b) Explain the steps in writing process with an example 6
UNIT-III 4. a) You have three foremen whom you instruct to use a new method. One of them x, a master mechanic, follows old manual. e seldom listens. ow do you get ! to listen 6 OR b) Elucidate the considerations in preparing oral presentations 6 UNIT-IV ". a) #ssume that you are $ice %resident in a &'( dealing with computers. You are re)uired to conduct campus selection in a business school. *raft the re)uired communications 6 OR b) +hy is psychological preparation re)uired for ta,ing different types of interviews- 6 UNIT-V 6. a) #s directed, you have made a surprise visit to one of the branches of your company. You have noticed letter callousness of the staff to duty. .he &anager himself is guilty of ta,ing it too easy. %repare a report to the (hairman of the company about your observation 6 OR b) /magine that you are wor,ing for a new private sector ban, as an executive. .he ban, is unable to meet the targets in deposit mobili0ation. 1urther, certain accounts are non2 operative. +rite a proposal to the ban, covering the following details3 causes for decline in deposits4 ways and means to enhance deposits4 changes in 5 component4 and cultural aspects 6 6"7,"8,""9/.9:7;< [MPRBA-102/MPRBA(RM)-102/MPCBA-102] MBA, MBA (RM) & MBA (CMU) DEGREE EXAMINATION I TRIMESTER BUSINESS COMMUNICATION =Effective from the admitted batch :;7;>77) Tim! " #$%&' M()*M(&+'! ,0 --------------------------------------------------------------------------------------------------- I-'.&%/.i$-'! #ll parts of the unit must be answered in one place only. 1igures in the right hand margin indicate mar,s allotted. 222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222 SECTION-A 7. #nswer any 0IVE of the following3 Each answer should not exceed one page. =" x : ?7;) a) +hat are sales letters- b) @tate the considerations in drafting a good memo c) Explain the cost effectiveness in giving E2mails d) +hat are the contents of a report- e) &ention the s,ills re)uired for interviewer f) Explain the significance of oral presentation g) ow do you frame closing paragraph in Aob application- h) @tate the barriers of effective listening SECTION-B #nswer the following3 UNIT-I :. a) *raft a letter to a supplier about your dissatisfaction on the )uality of computers supplied to the business school 6 OR b) #s a &anaging *irector, how do you frame a memo as,ing for explanation from an employee in the accounts branch for remitting an extra amount of 5s.7,;;,;;; to a ban, 6 UNIT-II 8. a) @tate the impact of /...on business communications 6