Sonic & SEGA All-Star Racing

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Table of Contents
1. System Requirements
2. Installing this software
3. Technical Support
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1. System Requirements
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Your computer must meet the following system requirements to run this game.
The game may not run, or you may experience decreased performance on computers t
hat do not fulfil these requirements.
Minimum System Requirements:
Windows XP/Vista. (if running Windows Vista SP2 is recommended)
DirectX 9.0c compliant video card with 256 MB RAM (NVIDIA 7600 or better, ATI X1
300 or better)*
3.2 GHz Intel Pentium 4/Athlon 64 3000+ or equivalent processor
1GB RAM (2GB on Vista)
DirectX Compatible Sound Card
Dual Layer Compatible DVD-ROM Drive
6 GB Hard Drive Space
Recommended Specifications
Windows XP/Vista. (if running Windows Vista SP1 is recommended)
DirectX 9.0c
Intel Core 2 Duo @ 2.4Ghz or Athlon 64 X2 4200+ or better
1.5GB RAM.
Graphics Card: GeForce 8800 or ATI Radeon HD 3800 series with 512 MB of VRAM or
better*
Sound Card: Creative Sound Blaster X-Fi Sound Card.
Dual Layer Compatible DVD-ROM Drive
7 GB Hard Drive Space
* Laptop versions of these graphics cards may not be compatible.
The game's performance and/or graphical quality may differ according to your com
puter's hardware and/or video card. Computers with high-performance hardware wil
l provide the best game performance.
This game is designed for use with the Xbox 360 Controller for Windows. If you w
ish to play with 2-4 players please ensure that multiple Xbox 360 Controllers fo
r Windows are connected.
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2. Installing This Software
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If you are installing from a digital download version of the game, please run th
e installer and follow the on-screen prompts.
For customers installing the game from disc, insert the Sonic & SEGA All-Star Ra
cing DVD into your DVD drive.
If you have auto-run enabled on your computer the installation program will auto
matically open and prompt you to install Sonic & SEGA All-Star Racing to your ha
rd drive. If auto-run is not enabled, browse to the DVD and double click the set
up.exe file. Follow the on-screen prompts to install the game and its components
to your computer.
Once the game has completed its installation, you are ready to begin playing. Do
uble-click the Sonic & SEGA All-Star Racing icon on your desktop (Windows XP) or
navigate to the Games Explorer Window (Windows Vista/Windows 7) and double-clic
k the Sonic & SEGA All-Star Racing icon to load the game up.
Note: For copy protection reasons, you must ensure that you have the original So
nic & SEGA All-Star Racing DVD in your DVD drive each time you wish to play Soni
c & SEGA All-Star Racing , otherwise the game will not load. Should you forget to
insert the DVD, an on-screen prompt will remind you.
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3. Technical Support
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When contacting us, please be sure to provide us with as much information as pos
sible. Make sure to note the exact type of hardware that you are using in your s
ystem, including: your sound card, DVD-ROM drive, amount of RAM present, speed a
nd manufacturer of your processor. Also, make sure to include the title and vers
ion of the game, and a detailed description of the problem.
It will also help if you create a "DXDiag" diagnostic file in Windows before you
call us. To do this, simply follow these instructions:
i) Click on Start
ii) Click on Run
iii) Type "dxdiag"
iv) Click on OK
v) Click on the "Save All Information" button and save the file
When you call our Technical Support line either have this file open or have a pr
inted copy. If you send an e-mail query you may attach the file to the e-mail.
Technical Support Contact Details (Europe):
http://help.sega.com
(In order to get the most out of SEGA Support Centre we recommend you log-in wit
h a free SEGA Pass account.)
Support line 08449919999
(Monday - Friday 9.00am - 5.30pm)
Regional support details can be found at http://www.sega.com/support/
Technical Support Contact Details (North America):
http://help.sega.com/
(to ensure that your issues are addressed promptly, we recommend that you log-in
on this page with a free Sega Pass account.)
Support: 1-800-USA-SEGA (1-800-872-7342)
(Support is available Monday Friday 9:00 AM 6:00 PM PST; the Support line is aut
omated so you may need to leave a message and return phone number.)
A full listing of international support offices is available at http://www.sega.
com/support