Beruflich Dokumente
Kultur Dokumente
May 2014
MAGAZINE
CEMETERY
CREMATION
FUNERAL
Batesville AD
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Messenger AD
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M AY 2 0 1 4 Ta b l e o f c o n t e n t s
International Cemetery, Cremation and Funeral Association :
Promoting consumer choices, prearrangement and open competition
Providing exceptional education, networking and legislative guidance and support
to progressive cemetery, funeral and cremation professionals worldwide
10 KIP: Most Personalized Service or memorial
Family and funeral home plan life celebration for man whose lifelong
passion was aircraft El Camino MemorialSorrento Valley Chapel
11 The KIP Awards
8 Washington report
New House bill to expand the FTC
Funeral Rule to all sellers; US
44 Update
48 Centennial Park refreshes
& opens up facade
50 Supply Line
52 Calendar
52 Classifieds
52 Ad Index
54 New Members
n To apply for ICCFA membership:
Download an application at
www.iccfa.com, or
Call 1.800.645.7700
f
4
Pet memorial center helps SPCA provide sled dogs with dignified
memorialization Until We Meet Again Pet Memorial Center
32 Paw Pods caskets, urns designed to take pets back to the earth
Paw Pods
www.iccfa.com
Directories
www.iccfa.com/directories
Web Expo directory of suppliers and
professionals
Association directory
Industry event calendar
Cremation Central
www.iccfa.com/cremation
ICCFA Caf
Links to news and feature stories
from all over the world
Blogs by ICCFA members
Model guidelines
ICCFA Government and Legal Affairs
Committees model guidelines for
state laws and regulations
Like the ICCFA on Facebook & friend ICCFA Staff
US Metalcraft AD
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ICCFA news
35 ICCFA University, July 18-23:
& Blues
TA B LE O F CONTENTS
ICCFA calendar
2014 ICCFA University
July 18-23 Fogelman Conference
Center, Memphis, Tennessee
Chancellor: Ernie Heffner, CFuE
2014 PLPA University
August 23-27 Hyatt French Quarter,
New Orleans, Louisiana
37 College of Cremation
38 College of Embalming,
Management
Dean Todd W. Van Beck, CFuE
41 College of Leadership,
Have you held a groundbreaking or grand opening for a new facility? Hired or promoted someone? Is your company offering a new or updated product to cemeteries
and/or funeral homes? Have you recently held an unusual service or a successful
seminar at your location? Added a grief therapy dog to your staff?
Share your news with colleagues all over the worldsend it in to ICCFA Magazine!
Its a simple way to receive some well-deserved publicity for you and your staff and to
share ideas with peers. Heres how to get your news in
ICCFA Magazine:
n Write it down. It doesnt have to be written perfectly (thats why we have editors)
it just needs to include the facts. Remember the basics:
Administration &
Management For cemetery,
cremation and funeral leaders
n Send it in:
42 One-day Crematory
of Sales Conference:
Call for presentations
May 2014
VOLUME 74/NUMBER 4
ICCFA officers
Magazine staff
ICCFA Magazine
Cremation w/Confidence AD
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Washington Report
by ICCFA General Counsel
Robert M. Fells, Esq.
rfells@iccfa.com
1.800.645.7700, ext. 1212
direct line: 703.391.8401
Fells is ICCFA executive director and general
counsel, responsible for
maintaining and improving
relationships with federal and state government
agencies, the news media, consumer organizations and related trade associations.
More resources
Wireless. ICCFA members, send us
your email address and well send you
our bi-weekly electronic newsletter full of
breaking news.
www.iccfa.com
Model guidelines
Washington Report
ICCFA Magazine
Forever Pets AD
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Rossato AD
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May 2014
KIP AWARDS : P E RS O N A L IZ E D S E RV IC E O R M E M O R I AL
n Wonderful tribute.
Megan
Crouch,
funeral
director at
El Camino
Memorial.
Julie
Mauricio,
the
memorial
specialist
who helped
with the
set-up and
worked
the funeral
service.
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ICCFA Magazine
The chapel set up for a service for Benedict Borja Marfori, whose passion had been airplanes.
Some of the hundreds of models Benedict Borja Marfori built after receiving a
cancer diagnosis were displayed at his funeral service.
service memorable.
For the Marfori family, the service
commemorating the death of their loved
2014 contest
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KIP AWARDS : P E RS O N A L IZ E D S E RV IC E O R M E M O R I AL
Honorable Mention:
Jefferson Memorial
Funeral Home,
Pittsburgh, Pennsylvania
what the judges said
n Lovely handling and special
attention.
12
ICCFA Magazine
Trigard AD
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n An amazing accomplishment.
Tom
Antram,
president
and CEO
of French
Funerals &
Cremations.
The Lobo Pavilion provides a special place for University of New Mexico Lobos fans.
ICCFA Magazine
LP Bronze AD
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Honorable Mention:
Cook Funeral and
Cremation Services,
Grandville, Michigan
what the judges said
n Good idea; I would defi-
16
ICCFA Magazine
The Story of My Baby book is one of the things given to parents who have suffered a stillbirth or lost a child under the age of 1.
K I P : B est P ractice
Funeral Call AD
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K IP AWA RDS : E V E N T S
Community administrator
Melannie
Ippel
(top) and
graphic
artists
Amber
Kieliszewski
(center)
and
Leanne
Gurley
(bottom)
are the
graphic
artists who
worked on
the tree
lighting.
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ICCFA Magazine
K I P : E vents
Madelyn AD
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Results
May 2014
19
K IP AWA RDS : E V E N T S
Honorable Mention:
Chapel of the Roses,
Atascadero, California
Hook families.
The front side of the thank-you note the funeral home received showed some of the snowflake
designs that poured into Sandy Hook Elementary school from all over the world. The message on the other side: Thank you for your heartfelt, generous and thoughtful contribution to
Snowflakes for Sandy Hook. Because of your efforts and many others, we received snowflakes
of all shapes, sizes and forms from schools, PTAs, community centers and families across the
country and around the world. Sandy Hook students, staff and families have been the recipient
of a blizzard of love and support in the form of snowflakes, and we could not be more thankful!
Our community has taken great comfort in the global outpouring of support from wonderful
people like you. We will always treasure our blizzard of love. Thank you for your kindness,
Sandy Hook Elementary School PTA.
A
From left, staff members who worked on the snowflake project:
Gabriela Gillian, funeral director/embalmer; Kailee Vitelli, location
manager; Teresa Frederiksen, administrative assistant; and Debra
Andrews EDRS clerk.
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ICCFA Magazine
KIP: EvENTS
The snowflakes
under construction at
Chapel of the Roses.
The funeral home
provided all supplies
for the creation of
the snowflakes and
made sure they were
delivered before the
children of Sandy
Hook returned to the
school.
Imagineframing AD
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Duncan Stuart
Todd AD
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First Place:
Until We Meet Again
Pet Memorial Center,
North Vancouver,
British Columbia
what the judges said
n Great story and caring
The service for the Whistler sled dogs was held at the SPCA cemetery where they were interred.
Some of the people at the service for the Whistler sled dogs.
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ICCFA Magazine
Elegante AD
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Nomis AD
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ASD AD
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May 2014
23
K I P : P et S ervice or memorial
Above left, the memorial for the huskies, who were buried together, taken at the one-year anniversary, when many people
returned to the cemetery to pay their respects. Above right, the poem by SPCA volunteer Nicole Jenson that she read at the
service for the Whistler sled dogs.
The thank-you letter from the SPCA to the Woronchaks, who donated the memorial,
and Mike Kelly, who designed it.
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ICCFA Magazine
Above left, the smartphone interface for the Historic Oakwood Cemetery GPS Living Memorials and Tours mobile app, which allows people to search for a specific
grave site, find nearby burials or access a cemetery tour. Above right, a Living
Memorial displayed on a desktop computer and on a smartphone.
ICCFA Magazine
MKJ Marketing AD
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K I P : P roduct
helps history come alive using innovative
technology that many of our loved ones could
never have anticipated, and ensures that the
memories of those who have gone before us
will continue to endure.
To download Oakwoods app to your
phone, go to www.webcemeteries.com/
ncws.asp.
ICCFA Magazine
Zontec AD
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Ensure-A-Seal AD
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May 2014
29
T
Above, the Project Repat
kit includes a large pre-paid
envelope (below) that allows
customers to send their
shirts in easily.
30
ICCFA Magazine
-shirts are as
American as apple
piewe receive
one for every race we
run in, every event we
participate in and every
time we volunteer. Project
Repat makes it easy and
affordable to preserve
t-shirt and clothing
memories.
Our t-shirts are our
trophies, representing our
accomplishments, our
culture and our beliefs.
Customers send their
t-shirts to Project Repat,
and an individual making a
fair and living wage in the
United States transforms it
into a personalized blanket
keepsake by cutting out the
logos and sewing them into
a patchwork blanket.
One of the hardest
Kryprotek AD
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May 2014
31
When grieving pet owner Ben Riggan didnt like the container
his beloved pets were placed in, he was inspired to develop
a better way to inter pet remains. The result is Paw Pods.
Honorable Mention:
Paw Pods,
Lake Orion, Michigan
www.PawPods.com
what the judges said
n Great product and presen-
tation.
The line of Paw Pods biodegradable caskets and urns for pets includes a variety of sizes.
A
Above, Ben Riggan with the
Editors Choice Award for
the Paw Pods at Superzoo
2013. Below, the companys
official spokesdog, Remy.
32
ICCFA Magazine
s you know,
our pets
have become
beloved family
members. Honoring
and celebrating the
life of a lost pet is
becoming increasingly
sophisticated, and
more meaningful in
large part because of
organizations such as
the PLPA, committed
to the very best
practices, education
and professionalism
in our industry.
I began developing
what became
PawPods after I had
to put my springer
spaniels down and the vet returned them to me in
what looked like glorified trash bags.
In 2013, I launched Paw Pods. Our mission
is to provide pet owners with a dignified, more
meaningful and accessible way to say goodbye.
Paw Pods are made from completely
biodegradable and eco-friendly materials, such as
bamboo and rice husk. The pods incorporate only
all-natural dyes, glues and sealers in the products.
There are six sizes of pods, ranging from
micro to large, two sizes of urns and new
fish- and heart-shaped pods have recently been
developed.
Additionally, each pod or urn comes with
a sympathy card and seeded leaf that can be
planted with the beloved pet and will bloom
beautiful wildflowers year after year as a living
memorial. The sympathy card can be a cherished
keepsake for the family.
We were honored to have been selected
as a 2013 Pet Product News International
Editors Choice Awards recipient, and were also
nominated for Best New Pet Product of the Year
at the worlds largest pet industry tradeshow,
Global Pet Expo.Ben Riggan
r
Like the ICCFA on Facebook & friend ICCFA Staff
Worsham AD
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IMSA AD
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I C C FA N E W S
iccfa
university
Educating todays practitioners, developing tomorrows leaders
July 18-23, 2014 Fogelman Executive Center University of Memphis Memphis, Tennessee
35
I C C FA N E W S
development experience I have ever
had! Thank you sincerely for making it
available.Joseph Walker, Blue Hill
Cemetery, Braintree, Massachusetts
The university should be mandatory
for everyone in our profession. No other
event facilitates the sharing of ideas and
cross pollination of cremation, cemetery
and funeral home knowledge. The
learning experience is invaluable to young
professionals and seasoned professionals
alike.Richard Winter, Letum Inc.,
Harrisburg, Pennsylvania
The best experience I have had in
the industry in over 20 years of attending
TFDA, NFDA and every other event.
Krause
Classes include:
Celebrant Training, Doug Manning and Glenda Stansbury:
16.5 hours of celebrant training, learning how to design services
that are completely personal, incorporating those unique stories,
songs and experiences that defined the decedent. Celebrants offer
an alternative to services provided by clergy for families who are
not affiliated with a church or who do not wish to have a traditional
religious funeral service.
What Casket Do You Want With Those Chicken Wings?,
Mark Krause, CFuE: Including the 41 percent of their customers
who select cremation, Krause Funeral Homes & Cremation
Service finds that up to 80 percent of all their customers opt for
the hospitality of food in their plans for final tribute. How did that
evolve? What exactly does Krause offer? And what type of revenue
stream does that consumer-driven service enhancement generate?
Learn how Krause made the connection between food service
and funeral service and then designed and delivered what his
customers wanted. Discover additional similar types of service
enhancements the firm is using to help create meaningful tributes.
No Ceremony, No Memorialization: Our Failure, Our Fault,
Ernie Heffner, CFuE: The phenomena of direct disposition, no
ceremony and no memorialization is the result of our professions
failure to be relevant with contemporary consumers. Heffner will
present a comprehensive overview of demographic realities and
how you can increase your firms relevance to todays consumers.
This curriculum provides the outline for taking a proactive
approach to 21st century end-of-life activities and better serving
families who may otherwise have elected no ceremony, no
36
ICCFA Magazine
I C C FA N E W S
college of cremation services
Cremation
Certifications
The ICCFAcremation certification
program is open to employees
of all cemeteries, funeral homes,
crematories and related businesses.
Students completing the College of
Cremation Services will receive three
certification designations:
o ICCFACertified Crematory
Operator:Currently required for
crematory licensure in a number of
states, this program is sponsored
by Matthews Cremation Division
and covers all aspects of crematory operation and maintenance. A
12-chapter Operations Manual is
provided. 6 hours CE.*
ONE-DAY OPTION:The
ICCFAnow offers an optional
one-day registration for those who
wish to attend only the Certified
Crematory Operator program.
o ICCFACertified Crematory
Administrator:This certification
covers the business and liability
aspects of providing cremation services. Instructors include a nationally renowned attorney and authority on cremation liability; a former
compliance officer for a multi-ownership corporation; a nationally recognized accounting specialist; and
an expert in zoning, environmental
and equipment installation issues.
Students will also participate in a
tour of a local cemetery, crematory
and funeral home. 9 hours CE.*
o ICCFACertified Cremation
Arranger:This segment will provide an interactive learning experience in understanding cremation
consumers, arranging and creating
meaningful tribute services, creating
unique options for memorialization
and effectively communicating all
of this with families. The instructors
have proven track records and realworld experience. 8.5 hours CE.*
*CE availability contingent on individual
state approvals.
dean
37
I C C FA N E W S
college of embalming, restorative art
dean
Marsaglia
Classes include:
Contemporary Mortuary Education: What Can an
Employer Expect?, Dr. Joseph Marsaglia: Trends show
that most mortuary science students have no experience in
the profession and most students are female. This session will
address topics regarding these trends such as pregnancy policies
for prep room work, job statistics on retention and future staffing
and expectations from the viewpoint of both the graduate and the
employer.
Pre-Cremation Prep: Preparing the Unembalmed
Remains for Viewing, Todd Eckert: From first call to
placement of the deceased into the cremation unit, this course
details the policies and procedures of two unrelated firms, each
with cremation rates in excess of 40 percent, including practices
that can achieve exceptional appearance without embalming,
reposing beds for the last good-bye and positive identification.
Retrieval, processing, packaging and returning cremated remains
will also be addressed.
Theres Always a Better Way, Jack Adams, CFSP:
Every embalmer has their own trade practices for maximizing
embalming results while streamlining and simplifying various
tasks. Having embalmed more than 20,000 decedents, Jack
Adams will share some of the proven techniques he has
developed during his years of experience. Topics include
&
other care
dean
Van Beck
ICCFA Magazine
Merendino AD
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I C C FA N E W S
developing a general price list
calming down upset clients and
managing stress
instilling professional ethics
creating quality assurance
developing and using an effective
family satisfaction survey
creating a meaningful yet
economical aftercare program
teaching the bereaved coping skills
Implementation of Creative
Management: Roll up your sleeves and
create individualized master timelines to
ensure success in implementing the fouryear cycle of programs. Youll receive a
master list of 318 best practice and creative
enhancement ideas. Among the innovative
marketing and promotional programs are:
holiday memorial programs
Gino Merendino
Exceptional cemetery service starts with the
grounds and operations department. Without
effective land management and a commitment to
an attractive, well-maintained property, there will
be no sales or service. Youll learn how your grounds Merendino
management team can succeed and continuously
improve interments, landscaping, buildings, grounds
maintenance and exceptional client experience and satisfaction.
Classes include:
Exceptional Cemtery Maintenance: Experience the
Difference!, Gino Merendino: Would you build a house without
consulting a blueprint? Would you bake a cake without looking
at a recipe? Do you truly understand that cemetery maintenance
is more than cutting grass and digging graves? Gino Merendino
will teach you more than how things are done; hell focus on
understanding why they are done.
Creating a Committal Service that Everyone Talks About,
John Gouch: Successful cemeteries create great community
events that bring visitors into the cemetery and have them leaving
in awe. John Gouchs cemetery has that experience designed into
every committal service performed. He will share his step-by-step
process so you can exceed customer expectations and create a
buzz in your community for every funeral you service.
OSHA & Gravesite Safety, Mary Malotke: You'll receive
a DVD on gravesite safety, which you can take back to train
your entire maintenance staff to help fulfill your OSHA training
requirements. The DVD comes with a users guide, instructor
notes, student handouts, a quiz and completion certificates.
Enhancing an Organizations Safety Culture, Monica
Bracho-Hernandez: Poor safety standards can negatively
impact employee engagement, productivity and the bottom line.
During this session we will discuss the importance of creating or
40
ICCFA Magazine
&
grounds operations
I C C FA N E W S
college of leadership, administration
dean
Classes include:
Principals of Effective Leadership, Steven Tidwell: Good
leaders develop through a never-ending process of self-study,
education, training and experience. Learn how to develop the
leader in you by exploring facets of leadership, including attitude,
motivation, vision, self discipline, character and handling change.
Benchmark your leadership effectiveness and cultivate your ability.
Adjusting to Issues, Trends and Changes, David Nixon:
What are the critical issues, trends and changes in our marketplace
and profession? Nixon will examine these and provide strategic
ideas you need to embrace to maintain your success.
Social Media: Welcome to the Dark Side, Poul Lemasters,
Esq., and Abbie Brammer Quiocho: Social media is the ultimate
double-edged sword. It can be a tremendous tool to inform and
promote, but can also be incredibly destructive. This class will
give you working guidelines to deal with the legal, social and
interpersonal ramifications of social media in the workplace.
Community Outreach: Setting Your Company Apart,
Debbie Budke: Are you doing everything you can to build ties in
the community? Is your organization the first one families think
of in a time of need? This course will explore the variety of ways
to build your presence and positive awareness, including grief
programs, events and tours, car shows and Segways.
Becoming Best in Class: Operational & Administrative
Best Practices, Nancy Lohman, CCFE: Learn top management
systems on phone answering, arrangements, forms, follow-up and
recovery. Achieve administrative effectiveness through snapshot
monitoring and strengthen consistency in your operations.
The Facebook Formula: Secrets for Taking Your Business
OSullivan
Classes include:
The Service and Opportunities of Family Service, Linda
Jankowski: Do you know what processes will help new sales
professionals get integrated into your business faster, will
facilitate all sales staff in developing deeper relationships with
your clients and will help you build your heritage? Where is this
source? What is the process? Its something many know, but few
Start every day at the ICCFA Caf at www.iccfa.com
management
&
&
marketing
41
I C C FA N E W S
Ty Lohman: Learn how to promote and conduct various types of
community seminarsseminars that will help you connect with
your market in a meaningful way so that you can build your brand
and generate preneed leads.
How to Plan, Prepare and Conduct Influential Sales
Meetings, Ty Lohman: You dont meet with sales, you meet with
people, and in this session youll learn how to plan a meeting that
is effective and motivating. The purpose of a sales meeting is to
educate and motivate staff to become more so they will do more.
After this session youll better understand how to do both.
Creating Your Brand: Going Beyond Advertising, Tiffany
Gallarzo: How does your community view your firm? What is
your competitive edge? If you dont know what makes your firm
unique, neither do your customers. Learn how to develop and
execute a strategic marketing plan, from a system for organizing
what you know and what you have to do next, to a schedule for
reviewing your progress. Leave with effective marketing strategies
that will build and enhance your companys reputation.
Preneed Cremation: The Secrets to Selling Tribute and
Memorialization, Jim Hammond: Regardless of the types of
cremation products and services you offer, you wont be able to
sell it if the value isnt clear to your staff and to the market and
if it is not marketed effectively. In this session, well discuss the
ICCFA Magazine
Homesteaders AD
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Update
Send in news about your cemetery, funeral home, crematory or association to sloving@iccfa.com. If you publish a newsletter,
please email a copy to sloving@iccfa.com or mail to: Susan Loving, ICCFA, 107 Carpenter Drive, Suite 100, Sterling, VA 20164.
Flanner
Buchanan
employees
receiving the
Presidents
Club Award,
from left:
Jay Recker,
Krista Vanlandingham,
Emanuel
Smith Jr.
and Cari
Jones.
ICCFA Magazine
UPDATE
In memoriam
Darcie D. Sims
Darcie D. Sims, 66, Seattle, Washington,
died February 27 at home. An internationally recognized speaker about grief
and bereavement, she was president and
co-founder of Grief Inc., a grief consulting
business, and the director of the American
Grief Academy. She was a certified pastoral
bereavement specialist, a certified thanatologist and a licensed psychotherapist
and hypnotherapist. She wrote or co-wrote
several books about grief and was an editor
for Bereavement Magazine for 15 years.
She was director of training and
certification for the Tragedy Assistance
Program for Survivors and served on
the national board of directors for The
Compassionate Friends, the Association
of Death Education and Counseling and
on the board for the National Catholic
Ministry to the Bereaved. She received
The Compassionate Fiends Professional
Award in 1999.
Survivors include her husband, Robert
Sims, a daughter and granddaughter, and
a sister. She was preceded in death by an
infant son.
A memorial service was held at BonneyWatson Washington Memorial, SeaTac,
Washington. Memorial contributions can be
made to The Compassionate Friends National
Office to the Darcie Sims Memorial Training
r
Fund, www.compassionatefriends.org.
Maderas y Metales AD
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May 2014
45
UPDATE
Left, Dr. Robert Mayer signs textbooks at PIMS. Right, Poul Lemasters gives a continuing education presentation at PIMS.
46
ICCFA Magazine
Paradise Pics AD
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UPDATE
Above left, the announcement of the coming facade improvements. Above right, the glass panel feature wall installed in 2012.
48
ICCFA Magazine
Above, the new front facade at Centennial Park. Below, the previous fencing.
and surroundings.
Centennial Park is
South Australias largest cemetery. Set on 40
hectares of parkland, the
cemetery has more than
50 individually-themed
gardens. These include
7,200 rose bushes and
countless other flowering
and native plants, 20 fountains, two creeks, an island
and nine kilometers of
avenues lined with trees,
including eucalypts, plane
trees and Chinese elms.
Centennial Park is also
home to an abundance of
native wildlife, including more than 30 native
bird species as well as koalas, possums, fish,
r
lizards and tortoises.
Johnson AD
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Supply Line
READERS: To find the products and services you need online, go to www.iccfa.com
and select directory to find the ICCFAs:
Directory of Providers. Search by category
or type in the name of a specific company
to find contact information and a link to the
companys Web site.
Web Expo Directory of Suppliers and Professionals, another way to find suppliers,
listed by category.
Supply Link Search
Engine, the fastest way
to find the products and
services you need at your
funeral home, cemetery or
crematory.
SUPPLIERS: Send your press releases
about your new products and services,
and about awards, personnel changes and
other news to sloving@iccfa.com
for inclusion in Supply Line.
50
ICCFA Magazine
S U P P LY L I N E
Also, the company has hired
Michael Robinson as market
center manager. A graduate
of West Texas
A&M University, Canyon,
Texas, Robinson spent 10
Dungan
years building
and leading
youth ministries and vol- Robinson
unteer groups.
Also, Scott Tufto has been
hired as as director of sales
development for Minnesota.
Tufto has more than 15 years
Tufto
experience in management
and sales. He is co-owner of
Sympathy Florists in Minneapolis.
www.funeraldirectorslife.com
One of Meadow
Hills new catalogs.
n Meadow Hill,
Fox River Grove, Illinois, has introduced
its 2014 product catalogs, Keepsakes that
Tell Stories. Featured
in the new catalogs is
the extended collection of Noble Bronze
pieces launched last
fall. 1.877.848.6243;
info@meadowhillco.
com;
www.meadowhillco.
com
n FRONTRUNNER PROFESSIONAL,
Kingston, Ontario, has hired webcasting
specialist Callum Winsor.
He will lead and develop
the North American division of One Room, a service
that offers high-definition,
cloud-based streaming accessible from any device.
Also, the company now has
an in-house certified Search Winsor
Engine Optimization team.
Clients can choose from one of the companys monthly SEO maintenance packages.
1.866.748.3625; www.FrontRunner360.com
n Unity FInancial
Life Insurance Co.,
Cincinnati, Ohio, has named
Jay Hardy president and
COO. Hardy was previously
executive vice president and
chief marketing officer. He
has been a full-time officer
Hardy
since 2007 and a board member and investor since 2001. Tom Hardy will continue
as chairman and CEO. Also, Elaine Greer,
who has been with the company since 2010,
has been promoted to assistant vice president and corporate secretary.
1.877.523.3231; www.uflife.com
n Trigard, Danville, Illinois, has
introduced its new 12-by-12-inch cremation memorial. It allows for in-ground
interment in a footprint much smaller than
traditional cremation memorials.
1.800.637.1992; www.trigard.com
n Pierce Chemical, Broadview,
Illinois, recently presented achievement
awards to regional sales representatives.
David Hicks (Kentucky, parts of Ohio, Virginia, West Virginia) received the Bill Pierce
Award, given for demonstrating exemplary
professionalism and above-and-beyond
efforts. In 2013, he taught a seminar at MidAmerica College of Funeral Service and was
a presenter at the inaugural interactive video
conference held by Pierce Colleges.
Charles Miles (North Carolina and
South Carolina) earned the award for the
Greatest Increase in Overall Sales. Michael
Kuruc (Pennsylvania, Maryland, District of
Columbia, and parts of Virginia and West
Virginia) was given the award for Greatest
Increase in Fluid Sales. Don Summers (parts
of Texas) was honored for Top Sales of Memorial Books. The Pierce 110 Percent Club
Award, for sales representatives whose 2013
sales were at least 110 percent of those in
2012, went to Charles Miles (North Carolina, South Carolina), Tommy Johnson (parts
of Georgia), David Hicks (Kentucky, and
parts of Ohio, Virginia and West Virginia)
and Chris Grimsley (parts of Alabama,
Florida, Georgia and Tennessee).
1.800.527.6419; www.piercechemical.com
n F.A.C. Marketing, Burlington,
Iowa, offers a turnkey social media package to funeral homes, including Facebook
engagement. The firm also has introduced
its new Preneed 1, 2, 3 Program centered
around customizable direct mail piece that
directs consumers to a website featuring
educational video about preplanning and
prefunding. It also includes advertising
support. To access a demonstration of the
website, go to www.preneed123.com and
enter the code plan. 1.800.800.5809; www.
facmarketing.com
n InventHelp, Pittsburgh, Pennsylvania, has a head stone protector available
for licensing or sale to a manufacturer. The
protector prevents wear and tear to a memorial due to the elements and groundskeeping
equipment.
r
1.800.424.2089; www.InventHelp.com
SVE AD
1/6 V
4-COLOR
May 2014
51
A d in d e x
23 Abbott & Hast
45 American Cemetery/Mortuary
Consultants
23 ASDAnswering Service for
Directors
2 Batesville Casket
53 Continental Computer Corp.
7 Cremation With Confidence
21 Duncan Stuart Todd
23 Elegante Brass Co.
29 Ensure-A-Seal
9 Flowers for Cemeteries
9 Forever Pets Inc.
17 Funeral Call
25 Funeral Home Gifts
17 Grever & Ward
Classifieds
|800|426.5973
www.PremierColumbaria.com
Calendar
E-mail calendar listings and additions or
corrections to Association Pipeline to
bclough@iccfa.com
52
ICCFA Magazine
to page 54
Continental AD
FULL PAGE
page 53
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New Members
Providing exceptional education, networking
and legislative guidance and support to
progressive cemetery, funeral and cremation
professionals worldwide
For information about the ICCFA and Membership:
Go to www.iccfa.com/membership to download a benefits
brochure and an application form.
Call 1.800.645.7700 to have membership information faxed or
mailed to you.
Regular
Membership applications
Admission to ICCFA membership normally requires a majority vote
of those present and voting at any meeting of the executive committee. The names of all applicants must be published in this magazine.
ICCFA members objecting to an application must do so in writing
to the ICCFA executive director within 45 days of publication. In the
event of an objection, the executive committee will conduct an inquiry. If an applicant is rejected, they will be granted an appeal upon
written request. The decision of the Board of Directors shall be final.
Professional/Supplier/Allied
Capstone Preneed
Northport, Alabama
HGA Architects
Minneapolis, Minnesota
Kingfish Group
Foster City, California
Leap Tie Inc.
East Bloomfield, New York
LSS Developments LLP
Santa Barbara, California
c alen d a r
from page 52
June 17-24: Assn. for Gravestone Studies Annual
Conf., Franklin College, Franklin, Indiana.
www.gravestonestudies.org
June 18-21: Virginia Morticians Assn. Annual
54
ICCFA Magazine
Matthews AD
FULL PAGE
page C-4 (p 56)
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