Bank A bank is under obligation to treat the accounts of its depositors with meticulous care, always having in mind the fiduciary nature of their relationship. FACTS: Simex International is a private corporation engaged in the exportation of food products. It buys these products from local suppliers and then sells them abroad. Most of its exports are being purchased on credit. Simex is a depositor of Traders Royal Bank and maintained a checking account in one of the banks branches. Sometime in 1981 Simex deposited P100,000 in the said bank thus increasing its balance to P190,380.74. Subsequently, Simex issued several checks against its deposit but it was surprised as they had been dishonored due to insufficiency of funds. As a consequence of the dishonored checks the California Manufacturing Corporation (CMC) sent a letter of demand to Simex with a threat of prosecution should Simex fail to make the issued check good. CMC also withheld the delivery of Simexs orders. Similar letters were also sent by other creditors of Simex. Simex complained to Traders Royal Bank. In the investigation it was found out that the P100,000 deposit had not been credited on time hence the dishonouring of the checks. The error was rectified only on a later date and the dishonored checks were paid after they were re-deposited. Simex wrote a letter to Traders Royal Bank demanding reparation for the latters gross and wanton negligence. The demand was not met and as a consequence Simex filed a complaint in the CFI of Rizal claiming moral 1 and exemplary 2 damages. The court held that the claim for moral and exemplary damages were not called for under the circumstances so it instead awarded nominal damages. ISSUE: Whether or not Simex International should be awarded moral and exemplary damages. HELD: YES. Appealed judgment MODIFIED. Private respondent is ordered to pay the petitioner in lieu of nominal damages, moral damages in the amount of P20,000 and exemplary damages in the amount of P50,000.
1 P1,000,000 2 P500,000 The banking system is an indispensable institution in the modern world and plays a vital role in the economic life of every civilized nation. Whether as mere passive entities for the safekeeping and saving of money or as active instruments of business and commerce, banks have become an ubiquitous presence among the people, who have come to regard them with respect and even gratitude and, most of all, confidence. In every case, the depositor expects the bank to treat his account with the utmost fidelity, whether such account consists only of a few hundred pesos or of millions. The bank must record every single transaction accurately, down to the last centavo, and as promptly as possible. This has to be done if the account is to reflect at any given time the amount of money the depositor can dispose of as he sees fit, confident that the bank will deliver it as and to whomever he directs. The point is that as a business affected with public interest and because of the nature of its functions, the bank is under obligation to treat the accounts of its depositors with meticulous care, always having in mind the fiduciary nature of their relationship. In the case at bar, it is obvious that the respondent bank was remiss in that duty and violated that relationship. What is especially deplorable is that, having been informed of its error in not crediting the deposit in question to the petitioner, the bank did not immediately correct it but did so only one week later or 23 days after the deposit was made. It bears repeating that the record does not contain any satisfactory explanation of why the error was made in the first place and why it was not corrected immediately after its discovery. Such ineptness comes under the concept of the wanton manner contemplated in the Civil Code that calls for the imposition of exemplary damages.