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Q1 2010

Manpower
Employment
Outlook Survey
India

A Manpower Research Report


Q1/10
Manpower Employment Outlook Survey India

Contents

India Employment Outlook


Comparisons
Sector Comparisons

Employment Outlook 8
International Comparisons – Asia Pacific
International Comparisons – Americas
International Comparisons – Europe
International Comparisons – EMEA

About the Survey 17

About Manpower 18
India Employment Outlook
Brisk hiring activity is anticipated by Indian employers
The Manpower during the upcoming quarter. With 38% of employers
expecting total employment to increase, 2% forecasting
Employment Outlook a decrease and 53% predicting no change, the Net
Employment Outlook is a robust +36%
Survey for the first quarter
Throughout this report, we use the term “Net
2010 was conducted by Employment Outlook.” This figure is derived by taking
the percentage of employers anticipating total
interviewing a employment to increase, and subtracting from this the
percentage expecting to see a decrease in employment
representative sample of at their location in the next quarter. The result of this
calculation is the Net Employment Outlook.
5,109 employers in India. While the Outlook only improves by a slight 2
All survey participants were percentage points quarter-over-quarter, it is a
considerable 18 percentage points stronger year-over-
asked, “How do you year.

Once seasonal adjustment is added to the data, the


anticipate total employment Outlook stands at +39%. The Outlook improves
considerably both quarter-over-quarter and year-over-
at your location to change year, by 11 and 18 percentage points, respectively.

in the three months to the From this point forward, all data discussed in the
commentary is seasonally adjusted, unless stated
end of March 2010 as otherwise.

compared to the current


quarter?”
Net Employment Seasonally
Increase Decrease No Change Don't Know
Outlook Adjusted

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Manpower Employment Outlook Survey India

Regional Comparisons
Headcount gains are forecast in all four regions during percentage point improvement in the Outlook reported
Quarter 1 2010. Employers in the North report bullish for the North, while in the West, the Outlook improves
hiring plans, with a Net Employment Outlook of +44%, by 20 percentage points. In the East, the Outlook is 19
and a dynamic labor market is anticipated in the West percentage points stronger, and in the South, it
and the East, with both Outlooks at +40%. In the South, improves by 10 percentage points.
the Outlook is a robust +36%.
Based on unadjusted survey data, employers in all four
Quarter-over-quarter, hiring intentions have regions forecast robust headcount gains during Quarter
strengthened in all four regions, most notably by 16 1 2010, with booming hiring prospects reported by
percentage points in the North. The Outlook improves employers in the North. Quarter-over-quarter, the
by a considerable 13 percentage points in the West, by Outlook is considerably stronger in the North, West and
9 percentage points in the South and by 8 percentage South regions. Year-over-year, the Outlook is
points in the East. considerably stronger in all four regions.

Comparison with Quarter 1 2009 also reveals stronger


hiring prospects in all four regions. There is a sharp 24

42

2
North East
Employers in the North report bullish hiring plans for Employers forecast a booming labor market in Quarter 1
Quarter 1 2010 with a Net Employment Outlook of 2010. The Net Employment Outlook of +40% is the
+44%. Hiring intentions have improved by a strongest in the region since Quarter 3 2006, and has
considerable 16 percentage points quarter-over-quarter, improved both quarter-over-quarter and year-over-year,
and the Outlook increases by a sharp 24 percentage by 8 and 19 percentage points, respectively.
points year-over-year.
Based on unadjusted survey data, employers anticipate
Based on unadjusted survey data, employers forecast brisk hiring activity in the forthcoming quarter, and while
vigorous hiring activity in the upcoming quarter. Hiring the Outlook is only slightly stronger quarter-over-quarter,
prospects are considerably stronger quarter-over- it improves considerably year-over-year.
quarter, and improve sharply year-over-year.

South West
With a Net Employment Outlook of +36%, employers In the West, employers forecast a dynamic hiring climate
anticipate a prosperous labor market in Quarter 1 2010. for the upcoming quarter, reporting a Net Employment
Quarter-over-quarter, the Outlook improves by 9 Outlook of +40%. Hiring intentions in the region improve
percentage points, while year-over-year it strengthens by a considerable 13 percentage points quarter-over-
by 10 percentage points. quarter, while year-over-year, the Outlook is 20
percentage points stronger.
Based on unadjusted survey data, employers report
bright hiring prospects for Quarter 1 2010. Although the Based on unadjusted survey data, employers anticipate
Outlook remains relatively stable quarter-over-quarter, prosperous headcount growth in the upcoming quarter.
there is a considerable improvement year-over-year. Hiring plans are slightly stronger when compared to
Quarter 4 2009, and strengthen sharply year-over-year.

3
Manpower Employment Outlook Survey India

Sector Comparisons
Employers in all seven industry sectors anticipate also reported for both the Public Administration &
headcount growth during Quarter 1 2010. The most Education sector and the Wholesale & Retail Trade
dynamic hiring environment is forecast in the Services sector.
sector, where employers report a Net Employment
When compared to Quarter 1 2009, the Outlook is
Outlook of +47%. Bullish hiring intentions are also
considerably stronger in all seven industry sectors.
evident in the Public Administration & Education sector,
Employers in the Public Administration & Education
where the Outlook is +43%. In the Mining &
sector and the Services sector report sharp increases of
Construction sector, the Outlook is a robust +38%,
25 and 23 percentage points, respectively, while in the
while in both the Finance, Insurance & Real Estate
Wholesale & Retail Trade sector, the Outlook is 22
sector and the Wholesale & Retail Trade sector,
percentage points stronger.
employers report Outlooks of +37%.
Based on unadjusted survey data, employers report
Quarter-over-quarter, hiring intentions are stronger in all
positive hiring prospects in all industry sectors. Booming
seven industry sectors. The most notable improvement
labor markets are predicted in the Services sector and
of 20 percentage points is reported in the Services
in the Public Administration & Education sector.
sector, and there is a 16 percentage point increase in
Quarter-over-quarter, Outlooks are slightly weaker in five
the Finance, Insurance & Real Estate sector Outlook.
sectors, but year-over-year, hiring intentions are
Considerable improvements of 10 percentage points are
considerably stronger in all seven.

4
Finance, Insurance & Real Estate Manufacturing
With a Net Employment Outlook of +37%, employers Bright hiring prospects are forecast for the sector in
anticipate robust headcount growth during Quarter 1 Quarter 1 2010. Employers report a Net Employment
2010. Hiring prospects in the sector are considerably Outlook of +33%, reflecting improvements of 8
stronger, both quarter-over-quarter and year-over-year, percentage points quarter-over-quarter and 13
improving by 16 and 18 percentage points, respectively. percentage points year-over-year.

Based on unadjusted survey data, employers forecast a Based on unadjusted survey data, employers report
bright hiring climate for the upcoming quarter. The optimistic hiring plans for the upcoming quarter.
Outlook is moderately stronger quarter-over-quarter, and Prospects for job seekers are relatively stable quarter-
improves considerably when compared to Quarter 1 over-quarter, and are considerably stronger year-over-
2009. year.

Mining & Construction Public Admin/ Education


Sector employers forecast a prosperous labor market in Employers anticipate a bullish hiring climate in Quarter 1
Quarter 1 2010, reporting a Net Employment Outlook of 2010, reporting the strongest hiring prospects in the
+38%. Hiring plans have strengthened both quarter- sector since the survey began in Quarter 3 2005. The Net
over-quarter and year-over-year, with the Outlook Employment Outlook of +43% is 10 percentage points
improving by 7 and 13 percentage points, respectively. stronger quarter-over-quarter, and improves by a steep 25
percentage points when compared to Quarter 1 2009.
Based on unadjusted survey data, a bright hiring climate
is forecast. While there is a slight decline in the Outlook Based on unadjusted survey data, employers forecast
quarter-over-quarter, year-over-year it is considerably vigorous hiring activity in the upcoming quarter. The
stronger. Outlook remains relatively stable quarter-over-quarter, but
improves sharply year-over-year.

5
Manpower Employment Outlook Survey India

Services Transportation & Utilities


Sector employers forecast a booming labor market for Solid hiring activity is anticipated in the sector during
the upcoming quarter, with a Net Employment Outlook Quarter 1 2010, with employers reporting a Net
of +47%. Hiring prospects have strengthened sharply Employment Outlook of +28%. Quarter-over-quarter, the
both quarter-over-quarter and year-over-year, with the Outlook improves by a slight 4 percentage points, while
Outlook improving by 20 and 23 percentage points, year-over-year it strengthens by 11 percentage points.
respectively.
Based on unadjusted survey data, employers forecast
Based on unadjusted survey data, bullish hiring plans an active labor market in Quarter 1 2010. Hiring plans
are evident for the upcoming quarter. The Outlook is are moderately weaker when compared to the previous
considerably stronger both quarter-over-quarter and quarter, but are considerably stronger year-over-year.
year-over-year.

6
Manpower Employment Outlook Survey India

Wholesale & Retail Trade


With a Net Employment Outlook of +37%, employers
anticipate a brisk hiring pace in Quarter 1 2010. The
Outlook is 10 percentage points stronger than in the
previous quarter, and improves by a sharp 22
percentage points year-over-year.

Based on unadjusted survey data, employers report


robust hiring plans for the upcoming quarter, and while
the Outlook is slightly weaker quarter-over-quarter, it is
sharply improved year-over-year.

7
Manpower Employment Outlook Survey India

Global Employment Outlook


Net Employment Outlook Qtr on Qtr Change Yr on Yr Change
Americas Quarter 1 2009 Quarter 4 2009 Quarter 1 2010 Q4 2009 to Q1 2010 Q1 2009 to Q1 2010
% % %
Argentina 8 3 12 9 4
Brazil – 21 31 10 –
Canada 7 (18)1 4 (7)1 2 (13)1 -2 (6)1 -5 (-5)1
Colombia 16 13 9 -4 -7
Costa Rica 19 6 20 14 1
Guatemala 7 1 12 11 5
Mexico -2 (-6)1 4 (4)1 6 (6)1 2 (2)1 8 (12)1
Peru 24 9 19 10 -5
United States 3 (9)1 -2 (-2)1 0 (6)1 2 (8)1 -3 (-3)1

Net Employment Outlook Qtr on Qtr Change Yr on Yr Change


Asia Pacific Quarter 1 2009 Quarter 4 2009 Quarter 1 2010 Q4 2009 to Q1 2010 Q1 2009 to Q1 2010
% % %
Australia 6 (6)1 9 (8)1 19 (19)1 10 (11)1 13 (13)1
China 9 (7) 1
11 (10)1 14 (11)1 3 (1)1 5 (4)1
Hong Kong 1 (3)1 4 (4)1 13 (14)1 9 (10)1 12 (11)1
India 18 (21)1 34 (28) 1
36 (39) 1
2 (11) 1
18 (18)1
1 1 1
Japan -3 (3) 1 -4 (-2) -4 (-1) 0 (1) -1 (-4)1
1 1 1
New Zealand 0 (-1)1 1 (1) 14 (13) 13 (12) 14 (14)1
1 1 1
Singapore -38 (-34) 1 14 (17) 22 (26) 8 (9) 60 (60)1
Taiwan -6 (-3)1 17 (19)1 22 (25)1 5 (6)1 28 (28)1

Net Employment Outlook Qtr on Qtr Change Yr on Yr Change


EMEA* Quarter 1 2009 Quarter 4 2009 Quarter 1 2010 Q4 2009 to Q1 2010 Q1 2009 to Q1 2010
% % %
Austria -2 (2)1 -3 (-3)1 -1 (3)1 2 (6)1 1 (1)1
1 1 1 1
Belgium 7 (6) 2 (-1) -4 (-5) -6 (-4) -11 (-11)1
Czech Republic -4 -4 -6 -2 -2
France -3 (-2)1 0 (-1)1 0 (1)1 0 (2)1 3 (3)1
Germany -1 (3)1 -1 (-1)1 1 (5)1 2 (6)1 2 (2)1
Greece 3 0 1 1 -2
Hungary – -4 -7 -3 –
Ireland -14 (-12)1 -10 (-8)1 -13 (-11)1 -3 (-3)1 1 (1)1
Italy -11 (-9)1 -5 (-3)1 -8 (-6)1 -3 (-3)1 3 (3)1
1 1 1 1
Netherlands 6 (7) 2 (0) -3 (-3) -5 (-3) -9 (-10)1
Norway 5 (6)1 1 (4)1 5 (6)1 4 (2)1 0 (0)1
Poland 12 5 4 -1 -8
Romania 16 -11 -11 0 -27
South Africa 13 1 13 12 0
Spain -13 (-12)1 -11 (-8)1 -12 (-11)1 -1 (-3)1 1 (1)1
Sweden 0 (4)1 3 (3) 1
2 (6) 1
-1 (3) 1
2 (2)1
1 1 1 1
Switzerland 7 (5) -3 (0) 4 (1) 7 (1) -3 (-4)1
UK -5 (-4)1 0 (-1)1 -1 (0)1 -1 (1)1 4 (4)1
*EMEA – Europe, Middle East and Africa.
vity. Please note that this data

8
Nearly 71,000 employers have been interviewed across Peru. Conversely, employer hiring expectations are
35 countries and territories to measure anticipated weakest in Ireland, Romania and Spain.
employment trends* between January and March 2010.
Regionally, employers across the Americas report
All participants were asked, “How do you anticipate total positive Net Employment Outlooks, with only employers
employment at your location to change in the three in Colombia reporting a weaker forecast compared to
months to the end of March 2010 as compared to the Quarter 4 2009. Employers in Brazil, Costa Rica and
current quarter?” Peru report the strongest hiring plans in the region. Job
prospects in the U.S. and Mexico are the weakest in the
Hiring activity is expected to be mostly positive
region, however employer hiring sentiment is stronger
throughout the Asia Pacific and Americas, but employer
than three months ago in both countries. Labor market
forecasts in the Europe, Middle East & Africa (EMEA)
strength in Asia Pacific is expected to be similar to that
region are mixed. Employers in 25 of the 35 countries
seen prior to the global downturn, with employers in
and territories Manpower surveys expect to add to their
India reporting the most optimistic hiring plans globally.
workforces in Quarter 1 2010. Where quarter-over-
In the EMEA region, hiring sentiments are mixed with
quarter comparisons are available, Outlooks improve in
employers in nine countries indicating modest
25 of 35 countries and territories. Hiring expectations
improvements from three months ago.
are also stronger in 19 of 33 countries and territories * Comments in this section are based on seasonally
where year-over-year comparisons can be made. adjusted data where available.

Employment forecasts are most favorable in India,


Brazil, Singapore, Taiwan, Costa Rica, Australia and

Survey Respondents by Region


Research for the Quarter 1 2010 Manpower
Employment Outlook Survey involved surveying nearly
71,000 human resource directors and senior hiring
managers from public and private organizations
worldwide. 56% of the respondents came from nine
countries in the Americas; 22% from eight countries and
territories across Asia Pacific; and 22% from 18
countries in EMEA.

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Manpower Employment Outlook Survey India

International Comparisons – Asia Pacific


Nearly 16,000 interviews have been conducted across territory from both three months ago and last year at this
the Asia Pacific region to measure anticipated hiring time. Considerable quarter-over-quarter and year-over-
activity between January and March 2010. Hiring plans year improvements in India's Services sector are a key
are strongest in India, Singapore, Taiwan and Australia, reason why the country's employers are anticipating the
with Japanese employers reporting the weakest – and strongest hiring plans in the region. Conversely, the
only negative – Outlook. Employer optimism increased survey indicates Japanese employers will remain the
from Quarter 4 2009 in all eight countries and territories most reluctant to hire in the region: the weakest job
surveyed. Year-over-year comparisons also reveal prospects are reported in Japan's Transportation &
stronger hiring plans in all countries and territories Utilities industry sector where 24 percent of employers
except Japan. plan to reduce staff in the next three months.

Employer hiring intentions in the Manufacturing industry


sector are boosting optimism throughout the region with
forecasts for the sector improving in every country and

Australia China

Hong Kong India

10
Japan New Zealand

Singapore Taiwan

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Manpower Employment Outlook Survey India

International Comparisons – Americas


Nearly 39,500 interviews were conducted across the For the second consecutive quarter, employers in Brazil
Americas region to measure anticipated hiring activity anticipate the most active hiring pace, driven by bullish
between January and March 2010. forecasts in the Construction industry sector. Favorable
opportunities for job seekers are also reported by
Employers across the nine countries surveyed in the
employers in Costa Rica, Peru and Canada. Meanwhile,
region report varying degrees of positive hiring activity.
employers in the United States are more optimistic: they
On a quarter-over-quarter basis, only employers in
return the Outlook to positive territory three months after
Colombia are reporting weaker hiring plans. Meanwhile,
reporting the weakest jobs forecast since the survey
year-over-year comparisons remain mixed; Outlooks
began. Additionally, the percentage of U.S. employers
strengthen in four of the eight countries where data is
saying they will hold on to their current staff through the
available. Notably, Mexican employers anticipate a
next quarter is the highest in the history of the survey,
stronger year-over-year hiring pace in every industry
suggesting some stability in the labor market for the
sector and region.
quarter ahead.

Argentina Canada

Colombia Costa Rica

12
Guatemala Mexico

USA Peru

13
Manpower Employment Outlook Survey India

International Comparisons – EMEA


Interviews with nearly 16,000 employers across 18 fueled partly by optimism in the Finance and Business
countries were conducted to measure anticipated Services industry sector where 16 percent of employers
employment trends across the Europe, Middle East and indicate they will add employees in the next three months.
Africa (EMEA) region for quarter 1 2010.
Negative hiring intentions are reported by employers in
Hiring expectations are mixed with employers in nine eight countries for the first three months of the year.
countries reporting positive hiring activity for the quarter Declining employer confidence among Dutch
ahead. Compared to three months ago, the pace of Manufacturing sector employers is contributing to the
hiring is expected to improve in nine countries and in country's least optimistic – and only negative – forecast
eight countries where year-over-year comparisons can since the survey began in the country. Employers in
be made. Hiring activity in the region is expected to be Belgium, the Czech Republic, Hungary, Poland and
strongest in South Africa, Norway and Sweden. German Romania are also reporting their weakest hiring plans to
employers are also anticipating a stronger labor market, date.

Austria Belgium

Czech Republic France

14
Germany Greece

Hungary Ireland

Italy Netherlands

Norway Poland

15
Romania South Africa

Spain Sweden

Switzerland UK

16
About the Survey months to the end of March 2010 as compared to the
current quarter?”
The Manpower Employment Outlook Survey is
conducted quarterly to measure employers' intentions Net Employment Outlook
to increase or decrease the number of employees in Throughout this report, we use the term “Net
their workforces during the next quarter. The survey has Employment Outlook.” This figure is derived by taking
been running for more than 45 years and is one of the the percentage of employers anticipating an increase in
most trusted surveys of employment activity in the hiring activity and subtracting from this the percentage
world. Various factors underpin the success of the of employers expecting to see a decrease in
Manpower Employment Outlook Survey: employment at their location in the next quarter. The
result of this calculation is the Net Employment Outlook.
Unique: It is unparalleled in its size, scope, longevity
and area of focus. Seasonal Adjustment
Projective: The Manpower Employment Outlook Survey Seasonal adjustments have been applied to the data for
is the most extensive, forward-looking employment Australia, Austria, Belgium, Canada, China, France,
survey in the world, asking employers to forecast Germany, Hong Kong, India, Ireland, Italy, Japan,
employment over the next quarter. In contrast, other Mexico, Netherlands, New Zealand, Norway, Singapore,
surveys and studies focus on retrospective data to Spain, Sweden, Switzerland, Taiwan, the United
report on what occurred in the past. Kingdom and the United States to provide additional
insight into the survey data. These adjustments make it
Independent: The survey is conducted with a
possible to review the data without the employment
representative sample of employers from throughout the
fluctuations that normally occur at the same time each
countries in which it is conducted. The survey
year, thus providing a clearer picture of the data over
participants are not derived from Manpower's customer
time. Manpower intends to add seasonal adjustments to
base
the data for other countries in the future, as more
Robust: The survey is based on interviews with nearly historical data is compiled. Note that in Quarter 2 2008,
71,
000 public and private employers across 35 Manpower adopted the TRAMO-SEATS method of
countries and territories to measure anticipated seasonal adjustment for data.
employment trends each quarter. This sample allows for History of the Survey
analysis to be performed across specific sectors and
regions to provide more detailed information. 1962 First generation of the Manpower Employment
Outlook Survey launched in the United States
Focused: For more than four decades, the survey has and Canada.
derived all of its information from a single question.
1966 Manpower's United Kingdom operation
Methodology launches the equivalent of the United States
The Manpower Employment Outlook Survey is survey, naming the report the Quarterly Survey
conducted using a validated methodology, in of Employment Prospects. The survey adopts
accordance with the highest standards in market the same forward looking research format as
research. The research team for the 35 countries and the United States survey and is the first of its
territories where the survey is currently conducted kind in Europe.
includes Manpower's internal research team and
1976 Second generation of Manpower's
Infocorp Ltd. The survey has been structured to be
Employment Outlook Survey launched in the
representative of each national economy.
United States and Canada. Research
Survey Question methodology is updated to evolve with
advancements in the field of market research.
All employers participating in the survey worldwide are
asked the same question, “How do you anticipate total 2002 Manpower United Kingdom's Quarterly Survey
employment at your location to change in the three of Employment Prospects is updated to adopt

17
an enhanced research methodology. Republic, Greece, Guatemala, Poland and
Manpower's operations in Mexico and Ireland Romania join the survey program. China and
launch the survey in their respective countries. Taiwan add seasonally adjusted data in the
second quarter. India and Switzerland add
2003 Third generation of the Manpower Employment
seasonally adjusted data in the third quarter.
Outlook Survey is launched, expanding the
program to a total of 18 countries worldwide: 2009 Manpower operations in Hungary and Brazil
Australia, Austria, Belgium, Canada, France, launch the Manpower Employment Outlook
Germany, Hong Kong, Ireland, Italy, Japan, Survey.
Mexico, Netherlands, Norway, Singapore,
Spain, Sweden, United Kingdom and United About Manpower Inc.
States.
Manpower Inc. (NYSE: MAN) is a world leader in the
2004 Manpower operations in New Zealand launch employment services industry; creating and delivering
the Manpower Employment Outlook Survey. services that enable its clients to win in the changing
world of work. Founded in 1948, the $22 billion
2005 Manpower operations in China, India, company offers employers a range of services for the
Switzerland, and Taiwan launch the Manpower entire employment and business cycle including
Employment Outlook Survey. permanent, temporary and contract recruitment;
employee assessment and selection; training;
2006 Manpower operations in Costa Rica and Peru
outplacement; outsourcing and consulting.
join the survey program. Surveys in Australia,
Manpower's worldwide network of 4,000 offices in 82
Austria, Belgium, France, Germany, Hong
countries and territories enables the company to meet
Kong, Ireland, Italy, Japan, Mexico,
the needs of its 400,000 clients per year, including small
Netherlands, Norway, Singapore, Spain and
and medium size enterprises in all industry sectors, as
Sweden add seasonally adjusted data in the
well as the world's largest multinational corporations.
third quarter. Manpower operations in South
The focus of Manpower's work is on raising productivity
Africa launch the Manpower Employment
through improved quality, efficiency and cost-reduction
Outlook Survey.
across their total workforce, enabling clients to
2007 Manpower operations in Argentina join the concentrate on their core business activities. Manpower
Manpower Employment Outlook Survey. The Inc. operates under five brands: Manpower, Manpower
survey in New Zealand adds seasonally Professional, Elan, Jefferson Wells and Right
adjusted data in the first quarter. Management. More information on Manpower Inc. is
available at www.manpower.com.

2008 Manpower operations in Colombia, the Czech

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