A+ Guide to Managing & Maintaining Your PC, 8th Edition

Syllabus
A+ Guide to Managing & Maintaining Your PC, 8th Edition
Term, Year
General Course Information
Instructor:
Office:
Office Hours:
Phone:
Mail:
E-mail:
Web site:
Classroom:
Class Times:
Prerequisites:
Tetboo!: Jean Andrews, A+ Guide to Managing & Maintaining Your PC, 8th Edition. Course
e!hnology"Cengage #earning $n!or%orated, &'(), $S*+,(-. /08((--(-1'8(
Course Ob"ecti#es
Students will gain a !o2%lete, ste%,by,ste% a%%roa!h 3or learning the 3unda2entals o3 su%%orting and
troubleshooting !o2%uter hardware and so3tware. his !ourse 2a%s 3ully to Co2%$A4s latest A+ &&',8'( and &&',
8'& E5a2 ob6e!ti7es.
S%e!i3i! to%i! !o7erage in!ludes.
(. 8irst #oo9 at Co2%uter Parts and ools.
&. :or9ing $nside a Co2%uter.
-. $ntrodu!ing :indows ;%erating Syste2s.
). All About Motherboards.
1. Su%%orting Pro!essors and <%grading Me2ory
=. Su%%orting >ard ?ri7es.
0. $nstalling :indows.
8. $nstalling and Su%%orting $"; and Storage ?e7i!es.
/. Satis3ying Custo2er +eeds.
('. Maintaining :indows.
((. ;%ti2i@ing :indows.
(&. roubleshooting :indows and A%%li!ations.
(-. roubleshooting >ardware at Startu%.
(). roubleshooting :indows Startu%.
(1. Conne!ting to and Setting u% a +etwor9.
(=. +etwor9ing y%es, ?e7i!es, and Cables.
(0. :indows Aesour!es on a +etwor9.
(8. Se!urity Strategies.
(/. Su%%orting #a%to%s.
&'. Mobile ?e7i!es and Client,side Birtuali@ation.
&(. Su%%orting Printers.
(
A+ Guide to Managing & Maintaining Your PC, 8th Edition
Syllabus
Web $ite
Su%%le2entary in3or2ation 3or the !ourse is a7ailable at C<A#D. he :eb site !ontains !lass notes, PowerPoint
slides, !lass announ!e2ents, the !ourse syllabus, test dates, and other in3or2ation 3or the !ourse.
E-Mail
All students are reEuested to obtain an e,2ail a!!ount. $3 you ha7e any Euestions about the !ourse or need assistan!e,
%lease !onta!t 2e in %erson or by tele%hone during o33i!e hoursF or by e,2ail at any ti2e. Also, you 2ay sub2it the
end,o3,!ha%ter !ase %ro6e!t assign2ents in !lass on the due date or by e,2ail with a date sta2% at or be3ore
1.'' P.M. on the due date. E,2ail sub2issions should be sub2itted as an atta!h2ent in Mi!roso3t :ord 3or2at.
Gra%in& an% E#aluation Criteria
)'G o3 the grade is based on a 2idter2 and a 3inal e5a2ination. *oth e5a2inations are !u2ulati7e and gi7en in a
7aried 3or2at. An in,!lass re7iew will be held %rior to ea!h e5a2ination.
&'G o3 the grade is based on Eui@@es. Hui@@es are announ!ed one day in ad7an!e and 2ay 7ary 3ro2 three to 3i7e
Euestions that 2ay be in any 3or2at.
)'G o3 the grade is based on 9ee%ing a %ro6e!t noteboo9. Students are as9ed to obtain a s2all noteboo9 to enter
their answers to the 7arious end,o3,!ha%ter e5er!ises and %ro6e!ts.
&
A+ Guide to Managing & Maintaining Your PC, 8th Edition
Syllabus
'(-Wee! Course Outline
Wee! To)ics
Cha)ter
*ea%in&s
Eams
'
8irst #oo9 at Co2%uter Parts and ools
:or9ing $nside a Co2%uter
Cha%ter (
Cha%ter &
+
$ntrodu!ing :indows ;%erating Syste2s
All About Motherboards
Cha%ter -
Cha%ter )
,
Su%%orting Pro!essors and <%grading Me2ory
Su%%orting >ard ?ri7es
Cha%ter 1
Cha%ter =
(
$nstalling :indows
$nstalling and Su%%orting $"; and Storage ?e7i!es
Cha%ter 0
Cha%ter 8
-
Satis3ying Custo2er +eeds
Maintaining :indows
Cha%ter /
Cha%ter ('
. ;%ti2i@ing :indows Cha%ter ((
/ Ae7iew Midter2 E5a2
0
roubleshooting :indows and A%%li!ations
roubleshooting >ardware at Startu%
Cha%ter (&
Cha%ter (-
1
roubleshooting :indows Startu%
Conne!ting to and Setting u% a +etwor9
Cha%ter ()
Cha%ter (1
'2 +etwor9ing y%es, ?e7i!es, and Cables Cha%ter (=
''
:indows Aesour!es on a +etwor9
Se!urity Strategies
Cha%ter (0
Cha%ter (8
'+
Su%%orting #a%to%s
Mobile ?e7i!es and Client,side Birtuali@ation
Cha%ter (/
Cha%ter &'
', Su%%orting Printers Cha%ter &(
'( Ae7iew 8inal E5a2
-
A+ Guide to Managing & Maintaining Your PC, 8th Edition
Syllabus
'2-Wee! Course Outline
Wee! To)ics
Cha)ter
*ea%in&s
Eams
'
8irst #oo9 at Co2%uter Parts and ools
:or9ing $nside a Co2%uter
Cha%ter (
Cha%ter &
+
$ntrodu!ing :indows ;%erating Syste2s
All About Motherboards
Cha%ter -
Cha%ter )
,
Su%%orting Pro!essors and <%grading Me2ory
Su%%orting >ard ?ri7es
Cha%ter 1
Cha%ter =
(
$nstalling :indows
$nstalling and Su%%orting $"; and Storage ?e7i!es
Cha%ter 0
Cha%ter 8
-
Satis3ying Custo2er +eeds
Maintaining :indows
Cha%ter /
Cha%ter ('
.
;%ti2i@ing :indows
roubleshooting :indows and A%%li!ations
roubleshooting >ardware at Startu%
Cha%ter ((
Cha%ter (&
Cha%ter (-
/
roubleshooting :indows Startu%
Conne!ting to and Setting u% a +etwor9
+etwor9ing y%es, ?e7i!es, and Cables
Cha%ter ()
Cha%ter (1
Cha%ter (=
0
:indows Aesour!es on a +etwor9
Se!urity Strategies
Cha%ter (0
Cha%ter (8
1
Su%%orting #a%to%s
Mobile ?e7i!es and Client,side Birtuali@ation
Cha%ter (/
Cha%ter &'
'2 Su%%orting Printers Cha%ter &( 8inal E5a2
)