SECTION 1 : PERSONAL PARTICULAR EMPLOYEE PARTICULARS EMPLOYEE NAME MOHD ZIAD BIN MOHD NAZRI POSITION JUNIOR EXECUTIVE GRADE UE1 COMPANY OPUS GROUP BERHAD DIVISION OIM DEPARTMENT IPOH PADANG BESAR (IPB) PROJECT - BM UNIT C LOCATION SITE PERFORMANCE PERIOD PERFORMANCE PLANNING DATE 2011-03-01 PERFORMANCE PERIOD - START DATE 2011-01-01 PERFORMANCE PERIOD - END DATE 2011-12-31 REVIEW DISCUSS DATE - MID YEAR 2011-06-30 REVIEW DISCUSS DATE - END YEAR 2011-12-31 PERFORMANCE STANDARD 80% - 100% - Consistently Exceeds Expectation (PLATINUM) 65% - 79% - Exceeds Expectation (GOLD) 50% - 64% - Meets Expectation (SILVER) 30% - 49% - Below Expectation Below 30% - Significantly Below Expectation OVERALL PERFORMANCE SCORE WEIGHTAGE INITIAL RATING SCORE OVERALL RATING MODERATE SCORE KEY PERFORMANCE INDICATORS 60.00 76.80 46.08 75.28 0.00 BEHAVIOURAL COMPETENCIES 40.00 73.00 29.20 REVIEWER APPRAISER APPRAISEE SIGNATURE NAME NOR RIZAN MOHD AKHIR CHUA TONG LIM MOHD ZIAD BIN MOHD NAZRI POSITION SENIOR GENERAL MANAGER DEPUTY GENERAL MANAGER JUNIOR EXECUTIVE SECTION 2 : KEY PERFORMANCE INDICATORS (KPI) AREA OF FOCUS (BALANCE SCORECARD) (FIN) Financial (OLG) Organisational Learning & Growth (IBP) Internal Business Process (CUS) Customer (CHR) Corporate HQ Rating NOTE : Guideline for the KPI section 1. Fill up A, B, C, D, E, D, F, G and H only. D also indicates the maximum Actual Score (column J) for each KPI. Submission of KPI Planning: fill up column A-G only. 2. No. of KPIs should be within 5-8. However, Top Management can be stretched to 10 KPIs whilst Junior Management need to observe a minimum of 4 KPIs. 3. KPI must be sorted by Area of Focus, followed by weightage. 4. KPI score is calculated based on Actual Achievement (H). Below Base Target (Column F), KPI scoring would be 0% (see column I). Meet Base Target = 50%. 5. Should your KPI is being measured by DATE, key in the date as mm/dd/yyyy format (change the cell format from Number to Date). Otherwise maintain cell format Number. 6. Base/Stretched/Actual Achievement: For those columns, key in VALUES only (eg, if it is 80% just type in 80). Page 1 UEM GROUP OF COMPANIES PERFORMANCE APPRAISAL FORM A B C D E F G K H I J No Area KPI Objectives Weightage Measurement Base - Stretched Mid Review Achievement KPI Score Actual Score 1 FIN PAYROLL UTILIZATION (SELF) 10.00 PERCENTAGE (%) 77 85 37.00 81.00 69.00 6.90 2 FIN NET. SVR. & SYS. UPTIME 20.00 PERCENTAGE (%) 95 100 95.00 97.00 64.00 12.80 3 FIN NET. SECURITY & VIRUS PREVENTION 20.00 PERCENTAGE (%) 95 100 95.00 99.00 86.00 17.20 4 FIN COMPLETION OF SERVICE REQUEST 20.00 PERCENTAGE (%) 75 85 75.00 85.00 100.00 20.00 5 OLG KNOWLEDGE SHARING / PRESENTATION 10.00 QUANTITY 1 3 0.00 2.00 69.00 6.90 6 IBP SYS. RESEARCH & DEVELOPMENT 15.00 PERCENTAGE (%) 65 85 50.00 70.00 58.00 8.70 7 CUS CUSTOMER SATISFACTION SURVEY 5.00 PERCENTAGE (%) 75 85 0.00 83.00 86.00 4.30 8 0.00 0.00 0.00 0.00 0.00 9 0.00 0.00 0.00 0.00 0.00 10 0.00 0.00 0.00 0.00 0.00 Total Weightage : 100 Total Weight Score : 76.80 Brief explanation of the agreed KPIs and it's progress No Area KPI Objectives Brief explanation o KPI Scope, Base and Stretched Target as well as Actual Achievement as at Mid/End year 1 FIN PAYROLL UTILIZATION (SELF) SELF PAYROLL UTILIZATION. 2 FIN NET. SVR. & SYS. UPTIME MAINTAINING NETWORK, SERVER, EMAIL AND SYSTEM UPTIME FOR KTMB2T DOMAIN. 3 FIN NET. SECURITY & VIRUS PREVENTION 98% OBSERVATION OF CUSTOMER COMPLAINTS. 4 FIN COMPLETION OF SERVICE REQUEST SRM RESULTS. 5 OLG KNOWLEDGE SHARING / PRESENTATION KNOWLEDGE SHARING ABOUT INFORMATION TECHNOLOGY BETWEEN PIERS 6 IBP SYS. RESEARCH & DEVELOPMENT RESEARCH AND DEVELOPMENT OF SYSTEM. 7 CUS CUSTOMER SATISFACTION SURVEY CUSTOMER SATISFACTION SURVEY RESULTS 8 9 10 Page 2 UEM GROUP OF COMPANIES PERFORMANCE APPRAISAL FORM SECTION 3 : BEHAVIOURAL COMPETENCIES Competency Title Weightage (%) Expected Competency Level Mid Year Actual Behaviour Rating (End Year) Weighted Score Managing Self Shared Value - TIPS 10.00 INTERMEDIATE 3.00 Always or most of the time display this behaviour 3.50 7.00 Professionalism 5.00 INTERMEDIATE 4.00 Consistently display this behavior and occasionally displaying behavior of the next level 4.00 4.00 Planning and Execution 10.00 INTERMEDIATE 4.00 Consistently display this behavior and occasionally displaying behavior of the next level 4.00 8.00 Managing Others Communication 10.00 INTERMEDIATE 3.00 Always or most of the time display this behaviour 3.00 6.00 Leadership 5.00 INTERMEDIATE 2.00 Occasionally or sometimes display this behavior 2.50 2.50 Managing Business Customer Focus Orientation 15.00 INTERMEDIATE 3.00 Always or most of the time display this behaviour 4.00 12.00 Problem Solving and Decision Making 15.00 INTERMEDIATE 3.00 Always or most of the time display this behaviour 4.00 12.00 Innovation and Change Management 10.00 INTERMEDIATE 3.00 Always or most of the time display this behaviour 3.00 6.00 Business Acumen 5.00 INTERMEDIATE 2.00 Occasionally or sometimes display this behavior 2.00 2.00 Other Technical Competencies Support Technical 15.00 INTERMEDIATE 4.00 Consistently display this behavior and occasionally displaying behavior of the next level 4.50 13.50 Total Weightage : 100 Total Weight Score : 73.00 SECTION 3a : TNA Competency Title Expected Competency Level Rating Skill Target to Attend Managing Self Shared Value - TIPS INTERMEDIATE 3.50 Intervention for this competency is not critical Professionalism INTERMEDIATE 4.00 Intervention for this competency is not critical Planning and Execution INTERMEDIATE 4.00 Intervention for this competency is not critical Managing Others Communication INTERMEDIATE 3.00 Active Listening Not Selected Business Communication Not Selected Report Writing Not Selected Managing Feedback Not Selected Presentation Not Selected Influencing Not Selected Leadership INTERMEDIATE 2.50 Followership Not Selected Supervisory Not Selected Managing Team Not Selected Coaching Not Selected Page 3 UEM GROUP OF COMPANIES PERFORMANCE APPRAISAL FORM Empowerment Not Selected Managing Business Customer Focus Orientation INTERMEDIATE 4.00 Intervention for this competency is not critical Problem Solving and Decision Making INTERMEDIATE 4.00 Intervention for this competency is not critical Innovation and Change Management INTERMEDIATE 3.00 Supporting Change Not Selected Creative Not Selected Inquisitive Not Selected Research Not Selected Idea Generation Not Selected Process Management Not Selected Thinking out of the box Not Selected Business Acumen INTERMEDIATE 2.00 Managing Budget Not Selected Business Finance Not Selected Costing Not Selected Organizational Not Selected Value Chain Not Selected Understanding big picture Not Selected Other Technical Competencies Support Technical INTERMEDIATE 4.50 Intervention for this competency is not critical SECTION 4 : CAREER ASPIRATIONS / TRAINING & DEVELOPMENT REQUIREMENTS CAREER ASPIRATIONS (to be completed by Appraisee) TRAINING NEEDS ASSESSMENT (Competency Gap Analysis) No Types of Competency Training Needs Priority Brief description of the Training Programs 1 TECHNICAL COMPETENCIES Cisco Certified Network Associate (Fast Track) 2 Cisco Certified Network Associate (Fast Track) 2 TECHNICAL COMPETENCIES Ethical Hacking and Countermeasures 2 Ethical Hacking and Countermeasures 3 TECHNICAL COMPETENCIES Windows Server 2008 Servers 1 Configuring, Managing and Maintaining a Windows Server 2008 Servers 4 TECHNICAL COMPETENCIES Win Server 2008 Network Infrastructure 1 Managing and Maintaining Win Server 2008 Network Infrastructure 5 TECHNICAL COMPETENCIES Fundamental of the UNIX System 1 Fundamental of the UNIX System FUTURE PLAN (Recommendation for Staff Development) Future Plan Brief description of the proposed future plan Priority Brief justifications on the proposed future plan SECTION 5 : APPRAISER, APPRAISEE AND REVIEWER'S REMARKS APPRAISEE'S REMARKS APPRAISER'S REMARKS REVIEWER'S REMARKS Page 4