TERMS OF USE OF HTTP://WWW.INDIABULLS.COM, HTTPS://TRADE.INDIABULLS.

COM,
POWER INDIABULLS AND TRADING THROUGH ANY OF THE TERMINALS OF INDIABULLS
SECURITIES LIMITED


The following should be read carefully and accepted prior to becoming a Constituent for offline and online trading i.e. for
trading, viewing, downloading, using, copying, availing the facilities and/or any information, or any part thereof, as the case
may be, as may be made available from time to time on the Web-Site and/or entering into any securities dealings through
the agency of I!I"#$%%S S&C$'ITI&S %I(IT&! )hereinafter referred to as *IS%+, whether by use of any of the facilities
available on the Web-Site, or by any other means whatsoever.
-lease note that (/s Indiabulls Securities %td. is engaged both in Constituent based trading as well as -roprietary account
trading.
Whereas, http.//www.indiabulls.com )hereinafter referred to as the *Web-Site+, is a product and service provided by IS%. IS%
offers its services and the Web Site for use in accordance with the Terms and Conditions of $se )the *Terms+, contained
herein. -lease read the following, which contains important information concerning use of the Web Site. The use of the Web
Site is conditional upon and sub/ect to, acceptance of and compliance with, the Terms.
I. PRELIMINARY
I.i Ownership of the Web-Site
(a) IS% )hereinafter also referred to as the *(ember+, being a bro0er registered with the Securities and &1change #oard of
India )hereinafter referred to as the *S&#I+, having obtained Certificate of 'egistration o. I# 234567832 and I9
234567832 and is a trading member of the ational Stoc0 &1change)s, thereby being entitled to effect purchase and sale.
transactions of securities )hereinafter referred to as the *Securities !ealings+, offline and online admitted to the &1change)s,
)hereinafter referred to as the *"dmitted Securities+,, for and on behalf of third parties.
(b) The website is owned, operated and maintained by the member I!I"#$%%S S&C$'ITI&S %I(IT&! )IS%,
I.ii Registration for use of the Facilities and Services
(a) "ny person visiting the Web Site may access and use the 9acilities by establishing an online persona with a uni:ue
'Cl!"# ID' and 'Pa$$%&'(' , in the manner as indicated on the Web-Site. *9acilities+ shall mean and include any information,
materials, documents, chat-room facilities, downloads )software or otherwise,, data, stoc0 mar0et :uotation tic0er tape
facilities, and all other information and utilities contained or accessible on or through the Web Site as may be provided on
the Web Site from time to time, ;other than any information directly re:uired in relation to the Services<.
(b) =nly persons who enter into an agreement )hereinafter referred to as the *(ember-Constituent "greement+, with the
(ember and who have been provided with a uni:ue Trading -assword for online trading and uni:ue Client Code for offline
trading )hereinafter, such persons being referred to as the *Constituent+, by the (ember in the manner as indicated on the
Web-Site for online trading and give e1act code for offline trading respectfully shall be entitled to avail the Services provided
by the (ember. *Services+ provided by the (ember shall mean the purchase and/or sale of the "dmitted Securities upon
receipt of orders, either electronically via the Web-Site or orally via telephone )as stipulated in the (ember-Constituent
"greement, or written, from the Constituent to purchase and/or sell the same and shall include such other services and
facilities that may be offered from time to time by the (ember, in its position as a S&#I registered bro0er and S&/#S&
trading member.
()) The Terms shall be deemed to form part of the (ember-Constituent "greement and shall be deemed to be incorporated
therein to the same e1tent as if these provisions had been set forth in full therein. The Constituent>s entitlement to avail the
Services or any part thereof shall be sub/ect to compliance with all the terms and conditions set forth herein. (() The word
I/W&, (&/$S, (?/=$' refers to person)s, who open the account)s, and shall mean and include both singular and plural.
IS% refers to I!I"#$%%S S&C$'ITI&S %T!.
II CONDITIONS OF USE OF THE SER*ICES
II.i (a) Participation The Constituent shall ensure that he/she/it is eligible to enter into this agreement. The Constituent
having agreed to enter into this agreement shall be deemed to have satisfied himself/herself/Itself with regard to eligibility in
this respect. !uring the currency of the agreement, it shall be the duty of the Constituent to inform the (ember immediately
of the change in constitution, Identity by change of name, residential status or any other information as provided by the
Constituent at the time of entering into this agreement.
II.i (b) cting as a Sub !ro"er
The Constituent agrees that he/she/it will not act as Sub-#ro0er without prior written permission of the (ember and without
obtaining certificate of registration from Securities and &1change #oard of India )S&#I,.
II.i (c) uthori#ed Person
The Trading and other instructions for facilitating and carrying out business issued telephonically or through any other
means e1press or implied by an authori@ed representative of the Constituent shall be binding on the Constituent. In the
event of the authori@ed representative)s, being replaced, it shall be the responsibility of the Constituent to inform the
(ember of the change in writing, failing which the Constituent shall be responsible for the trade obligations arising out of the
actions of both the representatives, old as well as the new representative.
If any transaction)s, under this agreement or under any other agreement or otherwise with (ember, has/have been
accepted by Constituent from time to time on the basis of the contract note)s,/bills/any other correspondence despatched /
communicated to the Constituent by (ember and / or part or full settlement of the said transaction)s, by the Constituent,
then such transaction)s, shall be deemed to be e1ecuted by the person authori@ed by the Constituent and the Constituent
hereby agrees to ratify and accept all such or other actions of such persons and underta0es to meet all obligations arising
from these transaction)s,.
The Constituent shall be bound by all the transactions underta0en by (ember pursuant to the instructions of the authori@ed
persons.
Issuance of $he%ues
"uthori@ed signatories . "ny authori@ed signatory on behalf of -roprietorship/-artnership firm or Company or on-individual
Constituent etc. can issue che:ues for the credit to account of the Constituent even if such authori@ed signatory is not
registered in the records of IS%. The constituent agrees that if any claim is made by the authori@ed signatory for the said
amount against the Trading (ember, then the constituent is solely responsible for the said act and the Trading (ember shall
not be held responsible in any manner.
II.i (d) &nderstanding of Ris"s involved in 'erivatives (rading
The Constituent has read, understood, appreciated and signed the 'is0 !isclosure !ocument.
The Constituent declares and agrees as follows.
- The Constituent has read the 'is0 !isclosure !ocument appended hereto and understood the trading and ris0s involved in
trading in these instruments and shall be wholly responsible for all investment decisions and trades underta0en by him.
- The Constituent shall be bound by the constitutions, byelaws, rules, regulations and customs of the e1change)s, and
clearing corporation)s,.
- The Constituent will pay applicable daily margins.
- The Constituent shall not, acting alone or in concert with others, directly or indirectly, hold and control e1cess number of
permitted !erivative contracts as fi1ed from time to time by the &1change)s,.
- -ayment of margins by the Constituent does not necessarily imply complete satisfaction of all dues.
- In spite of consistently having paid margins, the Constituent may, on the closing of his trade, be obliged to pay )or entitled
to receive such further sums as the mar0et price of the instrument or contract may dictate,
-"ll monies, securities or other property, which the (ember may hold on Constituent>s account, shall be held sub/ect to a
general lien for the discharge of the Constituent>s obligations to the (ember.
-The Constituent authori@es the (ember to sell or close out any part or the entire derivative contract held in the Constituent>s
account with the (ember, if the (ember at its sole discretion may deem it necessary for meeting the obligations of the
Constituent.
The failure of the Constituent to understand the 'is0 involved or the failure of the (ember to e1plain the ris0 to the
Constituent shall not render a contract as void or voidable and the Constituent shall continue to be responsible for all ris0s
and conse:uences for entering into trades in !erivatives.
&ligible Securities in !erivative segment vary from month to month on rolling basis as per criteria decided by
S&#I/S&/#S&. The &1change)s, may compulsorily close out all !erivative contract positions in a particular underlying
when that underlying ceases to satisfy the eligibility criteria or the &1change)s, is of the view that continuance of !erivative
contract in such underlying is detrimental to the interest of mar0et, 0eeping in view mar0et integrity and safety.
II.i (e) Sub)ect *atter of the Services
The Services offered by the (ember include the sale and purchase of dematerialised securities trading on the S&/#S& )in
e-trading account on the internet and also in off-line trading and delivery of shares in physical mode wherever the same is
traded on off-line on specific direction received by the >(ember> at any of their terminals, in the C(/9A=/'!( segments of
the mar0et ;and shall include trading in derivative products or in the carry forward segment, and such other services/
products as may be permitted from time to time but does not include -ortfolio (anagement Services<.
II.ii Order +ntr,
(a) The Constituent shall be entitled to place an order for the sale or purchase of any "dmitted Security at any time,
regardless of the duration of the trading hours of the S&/#S&, through e-mail, writing, telephonic placement by the
Constituent or his duly authorised representatives whose particulars has been provided by the Constituent to the member
and on receipt of such instructions those orders shall be forwarded for the e1ecution.
(b) "ll orders entered by Constituent, either electronically or otherwise as detailed above, are based upon their investment
decisions and their sole responsibility and will not hold, nor see0 to hold the (ember or any of its officers, directors,
employees, agents, subsidiaries or affiliates, liable for any trading losses or other losses incurred by Constituent, including in
the event that any order is placed by the Constituent on the basis of the 9acilities or any information )including any
investment information, advice, research reports, or any other information, that may be made available on the Web-Site.
()) The (ember shall be deemed to not have received any order whether electronically transmitted or otherwise until it has
confirmed the receipt of such order as mentioned in subclause II.ii )a,.
(() The Constituent agrees that placing an order with the (ember, either electronically or otherwise, does not guarantee
e1ecution of the order, regardless of the confirmation by the (ember of the receipt of the order and/or its e1ecution and the
(ember shall not be liable for any losses, damage or claims on account of the non-e1ecution of any order placed.
(!) The Constituent hereby accepts all responsibility for 0nowing the status of all corporate benefits li0e rights and bonus
issues, dividends and stoc0 splits of shares he/she/it intends to trade in or held in his/her/its account. The Constituent further
accepts all responsibility for 0nowing the correct ISI numbers of the shares in his/her/its account and the eligibility of the
shares to meet share pay in obligations to the S&/#S& whether received by way of purchases, rights, bonuses, stoc0
splits, off mar0et transfers or otherwise.
(+) -rior to placing an order in connection with the sale/purchase or transfer of any securities in which Constituent re:uires
any form of regulatory or other permission, the Constituent must advise the (ember of the status of the securities and
furnish necessary documents including opinions of legal counsel prior to the e1ecution of the order. The Constituent
ac0nowledges and accepts that delays may occur in relation to the processing of such orders, despite the necessary
documents being furnished in a timely manner. The (ember may at its sole discretion refuse to e1ecute any such order till it
is satisfied of the legality of the transaction. The Constituent is responsible for all costs associated with compliance or failure
to comply with all the regulatory re:uirements and hereby agrees to fully indemnify the (ember from any costs, losses,
claims or other liability arising on account of such orders.
II.iii Order +-ecution
(a) In the event that the order is placed during the trading hours of the S&/#S&, it shall be routed to and e1ecuted on the
mar0et system. Bowever, in the event that the order is placed at any other time, the order shall be routed to and e1ecuted
during the ne1t succeeding trading session of the S&/#S&.
(b) The Constituent agrees and appoints the (ember as its agent to ta0e all necessary measures to complete the
transactions and hereby authorises the (ember to ma0e any and all advances and e1pend monies as may be re:uired.
()) The Constituent ac0nowledges that whilst orders are normally routed through the mar0et systems almost simultaneously
with the placing of the order, the Constituent is aware that the (ember has provided on the Web-Site a facility for
reconfirmation of orders which are larger than those specified by the (ember>s ris0 management policy and is also aware
that the (ember has the discretion to re/ect the e1ecution of such orders based on such ris0 management policy. The
(ember shall not be liable for any delay or cancellation of any order due to the e1ercise of the (ember>s discretion under
such policy. (() The Constituent ac0nowledges and accepts that the (ember has the sole discretion to re/ect or cancel any
order that may be placed by the Constituent for any reason whatsoever, including for any breach of the (argin re:uirements
as stipulated hereunder in -aragraph II.vi and the (ember shall not be liable for any losses, damage or claims on account of
such re/ection or cancellation as the case may be.
(!) The Constituent ac0nowledges and accepts that the S&/#S& may re/ect or cancel any trade suo moto without ascribing
any reasons therefor and the (ember shall not be liable for any losses, damage or claims on account of such re/ection or
cancellation as the case may be.
(+) The Constituent further ac0nowledges and accepts that it will receive the price at which the order was actually e1ecuted
in the mar0etplace, which may be different from the price at which the security was traded when the order was entered into
the (ember>s system.
(,) The Constituent hereby agrees that (ember shall not be responsible or liable for the e1ecution of any order that may
have been placed by the Constituent or any unauthorised use of the Constituent>s Trading -assword by any person.
(-) The cancellations or modifications to orders placed is not guaranteed. Cancellation of orders is possible only if the
original order remains pending at the S&/#S&. The cancellation or modification of an order shall be deemed not to have
been e1ecuted unless a confirmation to such effect is received from the (ember. The Constituent agrees that the (ember
shall not be liable for any losses, damage or claims on account of the non-e1ecution or delayed e1ecution of an order of
cancellation or modification. $nless otherwise specified by the (ember, any order not e1ecuted at the end of the relevant
S&/#S& trading day shall stand cancelled. To remove any doubt, it is hereby clarified that an order placed prior to or during
the trading day at the S&/#S&, shall not remain valid for e1ecution at any subse:uent trading day at the S&/#S&.
() The Constituent also accepts responsibility for 0nowing the trading and settlement cycles of the S&/#S& and the
settlements pay in/pay out dates for funds and securities and in the event any trades or transactions are reported late to the
(ember on account of any problems at the &1change)s, or for whatever reason, the Constituent in turn will be sub/ect to late
reporting of transactions.
(.) "ny errors reported to the Constituent for any reason whatsoever will stand subse:uently corrected to reflect the
transaction that was effected in the mar0et and the Constituent agrees that the (ember shall not be liable for any damage,
loss or claim in account of such error or correction thereof.
(/) The constituent underta0es not to e1ecute transactions for small/big :uantities by placing both buy and sell orders
resulting in rise or fall of prices of illi:uid securities. The above activity if found to raise or depress the >prices> and/or >activity
of such securities> artificially, will be violation of 'ules, #ye- %aws and circulars issued by the &1change)s, from time to
II.iv Purchase of the d.itted Securities
(a) -rior to placing any order for the purchase of any "dmitted Security, the Constituent shall ensure that sufficient cash
credit balance is available in its account with the (ember. The Constituent is responsible for all of their orders, including any
orders, which e1ceed the available cash, credit balances available to its account and are e1ecuted by the (ember,
inadvertently or otherwise.
(b) "ny order accepted and e1ecuted, inadvertently or otherwise, without sufficient cash credit balance will be sub/ect to
cancellation or li:uidation at the (ember>s discretion, unless the Constituent immediately, upon demand by the (ember,
ma0es good the shortfall in the amount as indicated by the (ember.
()) The date for payment in the case of purchase of securities by the Constituent will be viewed on the day to day basis by
the member and the same shall be intimated by the member to the Constituent either telephonically or otherwise as re:uired
for maintaining the account of outstanding as per S&/#S& rules and the Constituent shall within two days ma0e up the
deficiency of balance and bring it to cash credit with the reasonable margin to withstand his future transactions within the
>margin> limit provided herein after on the date intimated by the (ember to the Constituent for the same )the *Intimated
!ate+, and which may be a date which is at least ;two< wor0ing days in advance of the pay in date of the S&/#S&. In the
case where the payment is not made by the Intimated !ate, the securities purchased by the (ember on behalf of the
Constituent shall be liable to be sold without any further reference to the Constituent and any loss or damage as a result of
such sale would be borne solely by the Constituent.
(() In case of purchase of securities by the Constituent, at times the (ember may be unable to deliver the securities to the
said Constituent on the pay out day due to non receipt of the securities from the stoc0 e1change)s, or in case on non receipt
of the said securities from another Constituent of the (ember who has sold the securities against the said purchase
transaction. In cases of such short delivery, the securities shall be delivered to the Constituent as per the policy of the
(ember as amended from time to time.
II.v Sale of the d.itted Securities
(a) -rior to placing any order for the sale of any "dmitted Security, the Constituent shall ensure that the concerned security
is available in sufficient :uantity in its/his/her account with the (ember. The Constituent is responsible for all of their orders,
including any orders, which e1ceed the available :uantity of the relevant security and are e1ecuted by the (ember,
inadvertently or otherwise.
(b) The Constituent agrees and hereby authorises the (ember to bloc0 as sold the relevant securities, as standing to
its/his/her account, against its/his/her order to sell securities. If its/his/her order gets e1ecuted either fully or partially then the
securities to the e1tent sold, would be unbloc0ed on the trade date and the transaction would be effected. The Constituent
agrees that it/he/she shall not withdraw/pledge or otherwise use or attempt to withdraw/pledge or otherwise use, the bloc0ed
securities. The Constituent hereby authorises the (ember to dishonour any orders issued against the bloc0ed security.
()) The Constituent ac0nowledges and agrees that the proceeds of the sale will not be credited to the cash credit balance
account of the Constituent until the securities have been delivered to the S&/#S&/clearing house and pay out is received
from the S&/#S&/clearing Bouse. The proceeds of all sales will be credited, to the cash credit balances account of the
Constituent as maintained by the (ember, directly after settlement date.
(() The constituent is made aware of the fact that he can put trades in either of sub accounts vi@. Investment or Trading and
Trading account positions can be ta0en purely for intra day purposes. "ll trading account positions have to be compulsorily
s:uared off before the end of the mar0et or any other time as specified by the Trading (ember. In case any outstanding
position remains, the Trading (ember will s:uare off the same at the prevailing mar0et price. In case the s:uare off cannot
be done, the Trading account will get shifted to Investment account of the Constituent. In case of short position, the
Constituent has to arrange the Securities or else the same will be got auctioned. o where is Trading (ember liable for any
losses arising out of the s:uare off process, s:uare off not happening, and auction process. It>s on the discretion of the
Trading (ember to merge separate accounts as maintained by constituent in separate divisions. The constituent agrees to
abide by the said arrangement.
(!) The constituent agrees voluntarily that in case the payments of the trading done by him/her/it are not made in time or
there is outstanding balance in his/her/its name due towards the (ember then the constituent shall pay interest at the rate of
2CD per annum compounded daily basis on the said outstanding amount to the (ember.
II.vi *argins
(a) The Constituent shall maintain such :uantity of securities and such amount of cash credit balances )hereinafter referred
to as the *(argin+, as re:uired by the applicable statutes, rules, regulations, procedures or as deemed necessary or
advisable by the (ember, provided that the (argin shall not at any time be less than ;27D< of the price of the "dmitted
Securities proposed to be purchased or sold. The Constituent agrees that no interest shall be payable on the (argin as
maintained with the (ember. The Constituent shall be permitted to trade upto a pre-determined number of times of the
(argin and the :uantum of such multiple shall be determined at the sole discretion of the (ember.
(b) The margin re:uirement and s:uaring up process for offline and online trading is different. The margin in online account
will not be considered in the offline account and vice-versa unless specifically directed by Constituent. The accounting
process for both accounts is different and is independent of each other.
()) In case there is any change in policy relating to 'is0 (anagement pertaining to margin re:uirement and s:uaring up
process the same would be reflected in the website www.indiabulls.com. and at the registered office and terminals of the
member and the onus is on the Constituent to 0eep chec0, understand, and agree with the 'is0 (anagement policy
pertaining to margin re:uirement and s:uaring up process from time to time.
(() The Constituent shall also remain in touch with the member to 0eep a regular chec0 on his account and margin
re:uirements, for maintaining sufficient margin with the member to underta0e any transaction in his a/c in off line and online
trading. If the (ember considers it necessary for its own protection, it may re:uire the Constituent to immediately on
demand deposit cash or securities to their account prior to any applicable settlement date in order to assure due
performance of their open contractual commitments. If Constituent does not provide such additional cash or securities, the
Constituent hereby grants to the (ember the right to sell any or all securities e1tant in their account, buy any or all relevant
securities which may be short in their account, cancel any or all open orders and/or close any or all outstanding contracts.
The constituent agrees and made aware that in case intra day loss is such that margin position goes down, Trading (ember
can sell any or all securities in the account without giving notice to the constituent as it/he/she is also re:uired to 0eep trac0
on its/his/her margin position Trading (ember may do the s:uare off/selling at any time during the day in account.
(!) In addition, Constituent ac0nowledges and agrees that the (ember may e1ercise any or all of the above rights, prior to or
without any demand, for additional cash or securities, or notice of sale or purchase, or other notice or intimation. "ny such
sales or purchases may be made at any time at the sole discretion of the (ember on any mar0et where such business is
usually transacted, or at public auction or private sale, or the (ember may purchase/sell for its own account. The
ma0ing/giving of any prior demand or call or notice of the time and place of such sale or purchase shall not be considered as
a waiver of any rights of the (ember to sell or buy without any such demand, call or notice, at that time or at any time
subse:uently. (+) In addition to the above, if the Constituent does not credit its cash or securities account as maintained with
the (ember, to ma0e up any shortfall in the (argin, instantaneously, to enable restoration of the (argin in Constituent>s
account, the position of the Constituent may be s:uared off by the (ember, without any further reference to the Constituent
and without prior notification, and any resultant or associated losses that may occur due to such s:uaring off shall be borne
by the Constituent, and the (ember is hereby fully indemnified and held harmless by the Constituent in this behalf. In case
where the payment by the Constituent towards the (argin is made through a che:ue issued in favour of the (ember, any
trade would be e1ecuted by the (ember only upon the realisation of the funds of the said che:ue.
(,) The constituent confirms that he/she/it has understood the ris0s involved in trading securities on margin and fully agrees
to abide by the procedures and policies of the member which are listed below.
- The constituent can lose more funds than the deposit in his/her/its account. The decline in value of securities that are
purchased on margin may re:uire the constituent to provide additional funds to the member to avoid the forced sale of those
securities or other securities or assets in constituent>s account)s,.
- The member can force the sale of the constituent>s securities or other assets in the constituent account)s,. If the e:uity in
constituent account falls below the margin re:uirements, the (ember can sell the securities held with it to cover margin
deficiency. The Constituent will be responsible for the shortfall, if any, in the account even after such a sale.
- The (ember can sell constituent>s securities or other securities without contacting him/her/it. Some Constituents
mista0enly believe that (ember must contact them for margin call to be valid, and that the (ember cannot li:uidate the
securities or other assets in their accounts to meet the call unless the (ember has contacted them first. This is not the case.
(ember will attempt to notify the constituents of margin calls, but it is not re:uired to do so. Bowever even if (ember has
contacted the constituent and provided a specific date by which the constituent can meet a margin call, the (ember can still
ta0e necessary steps to protect its financial aspects, including immediately selling the securities without notice to the
constituent.
- The constituent is not entitled to choose which securities or other assets in his/her/it>s account)s, are li:uidated or sold to
meet a margin call. #ecause the securities are collateral for margin loan, the (ember has the right to decide which
securities to sell in order to protect its interests.
- The (ember can increase its margin re:uirements at any time and is not re:uired to provide the constituent with advance
written notice. These changes in (ember>s policy often ta0e effect immediately and may result in issuance of margin call.
Constituent>s failure to satisfy the call may cause the member to li:uidate or sell securities in Constituent>s account )s,.
- The constituent is not entitled to an e1tension of time on a margin call. While an e1tension of time to meet margin
re:uirements may be available to constituents under certain conditions, a constituent does not have a right to the e1tension.
(-) Margins in Derivatives Trading:
In the !erivatives segment, the Constituent is liable to pay an initial margin up-front on or before creating a position such
margin shall be decided upon by the (ember or the &1change from time to time. 9urthermore, the Constituent is liable to
pay )or receive, !aily margins depending on whether the price of the !erivatives contract moves for or against the position
underta0en. The Constituent may also be liable to pay with holding margins, special margins or such other margins as
considered necessary by the (ember or the &1change from time to time. The (ember is permitted in its sole and absolute
discretion to collect additional margins )even though not imposed by the !erivatives segment, the Clearing Bouse or S&#I,
and the Constituent shall be obliged to pay such margins.
() Mark to Market Margins in Derivatives: 9or !erivatives contracts, the Constituent agrees that the (ember shall raise bills
on wee0ly basis. The Constituent also agrees to pay an up-front margin at the beginning of each wee0 that will be sufficient
to cover the daily margins for the entire duration of the wee0. If at any time during the wee0, the cumulative (ar0 to (ar0et
)(T(, margin falls short (argin available in the Constituent>s account, the Constituent agrees to heed the (ember>s
additional (argin calls. "s the up-front wee0ly margin calls are purely for operational convenience, the Constituent will
ensure that the (argins are ade:uate at all times and will immediately ma0e good any short fall that the (ember may
communicate.
(.) Payment by Constituent through Cheque: In case where the payment by the Constituent towards the (argin is made
through a che:ue issued in favor of the (ember, the said che:ue will be credited to the Constituent>s account only after
realisation of funds in the (ember>s ban0 account.
(/) Margin in form of Securities: The Constituent may place margin with the (ember in form of securities as approved by the
(ember. Such securities may, at the discretion of the (ember, be mar0ed under lien in favor of the (ember from the
!epository "ccount of the Constituent or such securities may be placed in a separate !epository account titled
>I!I"#$%%S S&C$'ITI&S %T!.> to be earmar0ed as margin from the Constituent. The Constituent agrees and authori@es
the (ember to determine the mar0et value of securities placed as margin after applying a haircut that the (ember deems
appropriate. The Constituent>s securities are valued at the latest mar0et price available )> (ar0ed to (ar0et>, on a continuous
basis by the (ember. The Constituent underta0es to monitor the ade:uacy of the collateral and the mar0et value of such
securities on a continuous basis. If due to price fluctuations, there is erosion in the value of margins, the Constituent agrees
to replenish any short fall in the value of (argins immediately, whether or not the (ember intimates such shortfall.
(l) Type of Margin .
The (ember may at its sole discretion prescribe the payment of margin in the form of cash instead of securities. The
Constituent accepts to comply with the (ember>s re:uirement of payment of margin in the form of cash failing which the
(ember may sell, dispose, transfer or deal in any other manner the securities already placed with it as margin or s:uare off
all or some of the positions of the Constituent as it deems fit in its discretion without further reference to the Constituent and
any resultant or associated losses that may accrue due to such s:uare off/ sale shall be borne by the Constituent, and the
(ember is hereby fully indemnified and harmless by the Constituent in this behalf.
(0) Margin Merging: The constituent agrees and empowers/authori@e the Trading (ember to act at its discretion of merging
balances 0ept under various accounts held with (/s I!I"#$%%S S&C$'ITI&S %T!. such as =nline Trading "ccount,
=ffline Trading "ccount, S!% )or C!S%, !- "ccount, C( Trading "ccount and 9A= Trading "ccount etc., to nullify the
debit in any other account of the Constituent held with (/s Indiabulls Sec -vt %td. without ta0ing any further instructions from
the Constituent. Similarly the constituent agrees and empowers/authori@e the Trading (ember to merge the securities 0ept
with Trading (ember in various accounts in order to nullify the debit in any account of the constituent.
(") The constituent hereby authori@e the (ember to change or alter the list of Securities on which margin trading is allowed.
(&) (ember will pass to the constituent whatever corporate benefits are received from the companies directly li0e dividends
and bonus shares. 9or other corporate benefits/actions li0e 'ights issues/=pen offers etc. where shareholders are re:uired
to apply to the company, it is the constituent>s responsibility to trac0 announcements of such corporate benefits and then
apply to the company if constituent so desires. (embers shall not be liable for any real/notional loss suffered by the
constituent, if constituent fails to apply for such corporate benefits in time for the shares held by the (ember on behalf of the
constituent. In some cases, (ember at the constituent re:uest may apply on behalf of the constituent for a 'ights
issue/=pen =ffer for the shares held by (ember on behalf of constituent. (ember shall not be liable for any loss/claim
whatsoever in case such application is re/ected by the 'egistrar/Company/manager to the issue for any reason.
II.vii $onfir.ations and $ontract /otes
(a) The Constituent is re:uired to ascertain the status of its/his/her order )including any re/ection of the same, which would
be posted on the relevant sections of the Web-Site or the Constituent may en:uire the balance as maintained by member or
the member shall 0eep sending the details of contract notes and the status of his account on fortnight basis wherever the
Constituent is availing the services of the member>s Eoff-line> from any terminals of the member.
(b) Constituent understands that it is its/his/her responsibility to review, upon first receipt, whether delivered to Constituent
by mail, by e-mail, or other electronic means, all confirmations, statements, notices and other communications, including but
not limited to, margin, maintenance calls, and prospectuses. otices and other communications may also be provided to
Constituent verbally, in writing or by other means.
()) The (ember shall deliver to the Constituent a contract note of the trades e1ecuted on their behalf on the trading date via
e-mail/digitally signed document/post or courier or by any of the means of communication specified in clause F.i of this
agreement or should post such information on the website. The contract note shall be final and binding proof of the order
placed by the Constituent, regardless of any apparent or alleged errors.
(() "ll information contained in any confirmation, contract note or other communications shall be binding upon the
Constituent in relation to all transactions, whether the orders are given by the Constituent through the Web-Site or by
telephonic means or otherwise.
II.viii $harges
(a) The Constituent agrees to pay the bro0erage charges, S&/#S& related charges, statutory charges and any other
charges )including but not limited to security handling charges on settlement, as they e1ist from time to time and as they
apply to the Constituent>s account, in respect of transactions and services that the Constituent receives from the (ember.
The bro0erage shall be paid in the manner intimated by the (ember to the Constituent from time to time, including as a
percentage of the value of the trade or as a flat fee or otherwise, together with the service ta1 as may be applicable from
time to time on the same. The Constituent further agrees to pay any applicable ta1es that may be levied on the transaction.
(b) The (ember shall debit the charges of the depository participant for the trades and the ban0 charges for the realisation
of che:ues etc. to the Constituent account.
()) otwithstanding anything contained in these Terms, any amounts which are overdue from the Constituent to the (ember
will be charged delayed payment charges at the rate of ;2D< per month or such other rate as may be determined by the
(ember and notified on the web site and the Constituent hereby authorises the (ember to directly debit the same to the
account of the Constituent.
II.i- $onstituents $ash $redit and Securities ccounts
(a) The (ember shall maintain such boo0s of account in such manner so as to show and distinguish in connection with its
business as a trading member bro0er the moneys and securities received from or on account of each of the Constituents,
and the moneys and securities received on its own account.
(b) The Constituent is re:uired to ascertain all ledger balances of moneys and securities standing to its credit, which would
be posted only on the relevant sections of the web site, and no separate intimation of the ledger balances of the Constituent
in his account would be sent to the Constituent either physically or electronically. The information as contained in the ledger
balances shall be binding upon the Constituent and the Constituent hereby agrees that the (ember shall not be liable for
any loss, damage or claim on account of any error in the information contained in the ledger balances.
()) "ll payments in respect of transaction made by the Constituent to the company shall be payable at !elhi , drafts and
che:ues in that behalf shall be drawn in favour of the company and shall be payable at !elhi . 9inal settlement of
outstanding account in respect of transactions between the company and Constituent and periodical settlement and
termination of contract shall be struc0 and finali@ed at the company Bead =ffice at !elhi .
(() The Constituent hereby authori@es and empowers IS% to ad/ust all the debts/credits )funds/stoc0s, resulting from trading
transactions in any of the following segment of S&/#S& vis-G-vis 9A=, &:uity, !epository with any cash segment )e:uity,
account and vice-versa in order to discharge any financial liability towards IS% in any segment.
(!) That the Constituent authorises the trading member to maintain a running account for ad/ustment of any debit/credit
resulting from any transactions by it/him/her in one settlement for ad/ustment towards it/her/his credit/debit in subse:uent
settlements.
(+) "ll transactions with The Stoc0 &1change)s,, will be sub/ect to the rules, regulations and #ye-laws of that &1change)s,
apart from the e1isting terms and conditions as mentioned thereof.
(,) To avoid any ambiguity it is hereby provided that notwithstanding anything contained in these Terms or in the (ember-
Constituent "greement or any other understanding or agreement between the (ember and Constituent, the (ember>s own
records of the orders, cancellations, modifications, trades and transactions, in whatsoever manner maintained shall be
deemed to be and is hereby accepted by the Constituent as conclusive and binding on the Constituent for all purposes and
further the Constituent shall not challenge the accuracy, truth, or correctness of the said records in any manner and for any
purpose whatsoever.
II.viii $harges
(a) The Constituent agrees to pay the bro0erage charges, S&/#S& related charges, statutory charges and any other
charges )including but not limited to security handling charges on settlement, as they e1ist from time to time and as they
apply to the Constituent>s account, in respect of transactions and services that the Constituent receives from the (ember.
The bro0erage shall be paid in the manner intimated by the (ember to the Constituent from time to time, including as a
percentage of the value of the trade or as a flat fee or otherwise, together with the service ta1 as may be applicable from
time to time on the same. The Constituent further agrees to pay any applicable ta1es that may be levied on the transaction.
(b) The (ember shall debit the charges of the depository participant for the trades and the ban0 charges for the realisation
of che:ues etc. to the Constituent account. ()) otwithstanding anything contained in these Terms, any amounts which are
overdue from the Constituent to the (ember will be charged delayed payment charges at the rate of ;2D< per month or such
other rate as may be determined by the (ember and notified on the web site and the Constituent hereby authorises the
(ember to directly debit the same to the account of the Constituent.
II.i- $onstituents $ash $redit and Securities ccounts
(a) The (ember shall maintain such boo0s of account in such manner so as to show and distinguish in connection with its
business as a trading member bro0er the moneys and securities received from or on account of each of the Constituents,
and the moneys and securities received on its own account.
(b) The Constituent is re:uired to ascertain all ledger balances of moneys and securities standing to its credit, which would
be posted only on the relevant sections of the web site, and no separate intimation of the ledger balances of the Constituent
in his account would be sent to the Constituent either physically or electronically. The information as contained in the ledger
balances shall be binding upon the Constituent and the Constituent hereby agrees that the (ember shall not be liable for
any loss, damage or claim on account of any error in the information contained in the ledger balances.
()) "ll payments in respect of transaction made by the Constituent to the company shall be payable at !elhi , drafts and
che:ues in that behalf shall be drawn in favour of the company and shall be payable at !elhi . 9inal settlement of
outstanding account in respect of transactions between the company and Constituent and periodical settlement and
termination of contract shall be struc0 and finali@ed at the company Bead =ffice at !elhi .
(() The Constituent hereby authori@es and empowers IS% to ad/ust all the debts/credits )funds/stoc0s, resulting from trading
transactions in any of the following segment of S&/#S& vis-G-vis 9A=, &:uity, !epository with any cash segment )e:uity,
account and vice-versa in order to discharge any financial liability towards IS% in any segment.
(!) That the Constituent authorises the trading member to maintain a running account for ad/ustment of any debit/credit
resulting from any transactions by it/him/her in one settlement for ad/ustment towards it/her/his credit/debit in subse:uent
settlements.
(+) "ll transactions with The Stoc0 &1change)s,, will be sub/ect to the rules, regulations and #ye-laws of that &1change)s,
apart from the e1isting terms and conditions as mentioned thereof.
(,) To avoid any ambiguity it is hereby provided that notwithstanding anything contained in these Terms or in the (ember-
Constituent "greement or any other understanding or agreement between the (ember and Constituent, the (ember>s own
records of the orders, cancellations, modifications, trades and transactions, in whatsoever manner maintained shall be
deemed to be and is hereby accepted by the Constituent as conclusive and binding on the Constituent for all purposes and
further the Constituent shall not challenge the accuracy, truth, or correctness of the said records in any manner and for any
purpose whatsoever.
II.- uthori#ation of 0roup1Fa.il, dealings If operation of account is to be treated /ointly along with other
Constituent)s,,then "nne1ure-H4 should be signed by the Constituent and the "nne1ure shall be a part of the (ember-
Constituent "greement. The Constituent or any member of the family of the Constituent )for the purposes of this agreement >
family> shall hereinafter mean all individuals group companies, firms, entities and other persons as specified by the
Constituent as per "nne1ure-I, who may be registered as a Constituent with the (ember under one or more of the following
segment)s,. "s a Share Trading Constituent for dealing in securities in one or more segment)s, including online and/or
offline trading in Capital (ar0et Segment or !erivative (ar0et Segment of The ational Stoc0 &1change of India and Capital
(ar0et Segment of (umbai Stoc0 &1change and/or other &1changes.
- "s a Constituent holding !epository account with the (ember.
- =r for any other product or service that may be offered and availed of in future.
The Constituent authori@es the (ember to set off a part or whole of the collateral i.e. by way of appropriation of relevant
amount of cash or by sale or transfer of all or some of the securities placed as margin/collateral, and/or any credit in any
account of the Constituent or of the (ember of the 9amily of the Constituent in any above mentioned segment with the
(ember against the outstanding dues in the account of the Constituent and/or of the (ember of the family of the Constituent
under this agreement and/or in any of the above mentioned segments of the (ember.
II.-i Set off2 lien2 pledge2 3!*2 etc.
(a) othing in the Terms or the (ember-Constituent "greement shall deprive the (ember of any recourse or right, whether
by way of lien, set-off, counter-claim or otherwise against any money or security standing to the credit of the Constituent>s
account.
(b) "ll the securities and monies credited to the account of the Constituent as maintained by the (ember shall be sub/ect to
a lien for the discharge of any obligation or indebtedness of the Constituent to the (ember. In enforcing the lien the (ember
shall have the sole discretion of determining the securities or assets that are to be li:uidated and/or appropriated.
()) The (ember shall have the right to pledge the securities standing to the credit of the Constituent>s account for the
purpose of raising any finance from any person as may be re:uired to meet the (argin obligations of the Constituent.
9urther Constituent hereby authori@es the (ember to pledge any securities standing to its credit, to any person, whether
received by e1ecution of an order for purchase or bloc0ed pending the fulfillment of an order for sale or 0ept as margin with
the (ember by the Constituent for the purpose of securing to the (ember a credit facility in connection with meeting the
margin re:uirements of any other Constituent, provided that the (ember shall be fully liable for any resultant failure of
e1ecution or default on delivery obligations directly caused by such pledge of the securities.
(() The Constituent shall indemnify and 0eep indemnified the (ember harmless from and against all claims, demands,
actions, proceedings, losses, damages, liabilities, charges, and/or e1penses that are occasioned or may be occasioned to
the (ember directly or indirectly, owing to bad delivery of shares/securities and/or as a result of fa0e/forged/stolen
shares/securities/transfer documents that are introduced or that may be introduced by or through the Constituent during the
course of its dealings/operations on the &1change)s,.The Constituent confirms having read and understood the terms and
conditions of the (ember Constituent "greement and those relating to various services and products and accepts and
agrees to be bound by the terms and conditions including those e1cluding/limiting the (ember>s and &1change>s liabilities.
II.-ii Further 'ocu.entation
The Constituent agrees to complete any further documentation that may be re:uired in relation to any of the securities
dealings or by any of the regulatory authorities or under the (ember>s policies as may be notified from time to time or under
any law, regulation, guideline, rule, byelaw, order or other edict having the force of law.
II.-iii $o.pliance with 3aws
"ll transactions that are carried out by and on behalf of the Constituent shall be sub/ect to Jovernment notifications, the
rules, regulations and guidelines issued by S&#I, the 'eserve #an0 of India and the ational Securities !epository %imited,
the Central !epository Services %imited, the Securities Contracts 'egulation "ct and the rules made there under, and the
byelaws, constitution, rules, regulations, customs and usage of the S&/#S&, if any.
II.-iv Running ccount
The Constituent confirm to maintain running account for funds and securities with (ember for both segments i.e. Capital
(ar0et and 9A= segments and the account so maintained shall not be settled on each settlement and the amount payable
or receivable shall remain in account sub/ect to fulfillment of margin stipulations as envisaged in the agreement. o interest
shall be payable by the (ember on such securities / funds so retained.
II.-v rbitration
"ny and all disputes arising out of or in connection with this agreement or its performance shall be settled by arbitration in
accordance with the #y %aws of S&/#S& as amended from time to time as the case may beK-
III. ADDITIONAL CONDITIONS IN RELATION TO ELECTRONIC ORDERS
III.i 3ist of 'e.aterialised Securities
The (ember shall notify the securities for which this facility is made available from time to time on the Web Site. The
(ember would have the right to add or delete securities for which the facility is made available in its absolute discretion and
details of the same would be posted on the Web Site and no separate intimation whatsoever thereof will be sent to the
Constituent. The facility is made available in its absolute discretion and details of the same would be posted on the Web Site
and no separate intimation whatsoever thereof will be sent to the Constituent.
III.ii Protection of $onstituent4s (rading Password
The Constituent shall immediately notify the (ember in writing, delivered via e-mail, Speed -ost and 'egistered "!, if the
Constituent becomes aware of any loss, theft or unauthori@ed use of the Constituent>s Trading -assword and account
numberK or any failure by the Constituent to receive an accurate written confirmation of an e1ecution including the contract
note for the sameK or any receipt by the Constituent of confirmation of an order and/or e1ecution which the Constituent did
not placeK or any inaccurate information in the Constituent>s account balances, securities positions, or transaction history. In
the case where the Constituent notifies such loss, theft or unauthori@ed use of the Constituent>s Trading -assword to the
(ember, the (ember shall suspend the use of the account of the Constituent. Bowever, the Constituent shall be responsible
and liable for all transactions that are carried out by the use of the Constituent Trading -assword. When any of the above
circumstances occur, neither the (ember nor any of its officers, directors, employees, agents, affiliates or subsidiaries will
have any responsibility or liability to the Constituent or to any other person whose claim may arise through the Constituent
with respect to any of the circumstances described above.
III.iii Secure +lectronic Records and 'igital Signatures
In the event that the certifying authorities and other infrastructure contemplated under the Information Technology "ct, 2444,
for ensuring secure electronic records and secure digital signatures is notified by the concerned authorities and the
infrastructure to enable the same is in place, the (ember would have the right to re:uire the Constituent to authori@e the
various transactions on the web site by means of such secure electronic records and secure digital signatures and
discontinue the usage of the Constituent>s Trading -assword.
III.iv &se of $onstituent4s (rading Password
The Constituent confirms and agrees that it will be the sole authori@ed user of the Trading -assword /s to be given to it by
the (ember. The Constituent accepts sole responsibility for use, confidentiality and protection of the Trading -assword /s as
well as for all orders and information changes entered into the Constituent>s account using such Trading -assword. The
Constituent shall ensure that the Trading -assword /s is/are not revealed to any third party or recorded in any written or
electronic form. If the Constituent forgets the Trading -assword, a re:uest for change of the Trading -assword should be
sent to the (ember in writing. =n receipt of such a re:uest the (ember shall discontinue the use of the old Trading
-assword and shall generate a new Trading -assword for the Constituent, which shall be communicated to the Constituent.
Bowever, the Constituent shall be responsible and liable for all transactions that are carried out by the use of the old Trading
-assword. either the (ember nor any of its officers directors employees agents affiliates or subsidiaries will have any
responsibility or liability to the Constituent or to any other person whose claim may arise through the Constituent with
respect to any of the circumstances described above.
III.v For. of (rading Password
The Constituent shall use a Trading -assword of 8-HC characters in length, which can be a combination of letters and
numbers. The Trading -assword shall not be a combination relating to name or age or other personal information, which
would render it easily deducible. The Trading -assword shall be valid for a period of one month only. In the case where the
Constituent wishes to change his Trading -assword he can do so on the Web Site in the prescribed manner.
III.vi Recording of (rading Password
The Constituent shall memorise the Trading -assword and not record it in written or electronic form. In the event that the
Constituent does record the Trading -assword in written or electronic form, he/she/it shall do so at his/her/its sole ris0 and
responsibility.
III.vii Responsibilit, for &se of the (rading Password
"ny order entered using the Trading -assword is deemed to be that of the Constituent. If third parties gain access to the
(ember>s services through the use of the Trading -assword, the Constituent will be deemed to be responsible for the same
and hereby indemnifies and holds harmless the (ember against any liability, costs or damages arising out of claims or suits
by or against such third parties based upon or relating to such access and use, since the primary responsibility for such
transaction shall be that of the Constituent.
III.viii $o..unications +%uip.ent of the $onstituent
The Constituent is responsible for installing and maintaining the communications e:uipment )including personal computers
and modems, and telephone or alternative services re:uired at the Constituent>s end and connectivity re:uired for accessing
and using the web site or related services. "ll communications service charges, levies and fees incurred by the Constituent
in accessing the web site or related services will be borne by the Constituent.
III.i- $onstituent4s Infrastructure
9or the purposes of these Terms, it is presumed that the Constituent has all the necessary and compatible infrastructure
ready at its end for the purpose of accessing the web site of the (ember prior to accessing the services provided pursuant
to these Terms. The (ember will not )and shall not be under any obligation to, assist the Constituent in installing the
re:uired infrastructure or obtaining the necessary e:uipment permits and clearances to establish connectivity or lin0ages to
the web site of the (ember.
III.- Prevention of &nauthori#ed &se
The Constituent will install the necessary safeguards and access restrictions to prevent unauthori@ed use of Constituents
computer systems and ensure that no unauthori@ed person can gain access to the computer systems.
I*. ADDITIONAL CONDITIONS IN RELATION TO ORAL ORDERS ON1LINE AND OFF1LINE
(a) The Constituent agrees and hereby authori@es the (ember at its sole discretion and without any prior notice to the
Constituent, to record any conversation between the Constituent and the (ember. Such recording shall be deemed to be
and is hereby accepted by the Constituent as conclusive and binding on the Constituent for all purposes and further the
Constituent shall not challenge the accuracy, truth, or correctness of the said records in any manner and for any purpose
whatsoever.
(b) The Constituent hereby agrees that the (ember shall not be liable for any losses, damage or claim on account of
transactions effected by the (ember on behalf of the Constituent arising from any incorrect or erroneous transfer or
collection of the order instructions from the Constituent.
*. MEMBER CONSTITUENT COMMUNICATIONS
5.i For. of $o..unication
!ocuments, which may be sent by electronic delivery between the parties, may be in any one or more of the following
manners
(a) "n electronic mail )>e-mail>, including any automated replies from the system of the (ember.
(b) "n electronic mail attachment, or
()) In the form of an available download from the web site.
(() #y telephonic information duly recorded.
(!) #y courier / speed post containing details of transaction confirmations, account statements re:uisition of any delivery
related documents on the last 0nown address of the Constituent by telegrams/by under certificate of posting/by affi1ing it on
the door at the last 0nown business or residential address.
(+) #y post
(,) #y registered post
(-) #y advertising it, at least one prominent daily newspaper having circulation in the area where the last 0nown business or
residential address of the Constituent is there. "ny communication sent by the (ember to the Constituent shall be deemed
to have been property delivered or served, even if such communication is returned to the (ember as
unclaimed/refused/undelivered, if the same is sent to the ordinary business address and/or ordinary place of residence
and/or last 0nown address of the Constituent, in any one of the one or more of the ways as mentioned above from )a, to )h,.
5.ii 'igitall, Signed 'ocu.ents
With the regulatory authorities allowing the usage of digitally signed contract notes and #ills, the constituent specifically
authori@es the Trading (ember to ma0e available these digitally signed documents on its portal and also authori@es the
Trading (ember to send these documents by e-mail in future. The constituent further confirms that he/she/it does not need
any physical contract notes as the Trading (ember is already ma0ing these documents available in a digitally signed format
on its portal and in future shall be sending these documents to him-her/it/by e-mail also. The following clauses shall govern
the use of digitally signed documents sent by the (ember (/s I!I"#$%%S S&C$'ITI&S %T!.
) 6) 'igitall, Signed $ontract /otes and Other 'ocu.ents b, +.ail-
(a) 9or the purpose of digitally signed contract notes by email, the email id specified by the constituent in the application
form or sent by and any later communication would by used.
(b) The constituent shall be provided with a >Ferifier softwareL utility to view the contract notes and other documents received
by email.
()) The viewing of documents without the Ferifier software utility is not valid. "ny printouts of the contracts notes and other
documents which have been opened without using *Ferifier Software+ utility are also not legally valid documents.
(() It shall be the duty of the constituent to chec0 his/her/its email account and view the contract notes and other documents
sent to him/her/its. &mail documents are ta0en to be delivered to the constituent if they leave the email server of IS% as per
guidelines specified by S&/#S& and S&#I.
(!) The constituent shall be re:uired to intimate IS% in case of non-receipt of documents by email within the stipulated time
period. !elay in delivery of email sent by IS% due to etwor0 and Internet related problems, which are beyond the control of
IS%, is possible and the constituent shall construe such delay as normal.
(+) The constituent shall be re:uired to intimate immediately to IS% in case of any change of email address.
(,) on-delivery of the documents containing email due to the problems related to etwor0 and Internet and due to any
problems in the email receiving at the end of constituent shall not be the responsibility of IS%.
) 7) 'igitall, Signed $ontract /otes and Other 'ocu.ents b, Portal-
(a) The term >-ortal> here means any Internet portal or Website where the constituent can view these documents after login
id and password to log in to the said portal for viewing these documents after login as specified by IS% from time to time.
(b) The constituent shall be provided with a login id and password to log in to the said portal for viewing these documents.
()) It shall be duty of the constituent to 0eep his/her/its password secret and not to ma0e it available to any other person to
prevent misuse of information present in the documents.
(() $pon login the constituent shall be able to view these documents after verifying them online using a LverifyL button on the
-ortal. " LFerifier SoftwareL utility residing at the server end of the -ortal would carry out this verification .
(!) The viewing of the documents without the LFerifier SoftwareL utility is not valid ."ny printouts of the contract notes and
the documents, which have been opened without using LFerifier SoftwareL utility, are also not legally valid documents.
(+) !ue to capacity constraints, it would not be possible to 0eep such documents ad-infinitum on the server. In such a case,
the documents older than three months would be removed and shall be made available to the constituents upon re:uest.
5.iii $hange of ddress
$nless the Constituent informs the (ember of the change of the address for communication in writing, all notices, circulars,
communication or mail sent to the e1isting address shall be deemed to have been received by the Constituent irrespective of
whether they are actually received or not.
5.iv /otices1 Policies
Certain policies and/or procedures may be further outlined on the (ember>s web site and material/literature and fre:uently
as0ed :uestions )9"M>s, may be provided to the Constituent. Through the use of the (ember>s web site and services, the
Constituent agrees to be bound by any and all such notices, policies and terms of doing business.
*I. TERMINATION
(a) The (ember-Constituent "greement and access to the use of the Web-Site, the Services, the 9acilities and the Content
may upon notice of one month be terminated by mutual consent of the Constituent and the (ember.
(b) The termination of the (ember-Constituent "greement and access to the use of the Web-Site, the Services, the 9acilities
and the Content will not affect the rights and/or obligations of either the (ember or the Constituent incurred prior to the date
of such termination and the parties shall en/oy the same rights and shall have the same obligations in respect of such
transactions.
*II. MISCELLANEOUS INFORMATION
5II.i Facilities and Web $ontent
(a) The Constituent ac0nowledges and agrees that each participating stoc0 e1change or association or agency asserts a
proprietary interest in all of the mar0et data it furnishes to parties that disseminate the said data. The Constituent shall use
real-time :uotes received on the web site of the (ember only for the Constituent>s individual use and shall not furnish such
data to any other person or entity. The Constituent is authori@ed to use materials which are made available by the (ember>s
web site for the Constituent>s own needs only, and the Constituent is not authori@ed to resell access to any such materials or
to ma0e copies of any such materials for sale or use to and by others. The Constituent shall not delete copyright or other
intellectual property rights notices from printouts of electronically accessed materials from the (ember>s web site.
(b) "ll materials published on the Web-Site, including, without limitation, information, te1t, photographs, images, graphics,
software, audio, and video and/or other visual reproductions )hereinafter referred to as the *Content+, are intended solely for
personal, non-commercial use. "ll rights pertaining to the Content or any part thereof shall vest only in the relevant owners
of the same and no other person may modify, publish, transmit, participate in the transfer or sale of, reproduce )e1cept as
provided herein,, create derivative wor0s from, distribute, perform, display or in any way e1ploit, any of the Content, in whole
or in part.
()) "ll Content is owned or controlled by IS% or the party credited as the provider of such Content. The Content, and the
entire Web-Site, including without limitation all materials published by IS% and all postings on the Web-Site may be protected
by copyright pursuant to Indian copyright laws, international conventions, and other copyright laws. IS% owns a copyright in
the selection, coordination, arrangement and enhancement of such Content, as well as in the original component of the
Content itself. "ll persons visiting and/or using any of the 9acilities on the Web-Site or viewing any of the Content thereof
)hereinafter such person shall be referred to as the *Fisitor+, which term shall mean and include the Constituent in relation to
any use of the 9acilities and Content, shall abide by all copyright notices, conventions, and other copyright laws. The Fisitor
shall abide by all copyright notices, information or restrictions contained in any Content accessed by or through the Web-
Site. 'eproduction of the Web-Site site, in whole or in part, without the prior written permission of IS% is strictly prohibited.
(() To the e1tent that any part of the Content may be downloaded or copied, the same may be done only for personal non-
commercial purpose)s, and use)s,, and provided that all copyright and other notices contained in such Content are faithfully
maintained and the Content shall not be stored in any media other than in the Fisitor>s personal computer. In the event any
software is downloaded from the Web-Site, such software, including without limitation any files, images incorporated in or
generated by the software, and data accompanying the software, are licensed to the Fisitor by IS% for personal, non-
commercial use and viewing only. The software may not be redistributed, sold, decompliled, reverse engineered or
otherwise reduced to a human perceivable form. IS% retains full and complete title and rights to all intellectual property in
Web Site.
(!) IS% shall not be liable for truth, accuracy or completeness of the information or for any errors, mista0es or omissions
therein or for any delays or interruptions of such information for whatever cause. It is e1pressly understood and agreed to by
the Fisitor that e1cept as specifically provided herein, all warranties, e1press or implied, including any implied warranties or
merchantability and/or fitness for a particular purpose, are hereby e1cluded.
5II.ii (hird Part, Providers13in"s
The Web Site may contain lin0s to other web sites on the World Wide Web. IS% is not responsible for their resources or their
content or the availability thereof.
5II.iii Sub.issions
(a) The Fisitor shall remain solely responsible for all submissions on and to the Web Site. IS% is not responsible for the
content or message of any submissions. IS% does not guarantee, and ma0es no formal representation or warranty as to, the
accuracy, veracity or completeness of any information provided by others in any portion or page of the Web-Site, nor does
IS% necessarily endorse, support, sanction, encourage, verify, agree with, or re/ect, diminish or disagree with, the comments,
opinions or statements posted by others on the Web-Site.
(b) While IS% does not and cannot review every message posted or item submitted to/on the Web-Site, IS% reserves the
right, in its sole discretion, but assumes no duty, to delete, move, or edit submissions that it deems false, inappropriate,
abusive, defamatory, obscene, in violation of copyright or trademar0 laws, or otherwise unacceptable, and the Fisitor
e1pressly ac0nowledges and accepts that its submissions may be edited, removed, modified, published, re-published,
transmitted and displayed by IS% in its sole discretion.
()) The Web Site and its 9acilities including the discussion groups and chat rooms shall be used only in a non-commercial
manner. o part of the Web Site, discussion groups and/or chat rooms shall be used to solicit Fisitors to become users of
commercial online information services or for any other commercial services. The Fisitor shall not disrupt or interfere with
any aspect or element of the Web Site nor shall the Fisitor do anything, which, in the sole /udgment of IS%, will restrict or
inhibit any other Fisitor from using and en/oying the Web Site and/or any of its 9acilities. The Fisitor shall not, without the
e1press written approval of IS%, post or otherwise distribute any material containing any solicitation of funds, advertising or
solicitation for goods or services. The Fisitor shall not copy third party articles into the chat rooms or discussion groups
available on the Web Site. o Fisitor shall tout or hype a stoc0 or company, or post the same note on multiple occasions in a
single day )a practice 0nown as >spamming>,. The Fisitor shall not upload to, or otherwise submit or publish through, the
Web-Site any content or material which is libelous, defamatory, obscene, pornographic, abusive, or hateful, or which invades
anyone>s privacy, encourages conduct that would constitute a criminal offense, or otherwise violates any third party rights or
local, state, federal or international law or regulation.
(() Those Fisitors with formal connections or affiliations to or with a company being discussed in any forum, including among
other things any and all positions of employment, directorships, consultancies and/or substantial share holdings, must
identify themselves as such, and disclose such connection or affiliation, within their first post in that topic, company focus, or
sub/ect matter.
(!) The author or creator of any and all submissions in print or other forms or other uploads to the discussion groups and/or
chat rooms, transfers and assigns to IS%, by virtue of submission to the Web-Site and this agreement, the entire copyright,
throughout the universe, in any and all media and forms of publication, reproduction, transmission, distribution, performance,
or display, now in e1istence or hereafter developed, in such wor0 or other original materialsK without separate, retained or
reversionary rights being held by such author, creator or other person submitting such wor0. IS% may e1ercise the rights
granted herein in such from as it may in its sole discretion determineK such that the submitted material may be published,
reproduced, reprinted, distributed, performed, displayed, included in anthologies and compilations, and/or otherwise
transmitted )including but not limited to electronic and optical versions and in any other media now in e1istence or hereafter
developed, in whole or in part, whether or not combined with the wor0 of others. In addition, IS% may use the name and
electronic address of the author, creator and/or other person submitting the wor0 in publishing, promoting, advertising, and
publici@ing their publications and information products and services, and in any merchandising.
5II.iv Warranties of $onstituent
(a) The Constituent hereby represents and warrants that the terms and conditions of these Terms have been clearly
understood and that the information furnished to the (ember is accurate and truthful.
(b) The Constituent confirms that it/he/she is of legal age and he/she/it has obtained the necessary approvals from the
relevant regulatory/ legal and compliance authorities to access the services provided pursuant to these Terms.
()) The Constituent hereby confirms and warrants that the (ember has put the Constituent on notice that the (ember is
engaged in not only Constituent based trading but also in -ro-account trading.
5II.v Inde.nit,
(a) Though orders are generally routed to the mar0etplace shortly after the time the order is placed by the Constituent on the
system there may be a delay in the e1ecution of the order due to any lin0/system failure at the Constituent / (ember /
S&/#S&>s end. The Constituent hereby specifically indemnifies and holds the (ember harmless from any and all claims,
and agrees that the (ember shall not be liable for any loss, actual or perceived, caused directly or indirectly by government
restriction, e1change)s, or mar0et regulation, suspension of trading, war, stri0e, e:uipment failure, communication line
failure, system failure, security failure on the Internet, shut down of systems for any reason )including on account of
computer viruses,, unauthori@ed access, theft, any fraud committed by any person whether in the employment of the
(ember or otherwise or any problem, technological or otherwise, that might prevent the Constituent from entering the
(ember>s system or from e1ecuting an order or in respect of other conditions .
(b) The Constituent further agrees that he/she/it will not be compensated by the (ember for any Llost opportunity> vi@.
notional profits on buy/sell orders which could not be e1ecuted or real loss from delay in e1ecuted orders due to any reason
whatsoever, including but not limited to time lag in the e1ecution of the order or the speed at which the system of the
(ember or of the &1changes is operating or the delay in stoc0 :uotes or any shutting down by the (ember of his system for
any reason or the (ember disabling the Constituent from trading on his system for any reason whatsoever.
5II.vi *e.ber4s 3iabilit,
(a) $nder no circumstances, including but not limited to negligence, shall the (ember or anyone involved in creating,
producing, delivering or managing the Services be liable for any direct, indirect, incidental, special or conse:uential
damages, even if the (ember or such person has been advised of the possibility of such damages, that result from the use
of or inability to use the service, delay in transmission of any communication, in each case for any reason whatsoever
)including on account of brea0down in systems, or out of any breach of any warranty or due to any fraud committed by any
person whether in the employment of the (ember or otherwise.
(b) The Constituent agrees to fully indemnify and hold harmless the (ember for any losses arising from the e1ecution of
incorrect/ ambiguous or fraudulent instructions that got entered through the system at the Constituent>s end.
5II.vii 3i.itation of liabilit,
The (ember does not guarantee, and shall not be deemed to have guaranteed, the timeliness, se:uence, accuracy,
completeness, reliability or content of mar0et information, or messages disseminated to the Constituent. The (ember shall
not be liable for any inaccuracy, error or delay in, or omission of, )H, any such data, information or message, or )2, the
transmission or delivery of any such data, information or messageK or any loss or damage arising from or occasioned by )i,
any such inaccuracy, error, delay or omission, )ii, nonperformance, or )iii, interruption in any such data, information or
message, due either to any act or omission by the (ember or to any Lforce ma/eureL event )e.g., flood, e1traordinary
weather condition, earth:ua0e or other act of Jod, fire, war, insurrection, riot, labour dispute, accident, action of government,
communications, power failure, shut down of systems for any reason )including on account of computer viruses,, e:uipment
or software malfunction,, any fraud committed by any person whether in the employment of the (ember or otherwise or any
other cause beyond the reasonable control of the (ember.
The above 9orce (a/eure events do not e1empt the Constituent to fulfill the obligations in his/her/its account with the
(ember. The provisions of this agreement shall always be sub/ect to government notifications, and rules, regulations A
guidelines issued by S&#I A stoc0 e1change)s, rules, regulations A byelaws that may be in force from time to time A the
securities contract regulation "ct. The 'ules thereunder and any other applicable statutory provisions and/ or regulations.
5II.viii Interruption in service
The (ember does not warrant that the service will be uninterrupted or error free. The service is provided on an Las isL and
Las availableL basis without warranties of any 0ind, either e1press or implied, including, without limitation, those of
merchantability and fitness for a particular purpose. The Constituent agrees that the (ember shall not be held responsible
for any brea0down of the system either due to the fault of the systems of the (ember or of the &1changes or otherwise.for
any brea0down of the system either due to the fault of the systems of the (ember or of the &1changes or otherwise.
5II.i- .end.ent1 *odification of the (er.s
The (ember may at any time amend these Terms, by modifying or rescinding any of the e1isting provisions or conditions or
by adding any new provision or condition, by conspicuously posting notice of such amendment on the web site. The (ember
shall not be re:uired to communicate any modification or rescission to the Constituent either through physical or electronic
form, and any notice of amendment or modification is hereby waived by the Constituent. The continued use of the services
of the (ember after such notice will constitute ac0nowledgment and acceptance of such amendment. These Terms )as
amended or modified from time to time, represent the entire agreement between the Constituent and the (ember
concerning the sub/ect matter hereof. The continued use of the Services by the Constituent constitutes the Constituent>s
acceptance of any and all modifications and amendments of the Terms. Bowever, the Constituent has the right to terminate
the agreement through communication in writing as per the termination clause sub/ect to the meeting of the financial and
other obligations under this agreement.
5II.- Severabilit,
If any provisions or of these Terms are held invalid or unenforceable by reason of any law, rule, administrative order or
/udicial decision by any court, or regulatory or self-regulatory agency or body, such invalidity or unenforceability shall attach
only to such provision or terms held invalid. The validity of the remaining provisions and terms shall not be affected thereby
and these Terms shall be carried out as if any such invalid or unenforceable provisions or terms were not contained herein.
5II.-i /o ssign.ent
The rights of the Constituent under these Terms are not transferable under any circumstances and shall be used only by the
Constituent.
5II.-ii uthori#ed Representative
The instructions issued by an authori@ed representative of the Constituent shall be binding on the Constituent in accordance
with the letter authori@ing the said representative to deal on behalf of the Constituent.
5II.-iii 'eath or Insolvenc,
In the event of death or insolvency of the Constituent or of its otherwise becoming incapable of receiving and/or paying for or
delivering or transferring securities which the Constituent has ordered to be bought or sold, the (ember may close out the
transaction of the Constituent and the Constituent or its legal representative shall be liable for any losses, costs and be
entitled to any surplus which may result there from.
5II.-iv 'ispute Resolution
(a) The (ember and the Constituent are aware of the provisions of the bye laws rules and regulations of the S&/#S&
relating to the resolution of the disputes/differences through the mechanism of arbitration provided by the &1changes and
agree to abide by the said provisions insofar as any disputes under these Terms relate to transactions that are to be carried
out on the e1changes.
(b) In so far as any other disputes or differences in connection with these Terms or their performance )other than the
disputes referred to in -aragraph )a, above, are concerned such disputes shall, so far as it is possible, be settled amicably
between the -arties and in the case where after 34 days of consultation, the parties have failed to reach an amicable
settlement, such disputes shall be submitted to arbitration and such arbitration shall be conducted in accordance with the
Indian "rbitration and Conciliation "ct, HII8 )the *"rbitration "ct+, by a panel consisting of a sole arbitrator. The (ember and
the Constituent e1pressly consent and agree that the Chairman, of (ember shall be the persona designate to appoint the
dais sole arbitrator. The venue of arbitration shall be (umbai and each party shall bear the cost of arbitration e:ually unless
otherwise awarded by the sole arbitrator.
()) The member maintains offices at different places within the 0nowledge of the Constituent and the Constituent shall have
all transaction with the principle office, but they may also avail facility at its branches as well. #ranch (anagers shall also
have the power to recover payments or ma0e the payments on behalf of the principles to such Constituents after obtaining
the instruction in this behalf and may give ac0nowledgement of such transaction on behalf of the head office. Bowever all
transaction may be entered at branches shall be treated as transaction being done with the principle office and all
information shall remain with the (ember at ew !elhi .
5II.-v Foreign 8urisdiction
This service does not constitute an offer to sell or a solicitation of an offer to buy any shares, securities or other instruments
to any person in any /urisdiction where it is unlawful to ma0e such an offer or solicitation. This service is not intended to be
any form of an investment advertisement, investment advice or investment information and has not been registered under
any securities law of any foreign /urisdiction and is only for the information of any person in any /urisdiction where it may be
lawful to offer such a service. 9urther, no information on the Web Site is to be construed as a representation with respect to
shares, securities or other investments regarding the legality of an investment therein under the respective applicable
investment or similar laws or regulations of any person or entity accessing the Web Site.
5II.-vi 0eneral
(a) otwithstanding anything contained in these Terms or in the (ember-Constituent "greement, IS%/(ember retains its
right to.
() In its sole discretion to alter, limit or discontinue the Website or any (aterials in any respect. IS% shall have no obligation
to ta0e the needs of any user into consideration in connection therewith.
() !eny in its sole discretion any user access to this Website or any portion thereof without notice.
(b) o waiver by IS% of any provision of this "greement shall be binding e1cept as set forth in writing signed by its duly
authorised representative.
5II.-vii Other 0eneral (er.s and $onditions.
(a) The Constituent agrees to abide by the IS%>s Terms and Conditions and rules in force and changes in Terms and
Conditions from time to time relating to their account.
(b) The Constituent agrees that the IS% will be at liberty to close their account any time without assigning any reason
whatsoever.
()) The Constituent agrees that the IS% can, at its sole discretion, withdraw any of the services/facilities given in their
account either wholly or partially at any time without giving them any notice.
(() The Constituent agrees that any change in their account status or change of address will be immediately informed to the
IS%.
(!) The Constituent agrees that all instructions relating to their account will be issued in writing satisfactory to the IS%IS% in
form and content.
(+) The Constituent agrees that they shall not pay any amount in cash to any Sales 'epresentative of the IS%IS% at the time
of opening an account or carrying out any transaction in the normal course of the business. IS% shall not be responsible for
any loss on account of cash payment by the constituent being contrary to instruction of IS%.
(,) The Constituent agrees to accept the format provided by the IS%IS% in order to e1ecute their fa1 instructions to
theIS%IS%.
(-) The Constituent agrees that the IS%IS% will send them communications/letters etc. through courier / messenger/mail or
through any other mode at its discretion and the IS%IS% shall not be liable for any loss or delay arising there from.
() The Constituent agrees that the -ass Words will be dispatched by courier )or any other mode at theIS%IS%>s discretion, at
their ris0 and conse:uence.
(.) The Constituent shall not hold theIS%IS% liable in any manner what so ever in respect of such dispatch of these items.
(/) "n account may be opened on behalf of a minor by his/her natural guardian or by a guardian appointed by a court of
Competent Nurisdiction. The guardian shall represent the minor in all transactions of any description in the above account
until the said minor attains ma/ority. $pon the minor attaining ma/ority, the right of the guardian to operate the account shall
cease. The guardian agrees to indemnify the IS%IS% against the claim of above minor for any ithdrawal/transactions made
by him in the minor>s account.
(l) The Constituent agrees and underta0es to ensure that there would be sufficient funds/cleared balance/pre-arranged credit
facilities in their account for effecting transactions. The Constituent agrees that the IS%IS% shall not be liable for any
conse:uences arising out of non-compliance by the IS%IS% of my/our/its instructions due to inade:uacy of funds and the
IIS%IS% can at its sole discretion decide to carry out the instructions notwithstanding the inade:uacy of funds. The IS%IS%
may do the aforesaid without prior approval from or notice to the Constituents and the Constituents shall be liable to repay
with interest the resulting advance, overdraft or credit thereby created and all related charges arising thereby O 2CD
compounded daily basis. The Constituent hereby authori@es the (ember to directly debit the same to the account of the
Constituent at the end of each month. The Constituent also authori@es the (ember to debit charges for !epository Services
to the trading account.
(0) The Constituent agrees that the IS% shall not be liable for any damages, losses )direct or indirect, whatsoever, due to
disruption or non availability of any of services/facility/s due to technical fault/error or any failure in telecommunication
networ0 or any error in any software or hardware systems. )n, The Constituent agrees that the IS% may disclose customer
information, in strict confidence, to any of its agent/s and/or contractors with whom the IS% enters or has entered into any
arrangement in connection with providing of services.
5II.-viii ccounts
The Constituent agrees to repay to the IS% on demand, unconditionally, the amounts of overdrafts or e1cesses against
margin deposit that the IS% may grant it/he/her from time to time, together with interest accrued thereon. The Constituent
agrees that this does not imply that the IS% is bound to grant them any credit facility whatsoever.
*III. ELECTRONIC PAYMENT GATEWAY
5III.i 'efinitions and Interpretations9
"Eectronic Payment !ate"ay for #etbanking Terms and Conditions" shall mean the terms and conditions as modified from
time to time applicable to &lectronic -ayment Jateway for etban0ing offered through the $S% in the B!9C or other ban0 a/c
and accepted by the customerK "Confidentia $nformation" refers to information obtained by the customer, through the $S% ,
for the effective availment of Services or -ayment Instruction ServicesL &lectronic -ayment Jateway for etban0ing
services. "Payment $nstruction" shall mean an instruction given by a Customer to transfer funds from the "ccount held by the
Customer to the account of IS%.
5III.ii Internet
Internet refers to the networ0 of computers / mobile phones / other electronic devices which share and e1change)s,
information. The Internet is at once a worldwide broadcasting capability, mechanism for information dissemination, and a
medium for collaboration and interaction between individuals and their computers / mobile phones / other electronic
5III.iii +lectronic Pa,.ent 0atewa, for /etban"ing Services
&lectronic -ayment Jateway for etban0ing Services is the IS%>s Service which provides access to account information, the
Internet with the help of concerned ban0. The terms &lectronic -ayment Jateway for etban0ing and &lectronic -ayment
Jateway for etban0ing services/facility may be interchangeably used.
5III.iv $usto.er
Customer refers to any person who has an ISL "ccount and who has been authorised by the ISL to avail of the said facility.
5III.v ccount
"ccount refers to the Customer>s Savings and/or Current "ccount to which access is to be obtained through &lectronic
-ayment Jateway for etban0ing.
5III.vi Personal Infor.ation
-ersonal Information refers to the information about the Customer obtained in connection with &lectronic -ayment Jateway
for et ban0ing or otherwise.
5III.vii pplication for +lectronic Pa,.ent 0atewa, for /etban"ing
The IS3 may offer &lectronic -ayment Jateway for etban0ing to selected Customers at its discretion in collaboration with
the concerned ban0. The Constituent agrees that in order to be eligible for &lectronic -ayment Jateway for etban0ing
it/he/she would need to be a current Internet user or have access to the Internet and 0nowledge of how the Internet wor0s
and have et #an0ing facility with its/his/her ban0. The Constituent accepts that the application for &lectronic -ayment
Jateway for etban0ing does not automatically imply acceptance by the IS3 .
5III.viii Software
The IS3 or the concerned ban0 will advise from time to time the Internet software such as #rowsers, which are re:uired for
using &lectronic -ayment Jateway for etban0ing. There will be no obligation on the IS3 to support all the versions of this
Internet software. The Constituent agrees that the Constituent shall be responsible for upgrading their software, hardware
and the operating system at their cost from time to time so as to be compatible with that of the IS3 . The IS3 or the ban0
shall be at liberty to change, vary or upgrade its software, hardware, operating systems, etc., from time to time and shall be
under no obligation to support the software, hardware, operating systems used by the Constituent and that the same shall
be their sole responsibility.
5III.i- +lectronic Pa,.ent 0atewa, for /etban"ing Service
(a) The IS% shall endeavor to provide through &lectronic -ayment Jateway for etban0ing, such services as the IS% may
decide from time to time. The IS% reserves the right to decide the type of services which may be offered on each account
and may differ from customer to customer. These facilities shall be offered in a phased manner at the discretion of the IS%.
The IS% may also ma0e additions / deletions to the services offered through &lectronic -ayment Jateway for etban0ing at
its sole discretion. The availability / non-availability of a particular service shall be advised through e-mail or web page of the
IS% or written communication.
(b) In case of Noint accounts and accounts with two or more signatories, the IS% will offer such services as restricted by the
terms and conditions governing the operation of such accounts.
()) In case of (inor accounts, the natural guardian underta0es to give all instructions relating to the operation of the account
and further underta0es not to reveal the Customer I! and -assword to the minor.
(() The IS% shall ta0e reasonable care to ensure the security of and prevent unauthori@ed access to the &lectronic -ayment
Jateway for etban0ing service using technology reasonably available to the IS%.
(!) The Constituent agrees that it/he/her shall not use or permit to use &lectronic -ayment Jateway for etban0ing or any
related service for any illegal or improper purposes.
5III.- +lectronic Pa,.ent 0atewa, for /etban"ing ccess
(a) The Constituent understands that the IS% would allot them a Customer-I! and password for their account, which will
enable them to have e1cess to &lectronic -ayment Jateway for etban0ing to perform etban0ing for ban0 account. The
Constituent will be re:uired to change the password assigned by the IS% on accessing &lectronic -ayment Jateway for
etban0ing for the first time. "s a safety measure the Constituent changes the password as fre:uently thereafter as
possible. In the absence of any specific re:uest from them for personally collecting the -assword, the -assword shall be
sent to the Constituent by courier at its/his/her ris0 and conse:uences to the address notified by them for correspondence,
and the IS% shall be not liable or held responsible in any manner whatsoever, if the -assword falls in the hands of
unauthori@ed person/s.
(b) In addition to Customer-I! and -assword the IS% may, at its discretion, re:uire the Constituent to adopt such other
means of authentication including but not limited to digital certification and / or smart cards. The Constituent agrees that
it/he/she shall not attempt or permit others to attempt accessing the account information stored in the computers of the IS%
through any means other than the &lectronic -ayment Jateway for etban0ing service. The Constituent is aware that the
transaction through &lectronic -ayment Jateway for etban0ing can be effected by use of their password for their IS%
account and passwords for et #an0ing for the operation of their ban0 account for et #an0ing. The Constituent shall not
re:uest /demand any evidence of proof for transactions underta0en through the et and the audit trail of the log-in would be
conclusive proof to establish that the transactions are bonafide.
5III.-i Password
The Constituent understands and agrees that it/he/she must.
(a) Peep the password totally confidential and not reveal the password to any third party
(b) Choose a password that shall consist of a mi1 of alphabets, numbers and special characters, which must not relate to
any readily accessible personal data such as it/his/her name, address, telephone number, driver license etc. or easily
guessable combination of letters and number
()) Commit the password to memory and not record them in a written or electronic form, and
(() ot let any unauthori@ed person have access to their computer or leave the computer unattended while accessing
&lectronic -ayment Jateway for etban0ing.
(!) In case the Constituent forgets the password for their account in the IS%, it/he/she can re:uest for change of the
password. Such replacement shall not be construed/deemed as the commencement of a new contract.
5III.-ii (ransaction Processing
"ll the re:uests for instantaneous transactions will be given effect to instantaneously. In case re:uests for effecting any
transactions are received on wee0ly offs/holiday/public holidays, with IS%/S& A ban0, they shall be effected on the
immediately succeeding wor0ing day on the terms and conditions prevailing on that day.The Constituent shall not hold the
IS% or the ban0 responsible for not processing/effecting any transactions in case the IS% does not receive instruction to this
effect even though they have forwarded the same. The Constituent hereby agrees to abide by the following terms and
conditions in addition to the terms and conditions as applicable to Eectronic Payment !ate"ay for #etbanking:
(a) The Constituent shall be free to utili@e the -ayment Instruction Services through &lectronic -ayment Jateway for
etban0ing for transfer of funds for such purpose, as they shall deem fit.
(b) The Constituent however agrees not to use or permit the use of the -ayment Instruction Services or any related services
for any illegal or improper purposes. Whilst utili@ing the -ayment Instruction Services for ma0ing any payments for any
services obtained whether on-line or otherwise, they shall ensure that.
()) The Constituent has the full right and/or authority to access and avail of the services obtained and they shall observe and
comply with the applicable laws and regulations in each /urisdiction in applicable territories. They shall not access to
family/relatives/friends or any other person>s account through this gateway facility for transfer of funds and if done so then
the Constituent shall be solely responsible for the said transfer of funds. "nd further underta0e if any such claim is made by
the third party so effected then they shall be solely responsible and not IS% in any manner.
(() The Constituent shall not involve the IS% as a party to such transaction.
(!) The Constituent shall provide the IS% with such information and/or assistance as is re:uired by the IS% for the
performance of the Services and/or any other obligations of the IS% under this "greement.
(+) The Constituent shall not at any time provide to any person, with any details of the accounts held by me/us with the IS%
including, the passwords, account number which may be assigned to me/us by the IS% from time to time.
5III.-iii Ris"s
The Constituent hereby ac0nowledges that it/he/she is availing the -ayment Instruction Service at it/his/her own ris0. These
ris0s would include but not be limited to the following ris0s.
(a) Misuse of Pass"ord: The Constituent ac0nowledges that if any third person obtains access to their password of the
Customer, such third person would be able to provide -ayment Instructions to the IS%. They shall ensure that the terms and
conditions applicable to the use of the password as contained in the &lectronic -ayment Jateway for et #an0ing Terms
and Conditions are complied with at all times.
(b) $nternet &rauds: The Internet per se is susceptible to a number of frauds, misuse, hac0ing and other actions, which could
affect -ayment Instructions to the IS%. Whilst the IS% shall aim to provide security to prevent the same, there cannot be any
guarantee from such Internet frauds, hac0ing and other actions, which could affect -ayment Instructions to the IS% The
Constituent shall separately evolve/ evaluate all ris0s arising out of the same.
()) Mistakes and Errors: The filling in of applicable data for transfer would re:uire proper, accurate and complete details. 9or
instance, the Constituent is aware that they would be re:uired to fill in the account number of the $S% to whom the funds are
to be transferred. In the event of any inaccuracy in this regard, the funds could be transferred to incorrect accounts and
there is no guarantee of recovery thereafter. The Constituent shall therefore ta0e all care to ensure that there are no
mista0es and errors and that the information given by me/us to the $S% in this regard is error free, accurate, proper and
complete at all points of time. =n the other hand in the event of my "ccount receiving an incorrect credit by reason of a
mista0e committed by some other person, the $S% or the ban0 shall be entitled to reverse the incorrect credit at any time
whatsoever without the consent of the Customer I/We shall be liable and responsible to $S% and accede to accept the $S% >s
instructions without :uestions for any unfair or un/ust gain obtained by me as a result of the same.
(() Transactions: The transactions, which the Constituent may re:uire, the transfer of the funds may not fructify The IS% is
merely providing it/him/her services whereby the said funds would be transferred from their instructions.
(!) Technoogy 'isks: The technology for enabling the transfer of funds and the other services offered by the IS% could be
affected by virus or other malicious, destructive or corrupting code, programme or macro. It may also be possible that the
site of the IS% or the ban0 may re:uire maintenance and during such time it may not be possible to process the re:uest of
the Customers. This could result in delays in the processing of instructions or failure in the processing of instructions and
other such failures and inability. The Constituent understands that the IS% disclaims all and any liability, whether direct or
indirect, whether arising out of loss of profit or otherwise arising out of any failure or inability by the IS% to honour any
customer instruction for whatsoever reason. The Constituent understands and accepts that the IS% shall not be responsible
for any of the aforesaid ris0s. The Constituent also accepts that the IS% shall disclaim all liability in respect of the said ris0s.
(+) %imits: The Constituent is aware that the IS% may from time to time impose ma1imum and minimum limits on funds that
may be transferred by virtue of the payment transfer service given to it/him/her hereunder. The Constituent realises and
accepts and agrees that the same is to reduce the ris0s on it/him/her. 9or instance, the IS% may impose transaction
restrictions within particular periods or amount restrictions within a particular period or even each transaction limits. The
Constituent shall be bound by such limits imposed and shall strictly comply with them.
(,) $ndemnity: The Constituent shall indemnify the IS% from and against all losses and damages that may be caused as a
conse:uence of breach of any of the &lectronic -ayment Jateway for etban0ing Terms and Conditions and the terms and
conditions mentioned herein above.
(-) (ithdra"a of &aciity: The IS% shall be entitled to withdraw this service at any time whatsoever
() Charges: The Constituent hereby agrees to bear the charges as may be stipulated by the IS% from time to time for
availing of these services.
(.) )inding nature of above terms and conditions: The Constituent agrees that by use of this facility, the Constituent shall
deemed to have agreed to all the above terms and conditions and such terms and conditions shall be bound on it/him/her in
the same manner as if it/he/she has agreed to the same in writing.
I2. AUTHORITY TO THE ISL
(a) &lectronic -ayment Jateway for etban0ing transactions in the Customer>s "ccount)s, are permitted only after
authentication of the Customer-I! and -assword. The Constituent agrees that they grant e1press authority to the IS% or the
ban0 for carrying out transactions performed by them through &lectronic -ayment Jateway for etban0ing. The IS% shall
have no obligation to verify the authenticity of any transaction received from the Constituent through &lectronic -ayment
Jateway for etban0ing or purporting to have been sent by them via &lectronic -ayment Jateway for etban0ing other than
by means of verification of their Customer-I! and the password.
(b) The display or printed output that is produced by the Constituent at the time of operation of &lectronic -ayment Jateway
for etban0ing is a record of the operation of the internet access and shall not be construed as the IS%>s record of the
relative transactions. The IS%>s or ban0 own record of transactions maintained through computer systems or otherwise shall
be accepted as conclusive and binding for all purposes unless any discrepancy is pointed out within one wee0 from the date
of access or from the date of sending the periodical statement, whichever is earlier.
()) "ll transactions arising from the use of &lectronic -ayment Jateway for etban0ing, to operate a /oint account, shall be
binding on all the /oint account holders, /ointly and severally.
2. ACCURACY OF INFORMATION
The Constituent agrees that it/he/she are responsible for the correctness of information supplied to the IS% through the use
of &lectronic -ayment Jateway for etban0ing or through any other means such as electronic mail or written
communication. The IS% accepts no liability for the conse:uences arising out of erroneous information supplied by them. The
Constituent agrees that if it/he/she notice any error in the account information supplied to it/him/her through &lectronic
-ayment Jateway for etban0ing or by the use of any of the &lectronic -ayment Jateway for etban0ing services, the
Constituent shall advise the IS% A ban0 as soon as possible. The IS% will endeavor to correct the error promptly.
2I. LIABILITY
The Constituent complies with the Terms and advise the IS% and the ban0 in writing under ac0nowledgment immediately
afterit/he/she suspect that their Customer-I! or password is 0nown to another person and/or notice an unauthori@ed
transaction in their &lectronic -ayment Jateway for etban0ing account. The Constituent agrees that it/he/she shall be
liable for some or all loss from unauthori@ed transactions in the &lectronic -ayment Jateway for etban0ing accounts if
it/he/she has breached the Terms or contributed or caused the loss by negligent actions such as the following.
(a) Peeping a written or electronic record of &lectronic -ayment Jateway for etban0ing password.
(b) !isclosing or failing to ta0e all reasonable steps to prevent disclosure of the &lectronic -ayment Jateway for etban0ing
password to anyone including IS% staff and/or failing to advise the IS% of such disclosure within reasonable time.
()) ot advising the IS% and the ban0 in a reasonable time about unauthori@ed access to or erroneous transactions in the
&lectronic -ayment Jateway for etban0ing accounts. The IS% shall in no circumstances be held liable to the Customer if
&lectronic -ayment Jateway for etban0ing access is not available in the desired manner for reasons including but not
limited to natural calamity, floods, fire and other natural disasters, legal restraints, faults in the telecommunication networ0 or
Internet or networ0 failure, software or hardware error or any other reason beyond the control of the IS%. The IS% shall under
no circumstances shall be liable for any damages whatsoever whether such damages are direct, indirect, incidental,
conse:uential and irrespective of whether any claim is based on loss of revenue, investment, production, goodwill, profit,
interruption of business or any other loss of any character or nature whatsoever and whether sustained by the Constituent.
2II. DISCLOSURE OF PERSONAL INFORMATION
The Constituent agrees that the IS% or its contractors may hold and process the Constituent>s -ersonal Information on
computer or otherwise in connection with &lectronic -ayment Jateway for etban0ing services as well as for statistical
analysis and credit scoring. The Constituent also agrees that the IS% may disclose, in strict confidence, to other institutions,
such -ersonal Information as may be reasonably necessary for reasons inclusive of, but not limited to, the following
(a) 9or participation in any telecommunication or electronic clearing networ0 in compliance with a legal directive.
(b) 9or credit rating by recogni@ed credit scoring agencies.
()) 9or fraud prevention purposes.
2III. ISL'S LIEN
The IS% shall have the right of set-off and lien, irrespective of any other lien or charge, present as well as future on the
deposits held in the Constituent accounts and stoc0s whether in single name or /oint name)s,, group account to the e1tent of
all outstanding dues, whatsoever, arising as a result of the &lectronic -ayment Jateway for etban0ing service e1tended to
and/or used by them.
2I*. NON1TRANFERABILITY
The grant of facility of &lectronic -ayment Jateway for etban0ing to them is not transferable under any circumstance and
shall be used only by the Constituent.
2*. TERMINATION OF ELECTRONIC PAYMENT GATEWAY FOR NETBAN3ING SER*ICE
(a) The Constituent may re:uest for termination of the &lectronic -ayment Jateway for etban0ing facility any time by giving
a written notice of at least H7 days to the IS%. The Constituent agrees that they will remain responsible for any transactions
made on their &lectronic -ayment Jateway for etban0ing account)s, through &lectronic -ayment Jateway for etban0ing
prior to the time of such cancellation of the &lectronic -ayment Jateway for etban0ing Service
(b) The closure of all their "ccounts will automatically terminate the &lectronic -ayment Jateway for etban0ing service.
()) The IS% may suspend or terminate &lectronic -ayment Jateway for etban0ing facilities without prior notice if these
terms and conditions are breached or even otherwise without assigning any reason.
2*I. NOTICES
The IS% and the Constituent may give notices under these Terms and Conditions.
(a) &lectronically to the mailbo1 of either party. Such notices will be regarded as being in writing.In writing by delivering them
by hand or by sending them by post to the last address given by them and in the case of the IS% to the following address. 9-
84, (alhotra #uliding, Connaught -lace, ew !elhi -HH444H.
(b) In addition, the IS% may also publish notices of general nature, which are applicable to all Customers of &lectronic
-ayment Jateway for etban0ing on its web site. Such notices will have the same effect as a notice served individually to
the Constituent
2*II. GO*ERNING LAW
These terms and conditions and/or the operations in the accounts of the Customer maintained by the IS% and/or the use of
the services provided through &lectronic -ayment Jateway for etban0ing shall be governed by the laws of the 'epublic of
India and no other nation. The Customer and the IS% agree to submit to the e1clusive Nurisdiction of the Courts located in
!elhi , India as regards any claims or matters arising under these terms and conditions. The IS%s accepts no liability
whatsoever, direct or indirect, for non-compliance with the laws of any country other than the 'epublic of India . The mere
fact that the &lectronic -ayment Jateway for etban0ing Service can be accessed through Internet by a Customer in a
country other than India shall not be interpreted to imply that the laws of the said country govern these terms and conditions
and/or the operations in the &lectronic -ayment Jateway for etban0ing accounts of the Customer and/or the use of
&lectronic -ayment Jateway for etban0ing.
2*III. GENERAL
The clause headings in this agreement are only for convenience and do not effect the meaning of the relative clause. The
Constituent shall not assign this agreement to anybody else. The (&(#&' may subcontract and employ agents to carry out
any of its obligations under this contract.
T-$ a,'!!0!"# $ $!4!'abl! " '!$5!)# &+ #'a(!$/ &'(!'$ !6!)7#!( b8 #-! M!0b!' a# NSE/BSE &' a"8 &#-!' S#&)/
E6)-a",!. I" #-! !4!"# a"8 5'&4$&" &+ #-! a,'!!0!"# $ ound to be invalid or unenforceable in relation to any of the
Stoc0 &1changes at which the trades/ orders are e1ecuted, this agreement shall be severable and the same shall continue
to be valid and enforceable in relation to other Stoc0 &1changes. The agreement is being e1ecuted in full sense after
understanding the reduced terms and conditions herein above.
I WIT&SS TB&'&=9, the -arties have entered into this agreement the day and year first above written.