vera!e Total "T2 Permanent Positions
.T, is a way to measure an employee3s involvement.
The .T, of an employee is computed accordin" to the employeeOs activity rate.
1 person workin" full-time is an .T, of ). 1n employee workin" half-time 4A(W5 is an .T, of (.A.
1n employee who works E(W of the time is an .T, of (.E.
To calculate avera!e total "T2s
Determine the .T,s for each month 4as of the same date for each month5
1dd the )' monthly .T,s for 8anuary throu"h December of '())
Divide that number by )' to obtain the avera"e total .T, workforce
Gsin" the above method of calculation/ please indicate the number of .T, positions for '()).
Note: This average total number should equal the sum by career level and by function (appearing in the following sections).
6.4 @umer o% employees y 2&P/7-&2@T T-P2
Total numer o% permanent %ull-time employees
Total numer o% permanent part-time employees
Total numer o% permanent employees
Note: The total should also equal the number of employees in section 2.1
Total numer o% temporary employees ;%i:ed-term contracts=
4. V7/+@T(R- T+R@7V2R R(T2 I@"7R&(TI7@
Voluntary Turnover Rate in 6055
@ote: ,-clude involuntary turnover
To calculate% $umber of permanent employees leavin" voluntarily in '()) divided by the avera"e total number of permanent employees in '())

Voluntary separations: ,mployees who choose to resi"n or retire from the or"anisation.
Involuntary separations: ,mployees who leave the or"anisation as a result of redundancies/ retrenchments and performance-related dismissals.
E. P2R&(@2@T 2&P/7-22S (@D S2P(R(TI7@S 0- C(R22R /2V2/
2:ecutives
&ana!ement
Pro%essional ;Sales=
@7T2:
The T9T10 of the first two columns should e!ual respectively the total number of employees in section '.) and the total number
of .T,s in section '.'.
*ncludes employees providin" strate"ic vision and&or operational activities across multiple functions or sub-function. They determine
policy and direction of the or"anisation or a functional area and direct its activities/ usually throu"h other mana"ers. They control the
selection of senior employees and allocation of resources. 6 AC and above. ,-ecutives can be the head of or"anisation/ function
heads/ or sub-function heads.

Mana"ement and supervisory professionals focusin" on tactical vision and&or operational activities within a specific area. Reports to an
e-ecutive or senior mana"ement. Jas mana"erial responsibility for a department or team. *ncludes employees who co-ordinate and
or"ani#e the activities of a discrete unit or service within the or"anisation/ usually reportin" to a senior mana"er. They establish
operational and administrative procedures/ formulate policy relevant to their areas/ and or"ani#e/ lead and direct others to achieve their
"oals. Between 6 A? and AB.
Pro%essional ;@on-sales=
Para-Pro%essional ;$'ite collar=
Para-Pro%essional ;0lue collar=
T7T(/
3. P2R&(@2@T 2&P/7-22S (@D S2P(R(TI7@S 0- "+@CTI7@
C7R2 0+SI@2SS "+@CTI7@S
Customer Service and (%ter Sales Support
/o!istics and Distriution
&ar#etin! and Sales
6rofessionals with no mana"ement responsibility/ althou"h may provide mentorin"/ coachin" or supervision to less e-perienced staff.
Senior positions may take team leader roles that are desi"ned around profound specialist e-pertise rather than people mana"ement.
Between 6 @C and A'. Reports to a mana"er.
Most occupations in this "roup are responsible for professional and technical day-to-day activities of the division&company. *n some
instances/ relevant e-perience is re!uired in addition to the formal !ualification.
instances/ relevant e-perience is re!uired in addition to the formal !ualification. 6ost "raduate !ualification in a specialty/ for e-ample/
accountancy.
Roles that are semi-skilled or unskilled with no supervisory or mana"ement responsibility. Reports to a mana"er&supervisor. arries out
administrative&technical tasks.
*ncludes office clerical/ operational support and technicians X e-cludin" blue collar employees. *ncludes employees who perform
operational tasks accordin" to specific standards and "uidelines. Most occupations in this "roup only re!uire limited 7ob knowled"e or
relevant e-perience X Between 6 @( and @B.
Roles that are semi-skilled or unskilled with no supervisory or mana"ement responsibility. Reports to a team leader&supervisor. arries
out manual tasks. Between 6 @( and @B. *ncludes production and&or operations workers.

@7T2:
6rovides support services to customers after purchase of the "oods or services. 1ctivities include call centre services/ installin"
products/ maintainin" and repairin" productsR technical support/ help desk services/ customer service and customer support for
"uarantees and warranties.
1ctivities include the transport/ stora"e and distribution of e!uipment/ materials and "oods used and produced by the or"anisation.
overs key areas such as distributin"/ loadin"/ packin"/ shippin"/ receivin"/ transportin"/ warehousin" and inventory control.
7perations
"or manu%acturin! or!anisations:
"or Service or!anisations:
Product or Service Development
Muality
1ctivities revolve around promotion/ advertisin"/ telemarketin"/ sellin"/ and retail mana"ement. 9ther key areas include market
research/ mana"in" accounts/ merchandisin"/ brandin" or mana"in" products/ processin" orders and coordinatin" media relation.
Y M1RQ,T*$H% *ncludes employees involved with marketin" activities and associated administration. Supports business "rowth by
disseminatin" information that promotes a favourable view of the or"anisation and its products and services. 1ctivities include
developin" and implementin" advertisin" and publicity campai"nsR conductin" market researchR and identifyin" and predictin" current
and future consumer trends.
Y S10,S% *ncludes employees involved with sales activities and associated administration. Represents the or"anisation to promote and
sell its products and services to individuals or other or"anisations. 1ctivities include developin" and implementin" sales strate"iesR
identifyin" potential customersR mana"in" e-istin" customer relationshipsR and monitorin" customer and competitor activity and industry
trends.
1ctivities include buyin" inputs and transformin" inputs into final outputs 4"oods5 or providin" services 4correspondin" to the industry
type of the or"anisation 4manufacturin" or service55. overs key areas such as assemblin" products/ mana"in" production/ producin"
"oods/ fabricatin" components and mana"in" or providin" services.
Y BG+*$H% *ncludes all purchasin" a"ents involved in buyin" "oods considered as inputs for manufacturin" operations 4for e-ample
.arm 6roducts for food industries/ or merchandises and commodities for resale to consumer at the wholesale or retail level/ includin"
both durable and non durable "oods5.
Y M1$G.1TGR*$H&6R9DGT*9$% *ncludes all employees involved in the manufacturin" and production lines.
*nclude all employees who are provided services to clients or patient
,-ample%
,mployees of a bank 4e-cludes finance employees that work for the function finance of the bank5.
,mployees of hospitals that deliver health services to patients 4$urses/ doctors5.
onsultants that deliver services to clients in industries classified in business professional services
1ctivities associated with brin"in" a new/ improved or redesi"ned product or service to market. Research and pro7ect mana"ement. Qey
areas include developin" business plans/ developin" products or services/ analysin" markets/ researchin" products or services/
desi"nin" and en"ineerin" products or services and product testin".
Y ,$H*$,,R*$H% *ncludes desi"nin"/ constructin"/ testin" and operatin" e!uipmentR ensurin" that standards of !uality/ cost/ safety/
reliability/ timeliness and performance are met in production processes and interpretin" plan drawin"s and specifications. *ncludes
various branches of the en"ineerin" profession. ,-cludes *T en"ineerin".
Y R,S,1RJ 1$D D,>,096M,$T 4RKD5% *ncludes formulatin" research strate"y/ evaluatin" the cost and benefits of alternative
research opportunities and undertakin" research/ desi"n and development activities to improve the or"anisation3s products and
services.
Strate!ic &ana!ement
S+PP7RT 0+SI@2SS "+@CTI7@S
Communication
Responsible for internal and e-ternal communications for the or"anisation. *ncludes such areas as translation/ desi"n and publishin".
"inance
Iuman Resources
In%ormation Tec'nolo!y ;IT=
/e!al
Procurement ;Purc'asin!= and (dministrative Support
1ctivities include developin" !uality ob7ectivesR documentin" proceduresR implementin" and monitorin" !uality measurement
methodolo"iesR deliverin" trainin"R and leadin" the or"anisation throu"h national or industry !uality certification processes. ,nsures an
environment of continuous improvement e-ists in the or"anisation3s systems/ processes/ operatin" procedures and work flows to
achieve internal and e-ternal customer satisfaction.
1lso known as ;uality 1ssurance/ ;uality ontrol or ;uality 0aboratory.
1ctivities carried out at the hi"hest mana"erial levels/ includin" the creation/ implementation and evaluation of cross-functional decisions
that enable the or"anisation to achieve lon"-term ob7ectives. oordinates activities/ sets product strate"y/ determines the policies of the
or"anisation/ allocates resources/ makes decisions re"ardin" or"anisation "rowth and diversification/ and identifies new investments/
ac!uisitions and divestments.
*ncludes -level and other top e-ecutives such as ,9/ 99 and .9. Jierarchy of mana"ers and supervisors that are not included in
other functions/ either responsible in a "roup financial Board or corporate Board of directors or report directly the "roup financial board
or corporate board of directors 4dependin" on the fact that the country or"anisation include the parent or not5.
1ctivities include preparin"/ collectin" and interpretin" financial informationR preparin" bud"ets/ reports/ forecasts and statutory returnsR
conductin" financial analyses of proposals/ investments and fund sourcesR mana"in" the or"anisation3s ta-ation affairsR mana"in" cost
accountin" systems and cash flowR conductin" auditsR controllin" treasury and ensurin" compliance with re"ulatory standards.
*ncludes all finance staff such as financial controllers/ accountants. ,-cludes payroll staff 4that are classified in Juman Resources5.
*ncludes all employees involved in accountin" in a bank 4back office5. ,-cludes all financial employees involved in business bankin"
services 4front-office5 that are classified in operation function.
*ncludes JR mana"ers/ personnel mana"ers and staff as well as related areas such as payroll/ trainin"/ recruitment and occupational/
health and safety.
1ctivities related to maintenance/ automation/ desi"n or redesi"n of *T e!uipment/ hardware/ software/ procedures and technical
knowled"e. 9ther key areas include developin" computer systemsR internet servicesR maintainin" or repairin" computer systemsR
desi"nin" processesR mana"in" dataR processin" dataR developin" and testin" softwareR software and *T servicesR and *T en"ineerin".
*ncludes all *T staff who provides internal support services to the or"anisation/ includin" pro"rammers/ M*S mana"ement and network
controllers. 1lso *ncludes data entry operators/ analysts and pro7ect mana"ers who provide services to e-ternal clients/ website
development and desi"n.
,nsures that the or"anisation complies with the le"al and re"ulatory re!uirements of the country in which it operates/ as well as
maintains positive relations with investors and re"ulatory bodies.
Repair and &aintenance
Maintains the or"anisation3s facilities/ tools and e!uipment/ e-cludin" *T activities.
T7T(/
Y 6GRJ1S*$H includes the department of centralised purchasin" of machinery/ materials and services necessary for the operation of
an or"anisation. ,-cludes all purchasin" a"ents involved in buyin" "oods considered as inputs for the manufacturin" function.
Y 1DM*$*STR1T*>, SG669RT is considerer as "eneral administrative and secretarial support of an or"anisation. *ncludes activities
such as producin" documentsR collectin"/ recordin"/ sortin" and filin" informationR handlin" mailR preparin" routine reportsR makin" travel
arran"ementsR arran"in" appointmentsR respondin" to en!uiriesR and operatin" office e!uipment. ,-cludes administrative employees
involved in other specific functions. ,-clude payroll secretariat 4considerer as part of Juman Resource function5.
Thank you for takin" the time to provide data to Mercer3s Workforce and Retention Metrics initiative.
With the followin" fi"ures we will be able to provide you data and analysis concernin"%
V Workforce composition by career level and by function
V Turnover rate by career level and by function
1nswers should reflect the reportin" period of '()).
6lease be sure to use the same reportin" period for all !uestions.
Revenue o% your country or!ani8ation %or t'e last %inancial year ;6055=
*f your answer is less than one million/ use decimals 4for e-ample/ '((/((( N (.'5.
6. 2&P/7-22S (@D "+//-TI&2 2M+IV(/2@TS ;"T2s=
6.5 (vera!e total numer o% permanent employees
To calculate t'e avera!e total numer o% employees:
Determine the numbers of employees for each month 4as of the same date for each month5R
1dd the )' monthly numbers of employees for 8anuary throu"h December of '())R
Divide that number by )' to obtain the avera"e total number of employees.
Gsin" the above method of calculation/ please indicate the number of employees for '()).
This average total number should equal the sum by career level and by function (appearing in the following sections).
6.6 (vera!e Total "T2 Permanent Positions
.T, is a way to measure an employee3s involvement.
The .T, of an employee is computed accordin" to the employeeOs activity rate.
1 person workin" full-time is an .T, of ). 1n employee workin" half-time 4A(W5 is an .T, of (.A.
1n employee who works E(W of the time is an .T, of (.E.
To calculate avera!e total "T2s
Determine the .T,s for each month 4as of the same date for each month5
1dd the )' monthly .T,s for 8anuary throu"h December of '())
Divide that number by )' to obtain the avera"e total .T, workforce
Gsin" the above method of calculation/ please indicate the number of .T, positions for '()).
This average total number should equal the sum by career level and by function (appearing in the following sections).
6.4 @umer o% employees y 2&P/7-&2@T T-P2
Total numer o% permanent %ull-time employees
Total numer o% permanent part-time employees
Total numer o% permanent employees
The total should also equal the number of employees in section 2.1
Total numer o% temporary employees ;%i:ed-term contracts=
4. V7/+@T(R- T+R@7V2R R(T2 I@"7R&(TI7@
,mployees who choose to resi"n or retire from the or"anisation.
,mployees who leave the or"anisation as a result of redundancies/ retrenchments and performance-related dismissals.
E. P2R&(@2@T 2&P/7-22S (@D S2P(R(TI7@S 0- C(R22R /2V2/
2:ecutives
&ana!ement
Pro%essional ;Sales=
*ncludes employees providin" strate"ic vision and&or operational activities across multiple functions or sub-function. They determine
policy and direction of the or"anisation or a functional area and direct its activities/ usually throu"h other mana"ers. They control the
selection of senior employees and allocation of resources. 6 AC and above. ,-ecutives can be the head of or"anisation/ function
heads/ or sub-function heads.
Mana"ement and supervisory professionals focusin" on tactical vision and&or operational activities within a specific area. Reports to an
e-ecutive or senior mana"ement. Jas mana"erial responsibility for a department or team. *ncludes employees who co-ordinate and
or"ani#e the activities of a discrete unit or service within the or"anisation/ usually reportin" to a senior mana"er. They establish
operational and administrative procedures/ formulate policy relevant to their areas/ and or"ani#e/ lead and direct others to achieve their
"oals. Between 6 A? and AB.
Pro%essional ;@on-sales=
Para-Pro%essional ;$'ite collar=
Para-Pro%essional ;0lue collar=
T7T(/
3. P2R&(@2@T 2&P/7-22S (@D S2P(R(TI7@S 0- "+@CTI7@
Customer Service and (%ter Sales Support
/o!istics and Distriution
&ar#etin! and Sales
instances/ relevant e-perience is re!uired in addition to the formal !ualification.
instances/ relevant e-perience is re!uired in addition to the formal !ualification. 6ost "raduate !ualification in a specialty/ for e-ample/
Roles that are semi-skilled or unskilled with no supervisory or mana"ement responsibility. Reports to a mana"er&supervisor. arries out
administrative&technical tasks.
*ncludes office clerical/ operational support and technicians X e-cludin" blue collar employees. *ncludes employees who perform
operational tasks accordin" to specific standards and "uidelines. Most occupations in this "roup only re!uire limited 7ob knowled"e or
relevant e-perience X Between 6 @( and @B.
Roles that are semi-skilled or unskilled with no supervisory or mana"ement responsibility. Reports to a team leader&supervisor. arries
out manual tasks. Between 6 @( and @B. *ncludes production and&or operations workers.
6rovides support services to customers after purchase of the "oods or services. 1ctivities include call centre services/ installin"
products/ maintainin" and repairin" productsR technical support/ help desk services/ customer service and customer support for
"uarantees and warranties.
1ctivities include the transport/ stora"e and distribution of e!uipment/ materials and "oods used and produced by the or"anisation.
overs key areas such as distributin"/ loadin"/ packin"/ shippin"/ receivin"/ transportin"/ warehousin" and inventory control.
7perations
"or manu%acturin! or!anisations:
"or Service or!anisations:
Product or Service Development
Muality
1ctivities revolve around promotion/ advertisin"/ telemarketin"/ sellin"/ and retail mana"ement. 9ther key areas include market
research/ mana"in" accounts/ merchandisin"/ brandin" or mana"in" products/ processin" orders and coordinatin" media relation.
Y M1RQ,T*$H% *ncludes employees involved with marketin" activities and associated administration. Supports business "rowth by
disseminatin" information that promotes a favourable view of the or"anisation and its products and services. 1ctivities include
developin" and implementin" advertisin" and publicity campai"nsR conductin" market researchR and identifyin" and predictin" current
and future consumer trends.
Y S10,S% *ncludes employees involved with sales activities and associated administration. Represents the or"anisation to promote and
sell its products and services to individuals or other or"anisations. 1ctivities include developin" and implementin" sales strate"iesR
identifyin" potential customersR mana"in" e-istin" customer relationshipsR and monitorin" customer and competitor activity and industry
1ctivities include buyin" inputs and transformin" inputs into final outputs 4"oods5 or providin" services 4correspondin" to the industry
type of the or"anisation 4manufacturin" or service55. overs key areas such as assemblin" products/ mana"in" production/ producin"
"oods/ fabricatin" components and mana"in" or providin" services.
Y BG+*$H% *ncludes all purchasin" a"ents involved in buyin" "oods considered as inputs for manufacturin" operations 4for e-ample
.arm 6roducts for food industries/ or merchandises and commodities for resale to consumer at the wholesale or retail level/ includin"
both durable and non durable "oods5.
Y M1$G.1TGR*$H&6R9DGT*9$% *ncludes all employees involved in the manufacturin" and production lines.
*nclude all employees who are provided services to clients or patient
,mployees of a bank 4e-cludes finance employees that work for the function finance of the bank5.
,mployees of hospitals that deliver health services to patients 4$urses/ doctors5.
onsultants that deliver services to clients in industries classified in business professional services
1ctivities associated with brin"in" a new/ improved or redesi"ned product or service to market. Research and pro7ect mana"ement. Qey
areas include developin" business plans/ developin" products or services/ analysin" markets/ researchin" products or services/
desi"nin" and en"ineerin" products or services and product testin".
Y ,$H*$,,R*$H% *ncludes desi"nin"/ constructin"/ testin" and operatin" e!uipmentR ensurin" that standards of !uality/ cost/ safety/
reliability/ timeliness and performance are met in production processes and interpretin" plan drawin"s and specifications. *ncludes
various branches of the en"ineerin" profession. ,-cludes *T en"ineerin".
Y R,S,1RJ 1$D D,>,096M,$T 4RKD5% *ncludes formulatin" research strate"y/ evaluatin" the cost and benefits of alternative
research opportunities and undertakin" research/ desi"n and development activities to improve the or"anisation3s products and
Strate!ic &ana!ement
Communication
Responsible for internal and e-ternal communications for the or"anisation. *ncludes such areas as translation/ desi"n and publishin".
"inance
Iuman Resources
In%ormation Tec'nolo!y ;IT=
/e!al
Procurement ;Purc'asin!= and (dministrative Support
1ctivities include developin" !uality ob7ectivesR documentin" proceduresR implementin" and monitorin" !uality measurement
methodolo"iesR deliverin" trainin"R and leadin" the or"anisation throu"h national or industry !uality certification processes. ,nsures an
environment of continuous improvement e-ists in the or"anisation3s systems/ processes/ operatin" procedures and work flows to
achieve internal and e-ternal customer satisfaction.
1lso known as ;uality 1ssurance/ ;uality ontrol or ;uality 0aboratory.
1ctivities carried out at the hi"hest mana"erial levels/ includin" the creation/ implementation and evaluation of cross-functional decisions
that enable the or"anisation to achieve lon"-term ob7ectives. oordinates activities/ sets product strate"y/ determines the policies of the
or"anisation/ allocates resources/ makes decisions re"ardin" or"anisation "rowth and diversification/ and identifies new investments/
ac!uisitions and divestments.
*ncludes -level and other top e-ecutives such as ,9/ 99 and .9. Jierarchy of mana"ers and supervisors that are not included in
other functions/ either responsible in a "roup financial Board or corporate Board of directors or report directly the "roup financial board
or corporate board of directors 4dependin" on the fact that the country or"anisation include the parent or not5.
1ctivities include preparin"/ collectin" and interpretin" financial informationR preparin" bud"ets/ reports/ forecasts and statutory returnsR
conductin" financial analyses of proposals/ investments and fund sourcesR mana"in" the or"anisation3s ta-ation affairsR mana"in" cost
accountin" systems and cash flowR conductin" auditsR controllin" treasury and ensurin" compliance with re"ulatory standards.
*ncludes all finance staff such as financial controllers/ accountants. ,-cludes payroll staff 4that are classified in Juman Resources5.
*ncludes all employees involved in accountin" in a bank 4back office5. ,-cludes all financial employees involved in business bankin"
services 4front-office5 that are classified in operation function.
*ncludes JR mana"ers/ personnel mana"ers and staff as well as related areas such as payroll/ trainin"/ recruitment and occupational/
1ctivities related to maintenance/ automation/ desi"n or redesi"n of *T e!uipment/ hardware/ software/ procedures and technical
knowled"e. 9ther key areas include developin" computer systemsR internet servicesR maintainin" or repairin" computer systemsR
desi"nin" processesR mana"in" dataR processin" dataR developin" and testin" softwareR software and *T servicesR and *T en"ineerin".
*ncludes all *T staff who provides internal support services to the or"anisation/ includin" pro"rammers/ M*S mana"ement and network
controllers. 1lso *ncludes data entry operators/ analysts and pro7ect mana"ers who provide services to e-ternal clients/ website
,nsures that the or"anisation complies with the le"al and re"ulatory re!uirements of the country in which it operates/ as well as
maintains positive relations with investors and re"ulatory bodies.
Repair and &aintenance
Maintains the or"anisation3s facilities/ tools and e!uipment/ e-cludin" *T activities.
T7T(/
Y 6GRJ1S*$H includes the department of centralised purchasin" of machinery/ materials and services necessary for the operation of
an or"anisation. ,-cludes all purchasin" a"ents involved in buyin" "oods considered as inputs for the manufacturin" function.
Y 1DM*$*STR1T*>, SG669RT is considerer as "eneral administrative and secretarial support of an or"anisation. *ncludes activities
such as producin" documentsR collectin"/ recordin"/ sortin" and filin" informationR handlin" mailR preparin" routine reportsR makin" travel
arran"ementsR arran"in" appointmentsR respondin" to en!uiriesR and operatin" office e!uipment. ,-cludes administrative employees
involved in other specific functions. ,-clude payroll secretariat 4considerer as part of Juman Resource function5.
,mployees who leave the or"anisation as a result of redundancies/ retrenchments and performance-related dismissals.
"T2s
@umer o%
employees
Voluntary
Separations
Involuntary
Separations
"T2s
@umer o%
employees
Voluntary
Separations
Involuntary
Separations
This sheet is for client3s "eneral use.

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