Polycom Unlocks New Possibilities for

Cisco Customers
Opt for solutions that expand your choices,
not lock you in
Cisco customer challenge
Your business is migrating to unied communications (UC). You are adding video
collaboration to fully engage your customers, reduce travel and speed time-to-market.
Youve found that no single vendor has a solution for every UC needEmail, voice,
video, IM chat, social software, web conferencing, content delivery, CRM, business
process integration, cloud options, hosted services, or mobility, bring your own device
(BYOD). Your IT department can no longer aford the high cost of being locked into
proprietary islands of communications so they turn to the best vendors with open
standards based solutions to meet the challenges of multi-vendor interoperability.

In your solution search you have many questions. How do we connect our existing
Cisco CTS room with Microsoft

Lync

?

If we make a strategic UC architectural shift, do
we still have investment protection with our Cisco Unied Communications Manager
(CUCM) and Cisco video assets? Can we add conference rooms with automated
two camera speaker location technology with Polycom EagleEye Director and equip
more rooms serving more participants at a much lower cost? Can we reduce network
bandwidth and get better resource utilization with the Tandberg bridges we already
own? Can we make our solution work on any network, without having to go down a
proprietary, non-standard Cisco Medianet upgrade path?
The Polycom solution
In todays world of mixed UC environments, the only practical way to truly unify
communications and keep your future options open is to orchestrate the broadest
possible use of open standards and native interoperability to enable all the disparate
parts involved to work together seamlessly. The key to your interoperability is the
Polycom

RealPresence

Platform that acts as a central hub in your UC environment.

It works with business and communications applications from hundreds of vendors.
It supports enterprise, cloud and hybrid deployments. It supports mobility (BYOD)
with award winning innovation. It works on any vendor network. It makes video
collaboration universal. If you are a Cisco customer, it protects your investment and
improves resource utilization and performance. Polycom support for Telepresence
Interoperability Protocol (TIP) means that older Cisco Telepresence System (CTS)
rooms can collaborate with new Microsoft Lync clients in Virtual Meeting Rooms
(VMRs) from the Polycom RealPresence Platform. With CUCM validation and testing, a
Cisco customer now has the option to install innovative technology like the Polycom

HDX

with EagleEye Director or Polycom Immersive Telepresence solutions in

Cisco environments. The Polycom technology and native interoperability reduces
bandwidth consumed and eliminates the need for expensive gateways. The Polycom
RealPresence solution architecture reduces complexity and lowers your Total Cost of
Ownership (TCO).
Solution Benets
Connect with millions of standards-
based video systems and mobile
devices in use today
Reduce your network bandwidth
and your operating costs
Eliminate proprietary vendor
technology lock-in constraints
Protect your existing Cisco and
Tandberg investments
Support mixed vendor
environments
STRATEGIC ALLIANCE SOLUTION BRIEF
SOLUTION BRIEF Polycom Unlocks New Possibilities for Cisco Customers
Polycom Telepresence Interoperability Protocol
(TIP) support
In 2011, Polycom delivered another milestone in our commitment
to open interoperability by adding support for TIP, a proprietary
protocol developed by Cisco that is now available to any vendor
through the IMTC. TIP interoperability is an afordable licensed
option on selected Polycom

HDX

visual communication
solutions including the Polycom

HDX

9006, Polycom

HDX

8000 HD, Polycom

HDX

7000 HD and the Polycom

HDX

4500 solutions. If you have existing CTS (Cisco) rooms and wish
to expand video collaboration to additional conference rooms,
you now have an option to install a much lower cost Polycom
HDX with EagleEye Director a solution that utilizes innovative
two camera technology with automated active speaker location.
Need to add a UC whiteboard and Polycom

Touch Control to
increase collaboration efectiveness? No problem. The entire
solution costs far less than purchasing another Cisco CTS and
does not require the rigid room specications that the CTS
room needs. When you need a fully immersive communication
experience, the Polycom

RPX

, OTX

, TPX

and ATX

immersive
telepresence systems also support TIP interoperability, with an
available, no charge TIP software option .
Enterprises need to ensure they use open and interoperable
protocols between network building blocks to ensure that they
can achieve a high degree of functionality while preserving or
migrating their existing investments. By leveraging multivendor
networks rather than a single-vendor approach, enterprises can
improve network capabilities while signicantly reducing costs and
simplifying network complexity.
-Mark Fabbi, Vice President, Distinguished Analyst, Gartner

, Inc.
Figure 1: Polycom

RealPresence

Video Solutions Architecture

SOLUTION BRIEF Polycom Unlocks New Possibilities for Cisco Customers
Figure 2: Connecting Cisco with Microsoft Lync with the Polycom

RealPresence

Platform
Multi-vendor interoperability
Polycom native TIP support on the Polycom RealPresence
Platform opens up numerous UC solutions options, including
integrating existing Cisco environments with Microsoft Lync. A
key solution component that makes this possible is the Polycom

RealPresence

Virtualization Manager (DMA), which contains

a SIP gatekeeper that allows for connecting to the CUCM in
the Cisco environment. The DMA orchestrates the ability for
nearly any endpoint or room system to connect into a Virtual
Meeting Room (VMR) served by the Polycom

RealPresence

Collaboration Server (RMX

). This makes multi-vendor

collaboration with Cisco and Microsoft Lync possible a more
afordable and exible solution from Polycom that is easier to
deploy and support than Ciscos complicated alternative.
In this example, Microsoft Lync clients, Polycom rooms and
endpoints, and Cisco CTS rooms can easily dial into a virtual
meeting room powered by the RealPresence Collaboration
Server (RMX). All three screens in the CTS 3000 can be seen
by the Microsoft Lync client through the screen arrangement
capabilities of the Polycom Multipoint Layout Application (MLA). An
illustrated view of what the CTS 3000 sees is depicted in gure 3.
Video resource virtualization support for Cisco/
Tandberg codian bridges
In addition to the gatekeeper function, the RealPresence
Virtualization Manager (DMA) is capable of load balancing up to
64 bridges for the most demanding environments, supporting
3 million user accounts, 75,000 device registrations, and
25,000 concurrent calls. Intelligent routing algorithms maximize
resource utilization and dynamically distribute calls across
both RealPresence Collaboration Server (RMX) and Cisco
TelePresence MCU MSE Series conference bridges. For SIP calls,
if an MCU fails, unlike the competitors solution, SIP calls stay
intact, routed transparently to another MCU.
Polycom interactive media delivery
Polycom

Video Content Management solutions support interactive

media delivery over disparate or hybrid networks. Active and
passive (on demand) caching to content routes greatly reduces
bandwidth utilized Polycom

RealPresence

Media Manager
is integrated with the Cisco (ACNS), Microsoft Windows Media
Servers, Blue Coat, and Riverbed solutions.
Building solutions that work for you
When you are ready to deploy our Cisco interoperable solutions,
Polycom Global Services help get you there. Whether you need
a network assessment prior to installing video services, room
calibration for Polycom Immersive Telepresence systems to
support TIP, or services conguring the Polycom RealPresence
Platform to support multi-vendor environments with Polycom,
Cisco, and Microsoft, Polycom Global Services help you integrate
Figure 3: CTS 3000 view of a Multi-vendor video call with
Microsoft Lync and Polycom
About Polycom
Polycom is the global leader in open standards-based unied communications and collaboration (UC&C) solutions for voice
and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the
Polycom

RealPresence

Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest
set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in
any environment.
2559-0113
2013 Polycom, Inc. All rights reserved. All Polycom

names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law
marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for
any purpose other than the recipients personal use, without the express written permission of Polycom.
Polycom, Inc.
1.800.POLYCOM
www.polycom.com
Polycom Asia Pacic Pte Ltd
+65 6389 9200
www.polycom.asia
Polycom EMEA
+44 (0)1753 723282
www.polycom.co.uk
Solution Components
Polycom

RealPresence

Virtualization Manager
Polycom DMA 7000 5.0 supports multi-vendor interoperability with Cisco and Microsoft
Polycom

RealPresence

Collaboration Server
Polycom RMX Gateway 7.7 supports multi-vendor interoperability with Cisco and Microsoft
and supports TIP
Polycom HDX

7000 HD Rev C; 8000 HD Rev B; 9006; 4500; Software version 3.0.5 supports TIP
(additional TIP software license is required)
Polycom Immersive
Telepresence Systems
RPX 200; RPX 400; OTX 300; TPX

HD 306; ATX HD 300; Software version 3.0.5

supports TIP
Polycom RealPresence

Media
Manager
Polycom RealPresence Media Manager v5.1 is compatible with Cisco Telepresence Content
Server (CTCS) S5.0, S5.1 and is compatible with Cisco ACNS when the AMMS Cisco ACNS
Module is installed
Cisco
CUCM (Call Manager) 8.5, 8.6.2; Cisco Telepresence Server 2.3.1x, Cisco CTS3010/Cisco
CTS1300 1.7.4, 1.8.1; Cisco CTS500 1.8.1; Cisco (Tandberg) VCS X7.1; Cisco (Tandberg)
Gatekeeper N6.1; Cisco (Tandberg) Gateway G3.2; Cisco 3241 Gateway 2.1(1.43)p; Cisco
3745 Gatekeeper 12.40; Cisco (Tandberg) 150 MXP L6.1; Cisco (Tandberg) 6000 B B10.3;
Cisco (Tandberg) 6000 E E5.3; Cisco (Tandberg) EX90 5.10; Cisco (Tandberg) C Series 5.10;
Cisco (Tandberg) MXP F-Family F9.1.2; Cisco E20 4.1.1
Microsoft
Microsoft OCS Server 3.5.6907.236; Microsoft Lync Server 4.0.7577.183 (CU5version);
Microsoft OC client R2 3.5.6907.244; Microsoft Lync client v4.0.7577.4087; RTV 720p;
Exchange 2007 8.3.213.1; Exchange 2010 14.2.247.5 SP2; Outlook 2007 12.0.6557.5001 SP2;
Outlook 2010 14.0.6112.5000
SOLUTION BRIEF Polycom Unlocks New Possibilities for Cisco Customers
Product interoperability
standards-based Polycom

RealPresence

HD Video solutions
into your multi-platform unied communications environments.
The Polycom Partner Network expands your solution options
even further. Together, with many types of partners, including our
strategic alliances with IBM, HP, and Microsoft, we help ensure
Polycom solutions are interoperable with the industrys most
popular business tools and most common UC environments.
Need nancing to build it? Polycom

Capital provides easy,

exible and collaborative nancing focused on creating the
optimal solution for your business. This gives you the exibility to
change or upgrade hardware and software, including nancing
equipment from other vendors, to keep voice and video
capabilities in line with your evolving business environment. Your
most important collaboration decisions should not be based on
your history or short-term ofers tied to network infrastructure
upgrades. Make an educated decision. Schedule a visit to a
Polycom Experience Center to see Polycom innovation in person
and have a meaningful discussion about your future collaboration
plans. To learn more, visit www.polycom.com/cisco