SEI Resource Workbook

Safety Effectiveness Indicators
Project Workbook
Project Workbook
Cipolla, Dean
Biggs, Herbert C.
Dingsdag, Donald
Kirk, Philip J.
SEI_ProjectWorkbook_PRINT.indd 1 22/07/2009 8:28:55 PM
Safety Effectiveness Indicators Project Workbook
Icon.Net Pty Ltd 2009
Cooperative Research Centre for Construction Innovation
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Email: enquiries@construction-innovation.info
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damage or other consequences howsoever arising from the use of the information in this book.
First published 2009 by the Cooperative Research Centre for Construction Innovation, for Icon.Net Pty Ltd.
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For further information on Construction Innovation publications, please visit: www.construction-innovation.info
ISBN 978-0-9804262-2-9
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(75% post-consumer waste, 25% pre-consumer waste).
Contents
Preface iv
Acknowledgments v
Introduction vi
Defnitions 1
Suggestions for implementation of an SEI program at a workplace 2
Instructions for evaluating SMTs 4
Conducting an evaluation process fowchart 5
Interpreting the results 6
Culture actions matrix 7
Safety Effectiveness Indicators Project Workbook iv
Preface
The Cooperative Research Centre for Construction Innovation is committed to leading the Australian
property, design, construction and facility management industry in collaboration and innovation. We
are dedicated to disseminating practical research outcomes to our industry to improve business
practice and enhance the competitiveness of our industry. Developing applied technology and
management solutions, and delivering education and relevant industry information is what our CRC is
all about.
Our Business and Industry Development Program identied safety as one of our key research areas.
Improving safety in the workplace with an emphasis on cooperation at the individual workplace is
critical to improving health and safety in our industry.
Safety Effectiveness Indicators Project Workbook builds on the work undertaken in the development
of A Construction Safety Competency Framework: Improving OH&S performance by creating and
maintaining a safety culture by establishing a set of measures which will provide the construction
industry with a set of tools that describe best practice approaches to delivering Safety Management
Tasks identifed in A Construction Safety Competency Framework.

Safety Effectiveness Indicators Project Workbook is for use by all levels of construction staff, from
senior and line managers to supervision and workforce. It is a tool for companies to measure
safety on site, and has the fexibility to allow adaptation of the tool to suit their organisational
requirements. The effective implementation of this tool should further pave the way for improving
workplace safety in the industry.
We look forward to your converting the results of this applied research project into tangible outcomes
and working together in leading the transformation of our industry to a new era of enhanced business
practices, safety and innovation.
John McCarthy Dr Keith Hampson
Chair Chief Executive Offcer
CRC for Construction Innovation CRC for Construction Innovation
v
Acknowledgments
The CRC for Construction Innovation provided the major funding, industry research leadership and
coordinated the development of Safety Effectiveness Indicators Project Workbook.
The Construction Innovation project team members are:
Project leader: Dean Cipolla John Holland
Jim Pevitt John Holland
Dean Bingham Thiess
Greg Flynn Leighton Contractors
Herbert Biggs Queensland University of Technology
Don Dingsdag University of Western Sydney
Philip Kirk Queensland University of Technology
Matthew Gardiner Offce of the Federal Safety Commissioner
The project partners
The following project partners undertook the research, industry consultation and developed the
content provided in the Safety Effectiveness Indicators Project Workbook.
Safety Effectiveness Indicators Project Workbook vi
Introduction
Background
The Safety Effectiveness Indicators (SEI) Project has used extensive research to determine what
safety effectiveness measures can be developed by industry, for industry use to improve its safety
performance. These indicators can measure how effectively the 13 safety management tasks
1
(SMTs)
selected for this workbook are undertaken.
Currently, positive performance indicators (PPIs) are only able to measure the number of activities
undertaken. They do not provide information on whether each activity is being undertaken effectively,
and therefore do not provide data which can be used by industry to target areas of focus and
improvement.
The initial workbook contained six SMTs, and was piloted on various construction sites during August
2008. The workbook was refned through feedback from the pilot, and 13 SMTs were used in a feld
trial during the months of October, November and December 2008. The project team also carried out
12 focus groups in Brisbane, Canberra, Sydney and Melbourne during April, May and June 2008, and
developed an initial format of this workbook through these groups and team workshops.
Simplifcation of the language was a recurring theme, and we have attempted to do this throughout
the project. The challenge has been to ensure we keep the descriptions short, to the point and
relevant to all companies, without making them too specifc. The majority of the construction industry
participants also requested an alteration to the scale used, so a Yes/No/Not applicable format is
used in this workbook.
This workbook, based on industry feedback, is for use on site by various construction companies and
contains 13 SMTs. However, you are invited to personalise the SEI tools to better suit your individual
company and workplaces.
How to use this workbook
You should evaluate each SMT on site using the SEIs provided in this workbook. The SEIs are
designed as multi-user scoring instruments for use by any person on site. There is a space for you to
write your job title and evaluator role so your company can make sure the most appropriate person
evaluates each SMT.
The most appropriate person to undertake the evaluation of how an SMT is carried out should have
one of the following roles:
independent observer if you are observing the SMT
leader/facilitator if you are leading or facilitating the SMT
participant if you are taking part in the SMT and responding for yourself. If members of a group
are responding, each person should fll out an SEI for the SMT.
Only one role is required to undertake the evaluation, but more than one can take part if so desired.
However, please note each user can only act in ONE of these roles for each SEI.
1 It follows on from the Construction Safety Competency Project, which provides a framework for safety critical positions
mapped to 39 SMTs. Please note that there is not a straight ft between the SMTs in the framework and the SMTs in this
workbook, as some wording has changed.
1
Definitions
CRC The Cooperative Research Centre (CRC) for Construction
Innovation is a national research, development and implementation
centre focused on the needs of the property, design, construction
and facility management sectors.
Culture actions Staff behaviours that together create a safety culture as part of the
effective completion of relevant OH&S management tasks.
Descriptor A description, or set of descriptions, of an element which provides
the means to evaluate the SMT being carried out.
Element A subcomponent of the overall SMT being evaluated.
Evaluator status An independent observer, leader/facilitator or participant doing the
evaluation.
Individual observer A person not normally part of the crew undertaking the SMT (e.g. a
person from another crew or team, line manager, subcontractor or
client).
Leader/facilitator A person leading or facilitating the conduct of an SMT.
Participant A person participating in the SMT activity.
Potential evaluator A suggested list of workplace roles or positions which might act
as independent observers, leaders/facilitators or participants when
completing SEI evaluation forms.
SMT Safety management task a defnable activity, action or process
such as carrying out project risk assessments, delivering OH&S
training in the workplace or evaluating OH&S performance of
subcontractors.
SMT description An overall description of the purpose of the SMT.
Safety Effectiveness Indicators Project Workbook 2
Suggestions for implementation of an
SEI program at a workplace
Instructions
The following instructions are provided to assist you with the implementation of the CRC SEI
workbook and tools.
1. A central project or workplace coordinator should be appointed by the workplace manager. This
person should become the workplace champion if anyone using the workbook requires assistance
or clarifcation on any of the evaluation requirements.
The coordinator should be the point of contact for evaluation and feedback returns.
2. The coordinator should become familiar with the instructions included in the SEI workbook and
with the evaluation instructions.
3. Formal presentations to users of the workbook should be held before its implementation. These
presentations should include:
an indication of why the project or workplace has chosen to use the SEI workbook
an overview of what the term SEI means and what it aims to achieve
an overview of what an SMT is, and specifcally what SMTs have been selected
an overview of the contents of the SEI workbook:
- instruction information for completing SMT evaluations
- SMT evaluation forms (one for each SMT)
- instruction to only carry out SEIs that are relevant to the SMTs used at the respective
workplace
- clarifcation that the SEIs evaluate the effectiveness of an activity and do not target
individuals.
4. The coordinator should explain the content and layout of the SMT evaluation forms, noting that the
layout for each SMT evaluation form is the same:
SMT # and SMT title
job title, workplace name and company
potential evaluator positions
date of assessment
evaluators role (note that each evaluator will only perform one role, e.g. independent observer
or leader/facilitator or participant, although there may be more than one evaluator, or more than
one type of evaluator)
SEI description and explanation of why that particular SMT is used (explaining relevance to
evaluators positions and conduct in the SMTs chosen, noting that not all SMTs will be relevant
to all people involved)
element name and descriptors
Yes/No/Not applicable boxes
comments section (used to describe evaluators observations).
3
5. The coordinator should explain how each SMT is evaluated using the SEIs and instruction
information contained within the workbook.
6. The coordinator should use an example that the people attending the presentation can readily
relate to (e.g. toolbox talks) and go through the process of demonstrating how the SMT is
evaluated and how the SEI tool is used and completed.
Make clear with the toolbox talk example that an evaluation can be carried out by:
independent observer someone not normally part of the toolbox talk crew (e.g. a person
from another crew or team, line manager, subcontractor, client)
leader/facilitator the person delivering the toolbox talk
participant the crew or team, or anyone else participating in the toolbox talk.
Note that, although the evaluation results are the opinion of the person conducting the evaluation
(e.g. independent observer or leader/facilitator or participant), and therefore may be subjective,
they are nevertheless valid, and should still be carried out professionally.
7. The coordinator should explain when the SEI should be completed and where the completed
forms should be forwarded to.
8. The coordinator should ensure that all evaluators read the instructions on page 4 before
undertaking an SEI evaluation, and emphasise that the evaluators should contact the coordinator if
they require assistance or guidance.
9. The coordinator should ensure that enough evaluation forms are made available to evaluators.
10. The coordinator should monitor the progress of the evaluations, especially whether the evaluation
forms are generally being completed correctly. Where No or Not applicable responses are
given, these should be explained in the Comments area of the SEI form so that an accurate
interpretation of these responses can be made (e.g. a No response could indicate that
something is not being done that should be done, or that the action does not need to be done on
that site).
11. For guidance on how to interpret the results, please see pages 67.
12. The coordinator should provide the project or workplace management team and senior
management with a summary of the progress of the evaluations, trends that are being identifed
and what opportunities for improvement they identify.
Instructions for evaluating SMTs
Before you read the full instructions and complete the SEI for an SMT, it is important to remember that
these tools measure the safety effectiveness of undertaking the SMT, not how poorly or well it is done
by the people doing it. Each part of the evaluation also gives you the opportunity to indicate whether
key elements of the SMT are being carried out effectively.
1. Before you begin an evaluation using any SEI, enter your job title, the date, your workplace
name and company, and circle your evaluator status (circle one status only). There are three
types:
independent observer if you are observing the SMT, but not participating in it
leader/facilitator if you are leading or facilitating the SMT
participant if you are taking part in the SMT and responding for yourself. If members of a
group are responding, each person should fll out an SEI for the SMT.
2. Read the description for the SEI and, if you need any further information, read why that particular
SMT is undertaken.
3. Go to each of the elements and read the descriptor comments and then tick which box
applies to that comment either Yes, No or Not applicable.

Element no
Element descriptor
Descriptors Descriptor comment No 1
Yes No

Not applicable
Descriptor comment No 2
Yes No

Not applicable
Comments
4. Make any comments about the element in the area provided directly below each descriptor. The
comments should provide the reasons for your score. If you need more room, enter the extra
comments on the other side of the page, noting which element you are writing about.
5. If you have not flled out an SEI before, or have any comments on the tool itself, please talk with
your workplace manager or workplace SEI champion.
6. Return all forms to your supervisor, manager or SEI champion. Please note that some of the
SEIs are designed to be used in more than one sitting.
5
Conducting an evaluation
process flowchart
SAFETY EFFECTIVENESS INDICATOR FOR SAFETY MANAGEMENT
TASK 6: CARRY OUT WORKPLACE AND TASK HAZARD
IDENTIFICATION, RISK ASSESSMENTS AND CONTROLS
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Independent observer OR Leader/facilitator OR Participant
Evaluator role
Workplace name and
company
SEI 6 description This SEI evaluates whether or not the three elements of SMT 6 effectively generate workplace and task
hazard identifcation, risk assessments and controls.
Why SMT 6 is
undertaken
Proactive and robust task risk assessment activities ensure hazard and risk reduction and legal compliance,
and increase OH&S risk awareness on site.
Element 1 The scope of task is clearly defned and all team members are involved in the assessment
process.
Descriptors The team demonstrates a clear understanding of the tools and
systems needed to conduct an accurate task risk assessment.
Yes No Not applicable
Scope of activity is discussed, understood and defned. Yes No Not applicable
All team members contribute to open and frank discussion which
considers all opinions and ideas.
Comments
Element 2 Hazard identifcation, risk assessment and controls are systematically applied.
Descriptors Hazards involved with each task element are identifed. Yes No Not applicable
The level of risk associated with each hazard is identifed. Yes No Not applicable
Controls are allocated in accordance with the hierarchy of control. Yes No Not applicable
Comments
Element 3 Processes for monitoring and review of task risk assessment are considered.
Descriptor Monitoring and review activities for task risk assessment application
are discussed, planned, specifed and allocated.
Comments
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 6 description This SEI evaluates whether or not the three elements of SMT 6 effectively generate workplace and task
Why SMT 6 is
undertaken
Element 1 The scope of task is clearly defned and all team members are involved in the assessment
process.
Scope of activity is discussed, understood and defned. Yes No Not applicable
Comments
Element 2 Hazard identifcation, risk assessment and controls are systematically applied.
Descriptors Hazards involved with each task element are identifed. Yes No Not applicable
The level of risk associated with each hazard is identifed. Yes No Not applicable
Controls are allocated in accordance with the hierarchy of control. Yes No Not applicable
Comments
Element 3 Processes for monitoring and review of task risk assessment are considered.
Comments
Interpreting the results
Interpreting
Each SEI will be used over different time frames daily, weekly, monthly or longer over the lifetime
of a project. For example, SMT 13 (Plan and deliver toolbox talks) can be used weekly at every
toolbox talk, while SMT 1 (Carry out project risk assessments) may only be used occasionally over
the projects life. The variation in time frames will mean that the SEIs will vary in the results they give a
project and the timeframes needed to gain useful results.
Evaluators will tick either Yes, No, or Not applicable. All completed forms for each SEI should
then be reviewed to get a total of Yes, No and Not applicable responses. It is very important to
get comments back when an evaluator marks No or Not applicable. Marking No could mean that
the action was not done, but should have been done, or it could be that the action was not done as
it does not need to be done on that site. If it should have been done and was not, this is an obvious
improvement that people can make to their on-site safety. However, if the element did not need to
be done, the site may take this No to indicate that the safety action is poor, when in fact it is just
not needed. Reading and interpreting comments can lead to further important discussion on sites to
understand why certain actions are not done, or not required within an activity.
Once it is established which safety elements should be done, but are not being done, then over time
the site can work to ensure these are carried out effectively, and understood by all site personnel. As
each SEI is reviewed over time, a site should notice an increase in the number of Yes responses.
Use of culture actions
Another approach that can be used with SEIs is to categorise each element or each descriptor.
This process would align the element descriptors to one of the following nine identifed culture actions,
as found in A Construction Safety Competency Framework (further information can be found in that
book):
communicate company values
demonstrate leadership
clarify required and expected behaviours
personalise safety outcomes
develop positive safety attitudes
engage and own safety responsibilities and accountabilities
increase hazard/risk awareness and preventive behaviours
improve understanding and effective implementation of safety management systems
monitor, review and refect on personal effectiveness.
Each element and descriptor across the 13 SEIs will fall under one of these culture actions.
To use this approach, total up the Yes and No responses across all SEIs and determine which culture
actions are receiving No responses.
For example, if there are 12 descriptors that relate to demonstrate leadership and 50 per cent of the
responses from the workplace being assessed are No, it indicates that there appears to be a lack
of demonstrated leadership against these SMT element descriptors. This should be addressed with
strategies to improve overall performance in this area.
6 Safety Effectiveness Indicators Project Workbook
Culture actions matrix
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3
SEI_ProjectWorkbook_BIGCHART.indd 2-3 22/07/2009 8:39:21 PM
TASK 1: CARRY OUT PROJECT RISK ASSESSMENTS
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 1 description
This SEI evaluates whether or not the four elements of SMT 1 effectively perform project risk assessments.
Why SMT 1 is
undertaken
Integrated and robust project risk assessment activities before start up ensure hazard and risk reduction
and legal compliance, and increase OH&S risk awareness. Control actions require detailed planning by all
involved before risk exposure occurs.
Element 1
The project team has a clear understanding of tools and systems available to undertake a
project risk assessment.
Descriptor The project team demonstrates a clear understanding of the
tools and systems needed to conduct an accurate project risk
assessment.
Yes No

Not applicable
Comments
Element 2
Project risk assessments are undertaken with input from key people.
Descriptor Appropriate people participate in the risk assessment process, and
open and frank discussions take place considering all opinions and
ideas.
Yes No

Not applicable
Comments
Element 3
The results of project risk assessments are used effectively in planning activities and widely
communicated.
Descriptors The project team demonstrates that project risk assessments have
impact on their planning activities.
Yes No

Not applicable
Risk assessment results are understood and agreed, and
responsibilities are allocated.
Yes No

Not applicable
Supported by management, employees, contractors and other key
people.
Yes No

Not applicable
Comments
Element 4
Processes for monitoring and review of project risk assessment are considered.
Descriptor Monitoring and review activities for risk assessment outcomes are
discussed, planned, specifed and allocated.
Yes No

Not applicable
Comments
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 6 description
This SEI evaluates whether or not the three elements of SMT 6 effectively generate workplace and task
Why SMT 6 is
undertaken
Element 1
The scope of task is clearly defned and all team members are involved in the assessment
process.
Yes No

Not applicable
Scope of activity is discussed, understood and defned.
Yes No

Not applicable
Yes No

Not applicable
Comments
Element 2
Hazard identifcation, risk assessment and controls are systematically applied.
Descriptors Hazards involved with each task element are identifed.
Yes No

Not applicable
The level of risk associated with each hazard is identifed.
Yes No

Not applicable
Controls are allocated in accordance with the hierarchy of control.
Yes No

Not applicable
Comments
Element 3
Processes for monitoring and review of task risk assessment are considered.
Yes No

Not applicable
Comments
TASK 13: PLAN AND DELIVER TOOLBOX TALKS
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 13 description
This SEI measures how to plan and hold a successful, value adding toolbox talk that achieves involvement
and awareness.
Why SMT 13 is
undertaken
Toolbox talks are held as one way of ensuring effective consultation, exchange of ideas and information
between work crews and their supervisors leading to increased awareness of safety issues, hazards and
safety actions on site.
Element 1
Facilitator/leader encourages and gets participation, listens, and provides opportunities for
input from all participants.
Descriptors Participants are actively encouraged to participate and to provide
input.
Yes No

Not applicable
Facilitator is open to feedback, encouraging discussion that
increases the level of risk awareness relevant to the team and site.
Yes No

Not applicable
Comments
Element 2
Facilitator/leader organises actions arising from toolbox talk and allocates responsibilities.
Descriptors Action owners are consulted by facilitator/leader before task
allocation.
Yes No

Not applicable
Facilitator/leader confrms understanding of individual responsibilities,
milestones and timeframes, and any other action owners involved.
Yes No

Not applicable
Action owners recognise and support the need for change and the
outcomes wanted from the actions.
Yes No

Not applicable
Comments
Element 3
Facilitator/leader records relevant toolbox meeting discussion, awareness points, actions
and action owners.
Descriptors Toolbox talk is accurately documented and distribution process
agreed.
Yes No

Not applicable
Awareness strategies, opportunities and any improvements or
requests raised or identifed are accurately captured.
Yes No

Not applicable
Agreed action owners, activities and time frames are recorded and
allocated.
Yes No

Not applicable
Comments
TASK 16: CONSULT ON AND RESOLVE ISSUES
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 16 description
This SEI measures the implementation of the processes that ensure effective OH&S issue resolution takes
place.
Why SMT 16 is
undertaken
To engage people on site in effective consultation to fx OH&S issues is essential. Poor confict resolution can
impact negatively on project budget, timelines and safety performance.
Element 1
The project team has a clear understanding of safety issues with potential for confict and
which require resolution.
Descriptor The project team demonstrates clear understanding and support
for established processes that effectively achieve OH&S issue
resolution.
Yes No

Not applicable
Comments
Element 2
Effective application of issue resolution processes and problem solving strategies.
Descriptors Project team members are actively encouraged to identify and raise
issues and concerns.
Yes No

Not applicable
Active engagement in meaningful discussion with relevant
appropriate focus on issue and its resolution.
Yes No

Not applicable
Agreed outcomes developed and recorded to address the issues
identifed.
Yes No

Not applicable
Comments
Element 3
Issue resolution outcomes are effectively communicated with relevant people.
Descriptors All relevant people affected by the issue have a clear understanding
of the outcomes of the resolution process, including:
individual ownership of roles
responsibilities to implement the agreed actions.
Yes No

Not applicable
Yes No

Not applicable
Comments
Element 4
Process for monitoring and review of agreed resolutions is established.
Descriptor Monitoring and review of agreed resolutions are discussed, planned,
specifed and allocated.
Yes No

Not applicable
Comments
TASK 18: CHALLENGE UNSAFE BEHAVIOUR /ATTITUDE AT
ANY LEVEL WHEN ENCOUNTERED
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 18 description
This SEI measures the effectiveness of the approach taken to challenge and to change unsafe behaviours
and attitudes.
Why SMT 18 is
undertaken
Systems alone do not make safe workplaces. One important element is the behaviour and attitude of all
people on site. This SMT addresses unwanted behaviours and attitudes that can lead to the erosion of safety
culture and safety performance.
Element 1
Identify reasons for at risk behaviours.
Descriptors Discussions focus on education and an opportunity for improvement
in safety performance.
Yes No

Not applicable
Evidence of a systematic approach that identifes unsafe behaviours.
Yes No

Not applicable
Consistent and visible leadership by management in OH&S
behaviours and actions.
Yes No

Not applicable
Comments
Element 2
Discuss at risk behaviour/attitude with individual and identify positive attitude/behaviour
activators.
Descriptors Positive, proactive discussion between people that identifes the
positive aspects of an activity as well as recognising unsafe
behaviours or unsafe work.
Yes No

Not applicable
Discussions with at risk people is documented.
Yes No

Not applicable
Findings reported on site making sure that individuals are not
identifed.
Yes No

Not applicable
On-site communication of actions that fxed previous unsafe items.
Yes No

Not applicable
Comments
Element 3
Identify, negotiate buy-in to get the required behaviour/attitude.
Descriptors Feedback is consistent, positive, fact-driven and relevant.
Yes No

Not applicable
Evidence of acceptance of responsibility for unsafe act/behaviour and
required changes.
Yes No

Not applicable
Taking ownership of future actions.
Yes No

Not applicable
Constructive discussions occur to fnd future roadblocks to meeting
safety requirements.
Yes No

Not applicable
Processes in place to communicate learnings for corrective or
preventative action.
Yes No

Not applicable
Comments
TASK 20: RECOGNISE AND REWARD PEOPLE WHO HAVE
POSITIVELY IMPACTED ON OH&S
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 20 description
This SEI measures project processes which acknowledge and promote safety innovation and excellence.
Why SMT 20 is
undertaken
A robust and effective rewards and recognition process creates safety innovation and a positive safety
culture. People should clearly understand what safety innovation and excellence are and constantly strive
to achieve them. Well developed and transparent awards and recognition activities add to the overall safety
culture.
Element 1
Reward and recognition are integral aspects of safety management programs.
Descriptors There are well established and transparent processes in place to
reward and recognise excellence in safety behaviour, performance,
initiative and innovation.
Yes No

Not applicable
Rewards are equitable across all workplace participants.
Yes No

Not applicable
Rewards promote reporting of issues, concerns, incidents, safe
behaviours and risk awareness.
Yes No

Not applicable
Comments
Element 2
An open approach to reward and recognition for all people on site.
Descriptors People understand the importance of rewards and recognition
programs.
Yes No

Not applicable
People contribute to this process.
Yes No

Not applicable
Senior management publicly recognises the behaviours, examples
and importance of safety champions.
Yes No

Not applicable
Comments
TASK 21: DELIVER OH&S TRAINING ON SITE
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 21 description
This SEI measures the effectiveness of the identifcation, development and implementation of OH&S training on site.
Why SMT 21 is
undertaken
Identifying, developing and implementing effective safety training ensures that people are aware of individual
competencies required, and that their responsibilities are documented, communicated and understood.
Building the knowledge, skills and behaviours of individuals provides clarity and raises awareness of safety
risks and provides the necessary controls.
Element 1
The workplace identifes training and key outcomes required to provide increased knowledge
and understanding of OH&S.
Descriptor The site has a well documented, relevant and communicated process
for identifying who requires training, what the key objectives are
based on legal requirements, and the risk management tools and
safety training requirements that are linked to workplace activities.
Yes No

Not applicable
Comments
Element 2
The workplace has and communicates a training matrix that identifes who requires training,
to what level and how often.
Descriptors A well documented, relevant and communicated safety training plan
is in place.
Yes No

Not applicable
The safety training plan identifes who is required to undergo task
specifc training, when it is required and who is responsible for delivery.
Yes No

Not applicable
Comments
Element 3
OH&S training delivery is effectively implemented.
Descriptors Safety training is structured, relevant and clearly follows identifed
training objectives.
Yes No

Not applicable
Training packages are structured and aligned with adult learning
principles.
Yes No

Not applicable
People delivering OH&S training understand the training principles
required.
Yes No

Not applicable
People delivering OH&S training are qualifed to deliver safety training.
Yes No

Not applicable
Comments
Element 4
OH&S training effectiveness is monitored, assessed and reviewed.
Descriptors The workplace has specifc tools for measuring, reviewing and
improving safety training.
Yes No

Not applicable
The results of these processes generate continuous improvement in
safety performance.
Yes No

Not applicable
Feedback on training effectiveness is communicated to relevant
people on site and in head offce.
Yes No

Not applicable
Comments
TASK 22: CARRY OUT FORMAL INCIDENT
INVESTIGATIONS
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 22 description
This SEI measures the incident investigation process and the effectiveness of fndings to prevent future
incidents.
Why SMT 22 is
undertaken
Incident investigations provide the opportunity to identify incident causes and take actions to control them.
Findings need to involve key people to accurately identify failed or overlooked control measures. Lessons
learnt from investigations need to be communicated, implemented, monitored and owned to determine their
effectiveness.
Element 1
The incident investigation involves all relevant people.
Descriptor The incident investigation involves all relevant people, including
key individuals with a detailed knowledge of incident investigation
methods and processes.
Yes No

Not applicable
Comments
Element 2
The incident investigation processes are robust and accurately determine the causal factors
of failed or omitted controls.
Descriptors The incident investigation:
accurately identifes the incident circumstances
documents incident causal factors and failed controls
ensures the process does not blame individuals.
Yes No

Not applicable
Yes No

Not applicable
Yes No

Not applicable
Comments
Element 3
Incident investigation establishes fndings and recommendations and communicates these
to the workplace and senior management.
Descriptors Incident investigation fndings establish clearly identifed
recommendations designed to prevent incidents from occurring
again.
Yes No

Not applicable
Findings and recommendations are:
recorded and allocated
communicated to all relevant workplace participants.
Yes No

Not applicable
Yes No

Not applicable
Comments
TASK 24: CARRY OUT FORMAL INSPECTIONS OF WORK-
PLACE AND WORK TASKS
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 24 description
This SEI measures the effectiveness of workplace safety inspections and the inspection of planned or
unplanned work tasks to enable improvement strategies to be developed.
Why SMT 24 is
undertaken
Robust and fully integrated safety inspection processes provide the means by which site activities and work
tasks can be measured and improvement strategies are implemented.
Element 1
Site or work task inspections are planned and structured to identify hazards.
Descriptors The inspection process is formally structured and key people have a
clear understanding of the process.
Yes No

Not applicable
Inspections identify hazards for routine work and planned high risk
tasks.
Yes No

Not applicable
Inspections are conducted by a range of trained relevant site people.
Yes No

Not applicable
Comments
Element 2
The safety inspection process uses suitable inspection tools for the site or work tasks being
inspected, and actively interacts with relevant people.
Descriptors Inspection activities are robust and refect key site requirements and
work tasks.
Yes No

Not applicable
The inspection process includes a range of techniques and actively
communicates with people to identify potential hazards beyond
obvious visual inspection.
Yes No

Not applicable
Everyone understands and supports the reasons and intent of the
safety inspections.
Yes No

Not applicable
Comments
Element 3
Inspection fndings are presented positively and clearly and identify opportunities for
improvements that are measured and communicated.
Descriptors Inspection results clearly document the site and work task
defciencies.
Yes No

Not applicable
The fndings identify improvement strategies to be developed, owned
and supported.
Yes No

Not applicable
A robust issue tracking process is conducted and the owners record
improvement trends made as a result of the inspection process.
Yes No

Not applicable
Comments
TASK 25: RESEARCH AND PREPARE REPORTS ON
OH&S ISSUES, PERFORMANCE AND IMPROVEMENT
STRATEGIES
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 25 description
This SEI measures the effectiveness of OH&S reports and mechanisms which aim to improve project OH&S
performance.
Why SMT 25 is
undertaken
Initiating the analysis and communication of OH&S performance information enables projects to proactively
identify defciencies and improvement strategies. Developing clear and concise OH&S reports demonstrates
commitment and leadership by management. This in turn engages and empowers people to improve safety
performance.
Element 1
OH&S information is systematically gathered and analysed to identify improvement actions.
Descriptors The project adopts a robust process of analysing all relevant OH&S
information from which improvements can be made.
Yes No

Not applicable
The analysis of OH&S information is relevant, regular and is
conducted by management in consultation with relevant people (e.g.
HSRs and Safety Committee) in order to demonstrate consistent
and visible leadership.
Yes No

Not applicable
Comments
Element 2
The project clearly and concisely documents OH&S performance and improvement fndings.
Descriptors OH&S reports are clearly arranged and include information which the
project can use to improve safety performance.
Yes No

Not applicable
The information is relevant and includes realistic and measurable
improvement strategies, including accountabilities.
Yes No

Not applicable
Recommendations are presented to and reviewed by all relevant
forums (e.g. Safety Committee).
Yes No

Not applicable
Comments
Element 3
OH&S reports outlining analysis of fndings are communicated to relevant people.
Descriptors The process of sharing OH&S report information is relevant,
structured and consistent.
Yes No

Not applicable
OH&S reports are handed out at forums and the results are
communicated and discussed with all people, including senior
management.
Yes No

Not applicable
Strategies are communicated or developed as a result of
consultation processes.
Yes No

Not applicable
Comments
TASK 26: MONITOR SUBCONTRACTOR ACTIVITIES
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 26 description
This SEI measures the effectiveness of monitoring subcontractors activities and the effectiveness of safety
improvement strategies.
Why SMT 26 is
undertaken
The monitoring and feedback of subcontractor activities assists with the development of safety initiatives. The
ongoing monitoring and evaluation of subcontractors activities ensures that they engage in safe work and
take ownership of improving safety
Element 1
Subcontractor safety expectations are clearly defned and communicated.
Descriptors Subcontractor leadership is able to clearly defne hazards and
controls relevant to the contracted scope of work.
Yes No

Not applicable
Subcontractor has an established capacity to safely undertake the
contracted scope of work.
Yes No

Not applicable
Subcontractors and their employees clearly demonstrate that they
understand and follow the safety obligations of project defned
requirements.
Yes No

Not applicable
Comments
Element 2
Use evaluation tools and mechanisms to determine and monitor the effectiveness of
subcontractor activities.
Descriptor Well defned tools are available and implemented to identify, monitor
and evaluate the effectiveness of subcontractors safety actions and
behaviours.
Yes No

Not applicable
Comments
Element 3
Work with subcontractors to identify activities that present opportunity for safety
improvement.
Descriptors The project shares safety performance information with the
subcontractor for the purpose of communicating and improving
safety behaviours.
Yes No

Not applicable
The project demonstrates a willingness to provide, receive and
consider positive and negative feedback to improve subcontractor
safety understanding, actions and behaviours.
Yes No

Not applicable
Comments
Element 4
Ensure identifed improvement strategies are implemented, monitored and effective.
Descriptors The project actively identifes, implements and monitors strategies to
continuously improve subcontractor safety understanding, actions
and behaviours.
Yes No

Not applicable
There is evidence of people with a safety responsibility taking an
active interest in the outcomes of improvement strategies.
Yes No

Not applicable
Comments
TASK 28: EVALUATE OH&S PERFORMANCE OF
SUBCONTRACTORS
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 28 description
This SEI determines the effectiveness of evaluating subcontractor performance.
Why SMT 28 is
undertaken
Performance monitoring tools and systems are needed to provide subcontractors with information to
improve unsatisfactory safety performance. The tools need to be easy to use so they conveniently and
accurately determine safety performance of the subcontractor against defned benchmarks.
Element 1
The project team has a clear understanding of tools and systems available to determine the
safety performance of subcontractors.
Descriptors Subcontractor performance evaluation tools are developed and
communicated to all relevant people.
Yes No

Not applicable
The project team demonstrates a clear understanding of the tools
and mechanisms needed to conduct ongoing subcontractor
performance monitoring.
Yes No

Not applicable
Comments
Element 2
Use evaluation tools and mechanisms to determine subcontractor safety performance.
Descriptor Robust and relevant tools and mechanisms are consistently applied
to evaluate subcontractors safety performance. These processes
evaluate all key safety requirements of subcontractors performance
in order to assess the development of safety improvement
programs.
Yes No

Not applicable
Comments
Element 3
Provide clear and concise feedback to subcontractors on their safety performance
evaluation outcomes.
Descriptors Well established performance measurement results provide
subcontractors with clear information on their safety performance.
Yes No

Not applicable
Subcontractors clearly know where safety performance
improvements can be implemented and why improvement is
required.
Yes No

Not applicable
Comments
TASK 36: WORK WITH PEOPLE TO SOLVE SAFETY
PROBLEMS
Job title
Date of evaluation
Evaluator status
(CIRCLE ONLY ONE)
Evaluator role
Workplace name and
company
SEI 36 description
Display and use of an effective process that actively involves all relevant people in problem solving.
Why SMT 36 is
undertaken
To ensure interactive workforce engagement and collaboration in interventions before risk exposure occurs.
Element 1
Collaborative and proactive approach to identifying hazards and issues.
Descriptors Consultation process is understood and applied.
Yes No

Not applicable
Inspections identify hazards for routine work and planned high risk
tasks.
Yes No

Not applicable
Inspections are conducted by a range of trained relevant site people.
Yes No

Not applicable
Comments
Element 2
Seek input from all relevant people.
Descriptors Input is encouraged, constructive, clear and non-biased.
Yes No

Not applicable
Issues are elevated to the appropriate levels for input from anyone, or
all affected.
Yes No

Not applicable
Comments
Element 3
Collaboratively develop and implement solutions.
Descriptors Interactive stakeholder engagement and collaboration in interventions
or solutions before risk exposure occurs.
Yes No

Not applicable
Issues are resolved with shared consensus.
Yes No

Not applicable
Solutions communicated to those impacted.
Yes No

Not applicable
Comments
ISBN 978-0-9804262-2-9
July 2009
For copies of this industry publication go to www.construction-innovation.info or contact:
Cooperative Research Centre for Construction Innovation
Level 9, L Block, QUT Gardens Point
2 George Street, Brisbane, Qld, 4000 Australia
Telephone: +61 7 3138 1393
Email: enquiries@construction-innovation.info
Web: www.construction-innovation.info
A CD insert provides copies of and extracts from
to help organisations customise its content.
Safety Effectiveness Indicators Project Workbook builds on the work undertaken in the development of A
Construction Safety Competency Framework: Improving OH&S performance by creating and maintaining a
safety culture by establishing a set of measures which will provide the construction industry with a set of tools
that describe best practice approaches to delivering Safety Management Tasks identifed in A Construction
Safety Competency Framework.
Safety Effectiveness Indicators Project Workbook is for use by all levels of construction staff, from senior and
line managers to supervision and workforce. It is a tool for companies to measure safety on site, and has the
fexibility to allow adaptation of the tool to suit their organisational requirements. The effective implementation of
this tool should further pave the way for improving workplace safety in the industry.
Project Workbook
Icon.Net Pty Ltd 2009
ISBN 978-0-9804262-2-9

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