Jonathan E.

Padilla 7512 Maycrest Circle Las Vegas, NV 89128

Home: (702) 233-3828 - Cell: (702) 428-7754
Email: chessplayerjon702@gmail.com

Objective: To begin a career in information technology, so that I may provide customers and coworkers with
excellent service and gain the knowledge and skills necessary to advance.
Qualifications: I am a friendly, fast learner, with excellent communication and interpersonal skills, competent at
managing responsibilities in a high volume, high stress environment. I am self-motivated and work
well under pressure, having a proven ability to identify, analyze, and solve problems. I am confident
in my abilities, and look forward to joining your team to improve our company's service to
customers.
Education: College of Southern Nevada, Las Vegas, NV 89146
AAS, Computing and Information Technology
2012-2014
My coursework has included the utilization of multiple operations systems including but not limited
to DOS, OS X, Windows XP/7/8, and multiple Linux shells, using Remote Desktop on users
computers to help identify and solve software and networking issues, project management,
assembly and construction of home and office computer systems, an understanding of the
programming language Java, as well as accompanying courses in mathematics, sciences, and
communications.
Experience: Firehouse Subs - 2010 2012
Crew Member
Las Vegas, NV 89128
Phone: (702) 240-3473
In various positions, Ive gained experience in providing exceptional customer service, working as
part of a team in a fast-paced environment, multi-tasking, managing an organized, efficient work
environment, and learning to adapt quickly to changes in circumstances.
World Wise Vacation - 2012 2014
Sales Associate and IT Specialist
Las Vegas, NV 89128
Phone: 1-800-357-6023
Holding multiple positions at an inbound and outbound call center, I've gained clear
communications skills as well as gaining experience with over the phone sales and technical
support for my coworkers as an IT specialist. I frequently overcame challenges to multitask while
addressing costumer needs as well training users in the office on new software programs.

References: Mark Cowan - Regional Manager for Firehouse Subs - (702) 240-3473
Grace Smith - Family Friend - (702) 363-6891
Amber Shepard - Complimentary Client, MA at Las Vegas Clinic - (702) 505-4230
Adam Ghali - Complimentary Client and Friend - (702) 539-8636