Terms

8/16/2014 Terms Conditions Page | GoPaisa.
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This is a legal document which dictates all the terms and conditions which are
subject to the use of GoPaisa.com.
GoPaisa.com which is referred to as "GoPaisa", "we" or "us" in the following
document. By registering as a user on GoPaisa.com, you are accepting our terms of
service. Therefore, you must read and understand this document before using our
services. This document may be subject to change in the future at our sole
discretion as stated in clause 13 below.
1. Our Service
GoPaisa.com enables its registered users to avail Cashback or a cash reward on
their purchases from retailers listed on the website. GoPaisa.com also provides
discount codes and coupons of various online retailers.
You can also refer to our help pages and other documentation on GoPaisa.com
incase you seek more information or have any queries regarding our services.
2. Obtaining an Account
GoPaisa.com is intended to be used by Indian customers and only provide cash
rewards or Cashback in Indian National Rupee (INR). One must be an Indian
Resident and at least 18 years of age to register for a GoPaisa Account. Only one
account is allowed per person.
8/16/2014 Terms Conditions Page | GoPaisa.com
Change of Name & Email on your GoPaisa account is not permitted due to security
concerns. Therefore,you must provide only genuine, accurate and current
information while registering for an account with GoPaisa.com. This information
includes your name, email address and other relevant details. You are also liable
to keep this information updated in case of any change. As your email address is
critical for a seamless communication between you and GoPaisa, you must ensure
that you have full access to the email address you provide us.
3. Termination of Account
GoPaisa.com reserves the right to terminate any account incase any fraudulent,
abusive or unfair activity is obeserved from that accoount. In addition, accounts
that are deemed to be "inactive" as per clause 14 may also be terminated.
GoPaisa account may only be used for personal, non-commercial use, any accounts
being used for commercial activity will be terminated.
In case user does not provides us with a valid or serviceable email address, his/her
membership will also be terminated.
We also reserve the right to refuse or deny membership to any individual.
4. Cashback
As a GoPaisa member you can avail Cashback or a cash reward for making a
purchase from various retailers listed on GoPaisa.com. However, GoPaisa can only
provide cashback on genuine transactions which are successfully tracked and
verified by the retailers. Once your transaction is successfully tracked and
verified by the retailer, we get a commission form the retailer and we pass on
this commision in the form of cashback onto you.
Please take into account that under certain conditions, your transaction may not
get tracked or qualify for a cashback. Under any circumstances, we cannot be held
responsible for the same. Retailers deem a transaction to be genuine or valid
through their own set of rules. A transaction deemed as non-genuine or invalid by
the retailer would not qualify for a cashback. For more information regarding
these conditions, please refer to our FAQs pages.
GoPaisa would always make the best efforts on its part to recover non payments
and missing cashback from the retailers. In case, you made a genuine transaction
and did not receive a cashback, you can make a claim by contacting our support.
However, we reserve the right to stop chasing your cashback claim at any point
and our decision will be final in this regard.
At times you may receive a lower amount in cashback than what you were
expecting. This happens when retailer gives us an amount less that his original
claim. In this case, you may raise a query and we would take it up with the retailer.
Though, we reserve the right to close this enquiry claim if the retailer still does not
pays in a period of six months.
Cashback may also be forfeited by GoPaisa under the following circumstances :
a. In case the user is not logged in while transacting through GoPaisa and we
receive an unattributed cashback payment which is not associated with any user
account.
b. In case the cashback is attributed to an account which is terminated by GoPaisa
under Clause 3 or 10.
5. Referrals
GoPaisa currently pays a bonus Rs.50 for each of your referral. This referral bonus
is subject to change at any point of time as per the discretion of GoPaisa. However,
to get the referral bonus, the referred member must satisfy certain conditions and
requirements:
- Only genuine and unique referrals will be paid. - Referred member must
accumulate cashback amount of atleast Rs.99 in his account.
Multiple accounts or signups by the same user or any fraudulent signups will
result in permanent termination of the accounts.
6. Payments
GoPaisa offers four modes through which users can request for their payments :
- Wire (Online Transfer)
- Mobile/DTH Recharge
- Shopping Vouchers
Users can make a payment request as per their convenience once they have met a
certain criteria.
For their first payout request, user must aggregate a minimum of Rs.149 in his/her
GoPaisa account, out of which Rs.99 must be from his/her cashback earnings. A
nominal processing fee of Rs.99 for every Rs. 1000 cashback redeemed is also
charged which is automatically deducted from your first payout.
For subsequent payment requests, users can request for a payout once they have
aggregated:
- Rs.100 for Wire (Online Bank Transfer)
- Rs.50 for Mobile/DTH Recharge
- Rs. 250 for Physical shopping vouchers
User must ensure to provide correct and updated payment details. GoPaisa will
not be responsible for payments made to incorrect destinations. GoPaisa can also
be not held liable for any delay in payments.
In case any unusual or fraudulent activity is detected from any account, we reserve
the right to place on hold all payment requests from that account indefinitely until
further investigation.
7. Privacy Policy
Our Privacy Policy dictates what information we may collect about you, how we
may use it, the choices you have concerning its use and whether we share it with
any third party. This Privacy Policy forms a part of this document, and by agreeing
to the same you also give us the consent to handle your information as per the
terms of the policy.
8. Intellectual Property & Copyright
GoPaisa.com is protected by a copyright. GoPaisa Netventures Private Limited
solely holds all copyrights, trademarks and intellectual property rights pertaining
to GoPaisa.com and its services. No one may copy, reproduce or distribute any part
of this site with or without modification or any data contained within the site
without our prior consent. No one may commercially exploit the identity, logo or
services of GoPaisa.com.
By uploading any kind of material on GoPaisa, you also grant us a non exclusive
right to use, reproduce or distribute that material.
9. Our Role
Please note that all transactions you make are with individual retailers, not with
GoPaisa.com. GoPaisa is not involved in any way in the transactions you make on
any of the retailer\'s website listed on GoPaisa. GoPaisa.com merely redirects you
to the retailer\'s website and thus is free from any liability or legal obligations that
may be applicable to the sellers of those goods and services.
We are also free from any control or responsibility of :
- Quality, safety or legality of the goods and services offered by retailers listed on
GoPaisa.
- Whether the retailers can or will supply the goods and services they are offering.
10. Unauthorised Use of our Website
GoPaisa reserves the right to terminate any user account and forfeit the earnings
of the same, if it is found to be in violation with any of our Terms of Service.
Users must not make or attempt to make any transaction with a retailer or to gain
cashback by providing incorrect or false information. Users must also refrain
themselves from fraudulently or unfairly exploiting retailer\'s offers.
In the event of tampering with the website including modification of URLs,
distributing unauthorised URLs, email cloaking, running automated scripts or
pages being spidered will also result in permanent suspension/termination of the
account.
GoPaisa members are also under the obligation that any material posted by
him/her may not :
- Be defamatory, offensive, abusive, obscene, indecent or of malicious nature.
- Contain any computer virus, macro virus, Trojan horse, worm, or anything else
designed to interfere with, interrupt, or disrupt the normal operating procedures
of a computer or to surreptitiously intercept, access without authority, or
expropriate any system, data or personal information.
- Violate any applicable law or regulation.
- Breach the rights of any person or entity.
- Advertise any goods or services.
We would like you to report to us, incase you see anything on GoPaisa.com that
violates the above mentioned criterion. Each user also acknowledges that GoPaisa
is entitled but is not obliged to remove any such material that is violation with
above mentioned criterion.
11. Liability
We are liable for providing the services of GoPaisa.com with ample care, skill and
with the best intentions for our users.
GoPaisa will only be liable as explicitly stated in this document, but will be free
from any other liability, duty or obligation whatsoever in contract, tort or
otherwise.
Gopaisa shall also not have the liability to you or any other entity/person in respect
of material material provided by users, transactions (or non-transactions) with
retailers, or any activity or communication relating to such material or
transactions.
Users are solely liable for maintaining the confidentiality of their password and
GoPaisa cannot be held responsible for any password theft or any consequences
arising from the same.
12. Indemnificiation
You agree to indemnify GoPaisa Netventures Private Limited against all liability,
loss, claim, demand, damage or expense that may occur:
- In relation to the use of GoPaisa.com
- Any violation of the terms and conditions listed in this document
- Any transaction with any retailer listed on GoPaisa
Though, we take the utmost care and the most stringent measures to ensure that
the information present on GoPaisa.com is accurate and up to date, we do not take
any liability for any error or ommision or any loss arising from the same.
13. Modification of Terms
We solely reserve the right to modify the terms and conditions listed in this
document and post a new one, at any point of time at our sole discretion. Users
will thoroughly be notified of any modifications and the new Terms of Service will
come into effect no later than 30 days.
14. Inactive Accounts
We reserve the right to terminate any inactive accounts. "Inactive" Accounts are
those accounts which do not show any activity for a period of 12 months. To avoid
your account be marked as inactive simply log in to your account once every 12
months.
15. Miscellaneous
In the event of our failure to act upon any breach of any provision of this
Agreement will not constitute a waiver of our right to subsequently enforce such
provision or any other provision of this Agreement.
In case any part of this agreement is held to be invalid, the remainder of this
agreement shall remain to be valid and enforceable.
16. Linking To and From GoPaisa.com
GoPaisa welcomes other websites to link to it, however it does not allows its pages
to be loaded in frames on other sites. We also do not allow links from websites
which may have offensive, obscene or distasteful content.
In order to render our various services, GoPaisa links to various other websites.
GoPaisa is not in control of the content on these websites and is free from any
responsibility of the same. By linking to any of the websites, we are not making any
kind of endorsement and affiliation with them strictly in terms of content.
If you find any link on GoPaisa that can be construed as offensive or is not working,
we would like you to report the same to us through our contact page.
17. Operation of our Service
We reserve the right to terminate, modify or suspend any aspect of our services or
the entirety of it, at our sole discretion at any point of time. At times, the service of
GoPaisa may not be available to you due to technical or any other difficulties.
However, we do our best to ensure an uninterrupted access to our services, we do
not guarantee the same.
We will also endeavour to minimize any planned periods of unavailability of our
services and notify you about the same.
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18. Virus Disclaimer
We make our best efforts to rigorously scrutinize all the content posted on
GoPaisa.com. However, we cannot be held responsible for any kind of loss or
damage to the data on your computer occurring while using GoPaisa.com.
19. Law
All the provisions of this document and our relationship with each user of GoPaisa,
is governed by the laws of India.
Any dispute arising in relation to this agreement would be exclusively subjected
under the jurisdiction of Delhi court.
20. Keeping this Agreement
GoPaisa will not file an Individual agreement for each and every user who registers
on GoPaisa.com. You can access this agreement for our website. It is
recommended that you keep a copy of this agreement by printing or downloading
it on on your personal computer.
21. Contact Details
For any queries regarding our terms and conditions you may contact us through
our Contact Us page. Please note that all communications under this Agreement
are to be sent and received only by email. For this purpose, your notices should be
sent via our contact form , and we will send you our notices at the email address
you provide us when you register for an account on GoPaisa.com.
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