Cemetery Services

Business Plan 2012-2014

ImmortalFlame
MountainViewCemetery
FieldofHonourMonument
MountainViewCemetery
CemeteryAdministrationOffice
MountainViewCemetery

BUSINESS UNIT NAME

Business Plan 2012-2014
Cemeteries
Business Plan 2012-2014
TableofContents
1.0 EXECUTIVESUMMARY.....................................................................................................................1
2.0 ACKNOWLEDGEMENTS....................................................................................................................2
3.0 BUSINESSUNITOVERVIEW..............................................................................................................3
3.1 Mission\Vision\Values.....................................................................................................................3
3.2 OrganizationChart...........................................................................................................................4
3.3 History..............................................................................................................................................5
3.4 Accomplishments.............................................................................................................................6
3.5 InitiativesandMajorCapitalProjectsinProgress...........................................................................8
4.0 ANALYSIS..........................................................................................................................................9
4.1 FinancialSummary...........................................................................................................................9
4.2 CoreBusinessandServiceLevels...................................................................................................10
4.3 PerformanceMeasures..................................................................................................................11
4.4 KeyCustomersandStakeholders..................................................................................................12
4.5 CurrentContext.............................................................................................................................12
4.6 SPOTAnalysis.................................................................................................................................14
5.0 STRATEGICINITIATIVES&OPPORTUNITIES...................................................................................16

APPENDIXA
Fees&Charges2011

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1.0 EXECUTIVESUMMARY
The City of Lethbridge Cemetery Services maintains and operates three cemeteries in the
municipality,withafourthtobeopenedin2012.Burialandmemorialservicesareavailableto
allLethbridgeandsurroundingresidents.

Cemetery Services will continue to provide a place for memorialization, customer care and
essentialservicestothosewhohaveexperiencedaloss.Wewillcontinuetoenhanceourlevels
of customer service by responding to community cultures and values for interment space and
service options. In addition, we maintain a vital connection to the death care industry that
servesourcommunity.

CemeteryServiceshasidentifiedsixstrategicinitiativesorboldstepsforthenextthreetofive
yearswhichwewillfocuson.Theyare:

Plananddevelopanewcemetery
Plan and redevelop/realign existing sites (Mountain View, Archmount & St. Patricks
Cemeteries)
Developastaffingplan/strategy
Develop&implementanewBusinessModelfortheCemeterySystem
OperateanewcemeteryintheCemeterySystem
CemeteryRecordsSoftwareScoping

Two main themes seem to jump out in the bold steps. The first theme is offering our
community options for their interment needs and the second, having trained, knowledgeable
stafftoprovideforthoseneeds.

The business plan offers ambitious but achievable goals and strategies to ensure continued
successandthelongtermviabilityofcemeteryservicestotheCityofLethbridge.

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2.0 ACKNOWLEDGEMENTS
ThefollowingindividualsparticipatedinthepreparationoftheBusinessPlan:

DarinBourassa MaintenanceForeman,CemeteryServices
KarenCollin Financial&AdministrationManager,CommunityServices
RichardHildebrand Facilitator,CityManagersOffice
TrudyNelson Administration,CemeteryServices
HiroshiOkubo Manager,CemeteryServices
DarceeRichardson OfficeAdministrator,CemeteryServices
KelliTuttle FinanceTechnician,CommunityServices
GraemeWoods Facilitator,CityManagersOffice

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3.0 BUSINESSUNITOVERVIEW
The City of Lethbridge Cemetery Services maintains and operates three cemeteries within the
municipality.Thethreecemeteriesare:

ArchmountCemetery
MountainViewCemetery
St.PatricksCemetery

Withinthenextfewyears,thecitysfourthcemetery,tobelocatedat531013StreetNorth,
willbedevelopedtoprovidecontinuedcemeteryservicestothecommunity.

Cemetery Services is customer focused and provides an essential service to those who have
experiencedaloss.Weprovideasanctuaryforthefinalrestingplaceoflovedones,wherelives
arecommemorated,deathsarerecordedandfamiliesarereunited.
3.1 Mission\Vision\Values
Mission:

To provide an atmosphere for interment services and commemoration and to preserve the
recordsofthoseinterredinourCommunity.

Vision/Values:

Ensuringhighlevelsofcarebyprovidingexceptionalcustomerservice
Offeringburialoptionsthatreflecttheculturaldiversityofourcommunity
Providingstandardsofpracticethatsupportcorporatevalues
Fosteringproductiverelationships

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3.2 OrganizationChart
CemeteryServicesOrganizationalChart

CemeteryServicesManager
HiroshiOkubo
CemeteryServicesOfficeAdministrator
DarceeRichardson
TrudyNelson(term2011)
CemeteryServicesOperationsForeman
DarinBourassa
LeadHand
SteveTakacs
MachineOperatorIII
TimLaing
Nonpermanentcasuals

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3.3 History
Four Cemetery sites originally served the area that now lies within the Citys municipal
boundaries: St. Patricks Cemetery, Mountain View Cemetery, Archmount Cemetery and the
RiverBottomCemetery.Therewereothersmallcemeteriesoutsidetheboundariessuchasthe
Smallpox Epidemic Burial Site (burials occurred due to smallpox epidemics of 1837 and 1869)
nearthejunctionoftheOldmanRiverandtheSt.MarysRiversouthwestofLethbridge.

St.PatricksCemetery
St. Patricks Cemetery is located on top of the river valley escarpment at 6
th
Avenue North.
Originally owned by a local coal mining company, it was surveyed in 1886 for Catholic and
Protestant burials. Eventually three different communities (Catholic, Protestant and Chinese)
utilized the site and maintenance of the grounds was done largely by the families of those
buried there. The Town of Lethbridge took responsibility for the Protestant Cemetery on April
20,1899.TheCatholicCemeterywastransferredtotheCityofLethbridgeonJune1,1953.

MountainViewCemetery
Mountain View Cemetery is located at 1210 Scenic Drive South. Development started in 1901
with St. Augustines Cemetery, the Hebrew Cemetery in 1909 and eventually the Lethbridge
PublicCemetery.TheCityofLethbridgetookoverSt.Augustinessometimebetween1927and
1929.OnJanuary22,1946,theofficialnamebecameMountainViewCemetery.

ArchmountCemetery
ArchmountCemeteryislocatedontheWestsideofLethbridgeonWestsideDrive.Itisunique
in that it was established as a private venture in the 1950s. The City of Lethbridge officially
tookovertheoperationsonFebruary2,1982.

In all cases, the City of Lethbridge was charged with taking on the ownership of each
cemeterytypically after already having taken on its maintenance. The new cemetery will be
thefirstcemeterydesigned,operatedandownedbytheCityofLethbridge.

RiverBottomCemetery
LethbridgesfirstformalcemeterywasestablishedbytheRomanCatholicmissionin1883and
is now part of Indian Battle Park. This cemetery closed after the establishment of St. Patricks
Cemetery.

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3.4 Accomplishments
1. The first goal accomplished in the past 3 years was to continue to enhance customer
service by providing interment options, location options for interments and to provide
servicestomeetourcommunityneeds.

We have opened new areas in Mountain View Cemetery to further offer to our
communitynewlocationoptionsandcremationintermentoptions.Anexampleofthis
is the installation of a 72 niche columbarium unit in Block 29 (an older cremation
intermentareastartedintheearly1990s)withthepossibilityofadding2moreunits
inthenearfuture.
We have successfully implemented office and maintenance staff succession planning
tomeetcustomerneeds.
We have upgraded and have added a truckster to our equipment inventory to
enhanceourgroundsmaintenancethroughouttheyear.

2. Thesecondgoalaccomplishedwastoenhanceandexpandtechnologies.

Through the assistance of our Corporate IT Department, we accomplished GIS

mapping of our cemeteries which will allow us to use technology to offer better
mapping of our existing cemeteries and offer better customer service when trying to
locate interment sites. We will continue to evolve this into our websiteforenhanced
customerservice.
WiththeassistanceofParksDepartmentandIT,thetreesanddonationsinventoryof
thecemeterieswasidentifiedandmapped.
We have partnered with the Genealogy Society to remap and further identify grave
locationsatSt.PatricksCemetery.

3. Thethirdgoalaccomplishedwastoidentifyanewcemeterysite.

We have identified and purchased a new site based on our required criteria for a
cemetery. Funding has been secured to develop the first phase of the new site. We
have developed a Master Plan for the Cemetery System and are going forward with
thelegislativeapprovalprocesstoapprovethesiteforacemetery.Detaildesignofthe
first phase and the development of the site will commence in 2011. Possible first
intermentinlate2012.

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4. Another goal accomplished was to improve the financial sustainability of the cemetery
operations.

One of the goals of our Master plan was to develop a long term financial plan and
determine ways to become more self sufficient and require less tax support. Options
havebeenidentifiedandcouldbediscussedthroughthebudgetingprocess.

5. Anothergoalaccomplishedwastopromotethecemeteryasacommunityspace.

We have implementeda treereplacement program where we have started replacing

trees that have reached the end of their life span to keep the seamless, aesthetically
pleasing landscape that our community has become accustomed to. The program is
ongoingatallthreecemeteries.
With the development of a new cemetery, the City will be adding to its open space
inventory. We are proposing the use of the new cemetery as more of a community
space,ratherthanatraditionalcemetery.Wewillseekdifferentprogramsappropriate
for the atmosphere of a cemetery. We propose to optimize environmental, social,
economicandaestheticbenefitsofthenewsite.
We continue to work in cooperation with the Galt Museum. The museum provides
educational tours of Mountain View Cemetery to schools as well as providing
historicalcemeterytoursofSt.PatricksCemetery.Wealsosharehistoricalrecordsof
thosethatareinterredinourcemeteries.
ForRemembranceDay,thelocalRoyalCanadianLegionandstudentsfromFleetwood
Bawden Elementary School meet at Mountain View Cemetery and place Canadian
FlagsonallVeteransgravesintheFieldofHonours.
AllSaintParishcelebratedanoutdoorMassinMountainViewCemeteryonAugust24,
2010withBishopFrederickHenry,RomanCatholicDiocesepresiding.

6. Our final accomplishment is a compilation of those from previous business plans which
hasshapedandwillcontinuetoshapeourBusinessUnit.Theyhaveaddedtoorimproved
servicestoourcustomersandcommunity.

WehavedevelopedthenewpositionofCemeteryServicesmanager.
Wehavedevelopedandimplementedsuccessionplanning.
Wehaveupgradedandreplacedequipment.

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WehaveopenedanewcemeteryofficebuildinginMountainViewCemeterytoserve
ourcommunity.
WehaveleveledandrestoredmanygravesinMountainViewCemeteryandcontinue
toprovideongoinggroundscare.
We continue to work with Parks Operations to maintain tree & shrubs in the
cemeteries.

Althoughwehavelistedthegoalsasaccomplished,itismoreaccuratelyreflectedthattheyare
stillaworkinprogressandthatCemeteryServicescontinuestostrivetoimproveandtomeet
ourcommunitysneeds.
3.5 InitiativesandMajorCapitalProjectsinProgress
CemeteryServicesCurrent&PlannedCapitalProjects
Name
Capital
Improvement
Identifier PurposeofProject
CemeteryServicesMaster
PlanandNewCemeterySite
20102020D11 Thereare2majorcomponentstothisproject.The
firstcomponentisamasterplanwith3key
outcomes:
1) Developmentofabusinessmodel
2) Analysisofthespatialrequirementsandthe
intermentneedsofthecommunity
3) Asitespecificcomprehensivereportand
conceptualmapsshowingcurrentandproposed
landuseofexistingandtheproposednew
cemeterysitebasedontheaboveanalysis.This
willalsoincludeacapitalanalysisforthe
developmentoftheproposedsiteforinterment
asearlyaslate2012.
Thesecondcomponentconsistsofthedetailed
designandthedevelopmentofthefirstphaseofthe
newcemetery.Thefirstphasewillprovideinterment
needsofthecommunityforthenext20years.

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4.0 ANALYSIS
4.1 FinancialSummary

2007 2008 2009 2011 2008-2011

Actual Budget Budget Budget Change
2,774 0 2,500 2,500 2,500
482,878 460,200 562,000 662,000 201,800
485,652 460,200 564,500 664,500 204,300
211,354 1,500 0 0 (1,500)
0 4,600 0 0 (4,600)
4,377 4,000 4,000 4,000 0
140,122 124,200 231,200 131,200 7,000
195,874 142,400 199,700 213,200 70,800
22,347 22,900 20,400 20,400 (2,500)
7,151 3,000 9,000 9,200 6,200
(281,303) 0 (100,000) 0 0
39,077 49,800 1,400 1,400 (48,400)
427,351 438,300 536,310 583,165 144,864
766,350 790,700 902,010 962,565 171,864
280,698 330,500 337,510 298,065 (32,436)
Communi ty Servi ces
Cemeteries
Budget Summary
2010
Budget
Revenues
Other Revenues 2,500
Sales of Goods & Services 612,000
614,500
Expenses
Asset Purchases 0
Debt Payments 0
Financial Charges 4,000
General Services 131,200
Interdepartmental Transfers 205,500
Materials & Supplies 20,400
Other Personnel 9,100
Reserve Transfers 0
Utilities 1,400
Wages & Benefits 559,221
930,821
Total Cemeteries 316,321

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4.2 CoreBusinessandServiceLevels
CemeteryServicesCoreBusiness&ServiceLevels
CoreServicesSales
DescriptionofService: ServiceLevels:
Toproviderightstointerment
andmemorializationspace
Toprovideinformationtothecustomersothattheyareableto
choosetheappropriatespaceoptionsfortheirneeds.
CoreServicesIntermentServices
DescriptionofService: ServiceLevel:
Toprovideessentialinterment
servicesincludingcoordinationof
servicesandopeningandclosing
forinterment
Toofferintermentservicesatthetimeofneedasstatedinthe
CemeteryBylaw.IntermentservicewillbeprovidedinMountain
View,St.Patricksandthenewcemeteryin8businesshoursandat
ArchmountCemeteryin16hours.
CoreServicesRecords
DescriptionofService ServiceLevel
Tocollect,store,maintainand
shareinformation
TorecordallinformationasrequiredbytheCemeteryAct,
RegulationsandBylaw.
CoreServicesGroundsMaintenance
DescriptionofService: ServiceLevel:
Toprovidelandscapeand
amenitiesmaintenanceinan
appropriatemanner
TomeetorexceedminimummaintenancestandardsofParks.To
meetindustrystandardsandtousebestpracticesforappropriate
cemeteryaesthetics.

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4.3 PerformanceMeasures
PLOTSALES
CasketPlots
Cremation
Plots/Niches TotalPlotsSold

Mountain
View Archmount St.Patricks MountainView
2007 138 18 1 68 225
2008 244 18 3* 76 335
2009 156 3 2 74 235
2010 215 16 0 92 323
Note*negativeduetoreturnofunusedplots.

INTERMENTS
Casket Ashes
Scatter
Garden
Total
Interments Disinterments
2007 234 220 14 468 3
2008 249 198 15 462 3
2009 230 213 23 466 1
2010 254 226 27 507 0

INTERMENTSERVICESTANDARDS
MountainViewCemetery provideintermentservicein8businesshours
St.PatricksCemetery provideintermentservicein8businesshours
ArchmountCemetery provideintermentservicein16businesshours
NewCemetery provideintermentservicein8businesshours
Closingofintermentsaftergravesideserviceiscompleted.

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4.4 KeyCustomersandStakeholders
CemeteryServicesKeyCustomers/Stakeholders
KeyCustomers/Stakeholders SummaryofPerceivedNeedsorExpectations
Atneedfamily Customercare,compassion,listening,educating,
providinginformation,intermentspaceoptions,
intermentservices,specialrequests,atmosphere
FuneralHomes Customercare,intermentspace,interment
services,specialrequests,providehealthyandsafe
workenvironment,communication
MonumentCompanies Customercare,information,regulations,
inspections,providinghealthyandsafework
environment,communication
PreNeedCustomers Customercare,listening,educating,providing
information,intermentspaceoptions,atmosphere
Visitors Customercare,listening,educating,providing
information,servicerequests,atmosphere
OtherCityDepartments Information,goodworkingrelationships,
communication

4.5 CurrentContext

TRENDS:
Increaseinintermentoptions(cremation,greenburial,maximizinguse/life
ofplots)
FamilyReunification(rare,butmorequestionsarebeingasked),becoming
easierwithcremation
Increaseingenealogyrequests
Time&resourcesdevotedtomakingsureregulationsareadheredto
Runningoutofburialspace,solocationoptionsfortraditionalburialsare
becominglimited

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POLITICALFACTORS:
ShorttermplanningVSlongtermplanning
MustfollowCemeteryActandRegulations
CemeteryBylaw
ECONOMICCLIMATE:
Notincompetitionwithprivatesector
Generallynotaffectedbyeconomictrends,butfamiliesarechoosingmore
affordableoptions
NoticingthatObituariesarestatingNofuneralbyrequestofdeceased
orServiceatalaterdate
CUSTOMERNEEDS:
Provideessentialcustomerservicetothecommunityanddeathcare
industry
Offerintermentoptions
Accuratepreservationofhistoryandrecords
Growwithnewtechnology
Becaring,respectable,trustworthyandaccountable
UNCERTAINTIES:
PerpetualCarereserve/funddevelopment
PandemicorDisaster(spikeindemand)
CouleeslumpingatMountainViewCemetery
Willnewcemeterybeasuccess

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4.6 SPOTAnalysis

OTHERFACTORS:
(Technology,
Facilities,etc.)
Reviewofrecordsmanagement,softwareandprocesses
GISmapping
Recordsaccessedonwebsite
Website
STRENGTHS:
Goodcommunityreputation
Dedicated&knowledgeablestaff
Customertrust
Cemeterygroundsmorelikeaparksetting
Goodworkingrelationshipwithinternaldepartmentsandexternal
stakeholders
PROBLEMS:
ArchmountCemeteryisnotapreferredlocation
IsolatedfromCityhallsometimesnotconsideredapriority
NewstaffBUHistoryknowledgeislost
Somerecordsfromthepastunreliable
Externalstakeholdershavehighstaffturnover

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OPPORTUNITIES:
UtilizenewCitywebsite
Successionplanning,developstaffbackupplan/strategy
DevelopnewBusinessModel
ArchmountCemeteryRenewal
Installnewsignage
UsenewGPScoordinatestoupdateaccuracyofSt.PatricksCemetery
intermentlocations
UpdateCemeteryBylaw
THREATS:
Changesinburialtrendsmayreducerevenue
Mayrunoutofburialplots,beforenewcemeteryisready
Maynotgettimelyapprovalsfornewsite
Losinglongtimestafftoretirement,lossofknowledge

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5.0 STRATEGICINITIATIVES&OPPORTUNITIES
CemeteryServices5BoldSteps
BoldStep Primary/SecondaryObjectives
1. PlananddevelopaNew
Cemetery
Twopathstofollowconcurrently:

1) CemeteryApprovalProcess
HistoricalResourcesApproval
AlbertaHealthServicesRecommendation
Planning/rezoning
AlbertaGovernmentprovisionalapproval
Waitingperiodnotexceeding1year
Finalcertificateofapproval

2) CemeteryDevelopmentProcessforPhase1
RFPDetailDesign&Projectmanagement
AwardingofcontractforDetailDesign
DetailDesign
DevelopmentPermit
TenderforConstructionafterAlbertaGovernmentapproval
Awardcontractforconstruction
Construct
Firstintermentlate2012orearly2013
2. Planandredevelop
ExistingSites
Willrenewandextendthelifeofexistingcemeteries
Captureinventoryandcreatesomeadditionalcapacityespeciallyfor
thosewhowanttobeinterredinthesamecemeterywiththeirfamily
possibleupgradesandadditionsofspecialfeatures
offermoreintermentoptions
respectandhonourthoseinterredandtheirfamiliesbyproviding
appropriatesetting/atmospherethatthecommunityhascometo
expect
3. Developstaffing
plan/strategy
Offercontinuousandconsistentcustomerservicetothecommunity.
CemeteryServicesoperatesthecemeteryofficeandgroundsmaintenance
withminimalstaff.Wehavebeenfortunatethattherehasbeenasuccession
planandresourcestodevelopnewstafftoreplacethosethathaveretiredor
willberetiring.
Thenextstepistocrosstrainourgroundsmaintenancestafforotherstaffin
thecorporationtoprovideofficerelieforbackup.Thenatureoftheoffice
positionisthatthereisalotofknowledgerequiredandtoretainthat
knowledge,crosstrainedstaffshouldworkinthecemeteryofficeatleastonce
aweektoretainandtobeabletoassistourcustomers.

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CemeteryServices5BoldSteps
BoldStep Primary/SecondaryObjectives
4. Develop&implementa
newBusinessModel
Identifybusinessmodelstoprovideoptionsgoingforward.
Identifyopportunitiesforrevenuegenerationtobecomemoresustainable.
Offeringmorechoicesforintermentoptions.
5. OperateaNew
Cemetery
Incorporatethenewcemeteryintoourcemeterysystem.
Operatingthenewcemeterywillbeachallengewith4possiblecemeterysites
atanygiventime.Eachcemeterymayhavemultipleintermentsatthesame
time.
Provideseamlessornovisibledisruptionofservicestoourcustomeror
community.Initially,therecouldbeasteeplearningcurve.
6. CemeteryRecords
SoftwareScoping
CemeteryServicesisrequiredbytheAlbertaCemeteryActtomaintainrecords
ofthosewhohavepurchasedorreturnedintermentspaceandthosewhohave
beeninterredordisinterredaswellasplotlocationsinourcemeteries.
Thepurposeorgoalsofthisscopingprojectisto:
compilecemeterysoftwareneeds;
determinehowwellthecurrentsoftwaremeetsthoseneeds;
developalistofsoftwareavailableinthemarketthatmeetscurrentand
futureneeds;
initiateprocessandprovideinformationtomakearecommendationto
upgradecurrentsoftware,
undergosystemconversion,or
remainwithstatusquo.

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APPENDIXA
FEES&CHARGES2011

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FEES&CHARGES2011
CITYOFLETHBRIDGECEMETERYFEES&CHARGES
AsperScheduleEinCemeteryBylaw5354,5004
EffectiveJanuary1,2011toDecember31,2011(GSTwillbeaddedattimeofsale)
BURIALRIGHTS
PLOTS:
Singledepthplotwithoutcontinuousfoundation $1,300.00
Singledepthplotwithcontinuousfoundation $1,470.00
Doubledepthplotwithoutcontinuousfoundation $1,600.00
Doubledepthplotwithcontinuousfoundation $1,770.00
Singlecremationplot $740.00
Doublecremationplot $1,000.00
Childplot(6Years&UnderinBabyland) $400.00
FieldofHonorVeterans
SingleDepthCasket $500.00
DoubleDepthCasket $625.00
CremationPlot $325.00
COLUMBARIUMNICHES:
UnitsC1&C2(10x10x10)includesoneopening $1,720.00
UnitsC3&C4(12x12x15)
3UpperLevels $2,720.00
1LowerLevel $2,175.00
UnitsC5&C6(12x12x18) $2,720.00
UnitC7(12x12x12) $1,720.00
UnitC8(12x12x16)UpperFourLevels $2,720.00
UnitC8(12x12x16)LowerTwoLevels $2,175.00
UnitC8(12x12x12)UpperFourLevels $2,175.00
UnitC8(12x12x12)LowerTwoLevels $1,720.00
Ossuary NoCharge
MONUMENTPERMITFEE(GSTexempt)isrequiredtobepaidatthetime
ofsaleofallburialrightstointermentspaceandforMemorializationon
Cityownedmonuments $50.00

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INTERMENTFEES
INTERMENTSERVICESperInterment(includespermanentrecord):
6footdepth $750.00
9footdepth $965.00
ChildPlotinBabyland $350.00
InGroundCremation $350.00
Niche1stService(C3,C4,C5,C6,C7&C8) $110.00
SubsequentService(C1C8) $130.00
MultipleServicesametime/samelocation/eachcremains $80.00
Ossuary/PerCremains $80.00
ScatterGardenPleasecoordinatetimewithCemeteryRecordsOffice NoCharge
Greens&LoweringDeviceAdultCasketIntermentsOnly $110.00
PermanentOuterLiner/Vault/BoxStorage/Handling/Installation
Concrete $330.00
Fibreglass $200.00
OTHERFEES
Exchange/TransferofRightstoIntermentSpace $105.00
MemorializationSpace(2x10oncityownedmonument) $190.00
LateFuneralleavinggraveside3:30p.m.orlater/perhourcharge(one
hourminimum) $250.00
Sunday/HolidaySurchargeforreligiousorpublichealthreasonsonly
CasketInterment $800.00
CremationInterment $400.00
HebrewCemeteryPerpetualCareeachinterment $700.00
FlowerVases(includesGST) $6.25
CremationUrnVaults $250.00
DISINTERMENTFEES
ADULT
6footdepthwithpermanentouterbox $1,330.00
6footdepthwithoutpermanentouterbox $2,660.00
9footdepthwithpermanentouterbox $1,800.00
9footdepthwithoutpermanentouterbox $3,600.00
Cremainswithpermanentouterbox $800.00
Cremainswithoutpermanentouterbox $930.00
Niche $260.00
CHILD
Babyland $700.00
6footdepthwithpermanentouterbox $1,200.00
6footdepthwithoutpermanentouterbox $2,400.00
Cremationwithpermanentouterbox $700.00
Cremationwithoutpermanentouterbox $800.00