Management Skills for Administrative & HR Professionals

Domestic Enquiry and Related Labor Laws (Amendments in 2013), Labor Law,
Admin Issues in the workplace, Practical HR

Administrative professionals need to have versatile management skills. To manage general
admin activities, administrative professionals need to have knowledge on legal issues, logistics
management, admin & some other attributes other than general admin knowledge. This
training is designed to focus on management skills, which is required in the activities of
administrative professionals in the work place.

How participants will benefit after the course:
Participants will learn how to manage general administrative work
Participants will be aware of the legal issues at their workplace
Participants will learn about the other attributes of administrative employees
Participants will learn about the labor laws.
Productivity will increase and behavior of the employees will be changed
Misconduct will be reduced
Healthy environment and congenial atmosphere will prevail in the organization
Contents of Training:
Domestic Enquiry and Related Labor Laws (Amendments in 2013)
1. Domestic Enquiry
2. Traditional Enquiry/Modern Enquiry
3. Preliminary enquiry
4. Steps before Enquiry
5. How to make a good draft of show cause notice/Charge Sheet
6. Amendment of charge sheet
7. Additional Charge sheet
8. Enquiry Notice
9. Enquiry Officer/ Enquiry Committee a
Impact of Enquiry Why we should go for enquiry
Procedure of conducting enquiry Adjournment of enquiry
Delay in starting enquiry Proceedings of enquiry
Cross examination and questions Five Questions by the Enquiry Officer
Who will write the Proceedings If the Accused does not sign the Enquiry
Proceedings Enquiry report
Role play on Misconduct Virtual show cause Notice
Virtual Reply of show cause Notice Virtual suspension Order
Virtual Enquiry Virtual Enquiry Report
Virtual Punishment Order Team wise Presentation

Consideration of report
Award Of punishment Procedure of punishment under section 24
Drafts of dismissal letter, warning letter, termination letter etc.
Retrospective effect of the order To claim misappropriated money
How an enquiry is vitiated
Some Dos and donts while conducting Domestic Enquiry
Suspension pending enquiry Disciplinary Action Pending Criminal Case
Steps for taking disciplinary action

Labor Law:
a. Classification of worker b. Probation period
c. Notice pay d. Service book
e. Leave/Leave procedure f. Payment of un availed annual leave
g. Disciplinary Action h. Subsistence Allowance
i. Misconduct j. Punishment
k. Separation from service l. Discharge
m. Retrenchment n. Termination/Resignation
o. Notice Pay p. Payment of dues
q. provident Fund r. Facilities during separation
s. Lay off t. Death Benefit
u. Certificate of Service v. Grievance procedure

Employment of Adolescent : Child Labor
Maternity Benefit:
Welfare a. Group Insurance b. Canteens
Working hours & Leave
a. Night shift duty b. OT
Wages & Payment Deduction of wages
Workers Compensation for Injury by Accident
Medical Facilities
Trade Unions & Industrial Relations
Workers Participation in Companies Profit
Provident Funds
Admin Issues in the workplace
1. Transport/Vehicle Management Cleanliness Courier Service
Maintain dispatch/Inward Register Maintain Movement Register
Dress Code Electrical/Sanitary Safety & Security
Health & Hygiene Handling Peon & Driver Compliance Issues
OT Labor Laws Allowance Payment Newspaper/Magazine bill
Fuel & Bill Tour bill/Local Conveyance bill Entertainment
Arrangement of Meeting Receive the Local guest/Foreign guest
Ticketing &Visa Letter to the Embassy for Visa Passport Renewal
Protocol Secretarial Job Accident/Hospital
Insurance Life/General Succession Certificate
Telephone /Mobile Bill Payment Trade License/Company Registration
Front Desk Vehicle Registration/Fitness Certificate
Knowledge about HR issues Motivation & Order
Behavior & Attitude Threat & Good Behavior Patience in Service
HR behavior & Admin Behavior Appreciation & Rewards
Development /Training Authority & Responsibility Trade Union

Practical HR
Recruitment & Placement a) Job analysis b) HR Planning and Recruiting
c) Employee Testing & Selection d) Interviewing candidates

Training & Development
a) Training and Developing employees b) Performance Management & Appraisal
c) Managing Careers

Compensation
a) Pay Scale b) Pay for performance and financial Incentives
c) Benefits & services

Employment Relations
a) Ethics, justice and Fair treatment in HR Management
b) Labor relations and collective bargaining c) Employee safety and health