Trends Survey India FY 2014-15 Human Capital Consulting March 2014
Table of Content Scope, Approach & Methodology Executive Summary Overall Industry Report Detailed Sector-wise Analysis About Deloitte Human Capital Consulting Contact Us Table of Content Scope, Approach & Methodology Executive Summary Overall Industry Report Detailed Sector-wise Analysis About Deloitte Human Capital Consulting Contact Us 2014 Deloitte Touche Tohmatsu India Private Limited Survey Details Scope of the Survey Increment & Variable Pay projections for FY 2014-15 and comparison with FY 2013-14 Key Benefits given across sectors Attrition rates, key reasons for attrition and mitigation measures Managing and Rewarding Critical Talent Key Human Resource Challenges faced by Organizations The Deloitte Compensation Trends Survey is an annual study conducted by Human Capital Consulting. The objective of the study is to understand the key compensation and benefits trends across sectors in the Indian market. 2014 Deloitte Touche Tohmatsu India Private Limited 4 In this edition, the on- line survey was launched for the first time and more than 60% of the companies have submitted data through the on-line portal This is the fourth edition of the Annual survey Companies from more than 18 sectors have participated this year ; detailed consolidated report prepared for 13 sectors Data was collected from January to March, 2014 Sectors Covered Auto & Auto Components BFSI Chemical Consumer Business Engineering & Manufacturing Logistics Media & Advertising Retail Others Energy & Natural Resources Hi-Tech IT enabled Services Infrastructure & Real Estate Pharma, Life Sciences & Health Care 2014 Deloitte Touche Tohmatsu India Private Limited Survey Details Survey Methodology
Design the Survey Instrument The parameters of the study were finalized and a structured questionnaire was designed as a primary data collection tool
Finalize the Target Basket The sectors covered in the study were finalized along with the leading organizations from each sector Invite and Seek Consent for Participation A formal invitation e-mail and online questionnaire was sent to the Human Resources in the chosen organizations requesting for participation Collect and Validate Data The responses received from all participants were validated and checked for accuracy and intended interpretation 1 2 3 4 Generate the Compensation Trends Survey Report (FY 2014-15)
Analyze Data The data received was collated and analyzed to get detailed insights on sector wise practices, compensation and benefits trends 5 6 2014 Deloitte Touche Tohmatsu India Private Limited 6 2014 Deloitte Touche Tohmatsu India Private Limited Top Management Senior Management Middle Management Junior Management
The most senior executive in the organization (CEO), coordinating a full range of functions, providing leadership, overall direction and control of company operations. Also, includes key executives (direct reportees to CEO) within the organization, heading key functions, businesses and geographies
Executives who directly report to the Top Management, and manage a range of functions. However, they are not regarded as Top Management. This also includes direct reportees to different key functional, business and geographical heads
Includes executives who directly report to Senior Management, with supervisory responsibility for a sub-function, part of a business, geography etc.
Includes supervisory staff usually involved in the day to day functioning of a small team (First Level of Management Cadre). Also, includes entry level employees with professional qualification .
Includes non-management staff who work as individual contributors reporting to Management Survey Details Management Definitions Clerical Cadre 10P/ The lower decile position (where one-tenth of the sample has lower data) 25P/ The lower quartile position (where one quarter of the sample has lower data) 50P/ The middle position (where half of the sample has lower and half has higher data) 75P/ The upper quartile position (where three-quarters of the sample has lower data) 90P/ The upper decile position (where nine-tenth of the sample has lower data) Percentile Definitions
Top Performers: Employees who are key contributors, demonstrate high performance, may be qualified for broader roles within the same profession and have reached the potential to move upward in a management capacity
High Potentials: Employees who have been identified as having the potential, ability and aspiration for higher positions within the company
Key Positions: Roles in the organization that have a maximum impact on the business, require expertise in terms of technical knowledge and are difficult to replace / find talent for in the external market
Critical Talent Definitions 2014 Deloitte Touche Tohmatsu India Private Limited 7 2014 Deloitte Touche Tohmatsu India Private Limited ** Others include companies in Hospitality, Professional Services, Agriculture, Aviation, Export and Social Services sectors. Considering the limited number of responses from these sectors within the specified timelines, separate sector reports have not been published 209 organizations from 18 sectors have participated in the Compensation Trends Survey for FY 2014-15 5.3%(11) 5.3%(11) 8.6%(18) 4.8%(10) 3.8%(8) 12.4% (26) 3.8% (8) 10.5% (22) 2.9% (6) 3.8% (8) 10.5% (22) 4.3% (9) 8.6% (18) 15.3%(32) Chemical Consumer Business Energy Hi-Tech ITeS Infrastructure & Real Estate Logistics Auto & Auto Comp. BFSI Media & Advertising Pharma, Life Sciences Retail Others** Survey Details Participant Profile Annual Revenue Employee Strength (20) (38) (21) (44) Engineering & Manufacturing 12.0% 16.0% 10.0% 18.0% 44.0% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore (92) (25) (33) (21) (38) 23.0% 27.3% 21.1% 10.0% 10.5% 8.1% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 (21) (44) (22) (48) (57) (17) 2014 Deloitte Touche Tohmatsu India Private Limited 8 Participant List is for private circulation amongst participants of Human Capital Compensation & Benefits Trends Survey FY 2014-15 Table of Content Scope, Approach & Methodology Executive Summary Overall Industry Report Detailed Sector-wise Analysis About Deloitte Human Capital Consulting Contact Us 2014 Deloitte Touche Tohmatsu India Private Limited Executive Summary Key Findings The average variable pay percent across sectors is projected at 18.5% in FY 2014-15, which is 1.2% points higher than the previous FY 2013-14 (17.3%)
The average voluntary attrition rate across sectors for FY 2013-14 is 13.4%, 0.8% points lower than the previous FY 2012-13 (14.2%) Organizations across sectors attribute Better Career Prospects, Better Pay Opportunities and Personal Reasons as the top three reasons for attrition Career Management, Developing Potential Leaders and Retaining and Rewarding Critical Talent are the top three HR challenges faced by organizations across sectors The average salary increment across sectors is projected at 10.3% in FY 2014-15, which is 0.3% points lower than the previous FY 2013-14 (10.6%) 01 02 03 04 05 2014 Deloitte Touche Tohmatsu India Private Limited 10 The highest projected increment is in the Pharma sector at 12.4%, and the lowest projection is observed in the Retail sector at 9.1% The highest projected variable pay is in the BFSI sector at 20.2%, while the lowest is projected in the Logistics sector at 16.9% The highest attrition is projected in the ITeS sector at 16.4% and the lowest is in the Logistics sector at 10.5% The highest attrition is projected at the Clerical Cadre in the ITeS sector, followed by the Clerical Cadre in the Media & Advertising Sector 2014 Deloitte Touche Tohmatsu India Private Limited Executive Summary Industry Snapshot Sectors Average Increments Average Variable Pay Actual FY 2013-14 Projected FY 2014-15 Change Actual FY 2013-14 Projected FY 2014-15 Change Auto & Auto components 10.3 9.9 -0.4 17.3 17.6 0.3 Banking & Financial Services 9.7 9.5 -0.2 19.8 20.2 0.4 Chemical 11.9 11.6 -0.3 17.4 17.8 0.4 Consumer Business 10.9 10.6 -0.3 19.4 19.8 0.4 Engineering & Manufacturing 11.2 10.9 -0.3 17.8 18.2 0.4 Energy 10.0 9.7 -0.3 17.2 17.4 0.2 Hi-Tech 11.7 11.5 -0.2 18.6 18.8 0.2 Information Technology Enabled Services 12.3 12.0 -0.3 18.2 18.5 0.3 Infrastructure & Real Estate 9.7 9.4 -0.3 16.8 17.1 0.3 Logistics 9.4 9.2 -0.2 16.6 16.9 0.3 Media & Advertising 9.8 9.6 -0.2 17.2 17.5 0.3 Pharmaceutical, Life Sciences & Health Care 12.6 12.4 -0.2 18.1 18.4 0.3 Retail 9.3 9.1 -0.2 18.3 18.5 0.2 Overall Industry 10.6 10.3 -0.3 17.3 18.5 1.2 In % Average Projected Increments for Key Positions and Performers 13.8% 16.2% 14.7% High Potentials Top Performers Key Positions Average Projected Increments based on Organization Revenue 9.8% 10.1% 10.3% < 100 Crore 100 300 Crores 300 500 Crore 10.2% 10.6% 500 1000 Crore > 1000 Crore 2014 Deloitte Touche Tohmatsu India Private Limited 11 Table of Content Scope, Approach & Methodology Executive Summary Overall Industry Report Detailed Sector-wise Analysis About Deloitte Human Capital Consulting Contact Us 2014 Deloitte Touche Tohmatsu India Private Limited 2014 Deloitte Touche Tohmatsu India Private Limited Overall Industry Analysis Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail FY 2013-14 FY 2014-15 10.6 10.3 9.7 11.9 10.9 11.2 10.0 11.7 12.3 9.7 9.4 9.8 12.6 9.3 10.3 9.9 9.5 11.6 10.6 10.9 9.7 11.5 12.0 9.4 9.2 9.6 12.4 9.1 FY 2013- 14 FY 2014- 15 In % The overall average annual increment for FY 2014-15 is projected at 10.3%. Overall the increment has decreased by 0.3% points from FY 2013-14 1 The Retail sector maintains a conservative estimate given the overall mood of the economy and is expected to have the lowest average increment at 9.1% 3 The highest decrease in projected increment is observed in the Auto & Auto Components sector 2 In Logistics, Retail and Infrastructure sectors, the projected increment is significantly lower than the industry average 5 In Pharma, ITeS, Chemical and Hi- Tech sectors, the projected increment is significantly higher than the industry average 4 13 2014 Deloitte Touche Tohmatsu India Private Limited Overall Industry Analysis Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.2 8.8 10.1 11.5 13.0 10.0 JM 7.4 9.0 10.3 11.9 13.6 10.2 MM 7.4 8.7 10.4 12.3 13.8 10.6 SM 7.5 9.3 10.6 12.4 14.3 10.5 TM 8.1 9.6 11.4 13.2 15.1 11.3 Level-wise Increment Percentiles In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL 2014 Deloitte Touche Tohmatsu India Private Limited 14 The average increment at Clerical Cadre and Junior Management level is expected to be lower than the overall average increment at 10.3% The average increment at the Top Management level in the ITeS and Pharmaceutical sectors is significantly higher than other sectors The Retail sector projected the lowest average increment at the Clerical Cadre (8.6%) The average increment at the Top Management level is significantly higher than the overall average increment at 10.3% 2014 Deloitte Touche Tohmatsu India Private Limited Overall Industry Analysis Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.2 9.1 10.7 12.4 15.2 10.6 FY 2014-15 7.1 9.0 10.2 12.2 15.0 10.3 Average Increments Across Levels 10.0 10.2 10.6 10.5 11.3 10.2 10.4 10.9 10.7 11.5 9.0 9.5 10.0 10.5 11.0 11.5 12.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 2014 Deloitte Touche Tohmatsu India Private Limited 15 Higher increments across sectors is expected to be around the 15% mark. However, on the lower side, the increments have also reduced to 7.1% In comparison to other percentiles, a significant reduction has been observed in the median (50P) increment Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Middle Management level Majority of the organizations have given increments to all their employees in the range of 7.1-15%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited 2014 Deloitte Touche Tohmatsu India Private Limited Overall Industry Analysis Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) 0.0 5.0 10.0 15.0 20.0 25.0 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail FY 2013-14 FY 2014-15 17.3 17.3 19.8 17.4 19.4 17.8 17.2 18.6 18.2 16.8 16.6 17.2 18.1 18.3 18.5 17.6 20.2 17.8 19.8 18.2 17.4 18.8 18.5 17.1 16.9 17.5 18.4 18.5 FY 2013- 14 FY 2014- 15 In % The overall average annual variable pay for FY 2014-15 is projected at 18.5%. Overall, the variable pay has increased by 1.2% points from FY 2013-14 1 The Logistics sector maintains a conservative estimate and is observed to have the lowest projected average variable pay at 16.9% 3 The highest increase in the projected variable pay is observed in the BFSI, Chemicals, Consumer Business and Engineering & Manufacturing sectors 2 In the Infrastructure & Real Estate and Energy & Natural Resources sectors, the projected variable pay is significantly lower than the industry average 5 In the BFSI and Consumer Business sectors, the projected variable pay is significantly higher than the industry average 4 16 2014 Deloitte Touche Tohmatsu India Private Limited Overall Industry Analysis Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 8.2 10.4 12.2 15.2 18.5 12.1 JM 10.7 13.5 16.6 20.2 23.4 16.7 MM 13.1 16.1 18.7 24.3 29.6 18.9 SM 15.2 18.6 22.3 28.3 34.0 22.4 TM 16.8 20.2 24.0 30.1 36.6 24.2 Level-wise Variable Pay Percentiles In % Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL 2014 Deloitte Touche Tohmatsu India Private Limited 17 The average variable pay at the Clerical Cadre and Junior Management levels is expected to be lower than the overall average variable pay at 18.5% The average increment at the Top Management level in the BFSI sector is significantly higher than other sectors The Logistics sector projected the lowest average variable at the Clerical Cadre (11.1%) The average increment at the Top Management level is significantly higher than the overall average increment at 18.5% 2014 Deloitte Touche Tohmatsu India Private Limited Overall Industry Analysis Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.5 13.1 17.4 27.0 35.6 17.3 FY 2014-15 8.1 13.4 18.6 28.2 36.4 18.5 Average Variable Pay Across Levels 12.1 16.7 18.9 22.4 24.2 11.6 16.2 17.6 21.3 23.1 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 2014 Deloitte Touche Tohmatsu India Private Limited 18 Higher variable pay across sectors is expected to be around the 36% mark. Similarly, on the lower side, the variable pay has also increased to 8.1% In comparison to other percentiles, a significant increase has been observed in the median (50 th
percentile) and 75 th
percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Middle Management level Majority of the organizations have given variable pay to all their employees in the range of 8.1-36.4%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Overall Industry Analysis Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 28.2 34.4 11.0 - 5 - 8 Lacs - 29.2 44.5 23.0 - 8 -12 Lacs - - 20.1 46.9 7.2 > 12 Lacs - - 1.0 19.1 92.8 N/A 100.0 42.1 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer Leave Encashment In % Clerical JM MM SM TM < 5000 - 23.9 21.1 12.9 - 5000 - 8000 - 31.1 42.1 26.3 0.5 8000 -12000 - - 23.9 30.1 16.3 12000 - 15000 - - 12.9 18.2 21.5 > 15000 - - - 11.5 37.8 On Actuals - - - - 23.9 N/A 100.0 45.0 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 43.5% 69.4% 92.3% Average Amount per Month - - 8000-12000 9000-14000 10000-18000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 30.1 45.0 28.7 - 10000 - 15000 - 26.8 38.8 38.3 26.8 > 15000 - 11.0 16.3 19.6 30.6 On Actuals - - - 13.4 42.6 N/A 100.0 32.1 - - - 19.1% 34.0% 25.8% 12.4% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents 87.6% companies allow leave encashment companies allow leave encashment during tenure 30.1% 57.4% companies allow leave encashment only after separation (40) (71) (54) (26) 2014 Deloitte Touche Tohmatsu India Private Limited 19 2014 Deloitte Touche Tohmatsu India Private Limited Overall Industry Analysis Voluntary Attrition Analysis 13.1 18.6 14.6 16.3 14.2 13.9 20.2 26.2 15.6 12.8 22.3 15.6 15.2 9.3 12.2 10.4 8.2 9.2 8.7 12.6 13.2 10.2 9.1 12.8 11.9 11.7 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail CL JM MM SM TM 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 16.0 18.0 20.0 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail FY 2012-13 FY 2013-14 14.2 11.6 15.3 13.7 13.5 12.2 12.6 15.6 17.8 14.3 11.4 17.2 14.1 13.8 13.4 10.6 14.0 12.2 12.5 11.8 11.5 14.2 16.4 13.2 10.5 15.6 12.8 13.1 FY 2012- 13 FY 2013- 14 In % Comparison of Level-wise Voluntary Attrition Rate Across Sectors Voluntary Attrition Rate Across Sectors In % 2014 Deloitte Touche Tohmatsu India Private Limited 20 2014 Deloitte Touche Tohmatsu India Private Limited Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Better Pay Opportunities Personal Reasons (Marriage, Health, Family, Relocation etc.) Top three Measures Taken to Curb Attrition Recognition Awards (Monetary /Non-monetary) Clearly defined Career Paths & Succession Plans Development Programs for High Potentials and Top Performers Top three Methods to Manage and Reward Critical Talent Faster Growth Opportunities Better Performance Linked Incentives Skill Enhancement Training Programs Overall Industry Analysis Attrition Trends Reasons and Mitigation Measures 2014 Deloitte Touche Tohmatsu India Private Limited 21 Highest attrition rate has been recorded at the Clerical Cadre in the ITeS sector (26.2%) The Logistics sector has reported the lowest overall attrition at 10.5% and also the lowest at the Clerical Cadre at (12.8%) Attrition rates have reduced marginally across sectors. However, it continues to be a concern in the BFSI, Hi-Tech, ITeS and Media & Advertising sectors The Consumer Business sector has reported the least attrition at the Top Management level (8.2%) 2014 Deloitte Touche Tohmatsu India Private Limited Overall Industry Analysis Key HR Challenges Retaining & Rewarding the Critical Talent Organizations are maximizing their rewards spend by identifying, segmenting and rewarding individuals in the organization who have maximum impact on the business Career Management Organizations are investing in a combination of structured planning and identifying the employee aspirations to achieve career goals of the employees in a changing economy Attracting Talent Organizations are increasingly focused on hiring talented individuals as a critical ingredient in their talent acquisition process Developing Potential Leaders Organizations are developing potential leaders to lead with vision, passion and integrity, inspiring the people around them to achieve goals even in challenging times Employee Engagement Organizations support employee engagement to ensure that the employees are committed to the organizations goals, motivated to contribute to the organization's success, at the same time enhancing their own sense of well-being Developing Potential Leaders Career Management Attracting Talent Average Age of Employees 31 Clerical/ J M/ MM/ SM/ TM/ 31 37 42 47 HR Challenges Measures Taken to Address HR Challenges 2014 Deloitte Touche Tohmatsu India Private Limited 22 Table of Content Scope, Approach & Methodology Executive Summary Overall Industry Report Detailed Sector-wise Analysis About Deloitte Human Capital Consulting Contact Us Auto & Auto Components 2014 Deloitte Touche Tohmatsu India Private Limited Auto & Auto Components Executive Summary: Key Findings The average variable pay percent in this sector is projected at 17.6% in FY 2014-15, which is 0.3% points higher than the previous FY 2013-14 (17.3%)
The average voluntary attrition rate for this sector in FY 2013-14 is 10.6%. Highest attrition rate is observed for the Clerical Cadre at 13.1% Organizations attribute Better Career Prospects, Personal Reasons and Better Utilization of Current Skills as the main reasons for attrition Employee Engagement, Developing Potential Leaders and Retaining and Rewarding the Critical Talent are the key HR challenges faced by this sector The average salary increment in this sector is projected at 9.9% in FY 2014-15, which is 0.4% points lower than the previous FY 2013-14 (10.3%) Employee Strength Employee Strength 18.2% 81.8% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore 36.4% 45.5% 9.1% 9.1% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 01 02 03 04 05 Annual Revenue Employee Strength 25 2014 Deloitte Touche Tohmatsu India Private Limited Auto & Auto Components Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.4 8.7 9.6 11.2 13.2 9.5 JM 7.6 8.9 9.8 11.5 13.6 9.6 MM 7.7 9.1 10.1 11.8 13.8 10.0 SM 8.1 9.0 10.4 12.7 14.5 10.2 TM 8.2 9.3 10.7 12.7 15.1 10.8 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 26 The average increment at Clerical Cadre and Junior Management level is expected to be lower than the overall average increment at 9.9% in this sector The average increment at Top Management level is significantly higher than the overall industry average increment (10.3%) Junior and Middle Management levels reported maximum decrease in average increments compared to the overall industry Senior Management level reported minimum decrease in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Auto & Auto Components Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.5 9.1 10.5 12.7 15.3 10.3 FY 2014-15 7.3 8.7 9.8 12.5 15.0 9.9 Average Increments Across Levels 9.5 9.6 10.0 10.2 10.8 9.7 9.7 10.2 10.3 11.0 8.5 9.0 9.5 10.0 10.5 11.0 11.5 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 27 Higher increments across this sector is expected to be around the 15.0% mark. However, on the lower side, the increments have also reduced to 7.1% In comparison to other percentiles, a significant reduction has been observed in the median (50P) increment Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Middle Management level Majority of the organizations have given increments to all their employees in the range of 7.3- 15.0%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Auto & Auto Components Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 9.8 11.3 12.4 15.3 17.8 12.5 JM 11.4 13.8 15.9 19.2 22.1 15.7 MM 12.8 15.3 17.5 22.7 27.5 17.4 SM 15.9 18.6 21.6 27.2 32.6 21.6 TM 16.8 21.3 25.4 30.8 35.8 25.3 In % Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Variable Pay Percentiles 28 The average variable pay at Clerical Cadre, Junior and Middle Management levels is expected to be lower than the overall average variable pay at 17.6% in this sector The average variable pay at Senior and Top Management level is significantly higher than the overall industry average variable pay (18.5%) The Clerical Cadre and Top Management levels reported an increase in average variable pay compared to the overall industry The Clerical Cadre reported minimum increase in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Auto & Auto Components Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 8.8 12.6 17.2 26.2 34.8 17.3 FY 2014-15 9.6 13.5 17.4 26.7 35.4 17.6 Average Variable Pay Across Levels 12.5 15.7 17.4 21.6 25.3 11.9 13.5 16.5 20.1 24.5 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 29 Higher variable pay across this sector is expected to be around the 35% mark. However, on the lower side, the variable pay has also increased to 9.6% In comparison to other percentiles, a significant increase has been observed in the 25 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Junior Management level Majority of the organizations have given variable pay to all their employees in the range of 9.6- 35.4%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Auto & Auto Components Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 18.2 36.4 9.1 - 5 - 8 Lacs - 18.2 45.5 18.2 - 8 -12 Lacs - - 18.2 54.5 9.1 > 12 Lacs - - - 18.2 90.9 N/A 100.0 63.6 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer Leave Encashment In % Clerical JM MM SM TM < 5000 - 18.2 18.2 9.1 - 5000 - 8000 - 27.3 54.5 27.3 - 8000 -12000 - - 18.2 36.4 9.1 12000 - 15000 - - 9.1 18.2 18.2 > 15000 - - - 9.1 45.5 On Actuals - - - - 27.3 N/A 100.0 54.5 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 36.4% 54.5% 90.9% Average Amount per Month - - 8000-12000 8000-12000 10000-18000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 45.5 54.5 27.3 - 10000 - 15000 - 9.1 45.5 45.5 18.2 > 15000 - - - 18.2 36.4 On Actuals - - - 9.1 45.5 N/A 100.0 45.5 - - - 18.2% 36.4% 36.4% 9.0% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents 90.9% companies allow leave encashment companies allow leave encashment during tenure 36.4% 54.5% companies allow leave encashment only after separation (2) (4) (4) (1) 30 2014 Deloitte Touche Tohmatsu India Private Limited Auto & Auto Components Key HR Challenges and Managing Attrition Developing Potential Leaders Employee Engagement Attracting Talent Average Age of Employees 32 Clerical/ J M/ MM/ SM/ TM/ 30 39 44 50 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Personal Reasons (Marriage, Health, Family, Relocation etc.) Better Utilization of Current Skills Top three Measures Taken to Curb Attrition Cleary defined Career Paths & Succession Plans Employee Higher Education Plan Recognition Awards (Monetary/Non-Monetary) Top three Methods to Manage and Reward Critical Talent Faster Growth Opportunities Higher Salaries Skill Enhancement Training Programs HR Challenges 31 Banking, Financial Services & Insurance 2014 Deloitte Touche Tohmatsu India Private Limited BFSI Executive Summary: Key Findings The average variable pay percent across this sector is projected at 20.2% in FY 2014-15, which is 0.4% points higher than the previous FY 2013-14 (19.8%) Voluntary Attrition rate for this sector in FY 2013-14 on an average is 14.0%. Highest attrition rate is observed for the Clerical Cadre at 18.6% Organizations attribute Better Career Prospects, Personal Reasons and Better Pay Opportunities as the main reasons for attrition
Compensation Structuring, Developing Potential Leaders and Retaining and Rewarding the Critical Talent are the key HR challenges faced by this sector
The average salary increment across this sector is projected at 9.5% in FY 2014-15, which is 0.2% points lower than the previous FY 2013-14 (9.7%) Employee Strength 22.2% 33.3% 5.6% 5.6% 33.3% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore 38.9% 22.2% 5.6% 16.7% 16.7% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 Employee Strength 01 02 03 04 05 Annual Revenue Employee Strength 33 2014 Deloitte Touche Tohmatsu India Private Limited BFSI Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.4 8.5 9.2 11.3 13.0 9.3 JM 7.6 8.6 9.2 11.5 13.3 9.4 MM 7.8 8.5 9.5 11.7 13.4 9.6 SM 7.9 9.0 10.2 12.0 14.2 10.4 TM 8.1 9.1 10.5 12.6 15.1 10.3 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 34 The average increment at Clerical Cadre and Junior Management level is expected to be lower than the overall average increment at 9.5% in this sector The average increment at Top and Senior Management levels is marginally higher than the overall industry average increment (10.3%) Top and Middle Management levels reported maximum decrease in average increments compared to the overall industry Senior Management level reported minimum decrease in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited BFSI Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.4 8.7 9.8 12.1 15.2 9.7 FY 2014-15 7.2 8.4 9.3 11.8 14.8 9.5 Average Increments Across Levels 9.3 9.4 9.6 10.4 10.3 9.6 9.6 10.0 10.6 10.6 8.5 9.0 9.5 10.0 10.5 11.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 35 Higher increments across this sector is expected to be around the 15% mark. However, on the lower side, the increments have also reduced to 7.2% In comparison to other percentiles, a significant reduction has been observed in the median (50P) increment Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Middle Management level Majority of the organizations have given increments to all their employees in the range of 7.2- 14.8%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL BFSI Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 10.6 12.3 14.3 18.2 21.7 14.2 JM 13.4 15.9 18.8 23.6 28.2 18.6 MM 15.7 18.2 20.3 26.7 32.8 20.2 SM 17.8 22.5 26.7 31.7 36.5 26.5 TM 19.2 24.6 29.6 35.7 42.1 29.5 In % Level-wise Variable Pay Percentiles 36 The average variable pay at Clerical Cadre and Junior Management level is expected to be lower than the overall average variable pay at 20.2% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Clerical Cadre and all the Management levels reported an increase in average variable pay compared to the overall industry The Middle Management level reported minimum increase in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited BFSI Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 10.1 15.2 19.6 30.7 35.8 19.8 FY 2014-15 10.4 15.8 20.1 31.4 36.2 20.2 Average Variable Pay Across Levels 14.2 18.6 20.2 26.5 29.5 13.6 17.9 19.3 24.9 27.8 0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 37 Higher variable pay across this sector is expected to be around the 36% mark. However, on the lower side, the variable pay has also increased to 10.4% In comparison to other percentiles, a significant increase has been observed in the 75 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Top Management level Majority of the organizations have given variable pay to all their employees in the range of 10.4- 36.2%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited BFSI Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 33.3 33.3 11.1 - 5 - 8 Lacs - 27.8 50.0 22.2 - 8 -12 Lacs - - 16.7 50.0 5.6 > 12 Lacs - - - 16.7 94.4 N/A 100.0 38.9 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer Leave Encashment In % Clerical JM MM SM TM < 5000 - 22.2 22.2 11.1 - 5000 - 8000 - 33.3 44.4 27.8 - 8000 -12000 - - 22.2 33.3 16.7 12000 - 15000 - - 11.1 16.7 22.2 > 15000 - - - 11.1 38.9 On Actuals - - - - 22.2 N/A 100.0 44.4 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 38.9% 77.8% 88.9% Average Amount per Month - - 8000-12000 8000-14000 10000-16000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 16.7 38.9 27.8 - 10000 - 15000 - 33.3 33.3 44.4 22.2 > 15000 - 11.1 27.8 16.7 22.2 On Actuals - - - 11.1 55.6 N/A 100.0 38.9 - - - 16.7% 38.9% 27.7% 16.7% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents 100.0% companies allow leave encashment companies allow leave encashment during tenure 44.4% 55.6% companies allow leave encashment only after separation (7) (3) (3) (5) 38 2014 Deloitte Touche Tohmatsu India Private Limited BFSI Key HR Challenges and Managing Attrition Developing Potential Leaders Compensation Structuring Attracting Talent Average Age of Employees 29 Clerical/ J M/ MM/ SM/ TM/ 31 36 42 46 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Personal Reasons (Marriage, Health, Family, Relocation etc.) Better Pay Opportunities Top three Measures Taken to Curb Attrition Clearly defined Career Paths & Succession Plans Profit Sharing Recognition Awards (Monetary/Non-Monetary) Top three Methods to Reward and Manage Critical Talent Higher Salaries Faster Growth Opportunities Skill Enhancement Training Programs HR Challenges 39 Chemical 2014 Deloitte Touche Tohmatsu India Private Limited Chemical Executive Summary: Key Findings The average variable pay percent across this sector is projected at 17.8% in FY 2014-15, which is 0.4% points higher than the previous FY 2013-14 (17.4%) Voluntary Attrition rate for this sector in FY 2013-14 on an average is 12.2%. Highest attrition rate is observed for the Clerical Cadre at 14.6% Organizations attribute Better Career Prospects, Better Pay Opportunities and Personal Reasons as the main reasons for attrition
Career Management, Developing Potential Leaders and Retaining and Rewarding the Critical Talent are the key HR challenges faced by this sector The average salary increment across this sector is projected at 11.6% in FY 2014-15, which is 0.3% points lower than the previous FY 2013-14 (11.9%) Employee Strength 18.2% 18.2% 63.6% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore Employee Strength 18.2% 54.5% 27.3% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 01 02 03 04 05 Annual Revenue Employee Strength 41 2014 Deloitte Touche Tohmatsu India Private Limited Chemical Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.5 8.9 10.9 12.2 13.9 10.7 JM 7.9 9.4 11.4 12.9 14.6 11.3 MM 8.1 10.1 11.7 13.2 15.1 11.5 SM 8.6 9.9 11.8 13.6 15.5 11.9 TM 8.8 10.6 12.7 14.3 16.2 12.6 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 42 The average increment at Clerical Cadre, Junior and Middle Management levels is expected to be lower than the overall average increment at 11.6% in this sector The average increment at Top, Senior and Middle Management levels is significantly higher than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported increase in average increments compared to the overall industry The Clerical Cadre level reported minimum increase in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Chemical Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.9 9.4 11.9 13.7 15.6 11.9 FY 2014-15 7.5 9.2 11.6 13.4 15.3 11.6 Average Increments Across Levels 10.7 11.3 11.5 11.9 12.6 11.1 11.5 11.9 12.1 12.9 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 43 Higher increments across this sector is expected to be around the 15% mark. However, on the lower side, the increments have also reduced to 7.5% In comparison to other percentiles, a significant reduction has been observed in the 10 th percentile increment Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Clerical Cadre level Majority of the organizations have given increments to all their employees in the range of 7.5-15.3%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Chemical Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 9.6 11.1 13.0 15.8 18.1 13.1 JM 11.7 13.7 16.1 19.6 22.7 16.3 MM 13.0 15.2 17.8 23.2 29.0 17.9 SM 16.2 19.3 21.9 27.7 33.1 21.7 TM 17.1 21.3 25.8 31.2 36.2 25.6 In % Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Variable Pay Percentiles 44 The average variable pay at Clerical Cadre and Junior Management level is expected to be lower than the overall average variable pay at 17.8% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Clerical Cadre and Top Management level reported increase in average variable pay compared to the overall industry The Middle Management level reported maximum decrease in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Chemical Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 8.6 12.6 17.2 26.6 31.1 17.4 FY 2014-15 9.4 13.4 17.7 27.4 32.8 17.8 Average Variable Pay Across Levels 13.1 16.3 17.9 21.7 25.6 12.6 14.6 15.7 19.8 23.9 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 45 Higher variable pay across this sector is expected to be around the 33% mark. However, on the lower side, the variable pay has also increased to 9.4% In comparison to other percentiles, a significant increase has been observed in the 90 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Middle Management level Majority of the organizations have given variable pay to all their employees in the range of 9.4-32.8%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Chemical Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 18.2 45.5 9.1 - 5 - 8 Lacs - 18.2 36.4 27.3 - 8 -12 Lacs - - 18.2 45.5 9.1 > 12 Lacs - - - 18.2 90.9 N/A 100.0 63.6 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer Leave Encashment In % Clerical JM MM SM TM < 5000 - 18.2 18.2 9.1 - 5000 - 8000 - 27.3 45.5 36.4 - 8000 -12000 - - 27.3 27.3 9.1 12000 - 15000 - - 9.1 18.2 18.2 > 15000 - - - 9.1 45.5 On Actuals - - - - 27.3 N/A 100.0 54.5 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 27.3% 63.6% 90.9% Average Amount per Month - - 8000-12000 9000-14000 10000-18000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 45.5 54.5 27.3 - 10000 - 15000 - 18.2 45.5 45.5 27.3 > 15000 - - - 18.2 36.4 On Actuals - - - 9.1 36.4 N/A 100.0 36.4 - - - 18.2% 45.5% 27.3% 9.0% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents 90.9% companies allow leave encashment companies allow leave encashment during tenure 27.3% 63.6% companies allow leave encashment only after separation (2) (1) (3) (5) 46 2014 Deloitte Touche Tohmatsu India Private Limited Chemical Key HR Challenges and Managing Attrition Developing Potential Leaders Career Management Attracting Talent Average Age of Employees 33 Clerical/ J M/ MM/ SM/ TM/ 36 40 46 50 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Better Pay Opportunities Personal Reasons (Marriage, Health, Family, Relocation etc.) Top three Measures Taken to Curb Attrition Clearly defined Career Paths & Succession Plans Development Programs for High Potentials and Top Performers Recognition Awards (Monetary/Non-Monetary) Top three Methods to Manage and Reward Critical Talent Higher Salaries Skill Enhancement Training Programs Faster Growth Opportunities HR Challenges 47 Consumer Business 2014 Deloitte Touche Tohmatsu India Private Limited Consumer Business Executive Summary: Key Findings The average variable pay percent across this sector is projected at 19.8% in FY 2014-15, which is 0.4% points higher than the previous FY 2013-14 (19.4%) Voluntary Attrition rate for this sector in FY 2013-14 on an average is 12.5%. Highest attrition rate is observed for the Clerical Cadre at 16.3% Organizations attribute Better Career Prospects, Personal Reasons, Better Pay Opportunities as the main reasons for attrition
Developing Potential Leaders, Compensation Structuring, Retaining and Rewarding Critical Talent are the key HR challenges faced by this sector The average salary increment across this sector is projected at 10.6% in FY 2014-15, which is 0.3% points lower than the previous FY 2013-14 (10.9%) Employee Strength Employee Strength 18.2% 18.2% 63.6% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore 18.2% 54.5% 27.3% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 01 02 03 04 05 Annual Revenue Employee Strength 49 2014 Deloitte Touche Tohmatsu India Private Limited Consumer Business Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.4 8.6 10.2 11.5 13.2 10.4 JM 7.8 8.9 10.5 12.4 13.8 10.6 MM 7.9 9.2 10.8 12.3 14.1 10.7 SM 8.2 9.4 10.9 12.6 14.7 10.8 TM 8.4 10.2 11.5 13.3 15.4 11.7 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 50 The average increment at Clerical Cadre level is expected to be lower than the overall average increment at 10.6% in this sector The average increment at Top Management level is significantly higher than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported increase in average increments compared to the overall industry The Middle Management level reported minimum increase in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Consumer Business Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.5 9.2 10.8 12.7 15.5 10.9 FY 2014-15 7.3 8.8 10.7 12.6 15.2 10.6 Average Increments Across Levels 10.4 10.6 10.7 10.8 11.7 10.7 10.8 10.8 11.1 11.9 9.5 10.0 10.5 11.0 11.5 12.0 12.5 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 51 Higher increments across this sector is expected to be around the 15% mark. However, on the lower side, the increments have also reduced to 7.3% In comparison to other percentiles, a significant reduction has been observed in the 25 th
percentile increment Average annual increment percentages have reduced marginally across levels; the reduction is lowest at the Middle Management level Majority of the organizations have given increments to all their employees in the range of 7.3-15.2%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Consumer Business Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 10.4 12.3 13.9 17.6 20.9 14.1 JM 13.7 16.3 18.4 23.3 27.7 18.2 MM 15.4 17.8 19.8 25.3 30.4 19.7 SM 17.6 20.7 24.2 29.2 34.6 24.3 TM 18.6 23.4 27.7 33.7 39.3 27.6 In % Level-wise Variable Pay Percentiles 52 The average variable pay at Clerical Cadre, Junior and Middle Management levels is expected to be lower than the overall average variable pay at 19.8% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Clerical Cadre and all the Management levels reported increase in average variable pay compared to the overall industry The Top Management level reported maximum increase in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Consumer Business Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 9.2 15.3 19.2 28.1 38.4 19.4 FY 2014-15 10.1 16.0 19.5 28.8 39.0 19.8 Average Variable Pay Across Levels 14.1 18.2 19.7 24.3 27.6 13.4 16.6 17.9 22.4 25.7 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 53 Higher variable pay across this sector is expected to be around the 39% mark. However, on the lower side, the variable pay has also increased to 10.1% In comparison to other percentiles, a significant increase has been observed in the 10 th
percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Senior and Top Management levels Majority of the organizations have given variable pay to all their employees in the range of 10.1-39.0%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Consumer Business Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 20.0 30.0 - - 5 - 8 Lacs - 30.0 50.0 20.0 - 8 -12 Lacs - - 20.0 60.0 10.0 > 12 Lacs - - - 20.0 90.0 N/A 100.0 50.0 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer Leave Encashment In % Clerical JM MM SM TM < 5000 - 20.0 20.0 10.0 - 5000 - 8000 - 30.0 50.0 30.0 - 8000 -12000 - - 20.0 30.0 10.0 12000 - 15000 - - 10.0 20.0 10.0 > 15000 - - - 10.0 50.0 On Actuals - - - - 30.0 N/A 100.0 50.0 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 50.0% 60.0% 100.0% Average Amount per Month - - 8000-12000 8000-14000 10000-18000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 60.0 60.0 30.0 - 10000 - 15000 - 20.0 40.0 40.0 20.0 > 15000 - - - 20.0 40.0 On Actuals - - - 10.0 40.0 N/A 100.0 20.0 - - - 20.0% 40.0% 30.0% 10.0% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents 100.0% companies allow leave encashment companies allow leave encashment during tenure 30.0% 70.0% companies allow leave encashment only after separation (2) (1) (3) (4) 54 2014 Deloitte Touche Tohmatsu India Private Limited Consumer Business Key HR Challenges and Managing Attrition Developing Potential Leaders Developing Potential Leaders Attracting Talent Average Age of Employees 32 Clerical/ J M/ MM/ SM/ TM/ 32 38 46 46 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Personal Reasons (Marriage, Health, Family, Relocation etc.) Better Pay Opportunities Top three Measures Taken to Curb Attrition Recognition Awards (Monetary/Non-Monetary) Project Incentives Clearly defined Career Paths & Succession Plans Top three Methods to Manage and Reward Critical Talent Higher Salaries Faster Growth Opportunities Skill Enhancement Training Programs HR Challenges 55 Engineering & Manufacturing 2014 Deloitte Touche Tohmatsu India Private Limited Engineering & Manufacturing Executive Summary: Key Findings The average variable pay percent across this sector is projected at 18.2% in FY 2014-15, which is 0.4% points higher than the previous FY 2013-14 (17.8%) Voluntary Attrition rate for this sector in FY 2013-14 on an average is 11.8%. Highest attrition rate is observed for the Clerical Cadre at 14.2% Organizations attribute Better Career Prospects, Personal Reasons and Better Utilization of Current Skills as the main reasons for attrition
Career Management, Attraction and Developing Potential Leaders are the key HR challenges faced by this sector The average salary increment across this sector is projected at 10.9% in FY 2014-15, which is 0.3% points lower than the previous FY 2013-14 (11.2%)
Employee Strength Employee Strength 6.3% 12.5% 25.0% 56.3% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore 15.6% 28.1% 34.4% 6.3% 12.5% 3.1% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 01 02 03 04 05 Annual Revenue Employee Strength 57 2014 Deloitte Touche Tohmatsu India Private Limited 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Comparison of Level-wise Average Increments Across Sectors Engineering & Manufacturing Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.5 8.8 10.4 11.7 13.4 10.5 JM 7.9 9.5 10.6 12.5 13.9 10.7 MM 7.7 9.1 10.9 12.8 14.2 10.8 SM 8.3 9.6 11.2 12.7 14.6 11.1 TM 8.5 9.1 11.7 13.5 15.7 11.8 In % Level-wise Increment Percentiles 58 The average increment at Clerical Cadre, Junior and Senior Management levels is expected to be lower than the overall average increment at 10.9% in this sector The average increment at Top and Senior Management levels is significantly higher than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported increase in average increments compared to the overall industry The Middle Management level reported minimum increase in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Engineering & Manufacturing Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.7 9.2 11.3 12.8 15.6 11.2 FY 2014-15 7.4 8.8 11.0 12.6 14.9 10.9 Average Increments Across Levels 10.5 10.7 10.8 11.1 11.8 10.8 10.9 11.0 11.4 11.9 9.5 10.0 10.5 11.0 11.5 12.0 12.5 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 59 Higher increments across this sector is expected to be around the 15% mark. However, on the lower side, the increments have also reduced to 7.4% In comparison to other percentiles, a significant reduction has been observed in the 90 th percentile increment Average annual increment percentages have reduced marginally across levels; the reduction is lowest at the Top Management level Majority of the organizations have given increments to all their employees in the range of 7.4- 14.9%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Engineering & Manufacturing Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 9.8 11.7 13.3 16.0 18.4 13.4 JM 12.0 14.2 16.0 19.7 22.9 16.2 MM 13.2 15.9 18.3 24.0 29.4 18.1 SM 16.4 19.8 22.8 28.6 33.9 22.9 TM 17.2 22.2 27.0 31.8 36.4 27.2 In % Level-wise Variable Pay Percentiles 60 The average variable pay at Clerical Cadre, Junior and Middle Management levels is expected to be lower than the overall average variable pay at 18.2% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Clerical Cadre, Top and Senior Management levels reported increase in average variable pay compared to the overall industry The Top Management level reported maximum increase in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Engineering & Manufacturing Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 9.1 13.2 17.5 26.2 34.8 17.8 FY 2014-15 9.7 14.0 18.0 28.4 36.1 18.2 Average Variable Pay Across Levels 13.4 16.2 18.1 22.9 27.2 11.6 14.3 15.5 21.2 24.4 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 61 Higher variable pay across this sector is expected to be around the 36% mark. However, on the lower side, the variable pay has also increased to 9.7% In comparison to other percentiles, a significant increase has been observed in the 75 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Top Management level Majority of the organizations have given variable pay to all their employees in the range of 9.7-36.1%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Engineering & Manufacturing Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 31.3 34.4 18.8 - 5 - 8 Lacs - 34.4 40.6 25.0 - 8 -12 Lacs - - 25.0 37.5 6.3 > 12 Lacs - - - 18.8 30.0 N/A 100.0 34.4 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer Leave Encashment In % Clerical JM MM SM TM < 5000 - 28.1 25.0 15.6 - 5000 - 8000 - 34.4 34.4 25.0 - 8000 -12000 - - 25.0 28.1 21.9 12000 - 15000 - - 15.6 18.8 25.0 > 15000 - - - 12.5 34.4 On Actuals - - - - 18.8 N/A 100.0 37.5 - - -
Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 43.8% 62.5% 93.8% Average Amount per Month - - 8000-12000 8000-14000 10000-16000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 18.8 40.6 25.0 -
10000 - 15000 - 31.3 34.4 34.4 31.3 > 15000 - 18.8 25.0 21.9 31.3 On Actuals - - - 18.8 37.5 N/A 100.0 31.3 - - - 25.0% 31.3% 28.1% 15.6% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents 93.8% companies allow leave encashment companies allow leave encashment during tenure 37.5% 56.3% companies allow leave encashment only after separation (8) (5) (9) (10) 62 2014 Deloitte Touche Tohmatsu India Private Limited Engineering & Manufacturing Key HR Challenges and Managing Attrition Developing Potential Leaders Career Management Attracting Talent Average Age of Employees 34 Clerical/ J M/ MM/ SM/ TM/ 34 40 45 48 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Personal Reasons (Marriage, Health, Family, Relocation etc.) Better Utilization of Current Skills Top three Measures Taken to Curb Attrition Clearly defined Career Paths & Succession Plans Development Programs for High Potentials and Top Performers Recognition Awards (Monetary/Non-Monetary) Top three Methods to Manage and Reward Critical Talent Faster Growth Opportunities Better Performance Linked Incentives Skill Enhancement Training Programs HR Challenges 63 Energy & Natural Resources 2014 Deloitte Touche Tohmatsu India Private Limited Energy & Natural Resources Executive Summary: Key Findings The average variable pay percent across this sector is projected at 17.4% in FY 2014-15, which is 0.2% points higher than the previous FY 2013-14 (17.2%) Voluntary Attrition rate for this sector in FY 2013-14 on an average is 11.5%. Highest attrition rate is observed for the Clerical Cadre at 13.9% Organizations attribute Better Career Prospects, Better Pay Opportunities and Better Utilization of Current Skills as the main reasons for attrition
. Compensation Structuring, Performance Management and Employee Engagement are the key HR challenges faced by this sector The average salary increment across this sector is projected at 9.7% in FY 2014-15, which is 0.3% points lower than the previous FY 2013-14 (10%) Employee Strength 12.5% 12.5% 62.5% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore Employee Strength 37.5% 12.5% 50.0% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 01 02 03 04 05 Annual Revenue Employee Strength 65 2014 Deloitte Touche Tohmatsu India Private Limited Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Energy & Natural Resources Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.2 8.5 9.4 11.6 13.3 9.2 JM 7.5 8.4 9.6 11.7 13.4 9.8 MM 7.4 8.4 9.8 11.5 13.6 9.9 SM 7.7 8.8 10.2 12.0 14.2 10.3 TM 8.0 9.5 10.5 12.6 15.0 10.7 In % Level-wise Increment Percentiles 66 The average increment at Clerical Cadre is expected to be lower than the overall average increment at 9.7% in this sector The average increment at Top Management level is higher than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported decrease in average increments compared to the overall industry The Senior Management level reported minimum decrease in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Energy & Natural Resources Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.5 8.8 10.2 12.3 15.2 10.0 FY 2014-15 7.2 8.3 9.8 12.1 14.5 9.7 Average Increments Across Levels 9.2 9.8 9.9 10.3 10.7 9.4 10.1 10.1 10.6 10.9 8.0 8.5 9.0 9.5 10.0 10.5 11.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 67 Higher increments across this sector is expected to be around the 14% mark. However, on the lower side, the increments have also reduced to 7.2% In comparison to other percentiles, a significant reduction has been observed in the 90 th percentile increment Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Junior and Senior Management levels Majority of the organizations have given increments to all their employees in the range of 7.2-14.5%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Energy & Natural Resources Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 9.1 10.7 12.1 14.4 16.4 12.2 JM 11.0 12.7 14.8 18.5 21.8 14.7 MM 11.9 14.8 17.4 22.3 26.8 17.3 SM 14.2 17.7 20.8 26.8 32.8 20.9 TM 15.6 20.7 25.4 31.0 36.3 25.2 In % Level-wise Variable Pay Percentiles 68 The average variable pay at Clerical Cadre, Junior and Middle Management levels is expected to be lower than the overall average variable pay at 17.4% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Clerical Cadre and Top Management level reported increase in average variable pay compared to the overall industry The Junior Management level reported maximum decrease in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Energy & Natural Resources Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 8.4 12.1 17.0 25.7 30.6 17.2 FY 2014-15 8.9 12.5 17.2 26.5 32.0 17.4 Average Variable Pay Across Levels 12.2 14.7 17.3 20.9 25.2 10.5 12.8 14.3 18.6 22.9 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 69 Higher variable pay across this sector is expected to be around the 32% mark. However, on the lower side, the variable pay has also increased to 8.9% In comparison to other percentiles, a significant increase has been observed in the 90 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Middle Management level Majority of the organizations have given variable pay to all their employees in the range of 8.9- 32.0%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Energy & Natural Resources Key Benefits Car Policy Car Value Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 25.0 37.5 - - 5 - 8 Lacs - 25.0 37.5 25.0 - 8 -12 Lacs - - 25.0 50.0 12.5 > 12 Lacs - - - 25.0 87.5 N/A 100.0 50.0 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer Leave Encashment Clerical JM MM SM TM < 5000 - 25.0 12.5 12.5 - 5000 - 8000 - 25.0 50.0 25.0 - 8000 -12000 - - 25.0 25.0 12.5 12000 - 15000 - - 12.5 25.0 12.5 > 15000 - - - 12.5 37.5 On Actuals - - - - 37.5 N/A 100.0 50.0 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 62.5% 75.0% 100% Average Amount per Month - - 8000-12000 8000-14000 10000- 18000 Mobile Policy Bill Reimburse per Annum Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 50.0 50.0 37.5 - 10000 - 15000 - 25.0 50.0 25.0 25.0 > 15000 - - - 25.0 37.5 On Actuals - - - 12.5 37.5 N/A 100.0 25.0 - - - 25.0% 37.5% 25.0% 12.5% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents 100% companies allow leave encashment companies allow leave encashment during tenure companies allow leave encashment only after separation 37.5% 62.5% In % In % In % (2) (1) (2) (3) 70 2014 Deloitte Touche Tohmatsu India Private Limited Energy & Natural Resources Key HR Challenges and Managing Attrition Developing Potential Leaders Compensation Structuring Attracting Talent Average Age of Employees 30 Clerical/ J M/ MM/ SM/ TM/ 31 39 45 48 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Better Pay Opportunities Better Utilization of Current Skills Top three Measures Taken to Curb Attrition Recognition Awards (Monetary/Non-Monetary) Clearly defined Career Paths & Succession Plans Project Incentives Top three Methods to Manage and Reward Critical Talent Better Performance Linked Incentives Faster Growth Opportunities Higher Salaries HR Challenges 71 Hi-Tech 2014 Deloitte Touche Tohmatsu India Private Limited Hi-Tech Executive Summary: Key Findings Employee Strength 15.4% 11.5% 11.5% 19.2% 42.3% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore 15.4% 15.4% 11.5% 19.2% 15.4% 23.1% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 Employee Strength The average variable pay percent across this sector is projected at 18.8% in FY 2014-15, which is 0.2% points higher than the previous FY 2013-14 (18.6%) Voluntary Attrition rate for this sector in FY 2013-14 on an average is 14.2%. Highest attrition rate is observed for the Clerical Cadre at 20.2% Organizations attribute Better Career Prospects, Pursuing Further Studies and Better Utilization of Current Skills as the main reasons for attrition Career Management, Retaining and Rewarding the Critical Talent and Employee Engagement are the key HR challenges faced by this sector The average salary increment across this sector is projected at 11.5% in FY 2014-15, which is 0.2% points lower than the previous FY 2013-14 (11.7%) 01 02 03 04 05 Annual Revenue Employee Strength 73 2014 Deloitte Touche Tohmatsu India Private Limited Hi-Tech Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.6 8.9 10.8 12.4 13.7 10.7 JM 7.8 9.3 11.3 12.7 14.4 11.2 MM 7.8 9.5 11.6 13.2 14.9 11.4 SM 8.4 10.3 11.9 13.5 15.4 11.7 TM 8.7 10.6 12.8 14.2 16.0 12.9 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 74 The average increment at Clerical Cadre, Junior and Middle Management levels is expected to be lower than the overall average increment at 11.5% in this sector The average increment at Clerical Cadre and all Management level is higher than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported increase in average increments compared to the overall industry The Top Management level reported maximum increase in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Hi-Tech Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.8 9.3 11.8 13.8 15.6 11.7 FY 2014-15 7.4 9.1 11.6 13.6 15.4 11.5 Average Increments Across Levels 10.7 11.2 11.4 11.7 12.9 10.9 11.5 11.6 12.1 13.3 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 75 Higher increments across this sector is expected to be around the 15% mark. However, on the lower side, the increments have also reduced to 7.4% In comparison to other percentiles, a significant reduction has been observed in the 10 th percentile increment Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Top and Senior Management levels Majority of the organizations have given increments to all their employees in the range of 7.4- 15.4%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Hi-Tech Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 10.2 11.2 12.6 16.2 20.1 12.5 JM 13.4 15.9 18.2 21.1 24.4 18.1 MM 14.9 16.7 18.9 24.5 30.4 18.7 SM 17.2 20.2 23.6 28.7 34.2 23.7 TM 18.1 22.8 27.2 32.9 38.4 27.4 In % Level-wise Variable Pay Percentiles 76 The average variable pay at Clerical Cadre, Junior and Middle Management levels is expected to be lower than the overall average variable pay at 18.8% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Middle Management level reported decrease in average variable pay compared to the overall industry The Top Management level reported maximum increase in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Hi-Tech Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 9.0 14.7 18.5 27.2 36.7 18.6 FY 2014-15 10.1 15.6 18.8 28.5 38.1 18.8 Average Variable Pay Across Levels 12.5 18.1 18.7 23.7 27.4 12.1 15.5 16.8 20.6 25.1 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 77 Higher variable pay across this sector is expected to be around the 38% mark. However, on the lower side, the variable pay has also increased to 10.1% In comparison to other percentiles, a significant increase has been observed in the 90 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Middle Management level Majority of the organizations have given variable pay to all their employees in the range of 10.1- 38.1%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Hi-Tech Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 30.8 34.6 15.4 - 5 - 8 Lacs - 34.6 42.3 23.1 - 8 -12 Lacs - - 23.1 42.3 3.8 > 12 Lacs - - - 19.2 96.2 N/A 100.0 34.6 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer Leave Encashment In % Clerical JM MM SM TM < 5000 - 26.9 23.1 15.4 5000 - 8000 - 34.6 38.5 26.9 8000 -12000 - - 23.1 30.8 19.2 12000 - 15000 - - 15.4 15.4 23.1 > 15000 - - - 11.5 34.6 On Actuals - - - - 23.1 N/A 100.0 38.5 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 42.3% 69.2% 84.6% Average Amount per Month - - 8000-12000 8000-14000 10000-18000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 19.2 42.3 26.9 10000 - 15000 - 30.8 34.6 38.5 30.8 > 15000 - 15.4 23.1 19.2 30.8 On Actuals - - - 15.4 38.5 N/A 100.0 34.6 - - - 19.2% 38.5% 26.9% 15.4% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents 96.2% companies allow leave encashment companies allow leave encashment during tenure 30.8% 65.4% companies allow leave encashment only after separation (5) (4) (7) (10) 78 2014 Deloitte Touche Tohmatsu India Private Limited Hi-Tech Key HR Challenges and Managing Attrition Developing Potential Leaders Career Management Attracting Talent Average Age of Employees 29 Clerical/ J M/ MM/ SM/ TM/ 31 35 40 46 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Pursue Further Studies Better Utilization of Current Skills Top three Measures Taken to Curb Attrition Recognition Awards (Monetary/Non-Monetary) Retention Bonus Development Programs for High Potential s and Top Performers Top three Methods to Manage and Reward Critical Talent Higher Salaries Better Performance Linked Incentives Faster Growth Opportunities HR Challenges 79 IT enabled Services 2014 Deloitte Touche Tohmatsu India Private Limited ITeS Executive Summary: Key Findings Employee Strength The average variable pay percent across this sector is projected at 18.5% in FY 2014-15, which is 0.3% points higher than the previous FY 2013-14 (18.2%) Voluntary Attrition rate for this sector in FY 2013-14 on an average is 16.4%. Highest attrition rate is observed for the Clerical Cadre at 26.2% Organizations attribute Better Career Prospects, Personal Reasons and Better Pay Opportunities as the main reasons for attrition Developing Potential Leaders, Career Management and Retaining and Rewarding the Critical Talent are the key HR challenges faced by this sector The average salary increment across this sector is projected at 12.0% in FY 2014-15, which is 0.3% points lower than the previous FY 2013-14 (12.3%) 18.2% 27.3% 4.5% 18.2% 31.8% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore Employee Strength 13.6% 18.2% 13.6% 4.5% 22.7% 27.3% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 01 02 03 04 05 Annual Revenue Employee Strength 81 2014 Deloitte Touche Tohmatsu India Private Limited ITeS Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 8.1 9.8 11.3 12.6 13.8 11.4 JM 8.1 9.8 11.8 13.4 14.9 11.9 MM 8.3 10.4 12.2 13.8 15.4 12.4 SM 8.8 10.8 12.5 14.2 15.9 12.6 TM 9.1 11.3 13.1 14.9 16.7 13.3 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 82 The average increment at Clerical Cadre, Junior Management level is expected to be lower than the overall average increment at 12.0% in this sector The average increment at Clerical Cadre and all Management level is higher than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported increase in average increments compared to the overall industry The Senior Management level reported maximum increase in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited ITeS Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 8.4 9.6 12.2 14.3 16.8 12.3 FY 2014-15 7.9 9.4 11.9 14.0 16.5 12.0 Average Increments Across Levels 11.4 11.9 12.4 12.6 13.3 11.6 12.2 12.6 12.8 13.6 10.0 10.5 11.0 11.5 12.0 12.5 13.0 13.5 14.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 83 Higher increments across this sector is expected to be around the 16% mark. However, on the lower side, the increments have also reduced to 7.9% In comparison to other percentiles, a significant reduction has been observed in the 10 th percentile increment Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Top and Junior Management levels Majority of the organizations have given increments to all their employees in the range of 7.9- 16.5%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited ITeS Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 10.1 11.3 12.2 15.4 18.9 12.1 JM 12.8 14.7 16.1 20.2 23.9 16.3 MM 13.6 16.4 18.7 24.2 30.1 18.6 SM 16.6 20.0 23.1 28.4 33.8 23.2 TM 17.3 22.3 26.8 32.4 37.5 26.9 Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Variable Pay Percentiles In % 84 The average variable pay at Clerical Cadre and Junior Management level is expected to be lower than the overall average variable pay at 18.5% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Middle and Junior Management levels reported decrease in average variable pay compared to the overall industry The Top Management level reported maximum increase in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited ITeS Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 8.8 13.8 18.1 26.8 35.4 18.2 FY 2014-15 10.0 14.5 18.4 28.2 37.1 18.5 Average Variable Pay Across Levels 12.1 16.3 18.6 23.2 26.9 10.3 13.5 16.6 19.3 24.1 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 85 Higher variable pay across this sector is expected to be around the 37% mark. However, on the lower side, the variable pay has also increased to 10.0% In comparison to other percentiles, a significant increase has been observed in the 90 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Senior Management level Majority of the organizations have given variable pay to all their employees in the range of 10.0- 37.1%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited ITeS Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 31.8 36.4 13.6 - 5 - 8 Lacs - 31.8 45.5 22.7 - 8 -12 Lacs - - 18.2 45.5 4.5 > 12 Lacs - - - 18.2 95.5 N/A 100.0 36.4 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer In % Clerical JM MM SM TM < 5000 - 22.7 22.7 13.6 - 5000 - 8000 - 31.8 40.9 27.3 - 8000 -12000 - - 22.7 27.3 18.2 12000 - 15000 - - 13.6 18.2 22.7 > 15000 - - - 13.6 36.4 On Actuals - - - - 22.7 N/A 100.0 45.5 - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 40.9% 72.7% 90.9% Average Amount per Month - - 8000-12000 8000-14000 10000-16000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 18.2 40.9 27.3 - 10000 - 15000 - 31.8 36.4 40.9 27.3 > 15000 - 13.6 22.7 18.2 27.3 On Actuals - - - 13.6 45.5 N/A 100.0 36.4 - - - 18.2% 40.9% 27.3% 13.6% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents 90.9% companies allow leave encashment companies allow leave encashment during tenure 27.3% 63.6% companies allow leave encashment only after separation Leave Encashment (4) (3) (6) (9) 86 2014 Deloitte Touche Tohmatsu India Private Limited ITeS Key HR Challenges and Managing Attrition Developing Potential Leaders Developing Potential Leaders Attracting Talent Average Age of Employees 26 Clerical/ J M/ MM/ SM/ TM/ 29 33 39 45 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Personal Reasons (Marriage, Health, Family, Relocation etc.) Better Pay Opportunities Top three Measures Taken to Curb Attrition Clearly defined Career Paths & Succession Plans Recognition Awards (Monetary/Non-Monetary) Development Programs for High Potentials and Top Performers Top 3 Methods to Manage and Reward Critical Talent Better Performance Linked Incentives Skill Enhancement Training Programs Faster Growth Opportunities HR Challenges 87 Infrastructure & Real Estate 2014 Deloitte Touche Tohmatsu India Private Limited Infrastructure & Real Estate Executive Summary: Key Findings Employee Strength The average variable pay percent across this sector is projected at 17.1% in FY 2014-15, which is 0.3% points higher than the previous FY 2013-14 (16.8%) Voluntary Attrition rate for this sector in FY 2013-14 on an average is 13.2%. Highest attrition rate for the Clerical Cadre at 15.6% Organizations attribute Better Pay Opportunities, Better Career Prospects and Personal Reasons as the main reasons for attrition Developing Potential Leaders, Performance Management, and Retaining and Rewarding the Critical Talent are the key HR challenges faced by this sector The average salary increment across this sector is projected at 9.4% in FY 2014-15, which is 0.3% points lower than the previous FY 2013-14 (9.7%) 12.5% 62.5% 25.0% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore Employee Strength 83.3% 16.7% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 01 02 03 04 05 Annual Revenue Employee Strength 89 2014 Deloitte Touche Tohmatsu India Private Limited Infrastructure & Real Estate Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.0 8.3 9.0 10.7 12.8 9.2 JM 7.3 8.4 9.1 11.4 13.2 9.3 MM 7.5 8.7 9.4 11.2 13.4 9.5 SM 7.6 8.5 9.8 11.6 13.8 9.7 TM 7.8 9.0 10.3 12.4 14.9 10.5 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 90 The average increment at Clerical Cadre, Junior Management level is expected to be lower than the overall average increment at 9.4% in this sector The average increment at Clerical Cadre and all Management level (except Top Management) is lower than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported decrease in average increments compared to the overall industry The Middle Management level reported maximum decrease in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Infrastructure & Real Estate Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.3 8.6 9.7 11.9 15.2 9.7 FY 2014-15 7.0 8.3 9.2 11.5 14.9 9.4 Average Increments Across Levels 9.2 9.3 9.5 9.7 10.5 9.4 9.6 9.8 10.1 10.7 8.0 8.5 9.0 9.5 10.0 10.5 11.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 91 Higher increments across this sector is expected to be around the 15% mark. However, on the lower side, the increments have also reduced to 7.0% In comparison to other percentiles, a significant reduction has been observed in the 50 th percentile increment Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Senior Management level Majority of the organizations have given increments to all their employees in the range of 7.0- 14.9%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Infrastructure & Real Estate Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 8.4 10.3 11.9 14.3 16.2 11.7 JM 10.5 12.5 14.2 17.4 21.0 14.1 MM 12.8 14.8 17.1 21.6 25.9 17.3 SM 15.0 17.9 20.2 26.4 32.2 20.1 TM 15.8 19.8 23.8 29.5 35.5 23.6 In % Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Variable Pay Percentiles 92 The average variable pay at Clerical Cadre and Junior Management level is expected to be lower than the overall average variable pay at 17.1% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Clerical Cadre and all the Management levels reported decrease in average variable pay compared to the overall industry The Junior Management level reported maximum decrease in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Infrastructure & Real Estate Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.9 11.6 16.6 24.7 30.1 16.8 FY 2014-15 8.3 12.5 17.0 26.1 32.2 17.1 Average Variable Pay Across Levels 11.7 14.1 17.3 20.1 23.6 9.9 12.5 14.6 18.4 20.8 0.0 5.0 10.0 15.0 20.0 25.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 93 Higher variable pay across this sector is expected to be around the 32% mark. However, on the lower side, the variable pay has also increased to 8.3% In comparison to other percentiles, a significant increase has been observed in the 90 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Top Management level Majority of the organizations have given variable pay to all their employees in the range of 8.3- 32.2%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Infrastructure & Real Estate Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 12.5 25.0 - - 5 - 8 Lacs - 25.0 50.0 25.0 8 -12 Lacs - - 25.0 50.0 12.5 > 12 Lacs - - - 25.0 87.5 N/A 100.0 50.0 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer In % Clerical JM MM SM TM < 5000 - 25.0 12.5 12.5 - 5000 - 8000 - 25.0 37.5 25.0 12.5 8000 -12000 - - 37.5 25.0 12.5 12000 - 15000 - - 12.5 12.5 37.5 > 15000 - - - - 37.5 On Actuals - - - - - N/A 100.0 50.0 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 50.0% 62.5% 100.0% Average Amount per Month - - 8000-12000 8000-12000 10000-16000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 50.0 50.0 25.0 - 10000 - 15000 - 25.0 50.0 37.5 25.0 > 15000 - - - 25.0 37.5 On Actuals - - - 12.5 37.5 N/A 100.0 25.0 - - - 25.0% 37.5% 25.0% 12.5% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents companies allow leave encashment companies allow leave encashment during tenure 25.0% 75.0% companies allow leave encashment only after separation Leave Encashment 100.0% (2) (1) (2) (3) 94 2014 Deloitte Touche Tohmatsu India Private Limited Infrastructure & Real Estate Key HR Challenges and Managing Attrition Developing Potential Leaders Developing Potential Leaders Attracting Talent Average Age of Employees 33 Clerical/ J M/ MM/ SM/ TM/ 35 39 44 49 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Pay Opportunities Better Career Prospects Personal Reasons (Marriage, Health, Family, Relocation etc.) Top three Measures Taken to Curb Attrition Recognition Awards (Monetary/Non-Monetary) Clearly defined Career Paths & Succession Plans Retention Bonus Top three Methods to Manage and Reward Critical Talent Skill Enhancement Training Programs Higher Salaries Faster Growth Opportunities HR Challenges 95 Logistics 2014 Deloitte Touche Tohmatsu India Private Limited Logistics Executive Summary: Key Findings Employee Strength The average variable pay percent across this sector is projected at 16.9% in FY 2014-15, which is 0.3% points higher than the previous FY 2013-14 (16.6%) Average Attrition rate for this sector in FY 2013-14 on an average is 10.5%. Highest attrition rate is observed for the Clerical Cadre at 12.8% Organizations attribute Better Pay Opportunities, Personal Reasons and Better Career Prospects as the main reasons for attrition Developing Potential Leaders, Attraction and Retaining and Rewarding the Critical Talent are the key HR challenges faced by this sector The average salary increment across this sector is projected at 9.2% in FY 2014-15, which is 0.2% points lower than the previous FY 2013-14 (9.4%) 16.7% 16.7% 66.7% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore 33.3% 66.7% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 Employee Strength 01 02 03 04 05 Annual Revenue Employee Strength 97 2014 Deloitte Touche Tohmatsu India Private Limited Logistics Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 6.8 7.6 8.8 10.8 12.6 8.9 JM 7.1 8.2 8.8 10.8 12.9 8.7 MM 7.1 7.9 9.1 11.2 13.0 9.0 SM 7.5 8.4 9.6 11.4 13.5 9.4 TM 7.7 8.7 9.8 11.9 14.4 9.9 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 98 The average increment at Clerical Cadre, Junior and Middle Management levels is expected to be lower than the overall average increment at 9.2% in this sector The average increment at Clerical Cadre and all Management levels is lower than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported decrease in average increments compared to the overall industry The Middle Management level reported maximum decrease in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Logistics Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.2 8.2 9.4 11.6 14.8 9.4 FY 2014-15 6.7 8.0 9.1 11.4 14.5 9.2 Average Increments Across Levels 8.9 8.7 9.0 9.4 9.9 9.1 9.0 9.2 9.6 10.0 8.0 8.5 9.0 9.5 10.0 10.5 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 99 Higher increments across this sector is expected to be around the 14% mark. However, on the lower side, the increments have also reduced to 6.7% In comparison to other percentiles, a significant reduction has been observed in the 10 th percentile increment Average annual increment percentages have reduced marginally across levels; the reduction is lowest at the Top Management level Majority of the organizations have given increments to all their employees in the range of 6.7-14.5%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Logistics Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.8 9.7 11.2 13.6 15.8 11.1 JM 10.4 12.4 14.0 17.4 20.4 14.2 MM 12.9 15.0 16.8 20.7 24.2 16.7 SM 14.8 17.6 20.0 25.3 30.1 20.2 TM 15.4 19.2 23.4 28.8 34.4 23.2 In % Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Variable Pay Percentiles 100 The average variable pay at Clerical Cadre, Middle and Junior Management levels is expected to be lower than the overall average variable pay at 16.9% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Clerical Cadre and all the Management levels reported decrease in average variable pay compared to the overall industry The Junior Management level reported maximum decrease in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Logistics Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.1 11.7 16.4 24.4 30.4 16.6 FY 2014-15 7.5 12.1 16.7 25.0 32.0 16.9 Average Variable Pay Across Levels 11.1 14.2 16.7 20.2 23.2 9.5 12.4 14.3 18.5 21.0 0.0 5.0 10.0 15.0 20.0 25.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 101 Higher variable pay across this sector is expected to be around the 32% mark. However, on the lower side, the variable pay has also increased to 7.5% In comparison to other percentiles, a significant increase has been observed in the 90 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Middle Management level Majority of the organizations have given variable pay to all their employees in the range of 7.5- 32.0%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Logistics Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 16.7 33.3 - - 5 - 8 Lacs - 16.7 33.3 33.3 - 8 -12 Lacs - - 16.7 50.0 16.7 > 12 Lacs - - 16.7 16.7 83.3 N/A 100.0 66.7 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer In % Clerical JM MM SM TM < 5000 - 16.7 16.7 16.7 - 5000 - 8000 - 33.3 33.3 16.7 - 8000 -12000 - - 33.3 33.3 16.7 12000 - 15000 - - 16.7 16.7 16.7 > 15000 - - - 16.7 33.3 On Actuals - - - - 33.3 N/A 100.0 50.0 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 66.7% 83.3% 100.0% Average Amount per Month - - 8000-12000 8000-12000 10000-16000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 50.0 50.0 33.3 - 10000 - 15000 - 16.7 50.0 33.3 33.3 > 15000 - - - 16.7 33.3 On Actuals - - - 16.7 33.3 N/A 100.0 33.3 - - - 33.3% 33.3% 16.7% 16.7% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents companies allow leave encashment companies allow leave encashment during tenure 33.3% 66.7% companies allow leave encashment only after separation Leave Encashment 100.0% (2) (2) (1) (1) 102 2014 Deloitte Touche Tohmatsu India Private Limited Logistics Key HR Challenges and Managing Attrition Developing Potential Leaders Developing Potential Leaders Attracting Talent Average Age of Employees 29 Clerical/ J M/ MM/ SM/ TM/ 32 36 41 45 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Pay Opportunities Personal Reasons (Marriage, Health, Family, Relocation etc.) Better Career Prospects Top three Measures Taken to Curb Attrition Clearly defined Career Paths & Succession Plans Recognition Awards (Monetary/Non-Monetary) Three/ Five Year Deferred Incentive Plan Top three Methods to Manage and Reward Critical Talent Faster Growth Opportunities Higher Salaries Skill Enhancement Training Programs HR Challenges 103 Media & Advertising 2014 Deloitte Touche Tohmatsu India Private Limited Media & Advertising Executive Summary: Key Findings Employee Strength The average variable pay percent across this sector is projected at 17.5% in FY 2014-15, which is 0.3% points higher than the previous FY 2013-14 (17.2%) Voluntary Attrition rate for this sector in FY 2013-14 on an average is 15.6%. Highest attrition rate is observed for the Clerical Cadre at 22.3% Organizations attribute Better Career Prospects, Pursuing Further Studies, Better Utilization of Current Skills as the main reasons for attrition Developing Potential Leaders, Career Management and Retaining and Rewarding the Critical Talent are the key HR challenges faced by this sector The average salary increment across this sector is projected at 9.6% in FY 2014-15, which is 0.2% points lower than the previous FY 2013-14 (9.8%) 12.5% 37.5% 12.5% 12.5% 25.0% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore Employee Strength 37.5% 37.5% 12.5% 12.5% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 01 02 03 04 05 Annual Revenue Employee Strength 105 2014 Deloitte Touche Tohmatsu India Private Limited Media & Advertising Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 7.1 8.4 9.3 11.4 13.1 9.2 JM 7.4 8.2 9.4 11.6 13.3 9.6 MM 7.6 8.8 9.6 11.4 13.5 9.4 SM 7.6 8.7 10.0 12.0 14.4 10.2 TM 7.9 9.2 10.6 12.7 15.2 10.4 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 106 The average increment at Clerical Cadre and Middle Management levels is expected to be lower than the overall average increment at 9.6% in this sector The average increment at Clerical Cadre and all Management levels (except Top Management) is lower than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported decrease in average increments compared to the overall industry The Middle Management level reported maximum decrease in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Media & Advertising Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.4 8.6 9.8 11.9 15.2 9.8 FY 2014-15 6.9 8.1 9.6 11.6 14.9 9.6 Average Increments Across Levels 9.2 9.6 9.4 10.2 10.4 9.4 9.9 9.6 10.4 10.6 8.5 9.0 9.5 10.0 10.5 11.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 107 Higher increments across this sector is expected to be around the 15% mark. However, on the lower side, the increments have also reduced to 6.9% In comparison to other percentiles, a significant reduction has been observed in the 10 th and 25 th
percentile increments Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Junior Management level Majority of the organizations have given increments to all their employees in the range of 6.9- 14.9%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Media & Advertising Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 9.3 10.7 12.3 14.7 16.9 12.4 JM 11.2 13.2 15.6 19.6 23.2 15.7 MM 12.3 14.8 17.4 22.6 27.3 17.2 SM 14.8 18.2 21.2 27.2 33.0 21.3 TM 16.2 20.8 25.7 31.3 37.2 25.8 In % Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Variable Pay Percentiles 108 The average variable pay at Clerical Cadre, Middle and Junior Management levels is expected to be lower than the overall average variable pay at 17.5% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Clerical Cadre and Top Management level reported increase in average variable pay compared to the overall industry The Middle Management level reported maximum decrease in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Media & Advertising Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 8.7 12.1 17.1 25.6 30.8 17.2 FY 2014-15 9.1 13.0 17.4 27.0 32.6 17.5 Average Variable Pay Across Levels 12.4 15.7 17.2 21.3 25.8 10.5 12.8 15.4 18.7 22.0 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 109 Higher variable pay across this sector is expected to be around the 32% mark. However, on the lower side, the variable pay has also increased to 9.1% In comparison to other percentiles, a significant increase has been observed in the 90 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Top Management level Majority of the organizations have given variable pay to all their employees in the range of 9.1-32.6%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Media & Advertising Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 25.0 37.5 - - 5 - 8 Lacs - 25.0 37.5 25.0 - 8 -12 Lacs - - 12.5 50.0 12.5 > 12 Lacs - - 12.5 25.0 87.5 N/A 100.0 50.0 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer In % Clerical JM MM SM TM < 5000 - 25.0 12.5 12.5 - 5000 - 8000 - 37.5 37.5 12.5 - 8000 -12000 - - 37.5 37.5 12.5 12000 - 15000 - - 12.5 25.0 12.5 > 15000 - - - 12.5 37.5 On Actuals - - - - 37.5 N/A 100.0 37.5 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 62.5% 87.5% 100.0% Average Amount per Month - - 8000-12000 8000-12000 10000-16000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 62.5 50.0 37.5 - 10000 - 15000 - 25.0 50.0 25.0 25.0 > 15000 - - - 25.0 37.5 On Actuals - - - 12.5 37.5 N/A 100.0 12.5 - - - 25.0% 37.5% 25.0% 12.5% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents companies allow leave encashment companies allow leave encashment during tenure 25.0% 75.0% companies allow leave encashment only after separation Leave Encashment 100.0% (2) (2) (1) (3) 110 2014 Deloitte Touche Tohmatsu India Private Limited Media & Advertising Key HR Challenges and Managing Attrition Developing Potential Leaders Developing Potential Leaders Attracting Talent Average Age of Employees 28 Clerical/ J M/ MM/ SM/ TM/ 30 34 41 46 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Pursue Further Studies Better Utilization of Current Skills Top three Measures Taken to Curb Attrition Recognition Awards (Monetary/Non-Monetary) Development Programs for High Potentials and Top Performers Clearly defined Career Paths & Succession Plans Top three Methods to Manage and Reward Critical Talent Higher Salaries Faster Growth Opportunities Better Performance Linked Incentives HR Challenges 111 Pharmaceutical, Life Sciences & Health Care 2014 Deloitte Touche Tohmatsu India Private Limited Pharma, Life Sciences & Health Care Executive Summary: Key Findings Employee Strength The average variable pay percent across this sector is projected at 18.4% in FY 2014-15, which is 0.3% points higher than the previous FY 2013-14 (18.1%) Voluntary Attrition rate for this sector in FY 2013-14 on an average is 12.8%. Highest attrition rate is observed for the Clerical Cadre at 15.6% Organizations attribute Better Career Prospects, Personal Reasons and Pursuing Further Studies as the main reasons for attrition Developing Potential Leaders, Career Management and Retaining and Rewarding the Critical Talent are the key HR challenges faced by this sector The average salary increment across this sector is projected at 12.4% in FY 2014-15, which is 0.2% points lower than the previous FY 2013-14 (12.6%). 9.1% 31.8% 9.1% 18.2% 31.8% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore 18.2% 36.4% 36.4% 9.1% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 01 02 03 04 05 Annual Revenue Employee Strength 113 2014 Deloitte Touche Tohmatsu India Private Limited Pharma, Life Sciences & Health Care Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 8.2 9.7 11.6 13.2 14.6 11.7 JM 8.4 10.4 11.9 13.8 15.4 11.8 MM 8.5 10.7 12.5 14.4 16.1 12.4 SM 8.7 10.7 12.8 14.9 16.8 12.6 TM 9.3 11.5 13.4 15.5 17.4 13.2 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 114 The average increment at Clerical Cadre and Junior Management level is expected to be lower than the overall average increment at 12.4% in this sector The average increment at Clerical Cadre and all Management levels is higher than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported increase in average increments compared to the overall industry The Senior Management level reported maximum increase in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Pharma, Life Sciences & Health Care Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 8.2 10.6 12.7 14.9 17.6 12.6 FY 2014-15 8.1 10.2 12.4 14.6 17.2 12.4 Average Increments Across Levels 11.7 11.8 12.4 12.6 13.2 12.0 12.2 12.6 12.9 13.4 10.5 11.0 11.5 12.0 12.5 13.0 13.5 14.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 115 Higher increments across this sector is expected to be around the 17% mark. However, on the lower side, the increments have also reduced to 8.1% In comparison to other percentiles, a marginal reduction has been observed in the 10 th
percentile increment Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Junior Management level Majority of the organizations have given increments to all their employees in the range of 8.1- 17.2%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Comparison of Level-wise Average Variable Pay Across Sectors Pharma, Life Sciences & Health Care Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 10.3 11.7 13.5 16.2 19.6 13.6 JM 12.4 14.3 16.2 19.9 23.4 16.4 MM 13.4 15.9 18.5 24.3 29.8 18.6 SM 16.8 20.2 23.2 28.8 34.1 23.4 TM 18.3 22.7 27.3 32.3 36.8 27.1 In % Level-wise Variable Pay Percentiles 116 The average variable pay at Clerical Cadre and Junior Management level is expected to be lower than the overall average variable pay at 18.4% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Junior and Middle Management level reported decrease in average variable pay compared to the overall industry The Top Management level reported maximum increase in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Pharma, Life Sciences & Health Care Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 9.1 13.7 17.8 27.1 35.8 18.1 FY 2014-15 10.1 14.1 18.2 28.4 36.4 18.4 Average Variable Pay Across Levels 13.6 16.4 18.6 23.4 27.1 11.0 14.7 15.9 21.5 24.0 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 117 Higher variable pay across this sector is expected to be around the 36% mark. However, on the lower side, the variable pay has also increased to 10.1% In comparison to other percentiles, a significant increase has been observed in the 75 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Top Management level Majority of the organizations have given variable pay to all their employees in the range of 10.1- 36.4%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Pharma, Life Sciences & Health Care Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 36.4 31.8 18.2 - 5 - 8 Lacs - 31.8 50.0 18.2 - 8 -12 Lacs - - 18.2 45.5 4.5 > 12 Lacs - - - 18.2 95.5 N/A 100.0 31.8 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer In % Clerical JM MM SM TM < 5000 - 27.3 22.7 13.6 - 5000 - 8000 - 27.3 45.5 27.3 - 8000 -12000 - - 18.2 27.3 18.2 12000 - 15000 - - 13.6 18.2 27.3 > 15000 - - - 13.6 31.8 On Actuals - - - - 22.7 N/A 100.0 45.5 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 36.4% 68.2% 90.9% Average Amount per Month - - 8000-12000 8000-12000 10000-16000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 22.7 40.9 31.8 - 10000 - 15000 - 27.3 36.4 36.4 31.8 > 15000 - 13.6 22.7 18.2 22.7 On Actuals - - - 13.6 45.5 N/A 100.0 36.4 - - - 18.2% 36.4% 31.8% 13.6% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents 95.5% companies allow leave encashment companies allow leave encashment during tenure 31.8% 63.6% companies allow leave encashment only after separation Leave Encashment (4) (3) (7) (8) 118 2014 Deloitte Touche Tohmatsu India Private Limited Pharma, Life Sciences & Health Care Key HR Challenges and Managing Attrition Developing Potential Leaders Developing Potential Leaders Attracting Talent Average Age of Employees 31 Clerical/ J M/ MM/ SM/ TM/ 31 37 43 48 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Career Prospects Personal Reasons (Marriage, Health, Family, Relocation etc.) Pursue Further Studies Top three Measures Taken to Curb Attrition Recognition Awards (Monetary/Non-Monetary) Retention Bonus Clearly defined Career Paths & Succession Plans Top three Methods to Manage and Reward Critical Talent Higher Salaries Faster Growth Opportunities Skill Enhancement Training Programs HR Challenges 119 Retail 2014 Deloitte Touche Tohmatsu India Private Limited Retail Executive Summary: Key Findings Employee Strength The average variable pay percent across this sector is projected at 18.5% in FY 2014-15, which is 0.2% points higher than the previous FY 2013-14 (18.3%) Voluntary Attrition rate for this sector on an average in FY 2013-14 is 13.1%. Highest attrition rate is observed for the Clerical Cadre at 15.2% Organizations attribute Better Pay Opportunities, Better Career Prospects and Personal Reasons as the main reasons for attrition Developing Potential Leaders, Compensation Structuring and Employee Engagement are the key HR challenges faced by this sector The average salary increment across this sector is projected at 9.1% in FY 2014-15, which is 0.2% points lower than the previous FY 2013-14 (9.3%) 22.2% 22.2% 22.2% 55.6% <100 Crore 100-300 Crore 300-500 Crore 500-1000 Crore >1000 Crore 33.3% 55.6% 22.2% < 500 500 - 2000 2000 - 5000 5000 - 10000 10000 - 25000 > 25000 01 02 03 04 05 Annual Revenue Employee Strength 121 2014 Deloitte Touche Tohmatsu India Private Limited Retail Annual Increments FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 6.9 7.9 8.5 10.7 12.5 8.6 JM 7.0 7.7 8.7 10.9 12.6 8.9 MM 7.2 7.9 9.0 10.8 12.9 9.2 SM 7.4 8.2 9.4 11.6 13.4 9.3 TM 7.6 8.8 9.6 11.7 14.1 9.5 In % Comparison of Level-wise Average Increments Across Sectors 10.0 9.5 9.3 10.7 10.4 10.5 9.2 10.7 11.4 9.2 8.9 9.2 11.7 8.6 10.2 9.6 9.4 11.3 10.6 10.7 9.8 11.2 11.9 9.3 8.7 9.6 11.8 8.9 10.6 10.0 9.6 11.5 10.7 10.8 9.9 11.4 12.4 9.5 9.0 9.4 12.4 9.2 10.5 10.2 10.4 11.9 10.8 11.1 10.3 11.7 12.6 9.7 9.4 10.2 12.6 9.3 11.3 10.8 10.3 12.6 11.7 11.8 10.7 12.9 13.3 10.5 9.9 10.4 13.2 9.5 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Increment Percentiles 122 The average increment at Clerical Cadre and Junior Management level is expected to be lower than the overall average increment at 9.1% in this sector The average increment at Clerical Cadre and all Management levels is lower than the overall industry average increment (10.3%) The Clerical Cadre and all the Management levels reported decrease in average increments compared to the overall industry The Top Management level reported maximum decrease in average increments compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Retail Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 7.3 8.2 9.3 11.5 14.3 9.3 FY 2014-15 6.8 7.9 9.1 11.2 14.1 9.1 Average Increments Across Levels 8.6 8.9 9.2 9.3 9.5 8.7 9.1 9.3 9.5 9.9 7.5 8.0 8.5 9.0 9.5 10.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 123 Higher increments across this sector is expected to be around the 14% mark. However, on the lower side, the increments have also reduced to 6.8% In comparison to other percentiles, a significant reduction has been observed in the 10 th
percentile increment Average annual increment percentages have reduced marginally across levels; the reduction is highest at the Top Management level Majority of the organizations have given increments to all their employees in the range of 6.8- 14.1%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Retail Annual Variable Pay FY 2014-15 (Projections) In % 10P 25P 50P 75P 90P Avg Clerical 10.0 11.3 12.4 15.5 18.8 12.3 JM 12.2 14.5 16.3 20.2 23.7 16.4 MM 13.8 16.5 18.8 24.2 30.0 18.7 SM 17.0 20.4 23.4 28.6 34.0 23.2 TM 17.8 22.6 27.0 32.8 38.2 26.8 In % Comparison of Level-wise Average Variable Pay Across Sectors 12.1 12.5 14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3 16.7 15.7 18.6 16.3 18.2 16.2 14.7 18.1 16.3 14.1 14.2 15.7 16.4 16.4 18.9 17.4 20.2 17.9 19.7 18.1 17.3 18.7 18.6 17.3 16.7 17.2 18.6 18.7 22.4 21.6 26.5 21.7 24.3 22.9 20.9 23.7 23.2 20.1 20.2 21.3 23.4 23.2 24.2 25.3 29.5 25.6 27.6 27.2 25.2 27.4 26.9 23.6 23.2 25.8 27.1 26.8 Overall Industry Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail TM SM MM JM CL Level-wise Variable Pay Percentiles 124 The average variable pay at Clerical Cadre and Junior Management level is expected to be lower than the overall average variable pay at 18.5% in this sector The average variable pay at Senior and Top Management levels is significantly higher than the overall industry average variable pay (18.5%) The Junior and Middle Management level reported decrease in average variable pay compared to the overall industry The Top Management level reported maximum increase in average variable pay compared to the overall industry 2014 Deloitte Touche Tohmatsu India Private Limited Retail Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals) In % 10P 25P 50P 75P 90P Average FY 2013-14 9.2 13.2 17.8 26.7 35.2 18.3 FY 2014-15 9.7 14.1 18.1 28.2 37.8 18.5 Average Variable Pay Across Levels 12.3 16.4 18.7 23.2 26.8 10.8 14.8 16.9 21.0 23.5 0.0 5.0 10.0 15.0 20.0 25.0 30.0 Clerical JM MM SM TM FY 2014-15 FY 2013-14 In % 125 Higher variable pay across this sector is expected to be around the 38% mark. However, on the lower side, the variable pay has also increased to 9.7% In comparison to other percentiles, a significant increase has been observed in the 90 th percentile variable pay Average annual variable pay percentages have increased marginally across levels; the increase is highest at the Top Management level Majority of the organizations have given variable pay to all their employees in the range of 9.7-37.8%, across all levels 2014 Deloitte Touche Tohmatsu India Private Limited Retail Key Benefits Car Policy Car Value In % Clerical JM MM SM TM < 3 Lacs - - - - - 3 - 5 Lacs - 22.2 33.3 - - 5 - 8 Lacs - 33.3 44.4 22.2 - 8 -12 Lacs - - 22.2 55.6 11.1 > 12 Lacs - - - 22.2 88.9 N/A 100.0 44.4 - - - Car Policy Fuel per Month Medical Insurance Premium Paid by Employer In % Clerical JM MM SM TM < 5000 - 22.2 22.2 11.1 - 5000 - 8000 - 22.2 44.4 22.2 - 8000 -12000 - - 22.2 33.3 11.1 12000 - 15000 - - 11.1 22.2 11.1 > 15000 - - - 11.1 44.4 On Actuals - - - - 33.3 N/A 100.0 55.6 - - - Car Policy Driver Allowance Clerical JM MM SM TM Provided by - - 55.6% 66.7% 100.0% Average Amount per Month - - 8000-12000 8000-12000 10000-18000 Mobile Policy Bill Reimburse per Annum In % Clerical JM MM SM TM < 5000 - - - - - 5000 - 10000 - 55.6 55.6 33.3 - 10000 - 15000 - 11.1 44.4 33.3 22.2 > 15000 - 33.3 - 22.2 44.4 On Actuals - - - 11.1 33.3 N/A 100.0 - - - - 22.2% 33.3% 33.3% 11.1% Employee only Employee & spouse Employee, spouse and dependent children Employee, spouse, dependent children and dependent parents companies allow leave encashment companies allow leave encashment during tenure 33.3% 66.7% companies allow leave encashment only after separation Leave Encashment 100.0% (2) (1) (3) (3) 126 2014 Deloitte Touche Tohmatsu India Private Limited Retail Key HR Challenges and Managing Attrition Developing Potential Leaders Developing Potential Leaders Attracting Talent Average Age of Employees 28 Clerical/ J M/ MM/ SM/ TM/ 31 35 40 47 Key Reasons for Attrition Measures Taken to Curb Attrition Interventions to Manage & Reward Critical Talent Top three Reasons for Attrition Better Pay Opportunities Better Career Prospects Personal Reasons (Marriage, Health, Family, Relocation etc.) Top three Measures Taken to Curb Attrition Recognition Awards (Monetary/Non-Monetary) Profit Sharing Retention Bonus Top three Methods to Manage and Reward Critical Talent Higher Salaries Faster Growth Opportunities Better Performance Linked Incentives HR Challenges 127 Table of Content Scope, Approach & Methodology Executive Summary Overall Industry Report Detailed Sector-wise Analysis About Deloitte Human Capital Consulting Contact Us 2014 Deloitte Touche Tohmatsu India Private Limited About Us Deloitte Human Capital Consulting Deloitte Consultings Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients organizational results and impact by focusing on challenges at the intersection of business and people. Our global network of more than 5,000 Human Capital professionals serves 100 countries. The scale of our global Human Capital partner and practitioner network allows us to provide global and national clients with a network, which can respond quickly, flexibly, and at scale to meet client challenges. Our practice goes to market applying deep industry experience and globally recognized HR, talent, and organization transformation skills and capabilities. We offer a focused combination of breadth and expertise across HR service lines. Our India Offerings: Strategic Change & Organization Transformation Talent, Performance & Rewards HR Transformation Merger and Acquisitions (M&A) Organization Design Organization Structure Role Profiling
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P Thiruvengadam Sr. Director National Practice Leader Human Capital Consulting, Deloitte Touche Tohmatsu India Private Limited, 100/2, Anchorage II, Richmond Road, Bengaluru, Karnataka 560025, India
Dr. Vishalli Dongrie Sr. Director Head Talent, Performance and Rewards
Human Capital Consulting, Deloitte Touche Tohmatsu India Private Limited, India Bulls Finance Centre, Tower 3, 27 32nd Floor, Senapati Bapat Marg, Elphinstone Road ( West ), Mumbai 400013, India
F o r t e c h n i c a l q u e r i e s , p l e a s e r e a c h o u t t o : Saptarshi Chatterjee Manager
Human Capital Consulting, Deloitte Touche Tohmatsu India Private Limited, India Bulls Finance Centre, Tower 3, 27 32nd Floor, Senapati Bapat Marg, Elphinstone Road ( West ), Mumbai 400013, India
Malvika Sharma Senior Analyst Human Capital Consulting, Deloitte Touche Tohmatsu India Private Limited, India Bulls Finance Centre, Tower 3, 27 32nd Floor, Senapati Bapat Marg, Elphinstone Road ( West ), Mumbai 400013, India
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