Sie sind auf Seite 1von 132

Annual

Compensation & Benefits


Trends Survey
India
FY 2014-15
Human Capital Consulting
March 2014

Table of Content
Scope, Approach & Methodology
Executive Summary
Overall Industry Report
Detailed Sector-wise Analysis
About Deloitte Human Capital Consulting
Contact Us
Table of Content
Scope, Approach & Methodology
Executive Summary
Overall Industry Report
Detailed Sector-wise Analysis
About Deloitte Human Capital Consulting
Contact Us
2014 Deloitte Touche Tohmatsu India Private Limited
Survey Details
Scope of the Survey
Increment & Variable
Pay projections for
FY 2014-15 and
comparison with FY
2013-14
Key Benefits given
across sectors
Attrition rates,
key reasons for
attrition and
mitigation
measures
Managing and
Rewarding Critical
Talent
Key Human
Resource
Challenges
faced by
Organizations
The Deloitte Compensation
Trends Survey is an annual
study conducted by Human
Capital Consulting.
The objective of the study is
to understand the key
compensation and benefits
trends across sectors in the
Indian market.
2014 Deloitte Touche Tohmatsu India Private Limited 4
In this edition, the on-
line survey was
launched for the first
time and more than
60% of the companies
have submitted data
through the on-line
portal
This is the fourth
edition of the Annual
survey
Companies from more
than 18 sectors have
participated this year ;
detailed consolidated
report prepared for 13
sectors
Data was collected
from January to
March, 2014
Sectors
Covered
Auto & Auto
Components
BFSI Chemical Consumer Business
Engineering &
Manufacturing
Logistics Media & Advertising Retail Others
Energy & Natural
Resources
Hi-Tech IT enabled Services
Infrastructure & Real
Estate
Pharma, Life Sciences
& Health Care
2014 Deloitte Touche Tohmatsu India Private Limited
Survey Details
Survey Methodology

Design the Survey Instrument
The parameters of the study were finalized and a
structured questionnaire was designed as a
primary data collection tool

Finalize the Target Basket
The sectors covered in the study were finalized
along with the leading organizations from each
sector
Invite and Seek Consent for Participation
A formal invitation e-mail and online questionnaire
was sent to the Human Resources in the chosen
organizations requesting for participation
Collect and Validate Data
The responses received from all participants
were validated and checked for accuracy and
intended interpretation
1
2
3
4
Generate the Compensation Trends
Survey Report (FY 2014-15)

Analyze Data
The data received was collated and analyzed
to get detailed insights on sector wise
practices, compensation and benefits trends
5
6
2014 Deloitte Touche Tohmatsu India Private Limited 6
2014 Deloitte Touche Tohmatsu India Private Limited
Top
Management
Senior
Management
Middle
Management
Junior
Management

The most senior executive in the organization (CEO), coordinating a full range of
functions, providing leadership, overall direction and control of company operations.
Also, includes key executives (direct reportees to CEO) within the organization, heading
key functions, businesses and geographies

Executives who directly report to the Top Management, and manage a range of
functions. However, they are not regarded as Top Management. This also includes
direct reportees to different key functional, business and geographical heads


Includes executives who directly report to Senior Management, with supervisory
responsibility for a sub-function, part of a business, geography etc.


Includes supervisory staff usually involved in the day to day functioning of a small
team (First Level of Management Cadre). Also, includes entry level employees with
professional qualification
.


Includes non-management staff who work as individual contributors reporting to
Management
Survey Details
Management Definitions
Clerical
Cadre
10P/
The lower decile position
(where one-tenth of the
sample has lower data)
25P/
The lower quartile position
(where one quarter of the
sample has lower data)
50P/
The middle position (where
half of the sample has lower
and half has higher data)
75P/
The upper quartile position
(where three-quarters of the
sample has lower data)
90P/
The upper decile position
(where nine-tenth of the
sample has lower data)
Percentile Definitions





Top Performers: Employees who are key
contributors, demonstrate high performance,
may be qualified for broader roles within the
same profession and have reached the
potential to move upward in a management
capacity

High Potentials: Employees who have been
identified as having the potential, ability and
aspiration for higher positions within the
company

Key Positions: Roles in the organization that
have a maximum impact on the business,
require expertise in terms of
technical knowledge and are difficult to
replace / find talent for in the external market

Critical Talent Definitions
2014 Deloitte Touche Tohmatsu India Private Limited 7
2014 Deloitte Touche Tohmatsu India Private Limited
** Others include companies in Hospitality, Professional Services, Agriculture, Aviation, Export and Social Services sectors. Considering the limited number of responses
from these sectors within the specified timelines, separate sector reports have not been published
209 organizations from 18 sectors have participated in the Compensation Trends Survey for FY 2014-15
5.3%(11) 5.3%(11)
8.6%(18)
4.8%(10)
3.8%(8)
12.4% (26)
3.8% (8)
10.5% (22)
2.9% (6)
3.8% (8)
10.5% (22)
4.3% (9)
8.6% (18)
15.3%(32)
Chemical Consumer
Business
Energy Hi-Tech ITeS Infrastructure
& Real Estate
Logistics Auto & Auto
Comp.
BFSI Media &
Advertising
Pharma, Life
Sciences
Retail Others**
Survey Details
Participant Profile
Annual
Revenue
Employee
Strength
(20)
(38)
(21)
(44)
Engineering &
Manufacturing
12.0%
16.0%
10.0%
18.0%
44.0%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
(92)
(25)
(33)
(21)
(38)
23.0%
27.3%
21.1%
10.0%
10.5%
8.1%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
(21)
(44)
(22)
(48)
(57)
(17)
2014 Deloitte Touche Tohmatsu India Private Limited 8
Participant List is for private circulation amongst participants of
Human Capital Compensation & Benefits Trends Survey FY 2014-15
Table of Content
Scope, Approach & Methodology
Executive Summary
Overall Industry Report
Detailed Sector-wise Analysis
About Deloitte Human Capital Consulting
Contact Us
2014 Deloitte Touche Tohmatsu India Private Limited
Executive Summary
Key Findings
The average variable pay percent across sectors is
projected at 18.5% in FY 2014-15, which is 1.2% points
higher than the previous FY 2013-14 (17.3%)

The average voluntary attrition rate across sectors for FY
2013-14 is 13.4%, 0.8% points lower than the previous FY
2012-13 (14.2%)
Organizations across sectors attribute Better Career
Prospects, Better Pay Opportunities and Personal
Reasons as the top three reasons for attrition
Career Management, Developing Potential Leaders and
Retaining and Rewarding Critical Talent are the top three
HR challenges faced by organizations across sectors
The average salary increment across sectors is projected
at 10.3% in FY 2014-15, which is 0.3% points lower than
the previous FY 2013-14 (10.6%)
01
02
03
04
05
2014 Deloitte Touche Tohmatsu India Private Limited 10
The highest projected
increment is in the
Pharma sector at
12.4%, and the lowest
projection is observed
in the Retail sector at
9.1%
The highest projected
variable pay is in the
BFSI sector at
20.2%, while the
lowest is projected
in the Logistics
sector at 16.9%
The highest attrition
is projected in the
ITeS sector at 16.4%
and the lowest is in
the Logistics sector
at 10.5%
The highest attrition
is projected at the
Clerical Cadre in the
ITeS sector, followed
by the Clerical Cadre
in the Media &
Advertising Sector
2014 Deloitte Touche Tohmatsu India Private Limited
Executive Summary
Industry Snapshot
Sectors
Average Increments Average Variable Pay
Actual
FY 2013-14
Projected
FY 2014-15
Change Actual
FY 2013-14
Projected
FY 2014-15
Change
Auto & Auto components 10.3 9.9 -0.4 17.3 17.6 0.3
Banking & Financial Services 9.7 9.5 -0.2 19.8 20.2 0.4
Chemical 11.9 11.6 -0.3 17.4 17.8 0.4
Consumer Business 10.9 10.6 -0.3 19.4 19.8 0.4
Engineering & Manufacturing 11.2 10.9 -0.3 17.8 18.2 0.4
Energy 10.0 9.7 -0.3 17.2 17.4 0.2
Hi-Tech 11.7 11.5 -0.2 18.6 18.8 0.2
Information Technology Enabled
Services
12.3 12.0 -0.3 18.2 18.5 0.3
Infrastructure & Real Estate 9.7 9.4 -0.3 16.8 17.1 0.3
Logistics 9.4 9.2 -0.2 16.6 16.9 0.3
Media & Advertising 9.8 9.6 -0.2 17.2 17.5 0.3
Pharmaceutical, Life Sciences &
Health Care
12.6 12.4 -0.2 18.1 18.4 0.3
Retail 9.3 9.1 -0.2 18.3 18.5 0.2
Overall Industry 10.6 10.3 -0.3 17.3 18.5 1.2
In %
Average Projected Increments for
Key Positions and Performers
13.8%
16.2%
14.7%
High Potentials
Top Performers
Key Positions
Average Projected Increments
based on Organization Revenue
9.8%
10.1%
10.3%
< 100 Crore
100 300 Crores
300 500 Crore
10.2%
10.6%
500 1000 Crore
> 1000 Crore
2014 Deloitte Touche Tohmatsu India Private Limited 11
Table of Content
Scope, Approach & Methodology
Executive Summary
Overall Industry Report
Detailed Sector-wise Analysis
About Deloitte Human Capital Consulting
Contact Us
2014 Deloitte Touche Tohmatsu India Private Limited 2014 Deloitte Touche Tohmatsu India Private Limited
Overall Industry Analysis
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
FY 2013-14 FY 2014-15
10.6 10.3 9.7 11.9 10.9 11.2 10.0 11.7 12.3 9.7 9.4 9.8 12.6 9.3
10.3 9.9 9.5 11.6 10.6 10.9 9.7 11.5 12.0 9.4 9.2 9.6 12.4 9.1
FY 2013-
14
FY 2014-
15
In %
The overall
average annual
increment for FY
2014-15 is
projected at
10.3%. Overall
the increment has
decreased by
0.3% points from
FY 2013-14
1
The Retail
sector maintains a
conservative
estimate given the
overall mood of
the economy and
is expected to
have the lowest
average increment
at 9.1%
3
The highest
decrease in
projected
increment is
observed in the
Auto & Auto
Components sector
2
In Logistics,
Retail and
Infrastructure
sectors, the
projected
increment is
significantly lower
than the industry
average
5
In Pharma, ITeS,
Chemical and Hi-
Tech sectors, the
projected
increment is
significantly higher
than the industry
average
4
13
2014 Deloitte Touche Tohmatsu India Private Limited
Overall Industry Analysis
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.2 8.8 10.1 11.5 13.0 10.0
JM 7.4 9.0 10.3 11.9 13.6 10.2
MM 7.4 8.7 10.4 12.3 13.8 10.6
SM 7.5 9.3 10.6 12.4 14.3 10.5
TM 8.1 9.6 11.4 13.2 15.1 11.3
Level-wise Increment Percentiles
In %
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
2014 Deloitte Touche Tohmatsu India Private Limited 14
The average increment at
Clerical Cadre and Junior
Management level is
expected to be lower than
the overall average
increment at 10.3%
The average increment at
the Top Management
level in the ITeS and
Pharmaceutical sectors
is significantly higher
than other sectors
The Retail sector
projected the lowest
average increment at the
Clerical Cadre (8.6%)
The average
increment at the Top
Management level is
significantly higher
than the overall
average increment at
10.3%
2014 Deloitte Touche Tohmatsu India Private Limited
Overall Industry Analysis
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.2 9.1 10.7 12.4 15.2 10.6
FY 2014-15 7.1 9.0 10.2 12.2 15.0 10.3
Average Increments Across Levels
10.0
10.2
10.6
10.5
11.3
10.2
10.4
10.9
10.7
11.5
9.0
9.5
10.0
10.5
11.0
11.5
12.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
2014 Deloitte Touche Tohmatsu India Private Limited 15
Higher increments across
sectors is expected to be
around the 15% mark.
However, on the lower
side, the increments have
also reduced to 7.1%
In comparison to
other percentiles, a
significant reduction
has been observed in
the median (50P)
increment
Average annual
increment percentages
have reduced marginally
across levels; the
reduction is highest at
the Middle Management
level
Majority of the
organizations have
given increments to
all their employees in
the range of 7.1-15%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited 2014 Deloitte Touche Tohmatsu India Private Limited
Overall Industry Analysis
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
0.0
5.0
10.0
15.0
20.0
25.0
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
FY 2013-14 FY 2014-15
17.3 17.3 19.8 17.4 19.4 17.8 17.2 18.6 18.2 16.8 16.6 17.2 18.1 18.3
18.5 17.6 20.2 17.8 19.8 18.2 17.4 18.8 18.5 17.1 16.9 17.5 18.4 18.5
FY 2013-
14
FY 2014-
15
In %
The overall
average annual
variable pay for
FY 2014-15 is
projected at
18.5%. Overall,
the variable pay
has increased by
1.2% points from
FY 2013-14
1
The Logistics
sector maintains a
conservative
estimate and is
observed to have
the lowest
projected average
variable pay at
16.9%
3
The highest
increase in the
projected variable
pay is observed in
the BFSI,
Chemicals,
Consumer Business
and Engineering &
Manufacturing
sectors
2
In the Infrastructure
& Real Estate and
Energy & Natural
Resources sectors,
the projected
variable pay is
significantly lower
than the industry
average
5
In the BFSI and
Consumer
Business sectors,
the projected
variable pay is
significantly higher
than the industry
average
4
16
2014 Deloitte Touche Tohmatsu India Private Limited
Overall Industry Analysis
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 8.2 10.4 12.2 15.2 18.5 12.1
JM 10.7 13.5 16.6 20.2 23.4 16.7
MM 13.1 16.1 18.7 24.3 29.6 18.9
SM 15.2 18.6 22.3 28.3 34.0 22.4
TM 16.8 20.2 24.0 30.1 36.6 24.2
Level-wise Variable Pay Percentiles
In %
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
2014 Deloitte Touche Tohmatsu India Private Limited 17
The average variable
pay at the Clerical
Cadre and Junior
Management levels is
expected to be lower
than the overall
average variable pay
at 18.5%
The average
increment at the Top
Management level in
the BFSI sector is
significantly higher
than other sectors
The Logistics sector
projected the lowest
average variable at
the Clerical Cadre
(11.1%)
The average
increment at the Top
Management level is
significantly higher
than the overall
average increment at
18.5%
2014 Deloitte Touche Tohmatsu India Private Limited
Overall Industry Analysis
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.5 13.1 17.4 27.0 35.6 17.3
FY 2014-15 8.1 13.4 18.6 28.2 36.4 18.5
Average Variable Pay Across Levels
12.1
16.7
18.9
22.4
24.2
11.6
16.2
17.6
21.3
23.1
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
2014 Deloitte Touche Tohmatsu India Private Limited 18
Higher variable pay
across sectors is
expected to be around
the 36% mark.
Similarly, on the lower
side, the variable pay
has also increased to
8.1%
In comparison to other
percentiles, a
significant increase
has been observed in
the median (50
th

percentile) and 75
th

percentile variable pay
Average annual
variable pay
percentages have
increased marginally
across levels; the
increase is highest at
the Middle
Management level
Majority of the
organizations have
given variable pay
to all their
employees in the
range of 8.1-36.4%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited
Overall Industry Analysis
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 28.2 34.4 11.0 -
5 - 8 Lacs - 29.2 44.5 23.0 -
8 -12 Lacs - - 20.1 46.9 7.2
> 12 Lacs - - 1.0 19.1 92.8
N/A 100.0 42.1 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
Leave Encashment
In % Clerical JM MM SM TM
< 5000 - 23.9 21.1 12.9 -
5000 - 8000 - 31.1 42.1 26.3 0.5
8000 -12000 - - 23.9 30.1 16.3
12000 - 15000 - - 12.9 18.2 21.5
> 15000 - - - 11.5 37.8
On Actuals - - - - 23.9
N/A 100.0 45.0 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 43.5% 69.4% 92.3%
Average
Amount per
Month
- - 8000-12000 9000-14000 10000-18000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 30.1 45.0 28.7 -
10000 - 15000 - 26.8 38.8 38.3 26.8
> 15000 - 11.0 16.3 19.6 30.6
On Actuals - - - 13.4 42.6
N/A 100.0 32.1 - - -
19.1%
34.0%
25.8%
12.4% Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
87.6% companies allow leave encashment
companies allow leave encashment during tenure
30.1%
57.4% companies allow leave encashment only after separation
(40)
(71)
(54)
(26)
2014 Deloitte Touche Tohmatsu India Private Limited 19
2014 Deloitte Touche Tohmatsu India Private Limited
Overall Industry Analysis
Voluntary Attrition Analysis
13.1
18.6
14.6
16.3
14.2
13.9
20.2
26.2
15.6
12.8
22.3
15.6 15.2
9.3
12.2
10.4
8.2
9.2 8.7
12.6 13.2
10.2
9.1
12.8
11.9
11.7
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
CL JM MM SM TM
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
18.0
20.0
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
FY 2012-13 FY 2013-14
14.2 11.6 15.3 13.7 13.5 12.2 12.6 15.6 17.8 14.3 11.4 17.2 14.1 13.8
13.4 10.6 14.0 12.2 12.5 11.8 11.5 14.2 16.4 13.2 10.5 15.6 12.8 13.1
FY 2012-
13
FY 2013-
14
In %
Comparison of Level-wise Voluntary Attrition Rate Across Sectors
Voluntary Attrition Rate Across Sectors
In %
2014 Deloitte Touche Tohmatsu India Private Limited 20
2014 Deloitte Touche Tohmatsu India Private Limited
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Better Pay Opportunities
Personal Reasons (Marriage, Health, Family, Relocation etc.)
Top three Measures Taken to Curb Attrition
Recognition Awards (Monetary /Non-monetary)
Clearly defined Career Paths & Succession Plans
Development Programs for High Potentials and Top Performers
Top three Methods to Manage and Reward Critical Talent
Faster Growth Opportunities
Better Performance Linked Incentives
Skill Enhancement Training Programs
Overall Industry Analysis
Attrition Trends Reasons and Mitigation Measures
2014 Deloitte Touche Tohmatsu India Private Limited 21
Highest attrition
rate has been
recorded at the
Clerical Cadre in
the ITeS sector
(26.2%)
The Logistics
sector has reported
the lowest overall
attrition at 10.5%
and also the lowest
at the Clerical
Cadre at (12.8%)
Attrition rates have
reduced marginally
across sectors.
However, it continues
to be a concern in the
BFSI, Hi-Tech, ITeS
and Media &
Advertising sectors
The Consumer
Business sector has
reported the least
attrition at the Top
Management level
(8.2%)
2014 Deloitte Touche Tohmatsu India Private Limited
Overall Industry Analysis
Key HR Challenges
Retaining & Rewarding the Critical Talent
Organizations are maximizing their rewards spend by identifying,
segmenting and rewarding individuals in the organization who have
maximum impact on the business
Career Management
Organizations are investing in a combination of structured planning
and identifying the employee aspirations to achieve career goals of
the employees in a changing economy
Attracting Talent
Organizations are increasingly focused on hiring talented
individuals as a critical ingredient in their talent acquisition process
Developing Potential Leaders
Organizations are developing potential leaders to lead with vision,
passion and integrity, inspiring the people around them to achieve
goals even in challenging times
Employee Engagement
Organizations support employee engagement to ensure that the
employees are committed to the organizations goals, motivated to
contribute to the organization's success, at the same time
enhancing their own sense of well-being
Developing
Potential Leaders
Career
Management
Attracting Talent
Average Age of Employees
31
Clerical/
J M/
MM/
SM/
TM/
31
37
42
47
HR
Challenges
Measures Taken to Address HR Challenges
2014 Deloitte Touche Tohmatsu India Private Limited 22
Table of Content
Scope, Approach & Methodology
Executive Summary
Overall Industry Report
Detailed Sector-wise Analysis
About Deloitte Human Capital Consulting
Contact Us
Auto & Auto
Components
2014 Deloitte Touche Tohmatsu India Private Limited
Auto & Auto Components
Executive Summary: Key Findings
The average variable pay percent in this sector is
projected at 17.6% in FY 2014-15, which is 0.3% points
higher than the previous FY 2013-14 (17.3%)

The average voluntary attrition rate for this sector in FY
2013-14 is 10.6%. Highest attrition rate is observed for
the Clerical Cadre at 13.1%
Organizations attribute Better Career Prospects, Personal
Reasons and Better Utilization of Current Skills as the
main reasons for attrition
Employee Engagement, Developing Potential Leaders
and Retaining and Rewarding the Critical Talent are the
key HR challenges faced by this sector
The average salary increment in this sector is projected at
9.9% in FY 2014-15, which is 0.4% points lower than the
previous FY 2013-14 (10.3%)
Employee
Strength
Employee
Strength
18.2%
81.8%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
36.4%
45.5%
9.1%
9.1%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
01
02
03
04
05
Annual
Revenue
Employee
Strength
25
2014 Deloitte Touche Tohmatsu India Private Limited
Auto & Auto Components
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.4 8.7 9.6 11.2 13.2 9.5
JM 7.6 8.9 9.8 11.5 13.6 9.6
MM 7.7 9.1 10.1 11.8 13.8 10.0
SM 8.1 9.0 10.4 12.7 14.5 10.2
TM 8.2 9.3 10.7 12.7 15.1 10.8
In %
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
26
The average
increment at Clerical
Cadre and Junior
Management level is
expected to be lower
than the overall
average increment at
9.9% in this sector
The average
increment at Top
Management level is
significantly higher
than the overall
industry average
increment (10.3%)
Junior and Middle
Management levels
reported maximum
decrease in average
increments compared
to the overall
industry
Senior Management
level reported minimum
decrease in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Auto & Auto Components
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.5 9.1 10.5 12.7 15.3 10.3
FY 2014-15 7.3 8.7 9.8 12.5 15.0 9.9
Average Increments Across Levels
9.5
9.6
10.0
10.2
10.8
9.7 9.7
10.2
10.3
11.0
8.5
9.0
9.5
10.0
10.5
11.0
11.5
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
27
Higher increments across
this sector is expected to
be around the 15.0%
mark. However, on the
lower side, the
increments have also
reduced to 7.1%
In comparison to
other percentiles, a
significant reduction
has been observed in
the median (50P)
increment
Average annual
increment percentages
have reduced marginally
across levels; the
reduction is highest at
the Middle Management
level
Majority of the
organizations have
given increments to
all their employees in
the range of 7.3-
15.0%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Auto & Auto Components
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 9.8 11.3 12.4 15.3 17.8 12.5
JM 11.4 13.8 15.9 19.2 22.1 15.7
MM 12.8 15.3 17.5 22.7 27.5 17.4
SM 15.9 18.6 21.6 27.2 32.6 21.6
TM 16.8 21.3 25.4 30.8 35.8 25.3
In %
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Variable Pay Percentiles
28
The average variable pay
at Clerical Cadre, Junior
and Middle Management
levels is expected to be
lower than the overall
average variable pay at
17.6% in this sector
The average variable
pay at Senior and Top
Management level is
significantly higher than
the overall industry
average variable pay
(18.5%)
The Clerical Cadre and
Top Management
levels reported an
increase in average
variable pay compared
to the overall industry
The Clerical Cadre
reported minimum
increase in average
variable pay compared
to the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Auto & Auto Components
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 8.8 12.6 17.2 26.2 34.8 17.3
FY 2014-15 9.6 13.5 17.4 26.7 35.4 17.6
Average Variable Pay Across Levels
12.5
15.7
17.4
21.6
25.3
11.9
13.5
16.5
20.1
24.5
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
29
Higher variable pay
across this sector is
expected to be around
the 35% mark. However,
on the lower side, the
variable pay has also
increased to 9.6%
In comparison to
other percentiles, a
significant increase
has been observed in
the 25
th
percentile
variable pay
Average annual variable
pay percentages have
increased marginally
across levels; the
increase is highest at the
Junior Management level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 9.6-
35.4%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Auto & Auto Components
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 18.2 36.4 9.1 -
5 - 8 Lacs - 18.2 45.5 18.2 -
8 -12 Lacs - - 18.2 54.5 9.1
> 12 Lacs - - - 18.2 90.9
N/A 100.0 63.6 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
Leave Encashment
In % Clerical JM MM SM TM
< 5000 - 18.2 18.2 9.1 -
5000 - 8000 - 27.3 54.5 27.3 -
8000 -12000 - - 18.2 36.4 9.1
12000 - 15000 - - 9.1 18.2 18.2
> 15000 - - - 9.1 45.5
On Actuals - - - - 27.3
N/A 100.0 54.5 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 36.4% 54.5% 90.9%
Average
Amount per
Month
- - 8000-12000 8000-12000 10000-18000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 45.5 54.5 27.3 -
10000 - 15000 - 9.1 45.5 45.5 18.2
> 15000 - - - 18.2 36.4
On Actuals - - - 9.1 45.5
N/A 100.0 45.5 - - -
18.2%
36.4%
36.4%
9.0%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
90.9% companies allow leave encashment
companies allow leave encashment during tenure
36.4%
54.5% companies allow leave encashment only after separation
(2)
(4)
(4)
(1)
30
2014 Deloitte Touche Tohmatsu India Private Limited
Auto & Auto Components
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Employee
Engagement
Attracting Talent
Average Age of Employees
32
Clerical/
J M/
MM/
SM/
TM/
30
39
44
50
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Personal Reasons (Marriage, Health, Family,
Relocation etc.)
Better Utilization of Current Skills
Top three Measures Taken to Curb Attrition
Cleary defined Career Paths & Succession Plans
Employee Higher Education Plan
Recognition Awards (Monetary/Non-Monetary)
Top three Methods to Manage and Reward Critical
Talent
Faster Growth Opportunities
Higher Salaries
Skill Enhancement Training Programs
HR
Challenges
31
Banking,
Financial
Services &
Insurance
2014 Deloitte Touche Tohmatsu India Private Limited
BFSI
Executive Summary: Key Findings
The average variable pay percent across this sector is
projected at 20.2% in FY 2014-15, which is 0.4% points
higher than the previous FY 2013-14 (19.8%)
Voluntary Attrition rate for this sector in FY 2013-14 on an
average is 14.0%. Highest attrition rate is observed for the
Clerical Cadre at 18.6%
Organizations attribute Better Career Prospects, Personal
Reasons and Better Pay Opportunities as the main
reasons for attrition

Compensation Structuring, Developing Potential Leaders
and Retaining and Rewarding the Critical Talent are the
key HR challenges faced by this sector

The average salary increment across this sector is
projected at 9.5% in FY 2014-15, which is 0.2% points
lower than the previous FY 2013-14 (9.7%)
Employee
Strength
22.2%
33.3%
5.6%
5.6%
33.3%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
38.9%
22.2%
5.6%
16.7%
16.7%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
Employee
Strength
01
02
03
04
05
Annual
Revenue
Employee
Strength
33
2014 Deloitte Touche Tohmatsu India Private Limited
BFSI
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.4 8.5 9.2 11.3 13.0 9.3
JM 7.6 8.6 9.2 11.5 13.3 9.4
MM 7.8 8.5 9.5 11.7 13.4 9.6
SM 7.9 9.0 10.2 12.0 14.2 10.4
TM 8.1 9.1 10.5 12.6 15.1 10.3
In %
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
34
The average increment
at Clerical Cadre and
Junior Management
level is expected to be
lower than the overall
average increment at
9.5% in this sector
The average increment
at Top and Senior
Management levels is
marginally higher than
the overall industry
average increment
(10.3%)
Top and Middle
Management levels
reported maximum
decrease in average
increments compared to
the overall industry
Senior Management level
reported minimum
decrease in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
BFSI
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.4 8.7 9.8 12.1 15.2 9.7
FY 2014-15 7.2 8.4 9.3 11.8 14.8 9.5
Average Increments Across Levels
9.3
9.4
9.6
10.4
10.3
9.6 9.6
10.0
10.6 10.6
8.5
9.0
9.5
10.0
10.5
11.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
35
Higher increments
across this sector is
expected to be around
the 15% mark. However,
on the lower side, the
increments have also
reduced to 7.2%
In comparison to
other percentiles, a
significant reduction
has been observed in
the median (50P)
increment
Average annual
increment percentages
have reduced marginally
across levels; the
reduction is highest at
the Middle Management
level
Majority of the
organizations have
given increments to
all their employees in
the range of 7.2-
14.8%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
BFSI
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 10.6 12.3 14.3 18.2 21.7 14.2
JM 13.4 15.9 18.8 23.6 28.2 18.6
MM 15.7 18.2 20.3 26.7 32.8 20.2
SM 17.8 22.5 26.7 31.7 36.5 26.5
TM 19.2 24.6 29.6 35.7 42.1 29.5
In %
Level-wise Variable Pay Percentiles
36
The average variable pay
at Clerical Cadre and
Junior Management level
is expected to be lower
than the overall average
variable pay at 20.2% in
this sector
The average variable
pay at Senior and Top
Management levels is
significantly higher than
the overall industry
average variable pay
(18.5%)
The Clerical Cadre and
all the Management
levels reported an
increase in average
variable pay compared
to the overall industry
The Middle
Management level
reported minimum
increase in average
variable pay compared
to the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
BFSI
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 10.1 15.2 19.6 30.7 35.8 19.8
FY 2014-15 10.4 15.8 20.1 31.4 36.2 20.2
Average Variable Pay Across Levels
14.2
18.6
20.2
26.5
29.5
13.6
17.9
19.3
24.9
27.8
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
37
Higher variable pay
across this sector is
expected to be around
the 36% mark. However,
on the lower side, the
variable pay has also
increased to 10.4%
In comparison to
other percentiles, a
significant increase
has been observed in
the 75
th
percentile
variable pay
Average annual variable
pay percentages have
increased marginally
across levels; the
increase is highest at the
Top Management level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 10.4-
36.2%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
BFSI
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 33.3 33.3 11.1 -
5 - 8 Lacs - 27.8 50.0 22.2 -
8 -12 Lacs - - 16.7 50.0 5.6
> 12 Lacs - - - 16.7 94.4
N/A 100.0 38.9 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
Leave Encashment
In % Clerical JM MM SM TM
< 5000 - 22.2 22.2 11.1 -
5000 - 8000 - 33.3 44.4 27.8 -
8000 -12000 - - 22.2 33.3 16.7
12000 - 15000 - - 11.1 16.7 22.2
> 15000 - - - 11.1 38.9
On Actuals - - - - 22.2
N/A 100.0 44.4 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 38.9% 77.8% 88.9%
Average
Amount per
Month
- - 8000-12000 8000-14000 10000-16000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 16.7 38.9 27.8 -
10000 - 15000 - 33.3 33.3 44.4 22.2
> 15000 - 11.1 27.8 16.7 22.2
On Actuals - - - 11.1 55.6
N/A 100.0 38.9 - - -
16.7%
38.9%
27.7%
16.7%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
100.0% companies allow leave encashment
companies allow leave encashment during tenure
44.4%
55.6% companies allow leave encashment only after separation
(7)
(3)
(3)
(5)
38
2014 Deloitte Touche Tohmatsu India Private Limited
BFSI
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Compensation
Structuring
Attracting Talent
Average Age of Employees
29
Clerical/
J M/
MM/
SM/
TM/
31
36
42
46
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Personal Reasons (Marriage, Health, Family,
Relocation etc.)
Better Pay Opportunities
Top three Measures Taken to Curb Attrition
Clearly defined Career Paths & Succession Plans
Profit Sharing
Recognition Awards (Monetary/Non-Monetary)
Top three Methods to Reward and Manage Critical
Talent
Higher Salaries
Faster Growth Opportunities
Skill Enhancement Training Programs
HR
Challenges
39
Chemical
2014 Deloitte Touche Tohmatsu India Private Limited
Chemical
Executive Summary: Key Findings
The average variable pay percent across this sector is
projected at 17.8% in FY 2014-15, which is 0.4% points
higher than the previous FY 2013-14 (17.4%)
Voluntary Attrition rate for this sector in FY 2013-14 on an
average is 12.2%. Highest attrition rate is observed for
the Clerical Cadre at 14.6%
Organizations attribute Better Career Prospects, Better
Pay Opportunities and Personal Reasons as the main
reasons for attrition

Career Management, Developing Potential Leaders and
Retaining and Rewarding the Critical Talent are the key
HR challenges faced by this sector
The average salary increment across this sector is
projected at 11.6% in FY 2014-15, which is 0.3% points
lower than the previous FY 2013-14 (11.9%)
Employee
Strength
18.2%
18.2%
63.6%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
Employee
Strength
18.2%
54.5%
27.3%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
01
02
03
04
05
Annual
Revenue
Employee
Strength
41
2014 Deloitte Touche Tohmatsu India Private Limited
Chemical
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.5 8.9 10.9 12.2 13.9 10.7
JM 7.9 9.4 11.4 12.9 14.6 11.3
MM 8.1 10.1 11.7 13.2 15.1 11.5
SM 8.6 9.9 11.8 13.6 15.5 11.9
TM 8.8 10.6 12.7 14.3 16.2 12.6
In %
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
42
The average increment
at Clerical Cadre, Junior
and Middle
Management levels is
expected to be lower
than the overall average
increment at 11.6% in
this sector
The average increment at
Top, Senior and Middle
Management levels is
significantly higher than
the overall industry
average increment
(10.3%)
The Clerical Cadre and
all the Management
levels reported increase
in average increments
compared to the overall
industry
The Clerical Cadre
level reported
minimum increase in
average increments
compared to the
overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Chemical
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.9 9.4 11.9 13.7 15.6 11.9
FY 2014-15 7.5 9.2 11.6 13.4 15.3 11.6
Average Increments Across Levels
10.7
11.3
11.5
11.9
12.6
11.1
11.5
11.9
12.1
12.9
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
43
Higher increments across
this sector is expected to
be around the 15% mark.
However, on the lower
side, the increments have
also reduced to 7.5%
In comparison to other
percentiles, a
significant reduction
has been observed in
the 10
th
percentile
increment
Average annual increment
percentages have reduced
marginally across levels;
the reduction is highest at
the Clerical Cadre level
Majority of the
organizations have
given increments to all
their employees in the
range of 7.5-15.3%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited
Chemical
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 9.6 11.1 13.0 15.8 18.1 13.1
JM 11.7 13.7 16.1 19.6 22.7 16.3
MM 13.0 15.2 17.8 23.2 29.0 17.9
SM 16.2 19.3 21.9 27.7 33.1 21.7
TM 17.1 21.3 25.8 31.2 36.2 25.6
In %
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Variable Pay Percentiles
44
The average variable
pay at Clerical Cadre
and Junior Management
level is expected to be
lower than the overall
average variable pay at
17.8% in this sector
The average variable
pay at Senior and Top
Management levels is
significantly higher
than the overall
industry average
variable pay (18.5%)
The Clerical Cadre and
Top Management level
reported increase in
average variable pay
compared to the overall
industry
The Middle Management
level reported maximum
decrease in average
variable pay compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Chemical
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 8.6 12.6 17.2 26.6 31.1 17.4
FY 2014-15 9.4 13.4 17.7 27.4 32.8 17.8
Average Variable Pay Across Levels
13.1
16.3
17.9
21.7
25.6
12.6
14.6
15.7
19.8
23.9
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
45
Higher variable pay across
this sector is expected to
be around the 33% mark.
However, on the lower
side, the variable pay has
also increased to 9.4%
In comparison to other
percentiles, a
significant increase has
been observed in the
90
th
percentile variable
pay
Average annual variable
pay percentages have
increased marginally
across levels; the increase
is highest at the Middle
Management level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 9.4-32.8%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited
Chemical
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 18.2 45.5 9.1 -
5 - 8 Lacs - 18.2 36.4 27.3 -
8 -12 Lacs - - 18.2 45.5 9.1
> 12 Lacs - - - 18.2 90.9
N/A 100.0 63.6 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
Leave Encashment
In % Clerical JM MM SM TM
< 5000 - 18.2 18.2 9.1 -
5000 - 8000 - 27.3 45.5 36.4 -
8000 -12000 - - 27.3 27.3 9.1
12000 - 15000 - - 9.1 18.2 18.2
> 15000 - - - 9.1 45.5
On Actuals - - - - 27.3
N/A 100.0 54.5 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 27.3% 63.6% 90.9%
Average
Amount per
Month
- - 8000-12000 9000-14000 10000-18000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 45.5 54.5 27.3 -
10000 - 15000 - 18.2 45.5 45.5 27.3
> 15000 - - - 18.2 36.4
On Actuals - - - 9.1 36.4
N/A 100.0 36.4 - - -
18.2%
45.5%
27.3%
9.0%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
90.9% companies allow leave encashment
companies allow leave encashment during tenure
27.3%
63.6% companies allow leave encashment only after separation
(2)
(1)
(3)
(5)
46
2014 Deloitte Touche Tohmatsu India Private Limited
Chemical
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Career
Management
Attracting Talent
Average Age of Employees
33
Clerical/
J M/
MM/
SM/
TM/
36
40
46
50
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Better Pay Opportunities
Personal Reasons (Marriage, Health, Family,
Relocation etc.)
Top three Measures Taken to Curb Attrition
Clearly defined Career Paths & Succession Plans
Development Programs for High Potentials and Top
Performers
Recognition Awards (Monetary/Non-Monetary)
Top three Methods to Manage and Reward Critical
Talent
Higher Salaries
Skill Enhancement Training Programs
Faster Growth Opportunities
HR
Challenges
47
Consumer
Business
2014 Deloitte Touche Tohmatsu India Private Limited
Consumer Business
Executive Summary: Key Findings
The average variable pay percent across this sector is
projected at 19.8% in FY 2014-15, which is 0.4% points
higher than the previous FY 2013-14 (19.4%)
Voluntary Attrition rate for this sector in FY 2013-14 on an
average is 12.5%. Highest attrition rate is observed for
the Clerical Cadre at 16.3%
Organizations attribute Better Career Prospects, Personal
Reasons, Better Pay Opportunities as the main reasons
for attrition

Developing Potential Leaders, Compensation Structuring,
Retaining and Rewarding Critical Talent are the key HR
challenges faced by this sector
The average salary increment across this sector is
projected at 10.6% in FY 2014-15, which is 0.3% points
lower than the previous FY 2013-14 (10.9%)
Employee
Strength
Employee
Strength
18.2%
18.2%
63.6%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
18.2%
54.5%
27.3%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
01
02
03
04
05
Annual
Revenue
Employee
Strength
49
2014 Deloitte Touche Tohmatsu India Private Limited
Consumer Business
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.4 8.6 10.2 11.5 13.2 10.4
JM 7.8 8.9 10.5 12.4 13.8 10.6
MM 7.9 9.2 10.8 12.3 14.1 10.7
SM 8.2 9.4 10.9 12.6 14.7 10.8
TM 8.4 10.2 11.5 13.3 15.4 11.7
In %
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
50
The average increment
at Clerical Cadre level
is expected to be lower
than the overall average
increment at 10.6% in
this sector
The average increment at
Top Management level is
significantly higher than
the overall industry
average increment (10.3%)
The Clerical Cadre and
all the Management
levels reported increase
in average increments
compared to the overall
industry
The Middle Management
level reported minimum
increase in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Consumer Business
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.5 9.2 10.8 12.7 15.5 10.9
FY 2014-15 7.3 8.8 10.7 12.6 15.2 10.6
Average Increments Across Levels
10.4
10.6
10.7
10.8
11.7
10.7
10.8 10.8
11.1
11.9
9.5
10.0
10.5
11.0
11.5
12.0
12.5
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
51
Higher increments
across this sector is
expected to be around
the 15% mark.
However, on the lower
side, the increments
have also reduced to
7.3%
In comparison to other
percentiles, a significant
reduction has been
observed in the 25
th

percentile increment
Average annual
increment percentages
have reduced marginally
across levels; the
reduction is lowest at
the Middle Management
level
Majority of the
organizations have
given increments to all
their employees in the
range of 7.3-15.2%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Consumer Business
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 10.4 12.3 13.9 17.6 20.9 14.1
JM 13.7 16.3 18.4 23.3 27.7 18.2
MM 15.4 17.8 19.8 25.3 30.4 19.7
SM 17.6 20.7 24.2 29.2 34.6 24.3
TM 18.6 23.4 27.7 33.7 39.3 27.6
In %
Level-wise Variable Pay Percentiles
52
The average variable pay
at Clerical Cadre, Junior
and Middle Management
levels is expected to be
lower than the overall
average variable pay at
19.8% in this sector
The average variable
pay at Senior and Top
Management levels is
significantly higher than
the overall industry
average variable pay
(18.5%)
The Clerical Cadre and
all the Management
levels reported
increase in average
variable pay compared
to the overall industry
The Top Management
level reported maximum
increase in average
variable pay compared
to the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Consumer Business
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 9.2 15.3 19.2 28.1 38.4 19.4
FY 2014-15 10.1 16.0 19.5 28.8 39.0 19.8
Average Variable Pay Across Levels
14.1
18.2
19.7
24.3
27.6
13.4
16.6
17.9
22.4
25.7
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
53
Higher variable pay
across this sector is
expected to be around the
39% mark. However, on
the lower side, the
variable pay has also
increased to 10.1%
In comparison to other
percentiles, a significant
increase has been
observed in the 10
th

percentile variable pay
Average annual variable
pay percentages have
increased marginally
across levels; the increase
is highest at the Senior
and Top Management
levels
Majority of the
organizations have
given variable pay to all
their employees in the
range of 10.1-39.0%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited
Consumer Business
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 20.0 30.0 - -
5 - 8 Lacs - 30.0 50.0 20.0 -
8 -12 Lacs - - 20.0 60.0 10.0
> 12 Lacs - - - 20.0 90.0
N/A 100.0 50.0 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
Leave Encashment
In % Clerical JM MM SM TM
< 5000 - 20.0 20.0 10.0 -
5000 - 8000 - 30.0 50.0 30.0 -
8000 -12000 - - 20.0 30.0 10.0
12000 - 15000 - - 10.0 20.0 10.0
> 15000 - - - 10.0 50.0
On Actuals - - - - 30.0
N/A 100.0 50.0 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 50.0% 60.0% 100.0%
Average
Amount per
Month
- - 8000-12000 8000-14000 10000-18000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 60.0 60.0 30.0 -
10000 - 15000 - 20.0 40.0 40.0 20.0
> 15000 - - - 20.0 40.0
On Actuals - - - 10.0 40.0
N/A 100.0 20.0 - - -
20.0%
40.0%
30.0%
10.0%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
100.0% companies allow leave encashment
companies allow leave encashment during tenure
30.0%
70.0% companies allow leave encashment only after separation
(2)
(1)
(3)
(4)
54
2014 Deloitte Touche Tohmatsu India Private Limited
Consumer Business
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Developing
Potential
Leaders
Attracting Talent
Average Age of Employees
32
Clerical/
J M/
MM/
SM/
TM/
32
38
46
46
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Personal Reasons (Marriage, Health, Family,
Relocation etc.)
Better Pay Opportunities
Top three Measures Taken to Curb Attrition
Recognition Awards (Monetary/Non-Monetary)
Project Incentives
Clearly defined Career Paths & Succession Plans
Top three Methods to Manage and Reward Critical
Talent
Higher Salaries
Faster Growth Opportunities
Skill Enhancement Training Programs
HR
Challenges
55
Engineering &
Manufacturing
2014 Deloitte Touche Tohmatsu India Private Limited
Engineering & Manufacturing
Executive Summary: Key Findings
The average variable pay percent across this sector is
projected at 18.2% in FY 2014-15, which is 0.4% points
higher than the previous FY 2013-14 (17.8%)
Voluntary Attrition rate for this sector in FY 2013-14 on an
average is 11.8%. Highest attrition rate is observed for
the Clerical Cadre at 14.2%
Organizations attribute Better Career Prospects,
Personal Reasons and Better Utilization of Current Skills
as the main reasons for attrition

Career Management, Attraction and Developing Potential
Leaders are the key HR challenges faced by this sector
The average salary increment across this sector is
projected at 10.9% in FY 2014-15, which is 0.3% points
lower than the previous FY 2013-14 (11.2%)

Employee
Strength
Employee
Strength
6.3%
12.5%
25.0%
56.3%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
15.6%
28.1%
34.4%
6.3%
12.5%
3.1%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
01
02
03
04
05
Annual
Revenue
Employee
Strength
57
2014 Deloitte Touche Tohmatsu India Private Limited
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Comparison of Level-wise Average Increments Across Sectors
Engineering & Manufacturing
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.5 8.8 10.4 11.7 13.4 10.5
JM 7.9 9.5 10.6 12.5 13.9 10.7
MM 7.7 9.1 10.9 12.8 14.2 10.8
SM 8.3 9.6 11.2 12.7 14.6 11.1
TM 8.5 9.1 11.7 13.5 15.7 11.8
In %
Level-wise Increment Percentiles
58
The average increment at
Clerical Cadre, Junior
and Senior Management
levels is expected to be
lower than the overall
average increment at
10.9% in this sector
The average increment
at Top and Senior
Management levels is
significantly higher than
the overall industry
average increment
(10.3%)
The Clerical Cadre and all
the Management levels
reported increase in
average increments
compared to the overall
industry
The Middle Management
level reported minimum
increase in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Engineering & Manufacturing
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.7 9.2 11.3 12.8 15.6 11.2
FY 2014-15 7.4 8.8 11.0 12.6 14.9 10.9
Average Increments Across Levels
10.5
10.7
10.8
11.1
11.8
10.8
10.9
11.0
11.4
11.9
9.5
10.0
10.5
11.0
11.5
12.0
12.5
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
59
Higher increments across
this sector is expected to
be around the 15% mark.
However, on the lower
side, the increments have
also reduced to 7.4%
In comparison to
other percentiles, a
significant reduction
has been observed
in the 90
th
percentile
increment
Average annual
increment percentages
have reduced
marginally across
levels; the reduction is
lowest at the Top
Management level
Majority of the
organizations have
given increments to
all their employees
in the range of 7.4-
14.9%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Engineering & Manufacturing
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 9.8 11.7 13.3 16.0 18.4 13.4
JM 12.0 14.2 16.0 19.7 22.9 16.2
MM 13.2 15.9 18.3 24.0 29.4 18.1
SM 16.4 19.8 22.8 28.6 33.9 22.9
TM 17.2 22.2 27.0 31.8 36.4 27.2
In %
Level-wise Variable Pay Percentiles
60
The average variable pay
at Clerical Cadre, Junior
and Middle Management
levels is expected to be
lower than the overall
average variable pay at
18.2% in this sector
The average variable
pay at Senior and Top
Management levels is
significantly higher than
the overall industry
average variable pay
(18.5%)
The Clerical Cadre,
Top and Senior
Management levels
reported increase in
average variable pay
compared to the
overall industry
The Top Management
level reported maximum
increase in average
variable pay compared
to the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Engineering & Manufacturing
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 9.1 13.2 17.5 26.2 34.8 17.8
FY 2014-15 9.7 14.0 18.0 28.4 36.1 18.2
Average Variable Pay Across Levels
13.4
16.2
18.1
22.9
27.2
11.6
14.3
15.5
21.2
24.4
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
61
Higher variable pay
across this sector is
expected to be around
the 36% mark.
However, on the lower
side, the variable pay
has also increased to
9.7%
In comparison to other
percentiles, a
significant increase has
been observed in the
75
th
percentile variable
pay
Average annual variable
pay percentages have
increased marginally
across levels; the increase
is highest at the Top
Management level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 9.7-36.1%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited
Engineering & Manufacturing
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 31.3 34.4 18.8 -
5 - 8 Lacs - 34.4 40.6 25.0 -
8 -12 Lacs - - 25.0 37.5 6.3
> 12 Lacs - - - 18.8 30.0
N/A 100.0 34.4 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
Leave Encashment
In % Clerical JM MM SM TM
< 5000 - 28.1 25.0 15.6 -
5000 - 8000 - 34.4 34.4 25.0 -
8000 -12000 - - 25.0 28.1 21.9
12000 - 15000 - - 15.6 18.8 25.0
> 15000 - - - 12.5 34.4
On Actuals - - - - 18.8
N/A 100.0 37.5 - -
-

Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 43.8% 62.5% 93.8%
Average
Amount per
Month
- - 8000-12000 8000-14000 10000-16000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 18.8 40.6 25.0
-

10000 - 15000 - 31.3 34.4 34.4 31.3
> 15000 - 18.8 25.0 21.9 31.3
On Actuals - - - 18.8 37.5
N/A 100.0 31.3 - - -
25.0%
31.3%
28.1%
15.6% Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
93.8% companies allow leave encashment
companies allow leave encashment during tenure
37.5%
56.3% companies allow leave encashment only after separation
(8)
(5)
(9)
(10)
62
2014 Deloitte Touche Tohmatsu India Private Limited
Engineering & Manufacturing
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Career
Management
Attracting Talent
Average Age of Employees
34
Clerical/
J M/
MM/
SM/
TM/
34
40
45
48
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Personal Reasons (Marriage, Health, Family,
Relocation etc.)
Better Utilization of Current Skills
Top three Measures Taken to Curb Attrition
Clearly defined Career Paths & Succession Plans
Development Programs for High Potentials and Top
Performers
Recognition Awards (Monetary/Non-Monetary)
Top three Methods to Manage and Reward Critical
Talent
Faster Growth Opportunities
Better Performance Linked Incentives
Skill Enhancement Training Programs
HR
Challenges
63
Energy &
Natural
Resources
2014 Deloitte Touche Tohmatsu India Private Limited
Energy & Natural Resources
Executive Summary: Key Findings
The average variable pay percent across this sector is
projected at 17.4% in FY 2014-15, which is 0.2% points
higher than the previous FY 2013-14 (17.2%)
Voluntary Attrition rate for this sector in FY 2013-14 on an
average is 11.5%. Highest attrition rate is observed for
the Clerical Cadre at 13.9%
Organizations attribute Better Career Prospects, Better
Pay Opportunities and Better Utilization of Current Skills
as the main reasons for attrition

.
Compensation Structuring, Performance Management
and Employee Engagement are the key HR challenges
faced by this sector
The average salary increment across this sector is
projected at 9.7% in FY 2014-15, which is 0.3% points
lower than the previous FY 2013-14 (10%)
Employee
Strength
12.5%
12.5%
62.5%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
Employee
Strength
37.5%
12.5%
50.0%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
01
02
03
04
05
Annual
Revenue
Employee
Strength
65
2014 Deloitte Touche Tohmatsu India Private Limited
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Energy & Natural Resources
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.2 8.5 9.4 11.6 13.3 9.2
JM 7.5 8.4 9.6 11.7 13.4 9.8
MM 7.4 8.4 9.8 11.5 13.6 9.9
SM 7.7 8.8 10.2 12.0 14.2 10.3
TM 8.0 9.5 10.5 12.6 15.0 10.7
In %
Level-wise Increment Percentiles
66
The average increment
at Clerical Cadre is
expected to be lower
than the overall
average increment at
9.7% in this sector
The average increment
at Top Management
level is higher than
the overall industry
average increment
(10.3%)
The Clerical Cadre and
all the Management
levels reported
decrease in average
increments compared to
the overall industry
The Senior Management
level reported minimum
decrease in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Energy & Natural Resources
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.5 8.8 10.2 12.3 15.2 10.0
FY 2014-15 7.2 8.3 9.8 12.1 14.5 9.7
Average Increments Across Levels
9.2
9.8
9.9
10.3
10.7
9.4
10.1 10.1
10.6
10.9
8.0
8.5
9.0
9.5
10.0
10.5
11.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
67
Higher increments across
this sector is expected to
be around the 14% mark.
However, on the lower
side, the increments have
also reduced to 7.2%
In comparison to other
percentiles, a
significant reduction
has been observed in
the 90
th
percentile
increment
Average annual increment
percentages have reduced
marginally across levels;
the reduction is highest at
the Junior and Senior
Management levels
Majority of the
organizations have
given increments to all
their employees in the
range of 7.2-14.5%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Energy & Natural Resources
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 9.1 10.7 12.1 14.4 16.4 12.2
JM 11.0 12.7 14.8 18.5 21.8 14.7
MM 11.9 14.8 17.4 22.3 26.8 17.3
SM 14.2 17.7 20.8 26.8 32.8 20.9
TM 15.6 20.7 25.4 31.0 36.3 25.2
In %
Level-wise Variable Pay Percentiles
68
The average variable
pay at Clerical Cadre,
Junior and Middle
Management levels is
expected to be lower
than the overall
average variable pay
at 17.4% in this sector
The average variable pay
at Senior and Top
Management levels is
significantly higher than
the overall industry
average variable pay
(18.5%)
The Clerical Cadre and
Top Management level
reported increase in
average variable pay
compared to the overall
industry
The Junior Management
level reported maximum
decrease in average
variable pay compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Energy & Natural Resources
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 8.4 12.1 17.0 25.7 30.6 17.2
FY 2014-15 8.9 12.5 17.2 26.5 32.0 17.4
Average Variable Pay Across Levels
12.2
14.7
17.3
20.9
25.2
10.5
12.8
14.3
18.6
22.9
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
69
Higher variable pay
across this sector is
expected to be around
the 32% mark. However,
on the lower side, the
variable pay has also
increased to 8.9%
In comparison to
other percentiles, a
significant increase
has been observed in
the 90
th
percentile
variable pay
Average annual variable
pay percentages have
increased marginally
across levels; the
increase is highest at the
Middle Management
level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 8.9-
32.0%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Energy & Natural Resources
Key Benefits
Car Policy Car Value
Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 25.0 37.5 - -
5 - 8 Lacs - 25.0 37.5 25.0 -
8 -12 Lacs - - 25.0 50.0 12.5
> 12 Lacs - - - 25.0 87.5
N/A 100.0 50.0 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
Leave Encashment
Clerical JM MM SM TM
< 5000 - 25.0 12.5 12.5 -
5000 - 8000 - 25.0 50.0 25.0 -
8000 -12000 - - 25.0 25.0 12.5
12000 - 15000 - - 12.5 25.0 12.5
> 15000 - - - 12.5 37.5
On Actuals - - - - 37.5
N/A 100.0 50.0 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 62.5% 75.0% 100%
Average
Amount per
Month
- - 8000-12000 8000-14000
10000-
18000
Mobile Policy Bill Reimburse per Annum
Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 50.0 50.0 37.5 -
10000 - 15000 - 25.0 50.0 25.0 25.0
> 15000 - - - 25.0 37.5
On Actuals - - - 12.5 37.5
N/A 100.0 25.0 - - -
25.0%
37.5%
25.0%
12.5%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
100%
companies allow leave encashment
companies allow leave encashment during tenure
companies allow leave encashment only after separation
37.5%
62.5%
In %
In %
In %
(2)
(1)
(2)
(3)
70
2014 Deloitte Touche Tohmatsu India Private Limited
Energy & Natural Resources
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Compensation
Structuring
Attracting Talent
Average Age of Employees
30
Clerical/
J M/
MM/
SM/
TM/
31
39
45
48
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Better Pay Opportunities
Better Utilization of Current Skills
Top three Measures Taken to Curb Attrition
Recognition Awards (Monetary/Non-Monetary)
Clearly defined Career Paths & Succession Plans
Project Incentives
Top three Methods to Manage and Reward Critical
Talent
Better Performance Linked Incentives
Faster Growth Opportunities
Higher Salaries
HR
Challenges
71
Hi-Tech
2014 Deloitte Touche Tohmatsu India Private Limited
Hi-Tech
Executive Summary: Key Findings
Employee
Strength
15.4%
11.5%
11.5%
19.2%
42.3%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
15.4%
15.4%
11.5%
19.2%
15.4%
23.1%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
Employee
Strength
The average variable pay percent across this sector is
projected at 18.8% in FY 2014-15, which is 0.2% points
higher than the previous FY 2013-14 (18.6%)
Voluntary Attrition rate for this sector in FY 2013-14 on an
average is 14.2%. Highest attrition rate is observed for
the Clerical Cadre at 20.2%
Organizations attribute Better Career Prospects,
Pursuing Further Studies and Better Utilization of Current
Skills as the main reasons for attrition
Career Management, Retaining and Rewarding the
Critical Talent and Employee Engagement are the key HR
challenges faced by this sector
The average salary increment across this sector is
projected at 11.5% in FY 2014-15, which is 0.2% points
lower than the previous FY 2013-14 (11.7%)
01
02
03
04
05
Annual
Revenue
Employee
Strength
73
2014 Deloitte Touche Tohmatsu India Private Limited
Hi-Tech
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.6 8.9 10.8 12.4 13.7 10.7
JM 7.8 9.3 11.3 12.7 14.4 11.2
MM 7.8 9.5 11.6 13.2 14.9 11.4
SM 8.4 10.3 11.9 13.5 15.4 11.7
TM 8.7 10.6 12.8 14.2 16.0 12.9
In %
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
74
The average increment
at Clerical Cadre,
Junior and Middle
Management levels is
expected to be lower
than the overall
average increment at
11.5% in this sector
The average increment
at Clerical Cadre and
all Management level is
higher than the overall
industry average
increment (10.3%)
The Clerical Cadre and
all the Management
levels reported increase
in average increments
compared to the overall
industry
The Top Management
level reported maximum
increase in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Hi-Tech
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.8 9.3 11.8 13.8 15.6 11.7
FY 2014-15 7.4 9.1 11.6 13.6 15.4 11.5
Average Increments Across Levels
10.7
11.2
11.4
11.7
12.9
10.9
11.5
11.6
12.1
13.3
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
75
Higher increments across
this sector is expected to
be around the 15% mark.
However, on the lower
side, the increments have
also reduced to 7.4%
In comparison to
other percentiles, a
significant reduction
has been observed in
the 10
th
percentile
increment
Average annual
increment percentages
have reduced marginally
across levels; the
reduction is highest at
the Top and Senior
Management levels
Majority of the
organizations have
given increments to
all their employees in
the range of 7.4-
15.4%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Hi-Tech
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 10.2 11.2 12.6 16.2 20.1 12.5
JM 13.4 15.9 18.2 21.1 24.4 18.1
MM 14.9 16.7 18.9 24.5 30.4 18.7
SM 17.2 20.2 23.6 28.7 34.2 23.7
TM 18.1 22.8 27.2 32.9 38.4 27.4
In %
Level-wise Variable Pay Percentiles
76
The average variable
pay at Clerical Cadre,
Junior and Middle
Management levels is
expected to be lower
than the overall average
variable pay at 18.8% in
this sector
The average variable
pay at Senior and
Top Management
levels is
significantly higher
than the overall
industry average
variable pay (18.5%)
The Middle Management
level reported decrease in
average variable pay
compared to the overall
industry
The Top Management
level reported maximum
increase in average
variable pay compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Hi-Tech
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 9.0 14.7 18.5 27.2 36.7 18.6
FY 2014-15 10.1 15.6 18.8 28.5 38.1 18.8
Average Variable Pay Across Levels
12.5
18.1
18.7
23.7
27.4
12.1
15.5
16.8
20.6
25.1
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
77
Higher variable pay
across this sector is
expected to be around
the 38% mark. However,
on the lower side, the
variable pay has also
increased to 10.1%
In comparison to
other percentiles, a
significant increase
has been observed in
the 90
th
percentile
variable pay
Average annual variable
pay percentages have
increased marginally
across levels; the
increase is highest at the
Middle Management
level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 10.1-
38.1%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Hi-Tech
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 30.8 34.6 15.4 -
5 - 8 Lacs - 34.6 42.3 23.1 -
8 -12 Lacs - - 23.1 42.3 3.8
> 12 Lacs - - - 19.2 96.2
N/A 100.0 34.6 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
Leave Encashment
In % Clerical JM MM SM TM
< 5000 - 26.9 23.1 15.4
5000 - 8000 - 34.6 38.5 26.9
8000 -12000 - - 23.1 30.8 19.2
12000 - 15000 - - 15.4 15.4 23.1
> 15000 - - - 11.5 34.6
On Actuals - - - - 23.1
N/A 100.0 38.5 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 42.3% 69.2% 84.6%
Average
Amount per
Month
- - 8000-12000 8000-14000 10000-18000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 19.2 42.3 26.9
10000 - 15000 - 30.8 34.6 38.5 30.8
> 15000 - 15.4 23.1 19.2 30.8
On Actuals - - - 15.4 38.5
N/A 100.0 34.6 - - -
19.2%
38.5%
26.9%
15.4%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
96.2% companies allow leave encashment
companies allow leave encashment during tenure
30.8%
65.4% companies allow leave encashment only after separation
(5)
(4)
(7)
(10)
78
2014 Deloitte Touche Tohmatsu India Private Limited
Hi-Tech
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Career
Management
Attracting Talent
Average Age of Employees
29
Clerical/
J M/
MM/
SM/
TM/
31
35
40
46
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Pursue Further Studies
Better Utilization of Current Skills
Top three Measures Taken to Curb Attrition
Recognition Awards (Monetary/Non-Monetary)
Retention Bonus
Development Programs for High Potential s and Top
Performers
Top three Methods to Manage and Reward Critical
Talent
Higher Salaries
Better Performance Linked Incentives
Faster Growth Opportunities
HR
Challenges
79
IT enabled
Services
2014 Deloitte Touche Tohmatsu India Private Limited
ITeS
Executive Summary: Key Findings
Employee
Strength
The average variable pay percent across this sector is
projected at 18.5% in FY 2014-15, which is 0.3% points
higher than the previous FY 2013-14 (18.2%)
Voluntary Attrition rate for this sector in FY 2013-14 on an
average is 16.4%. Highest attrition rate is observed for
the Clerical Cadre at 26.2%
Organizations attribute Better Career Prospects,
Personal Reasons and Better Pay Opportunities as the
main reasons for attrition
Developing Potential Leaders, Career Management and
Retaining and Rewarding the Critical Talent are the key
HR challenges faced by this sector
The average salary increment across this sector is
projected at 12.0% in FY 2014-15, which is 0.3% points
lower than the previous FY 2013-14 (12.3%)
18.2%
27.3%
4.5%
18.2%
31.8%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
Employee
Strength
13.6%
18.2%
13.6%
4.5%
22.7%
27.3%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
01
02
03
04
05
Annual
Revenue
Employee
Strength
81
2014 Deloitte Touche Tohmatsu India Private Limited
ITeS
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 8.1 9.8 11.3 12.6 13.8 11.4
JM 8.1 9.8 11.8 13.4 14.9 11.9
MM 8.3 10.4 12.2 13.8 15.4 12.4
SM 8.8 10.8 12.5 14.2 15.9 12.6
TM 9.1 11.3 13.1 14.9 16.7 13.3
In % Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
82
The average increment
at Clerical Cadre,
Junior Management
level is expected to be
lower than the overall
average increment at
12.0% in this sector
The average increment
at Clerical Cadre and
all Management level
is higher than the
overall industry
average increment
(10.3%)
The Clerical Cadre and
all the Management
levels reported
increase in average
increments compared to
the overall industry
The Senior Management
level reported maximum
increase in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
ITeS
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 8.4 9.6 12.2 14.3 16.8 12.3
FY 2014-15 7.9 9.4 11.9 14.0 16.5 12.0
Average Increments Across Levels
11.4
11.9
12.4
12.6
13.3
11.6
12.2
12.6
12.8
13.6
10.0
10.5
11.0
11.5
12.0
12.5
13.0
13.5
14.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
83
Higher increments
across this sector is
expected to be around
the 16% mark. However,
on the lower side, the
increments have also
reduced to 7.9%
In comparison to
other percentiles, a
significant reduction
has been observed in
the 10
th
percentile
increment
Average annual
increment percentages
have reduced marginally
across levels; the
reduction is highest at
the Top and Junior
Management levels
Majority of the
organizations have
given increments to
all their employees in
the range of 7.9-
16.5%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
ITeS
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 10.1 11.3 12.2 15.4 18.9 12.1
JM 12.8 14.7 16.1 20.2 23.9 16.3
MM 13.6 16.4 18.7 24.2 30.1 18.6
SM 16.6 20.0 23.1 28.4 33.8 23.2
TM 17.3 22.3 26.8 32.4 37.5 26.9
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Variable Pay Percentiles
In %
84
The average variable
pay at Clerical Cadre
and Junior
Management level is
expected to be lower
than the overall
average variable pay
at 18.5% in this sector
The average variable
pay at Senior and Top
Management levels is
significantly higher
than the overall
industry average
variable pay (18.5%)
The Middle and
Junior Management
levels reported
decrease in average
variable pay
compared to the
overall industry
The Top Management
level reported
maximum increase in
average variable pay
compared to the
overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
ITeS
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 8.8 13.8 18.1 26.8 35.4 18.2
FY 2014-15 10.0 14.5 18.4 28.2 37.1 18.5
Average Variable Pay Across Levels
12.1
16.3
18.6
23.2
26.9
10.3
13.5
16.6
19.3
24.1
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
85
Higher variable pay
across this sector is
expected to be around
the 37% mark. However,
on the lower side, the
variable pay has also
increased to 10.0%
In comparison to
other percentiles, a
significant increase
has been observed in
the 90
th
percentile
variable pay
Average annual variable
pay percentages have
increased marginally
across levels; the
increase is highest at the
Senior Management level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 10.0-
37.1%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
ITeS
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 31.8 36.4 13.6 -
5 - 8 Lacs - 31.8 45.5 22.7 -
8 -12 Lacs - - 18.2 45.5 4.5
> 12 Lacs - - - 18.2 95.5
N/A 100.0 36.4 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
In % Clerical JM MM SM TM
< 5000 - 22.7 22.7 13.6 -
5000 - 8000 - 31.8 40.9 27.3 -
8000 -12000 - - 22.7 27.3 18.2
12000 - 15000 - - 13.6 18.2 22.7
> 15000 - - - 13.6 36.4
On Actuals - - - - 22.7
N/A 100.0 45.5 - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 40.9% 72.7% 90.9%
Average
Amount per
Month
- - 8000-12000 8000-14000 10000-16000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 18.2 40.9 27.3 -
10000 - 15000 - 31.8 36.4 40.9 27.3
> 15000 - 13.6 22.7 18.2 27.3
On Actuals - - - 13.6 45.5
N/A 100.0 36.4 - - -
18.2%
40.9%
27.3%
13.6%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
90.9% companies allow leave encashment
companies allow leave encashment during tenure
27.3%
63.6% companies allow leave encashment only after separation
Leave Encashment
(4)
(3)
(6)
(9)
86
2014 Deloitte Touche Tohmatsu India Private Limited
ITeS
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Developing
Potential
Leaders
Attracting Talent
Average Age of Employees
26
Clerical/
J M/
MM/
SM/
TM/
29
33
39
45
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Personal Reasons (Marriage, Health, Family,
Relocation etc.)
Better Pay Opportunities
Top three Measures Taken to Curb Attrition
Clearly defined Career Paths & Succession Plans
Recognition Awards (Monetary/Non-Monetary)
Development Programs for High Potentials and Top
Performers
Top 3 Methods to Manage and Reward Critical Talent
Better Performance Linked Incentives
Skill Enhancement Training Programs
Faster Growth Opportunities
HR
Challenges
87
Infrastructure &
Real Estate
2014 Deloitte Touche Tohmatsu India Private Limited
Infrastructure & Real Estate
Executive Summary: Key Findings
Employee
Strength
The average variable pay percent across this sector is
projected at 17.1% in FY 2014-15, which is 0.3% points
higher than the previous FY 2013-14 (16.8%)
Voluntary Attrition rate for this sector in FY 2013-14 on an
average is 13.2%. Highest attrition rate for the Clerical
Cadre at 15.6%
Organizations attribute Better Pay Opportunities, Better
Career Prospects and Personal Reasons as the main
reasons for attrition
Developing Potential Leaders, Performance
Management, and Retaining and Rewarding the Critical
Talent are the key HR challenges faced by this sector
The average salary increment across this sector is
projected at 9.4% in FY 2014-15, which is 0.3% points
lower than the previous FY 2013-14 (9.7%)
12.5%
62.5%
25.0%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
Employee
Strength
83.3%
16.7%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
01
02
03
04
05
Annual
Revenue
Employee
Strength
89
2014 Deloitte Touche Tohmatsu India Private Limited
Infrastructure & Real Estate
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.0 8.3 9.0 10.7 12.8 9.2
JM 7.3 8.4 9.1 11.4 13.2 9.3
MM 7.5 8.7 9.4 11.2 13.4 9.5
SM 7.6 8.5 9.8 11.6 13.8 9.7
TM 7.8 9.0 10.3 12.4 14.9 10.5
In %
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
90
The average increment
at Clerical Cadre,
Junior Management
level is expected to be
lower than the overall
average increment at
9.4% in this sector
The average increment at
Clerical Cadre and all
Management level (except
Top Management) is
lower than the overall
industry average
increment (10.3%)
The Clerical Cadre and
all the Management
levels reported
decrease in average
increments compared to
the overall industry
The Middle
Management level
reported maximum
decrease in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Infrastructure & Real Estate
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.3 8.6 9.7 11.9 15.2 9.7
FY 2014-15 7.0 8.3 9.2 11.5 14.9 9.4
Average Increments Across Levels
9.2
9.3
9.5
9.7
10.5
9.4
9.6
9.8
10.1
10.7
8.0
8.5
9.0
9.5
10.0
10.5
11.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
91
Higher increments across
this sector is expected to
be around the 15% mark.
However, on the lower
side, the increments have
also reduced to 7.0%
In comparison to
other percentiles, a
significant reduction
has been observed in
the 50
th
percentile
increment
Average annual
increment percentages
have reduced marginally
across levels; the
reduction is highest at
the Senior Management
level
Majority of the
organizations have
given increments to
all their employees in
the range of 7.0-
14.9%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Infrastructure & Real Estate
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 8.4 10.3 11.9 14.3 16.2 11.7
JM 10.5 12.5 14.2 17.4 21.0 14.1
MM 12.8 14.8 17.1 21.6 25.9 17.3
SM 15.0 17.9 20.2 26.4 32.2 20.1
TM 15.8 19.8 23.8 29.5 35.5 23.6
In %
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Variable Pay Percentiles
92
The average variable
pay at Clerical Cadre
and Junior Management
level is expected to be
lower than the overall
average variable pay at
17.1% in this sector
The average variable
pay at Senior and Top
Management levels is
significantly higher
than the overall
industry average
variable pay (18.5%)
The Clerical Cadre
and all the
Management levels
reported decrease in
average variable pay
compared to the
overall industry
The Junior
Management level
reported maximum
decrease in average
variable pay compared
to the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Infrastructure & Real Estate
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.9 11.6 16.6 24.7 30.1 16.8
FY 2014-15 8.3 12.5 17.0 26.1 32.2 17.1
Average Variable Pay Across Levels
11.7
14.1
17.3
20.1
23.6
9.9
12.5
14.6
18.4
20.8
0.0
5.0
10.0
15.0
20.0
25.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
93
Higher variable pay
across this sector is
expected to be around
the 32% mark. However,
on the lower side, the
variable pay has also
increased to 8.3%
In comparison to
other percentiles, a
significant increase
has been observed in
the 90
th
percentile
variable pay
Average annual variable
pay percentages have
increased marginally
across levels; the
increase is highest at the
Top Management level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 8.3-
32.2%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Infrastructure & Real Estate
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 12.5 25.0 - -
5 - 8 Lacs - 25.0 50.0 25.0
8 -12 Lacs - - 25.0 50.0 12.5
> 12 Lacs - - - 25.0 87.5
N/A 100.0 50.0 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
In % Clerical JM MM SM TM
< 5000 - 25.0 12.5 12.5 -
5000 - 8000 - 25.0 37.5 25.0 12.5
8000 -12000 - - 37.5 25.0 12.5
12000 - 15000 - - 12.5 12.5 37.5
> 15000 - - - - 37.5
On Actuals - - - - -
N/A 100.0 50.0 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 50.0% 62.5% 100.0%
Average
Amount per
Month
- - 8000-12000 8000-12000 10000-16000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 50.0 50.0 25.0 -
10000 - 15000 - 25.0 50.0 37.5 25.0
> 15000 - - - 25.0 37.5
On Actuals - - - 12.5 37.5
N/A 100.0 25.0 - - -
25.0%
37.5%
25.0%
12.5%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
companies allow leave encashment
companies allow leave encashment during tenure
25.0%
75.0% companies allow leave encashment only after separation
Leave Encashment
100.0%
(2)
(1)
(2)
(3)
94
2014 Deloitte Touche Tohmatsu India Private Limited
Infrastructure & Real Estate
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Developing
Potential
Leaders
Attracting Talent
Average Age of Employees
33
Clerical/
J M/
MM/
SM/
TM/
35
39
44
49
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Pay Opportunities
Better Career Prospects
Personal Reasons (Marriage, Health, Family,
Relocation etc.)
Top three Measures Taken to Curb Attrition
Recognition Awards (Monetary/Non-Monetary)
Clearly defined Career Paths & Succession Plans
Retention Bonus
Top three Methods to Manage and Reward Critical
Talent
Skill Enhancement Training Programs
Higher Salaries
Faster Growth Opportunities
HR
Challenges
95
Logistics
2014 Deloitte Touche Tohmatsu India Private Limited
Logistics
Executive Summary: Key Findings
Employee
Strength
The average variable pay percent across this sector is
projected at 16.9% in FY 2014-15, which is 0.3% points
higher than the previous FY 2013-14 (16.6%)
Average Attrition rate for this sector in FY 2013-14 on an
average is 10.5%. Highest attrition rate is observed for the
Clerical Cadre at 12.8%
Organizations attribute Better Pay Opportunities, Personal
Reasons and Better Career Prospects as the main
reasons for attrition
Developing Potential Leaders, Attraction and Retaining
and Rewarding the Critical Talent are the key HR
challenges faced by this sector
The average salary increment across this sector is
projected at 9.2% in FY 2014-15, which is 0.2% points
lower than the previous FY 2013-14 (9.4%)
16.7%
16.7%
66.7%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
33.3%
66.7%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
Employee
Strength
01
02
03
04
05
Annual
Revenue
Employee
Strength
97
2014 Deloitte Touche Tohmatsu India Private Limited
Logistics
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 6.8 7.6 8.8 10.8 12.6 8.9
JM 7.1 8.2 8.8 10.8 12.9 8.7
MM 7.1 7.9 9.1 11.2 13.0 9.0
SM 7.5 8.4 9.6 11.4 13.5 9.4
TM 7.7 8.7 9.8 11.9 14.4 9.9
In %
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
98
The average increment at
Clerical Cadre, Junior
and Middle Management
levels is expected to be
lower than the overall
average increment at
9.2% in this sector
The average increment
at Clerical Cadre and
all Management levels
is lower than the
overall industry
average increment
(10.3%)
The Clerical Cadre and
all the Management
levels reported
decrease in average
increments compared to
the overall industry
The Middle
Management level
reported maximum
decrease in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Logistics
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.2 8.2 9.4 11.6 14.8 9.4
FY 2014-15 6.7 8.0 9.1 11.4 14.5 9.2
Average Increments Across Levels
8.9
8.7
9.0
9.4
9.9
9.1
9.0
9.2
9.6
10.0
8.0
8.5
9.0
9.5
10.0
10.5
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
99
Higher increments across
this sector is expected to
be around the 14% mark.
However, on the lower
side, the increments have
also reduced to 6.7%
In comparison to
other percentiles, a
significant reduction
has been observed in
the 10
th
percentile
increment
Average annual increment
percentages have reduced
marginally across levels;
the reduction is lowest at
the Top Management
level
Majority of the
organizations have
given increments to
all their employees in
the range of 6.7-14.5%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited
Logistics
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.8 9.7 11.2 13.6 15.8 11.1
JM 10.4 12.4 14.0 17.4 20.4 14.2
MM 12.9 15.0 16.8 20.7 24.2 16.7
SM 14.8 17.6 20.0 25.3 30.1 20.2
TM 15.4 19.2 23.4 28.8 34.4 23.2
In %
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Variable Pay Percentiles
100
The average variable pay
at Clerical Cadre, Middle
and Junior Management
levels is expected to be
lower than the overall
average variable pay at
16.9% in this sector
The average variable pay
at Senior and Top
Management levels is
significantly higher than
the overall industry
average variable pay
(18.5%)
The Clerical Cadre and
all the Management
levels reported decrease
in average variable pay
compared to the
overall industry
The Junior Management
level reported maximum
decrease in average
variable pay compared
to the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Logistics
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.1 11.7 16.4 24.4 30.4 16.6
FY 2014-15 7.5 12.1 16.7 25.0 32.0 16.9
Average Variable Pay Across Levels
11.1
14.2
16.7
20.2
23.2
9.5
12.4
14.3
18.5
21.0
0.0
5.0
10.0
15.0
20.0
25.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
101
Higher variable pay
across this sector is
expected to be around
the 32% mark. However,
on the lower side, the
variable pay has also
increased to 7.5%
In comparison to
other percentiles, a
significant increase
has been observed in
the 90
th
percentile
variable pay
Average annual variable
pay percentages have
increased marginally
across levels; the
increase is highest at the
Middle Management
level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 7.5-
32.0%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Logistics
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 16.7 33.3 - -
5 - 8 Lacs - 16.7 33.3 33.3 -
8 -12 Lacs - - 16.7 50.0 16.7
> 12 Lacs - - 16.7 16.7 83.3
N/A 100.0 66.7 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
In % Clerical JM MM SM TM
< 5000 - 16.7 16.7 16.7 -
5000 - 8000 - 33.3 33.3 16.7 -
8000 -12000 - - 33.3 33.3 16.7
12000 - 15000 - - 16.7 16.7 16.7
> 15000 - - - 16.7 33.3
On Actuals - - - - 33.3
N/A 100.0 50.0 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 66.7% 83.3% 100.0%
Average
Amount per
Month
- - 8000-12000 8000-12000 10000-16000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 50.0 50.0 33.3 -
10000 - 15000 - 16.7 50.0 33.3 33.3
> 15000 - - - 16.7 33.3
On Actuals - - - 16.7 33.3
N/A 100.0 33.3 - - -
33.3%
33.3%
16.7%
16.7%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
companies allow leave encashment
companies allow leave encashment during tenure
33.3%
66.7% companies allow leave encashment only after separation
Leave Encashment
100.0%
(2)
(2)
(1)
(1)
102
2014 Deloitte Touche Tohmatsu India Private Limited
Logistics
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Developing
Potential
Leaders
Attracting Talent
Average Age of Employees
29
Clerical/
J M/
MM/
SM/
TM/
32
36
41
45
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Pay Opportunities
Personal Reasons (Marriage, Health, Family,
Relocation etc.)
Better Career Prospects
Top three Measures Taken to Curb Attrition
Clearly defined Career Paths & Succession Plans
Recognition Awards (Monetary/Non-Monetary)
Three/ Five Year Deferred Incentive Plan
Top three Methods to Manage and Reward Critical
Talent
Faster Growth Opportunities
Higher Salaries
Skill Enhancement Training Programs
HR
Challenges
103
Media &
Advertising
2014 Deloitte Touche Tohmatsu India Private Limited
Media & Advertising
Executive Summary: Key Findings
Employee
Strength
The average variable pay percent across this sector is
projected at 17.5% in FY 2014-15, which is 0.3% points
higher than the previous FY 2013-14 (17.2%)
Voluntary Attrition rate for this sector in FY 2013-14 on an
average is 15.6%. Highest attrition rate is observed for the
Clerical Cadre at 22.3%
Organizations attribute Better Career Prospects, Pursuing
Further Studies, Better Utilization of Current Skills as the
main reasons for attrition
Developing Potential Leaders, Career Management and
Retaining and Rewarding the Critical Talent are the key
HR challenges faced by this sector
The average salary increment across this sector is
projected at 9.6% in FY 2014-15, which is 0.2% points
lower than the previous FY 2013-14 (9.8%)
12.5%
37.5%
12.5%
12.5%
25.0%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
Employee
Strength
37.5%
37.5%
12.5%
12.5%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
01
02
03
04
05
Annual
Revenue
Employee
Strength
105
2014 Deloitte Touche Tohmatsu India Private Limited
Media & Advertising
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 7.1 8.4 9.3 11.4 13.1 9.2
JM 7.4 8.2 9.4 11.6 13.3 9.6
MM 7.6 8.8 9.6 11.4 13.5 9.4
SM 7.6 8.7 10.0 12.0 14.4 10.2
TM 7.9 9.2 10.6 12.7 15.2 10.4
In %
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
106
The average increment
at Clerical Cadre and
Middle Management
levels is expected to be
lower than the overall
average increment at
9.6% in this sector
The average increment
at Clerical Cadre and all
Management levels
(except Top
Management) is lower
than the overall
industry average
increment (10.3%)
The Clerical Cadre and
all the Management
levels reported decrease
in average increments
compared to the overall
industry
The Middle Management
level reported maximum
decrease in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Media & Advertising
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.4 8.6 9.8 11.9 15.2 9.8
FY 2014-15 6.9 8.1 9.6 11.6 14.9 9.6
Average Increments Across Levels
9.2
9.6
9.4
10.2
10.4
9.4
9.9
9.6
10.4
10.6
8.5
9.0
9.5
10.0
10.5
11.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
107
Higher increments across
this sector is expected to
be around the 15% mark.
However, on the lower
side, the increments have
also reduced to 6.9%
In comparison to
other percentiles, a
significant reduction
has been observed in
the 10
th
and 25
th

percentile increments
Average annual
increment percentages
have reduced marginally
across levels; the
reduction is highest at
the Junior Management
level
Majority of the
organizations have
given increments to
all their employees in
the range of 6.9-
14.9%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Media & Advertising
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 9.3 10.7 12.3 14.7 16.9 12.4
JM 11.2 13.2 15.6 19.6 23.2 15.7
MM 12.3 14.8 17.4 22.6 27.3 17.2
SM 14.8 18.2 21.2 27.2 33.0 21.3
TM 16.2 20.8 25.7 31.3 37.2 25.8
In %
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Variable Pay Percentiles
108
The average variable pay
at Clerical Cadre, Middle
and Junior Management
levels is expected to be
lower than the overall
average variable pay at
17.5% in this sector
The average variable
pay at Senior and Top
Management levels is
significantly higher than
the overall industry
average variable pay
(18.5%)
The Clerical Cadre
and Top Management
level reported increase
in average variable
pay compared to the
overall industry
The Middle
Management level
reported maximum
decrease in average
variable pay compared
to the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Media & Advertising
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 8.7 12.1 17.1 25.6 30.8 17.2
FY 2014-15 9.1 13.0 17.4 27.0 32.6 17.5
Average Variable Pay Across Levels
12.4
15.7
17.2
21.3
25.8
10.5
12.8
15.4
18.7
22.0
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
109
Higher variable pay
across this sector is
expected to be around
the 32% mark. However,
on the lower side, the
variable pay has also
increased to 9.1%
In comparison to
other percentiles, a
significant increase
has been observed in
the 90
th
percentile
variable pay
Average annual variable
pay percentages have
increased marginally
across levels; the increase
is highest at the Top
Management level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 9.1-32.6%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited
Media & Advertising
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 25.0 37.5 - -
5 - 8 Lacs - 25.0 37.5 25.0 -
8 -12 Lacs - - 12.5 50.0 12.5
> 12 Lacs - - 12.5 25.0 87.5
N/A 100.0 50.0 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
In % Clerical JM MM SM TM
< 5000 - 25.0 12.5 12.5 -
5000 - 8000 - 37.5 37.5 12.5 -
8000 -12000 - - 37.5 37.5 12.5
12000 - 15000 - - 12.5 25.0 12.5
> 15000 - - - 12.5 37.5
On Actuals - - - - 37.5
N/A 100.0 37.5 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 62.5% 87.5% 100.0%
Average
Amount per
Month
- - 8000-12000 8000-12000 10000-16000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 62.5 50.0 37.5 -
10000 - 15000 - 25.0 50.0 25.0 25.0
> 15000 - - - 25.0 37.5
On Actuals - - - 12.5 37.5
N/A 100.0 12.5 - - -
25.0%
37.5%
25.0%
12.5%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
companies allow leave encashment
companies allow leave encashment during tenure
25.0%
75.0% companies allow leave encashment only after separation
Leave Encashment
100.0%
(2)
(2)
(1)
(3)
110
2014 Deloitte Touche Tohmatsu India Private Limited
Media & Advertising
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Developing
Potential
Leaders
Attracting Talent
Average Age of Employees
28
Clerical/
J M/
MM/
SM/
TM/
30
34
41
46
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Pursue Further Studies
Better Utilization of Current Skills
Top three Measures Taken to Curb Attrition
Recognition Awards (Monetary/Non-Monetary)
Development Programs for High Potentials and Top
Performers
Clearly defined Career Paths & Succession Plans
Top three Methods to Manage and Reward Critical
Talent
Higher Salaries
Faster Growth Opportunities
Better Performance Linked Incentives
HR
Challenges
111
Pharmaceutical,
Life Sciences &
Health Care
2014 Deloitte Touche Tohmatsu India Private Limited
Pharma, Life Sciences & Health Care
Executive Summary: Key Findings
Employee
Strength
The average variable pay percent across this sector is
projected at 18.4% in FY 2014-15, which is 0.3% points
higher than the previous FY 2013-14 (18.1%)
Voluntary Attrition rate for this sector in FY 2013-14 on an
average is 12.8%. Highest attrition rate is observed for the
Clerical Cadre at 15.6%
Organizations attribute Better Career Prospects, Personal
Reasons and Pursuing Further Studies as the main reasons
for attrition
Developing Potential Leaders, Career Management and
Retaining and Rewarding the Critical Talent are the key HR
challenges faced by this sector
The average salary increment across this sector is projected at
12.4% in FY 2014-15, which is 0.2% points lower than the
previous FY 2013-14 (12.6%).
9.1%
31.8%
9.1%
18.2%
31.8%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
18.2%
36.4%
36.4%
9.1%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
01
02
03
04
05
Annual
Revenue
Employee
Strength
113
2014 Deloitte Touche Tohmatsu India Private Limited
Pharma, Life Sciences & Health Care
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 8.2 9.7 11.6 13.2 14.6 11.7
JM 8.4 10.4 11.9 13.8 15.4 11.8
MM 8.5 10.7 12.5 14.4 16.1 12.4
SM 8.7 10.7 12.8 14.9 16.8 12.6
TM 9.3 11.5 13.4 15.5 17.4 13.2
In %
Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
114
The average increment
at Clerical Cadre and
Junior Management
level is expected to be
lower than the overall
average increment at
12.4% in this sector
The average increment at
Clerical Cadre and all
Management levels is
higher than the overall
industry average
increment (10.3%)
The Clerical Cadre and
all the Management
levels reported increase
in average increments
compared to the overall
industry
The Senior Management
level reported maximum
increase in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Pharma, Life Sciences & Health Care
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 8.2 10.6 12.7 14.9 17.6 12.6
FY 2014-15 8.1 10.2 12.4 14.6 17.2 12.4
Average Increments Across Levels
11.7
11.8
12.4
12.6
13.2
12.0
12.2
12.6
12.9
13.4
10.5
11.0
11.5
12.0
12.5
13.0
13.5
14.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
115
Higher increments across
this sector is expected to
be around the 17% mark.
However, on the lower
side, the increments have
also reduced to 8.1%
In comparison to other
percentiles, a marginal
reduction has been
observed in the 10
th

percentile increment
Average annual
increment percentages
have reduced marginally
across levels; the
reduction is highest at
the Junior Management
level
Majority of the
organizations have
given increments to
all their employees in
the range of 8.1-
17.2%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Comparison of Level-wise Average Variable Pay Across Sectors
Pharma, Life Sciences & Health Care
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 10.3 11.7 13.5 16.2 19.6 13.6
JM 12.4 14.3 16.2 19.9 23.4 16.4
MM 13.4 15.9 18.5 24.3 29.8 18.6
SM 16.8 20.2 23.2 28.8 34.1 23.4
TM 18.3 22.7 27.3 32.3 36.8 27.1
In %
Level-wise Variable Pay Percentiles
116
The average variable pay
at Clerical Cadre and
Junior Management level
is expected to be lower
than the overall average
variable pay at 18.4% in
this sector
The average variable pay
at Senior and Top
Management levels is
significantly higher than
the overall industry
average variable pay
(18.5%)
The Junior and Middle
Management level
reported decrease in
average variable pay
compared to the overall
industry
The Top Management
level reported maximum
increase in average
variable pay compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Pharma, Life Sciences & Health Care
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 9.1 13.7 17.8 27.1 35.8 18.1
FY 2014-15 10.1 14.1 18.2 28.4 36.4 18.4
Average Variable Pay Across Levels
13.6
16.4
18.6
23.4
27.1
11.0
14.7
15.9
21.5
24.0
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
117
Higher variable pay
across this sector is
expected to be around
the 36% mark. However,
on the lower side, the
variable pay has also
increased to 10.1%
In comparison to
other percentiles, a
significant increase
has been observed in
the 75
th
percentile
variable pay
Average annual variable
pay percentages have
increased marginally
across levels; the
increase is highest at the
Top Management level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 10.1-
36.4%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Pharma, Life Sciences & Health Care
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 36.4 31.8 18.2 -
5 - 8 Lacs - 31.8 50.0 18.2 -
8 -12 Lacs - - 18.2 45.5 4.5
> 12 Lacs - - - 18.2 95.5
N/A 100.0 31.8 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
In % Clerical JM MM SM TM
< 5000 - 27.3 22.7 13.6 -
5000 - 8000 - 27.3 45.5 27.3 -
8000 -12000 - - 18.2 27.3 18.2
12000 - 15000 - - 13.6 18.2 27.3
> 15000 - - - 13.6 31.8
On Actuals - - - - 22.7
N/A 100.0 45.5 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 36.4% 68.2% 90.9%
Average
Amount per
Month
- - 8000-12000 8000-12000 10000-16000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 22.7 40.9 31.8 -
10000 - 15000 - 27.3 36.4 36.4 31.8
> 15000 - 13.6 22.7 18.2 22.7
On Actuals - - - 13.6 45.5
N/A 100.0 36.4 - - -
18.2%
36.4%
31.8%
13.6%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
95.5% companies allow leave encashment
companies allow leave encashment during tenure
31.8%
63.6% companies allow leave encashment only after separation
Leave Encashment
(4)
(3)
(7)
(8)
118
2014 Deloitte Touche Tohmatsu India Private Limited
Pharma, Life Sciences & Health Care
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Developing
Potential
Leaders
Attracting Talent
Average Age of Employees
31
Clerical/
J M/
MM/
SM/
TM/
31
37
43
48
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Career Prospects
Personal Reasons (Marriage, Health, Family,
Relocation etc.)
Pursue Further Studies
Top three Measures Taken to Curb Attrition
Recognition Awards (Monetary/Non-Monetary)
Retention Bonus
Clearly defined Career Paths & Succession Plans
Top three Methods to Manage and Reward Critical
Talent
Higher Salaries
Faster Growth Opportunities
Skill Enhancement Training Programs
HR
Challenges
119
Retail
2014 Deloitte Touche Tohmatsu India Private Limited
Retail
Executive Summary: Key Findings
Employee
Strength
The average variable pay percent across this sector is
projected at 18.5% in FY 2014-15, which is 0.2% points
higher than the previous FY 2013-14 (18.3%)
Voluntary Attrition rate for this sector on an average in FY
2013-14 is 13.1%. Highest attrition rate is observed for the
Clerical Cadre at 15.2%
Organizations attribute Better Pay Opportunities, Better
Career Prospects and Personal Reasons as the main
reasons for attrition
Developing Potential Leaders, Compensation Structuring
and Employee Engagement are the key HR challenges
faced by this sector
The average salary increment across this sector is
projected at 9.1% in FY 2014-15, which is 0.2% points
lower than the previous FY 2013-14 (9.3%)
22.2%
22.2%
22.2%
55.6%
<100 Crore
100-300 Crore
300-500 Crore
500-1000 Crore
>1000 Crore
33.3%
55.6%
22.2%
< 500
500 - 2000
2000 - 5000
5000 - 10000
10000 - 25000
> 25000
01
02
03
04
05
Annual
Revenue
Employee
Strength
121
2014 Deloitte Touche Tohmatsu India Private Limited
Retail
Annual Increments FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 6.9 7.9 8.5 10.7 12.5 8.6
JM 7.0 7.7 8.7 10.9 12.6 8.9
MM 7.2 7.9 9.0 10.8 12.9 9.2
SM 7.4 8.2 9.4 11.6 13.4 9.3
TM 7.6 8.8 9.6 11.7 14.1 9.5
In % Comparison of Level-wise Average Increments Across Sectors
10.0 9.5 9.3
10.7 10.4 10.5
9.2
10.7 11.4
9.2 8.9 9.2
11.7
8.6
10.2
9.6 9.4
11.3
10.6 10.7
9.8
11.2
11.9
9.3
8.7
9.6
11.8
8.9
10.6
10.0
9.6
11.5
10.7 10.8
9.9
11.4
12.4
9.5
9.0
9.4
12.4
9.2
10.5
10.2
10.4
11.9
10.8
11.1
10.3
11.7
12.6
9.7
9.4
10.2
12.6
9.3
11.3
10.8
10.3
12.6
11.7
11.8
10.7
12.9
13.3
10.5
9.9
10.4
13.2
9.5
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Increment Percentiles
122
The average increment
at Clerical Cadre and
Junior Management
level is expected to be
lower than the overall
average increment at
9.1% in this sector
The average increment at
Clerical Cadre and all
Management levels is
lower than the overall
industry average
increment (10.3%)
The Clerical Cadre and
all the Management
levels reported decrease
in average increments
compared to the overall
industry
The Top Management
level reported maximum
decrease in average
increments compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Retail
Average Annual Increments FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 7.3 8.2 9.3 11.5 14.3 9.3
FY 2014-15 6.8 7.9 9.1 11.2 14.1 9.1
Average Increments Across Levels
8.6
8.9
9.2
9.3
9.5
8.7
9.1
9.3
9.5
9.9
7.5
8.0
8.5
9.0
9.5
10.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
123
Higher increments across
this sector is expected to
be around the 14% mark.
However, on the lower
side, the increments have
also reduced to 6.8%
In comparison to other
percentiles, a significant
reduction has been
observed in the 10
th

percentile increment
Average annual
increment percentages
have reduced marginally
across levels; the
reduction is highest at
the Top Management
level
Majority of the
organizations have
given increments to
all their employees in
the range of 6.8-
14.1%, across all
levels
2014 Deloitte Touche Tohmatsu India Private Limited
Retail
Annual Variable Pay FY 2014-15 (Projections)
In % 10P 25P 50P 75P 90P Avg
Clerical 10.0 11.3 12.4 15.5 18.8 12.3
JM 12.2 14.5 16.3 20.2 23.7 16.4
MM 13.8 16.5 18.8 24.2 30.0 18.7
SM 17.0 20.4 23.4 28.6 34.0 23.2
TM 17.8 22.6 27.0 32.8 38.2 26.8
In %
Comparison of Level-wise Average Variable Pay Across Sectors
12.1 12.5
14.2 13.1 14.1 13.4 12.2 12.5 12.1 11.7 11.1 12.4 13.6 12.3
16.7 15.7
18.6
16.3
18.2
16.2
14.7
18.1
16.3
14.1 14.2
15.7
16.4
16.4
18.9
17.4
20.2
17.9
19.7
18.1
17.3
18.7
18.6
17.3
16.7
17.2
18.6
18.7
22.4
21.6
26.5
21.7
24.3
22.9
20.9
23.7
23.2
20.1
20.2
21.3
23.4
23.2
24.2
25.3
29.5
25.6
27.6
27.2
25.2
27.4
26.9
23.6
23.2
25.8
27.1
26.8
Overall
Industry
Auto BFSI Chem CB Eng Energy Hi-Tech ITeS Infra Log Media Pharma Retail
TM
SM
MM
JM
CL
Level-wise Variable Pay Percentiles
124
The average variable pay
at Clerical Cadre and
Junior Management level
is expected to be lower
than the overall average
variable pay at 18.5% in
this sector
The average variable pay
at Senior and Top
Management levels is
significantly higher than
the overall industry
average variable pay
(18.5%)
The Junior and Middle
Management level
reported decrease in
average variable pay
compared to the overall
industry
The Top Management
level reported maximum
increase in average
variable pay compared to
the overall industry
2014 Deloitte Touche Tohmatsu India Private Limited
Retail
Average Annual Variable Pay FY 2014-15 (Projections) vis--vis FY 2013-14 (Actuals)
In % 10P 25P 50P 75P 90P Average
FY 2013-14 9.2 13.2 17.8 26.7 35.2 18.3
FY 2014-15 9.7 14.1 18.1 28.2 37.8 18.5
Average Variable Pay Across Levels
12.3
16.4
18.7
23.2
26.8
10.8
14.8
16.9
21.0
23.5
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Clerical JM MM SM TM
FY 2014-15 FY 2013-14
In %
125
Higher variable pay across
this sector is expected to
be around the 38% mark.
However, on the lower
side, the variable pay has
also increased to 9.7%
In comparison to other
percentiles, a
significant increase has
been observed in the
90
th
percentile variable
pay
Average annual variable
pay percentages have
increased marginally
across levels; the increase
is highest at the Top
Management level
Majority of the
organizations have
given variable pay to
all their employees in
the range of 9.7-37.8%,
across all levels
2014 Deloitte Touche Tohmatsu India Private Limited
Retail
Key Benefits
Car Policy Car Value
In % Clerical JM MM SM TM
< 3 Lacs - - - - -
3 - 5 Lacs - 22.2 33.3 - -
5 - 8 Lacs - 33.3 44.4 22.2 -
8 -12 Lacs - - 22.2 55.6 11.1
> 12 Lacs - - - 22.2 88.9
N/A 100.0 44.4 - - -
Car Policy Fuel per Month
Medical Insurance Premium Paid by Employer
In % Clerical JM MM SM TM
< 5000 - 22.2 22.2 11.1 -
5000 - 8000 - 22.2 44.4 22.2 -
8000 -12000 - - 22.2 33.3 11.1
12000 - 15000 - - 11.1 22.2 11.1
> 15000 - - - 11.1 44.4
On Actuals - - - - 33.3
N/A 100.0 55.6 - - -
Car Policy Driver Allowance
Clerical JM MM SM TM
Provided by - - 55.6% 66.7% 100.0%
Average
Amount per
Month
- - 8000-12000 8000-12000 10000-18000
Mobile Policy Bill Reimburse per Annum
In % Clerical JM MM SM TM
< 5000 - - - - -
5000 - 10000 - 55.6 55.6 33.3 -
10000 - 15000 - 11.1 44.4 33.3 22.2
> 15000 - 33.3 - 22.2 44.4
On Actuals - - - 11.1 33.3
N/A 100.0 - - - -
22.2%
33.3%
33.3%
11.1%
Employee only
Employee & spouse
Employee, spouse and
dependent children
Employee, spouse, dependent
children and dependent parents
companies allow leave encashment
companies allow leave encashment during tenure
33.3%
66.7% companies allow leave encashment only after separation
Leave Encashment
100.0%
(2)
(1)
(3)
(3)
126
2014 Deloitte Touche Tohmatsu India Private Limited
Retail
Key HR Challenges and Managing Attrition
Developing
Potential
Leaders
Developing
Potential
Leaders
Attracting Talent
Average Age of Employees
28
Clerical/
J M/
MM/
SM/
TM/
31
35
40
47
Key Reasons for
Attrition
Measures Taken
to Curb Attrition
Interventions to
Manage & Reward
Critical Talent
Top three Reasons for Attrition
Better Pay Opportunities
Better Career Prospects
Personal Reasons (Marriage, Health, Family,
Relocation etc.)
Top three Measures Taken to Curb Attrition
Recognition Awards (Monetary/Non-Monetary)
Profit Sharing
Retention Bonus
Top three Methods to Manage and Reward Critical
Talent
Higher Salaries
Faster Growth Opportunities
Better Performance Linked Incentives
HR
Challenges
127
Table of Content
Scope, Approach & Methodology
Executive Summary
Overall Industry Report
Detailed Sector-wise Analysis
About Deloitte Human Capital Consulting
Contact Us
2014 Deloitte Touche Tohmatsu India Private Limited
About Us
Deloitte Human Capital Consulting
Deloitte Consultings Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and
organizations around the world. Our goal is to improve our clients organizational results and impact by focusing on challenges at the intersection
of business and people.
Our global network of more than 5,000 Human Capital professionals serves 100 countries. The scale of our global Human Capital partner and
practitioner network allows us to provide global and national clients with a network, which can respond quickly, flexibly, and at scale to meet client
challenges. Our practice goes to market applying deep industry experience and globally recognized HR, talent, and organization transformation
skills and capabilities. We offer a focused combination of breadth and expertise across HR service lines.
Our India Offerings:
Strategic Change &
Organization Transformation
Talent, Performance
& Rewards
HR
Transformation
Merger and Acquisitions (M&A)
Organization Design
Organization Structure
Role Profiling

HR Audit
HR Effectiveness Review

HR Policies and Procedures
Plan and Design HR Policies
Development of Standard Operating
Processes in HR

HR Strategy
Define HR Strategy
Design of HR Structure Roles & Core
Processes
Job Evaluation

Compensation & Benefits
Structuring & Benchmarking
Incentive Plan Design

Employee Stock Options
Talent Management
Identify Critical Workforce
Competency Modeling
Assessment Centers

Performance Management System

Learning and Development
Training Needs Assessment
Training Design & Delivery

Leadership Development
360 Degree Feedback
Succession Planning
Capability Development
HR Systems
Design, Review and Benchmarking

India Operations Setup
India Office Setup Location feasibility
Study
Key Elements of India Rules And
Regulations
End-to-End HR Interventions
Employment Contract Letter


Merger & Acquisitions
Due Diligence
Post-announcement phase
Integration
Communication Workshop
Culture
Organization Culture Assessment
Employee Engagement Survey
Change Management
Readiness Assessment
Communication
Stakeholder Impact Assessment
129
Table of Content
Scope, Approach & Methodology
Executive Summary
Overall Industry Report
Detailed Sector-wise Analysis
About Deloitte Human Capital Consulting
Contact Us
2014 Deloitte Touche Tohmatsu India Private Limited
Contact Us

P Thiruvengadam
Sr. Director
National Practice
Leader
Human Capital Consulting,
Deloitte Touche Tohmatsu India Private Limited,
100/2, Anchorage II,
Richmond Road, Bengaluru,
Karnataka 560025, India

Tel/Direct: +91 (80) 6627 6108
Mobile: +91 98 4503 6566
E-mail: pthiruvengadam@deloitte.com

Dr. Vishalli Dongrie
Sr. Director
Head Talent,
Performance and
Rewards


Human Capital Consulting,
Deloitte Touche Tohmatsu India Private Limited,
India Bulls Finance Centre, Tower 3,
27 32nd Floor, Senapati Bapat Marg,
Elphinstone Road ( West ),
Mumbai 400013, India

Tel/Direct: +91 (22) 6185 4280
Mobile: +91 98 3397 3458
E-mail: vdongrie@deloitte.com

F o r t e c h n i c a l q u e r i e s , p l e a s e
r e a c h o u t t o :
Saptarshi Chatterjee
Manager


Human Capital Consulting,
Deloitte Touche Tohmatsu India Private Limited,
India Bulls Finance Centre, Tower 3,
27 32nd Floor, Senapati Bapat Marg,
Elphinstone Road ( West ),
Mumbai 400013, India

Tel/Direct: +91 (22) 6185 4549
Mobile: +91 98 1995 1648
E-mail: sapchatterjee@deloitte.com

Malvika Sharma
Senior Analyst
Human Capital Consulting,
Deloitte Touche Tohmatsu India Private Limited,
India Bulls Finance Centre, Tower 3,
27 32nd Floor, Senapati Bapat Marg,
Elphinstone Road ( West ),
Mumbai 400013, India

Tel/Direct: +91 (22) 6185 4508
Mobile: +91 98 1991 2990
E-mail: malvikas@deloitte.com

131
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (DTTL), its network of member firms, and
their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as Deloitte Global) does not
provide services to clients. Please see www.deloitte.com/about for a more detailed description of DTTL and its member firms.

This survey is a general survey carried out by Deloitte Touche Tohmatsu India Private Limited (DTTIPL) and data or information provided by you will be used
in connection with this survey, other studies or analyses performed by DTTIPL. This survey and the survey results are the proprietary property of DTTIPL and
will be disclosed only if required by law or in connection with this survey or such studies, analyses or services, however the data or information provided would
not contain any information that identifies you or associates with you the responses you have provided.

None of DTTIPL or its affiliate entities (Deloitte Network) are by means of this survey or the survey results, rendering professional advice or services. Neither
this survey nor the survey results is a substitute for any kind of professional advice or services. The Deloitte network is not responsible for any loss
whatsoever sustained by any person who relies on this survey or the survey results.

2014 Deloitte Touche Tohmatsu India Private Limited. Member of Deloitte Touche Tohmatsu Limited

Das könnte Ihnen auch gefallen