FOR BANK EMPLOYEES By S.SRINIVASAN Retired Bank Unionist OUR STAND OF 25% HIKE IS JUST AND SACROSANCT! PART IV! CONCLUSION WAY FORWARD The goal of my dissertation in this approach paper is to enhance the awareness of the bank employees and their well wishers to generate in!iring minds" with #iew of gal#ani$ing strategies to settle the present impasse in the on going %& bipartite negotiations. 'y goal is to prepare and merge their hearts and minds to resist" rep!lse the intransigence of IBA ()o#ernment combine in denying o!r *!st wage re#ision by considering o!r demand of minim!m +, - that too in pay slip components as against the tradition till . th bipartite of settling wage load on establishment e/pendit!re.
I ha#e to the best of my ability en!merated things and e#ents from an historical perspecti#e. This paper for ob#io!s reasons cannot be a f!ll commentary of the finished and !nfinished tasks we ha#e. I am not merely pro or anti establishment. 0n the contrary I know that we am a #ital section of this establishment o!rsel#es and !nlike most other sections of the establishment I want to de#elop and dri#e a self critical and critical #iewpoint with #iew of generating thinking " en!iring minds" enhance awareness and learning. In this process we learn" !nlearn and relearn. It is with this sole ob*ecti#e this approach paper is presented. To me Ser#ing the interest of o!r members and contrib!ting to the de#elopments of a free democratic trade !nion in the co!ntry is the goal that I had fi/ed to myself . . This is my g!ide for the present and #ision for f!t!re 1 a free comm!nity of trade !nions2 independent b!t interdependent" non political b!t politically critical" !niting one great family of working class" o!tgrowing and transcending the hates and fears that rend o!r age. I will not reach that goal % today or tomorrow. I may not reach the goal in o!r lifetime. B!t the !est is one of the greatest ad#ent!res I wish co!ld !ndertake. Somebody was reported to be telling that something is better than nothing. Nothing" if nothing happens" b!t e#erything possible sho!ld be e/plored" and for that e#erybody sho!ld be prepared. 3hen nothing is pro*ected as e#erything" anybody can !nderstand that something is wrong somewhere. 0f co!rse the fa!lt lies with IBA. They leak o!t some places of information and somebody loyal to them e/aggerates things and tries to mislead bank employees. So in this paper I ha#e *!stified o!r demand !nder 4 s!bheadings with some statistics" which *!stify a better deal for Bank 5mployees in the ongoing %& bipartite. We have narrated till now in justifications 1 to 6, back with rationale, logic, and in a historical perspective what we have been able to do and what remains to be done. We should self critically evaluate our performances, our positive sides as well as our deficiencies and only then can we amend our shortfalls and strengthen ourselves I consider it highly essential for the yo!ng generation of Bank employees to be con#ersant with the history of Bank employees6 Trade Union 'o#ement. It is a matter of pride that the pioneers in the history of Bank Employees !rade "nion #ovement the first and foremost among the Bank$ Employees !rade "nion #ovement was !he %mperial Bank of %ndia %ndian &taff 'ssociation that was formed in 1()* much before the advent of %ndian !rade "nions 'ct in 1()6 itself .A glimpse of the glorio!s history of the bank employees mo#ement is replete with facts from A!g % till midnight of Sep %," %.74 the Strike in Bengal 8ircle stretching from 8hittagan* in North and N95 India to :eshawar in North93est in the s!b9continent in ;&& branches and pay9 offices in#ol#ing 4.%&& employees under the banner of %mperial Bank of %ndia %ndian &taff 'ssociation. Before la!nching the strike action employees made repeated appeals to the bank to stop ded!ctions of %,- <%&=,-> from pay. The 'onthly pay bill of 4.%&& employees 1 Rs. +.?&.&&&(9 i.e. a#g. Rs. 77(9 per head <e/cl!ding @.A.>. B!t that of only 7+ white officers <lords> 1 A,.&&&(9 i.e. a#g. Rs.+.+4&(9 per head <e/cl!ding @.A.>. So the ratio %B more than ,%. !heir demands for strike action were$ +*, -%&E %. /'0 <In %.;% the management effected a c!t of %&- on :ay on the plea of recession and a f!rther c!t of ,- towards :ension C!nd> Rescinding of ,- c!t towards :ension C!nd Dea#e r!le as a#ailable to )o#t. employees + 'edical Treatment at BankEs cost :romotion :olicy )rat!ity to those depri#ed of :ension Specific working Fo!rs @earness Allowance as per cost of Di#ing :roper 5n!iry before entering ad#erse comments in the ser#ice record etc. Corm %.,& to %.4+ o!r ser#ice conditions were settled in Ind!strial trib!nals. Beca!se of the bitter e/perience before the Trib!nals from %.7. to %.47" !nion demanded direct negotiations and collecti#ely bargained settlement to decide the wages and ser#ice conditions of bank employees. They l a!nched powerf!l agitation in %.47" %.4," %.44 incl!ding the famo!s Gwork9to9r!le mo#ementE d!e to which the )o#ernment and the bankers had to concede the demand and the first ever industry 1 level bipartite settlement was signed on 1(21*21(66. @!e to efforts of the !nions the principles of collecti#e bargaining between IBA < organisaton of the employers in banks > > and ape/ body of all India !nions in the banking ind!stry and settling disp!te bilaterally and thro!gh dialog!e came to #og!e instead of the go#ernment inter#ention in the matters pertaining to employment conditions and ind!strial relations" Since then" periodical Bipartite Settlements ha#e been entered into between IBA and !nions " the last one being the . th Bipartite Settlement signed on +?9&79+&%&. !hus bank employees can be justly heralded are precursors for introduction of era of bipartism in other industries, more so in /ublic &ector "ndertakings in %ndia. A ob*ecti#e st!dy of The collecti#e bargaining agreements in p!blic sector !ndertakings incl!ding banking sadly re#els that are always applicable to all the permanent workers irrespecti#e of whether they are formal members of the !nion or not. Fowe#er" the cas!al workers" which comprise abo!t +& per cent of the workforce" are not bo!nd by the collecti#e bargaining agreements. UnionsE right to collecti#e bargaining has had its !ps and downs. The managementEs had their own ass!mption abo!t the legitimacy and role of collecti#e bargaining and therefore the tr!e spirit of freedom of association and collecti#e bargaining has been missing for many years. Some agreements ha#e cla!ses that are detrimental to the interests of workers and workers feel that the #ario!s cla!ses are a sello!t. Both !nions and workers ha#e resigned to the fact of the ascendancy of the management. The history of collecti#e bargaining also highlights that the management as well as the !nions ha#e always operated with a win lose strategy and both the parties ha#e attempted to B'- the 3'%. <rather than bargain> of each ; other. As a res!lt" there ha#e been #ario!s strikes. In their absence the ind!strial relations ha#e been far from peacef!l. The managementHworkers and earlier !nion members allegeHdoes not accept the idea of collecti#e bargaining in its tr!e spirit. Even in the ongoing negotiations in the 1* bipartite we find this unhealthy bar the gain trend, against the ethos of true biapartism. While the unions have reduced their demand from 4* , 5see the 6indu business line 7anuary, 16, )*1+ http$88www.thehindubusinessline.com8industry2 and2economy8banking8wage2revision2talks2bank2unions2may2demand2 4*2pa9, %B' a has moved an inch from 1* , to 11 , only during the last round of negotiations on 14262)*1+. !here after stalemate continues. !hereafter we find a spectacle of negotiations across the table totally stalled, put to comatose and is replaced with e:change of three letters between the parties much to disgust and disenchantment of the bank employees. !hus the 1*th industry2wide bipartite wage settlement negotiations in the banking sector have dragged on for more than one2and2 a2half years now without making much headway. Trade !nion members are not only workers" b!t also cons!mers and citi$ens. As workers they e/pect !nions to defend their rights and interests at work. As cons!mers they are not content if the !ality is shoddy or inconsistent" prices are !nreasonable" s!pply erratic and attit!des of staff reprehensible. As citi$ens they want their rights abo#e other workers rights. As members of the comm!nity they want the go#ernment to set things in order" stem poll!tion and c!t red tape. Th!s today trade !nions ha#e additional dilemmas beca!se their members wear different hats. In the enterprise where they work" they are affected employees seeking to protect and defend the rights and interests as employees" or they look at iss!es thro!gh the eyes of a cons!mer or member of the comm!nity. 3e will be isolated if we merely and narrowly p!rs!e the selfish sectional interests of the members at the enterprise. 3e sho!ld therefore fit in the role of aligning o!r members with the interest of those of the immediate comm!nity and the wider society. It is time trade !nions in banking ind!stry look at changing role of trade !nion with regard to its m!ltiple stakeholders in the wider societyB go#ernment" employers" members" cons!mers" comm!nity" non9go#ernmental organi$ations and other ci#il society instit!tions and makes a case for demand of +,- hike by making for broader coalitions and wider networking with social media" networking sites of bank employees and for the bank employees to be able to 7 make an impact. There is impetrati#e need to forge alliances establish broad alliances with #ario!s instit!tions in the ci#il society. And abo#e all there is !rgent need to form a real !ntied for!m" !niting all the !nions in adapting a common strategy for str!ggle in f!lfillment of this demand and break the ongoing stalemate. )o#ernments" IBA or Bank !nions acting alone cannot achie#e economic prosperity" stability and social progress to which p!blic sector banks stand for. Social dialog!e pro#ides social partners in the negotiation table and other stakeholders with the opport!nity to participate in deciding their f!t!re. The aim of this participation and cooperation is to facilitate agreements on a m!t!ally acceptable combination of *!st wages" progress of banks to s!bser#e the ob*ects of progressi#e pro#isions of reforms" economic and social progress" social sec!rity" stability and e!ity. ;nly a meaningful dialogue is regarded primarily as a means aimed at achieving these goals. %t is an effective tool for solving collective challenges by creating the structure and environment suitable for more efficient problem2solving. In other words" it is abo!t facilitating constr!cti#e interaction in order to arri#e at social consens!s(compromise among the stakeholders in the banking system. The imperati#e need now is that that both the IBA and negotiating !nions bring o!t paradigm shift" reorientation in their #al!es and beliefs while dealing with each other to end the stalemate " impasse and mo#e Crom To S!spicion Tr!st 8onfrontation 8ollaboration Cinding fa!lt with each other Respecting oneEs own fa!lts @isregarding each other Respecting one another Self centered '!t!al benefit Dow credibility Figh credibility Being biased Becoming ob*ecti#e Taking a stand and being closed 5/amining possibilities and being open )etting lost in tri#ial details Setting ones own priorities 8!stomer insensiti#e 8!stomer sensiti#e. %t has to be reali<ed that a W%.2 =;&E option only leads to stagnation, which hampers growth. %n the current scenario one cannot afford to stagnate. ;n the contrary if every issue can be addressed objectively, keeping in mind the interest of the bank, the solution is going to be an obvious outcome which would further lead to growth of our organi<ation. ' W%.2W%. process leads to progress and growth of the organi<ation, , which benefits the management and union. I am confident this model to be adopted by the parties in the negotiations cannot be re*ected for its simplicity" for what each one of !s need to !nderstand is that there is a simple way o!t to comple/ problems but the problem with us is that we can !nderstand simple things only when they are presented in a comple/ way. !his healthy model in %- suggested by me is not new. %t was propounded by 7ustice >antilal ?esai in 7une 1(6) 5/ara @.14A to @.1+). of ?esai 'ward9 which % am appending below. B!he .eed Cor 3ood %ndustrial -elation 'nd Cair Wage &tructure %n !he Banking %ndustryD The industry of banking does not produce goods but produces services. It is an extremely important services which is rendered by banks and on the continued and efficient functioning of banks depends the smooth functioning of a large number of other industries, in the country. In order that the economy may develop and other industries may function smoothly, it is necessary that the industry of banking should also develop to meet the growing needs of the country. Banking has to be regarded as a public service and its activity to a certain extent is being regulated in the public interest. There are various provisions in the Banking Companies ct !"#" and in the $eserve Bank of India not relating to the regulation to work in a more or less rigid frame work set by law. The depositing and investing always play for safety for its deposits and stability for its investments. %rudent banker not merely provide for what are sometimes known as secret or undisclosed reserves but provide for easy li&uidity of some of its assets in order to meet any emergency. They also consider the advisability of following the policy of maintaining stable dividends. 'very effort has to be made to gather the confidence of the public and the depositors so that the working funds and operations of the bank may grow. The stability of the industry depends upon the overriding factor of credit. The banks are very often described as delicate instruments of credit. The failure of the bank has its repercussions on the other banks and on the deposits made with other banks. (reat care is re&uirement to inspire the confidence of the public. )eposits received by the banks constitute, to a very large extent, the raw material for providing advances to persons needing the same. Bank unlike a manufacturing concern obtains a very large proportion of its working funds from the depositors and only a small proportion from its share holders. In considering the capacity of the industry of banking to bear the burden of increased wages which may be re&uired to be paid having regard to the 4 workmen*s claims based on social +ustice, it is necessary to bear in mind the claim of the share holders to a fair return on the capital invested by them. Banking is one of the key industries in the country. The successful implementation of the ,ive -ear %lan depends to a considerable extent on the successful operation in banking in the country. It is re&uisite that the available resources of the country should be harnessed for the successful implementation of the ,ive -ear %lan. Banks have an important role to play in purposes. It is necessary that the banking habit should spread throughout the length and breadth of the country so that the unused wealth of the country is not merely gathered but is put to effective use. The dependence of commerce upon banking has in modern times become exceedingly great and matters have reached a stage where the cessation for some length of time of banking activity may paralyse to some extent the economic life of the nation. Bankers issue credit, exchange of currency. Banks assist the industrial undertaking by underwriting their debentures and shares and occasionally finance the purchase of real property. Banks serve as custodians of stock and shares and other valuable. Imports into and export out of the country are financed by banks and documents relating to the goods so imported and exported pass through the hands of the Bankers. They have deal with warehouse warrants, bills of lading, railway receipts, bills of exchange, marine insurance and various other documents. They advance money on securities and issue letters of credit and travelers che&ues to customers. The functions which the bankers discharge are numbers and varied. The transactions on the stock 'xchange may be affected by the policy adopted by banks in connection with the advantage on shares and securities. Transactions of purchase and sale of various commodities may be affected by the policy adopted by banks in connection with the advance on such goods. 'xpansion or retraction of credit may affect financing of various transactions. The smooth functioning of banks is necessary for the economic growth and welfare of the country. %eace in the industry is re&uisite for the economic progress of the country at the pace set by the Third ,ive -ear %lan.. /aving regard to these factors, wage scales have to be fixed such that it should not be unduly below the paying capacity of the Bank at the top of class nor unduly above the paying capacity of the bank at the bottom of class which is reasonably well managed. 0ne does sometimes come across banks in private sector which continue to function for number of years without distributing a nays paisa by way of dividend, which do not show any substantial profits or which show even losses for number of years without any special reason, when other banks functioning in the same region with smaller working funds and reserves make considerable profits. 1uch banks which continue to exist for various reasons peculiar to those who run the banks cannot be taken into account to depress the wages of class in which such banks fall. It would be ? putting a premium on the existence of unhealthy banks if they are encouraged to continue their activities by the incentive of lower wages.. 9 I!stice Jantilal @esai I!ne %.4+ <:ara ,.%;A to ,.%7+. of @esai Award 8hief I!stice of the Figh 8o!rt of )!*arat %f this approach paper serves the purpose of ending the deadlock, resurrection of negotiations, and e:pedite settlement, my objective of presenting this practical approach paper shall be served. In wo!ld like to end this approach paper with an inspiring anecdote which my opinion is the way forward for !nions. 0nce the five fingers, which normally shared a warm friendship, got into a serious argument. 0f course, the sub+ect is the same old one that has been plaguing all living things since the dawn of Time 2 namely who is the biggest of them all. The Thumb responded first with a contemptuous look on its face and with a perceptible sneer wondering why there should be an argument at all about it. 3ithout me., the thumb said, you guys are powerless. Try doing anything without my support and you will know4. The middle finger laughed out aloud at this statement and said -ou pygmy4 I am the tallest here and strategically placed at the middle. /aven5t you seen that in any group photo, the most important person occupies the middle seat6 )o I need to say anything more6. The ring finger listened to all this with a disinterested yawn. /e looked around him with the kind of authority that only the affluent could afford to exhibit and, flaunting his expensive diamond ring set in platinum, said, -ou guys seem to forget that I give you all the status that you en+oy. ll of you get noticed only because of me4. The mercurial index finger was furious at this preposterous statement. 1tatus, my foot. he thundered. )on5t you guys know that when our man is roused to fury, he uses me to put his adversary in his place6 nd when someone seeks his direction, he uses me again to show him the right path to take. I am the symbol of his power and authority., he said. ll fingers now turned to the little finger to hear what he had to say. The poor fellow who was listening to all others had now shrunk to half of his si7e with shame and remorse. /e could feel the look of ridicule around and he started crying. 8ext morning, the owner of the fingers went to a temple and stood before the 9ord in prayer with folded hands. s the ringing of bells and drums reached a crescendo, the 9ord appeared before the little finger and smiled at him. The other fingers may be big in their own way but you are the closest to me when your man stands before me with folded hands. )o you want to be bigger than A that6. /e asked the little finger smilingly. The little finger5s heart overflowed with +oy and when he wept this time, it was with tears of +oy4 :ust like 'very individual has a place to fill in the world, and is important in some respect, whether he chooses to be so or not, every negotiating unions in the banking industry are important entities by itself. ny call for preparedness for total unity and struggle beyond mere verbosity and rhetoric has become more meaningful and pronounced today than ever before in view of prolonged stalemate. %f only all 11 negotiating unions endeavor to build broadest possible unity amongst the members, commonality of perception and perfect amity assiduously built up everywhere through democratic methods by free and uninhibited e:change of views and thereby making bank employees unity still stronger ,nothing , no power can countervail bank employees march to victory. 'diosE 3ood =uck to all Bank EmployeesE B;ur "nity and &olidarity is our -aison dFtreD .