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CS9580 User Manual

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CS9580 USER MANUAL

30/10/98
ukusr104.doc

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CS9580 User Manual

DOCUMENT VERSION HISTORY


DATE

DOCUMENT NAME

??/??/96

ukusr101.doc

CHANGES NOTES
First release

c95_usr.doc
05/07/96
03/10/96

ukusr102.doc

Document model update.

c95usruk.doc

General corrections and update.

ukusr103.doc

Update HHI chapter.


Connection possibilities (special lock part).
Generic errors correction.

30/10/98

ukusr104.doc

Chip-card (smartcard) encoding system.


HHI embedded in the encoder.
Autoprograms.
Beds Function.

AUTHORS: Gianni Fantini, Rocco Vitali, Alberto Andrini


CISA ID:

teah.rd.

FILE:

\rd\manuali\pubblici\ukusr002.doc

DATE:

29/07/98

IMPORTANT:
CS9580 SYSTEM IS UPGRADABLE AT ANY TIME WITH NEW
SOFTWARE RELEASE.

IN THE INTEREST OF THE DEVELOPEMENT OF OUR PRODUCT,


SOME FEATURES CAN BE CHANGED AT ANY TIME WITHOUT
NOTICE.

Index

3/137

INDEX

DOCUMENT VERSION HISTORY

INDEX

USE OF THE USER GUIDE

THE SOFTWARE INSTALLED IN YOUR SYSTEM


LEVEL 60
ENCODING SYSTEM INTEGRATED WITH POINT OF SALES
ENCODING SYSTEM COMPATIBLE WITH THE FIRST GENERATION LOCKS

INTRODUCTION

11
11
11
11

13

SUMMARY OF THE SYSTEM FUNCTION

13

SUMMARY OF THE SYSTEM FEATURES

13

GETTING STARTED
THE MAGNETIC LOCK
BASIC TYPE OF CARDS
LOGGING ON TO THE ENCODER
ISSUEING A GUEST CARD
WRITING A CARD
TO VERIFY A CARD
TO CONTROL ENTRIES

15
15
15
16
17
18
18
19

ENCODER USER INTERFACE

21

THE DISPLAY IN IDLE STATE

21

THE DISPLAY DURING OPERATION

22

USE OF THE KEYBOARD

22

BASIC INPUT FIELD

22

ZOOM

ENHANCED DISPLAY

DISPLAY CARDS - INPUT WITH CARDS

TYPICAL RECEPTION SITUATION

23
24

25

GUEST CARD LOSS

25

GUEST CARD COPY


1- WHEN CREATING THE FIRST GUEST CARD
2 - HAVING THE CARD TO BE COPIED
3 - WITHOUT HAVING THE CARD TO BE COPIED

25
25
25
25

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CS9580 User Manual

PREPARING CARDS IN ADVANCE

26

GROUPS CHECK- IN

27

ISSUEING OF CARDS FROM PROPERTY MANAGEMENT SYSTEM

27

GUEST WITHOUT OVERRIDE PRIVACY (CHILD) CHECK-IN

28

BEYOND THE BASICS


STANDARD OPERATORS HIERARCHY
MAKE SELECTION

29
29
30

BASIC INFORMATION ON THE CARD

30

BASIC CARDS
GUEST CARD
GUEST CARD VALIDITY
STAFF CARD
STAFF CARD VALIDITY
TYPE OF STAFF
GENERAL MASTER CARD
OPERATOR CARD
EMERGENCY CARD

31
31
32
33
34
35
35
36
37

OTHER CARDS
INITIALISATION CARD
LOCKOUT / REVERSAL LOCKOUT CARDS
DANGER / REVERSAL DANGER CARDS
ONE SHOT CARD
CLC CARD

38
38
39
40
40
40

DOORS & ZONES

41

LOCK TYPE
NORMAL
COMMON
UTILITY

41
41
41
42

LOCK FUNCTIONS
OFFICE FUNCTION
OVERRIDE PRIVACY
TIDY UP FUNCTION

42
42
42
42

ZONES
STATIC ZONES
DYNAMIC ZONES (FOR GUESTS)
GUEST

43
43
45
45

ENCODER MENU
ON
MENU

MENU

47
47

CHANGING SYSTEM SETTINGS


SET DATE & TIME

47
47

SEARCH FOR CARDS


SEARCH CRITERIA FOR CARDS

50
50

Index

5/137
SEARCH FROM THE INPUT FORM
SEARCH FROM THE SELECT/PRINT DATA MENU

50
51

PASSWORDS
PRINT PASSWORD FILE
DISPLAY/MODIFY PASSWORDS

52
52
52

CANCELLING CARD ISSUE


CREATING A CANCELLING CARD

52
52

CHE CK
OUT

CHECK-OUT CARDS
THE ACTIVE CARDS

53
53

TIDY UP

53

HISTORY OF OPERATIONS
SEARCH FROM THE SELECT/PRINT DATA MENU

54
54

HAND HELD INTERROGATOR

57

EXTERNAL HAND HELD INTERROGATOR

58

HOW TO CONNECT HHI WITH THE ENCODING SYSTEM

59

LOGGING ON TO EXTERNAL HHI

60

HOW TO CONNECT HHI WITH THE LOCK

61

SHORT CUT KEYS

62


i

LOCK SYNCHRONISATION

62

INFORMATION

62

LOCK HISTORY READ OUT

62

HHI DATA BUFFER PRINT OUT

63

THE HHI MENU


DISPLAY DATA
OPEN LOCK
PROGRAM LOCK
READ INFO HARDWARE
LOAD BLACK-LIST
LOCK ASSISTANCE
SYSTEM MENU
ESC

HHI LOGOUT
SWITCH OFF
RESET HHI

INTEGRATED HAND HELD INTERROGATOR

64
65
67
67
70
72
72
73
74
74
74

75

ACCESS TO HHI MODE

76

HOW TO CONNECT INTEGRATED HHI TO THE LOCK

77

SHORT CUT KEYS

78

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CS9580 User Manual

S
LOCK SYNCHRONISATION

78

INFORMATION

78

LOCK HISTORY READ OUT

79

HHI DATA BUFFER PRINT OUT

79

INTEGRATED HHI MENU


DISPLAY DATA
OPEN LOCK
PROGRAM LOCK
READ INFO HARDWARE
LOAD BLACK-LIST
LOCK ASSISTANCE
ESC

INTEGRATED HHI LOGOUT


SWITCH OFF
LOGOUT HHI

THE DATA REPORT


HOTEL CONFIGURATION

PRINTING
PRINT DISPLAY

80
81
83
83
86
88
88
90
90
90

91
91

95
95

CARD PRINT OUT

96

PRINT OUT A SEARCH FOR CARDS

96

PRINT OUT A SEARCH FOR HISTORY

97

PRINT OUT ROOM STATUS

98

PRINT OUT THE PASSWORD FILE

98

PRINT OUT FROM HHI


HISTORY
BLACK LIST

98
98
99

THE SECURITY

101

WHO HAS ENTERED AND WHEN

101

WHY THE ACCESS WAS DENIED

101

WHO HAS ISSUED THE CARD

101

WHEN AND WHERE THE CARD WAS ISSUED

101

HOW LONG A CARD REMAINS IN THE SERVER DATABASE

101

WHAT HAPPENS IF I PRINT AN AUDIT TRAIL WITH A CARD THAT HAS BEEN
OVERWRITTEN IN THE SERVER DATABASE

102

Index

7/137

HOW CAN I RETRIEVE THE NAME CONNECTED TO THAT CARD, AND WHO WHERE
AND WHEN THE CARD HAS BEEN ISSUED

INTERFACE WITH P.M.S.

102

103

WHY TO INTERFACE WITH PMS?

103

HOW TO INTERFACE WITH PMS

103

THE COMMUNICATION PROTOCOL

103

ENCODERS ADD ON
CLIENTS ADD ON
MIRROR OPTION

105
105
105

CLIENT/MIRROR USER INTERFACE

105

ON
MENU

MIRROR MENU

106

SERVER / MIRROR MANAGEMENT


SERVER BREAKDOWN

106
107

THE MIRROR RESUMES OPERATIONS


MIRROR BREAKDOWN

107
108

ON
MENU

CLIENT MENU
CONFIGURATION OPTIONS

CONNECTION POSSIBILITIES

109
109

111

EXAMPLE OF SYSTEM ARCHITECTURE

111

SPECIAL LOCKS
SOFTWARE FEATURES
HOW TO CONNECT THE HHI TO A SPECIAL LOCK
USING THE READER CONNECTED TO THE SPECIAL PORT

111
112
112
113

LOCK HARDWARE

115

MAINTENANCE
BATTERY STATUS
HOW TO CHANGE BATTERIES

115
115
115

THE OVERRIDE MECHANICAL KEY

119

INSTALLATION

120

EMERGENCY MANAGEMENT

121

ALLEN KEY

121

MULTIPURPOSE TOOL

121

EMERGENCY/FAIL SAFE CARDS

121

MECHANICAL KEYS

121

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CS9580 User Manual

MASTER CARD

121

OPERATOR CARDS

122

CLC CARD

122

BREAKDOWN SCENARIOS

122

TROUBLE SHOOTING

123

LOCK

123

ENCODER

123

HHI

124

APPENDIX A
ENCODING SYSTEM INTEGRATED WITH POINT OF SALES
INTEGRATION WITH POINT OF SALE
ACCESS ON PAYMENT
LIMITATIONS

APPENDIX B
ENCODING SYSTEM COMPATIBLE WITH FIRST GENERATION LOCKS

APPENDIX C
BEDS FUNCTION
EXAMPLE

APPENDIX D

125
125
125
125
125

126
126

129
129
129

131

COMPLETE LIGHT SIGNALS

131

SUMMARY OF THE ENCODER KEYS

132

SUMMARY OF THE HHI KEYS

132

EMERGENCY KIT CHECK-LIST

133

TOPIC INDEX

135

Use of the User Guide

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USE OF THE USER GUIDE


CS9580 range of enabled functions is based on the hierarchy of operators and
users. A typical hierarchy is as follows:
Hierarchy level
9

System manager

(depending on the hotel)

(depending on the hotel)

Receptionist

We suggest the following guide consultation criteria based on hierarchy levels:


ARGUMENTS

PAGE

OPERATORS

TECHNICAL

MAINTENANCE

use of the user guide

the software installed in your system

10

introduction

13

getting started

15

typical reception situation

25

beyond the basics

29

doors & zones

41

encoder menu

47

hand held interrogator

57

the data report

91

printing

94

the security

101

interface with p.m.s.

103

networking

105

connection possibilities

111

lock hardware

115

emergency

121

trouble shooting

123

appendix a

125

appendix b

126

appendix c

129

Errore. Il risultato non valido per una tabella.

131




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LASCIATA INTENZIONALMENTE VUOTA

The Software Installed in Your System

11/137

THE SOFTWARE INSTALLED IN YOUR SYSTEM


This manual is written on the purpose of describing the functioning of the CISA level
80 standard software CS10nvvv for the encoding system, defined the second
generation of encoding system.
However, this manual covers also different versions of software, which is possible to
install in the encoding system in order to obtain different performances.

LEVEL 60
Works like level 80 in the encoding of the cards, with the limitation that the time
control for the lock has 1 hour of tolerance, there is not the HHI and a complete
initialisation of the lock can be performed only by the CISA technical assistance. You
can read this manual with the exception of the HHI chapter.

ENCODING SYSTEM INTEGRATED WITH POINT OF SALES


Read also the Appendix A.

ENCODING SYSTEM COMPATIBLE WITH THE FIRST GENERATION LOCKS


Read also the Appendix B.

NOTE:
You can read your software version selecting the SYSTEM INFORMATION option of
each devices main menu.

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LASCIATA INTENZIONALMENTE VUOTA

Introduction

13/137

INTRODUCTION

SUMMARY OF THE SYSTEM FUNCTION


Each time the reception checks-in a guest, a new key card can be made by using the
computerized encoding system.
The guest swipes his card on the lock of his room, activating the lock and accessing
the room.
The following informations are encoded on the card: room number, day and hour of
the check-out. The card can open until the expiry time is reached.
It is possible to encode cards for operators, staffs and other with particular functions.

SUMMARY OF THE SYSTEM FEATURES


In order to access the encoding system, an operator card with the appropriate
personal password is required. This allows only authorized operators to issue cards.
The system operates with recodable magnetic cards.
Lost guest card can be easily replaced. In this way it is not necessary to replace the
mechanical cylinder, which is the only way to keep security in the mechanical
systems. Sliding a new guest card on the lock will invalidate the previous one.
The guest card, which is the same size of a credit card, can be kept by the guest
conveniently, and does not require to be deposited to the front desk each time the
guest leaves the hotel or check-out.
The electronic locks operate independently from each other without wiring
connection and are powered by common alkaline battery.

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LASCIATA INTENZIONALMENTE VUOTA

Getting Started

15/137

GETTING STARTED

THE MAGNETIC LOCK


USE OF THE KEY CARD
1. Slide the card
2. Turn the knob/lever
BASIC LIGHT SIGNAL
The lock gives for each reading some light signal
showing the operation result:
 with all cards:
5 green

opening allowed

1 red

reading error

3 red

card not valid

 with staff cards:


3 red + 1 green

guest in privacy

3 red & 3 green

battery low

BASIC TYPE OF CARDS


Guest: can open the specified room until the check-out time is reached. New cards
will invalidate the previous one of the same room.
Staff: can open only during working hours, and disallows when guest is in privacy.
NOTE
Operators can issue cards using the encoder

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CS9580 User Manual

LOGGING ON TO THE ENCODER


Before doing any operation you need to log on to the encoder; to do this you have to:
1) SLIDE the operator card

CISA HOTEL
SERVER #00 H00
>>READ OP. CARD>>10/04/98 10:30

2) TYPE the personal password

--LOGIN TO ENCODER
ENTER PASSWORD

   

   

S
ENTER

---

******

Getting Started

17/137

ISSUEING A GUEST CARD


The following example shows how to issue a guest card for room 101 valid for just 1
day:

GUEST FOR
>>>READ CARD>>> 10/04/98 10:30

Insert the ROOM NUMBER (101) and press ENTER

GUEST FOR 101


NAME

ENTER

Now you are asked to write a card.

GIORNI

1 # 1

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CS9580 User Manual

WRITING A CARD
To write a card you have to slide it from the right to the left (in the opposite way than
in case of reading):

GUEST FOR 101 GIORNI


<<< WRITE CARD <<<

1 -001

TO VERIFY A CARD
After each writing you are asked to slide again the card to verify if the operation has
ended successfully:

GUEST FOR 101 GIORNI


>>> VERIFY CARD >>>

1 # 1

Getting Started

19/137

TO CONTROL ENTRIES
Only special Operator cards are allowed to use the HHI portable interrogator to read
out information from the lock such as the different entries into the room.
HHI can be of two different kinds, as it will be better explained later on: embedded
into the encoder or external. In the second case it looks like in this picture:

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LASCIATA INTENZIONALMENTE VUOTA

Encoder User Interface

21/137

ENCODER USER INTERFACE




  



&'( ')

&'( '

  
ZOOM

W
A

CHECK
OUT

COPY

E
S

R
D

T
F

Y
G

U
H

ON
MENU

I
J

DEL

O
K

P
L

ENTER



ESC
OFF

THE DISPLAY IN IDLE STATE


  !  !"

  !

* * * CISA HOTEL * * *

SERVER #000 H00

>> READ OPERATOR CARD >> 27/06/98 11:13


  #!
  
   

ESC
OFF

POWER OFF

$ %

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CS9580 User Manual

THE DISPLAY DURING OPERATION


During operation, the input can be either with:
KEYBOARD

or

CARD READER

     !  

GUEST FOR
>>> READ

CARD

>>>

27/06/98 11:14

     

to quit the input

ESC
OFF

USE OF THE KEYBOARD


  

 
 


 

GUEST FOR

101

DAYS

NAME

to move the input field from TOP to BOTTOM


to move the input field from BOTTOM to TOP
ENTER

ESC
OFF

to confirm ALL the input fields


to quit the input

BASIC INPUT FIELD


,-
 

''*    +')

!"
'&

GUEST FOR
NAME
 '() !

101
POPEYE

DAYS

Encoder User Interface


ZOOM

23/137

ENHANCED DISPLAY

ZOOM

ENHANCES the display information (or returns to NORMAL from enhanced)


to move the input field from TOP to BOTTOM
to move the input field from BOTTOM to TOP

ENTER

ESC
OFF

to confirm ALL the input fields


to quit the input
to PRINT the information

NAME

POPEYE

FOR (1)

 101

....
DAYS

VALID FROM DATE [DD/MM/YY]


VALID FROM TIME

27/06/98

[HH:MM]

14:02

EXPIRING DATE

[DD/MM/YY]

28/06/98

EXPIRING TIME

[HH:MM]

12:00

UTILITY DOORS

XXX--X----------

CANCELLATION

NO

CURRENT COPY NUMBER

TOTAL NUMBER OF COPIES

OVERRIDE PRIVACY

NO

OFFICE FUNCTION

NO

ACCOUNT NUMBER
CARD SERIAL NUMBER

26

OPERATOR CARD NUMBER


OPERTOR TYPE
CARD TYPE

1
ENCODER
GUEST

NOTE: ZOOM is active when the cursor is out of the input field.

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CS9580 User Manual

DISPLAY CARDS - INPUT WITH CARDS

GUEST FOR
>>> READ

CARD

>>>

27/06/98 11:14

,).   



 

GUEST FOR
NAME

101

DAYS

POPEYE

Use:
to MOVE the input field from TOP to BOTTOM
to MOVE the input field from BOTTOM to TOP
ESC
OFF

ZOOM

to QUIT
to ENHANCE the display information (or returns to NORMAL from enhanced)
to PRINT the information

Typical reception situation

25/137

TYPICAL RECEPTION SITUATION

GUEST CARD LOSS


Create immediately a new card for the same room.
When slided on the lock it will invalidate the lost one.

GUEST CARD COPY


Copies of a card can be created in order to allow one or more guests to have access
to the same room.

1- WHEN CREATING THE FIRST GUEST CARD


101

GUEST FOR
NAME

6
input the required
number of COPIES

POPEYE

101

GUEST FOR
<<<

DAYS

WRITE CARD

DAYS

- 006

   '&-

<<<

  
 ! "


2 - HAVING THE CARD TO BE COPIED


a)

READ THE CARD TO BE COPIED

b)

PRESS

c)

WRITE THE CARD

COPY

3 - WITHOUT HAVING THE CARD TO BE COPIED


a)

INSERT ROOM NUMBER OR NAME OF GUEST

b)

PRESS

c)

PRESS

d)

WRITE THE CARD

(search)
COPY

NOTE
With

(search) for ROOM you will find the active card ( last issued for the room).

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CS9580 User Manual

PREPARING CARDS IN ADVANCE


It is possible to prepare a guest card in advance:
a)

INSERT ROOM NUMBER AND NAME

b)

PRESS

c)

MODIFY DATE AND TIME

d)

PRESS

e)

WRITE THE CARD

ZOOM

ENTER

TO ACCEPT

example:
today:

7 july 1995

guest arrival: 15 july 1995 at 15:00 for 3 days


ZOOM

NAME

POPEYE

FOR (1)

 101

AND FOR (2)


AND FOR (3)
AND FOR (4)
DAYS

VALID FROM DATE [DD/MM/YY]


VALID FROM TIME

15/07/98

[HH:MM]

15:00

EXPIRING DATE

[DD/MM/YY]

18/07/98

EXPIRING TIME

[HH:MM]

12:00

......
CARD TYPE

GUEST

Typical reception situation

27/137

GROUPS CHECK- IN
It is possible to prepare cards in advance for group:
First card:
a)

INSERT ROOM NUMBER AND GROUP NAME

b)

PRESS

c)

MODIFY DATE AND TIME

d)

PRESS

e)

WRITE THE CARD

ZOOM

ENTER

TO ACCEPT

Other cards:
a)

PRESS

b)

MODIFY ONLY ROOM NUMBER

c)

PRESS

d)

WRITE THE CARD

ENTER

ENTER

TO DISPLAY THE LAST CARD WRITTEN

TO ACCEPT

ISSUEING OF CARDS FROM PROPERTY MANAGEMENT SYSTEM


If the encoder is interfaced with the Property Management System computer
(PMS), from the PMS you can issue a key card on the encoder which has to be in
IDLE STATE.

KEY
CARD ?

RS232 LINK
/ #,#

CISA COMPANY HOTEL SERVER #000 H00


>> READ OPERATOR CARD >> 19/04/95 11:27

PMS check in computer

ZOOM

W
A

Z
DEL

CHECK
OUT

COPY

E
S

R
D

T
F

Y
G

U
H

ON
MENU

I
J

O
K

P
L

ENTER

ESC
OFF

28/137

CS9580 User Manual

GUEST WITHOUT OVERRIDE PRIVACY (CHILD) CHECK-IN


It is possible to create a guest card which will not ovverride the guest privacy during
the COPY procedure:
1- WHEN CREATING THE FIRST GUEST CARD
 101

GUEST FOR
NAME

  0


!"

POPEYE

PRESS

'&

ENTER

 101

GUEST FOR
<<<

DAYS

WRITE CARD

DAYS

- 006

<<<

   '&  
 ! "


a)

PRESS

b)

MODIFY the OVERRIDE PRIVACY as NO with

c)

PRESS

d)

WRITE THE CARD

ZOOM

ENTER

2 - HAVING THE CARD TO BE COPIED


a)

READ THE CARD TO BE COPIED

b)

PRESS

COPY

c)

PRESS

ZOOM

d)

MODIFY the OVERRIDE PRIVACY as NO with

e)

PRESS

f)

WRITE THE CARD

ENTER

3 - WITHOUT HAVING THE CARD TO BE COPIED


a)

INSERT ROOM NUMBER OR NAME

b)

PRESS

c)

PRESS

COPY

d)

PRESS

ZOOM

e)

MODIFY the OVERRIDE PRIVACY as NO with

f)

PRESS

g)

WRITE THE CARD

(search)

ENTER

Beyond the basics

29/137

BEYOND THE BASICS

STANDARD OPERATORS HIERARCHY


The operators can code cards which are of the same or lower hierarchy level.
Standard hierarchy level for operators are:

10

reserved to Cisa technical assistance


able to set up the system

System Manager
able to create the operators, access to their passwords, and other cards

...
able to create guest, staff, emergency cards

...
able to create guest and staff

Reception Operator
able to create only guest cards

Hierarchy depends on the system configuration: see DATA REPORT; a basic


hierarchy scheme with the related functions is provided:
10 CISA TECHNICAL ASSISTANCE
System manager

9
PASSWORDS

8
7
6
Receptionist

guest
maid
emergency

30/137

CS9580 User Manual

MAKE SELECTION
Upon hierarchy it is possible to roll the different types of cards on the display
  

 


 

.1# '
#, '
*.)- '



STAFF FOR
>>> READ

CARD

>>>

27/06/98 11:14

BASIC INFORMATION ON THE CARD


PLANT CODE: identifies the hotel
TIME VALIDITY: indicates the validity period
DOORS: indicates the access zone
CARD TYPE: indicates if it is a Guest, Staff, or other

Beyond the basics

31/137

BASIC CARDS
GUEST CARD
It is generated for each new guest and allows access to the rooms and to hotel
special services, respecting the validity of the date and time span considered as
beginning time and end time of the guests stay.

NAME

POPEYE

FOR (1)

 101

  2 !
   
 "  

AND FOR (2)


AND FOR (3)

! 
"   

AND FOR (4)


DAYS

VALID FROM DATE [DD/MM/YY]


VALID FROM TIME

[HH:MM]

27/06/98
10:00

1#/# 
3    


! 

EXPIRING DATE

[DD/MM/YY]

28/06/98

EXPIRING TIME

[HH:MM]

14:00

 4 44

"  

UTILITY DOORS

XXX--X----------

   
  
,)//). ,

CANCELLATION

NO

    "


4"4  

CURRENT COPY NUMBER

TOTAL NUMBER OF COPIES

3

.  

     

OVERRIDE PRIVACY
OFFICE FUNCTION

YES
NO

   

CARD SERIAL NUMBER

%

26

    


5  4 

OPERATOR CARD NUMBER

!"
5 
  
 !

OPERATOR TYPE

ENCODER

 &* !


   
!"

CARD TYPE

4 $!4
' $&'%  

ACCOUNT NUMBER

!  " 


  !

GUEST

  4 
!"
4

32/137

CS9580 User Manual

NOTE
The account number can be found only in the ISO magnetic card encoding system;
this type of card allows interfacing with POS (Point Of Sale); for more details see
appendix A.

UTILITY SELECTION





 

      6

PARK-1
........................................

 )&1# !   

PARK-2





1#/#- 

 XX-X------------

UTILITY

GARAGE

   !  

SAUNA
PARK-1

PARK-2

GARAGE

TENNIS

POOL

GOLF

SKI

SAUNA

U-VA

MASSAG

SHOWER

WASHR.

CASINO

TVROOM

REST.

COFFEE

,#,#

)'# ,#,#

GUEST CARD VALIDITY


MONDAY

TUESDAY'

0000

check-in

1000

check-out

1400
2359

1 DAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

SUNDAY

Beyond the basics

33/137

STAFF CARD
NAME

SHARON
  +')


 FLOOR1

FOR (1)
DAYS

 #,

30

VALID FROM DATE [DD/MM/YY]

28/06/98

EXPIRING DATE

[DD/MM/YY]

28/07/98

BEGIN OF 1ST SHIFT [HH:MM]

08:00

END OF 1ST SHIFT

[HH:MM]

12:00

BEGIN OF 2ND SHIFT [HH:MM]

18:00

END OF 2ND SHIFT

23:45

  


! 
"    4
!  
   " 
 9   4

 

1#/# 

  :;
!   

[HH:MM]

WEEK DAYS OF VALIDITY

3    
 4 44

-XXX---

   
  
,)//). ,

   

#,
 ! : 

UTILITY DOORS

XXX--X----------

 !  !

 
  
" 4"4  

2   4

STAFF TYPE

3

 4  
   < 

CANCELLATION

NO

OVERRIDE PRIVACY

NO

#,  

     
  
"     

OFFICE FUNCTION

YES

 
  8  4
     


!  " 
   

CARD SERIAL NUMBER

29

  

    


  4 

OPERATOR CARD NUMBER

 4  !"

!"
4

4

CARD TYPE

STAFF

WEEK DAYS OF VALIDITY SELECTION


........................................
MONDAY
TUESDAY
WEDNESDAY

WEEK DAYS OF VALIDITY

 XX-X--



 

      6

THURSDAY
......

 )&1# !   





(= ,- '
,/#-   ! 


34/137

CS9580 User Manual

STAFF CARD VALIDITY


Y

MON

TUE

WED

THU

FRI

SAT

SUN

08:00 - 12:15
18:00 - 24:00

Validity precision is 15 minutes:


1) the encoder rounds to the previous 15 minutes
12:13

becomes

12:00

2) the end of validity includes the following 15 minutes:


BEGIN OF 1ST SHIFT [HH:MM]

08:00

END OF 1ST SHIFT

[HH:MM]

12:00

BEGIN OF 1ST SHIFT [HH:MM]

00:00

END OF 1ST SHIFT

23:45

[HH:MM]

   >??
    :9:;

   ????
    92??
92  
 

3) if the begin and end of validity time are both the same then there is no validity
BEGIN OF 1ST SHIFT [HH:MM]

08:00

END OF 1ST SHIFT

08:00

[HH:MM]



   

Beyond the basics

35/137

WORKING HOURS OVER MIDNIGHT


Date of validity:

1 MAY 1994

from time:

18:00

Date end validity:

7 MAY 1994

until time:

05:45

weekdays:
Y

MON 1

TUE 2

WED 3

THU 4

FRI 5

SAT 6

SUN7

TYPE OF STAFF
Possibilities are type 1,2,3,4.
The type is assigned automatically from the system and depends upon the ZONE.
Type is important with the LOCKOUT CARDS in order to select which one has to be
blocked.
STAFF type 3 is also able to have the TIDY UP function.
Operators are STAFF type 4.

GENERAL MASTER CARD


Its a STAFF card valid for MASTER zone, that means ALL THE LOCKS in the hotel,
with the OVERRIDE PRIVACY activated.

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CS9580 User Manual

OPERATOR CARD
Allow the operator to work on the encoder and depending on the hierarchy they will
be enabled to use particular functions.
If the card is allowed to access the locks, the card has the same features of a STAFF
card with type 4.
NAME

POPEYE

    


 


PASSWORD

INTER

 

HIERARCHY

9
 ALL

FOR
DAYS

   
  

365

VALID FROM DATE

[DD/MM/YY]

7/06/98

VALID FROM TIME

[HH:MM]

14:02

EXPIRING DATE

[DD/MM/YY]

8/06/96

EXPIRING TIME

[HH:MM]

12:00

,)//).
,

 
 

UTILITY DOORS

XXX--X----------

" 4"4
  3

CANCELLATION

NO

OVERRIDE PRIVACY

NO

OFFICE FUNCTION

YES

CARD SERIAL NUMBER



!  " 
   
    

OPERATOR CARD NUMBER


CARD TYPE

#  4 
!"
4

27
1
OPERATOR

5  4 
!"
4

NOTE
It is possible to disable a staff or operator card to access a room by putting it on the
black list, by sliding the cancelling card on the lock.
Creating the cancelling card for an operator automatically disables the operator card
to work on the encoder.
Operators can be disabled from creating the cancellating cards on the encoder.

Beyond the basics

37/137

EMERGENCY CARD
Opens any door (for the opening time of the lock) withdrawing even the dead bolt,
should the guest have drawn it on privacy.
One card for each guest room should be kept at the reception desk safety box
and should be used only in case the encoding system fails, giving them to the
GUEST and must be taken back upon check-out.
Anyway, an emergency card with later beginning of validity will invalidate the
previous one when inserted onto the lock.
EMERGENCY CARDS CAN BE CREATED ONLY FOR A SINGLE ROOM.
 101

FOR
DAYS

100


!  " 
 

VALID FROM DATE [DD/MM/YY]


VALID FROM TIME

06/07/98

[HH:MM]

14:02

EXPIRING DATE

[DD/MM/YY]

14/10/98

EXPIRING TIME

[HH:MM]

23:59

!  "  

CARD SERIAL NUMBER

27

   


   

OPERATOR CARD NUMBER


CARD TYPE

5  4 
!"


EMERGENCY

AUTOMATIC CREATION OF THE EMERGENCY CARDS SET


a) start from a ROOM NUMBER
b) encode the card
c) press ENTER (the system will automatically present as input the following room)
d) press ENTER to encode the card

38/137

CS9580 User Manual

OTHER CARDS
INITIALISATION CARD
Note:
complete initialisation can be performed only by HHI
INIT CARD swipped on unprogrammed lock:
it only programs the lock number and the time which is not in real time.
IT DOES NOT GIVE:
a) group belonging for zones
b) Daylight Saving Time tables
INIT CARD swipped on programmed lock:
synchronizes the lock with the time written on the card if the card is newer
than the previous one.
INIT FOR
TIME

101

DATE

06/07/98

12:23

NOTE
The init cards are not memorized in the database of the cards but they are in the
operation history.

Beyond the basics

39/137

LOCKOUT / REVERSAL LOCKOUT CARDS


To lock out (or reverse lock out) the following card:
GUEST
STAFF 1
STAFF 2
STAFF 3
STAFF 4 + OPERATORS
 101

FOR
DAYS

100

!  " 

VALID FROM DATE [DD/MM/YY]


VALID FROM TIME

   ) 

06/07/98

[HH:MM]

14:02

EXPIRING DATE

[DD/MM/YY]

14/10/98

EXPIRING TIME

[HH:MM]

23:59

BLOCK/UNBLOCK CARDS

     

XXXXX

!  " 

CARD SERIAL NUMBER

27

   


    
5  4 

OPERATOR CARD NUMBER


CARD TYPE

!"


LOCK OUT

BLOCK / UNBLOCK GUEST & STAFF CARDS


........................................
GUEST
STAFF1
STAFF2
STAFF3
STAFF4

BLOCK/UNBLOCK CARDS

XX--



 

      6


 )&1# !   





@/'=A1)@/'=

,    




NOTE
These cards can be created only for a specified zone of lockout. If you lockout all
card types, the only one allowed to entry is the emergency card.

40/137

CS9580 User Manual

DANGER / REVERSAL DANGER CARDS


DANGER: it opens all doors (overriding the privacy as well) and keeps the locks in
the opening state until the reversal danger card is inserted onto the lock. This allows
guest and staff to get out quickly in events of danger and prevents the door from
closing. A new card invalidates earlier cards if it is inserted onto the lock.
REVERSAL DANGER: it reverse the danger function. A newly created card of this
type invalidates the previous ones if it is inserted onto the lock.

NOTE
These cards are valid for ALL the rooms.

ONE SHOT CARD


It is issued in special events (maintenance inside the room) and allows to open the
door only once.

CLC CARD
Allows you to memorize any card (also credit cards) onto the lock as guest card.
CLC cards can be created only for a specified zone.
This will be recorded as memorized cards on the history readout.
HOW TO MEMORIZE A CARD WITH THE CLC
1)

slide CLC

LOCK: 2 green

2)

slide the CARD TO BE MEMORIZED

LOCK: 2 red & green

To add more cards repeat the same operation.


To disable the memorized cards it is necessary to slide a new guest card (with start
of validity later than the time of memorization) created from the encoder.
MANAGING SPECIAL GROUPS
Example: Students + Professor.
Professor is allowed to enter all the student rooms, but students can only enter
individual rooms.
To do this, in each room memorize the professor card and the relative student card.

NOTE
Up to three different cards can be memorized as guest cards with CLC card on each
lock: if you attempt to memorize the fourth card, lock will answer with three red
blinks.

Doors & Zones

41/137

DOORS & ZONES

LOCK TYPE

)'*,/ 

101

'**')

103

105

109

EDP

DRINKS

106

108

OFFICE

SAUNA

110

SUITE

100


 



 

102

104

    !

   

STORE

1#/#- 

 4!!      


 
  

NORMAL
Is a lock for normal guest room and has the following features:
With GUEST cards
Only a guest card (or copies of the same) can have access to it provided that the
following parameters and features are met: plant code, door number, date and time
validity, card not invalidated by another guest card having a later beginning date of
validity, guest card not locked out, card not cancelled;
With STAFF cards
Any staff card is enabled if the lock is in the zone in which the card is allowed,
provided that the following parameter and features are met: plant code, door
belonging to the zone of the card, date and time (as working hours) validity, guest not
in privacy, staff card not locked out, card not cancelled (up to 20 cards can be
cancelled).

COMMON
The common lock can be installed to doors giving access to more rooms on which
normal doors are installed (corridor door). When initializing a group of door numbers
(normal lock) will be set which will be controlled by the common door.
With GUEST cards
Any guest card can have access to it provided that it has been coded for a door
falling within the interval that has been set when configurating the topogical structure.

42/137

CS9580 User Manual

The parameters and features do not change except for: the latest guest DOES NOT
invalidate an earlier one, possibility to cancel up to 20 guest card + 20 staff card;
With STAFF card
Any staff card can be enabled if the lock belongs to its zone. Parameters which are
controlled do not change as compared to those mentioned with reference to normal
lock .

UTILITY
Are locks giving access to special or pay services. It is possible to associate a utility
lock with every additional service offered by the hotel (SAUNA,GARAGE,FITNESS
ROOM, ...) up to 16. In this way each card is marked by the number of locks it can
open and, in addition, by the labels of those services it can have access to.

LOCK FUNCTIONS
OFFICE FUNCTION
If this function is programmed into the lock, a STAFF card with office function put the
lock in hold open position when swipped twice on the lock.
To return the lock to normal position swipe the card twice again onto the lock.

OVERRIDE PRIVACY
For each card it is possible to select if it can override the privacy. Guest card has
default override privacy, STAFF not. It is possible to have master cards that are
actually a STAFF with override privacy.

TIDY UP FUNCTION
If this function is programmed into the lock, a type 3 STAFF card swiped three times
diasbles the active guest from the lock. This function is useful in case the STAFF has
already cleaned the room at 10:00 am and the guest has already checked out, but
has a card that is valid until 12:00 which is the default checkout time.

Doors & Zones

43/137

ZONES
STATIC ZONES
Are defined during system configuration.
Exam ple 1
101

103

105

109

EDP

102

104

106

108

OFFICE

110

ADMIN

ZONES:
FLOOR1

101 .. 110

FLOOR2

201 .. 209

FLOOR3

301 .. 309

MASTER

all rooms

ADMIN

OFFICE + EDP

GUESTS

all guests room

+')  "  


   
    #,   
/'': $ ! :?:  ::?%

STAFF FOR
NAME

PAULA

FLOOR1

DAYS 30

44/137

CS9580 User Manual

    #,   


,*) <  $ ! 'B&%
   

 " 

' &,-

- $ 

 
 4     %
' 1)#')
     

- $
 7'

  ! 8%

STAFF FOR
NAME

ADMIN

DAYS 90

LUKAS

Example 2
101

103

109

EDP

DRINKS

106

108

OFFICE

SAUNA

110

SUITE

100

102

105

104

ZONES:

FLOOR1

101 .. 110

FLOOR2

201 .. 209

FLOOR3

301 .. 309

MASTER

all rooms

ADMIN

OFFICE + EDP

GUESTS

all guests room

SUITE

101 .. 110 + STORE

MINBAR

all guest rooms + DRINKS

HK1

101 .. 110 + STORE

SAUNA

utility 1 (guests)

100

common for 1 Floor

STORE

Doors & Zones

45/137

    .1#    1#


<  $ ! :?C B :?;%

   "  
 :?C  
 
 :?;
!!"     
     

GUEST FOR
NAME

SUITE

DAYS 3

PRINCESS ROBY

 !  " 


4    
   
 *, 
 =: 

 !     !!!  D


3!  E $  ! !4%

STAFF FOR
NAME

HK1

DAYS 30

ALICE

DYNAMIC ZONES (FOR GUESTS)


Can be done for guests upon need at the checkin time.
101

103

109

EDP

DRINKS

106

108

OFFICE

SAUNA

104

GUEST
NAME

POPEYE

FOR (1)

 101

  2 !
   
 "  

  



!  " 
 

AND FOR (2)

104

AND FOR (3)

108

AND FOR (4)

110

.....
CARD TYPE

110

SUITE

100

102

105

GUEST

STORE

46/137

CS9580 User Manual

INTENTIONALLY LEFT BLANK

LASCIATA INTENZIONALMENTE VUOTA

Encoder Menu

47/137

ENCODER MENU

ON
MENU

MENU

A special MENU allows several functions to be performed depending on the operator


hierarchy:
*** MAIN MENU ***


SELECT/PRINT DATA MENU


PRINT ROOM STATUS
PRINT PASSWORD FILE
DISPLAY/MODIFY PASSWORDS
CANCELLATION CARD ISSUE

See
the
NETWORKING chapter

SET DATE & TIME


SERVER/MIRROR MANAGEMENT
ENABLE PMS-HOST LINK
SYSTEM MENU

DAYLIGHT SAVING TIME


CONFIGURATION OPTIONS
SYSTEM INFORMATION

ENTER

to SELECT the function

CHANGING SYSTEM SETTINGS


SET DATE & TIME
Attention:
whenever you modify the system date & time, all locks must be synchronized.
CURRENT WEEKDAY

MONDAY

CURRENT DATE

[DD/MM/YY]

10/07/98

CURRENT TIME

[HH:MM]

09:17

NOTE:
If you change the current date the system automatically updates the weekday and so
it is not possible to directly modify the weekday.

48/137

CS9580 User Manual

SYSTEM MENU
*** SYSTEM MENU ***


DAYLIGHT SAVING TIME

CONFIGURATION OPTIONS
SYSTEM INFORMATION

ENTER

to SELECT

CONFIGURATION OPTIONS
Let you modify the defaults parameters:
WARNING MESSAGE

YES

GUEST OVERRIDE PRIVACY

YES

GUEST STAY DURATION

[DD]

(4 !4  
!
     !   
4  
  "

1
,
  
  ! 

NUMBER OF COPIES

[VALUE]

!  !   


     4  

CHECK-OUT TIME

[HH:MM]

12:00

END OPERATION TIMEOUT

[MI]

STAND-BY TIME OUT

[SS]

15

       $?
F  ! %

,
  
  ! 

    !
 

AUTO-PRINTOUT HISTORY

NO

PMS HOST LOG PRINT

NO

  

$3  

      !%


     4
  $? F  ! %

&      


 )'*,/  6#)
! 

&   !  


" ,
'#

  &*

Encoder Menu

49/137

DAYLIGHT SAVING TIME (DST)


The lock and the encoder work with the actual time. They are able to change
automatically the time accordingly to the daylight saving time period for 10 years in
advance, provided they have information about the DST period. For Italy and most of
the EEC country, in fact, the time change usually happens on the last Sunday of
March between 2.00 to 3.00 am and on the last Sunday of October between 3.00 to
2.00 am.
It is possible to edit any record from 0 to 9 (10 years). Once a record is expired it will
be automatically deleted and the table will be shifted from top to bottom.

*** DAYLIGHT SAVING TIME


RECORD DST TO EDIT

***
0

Then:
DST DATE BEGIN

[DD/MM/YY]

26/03/98

DST TIME BEGIN

[HH:MM]

02:00

[MM]

60

DST DATE END

[DD/MM/YY]

24/09/98

DST TIME END

[HH:MM]

03:00

[MM]

-60

DST DELTA BEGIN

DST DELTA END

& G?  


4 5

Every record holds the date of every year.

NOTE
1) If the encoder does not have DST tables you will see a warning message when
login to the encoder.
2) If the lock is out of the DST tables it introduces a delta of an hour in advance so
that the cards will be valid 1 hour in advance remaining in solar time.
3) In case your country does not have DST there will be only one record with begin
and end in 2051avoiding the lock to introduce delta.

50/137

CS9580 User Manual

SYSTEM INFORMATION
Gives you information about encoder software version, memory size, cards database
occupation:
PRPGRAM NAME

CS100

PROGRAM VERSION

1.04

EXPANDED MEMORY

256 KB

NUMBER OF CARD USED

NUMBER OF CARDS FREE

4919

PLANT LEVEL

SEARCH FOR CARDS


Search are possible from:
1) the INPUT form
2) SELECT/PRINT DATA MENU
   4 ,// 
    4

SEARCH CRITERIA FOR CARDS

$.1# #,
'&,#'%

  " ),*  

CARD TYPE

ALL

 "    


 
 !

 
 ')
',)')
 
 *-
/

  

NAME

  

  ''*  +')

FOR (1)
  

  

 
  4 

CARD SERIAL NUMBER

!"
4

OPERATOR CARD NUMBER


OPERATOR TYPE

ALL

  

  

 !   

'&,#' ,
)1*@
)'
 '#  ,//

SEARCH FROM THE INPUT FORM


Search is possible only on the ACTIVE CARDS (the cards that are not expired and
not future) with only one search criteria per time.
Example: search for a room

:%    ! !"


   

9% 

GUEST FOR

201

DAYS 1

NAME

If found:

    , *'

Encoder Menu

51/137

GUEST FOR
NAME

?201

DAYS 3

TONI

If there are several cards matching the same search criteria, with
you move from
is not active).
one to the other from TOP to BOTTOM until the End of File (

101

CINDY

104

ROBY

103

CINDY

105

CINDY

 4
 7)-8



   ! 

 4  7)-8     



 

end of file

guests
101

CINDY

102

TONI

103

BABY

104

DOTTY

105

ROBY

106

MARY

107

JANE

   


 



! 
 ! #'&  @'##'*  

  

 !

@'##'*  #'&   



 

end of file
  "
  

SEARCH FROM THE SELECT/PRINT DATA MENU


OUTPUT DEVICE

&)#

DISPLAY

  

"  " 


 ,

DATA BASE
ENTER

CARDS

to ACCEPT

Search can have more than one criteria at a time, considering them in AND.

Example: search for all the cards with name TONY for room 101

#'-
 

52/137

CS9580 User Manual

CARD TYPE

ALL

NAME

TONY

FOR (1)

101

CARD SERIAL NUMBER


OPERATOR CARD NUMBER
OPERATOR TYPE
ENTER

ALL

to ACCEPT the criteria and start to search


for the NEXT
inactive

ESC
OFF

to QUIT search

Without the input of the criteria with


you will move from TOP to BOTTOM and
from BOTTOM to TOP until the end of file.
with

PASSWORDS
PRINT PASSWORD FILE
It is possible to print out, from an operator with appropriate hierarchy, all the encoder
operators with their passwords. The format of the print out is similar to the issued
cards (see PRINTING chapter).

DISPLAY/MODIFY PASSWORDS
Enables the users to change their own password, or the system manager to change
the password of other operators:
1)

from the input form slide your own operator card or search for an operator

2)

press MENU

3)

select DISPLAY/MODIFY PASSWORD (it will display the card in ZOOM


mode)

4)

change the password

CANCELLING CARD ISSUE


On the lock there is a black list where it is possible to memorize a certain number of
guest, or staff, or operator, or emergency cards, that are barred from entering the
room.

CREATING A CANCELLING CARD


1)

from the input form slide or search for the card to cancel

Encoder Menu

53/137

2)

press MENU

3)

select CANCEL CARD ISSUE (it will display the card in ZOOM mode)

4)

press ENTER to confirm

To insert a card into the black list slide the CANCEL CARD onto the lock.

NOTE
You can insert up to 20 staff or operator cards in the black list of a normal type lock
(guest cards are invalideted by passing a new guest card), and up to 20 staff or
operator cards plus 20 guest cards in the black list of a common type lock.
CHE CK
OUT

CHECK-OUT CARDS

THE ACTIVE CARDS


When checking in a guest for a room you may see the following message:
GUEST FOR

101

DAYS

# 1

** ROOM BUSY

** PRESS ENTER TO CHECKOUT

this means that there is an ACTIVE CARD for the specified room.
In order to not have this message at the check-out of the guest you should:
1) search for the room or slide the guest card that checks out
2) press

CHE CK
OUT

to check-out the guest

In any case, if you receive a ROOM BUSY message when checking in a new guest,
with

ENTER

you will make the previous one inactive (checkout automatically).

NOTE
Check-out will only make a card inactive, but will not cancel it from the database.
Warning:
Issuing two guest cards in the same minute (not being copies) for the same room
might give unpredictable results since the active card is determined on the minute
base.

TIDY UP
This feature can be configured on the lock during installation time upon request.
It is possible to cancel a guest card from the lock before the card expiry time is
reached:
1)

slide type 3 STAFF card

Lock: opens

2)

slide the type 3 STAFF card again

Lock: 1 red & 1 green

3)

slide the type 3 STAFF card again

Lock: 4 red & 4 green

54/137

CS9580 User Manual

In this way the guest card is automatically written in the black list and it is no more
allowed to enter the room.

HISTORY OF OPERATIONS
The SERVER memorizes all the operations performed on the encoding system in
order to allow you to search for a specified operation:

SEARCH FROM THE SELECT/PRINT DATA MENU


OUTPUT DEVICE

DISPLAY

DATA BASE
ENTER

HISTORY

"  " 


 ,

#'-
 

to ACCEPT

Search can have more than one criteria at the same time considering them in AND:
    4 

CARD SERIAL NUMBER

   !"

!"

  

    $3!

DEVICE NUMBER

/)# 2%

DEVICE TYPE
   !"

OPERATOR CARD NUMBER


 " )' 
'#

[DD/MM/YY]
   

   

OPERATION

 

ENTER


!4 
 

OPERATOR TYPE
OPERATION DATE

   

 
!

to ACCEPT the function and start to search


for the NEXT
inactive

ESC
OFF

to QUIT search

Without the input of the criteria with


you will move from TOP to BOTTOM and
with
from BOTTOM to TOP until the end of file.

Encoder Menu

55/137

Example: search for all the cards issued from PMS-HOST on SERVER 000 on
05/10/98
CARD SERIAL NUMBER

DEVICE NUMBER

DEVICE TYPE

? ! 
!"

SERVER

OPERATOR CARD NUMBER

OPERATOR TYPE

HOST

OPERATION DATE [DD/MM/YY]

05/10/98

OPERATION

ALL

The result is:


CARD NUMBER
VALID FROM DATE

9
[DD/MM/YY]

DEVICE

05/10/98
SERVER

OPERATOR CARD NUMBER

#000
1

OPERATOR TYPE

HOST

OPERATION DATE

[DD/MM/YY]

5/10/98

OPERATION TIME

[HH:MM]

05/10/98

OPERATION

GUEST ISSUE

56/137

CS9580 User Manual

INTENTIONALLY LEFT BLANK

LASCIATA INTENZIONALMENTE VUOTA

Hand Held Interrogator

57/137

HAND HELD INTERROGATOR


The portable interrogator HHI is a communication interface between the locks and
the encoder. Communication with the lock is made by wire. The wire type depends
on the encoding system: magnetic or with chip-card.

!4  
  

The HHI can be an external device or fully integrated on the encoder. In the second
case it is not possible to connect the encoder in network with any other device except
for special ports.
NOTA
Before using the HHI with a magnetic ALL-WEATHER (for external use) LOCK you
have to switch on the lock following these steps:
1. connect the HHI cable to the lock;
2. slide a card into the reading guide of the lock keeping the magnetic band all
external so that the lock will switch on without reading card data;
3. quickly start the desired operation (initialisation, synchronisation, etc).

58/137

CS9580 User Manual

EXTERNAL HAND HELD INTERROGATOR


The external HHI is shown in the following picture:

( '))#'



4 ') F   "

RX TX

 ') F  


    #!

  



DEL

ENTER

ESC

ON


i
ON

turn on the HHI

ENTER

  

&'( ')



Hand Held Interrogator

59/137

HOW TO CONNECT HHI WITH THE ENCODING SYSTEM


If the encoding system is made of a SINGLE ISSUING POINT it is sufficient to
connect the HHI directly to the SERVER.
There are two encoder hardware types: the M180 model and the M102 model;
depending on these hardware types you have to connect the HHI to the appropriate
connector, as shown in the picture:

RX

TX

DEL

ENT ER



ESC

4 
4

HHI

ZOOM

POWER
SUPPLY

SERIAL

CHECK

COP Y

AUX

SERIAL

Power Supply

W
A

S
X

D
C

F
V

J
M

K
:

OFF

P
L

DEL

ON

ENTER

PRINTER

ESC

MEN U

ZOOM

CHECK

COPY

ON

OUT

NETWORK

ON

OUT

DC

PRINTER

ENT ER

DEL

*:?9  

ESC

MENU

OFF

ENTER

*:>?  

If you have MULTIPLE ISSUING POINTS IN NETWORK you have to connect the
HHI with a special adaptor to the network line.

 
  
 


DC

AUX

SERIAL

Power Supply

PRINTER

DC

AUX

SERIAL

Power Supply

NETWORK

PRINTER

NETWORK

R X TX

ZOO M

W
A

Z
DEL

CHECK
OUT

COP Y

E
S

R
D

T
F

Y
G

U
H

ON
MENU

I
J

O
K

P
L

E NTER

E SC
OFF

ZOO M

DEL

CHECK
OUT

COP Y

W
A

E
S

R
D

T
F

Y
G

U
H

ON
MENU

I
J

O
K

P
L

E NTER

E SC
OFF

7
4
1

8
5
2

9
6
3

D EL

E NTE R



ESC

ON

ENTER

60/137

CS9580 User Manual

LOGGING ON TO EXTERNAL HHI


To use the HHI the operator must have a card and a password.
Put the encoder in which you want to slide the operator card in IDLE STATE:
WORLDWIDE DEMO 1.05

SERVER #000 H00

>> READ OPERATOR CARD >> 04/06/98 12:03


When turned on, HHI displays the operation to be performed:
HHI

#35
CONNECT
TO ENCODER:
PRESS ANY KEY
pressing any key the HHI will display:
-- CONNECTION -CONNECT TO
 SERVER #000

ENTER

now press
to accept connection with SERVER or
to select another
device (CLIENT or MIRROR). The device to be connected to must be in IDLE
STATE, otherwise HHI will display a Device not avaliable message.
The selected device will show (if it was in IDLE STATE):
WORLDWIDE DEMO 1.05

SERVER #000 H00

>> READ HHI OPER. CARD >> 04/06/98 12:03


swiping the operator card and typing the password the HHI will become operational,
enabling the functions dependig on the hierarchy. The HHI starts from the MENU
directly on the option:
HHI
#35
04/06/98
12:03
DISPLAY

DATA


Hand Held Interrogator

61/137

HOW TO CONNECT HHI WITH THE LOCK

RX TX

DEL

ENTER

ESC


i

ON

ENTER

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CS9580 User Manual

SHORT CUT KEYS

LOCK SYNCHRONISATION

It will send to the lock:


THE REAL TIME
THE DAYLIGHT SAVING TIME TABLES
After synchronizing, lock gives 2 green lights.

INFORMATION

It will read the following information from the lock:


--

INFO

--

   

!"

 !
$H     

LOCK NUMBER

  4  !"%

101
DATE

 
,# #* (=,-

[DD/MM/YY]
11/08/98
TIME
[HH:MM]
11:08
WEEK DAY
FRIDAY
DIFFERENCE [MIN]
0
LOCKED
G1234
-X---

  " 
!   4
! !

    
. F4
:9C2 F 

 :9C2
$      #,9%

LOCK HISTORY READ OUT

It reads the operation performed on a particular lock:

--

HISTORY

--

   "   


,// $:;?% :? 9; ;? :??

OPERATIONS
ALL


 

10
25
50
100
After the read out data can be either printed on paper or displayed on the HHI.

Hand Held Interrogator

63/137

It is possible to read out operations stored in many locks and load them all on the
HHI untill the reaching of maximum memory capability (up to 1000 operations).

HHI DATA BUFFER PRINT OUT


Connect HHI to the encoding system and press
With this operation it is possible to print out the operations performed on the lock or
the lock black list (please see chapter PRINTING).

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CS9580 User Manual

THE HHI MENU


With

it is possible to use the menu functions:


HHI
#01
23/07/98
12:45
DISPLAY

DATA

LOAD INIT DATA

OPEN

INIT LOCK

LOCK

CHANGE OPENING TIME


PROGRAM SPECIAL LOCK

PROGRAM

CONFIGURE AUTOPROGRAMS

LOCK
CONFIGURATION

READ INFO
HARDWARE

DAYLIGHT SAVING TIME


MEMO MESSAGE
PROGRAM VER.

LOAD
BLACK LIST

LOCK
ASSISTANCE

MONITORING

LOAD LOCK PROGRAM


DOWNLOAD LOCK PROGRAM
RESET LOCK
CLEAR MOTOR ACTIONS

SYSTEM

CHANGE REFERENCE DATES

MENU
CONNECTION TO SPECIAL LOCK
CONFIGURATION OPTIONS
SYSTEM INFORMATION

Hand Held Interrogator

65/137

DISPLAY DATA
It displays different information read out from the lock:
HISTORY of different locks
BLACK LIST of different locks
which are displayed on each readout:
DATA TYPE
HISTORY
LOCK NUMBER
 101
DATE

[DD/MM/YY]
05/09/98
TIME
[HH:MM]
10:34
RECORDS
16
DEVICE
LOCK #239

   !   


   

    

 !  !   
    

ENTER
ENTER
ENTER

  :?:

  :?9

@

/ :?9

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CS9580 User Manual

HISTORY DISPLAY DATA


It will display the operations performed on the lock starting from the last one:
DATE

[DD/MM/YY]
 11/08/98
TIME
[HH:MM]
12:00

   ,#  #*



  

OPERATION
GUEST:OPEN
RESULT
SUCCESSFUL
CARD NUMBER
5

 

  !  

 

COPY NUMBER
1

To read through the different operations:


DATE
TIME

   ! 
   

[DD/MM/YY]
11/08/98
[HH:MM]
12:00

OPERATION
GUEST:OPEN
RESULT
SUCCESSFUL
CARD NUMBER
5
COPY NUMBER
1
  4
 ! 
!      


Hand Held Interrogator

67/137

BLACK LIST DISPLAY DATA


It will display the cancelled card on the lock:
CARD TYPE
EMERGENCY CARD
CARD NUMBER
90
DATE

[DD/MM/YY]
05/09/98

 "44

 

To read through the different cards:


CARD TYPE
EMERGENCY CARD
CARD NUMBER
90
DATE

[DD/MM/YY]
05/09/98

  




   
 "



OPEN LOCK
It will open the lock.

PROGRAM LOCK
From this menu it is possible to access to the following functions: lock initialisation,
change opening time, program special lock and configure autoprograms.
LOAD INITIALISATION DATA
Will load all initialisation informations of all the locks from the encoding system to the
HHI. Just press ENTER from this menu and you will load to the HHI all the lock file.
If you have more than 1200 rooms you are asked to enter the logical number of the
room from which you want to start uploading initialisation data in order to avoid
memory overflowing (this way it is possible to load the lock initialisation file in two or
more steps and each step allows you to load a maximum of 1200 rooms at a time).
-- LOAD INIT. --

/ 4  !"
 
4
 !     "4
  4

 



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CS9580 User Manual

FROM LOCK

#
 1

INITIALISE LOCK
It will send initialisation data to the lock; for each lock on HHI you will see:
STATUS
TO INIT
LOCK NUMBER
 SAUNA

# 

 "




LOGICAL NUMBER
2
LOCK TYPE
UTILITY

)'*,/ 1#/#- 
'**')

NOTE
Search can be done by:
LOCK NAME
LOGICAL NUMBER
in order to positioning on the required lock.
To send initialisation to the lock press

ENTER

Initialisation with HHI will send to the lock the following information:


NAME

available also with INIT Card

TIME

available also with INIT Card (not real time)

GROUPS

only by HHI

DAYLIGHT SAVING TIME

only by HHI

CHANGE OPENING TIME


It will change the opening time, normally set to 5 seconds; this function cannot be
used with special locks (to change special lock opening time see the program special
lock paragraph).

Hand Held Interrogator

69/137

PROGRAM SPECIAL LOCK


It allows you to modify the default values of the specific parameters for the special
locks.
--PRG.SPECLOCK- 4 !
 
 !
:A:??   G??   

OP.TIME [1/100S]
50
VALUE TO SCALE

   

4 



      !




 
   
 5

4    !   

 4  

REVERSE LEDS
NO
OPEN IF OFF-LINE

        


     !    
"  

YES
HOST POLLING ?
YES

       #''//#') &  "  

GATEWAY DEVICE

     4 ! 



#'- '//#')

&'#''/

$ 5     D  1=&%

SERVER #000
CONFIGURE AUTOPROGRAMS
It allows you to enable/disable guest and staff cards or to programme office function
(for special locks only) automatically in the specified days and hours.

    4!   


 "A "

PROGRAM NUMBER
1
OPERATION
AUTO-INACTIVE
BEGIN

[OO:MM]
08:00
[OO:MM]
12:30

END

!3 :;  4!
  !
   G?  4!

   

"44  

  4! 

   :; !

SUNDAY
NO

  

MONDAY
NO
..............


 

   "   5  

 $#,:
#,9 #,C  #,2%

GUEST LOCK-OUT
NO
STAFF1 LOCK-OUT
YES
..............

You can define up to 15 autoprograms for each normal lock and up to 60


autoprograms for each special lock.
For special locks these are the possible operations:

70/137

CS9580 User Manual

 AUTO-OFFICE ON: the relay is always activated during the specified time shift;
 AUTO-LOCK OUT: it locks out the specified cards (guest, staff1, staff2, staff3,
staff4) for the specified time shift;
 AUTO-INACTIVE: no operation is done during this time shift.
For normal locks these are the possible operations:
 AUTO-LOCK OUT;
 AUTO-INACTIVE.

READ INFO HARDWARE


It will display detailed lock information about:
--

INFO HW

-  
!  " 

SELECT OPTION
CONFIGURATION

 4  !" 4  


DAYLIGHT SAV.
 
!  " 



4    

MEMO MESSAGE
PROGRAM VER.

 
!  " 


MONITORING




Hand Held Interrogator

71/137

CONFIGURATION
--

INFO HW

--

LOGICAL NUMBER
10
LOCK TYPE
NORMAL
OFFICE
YES
TIDY UP
NO
HIERARCHIC LEVEL
6
RANGE BEGIN #

   !!!


   
  

RANGE END #
1 < UTILITY > 16
X--------------0 < GROUPS > 15
-X-------------16 < GROUPS > 31
---------------32 < GROUPS > 47
---------------48 < GROUPS > 63
---------------OPENING TIME
5
STAFF REF. DATE
/ /
OPER.REF.DATE
/ /


 !    

        


  !     

DAYLIGHT SAVING TIME


There are 20 records from 0 to 19 to be selected in order to see the DST periods on
the lock, each one has the format:
--

INFO HW

--

DATE [DD/MM/YY]
 23/03/98
TIME
DELTA

[HH:MM]
02:00
[MM]
60

The record 0 is the next date change of time.

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CS9580 User Manual

MEMO MESSAGE
It reads out a memo message eventually stored on the lock.
PROGRAM VERSION
It reads out the program release on the lock.
MONITORING
--

INFO HW

--

MOTR ACT. (BAT)


 100
BATTERY LOW
NO
MOTOR COUPLED
NO
GUEST IN
NO
SINC. [DD/MM/YY]
16/07/98
SINC. [HH:MM]
12:22
SWITCH ON COUNT
10031
MOTOR ACT.COUNT
2345
EMER. KEY COUNT
3
CARD READ. COUNT
150
CARD LOG.ERR.CNT
1
CARD PH.ERR.CNT.
0

!      
$%


" !  
4

  !
  

'1)#

5   
5   !     
5 4  ! 

5  4     4 


  $C  %
5  4    
  $:  %

LOAD BLACK-LIST
It loads the cancelled cards list of the lock to display it or print it out.

LOCK ASSISTANCE
These functions are reserved for technical assistance.



5  4
 

Hand Held Interrogator

73/137

DOWNLOAD LOCK PROGRAM


When you have to upgrade to a newer version the software inside the locks, or in
case of lock software loss, you have to download the program onto the locks.
Selecting this function brings you into another menu where you can select if only
download the program, or reset the lock, or reset and download.
RESET LOCK
It will reset the lock.
CLEAR MOTOR ACTIONS
After changing the batteries it is possible to reset the opening counter, which records
the number of openings of the lock, and so can approximatly estimate the battery
status.
CHANGE REFERENCE DATES
It is possible to invalidate the Staff and the Operator cards starting from a specified
date.

SYSTEM MENU
It will display informations about HHI software configuration and print device, and
allows to establish the communication with special locks connected in network (online).
CONNECT TO SPECIAL LOCK
Allows you to perform HHI operations on a special lock that is working in network.
You must use this option before starting the HHI operations on the on-line special
lock: this makes for the on-line special lock the same function as connecting the HHI
cable for a normal lock.
If you want, for example, to read out a history, you have to go to SYSTEM MENU,
select CONNECTION WITH SPECLOCK, select the specified lock you want to
connect with, then you can read the history as normally as in a standard lock.
CONFIGURATION OPTIONS
It allows to select on which printer send data to be printed (if you are in a stand-alone
system the only possibility is the SERVER printer).
SYSTEM INFORMATION
It will display the HHI program name and version.

74/137
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CS9580 User Manual

HHI LOGOUT
HHI
#035
11/08/98 10:50
QUIT AND
 SWITCH OFF 
RESET HHI

With

it is possible to select:

SWITCH OFF
It will turn OFF the HHI.

RESET HHI
It will turn off the HHI and will reset the data. To use the HHI again it is necessary to
login again.

Hand Held Interrogator

75/137

INTEGRATED HAND HELD INTERROGATOR


This peculiar software configuration of the server encoder offers the same functions
as the external HHI, directly embedded in the encoder.
An encoder with integrated HHI cannot be connected to client or mirror devices but
only to special ports.
Only M180 encoder type allows this software configuration.

DC

AUX

SERIAL

Power Supply

PRINTER

NETWORK

 !  ')

ZOOM

W
A

CHECK
OUT

COPY

E
S

R
D

T
F

Y
G

U
H

ON
MENU

I
J

O
K

DEL

switch from ENCODE to HHI mode

P
L

ENTER

ESC
OFF

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CS9580 User Manual

ACCESS TO HHI MODE


To use the HHI the operator must have a card and a password.
Besides he must put the encoder in IDLE STATE.
WORLDWIDE DEMO

SERVER #000 H00

>> READ OPERATOR CARD >> 04/06/98 12:03

Pressing

you can switch to HHI mode:


WORLDWIDE DEMO

SERVER #000 H00

>> READ HHI OPER. CARD >> 04/06/98 12:03

NOTE
If you leave the encoder in HHI mode waiting for an operator card for more than one
minute it will automatically get back to the IDLE STATE of the ENCODE mode.
Sliding the operator card and typing the password you can access to the HHI
functions (depending on your hierarchic level):
---

LOGIN TO HHI MODE -- *****

ENTER PASSWORD

NOTE
If the encoder is connected to an ON-LINE SPECIAL PORT, before seeing the
integrated HHI menu you will receive the following warning:
*** WARNING ***

RISKY OPERATION!

ARE YOU SURE ?

NO

this message means that the encoder is going to be disconnected from the network.
HHI mode starts from this menu:
* HHI MENU * [S]ynchro [I]nfo [H]istory


DISPLAY DATA

Hand Held Interrogator

77/137

HOW TO CONNECT INTEGRATED HHI TO THE LOCK


The type of the cable used to connect integrated HHI to the lock depends on the
encoding system (magnetic or with chip card). In both cases tha cable has to be
connected to the Power Supply NETWORK connector.

!4  
  

DC

AUX

SERIAL

Power Supply

PRINTER

NETWORK

ZOOM

W
A

Z
DEL

CHECK
OUT

COPY

E
S

R
D

T
F

Y
G

U
H

ON
MENU

I
J

O
K

P
L

ENTER

ESC
OFF

78/137

CS9580 User Manual

SHORT CUT KEYS


Using integrated HHI functions to read informations or locks history and to
synchronize the locks you have to use the keys displayed on the LCD within square
brackets:

* HHI MENU * [S]ynchro [I]nfo [H]istory




DISPLAY DATA

LOCK SYNCHRONISATION
Will send to the lock:
THE REAL TIME
THE DAYLIGHT SAVING TIME TABLES
After synchronizing, lock gives 2 green lights.

INFORMATION

Will read the following information from the lock:


--

INFO

- 101

LOCK NAME
DATE

[DD/MM/YY]

TIME

[HH:MM]

WEEKDAY

11/08/98
11:08
VENERDI

DIFFERENCE

[MIN]

LOCKED

G1234

   
!"  !
$H     
  4  !"%

  "


! 

 4 !
!

--X--

    
. F4

DEVICE

LOCK #239

:9C2 F 


:9C2
$     
#,9%

Hand Held Interrogator

79/137

LOCK HISTORY READ OUT


Read the operation performed on a particular lock:
--

HISTORY

OPERATIONS

-ALL

10
25
50
100

After the read out data can be either printed on paper (after having properly
connected the printer to the encoder) or displayed on the HHI.
It is possible to read out operations stored in many locks and memorize them all on
the HHI untill the reaching of maximum memory capability (up to 1000 operations).

HHI DATA BUFFER PRINT OUT


Connect the integrated HHI to the printer and press
With this operation it is possible to print out the operations performed on the lock or
the lock black list (please see chapter PRINTING).

80/137

CS9580 User Manual

INTEGRATED HHI MENU


With

it is possible to use the menu functions:

* HHI MENU * [S]ynchro [I]nfo [H]istory




DISPLAY DATA


INIT LOCK

OPEN LOCK

CHANGE OPENING TIME


PROGRAM SPEC. LOCK

CONFIGURATION
DAYL. SAV. TIME

PROGRAM LOCK

CONF. AUTOPROGRAM

MEMO MESSG.
PROGRAM VER.

READ INFO HARDWARE

MONITORING

LOAD BLACK-LIST
DOWNLOAD LOCK PROG.

LOCK ASSISTANCE
CONN. TO SPEC. LOCK

RESET LOCK
CLEAR MOTOR ACT.

SYSTEM MENU

CHANGE REF. DATES

Hand Held Interrogator

81/137

DISPLAY DATA
Display different informations read out from the lock:
HISTORY of different locks
BLACK LIST of different locks
which are displayed on each readout:

   ! 

DATA TYPE

HISTORY

LOCK NAME

 101

DATE

[DD/MM/YY]

TIME

[HH:MM]

05/09/98
10:34

  
  

RECORD

16

DEVICE

LOCK #239

   
4
 !  ! 
   
  

ENTER

  :?:

ENTER

  :?9

ENTER

"

 :?9

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CS9580 User Manual

HISTORY DISPLAY DATA


It will display the operations performed on the lock starting from the last one:
DATE

[DD/MM/YY]

TIME

[HH:MM]

 11/08/98
12:00
  !

OPERATION

GUEST CARD

RESULT

SUCCESSFUL

 

 !  

CARD NUMBER

COPY NUMBER

 

To read through the different operations:


DATE

[DD/MM/YY]

TIME

[HH:MM]

 11/08/98
12:00

OPERATION

GUEST CARD

RESULT

SUCCESSFUL

CARD NUMBER

COPY NUMBER

  
 !
   ! 

 !    

   

  

Hand Held Interrogator

83/137

DISPLAY BLACK-LIST DATA


It will display the cancelled card on the lock:
 CARD EMERGEN.

CARD TYPE
CARD NUMBER
DATE

90
[DD/MM/YY]

05/09/98
  
"44

To read through the different cards:


 EMERG. CARD

CARD TYPE
CARD NUMBER
DATE

90
[DD/MM/YY]

05/09/98

  


    
 " 5

OPEN LOCK
It will open the lock.

PROGRAM LOCK
From this menu it is possible to access to the following functions: lock initialisation,
change opening time, program special lock and configure autoprograms.

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CS9580 User Manual

INITIALISE LOCK
Will send the initialisation data to the lock; for each lock on HHI you will see:

LOCK TYPE

NORMALE

LOCK NAME

 101

LOGICAL NUMBER

101

# 

NOTE

 "
 

)'*,/ 1#/#-  '**')

Search can be done by:


LOCK NAME
LOGICAL NUMBER
in order to positioning on the required lock.
To send initialisation to the lock press

ENTER

Initialisation with integrated HHI will send to the lock the following information:


NAME

available also with INIT Card

TIME

available also with INIT Card (not real time)

GROUPS

only by HHI

DAYLIGHT SAVING TIME

only by HHI

CHANGE OPENING TIME


It will change the opening time, normally set to 5 seconds; this function cannot be
used with special locks (to change special lock opening time see the program special
lock paragraph).

Hand Held Interrogator

85/137

PROGRAM SPECIAL LOCK


It allows you to modify the default values of the specific parameters for the special
locks.
--

4   

PRG.SPECLOCK

--

4 !

 
 !

! 
    

OP.TIME

[1/100S]

:A:??

50

 G?? 

   !

  4

VALUE TO SCALE

 

 
  

 5  


4 



  


    

REVERSE LEDS

NO

   
  ! 

OPEN IF OFF-LINE

YES

   "
 

HOST POLLING ?

YES

GATEWAY DEVICE

SERVER #000

      
#'-

   
 4 ! 


'//#') & 

#''//#')

"  

&'#''/ $ 5
    
D  1=&%

CONFIGURE AUTOPROGRAMS
It allows you to enable/disable guest and staff cards or to programme office function
(for special locks only) automatically in the specified days and hours.
    4!  

PROGRAMMA NUMBER

1
!3 :;  4!

  "A "

 AUTO-INACT. 

OPERATION
"44  

  4! 

   :; !


  
   "   5 

BEGIN

[HH:MM]

08:00

END

[HH:MM]

12:30

WEEK DAYS OF VALIDITY

  !   
G?  4!

   

-------

 

$.1# #,:
#,9 #,C 

LOCKOUT

-----

#,2%

You can define up to 15 autoprograms for each normal lock and up to 60


autoprograms for each special lock.
For special locks these are the possible operations:
 AUTO-OFFICE ON: the relay is always activated during the specified time shift;
 AUTO-LOCK OUT: it locks out the specified cards (guest, staff1, staff2, staff3,
staff4) for the specified time shift;
 AUTO-INACTIVE: no operation is done during this time shift.
For normal locks these are the possible operations:
 AUTO-LOCK OUT;
 AUTO-INACTIVE.

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CS9580 User Manual

READ INFO HARDWARE


It will display detailed lock information about:
--

INFO HW

--

 CONFIGURAT. 

SELECT OPTIONS

DAYL.SAV.T.
 
!  " 
 4  !" 4  


MEMO MESG.

 
!  " 



4    

PROGRAM VER.
 
!  " 


MONITORING




CONFIGURATION
--

INFO HW

- 10

LOGICAL NUMBER
LOCK TYPE

NORMAL

OFFICE

YES

TIDY UP

NO

  
!!!
   

HIERARCHY

  

RANGE BEGIN #
RANGE END

1 < UTILITY > 16

X---------------

< GROUPS > 15

-X--------------

16 < GROUPS > 31

----------------

32 < GROUPS > 47

----------------

48 < GROUPS > 63

----------------

OPENING TIME

[S]


 !  
 

  
    

STAFF REF. DATE

OPER. REF. DATE

   ! 
   

Hand Held Interrogator

87/137

DAYLIGHT SAVING TIME


There are 20 records from 0 to 19 to be selected in order to see the DST periods on
the lock, each one has the format:
--

INFO HW

RECORD DST

- 0

[#]

to display one of the records you have to type the proper number and then press
ENTER

:
--

INFO HW

--

DATE

[DD/MM/YY]  23/03/98

TIME

[HH:MM]

DELTA

[MM]

The record 0 is the next date change of the time.


MEMO MESSAGE
It reads out a memo message eventually stored on the lock.
PROGRAM VERSION
It reads out the program release on the lock.

02:00
60

88/137

CS9580 User Manual

MONITORING
--

INFO HW

MOTOR ACT. (BAT)

- 100

 $%

BATTERY LOW

NO

MOTOR COUPLED

NO

GUEST IN

NO

SINC.

[DD/MM/AA]


"
!   4

16/07/98


   

!     

'1)#


SINC.

[HH:MM]

12:22

  !

5   
5   !     

SWITCH ON COUNT
MOTOR ACT. COUNT

10031
2345

5 4  ! 

5  4
 
5  4   
 4    $C  %

EMER. KEY COUNT

5  4    


  $:  %

CARD READ. COUNT

150

CARD LOG.ERR.CNT.

CARD PH.ERR.CNT.

LOAD BLACK-LIST
It loads the cancelled cards list of the lock to display it or print it out.

LOCK ASSISTANCE
These functions are reserved for technical assistance.
DOWNLOAD LOCK PROGRAM
When you have to upgrade to a newer version the software inside the locks, or in
case of lock software loss, you have to download the program onto the locks.
Selecting this function brings you into another menu where you can select if only
download the program, or reset the lock, or reset and download.
RESET LOCK
It will reset the lock.
CLEAR MOTOR ACTIONS
After changing the batteries it is possible to reset the opening counter, which records
the number of openings of the lock, and so can approximatly estimate the battery
status.

Hand Held Interrogator

89/137

CHANGE REFERENCE DATES


It is possible to invalidate the Staff and operator cards starting from a specified date.
CONNECT TO SPECIAL LOCK
Allows you to perform HHI operations on a special lock that is working in network.
You must use this option before starting the HHI operations on the on-line special
lock: this makes for the on-line special lock the same function as connecting the HHI
cable for a normal lock. Every time you switch from ENCODE to HHI mode you have
to repeat this operation if you want to access to special port management functions.
If you want, for example, to read out a history, you have to go to SYSTEM MENU,
select CONNECTION WITH SPECLOCK, select the specified lock you want to
connect with, then you can read the history as normally as in a standard lock.

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INTEGRATED HHI LOGOUT


* HHI MENU *

[S]ynchro [I]nfo [H]istory


 SWITCH OFF 

QUIT AND

LOGOUT HHI
With

it is possible to select:

SWITCH OFF
It will turn OFF the HHI.

LOGOUT HHI
It will turn off the HHI and will reset the data. To use the HHI again it is necessary to
login again; before doing this operation you are warned as it follows:
-ARE YOU SURE ?

LOGOUT HHI

-

NO

YES
To use HHI mode again you must re-login repeating the steps described in the
chapter ACCESS TO HHI MODE.

The Data Report

91/137

THE DATA REPORT

HOTEL CONFIGURATION
It tells you how the hotel is configured:
1) defaults
2) hierarchy levels
3) locks
4) zones
The data report cant be obtained by the encoder, but only by CISA Technical
Assistance, so you have to keep your copy in a safe place.
Example:
CISA HOTEL CONFIGURATOR

1.05 - DATA REPORT: EXAMPLE

10-13-1995 - 10:25:39

________________________________________________________________________________

*************************** GENERAL PARAMETERS *********************************


________________________________________________________________________________

Staff validity (days):

30

Operator validity (days):

365

HHI Configuration:

WIRE

Encoder LOGIN level:

PMS Host protocol

Standard
- CARD ISSUING HIERARCHIC LEVELS -

For Guest:

For Staff:

For Emergency:

For Danger:

For Reversal Danger:

For Lockout:

For Reversal Lockout:

For One Shot:

For Init:

For CLC:

For Operator:

9
- ENCODER MENU FUNCTIONS HIER. LEVELS -

Select/Print Data:

Rooms Allocation:

Print Password file:

Display/Modify Passwords:

Cancel Badge Issue:

Set Date & Time:

92/137

CS9580 User Manual

Server/Mirror Management:

Enable/Disable Host Link:

10

Setup Menu:

Maintenance Menu:

10
- HHI MENU FUNCTIONS HIER. LEVELS -

Display Data:

Open Lock:

Program lock:

Read Hardware Info:

Load Black List:

Lock Assistance

10
- HHI SHORTCUT KEYS HIER. LEVELS -

Syncro Date & Time:

Print:

Read History:

Read Configuration Info:

********************************** LOCKS ***************************************


________________________________________________________________________________

NUMBER

NAME

SHARED

COMMON/UTILITY

SPECIAL

OFFICE

TIDY UP

H. LEVEL

________________________________________________________________________________

GARAGE

EDP

MAIN

OFF

10

YES

1 GUEST

NO

NO

NO

NO

NO

NO

NO

NO

NO

NO

NO

YES

NO

101

NO

NO

NO

NO

11

102

NO

NO

NO

NO

12

103

NO

NO

NO

NO

13

104

NO

NO

NO

NO

14

105

NO

NO

NO

NO

15

106

NO

NO

NO

NO

16

107

NO

NO

NO

NO

17

108

NO

NO

NO

NO

18

109

NO

NO

NO

NO

19

110

NO

NO

NO

NO

29

201

NO

NO

NO

NO

30

202

NO

NO

NO

NO

31

203

NO

NO

NO

NO

32

204

NO

NO

NO

NO

33

205

NO

NO

NO

NO

34

206

NO

NO

NO

NO

35

207

NO

NO

NO

NO

36

208

NO

NO

NO

NO

NO
YES

101-208

The Data Report

93/137

********************************** ZONES ***************************************


________________________________________________________________________________

NUMBER

NAME

LOCKS RANGE

GROUP

GUEST STAFF

LLOCK LRLOCK

CLC

H. LEVEL

________________________________________________________________________________

1 HOTEL

NO

YES

YES

YES

2 FLOOR1

101-110

NO

NO

NO

NO

3 FLOOR2

201-208

NO

NO

NO

NO

4 SUITEA

YES

NO

NO

NO

5 SUITEB

YES

NO

NO

NO

6 GM

NO

NO

NO

NO

**************************** TOPOLOGIC GROUPS **********************************


LEGENDA:
X = GUEST

O = OTHER

________________________________________________________________________________

1
NUMBER

NAME

123456789012345678901234567890123456789012345678901234567890123

________________________________________________________________________________

GARAGE

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

EDP

OO:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

MAIN

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

OFF

OO:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

10

101

O:X::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

11

102

O:XX:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

12

103

O::X:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

13

104

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

14

105

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

15

106

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

16

107

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

17

108

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

18

109

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

19

110

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

29

201

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

30

202

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

31

203

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

32

204

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

33

205

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

34

206

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

35

207

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

36

208

O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

94/137

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INTENTIONALLY LEFT BLANK

LASCIATA INTENZIONALMENTE VUOTA

Printing

95/137

PRINTING

PRINT DISPLAY
All the information of the display can be printed out by
27/06/98

:
CARD DATA

CARD TYPE

GUEST

NAME

POPEYE
 101

FOR (1)
AND FOR (2)
AND FOR (3)
AND FOR (4)
DAYS

VALID FROM DATE [DD/MM/YY]


VALID FROM TIME

27/06/98

[HH:MM]

10:00

EXPIRING DATE

[DD/MM/YY]

28/06/98

EXPIRING TIME

[HH:MM]

14:00

UTILITY DOORS
CANCELLATION

XXX--X---------NO

CURRENT COPY NUMBER

TOTAL NUMBER OF COPIES

OVERRIDE PRIVACY
OFFICE FUNCTION

YES
NO

ACCOUNT NUMBER
CARD SERIAL NUMBER
OPERATOR CARD NUMBER
OPERATOR TYPE

26
1
ENCODER

96/137

CS9580 User Manual

CARD PRINT OUT


Print out example:
  

<    !

  
  I

    
!
 

 
  

-----------------------------------------------------------------------------WEEKDAYS:
CARD TYPE NAME

FOR 1

(TY) (HC) NUMB. (O)(P)(N) COPY FOR 2


ACCOUNT CODE

FOR 3

BLOCK:

FROM DATE/TIME [SMTWTFS] [01234]

OPERAT.

TO DATE/TIME UTILITY:

(H)

2.FROM TIME [1234567890123456]

FOR 4

2.TO TIME


  

 

  

 ! &*





-----------------------------------------------------------------------------OPERATOR

MARIO ROSSI

(04) ( 9) 1427

HOTEL

(X)(-)(-)

01/01/88 00:00 [XXXXXXX]

31/12/99 23:45 [----------------]

(-)

00:00
00:00

STAFF
(

DAVIDE VERDI

1438

FLOOR1 01/01/94 15:00 [XXXXXXX]

(-)(X)(-)

1427

01/02/94 17:00 [X------XX----XX-]

(-)

00:00
00:00

PRINT OUT A SEARCH FOR CARDS


From

ON
MENU

SELECT/PRINT DATA MENU:


OUTPUT DEVICE
DATA BASE

ENTER

CARDS

to ACCEPT

24/07/98 14:20
CARD TYPE:

PRINTER

* * * * * * PRINT ISSUED CARDS * * * * * *


NAME:

OR:

CARD CODE:

SERVER #000

OPERATOR CARD CODE: OPERATOR TYPE

ALL
----------------------------------------------------------------------------- 
   

Printing

97/137

24/07/98 14:20
CARD TYPE:

* * * * * * PRINT ISSUED CARDS * * * * * *


NAME:

OR:

GUEST

CARD CODE:

SERVER #000

OPERATOR CARD CODE: OPERATOR TYPE

101

----------------------------------------------------------------------------- 
  .1#  
 :?:

24/07/98 14:20

* * * * * * PRINT ISSUED CARDS * * * * * *

CARD TYPE:

NAME:

OR:

CARD CODE:

SERVER #000

OPERATOR CARD CODE: OPERATOR TYPE

ALL

258

----------------------------------------------------------------------------- 
    
 !      !" 9;>

PRINT OUT A SEARCH FOR HISTORY


ON
MENU

From

SELECT/PRINT DATA MENU:


OUTPUT DEVICE

PRINTER

DATA BASE

HISTORY

to ACCEPT

ENTER

04/10/98 14:20
DATE

OPERATION

* * * * * * PRINT HISTORY DATA * * * * * *


OPERATOR

CARD NUMB.

OPERATOR TYPE

DEVICE

SERVER #000
NUMBER

ALL
----------------------------------------------------------------------------- 
   

04/10/98 14:20
DATE
30/09/98

OPERATION

* * * * * * PRINT HISTORY DATA * * * * * *


OPERATOR

CARD NUMB.

OPERATOR TYPE

DEVICE

SERVER #000
NUMBER

ALL

----------------------------------------------------------------------------- 
   
C?A?EAE>

04/10/98 14:20
DATE
30/09/98

OPERATION

* * * * * * PRINT HISTORY DATA * * * * * *


OPERATOR

CARD NUMB.

OPERATOR TYPE

DEVICE

SERVER #000
NUMBER

GUEST ISSUE

----------------------------------------------------------------------------- 
 4 4  

98/137

CS9580 User Manual

PRINT OUT ROOM STATUS


05/10/98 19:20

* * * * * * PRINT ROOM STATUS * * * * * *

ROOM

CARD NUMBER

NAME

101

78

BURT SIMPSON

102

390

PETER KINS

391

JHON LEE

SERVER #000

 ! :?::?9 :?;       
 ! :?C 


103
105
.....

PRINT OUT THE PASSWORD FILE


  

<    !

  
  I

    
!
 

 
  

-----------------------------------------------------------------------------WEEKDAYS:
CARD TYPE NAME

FOR 1

FROM DATE/TIME [SMTWTFS] [01234]

(TY) (HC) NUMB. (O)(P)(N) COPY FOR 2


PASSWORD

ACCOUNT CODE

BLOCK:
OPERAT.

TO DATE/TIME UTILITY:

FOR 3

(H)

2.FROM TIME [1234567890123456]

FOR 4

2.TO TIME

 

-----------------------------------------------------------------------------OPERATOR

MARIO ROSSI

( 9) 1427

HOTEL

(X)(-)(-)

01/01/88 00:00 [XXXXXXX]

31/12/99 23:45 [----------------]

(-)

INTER

PRINT OUT FROM HHI


If you are on a data field it will print the single data field, otherwise the full buffer will
be printed out.

HISTORY
13/09/98 14:20

* * * * * * PRINT DATA * * * * * * * * * *

HHI

DATE

LOCK NUMBER

DEVICE

TIME

DATA TYPE

RECORDS

HISTORY

10

13/09/98 14:20

101

DATE

0PERATION

RESULT

NUME/SURNAME

13/09/98 10:00

GUEST CARD

SUCCESSFUL

PIPPO

13

13/09/98 09:58

MAID

CARD

SUCCESSFUL

PIPPO4

11

13/09/98 09:56

EMER. CARD

SUCCESSFUL

PIPPOPIU

15

13/09/98 09:53

GUEST CARD

SUCCESSFUL

PIPPO 45

10

TIME

LOCK

#035

#239

CARD NUMB. COPY


1

.............................................................................

Printing

99/137

BLACK LIST
13/10/98 14:20

* * * * * * PRINT DATA * * * * * * * * * *

HHI

DATE

LOCK NUMBER

DEVICE

TIME

DATA TYPE
BLACK LIST

RECORDS
2

13/09/98 14:20

101

CARD TYPE

NAME/SURNAME

GUEST CARD

MAY DAY

13

13/10/98

EMERGENCY CARD

XTIA

11

13/10/98

CARD NUMB.

LOCK

#035

#239

VALID FROM DATE

.............................................................................

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INTENTIONALLY LEFT BLANK

LASCIATA INTENZIONALMENTE VUOTA

The Security

101/137

THE SECURITY

WHO HAS ENTERED AND WHEN


History read out and printing:
DATE

TIME

13/09/98 10:00

0PERATION

RESULT

NUME/SURNAME

GUEST CARD

SUCCESSFUL

PIPPO

CARD NUMB. COPY


13

WHY THE ACCESS WAS DENIED


History read out and printing:
DATE

TIME

13/09/98 10:00

0PERATION

RESULT

NUME/SURNAME

GUEST CARD

NOT YET VALID

PLUTO

CARD NUMB. COPY


14

WHO HAS ISSUED THE CARD


Search for the card in SELECT/PRINT DATA MENU database CARDS by name &
card number:
GUEST
(

PLUTO
14

101

1427

01/02/97 17:00 [X------XX----XX-]

(-)

(-)(X)(-)

01/01/97 15:00

WHEN AND WHERE THE CARD WAS ISSUED


Search in SELECT/PRINT DATA MENU
number & guest card number:
DATE

TIME

13/09/98 10:00

0PERATION

OPER.

(H)

GUEST ISSUE

1427

database HISTORY by operator card


NUME/SURNAME CARD NUMB. DEVICE
PLUTO

14

SERVER #000

HOW LONG A CARD REMAINS IN THE SERVER DATABASE


The cards database has a capacity that depends on the memory size of the Server
(Mirror) encoder. You can check this information on the Encoder Menu System
information option.
However it is guaranteed that until a card is valid, it remains in the database and its
record is locked (it means that can not be overwritten). One day after the card
expires the record is unlocked but it is not overwritten until there is not any other free
space on the database. We can say that all the cards are fully auditable at least one
day after their expiration and probably more (depending on how many cards you
issue). Statistically we have evaluated that until all the operations in the lock are
kept, all the cards remain in the Server.

102/137

CS9580 User Manual

WHAT HAPPENS IF I PRINT AN AUDIT TRAIL WITH A CARD THAT


HAS BEEN OVERWRITTEN IN THE SERVER DATABASE
Instead of the name of the card owner you will just see UNKNOWN but you will still
see the card serial number (note that a number is the only information you get in
some other locking system even if the card is in the database).

HOW CAN I RETRIEVE THE NAME CONNECTED TO THAT CARD,


AND WHO WHERE AND WHEN THE CARD HAS BEEN ISSUED
You can enable in the Server Menu, inside configuration options, the AUTOPRINTOUT HISTORY which will print automatically to a printer in the security office
all the operations performed over the encoding system. The printout can be used at
anytime to retrieve all the relevant information concerning one particular card (see
printing chapter).

Interface with P.M.S.

103/137

INTERFACE WITH P.M.S.

WHY TO INTERFACE WITH PMS?


The interface is able to connect the encoder with the Hotel Management System
Computer allowing the issuing of guest cards or duplicates of issued guest cards.
The advantage of an interface system is to avoid double check-in data input, in order
to achieve great efficiency in operations and giving no risk of data incongruency
between the two systems.

HOW TO INTERFACE WITH PMS


The connection between the interface and the PMS is standard:

Serial RS232
PMS computer

PMS terminal

PMS terminal

RS232

Z OO M

C OP Y

W
A

S
X

U PD AT E

E
D
C

T
F

C HE CK OUT

S EA RCH

Y
G

U
H

J
M

DEL

ON
MENU

P RINT

O
K

P
L

E NT ER

E SC
OFF

C HOIC E

Z OO M

DEL

C OP Y

W
A

S
X

U PD AT E

E
D
C

T
F

C HE CK OUT

S EA RCH

Y
G

U
H

P RINT

I
J

K
:

ON
MENU

P
L

E NT ER

E SC
OFF

C HOIC E

PMS is directly connected to the server encoder by a serial cable without any
interface controller, and the link is enabled selecting the ENABLE PMS-HOST LINK
from the main menu on the encoder.

THE COMMUNICATION PROTOCOL


The standard CISA protocol describes the messages that the Hotel management
system computer should send for making a card and the answers that Cisa sends.
The basic data sent by PMS are:
- room number
- guest name
- date and time for the check-in
- date and time for the check-out
- number of copies to issue.

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INTENTIONALLY LEFT BLANK

LASCIATA INTENZIONALMENTE VUOTA

Networking

105/137

NETWORKING
A network is a group of encoders connected to each other in order to have several
independent issuing points.
All the encoders share the database of the SERVER but the user interface and
functioning of each one remains the same.
The HHI is connected in network when it is connected to the encoding system.

ENCODERS ADD ON
CLIENTS ADD ON
Standard network consists of one SERVER and one or more CLIENTs.

MIRROR OPTION
MIRROR works like a client but has the same memory of the SERVER, with the
capability of duplicate the SERVER database. All the operations performed on the
network are recorded on the SERVER and copied on the MIRROR. In case of
SERVER breakdown the MIRROR resumes the operations and becomes the
SERVER.

RS 232

P.M.S.

RX TX
ZOOM

Z
ZOO M

CHECK
OUT

COPY

ON
MENU

CH ECK
OU T

COPY

W
A

E
S

R
D

T
F

Y
G

U
H

ON
MENU

I
J

O
K

P
L

ESC
OFF

ZOOM

CH ECK
OU T

COPY

W
A

E
S

R
D

T
F

Y
G

U
H

ON
MENU

I
J

O
K

P
L

ESC
OFF

7
4
1
DEL

ESC
OFF

DEL

ENTER

DEL

ENTER

ESC
Q

W
A

E
S

R
D

T
F

Y
G

U
H

I
J

DEL

O
K

P
L

ENT ER

8
5
2
0

9
6
3
ENT ER

ON


CLIENT

CLIENT

(or MIRROR)
SERVER

NOTE
The SERVER is drawn bigger in order to indicate that contains more memory than a
CLIENT.

CLIENT/MIRROR USER INTERFACE


The user interface looks exactly the same to the SERVER, and also the login
procedure to a CLIENT or a MIRROR is the same to the SERVER:

ENTER

HHI

106/137

CS9580 User Manual

WORLDWIDE DEMO 1.05

MIRROR #001 H01

>> READ OPERATOR CARD >> 16/05/96 15:00


After the login you will see:
GUEST FOR
>>> READ CARD

>>>> 16/05/96 15:09

A creation of any card can be done in any encoder and always in the same way
described before in this manual.
During login or after the writing of a card you will see over the CLIENT or the
MIRROR:

*** COMMUNICATING *** PLEASE WAIT...


which indicates that the encoder is working on the SERVER database and the
communication is done throught the network.
ON
MENU

MIRROR MENU

A special MENU allows several functions to be performed depending on the operator


hierarchy; this menu is similar to the SERVER menu with the exception that the line
inside the brackets are not active:
*** MAIN MENU ***


SELECT/PRINT DATA MENU

(print room status)


(print password file)
DISPLAY/MODIFY PASSWORDS
SWITCH TO SERVER
MODE
(enable mirroring)

CANCELLATION CARD ISSUE


(set date & time)
SERVER/MIRROR MANAGEMENT
(enable pms-host link)

(daylight saving time)

SYSTEM MENU

(configuration options)

NOTE

SYSTEM INFORMATION

MIRROR can not have the printer connected.

SERVER / MIRROR MANAGEMENT


This menu is very important in an eventual BREAKDOWN SCENARIO:

Networking

107/137

SERVER BREAKDOWN
1) SER VER B REA K DO W N
M irro r take s o ver to resum e the o p e ratio n

BREAKDOW N
Z OO M

C OPY

W
A

S
X

R
D

C HE CK OUT

U PD A T E S EA R C H

T
F

Y
G

U
H

P RINT

I
J

ON
M ENU

O
K

DEL

P
L

E NTE R

SERVER

E SC
O FF

C H O IC E

Z OO M

DEL

C OPY

W
A

S
X

R
D

C HE CK OUT

U PD A T E S EA R C H

T
F

Y
G

U
H

P RINT

I
J

ON
M ENU

O
K

P
L

E NTE R

E SC
O FF

C H O IC E

M IR R O R

In this case you will see the following events over all the devices in order to indicate
that the SERVER is out of order:
(1) name of the device in the idle state blinking:
WORLDWIDE DEMO 1.05

MIRROR #001 H01

>> READ OPERATOR CARD >> 16/05/96 15:00


(2) no blink of the two red lights under the device but only one fixed red light.
(3) if the encoder is not in idle state when performing an operation you will see:

** COMMUNICATION ERROR *** PRESS ANY KEY


and after pressing a key the device will go to idle state like in (1).

THE MIRROR RESUMES OPERATIONS


If the SERVER is out of order, the MIRROR is able to become a SERVER, when an
adeguate hierarchy level operator forces the MIRROR to become the SERVER:
WORLDWIDE DEMO 1.05

MIRROR #001 H01

>> READ OPERATOR CARD >> 16/05/96 15:00


After sliding the operator card and typing the password you will be prompted by the
following message:
* SERVER/MIRROR MANAGEMENT *
SWITCH TO SERVER MODE

Pressing ENTER the MIRROR will become a SERVER and you will see:

*** REBUILDING FILES *** PLEASE WAIT

108/137

CS9580 User Manual

After that CLIENTS will be able again to continue to work; in the network now the
MIRROR is missing, so you have to call the CISA technical assistance in order to
restore the MIRROR on the network.

MIRROR BREAKDOWN
2 ) M IR R O R B R E A K D O W N
S e rve r ta ke s o v e r to re s u m e th e o p e ra tio n
BREAKDOW N
ZO O M

C OP Y

W
A

U P D AT E S E A R C H

E
S

R
D

C HE CK OU T

T
F

Y
G

U
H

P R IN T

I
J

ON
MEN U

O
K

DEL

P
L

EN TER

SERVER

ESC
OF F

C H O IC E

ZO O M

DEL

C OP Y

W
A

S
X

C HE CK OU T

U P D AT E S E A R C H

R
D

T
F

Y
G

U
H

P R IN T

I
J

ON
MEN U

O
K

P
L

EN TER

ESC
OF F

C H O IC E

M IR R O R

In this case the MIRROR is out of order and can not copy the SERVER memory for
each issued card. In fact, when you issue a card on a device, after the verify you will
get the message:
GUEST FOR

101

DAYS 1

-001

*** MIRRORING ERROR *** PRESS ANY KEY


which indicates that the mirror is not recording the operation.
In this case the MIRROR is not in the network and you have to call the CISA
technical assistance in order to restore the situation.
In the mean time it is possible to disable the MIRRORING ERROR message each
time you create a card by entering the SERVER menu:
* SERVER/MIRROR MANAGEMENT *
DISABLE MIRRORING
Pressing ENTER the warning message will be disabled.

Networking
ON
MENU

109/137

CLIENT MENU

A special MENU allows several functions to be performed depending on the operator


hierarchy:
*** MAIN MENU ***


SELECT/PRINT DATA MENU

PRINT ROOM STATUS


PRINT PASSWORD FILE
DISPLAY/MODIFY PASSWORDS
CANCELLATION CARD ISSUE
SYSTEM MENU

CONFIGURATION OPTIONS
SYSTEM INFORMATION

CONFIGURATION OPTIONS
It is possible to configure which printer is used by the client:

PRINT STANDARD DEVICE

SERVER #000

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INTENTIONALLY LEFT BLANK

LASCIATA INTENZIONALMENTE VUOTA

Lock hardware

111/137

CONNECTION POSSIBILITIES

EXAMPLE OF SYSTEM ARCHITECTURE


P.M.S.

EXTERNAL DOORS

PARKING

ELEVATORS

RS 232

VERIFIER

RX T X
ZOOM

Z
Z OOM

CHE CK
OUT

COPY

ON
MENU

C HECK
OUT

C OPY

W
A

E
S

R
D

T
F

Y
G

U
H

ON
MEN U

I
J

O
K

ESC
OFF

ZOOM

ENTER

DEL

C HECK
OUT

C OPY

W
A

E
S

R
D

T
F

Y
G

U
H

ON
MEN U

I
J

O
K

ESC
OFF

ENTER

L
/

7
4
1
DEL

ESC
OF F

DEL

ESC
Q

W
A

E
S

R
D

T
F

Y
G

U
H

I
J

DEL

O
K

P
L

ENTER

8
5
2
0

9
6
3
ENTER

ON


CLIENT

CLIENT

(or MIRROR)
SERVER

HHI

SPECIAL LOCKS
The special access control, called also special lock, allows, coupled with a card
reader, to control one access point by using a standard actuation device (electric
strike, electric or motorised lock, etc...). Different access like electrical strike doors,
elevators, car parks, etc. can be controlled on line with the encoder, allowing
access only to the active cards.
Special locks can be initialised as standard CS9560 or CS9580 locks, so as
standard, commonor utility doors.
Due to the different application and to the different hardware used, in the special lock
some parameters has been increased:
 black list dimension with 80 positions
 history of the last 800 operations on the door
If the special lock is connected on-line, this added features are available:
 each time the card is swiped, more than the standard checks (temporal,
geographic, cancellation etc...) are performed, but a real time check on the
encoding system is performed, and the opening is allowed only if the card is still
active in the database (not cancelled and the relevant check-out not performed)

ENTER

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 all the operations of the HHI (history read-out, synchronization, etc...) are
performed with the HHI directly connected to the encoding system network,
without moving to the special access control.
The special lock is composed by one Control unit, that can be stand-alone or online depending on the software configuration, and up to 2 card readers, that can be
Standard duty (for internal or protected external use) or Heavy duty (for real external
use). The control unit has RELAY contacts for the output, and the possibility to
connect a back-up external battery, that can provide power to the control unit and the
actuation device (if electrically compatible) in case of main power supply loss.

SOFTWARE FEATURES
The special lock can work:
 STAND-ALONE: the special lock will work in the same way of a standard CISA
lock (normal, utility, common) with the exception it will activate a relay. You can
initialise the lock with the HHI as you do for a normal CISA CS9500 lock (a special
cable for communication between HHI and the special lock is necessary).
 ON-LINE: the special lock will work on the same network line of the encoders. All
the HHI operations are performed via network from the HHI connected to the
encoding system, selecting on the HHI menu the special lock you want to connect
to instead to move to the lock itself.

HOW TO CONNECT THE HHI TO A SPECIAL LOCK


STAND ALONE SPECIAL LOCK
The HHI must be connected directly to the control unit using a special cable.
   

RELAY

GUEST IN

NETWORK

LBUS

EMERGENCY

BADGE

BATTERY



RX TX

DEL

ENTER

ESC

ON


i

ENTER

Lock hardware

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ON LINE SPECIAL LOCK


The HHI can be connected to an on-line special lock using the network adapter:
NOTE
Before doing any operation with the HHI on a special lock make sure you have
activated the connection by entering the HHI "system menu" and selecting
"connection to special lock".

USING THE READER CONNECTED TO THE SPECIAL PORT

1. Stripe the card as shown in the


picture;

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Lock hardware

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LOCK HARDWARE

MAINTENANCE
BATTERY STATUS
Checked with STAFF card:
3 reds & 3 green before opening = BATTERY LOW

*4  

HOW TO CHANGE BATTERIES


1. REMOVE KNOB (LEVER HANDLE)

1) UNSCREW
2) PULL THE KNOB (OR LEVER HANDLE)

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2. REMOVE THE RING

1) INSERT THE TWO PINS OF THE MULTIPURPOSE TOOL INTO


THE CORRESPECTIVE HOLES OF THE RING
2) UNSCREW

Lock hardware

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3. REMOVE THE COVER

1) PUSH UP THE COVER


2) PULL FROM THE BOTTOM

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4. PARTS IDENTIFICATION

Batteries

Mechanical emergency

BATTERIES:
4 AA LR6 ALKALINE BATTERIES
MECHANICAL CYLINDER:
3 TIMES RECODABLE WITH OVERRIDE KEY

Lock hardware

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THE OVERRIDE MECHANICAL KEY


Locks are supplied with a varying coding emergency mechanical cylinder which uses
three different keys (each is numbered from 1 to 3). Key number 1 is to be used
first. Should the key number 1 be lost or no longer considered safe, the key number
2 may be used, thus disabling the operation of the key number 1; similarly the use of
the key number 3 disables the key number 2.

1) INSERT THE KEY AND TURN COMPLETELY (360) TO THE RIGHT


2) ROTATE THE KNOB (OR LEVER HANDLE)

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INSTALLATION

19

18

17

16
7

15

14

13

12

11

10

Emergency Management

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EMERGENCY MANAGEMENT

ALLEN KEY
To unscrew the knob/lever handle in order to access the
batteries or the mechanical cylinder.

MULTIPURPOSE TOOL
To unscrew the ring in order to access the batteries or the
mechanical cylinder.

EMERGENCY/FAIL SAFE CARDS


E 101
Y
Y

Should be used in case of encoding system breakdown and


returned by the guests after check-out.
Its recommended to keep one card for each room
(minimum).

MECHANICAL KEYS
For opening the door in case of electronic failure.

MASTER CARD
It is a staff card for all the rooms with override privacy function active.

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OPERATOR CARDS
At least 3 operator cards with hierarchy level 9 should be kept in the hotel safe, in
order to access the system in case of operators overwrite their own card.

CLC CARD
Has to be used in case of emergency cards are lost: any coded card (including guest
credit cards) can be memorized on the lock for use as a guest card.

BREAKDOWN SCENARIOS
1) SERVER BREAKDOWN
Mirror takes over to resume the operation

BREAKDOWN
ZOOM

COPY

W
A

CHECK- PRINT
OU T

UPD ATE SEAR CH

E
S

D
C

F
V

G
B

H
N

ON
MENU

J
:

ESC
OFF

L
/

DEL

ENTER

CHOIC E

ZOOM

DEL

COPY

W
A
X

CHECK- PRINT
OU T

UPD ATE SEAR CH

D
C

H
N

ON
MENU

J
M

ESC
OFF

ENTER

SERVER

CHOIC E

MIRROR

2) MIRROR BREAKDOWN
Server takes over to resume the operation
BREAKDOWN
ZOO M

C OPY

W
A

E
S

C HECK- PRINT
OUT

U PD ATE SEAR CH

D
C

F
V

G
B

U
H

J
M

ON
MEN U

ESC
OFF

DEL

ENTER

C HO ICE

ZOO M

DEL

C HECK- PRINT
OUT

C OPY U PD ATE SEAR CH

W
A

E
S

D
C

F
V

G
B

U
H

I
J

ON
MEN U

O
K

ESC
OFF

P
L

ENTER

SERVER

C HO ICE

MIRROR

BREAKDOWN

3) SERVER & MIRROR BREAKDOWN


Emergency cards can be used

ZO OM

COPY

W
A

E
S

R
D

CHE CK- PRINT


OUT

UPDAT E SEARCH

T
F

Y
G

U
H

I
J

ON
MENU

O
K

P
L

DEL

ENTER

ESC
OF F

CHO ICE

ZO OM

DEL

COPY

W
A

SERVER

E
S

R
D

CHE CKOUT

UPDAT E SEARCH

T
F

Y
G

U
H

PRINT

I
J

ON
MENU

O
K

P
L

ENTER

ESC
OF F

CHO ICE

MIRROR

4) EMERGENCY CARDS ARE LOST

E 101
Y
Y

Guests credit cards can be used to open the doors by


memorization with CLC

Trouble Shooting

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TROUBLE SHOOTING

LOCK
1) WHICH CARD YOU ARE USING? WHICH LED BLINKS? HOW MANY TIMES?
 1 RED = reading error
Slide the card with different speed; Display the card on the encoder to see the
encoding; Clean the reading head.
 3 RED = card not valid
Display the card on the encoder; Guest card invalidated from a new one because
copy has been made not with COPY command; Make a history read out to find out
the reason.
 3 RED + 1 GREEN = card temporairly not valid
with Staff card: guest in privacy, card out of the working hours, blocked card; with
guest card: blocked card.
 3 RED & 3 GREEN = battery low (with Staff card only)
replace the battery.
 1 YELLOW = lock program lost
call CISA assistance or replace with a new lock.
2) OPENING ALWAYS ALLOWED
Without passing the card: lock in office function or in danger status.
Passing any card: lock is not initialised.

ENCODER
1) WHICH MESSAGE APPEAR ON THE DISPLAY?
a) READ OPERATOR CARD or PASSWORD
It is necessary to swipe an operator card. Where are they kept? Safe, Reception,
Director, ...
Only with an operator card you can log on to encoder.
b) OTHER MESSAGE
Press ESC several time to log out and start from LOGIN.
c) NO MESSAGES
c1) Are the 3 LED on in the encoder bottom lighted? Yes, it is in software setup,
disconnect the plug, plug in again. If there is still a problem: system needs to be
initialised again: call technical assistance.
c2) Power supply problem.

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HHI
1) WHICH MESSAGE APPEAR ON THE DISPLAY?
a) CONNECT TO ENCODER PRESS ANY KEY
Press any key and slide an operator card on the selected encoder. Where are they
kept? Safe, Reception, Director, ...
Only with an operator card you can log on to encoder and enable use of HHI.
b) COMMUNICATION ERROR
Verify the connection with the encoder or the lock.
If you are using the HHI with a magnetic ALL-WEATHER (external) LOCK before
doing any operation you have to switch on the lock following these steps:
1. connect the HHI cable to the lock;
2. slide a card into the reading guide of the lock keeping the magnetic band all
external so that the lock will switch on without reading card data;
3. quickly start the desired operation (initialisation, synchronisation, etc).
c) OTHER MESSAGE
Press ESC several time to log out and start from LOGIN.
d) NO MESSAGES
Power supply or batteries problem.

Appendix A

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APPENDIX A

ENCODING SYSTEM INTEGRATED WITH POINT OF SALES


The ENCODER will have to be downloaded with the software CS1Invvv which gives
the following features:

INTEGRATION WITH POINT OF SALE


In this case the CISA software (CS1Invvv) will encode the ISO2 track of the card in a
special format:

CISA binary encryption

14 character in ISO2 standard format


(plus SS,ES,LRC)
In this case:
 a standard ISO2 reader will be able to extract from the card the 14 ISO2
characters.
 the CISA lock will be able to extract the encrypted part.
The 14 ISO2 characters are sent by the PMS in the folio number (account number)
field.

ACCESS ON PAYMENT
Some special locks hardwired and on line with the encoder might give access to
service on payment (example a sauna, a garage, ...). In this case a credit can be
given to the card at issuing time (see CREDIT). Every time the card is used on a
payment access its credit is decremented by the quantity configured on the door.
The access is denied when there is no more credit for the card. Credits can be read
from the PMS by sending the read command.

LIMITATIONS
With this software version you will have the following limitation for the guest card:
access to only one room, checkout time at full hour (example 12.00 or 13.00 etc.), 8
utility, 8 copies maximum for each guest card.

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APPENDIX B

ENCODING SYSTEM COMPATIBLE WITH FIRST GENERATION


LOCKS
The ENCODER will have to be downloaded with the software CS14nvvv which
makes it compatible with the first generation locks (level 40) keeping the same user
interface of the second generation encoders.
We suggest to read the CS9580 standard user manual having in mind the following
differences:
 Issuing of guest cards: it is possible to have a range of rooms to be opened by a
card: FROM ROOM ... TO ROOM... with a maximum of 10 rooms.
 Office function, override privacy and tidy up functions do not exist, as well as CLC
card.
 The encoder displays the correct time changing from winter to summer time but
the locks work always in winter time (solar time), so the cards have always the
winter time encoded. The winter time will be printed in all printings (example audit
trail) and display of cards (>>READ CARD >>>).
 The STAFF cards have only one working shift.
 Due to the winter to summer time changes, in order to keep the same time shift
when passing from winter to summer and viceversa, the beginning of the working
shift is always decreased by 1 hour, while the ending remains the same. For the
same reason, the begin of validity of the GUEST card in summer time is
decreased by 1 hour, without changing the end (in this case the card will expire 1
hour later: if you do not wish this, just decrease by 1 hour the default checkout
time during summer time).
 Utilities are 8 and start from logical number 2040 as Utility 1.
 Emergency cards set: all cards must have the same begin of validity in order to
have the general emergency card; when creating the emergency set you will be
asked to create a new one.
 HHI will be connected to the lock by infrared communication link, while there is no
differences in connecting to encoder.

Appendix B

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Appendix C

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APPENDIX C

BEDS FUNCTION
This is a special configuration that allows issuing up to 7 guest cards for the same
room with different time validities.
Every new guest card for a bed invalidates the previous one for the same bed; every
new guest card for the whole room invalidates all the guest cards for the single beds.
Every card issued for a single bed has its own account number.

EXAMPLE

" ,

" @

" 

 ! :?:

MONDAY
Here it is what the receptionist has to do to use the beds function:
1. John checks in on Monday till Tuesday (at 12:00):
J     " ,
   ! :?:

GUEST FOR

101A

DAYS 1

NAME JOHN

2. Michael checks in on Monday till Wednesday:


*     "
@    ! :?:

GUEST FOR

101B

DAYS 2

NAME MICHAEL

Both John and Michael can access simultaneously the room 101 during their card
time validity without invalidating their own cards each other.

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TUESDAY
3. Paula wants to check in for 3 days in the room 101 but she would like to have the
whole room for herself:
&     
 ! :?:

GUEST FOR

101

DAYS 3

NAME PAULA

When Paula uses her card in the lock 101 she invalidates John's card and Michael's
card;
NOTE:
It is very important to understand the difference between the copies of a card and the
cards associated to the beds of a room:


CARD COPIES: have always the same time validity (when one of them opens
then all the other will open too) and refer to the same account number;

CARDS ASSOCIATED TO BEDS: can have different time validity, can be


checked out or cancelled separetely and refer to different account numbers.

Appendix D

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APPENDIX D

COMPLETE LIGHT SIGNALS


LIGHTS

MEANING

1 red

reading error

2 red

white list full

3 red

card not valid (expired, invalidated by a new one, ...)

1 green

door already in office or in danger status

2 green

function executed successfully


(block, synchronisation, office on, ...)

5 green

opening enabled

12 green (hi)

lock not initialised

3 red + 1 green

card temporarily not valid


(blocked, guest in privacy, out of the working hours)

3 green + 1red

initialisation OK

3 red & 3 green

staff card: battery low

4 red & 4 green (hi)

function of card in sequence executed successfully

12 red & 12 green (hi)

test hardware card: guest in privacy

1 yellow

lock software lost

Legenda:
+ means FOLLOWED BY
& means TOGHETER
(hi) means HIGH FREQUENCY

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SUMMARY OF THE ENCODER KEYS


to move the input field downward
to move the input field upward
to confirm all the input fields

ENTER

to quit the input

ESC
OFF

enhances the display information (or returns to normal from enhanced)

ZOOM

to print the information


to search for a room or a name or move downward in a list
to move upward in a list
to make selection or scroll
ON
MENU

to go to the menu

OUT

to check-out a card

COPY

to make a copy
not used

SUMMARY OF THE HHI KEYS


to get information from the lock

to print data

to read out the history from the lock

to synchronise

ESC

to quit the operation


power on

ON

to scroll to a different choice


to search or to move downward between records
to move upward between records
to move upward inside the single record
0

to insert numbers
to move downward inside the single record

Appendix D

133/137

EMERGENCY KIT CHECK-LIST




ALLEN KEY

MULTIPURPOSE TOOL

MECHANICHAL KEY

EMERGENCY CARDS

MASTER CARD

CLC CARD

OPERATOR CARDS

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Topic Index

135

TOPIC INDEX

A
ACCOUNT NUMBER; 32
ALL WEATHER LOCK; 57; 124
AUTOPROGRAMS; 69; 85

B
BASIC INPUT FIELD; 22
BASIC TYPE OF CARDS; 15
BATTERY STATUS; 115
BEDS FUNCTION; 129
BLACK LIST; 65; 67; 81; 99

C
CANCELLING CARD; 52
CARD INFORMATIONS; 30
CARDS BEFORE CHECK-IN; 26
CARDS FROM PROPRETY MANAGEMENT
SYSTEM; 27
CHANGE BATTERIES; 115
CHECK-OUT; 53
CHILD CHECK-IN; 28
CLC CARD; 40; 122
CLEAR MOTOR ACTIONS; 73
CLIENT & MIRROR; 105
COMMON LOCK; 41
CONFIGURATION; 71; 86
CONFIGURATION OPTIONS; 48
CONNECT HHI WITH THE LOCK; 61
CONNECTING HHI TO THE ENCODER; 59
CONNECTING INTEGRATED HHI TO THE
LOCK; 77
CONNECTING THE HHI TO A SPECIAL
LOCK; 112

EXTERNAL HAND HELD INTERROGATOR;


58

G
GENERAL MASTER CARD; 35
GROUPS CHECK- IN; 27
GUEST CARD; 31
GUEST CARD COPY; 25
GUEST CARD LOSS; 25
GUEST CARD VALIDITY; 32

H
HAND HELD INTERROGATOR; 57
HHI (HAND HELD INTERROGATOR); 19
HHI LOGOUT; 74
HHI MENU; 64
HHI MODE; 76
HIERARCHY; 29
HISTORY; 65; 66; 79; 81; 98
HISTORY OF OPERATIONS; 54

I
IDLE STATE; 60
INFO HARDWARE; 86
INFORMATION; 62; 78
INITIALISATION CARD; 38
INITIALISE LOCK; 68; 84
INPUT WITH CARDS; 24
INSTALLATION; 120
INTEGRATED HAND HELD
INTERROGATOR; 75
INTEGRATED HHI LOGOUT; 90
INTEGRATED HHI MENU; 80
ISSUE A GUEST CARD; 17

DANGER / REVERSAL DANGER CARD; 40


DATE & TIME; 47
DAYLIGHT SAVING TIME; 49; 71; 87
DISPLAY CARDS; 24
DISPLAY DATA; 65
DISPLAY DURING OPERATION; 22
DISPLAY IN IDLE STATE; 21
DOORS & ZONES; 41
DOWNLOADING LOCK PROGRAM; 73; 88
DYNAMIC ZONES; 45

LEVEL 40; 127


LIGHT SIGNALS; 15; 131
LIVELLO 60; 11
LIVELLO 80; 11
LOAD BLACK-LIST; 72
LOAD INITIALISATION DATA; 67
LOCK ASSISTANCE; 72
LOCK HISTORY READ OUT; 62
LOCK INFO HARDWARE; 70
LOCK SYNCHRONISATION; 62; 78
LOCK TYPE; 41
LOCKOUT / REVERSAL LOCKOUT CARD; 39
LOGGING ON TO EXTERNAL HHI; 60
LOGGING ON TO THE ENCODER; 16

E
EMERGENCY CARD; 37
ENCODER MENU; 47
ENCODER USER INTERFACE; 21
ENHANCED DISPLAY; 23

M
M102; 59

136/137
M180; 59; 75
MAGNETIC LOCK; 15
MAID CARD; 33
MAID CARD VALIDITY; 34
MAINTENANCE; 115
MAKE SELECTION; 30
MECHANICAL KEY; 119
MEMO MESSAGE; 72; 87
MEMORIZE A CARD; 40
MIRROR; 105
MIRROR MENU; 106
MONITORING; 72; 88

N
NETWORK; 59; 103; 105
NORMAL LOCK; 41

CS9580 User Manual


REFERENCE DATES; 73
RESET LOCK; 73

S
SEARCH CRITERIA; 50
SEARCH FOR CARDS; 50
SECURITY; 101
SHORT CUT KEYS; 62; 78
SPECIAL GROUPS; 40
SPECIAL LOCK; 69; 73; 85; 89; 111
STAND-ALONE SPECIAL LOCK; 112
STATIC ZONES; 43
SYSTEM MENU; 48
SYSTEM INFORMATION; 50
SYSTEM SETTINGS; 47

T
O
OFFICE FUNCTION; 42
ONE SHOT CARD; 40
ON-LINE SPECIAL LOCK; 112
OPEN LOCK; 67; 83
OPENING TIME; 68; 84
OPERATOR CARD; 36

TIDY UP FUNCTION; 42; 53


TYPE OF MAIDS; 35
TYPICAL RECEPTION SITUATION; 25

U
USE OF THE KEYBOARD; 22
UTILITY LOCK; 42

P
PASSWORDS; 52
PMS; 103
POS; 32; 125
PRINT; 63; 79; 95
PRINTCARD; 96
PRINTDISPLAY; 95
PRIVACY; 28; 42
PROGRAM LOCK; 67; 83
PROGRAM SPECIAL LOCK; 69; 85
PROGRAM VERSION; 72; 87

V
VERIFY A CARD; 18

W
WEEK DAYS OF VALIDITY; 33
WORKING HOURS OVER MIDNIGHT; 35
WRITING A CARD; 18

Z
R
READER CONNECTED TO THE SPECIAL
PORT; 113

ZONES; 43

137/137

FOR FURTHER INFORMATION PLEASE CONTACT:


PER ULTERIORI INFORMAZIONI CONTATTARE:
PARA MAYOR INFORMACION CONTACTAR A:

Architectural Hardware Division

Via Oberdan, 42
48018 Faenza (RA) Italy
Tel.: ++39-0546-677111
Fax: ++39-0546-677577
E-mail: ahd@cisa.it

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