SOP# CSD: ISU_TS_NA_001-11

Aug 26, 2011

PROCEDURES FOR INSTALLING AND CONFIGURING SYMANTEC
ENDPOINT PROJECTION MANAGER (SEPM)
INTRODUCTION
This SOP outline the steps to be taken when amending names on the PBX system.
SCOPE
The following SOP governs the steps to be taken when printing, adding, deleting or
modifying names on the PBX .
This is the responsibility of the Technical Support Staff !etwork
"dministrators#.
Load 95 - Changing Names
This load allows you to Add, Remove or Modify names as they appear on the
telephone Display
O$%&&&
'ld ()
*!+&&&
,-, "$".%/ 01P#/ (2234)&5 0S-+ 0 P/ ))2)556 7(2((5 TOT/ 4&6365(54
+.S8 SP"*- !--+-+/ 3)7 8B9T-S
MINISTRY OF FINANCE & PLANNING
INFORMATION SYSTEMS UNIT
SOP# CSD: ISU_TS_NA_001-11
Aug 26, 2011
TO CHANGE A NAME
:-; chg < Prompt to change name.
T9P- name < The type is name
*0ST & < The customer number is always =&=
*P!+>%"!? < Press -nter
+.? < Press -nter if no +ial .ntercom ?roup
+! )776 < Type in the +! of the phone you wish to Change
!",- Sheryl +a*osta < Type in the person@s first and last name
+.SP%"9>A,T < Press -nter
+! < The system is ready for the neBt +!. Press -nter if
there are no more +!
-!T:
,-, "$".%/ 01P#/ (2234)&5 0S-+ 0 P/ ))2)556 7(2((5 TOT/ 4&6365(54
+.S8 SP"*- !--+-+/ 3)7 8B9T-S
SOP# CSD: ISU_TS_NA_001-11
Aug 26, 2011
TO REMOVE/DELETE A NAME
:-; out < Prompt to re!"e/#e$e%e name.
T9P- name < The type is name
*0ST & < The customer number is always =&=
*P!+>%"!? < Press -nter
+.? < Press -nter if no +ial .ntercom ?roup
+! )776 < Type in the +! of the phone you wish to
re!"e/#e$e%e
+! < The system is ready for the neBt +!. Press -nter if
there are no more +!
-!T:
,-, "$".%/ 01P#/ (2234)7& 0S-+ 0 P/ ))2)556 7(2(2C TOT/ 4&6365(54
+.S8 SP"*- !--+-+/ 3)7 8B9T-S
TO ADD A NAME
:-; new < Prompt to a## name.
T9P- name < The type is name
*0ST & < The customer number is always =&=
*P!+>%"!? < Press -nter
+.? < Press -nter if no +ial .ntercom ?roup
+! )776 < Type in the +! of the phone you wish to a##
!",- Sheryl +a*osta < Type in the person@s first and last name
XP%! < Press -nter
+.SP%"9>A,T < Press -nter
+! < The system is ready for the neBt +!. Press -nter if
there are no more +!
-!T:
,-, "$".%/ 01P#/ (2234)&5 0S-+ 0 P/ ))2)556 7(2((5 TOT/ 4&6365(54
+.S8 SP"*- !--+-+/ 3)7 8B9T-S
SOP# CSD: ISU_TS_NA_001-11
Aug 26, 2011
TO PRINT A NAME
:-; prt < Prompt to &r'n% name
T9P- name < The type is name
*0ST & < The customer number is always =&=
*P!+>%"!? < Press -nter
P"?- < Press -nter
+.? < Press -nter if no +ial .ntercom ?roup
+! )776 < Type in the +! of the phone you wish to &r'n%
+! )776 < Type in the +! of the phone you wish to &r'n%
T9P- S%41,.X < Press -nter
!",- Bancroft Thomas < !ame as +isplayed
XP%! 7) < Press -nter
+.SP%"9>A,T A.:ST,%"ST < Press -nter
+! < The system is ready for the neBt +!. Press -nter if
there are no more +!
-!T:
NOTE(
!ew < allows you to enter a new name < only if the !",- field is blank .
*hg < change allows you to write over the eBisting name for the +!.
Prt < Print allows you to display the name present for +!.
Out < Out allows you to remove1delete the eBisting name for the +!
En)!rceen%
"ny employee found to have violated this SOP may be subDect to disciplinary action,
up to and including termination of employment.