In Company Full Placement Test

For the teacher:

Texts for Section 3: Listening
There are three listenings which you will need to read aloud. Practise reading them a few
times before using them so that they sound natural. Include short pauses between the
phrases to allow students time to complete their answers. When administering the test
give students time to read through the three parts and the questions. Here are the three
listenings you will read. ead each of them twice.
Listening A
Hello. This is !r "avies.
That#s "$%$&$I$'$(.
I#m calling about our meeting.
I can#t ma)e ne*t Tuesday.
Can you call me bac) on ++ ,- ,./ 01,+. That#s ++ ,- ,./ 01,+.
Call me after /.,+ tomorrow night.
Listening B
Hello2 my name#s Phil "avies and I run an online company which delivers gifts around
the country.
3ifts$the$same$day dot com guarantees the customer same day delivery of anything from
flowers to perfume. Whether it#s for your wife or a colleague at wor) we#ll ma)e sure
they receive it when you want it.
4nli)e other companies all our products are chosen from the best suppliers and gift$
wrapped with a personal message from you.
In Company Full Placement Test
%nd unli)e other companies who offer only a full money bac) guarantee for late delivery
we also pay you the value of the purchase. That#s your money bac) 5 twice6
Listening C
3ood morning2 7adies and 3entlemen. I#d li)e to tal) to you this morning about
negotiating and what I feel is the way to a successful negotiation. Ideally2 a successful
negotiation is a )ind of 8oint problem$solving meeting2 where we identify each other#s
interests2 wants and needs and then e*plore the different ways we could satisfy those.
I say 9ideally# because it hardly ever is li)e that. Win$win negotiation is a great idea2 but
most people have a simple 9I win$you lose# mentality.
(o what do you do with the person who simply won#t listen2 who )eeps interrupting2 who
becomes aggressive2 who ma)es last$minute demands2 who won#t ma)e a decision: I
must have read do;ens of boo)s on negotiation tactics. The problem is2 so has everybody
else. (o they don#t really wor).
!y advice is< don#t get personal 5 ever= don#t agree to anything until you#ve discussed
everything= don#t ma)e any concessions without as)ing for something in return= as) lots
of questions= and don#t give in to pressure.
emember2 if the answer must be now2 the answer must be 9>o#.
In Company Full Placement Test
>ame ?????????????????????????????????? "ate ???????????
FULL PLACEMENT TEST
Section A: Grammar and Lexis
Com!ete the sentences "ith ans"er a# $# c or d% See the exam!e%
'*ample<
%< %re you !r @ensen:
A< Bes2 I a.
a am
b #m not
c do
d are
C %< Is this the right place for Aritish %irways:
A< Bes2 it ?????.
a isn#t
b are
c is it
d is
D oger is ????? (wit;erland.
a with
b from
c not
d a
C
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, %< "o you smo)e:
A< >o2 I ?????.
a don#t
b #m not
c not
d doesn#t
0 %< ????? does he wor):
A< In a hospital.
a Why
b When
c What
d Where
. How ????? do they play golf:
a usually
b every
c often
d time
/ %re there ????? messages for me:
a got
b any
c a
d have
E I#m afraid I can#t ????? the meeting at three.
a to ma)e
b made
c ma)e
d ma)ing
D
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1 He ????? in when I rang.
a wasn#t
b isn#t
c weren#t
d didn#t
- Henry ????? school at fifteen.
a has left
b leave
c left
d leaved
C+ %< When ????? he phone:
A< %t around three.
a was
b time
c did
d do
CC How ????? time off do you get a year:
a many
b much
c any
d some
CD It#s hotter today ????? yesterday.
a as
b the
c more
d than
,
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C, I go to wor) ????? foot.
a by
b to
c on
d from
C0 I ????? on an important pro8ect at the moment.
a going to wor)
b wor)ed
c wor)
d #m wor)ing
C. I ????? the report yet. I need a couple more hours.
a didn#t finish
b don#t finish
c haven#t finished
d #m not finishing
C/ I ????? a profit this year.
a set up
b made
c did
d ran
CE %< Can I have e*tension ,C.:
A< I#ll 8ust ????? you through.
a put
b connect
c call
d play
0
In Company Full Placement Test
C1 Could I ????? a message:
a spea)
b leave
c tell
d say
C- %< What#s he li)e:
A< He ?????
a wor)s for the >ational Aan) of Poland.
b #s the Public elations !anager.
c #s a nice man.
d plays golf.
D+ %< How do you do:
A< ?????
a Pleased to meet you.
b I#m pleased too.
c >ice to have met you.
d 3ood to see you too.
DC Who ????? the first e$mail:
a did send
b did happen
c sent
d was sent
.
In Company Full Placement Test
DD I#ll ????? with the e$mail straight away.
a send
b deal
c go
d write
D, It#s the ????? meal I#ve ever eaten6
a e*pensive than
b more e*pensive
c e*pensivest
d most e*pensive
D0 I#ll have brea)fast sent ????? to your room.
a up
b out of
c in
d at
D. Prices have remained ????? in the first quarter.
a increase
b stable
c same
d steadily
D/ I#m writing to ????? the refund for damaged goods.
a claim
b tac)le
c ta)e
d boo)
/
In Company Full Placement Test
DE ,.2+++ people ????? in the last five years.
a were been laid off
b lay off
c are laid off
d have been laid off
D1 It cost one hundred euros6 What a complete ????? of money.
a invest
b spent
c waste
d lot
D- He ????? me that he was happy in his new department.
a said
b told
c spea)
d as)ed
,+ We ????? less time travelling2 if we wor)ed from home.
a spend
b #d spend
c would spent
d are spending
,C "oes the conference centre have internet ?????:
a access
b location
c centre
d transfer
E
In Company Full Placement Test
,D (orry2 I didn#t ????? that. Could you say it again:
a not with
b e*plain
c catch
d miss
,, Would you mind ????? 2 please:
a not to smo)e
b not smo)ing
c didn#t smo)ing
d if not smo)ing
,0 Bou ????? be tired after your long 8ourney.
a can
b let
c must
d ought
,. I agree with you up to a ?????.
a question
b position
c point
d view
,/ ????? I thought everyone )new.
a Won#t you hear:
b Haven#t you heard:
c "idn#t you hear:
d %ren#t you hearing:
1
In Company Full Placement Test
,E 7et#s move ????? to the ne*t point of my presentation.
a about
b up
c for
d on
,1 I#m sorry2 but can I 8ust ????? in here:
a come
b interrupt
c move
d spea)
,- (o2 let#s sum ????? what we#ve discussed so far.
a about
b up
c with
d for
0+ I ????? from you.
a loo) forward to hear
b loo)ing forwards to hearing
c loo) forward to hearing
d loo) forwards for hearing
0C How are things ????? you:
a with
b to
c at
a of
-
In Company Full Placement Test
0D I thin) it#s ????? of fish with cream and white wine.
a )ind
b made
c li)e
d sort
0, I#m sorry for the ????? in getting bac) to you with the quote.
a wait
b hold
c late
d delay
00 I suggested ????? the whole thing forward by a wee).
a bringing
b to bring
c that bring
d we bringing
0. With ????? I thin) that#s a little too low.
a fran)
b respect
c honesty
d unfortunately
0/ ????? no see. Bou haven#t changed a bit6
a 7ong time
b 7ong wait
c 7ong listen
d 7ong view
C+
In Company Full Placement Test
0E %re you saying they#ve fallen ????? of pro8ections again:
a down
b decrease
c short
d rapidly
01 It was a very ????? meeting in the end.
a achievement
b smoothly
c success
d fruitful
0- I#ve 8ust ????? a 8ob with Aill 3ates6
a landed
b run
c set
d caught
.+ Can I get hold ????? the organisers:
a to
b of
c for
d up
CC
In Company Full Placement Test
Section B: &eading
Be!o" are three readings "ith missing "ords% &ead and choose a missing "ord from
ans"ers a# $# c or d%
For &eading A:
C a write b read c delete d see
D a he b they c it d e$mail
, a him b us c her d we
0 a always b never c every day d often
. a who b this c these d what
'%"I>3 %
It#s easy to FCG????? an e$mail. Bou type it on to a computer screen2 hit a button and off
FDG????? goes. Aut the speed of the process is also a problem. It doesn#t encourage
F,G????? to thin) much about what we write. %s a result2 e$mail messages are F0G?????
grammatically incorrect2 disorganised and full of spelling and typing errors. Aadly
e*pressed ideas are more difficult to read. They can also cause e*pensive
misunderstandings. !anagers nowadays have to read enormous quantities of e$mails2 and
F.G????? adds to the stress of their 8obs.
For &eading B:
/ a hard b good c offensive d polite
E a because b but c however d and
1 a Ay b %s c 4nless d If
- a business b place c mar)et d shop
C+ a cheaper b less c least d same
'%"I>3 A
% hard sell is often seen as F/G?????? in @apan. @apanese business people may thin) that
you are trying to convince them FEG?????? your product is no good. It is better to use a
CD
In Company Full Placement Test
low$)ey sale pitch and give them ob8ective information. The @apanese are not accustomed
to aggressive %merican techniques that use a persuasive 9winning# argument. F1G???? you
are not completely honest about your product2 your credibility will be damaged and what
you say will lose influence. "on#t say that yours is 9the best on the F-G??????#. It is better
to say2 9We sold more than two million units last year. %s you )now our closest
competitor sold FC+G????? than a million.#
For &eading C:
CC a crash b share c flotation d increase
CD a broadcasted b grown c fallen d advertised
C, a outlets b shirts c middlemen d contracts
C0 a logo b service c brand d manager
C. a refunded b claimed c netted d advertised
'%"I>3 C
!anchester 4nited stopped being 8ust a famous football team several years ago and
became a highly successful multinational corporation. The words 9football# and 9club#
were actually dropped from the players# badges in D+++ in an effort to strengthen the
corporate image. With a successful stoc) mar)et FCCG ????????? in C--C and a mar)et
value2 according to City accountants "eloitte and Touche2 of over HCC+m2 !anchester
4nited is as much a triumph of the media as of great soccer. 9Top clubs have
FCDG ????????? on the bac) of Television contracts#2 says ichard Aaldwin of "eloitte
and Touche. With this also comes merchandising. !anchester 4nited#s megastore stoc)s
C2.++ different items2 is constantly pac)ed2 and merchandising FC,G ????????? as far
away as (ingapore2 Hong Iong and (ydney attract thousands of fans who couldn#t even
tell you where !anchester is on the map. 94nited loo) and behave very much li)e a
traditional business from a corporate point of view2# says >igel Haw)ins2 a financial
analyst. 9They have a strong FC0G????????? and have wor)ed to ma*imise it by bringing
in good people.# They certainly have. Jne sponsorship deal alone 5 with &odaphone 5
FC.G????????? !anchester H,+ million.
C,
In Company Full Placement Test
Section C: Listening
Listening A
Listen t"ice to the message on an ans"er machine% Com!ete the notes $e!o"%
FCG !r ???????????? called about FDG????????????. He won#t be able to come on
F,G ????????????. Please call him bac) on F0G???????????????????? after
F.G?????????? tomorrow night.
Listening B
Listen t"ice to a short resentation% Ans"er the fo!!o"ing '(estions:
/ What )ind of company does the spea)er describe:??????????????????????
???????????????????????????????????????????????????????????????
E What can you receive with this company:?????????????????????????????
???????????????????????????????????????????????????????????????
1 What does the company guarantee: ??????????????????????????????????
???????????????????????????????????????????????????????????????
- What can the customer send with the gift:?????????????????????????????
???????????????????????????????????????????????????????????????
C+ If the delivery is late2 what does the customer receive: ???????????????????
???????????????????????????????????????????????????????????????
C0
In Company Full Placement Test
Listening C
Listen t"ice to a sea)er ta!)ing a$o(t negotiating% *n each '(estion choose the $est
statement +a# $ or c, "hich s(mmarises "hat the sea)er $e!ie-es%
CC The spea)er believes a successful negotiation is when both sides
a e*ploit each other#s problems.
b solve each other#s problems.
c loo) for differences.
CD The spea)er believes that most people
a want to get the best deal for themselves.
b loo) for an ideal solution.
c thin) negotiating is a good way to do business.
C, The spea)er believes that
a you shouldn#t do business with 9I win$you lose# negotiators.
b all negotiators )now the same techniques.
c you won#t find answers to difficult negotiators in boo)s.

C0 The spea)er believes that you should always
a avoid personal questions.
b get something in return for giving something.
c agree to discuss everything.
C. The spea)er believes that you shouldn#t agree to anything
a immediately.
b in a negotiation.
c if you are under time pressure.
C.
In Company Full Placement Test
Section .: Sea)ing
E!ementar/
B(siness and "or)
"o you wor) forK: Fname of companyG What do you do:
What time do you start L finish wor):
How often do you use 'nglish in your 8ob: Can you write e$mails in 'nglish: Can you
telephone in 'nglish:
Have you got a boss: What#s hisLher name: What does heLshe do:
When did you 8oin this company:
What are you wor)ing on at the moment:
Socia! and tra-e!
Hello. How are you today:
What#s your name:
Can you spell it for me:
%re you fromK: Fname of countryG
What do you do in your free time: "o you li)e any sports:
What do you normally do at the wee)end: What are you doing this wee)end:
Pre0*ntermediate
B(siness and "or)
How long have you wor)ed for your company: Where did you wor) before this:
What sort of company do you wor) for: What are its main activities:
Tell me about a colleagueK
What does heLshe do: Has he wor)ed at the company longer than you:
What does your 8ob involve: If someone applied for your 8ob2 what qualities would
they need:
C/
In Company Full Placement Test
"o you thin) your 8ob will change in the future:
CE
In Company Full Placement Test
Socia! and tra-e!
%re you married: Where did you meet your husbandLwife:
How much holiday do you get a year: "o you travel for your 8ob: Where have you
visited: What do you thin) ofK: Fname of country visitedG
"id you li)e the food there:
What )ind of food did you eat: What#s a typical dish in your country: What#s it
made ofLserved with:
*ntermediate
B(siness and "or)
If you started again2 would you have done a different 8ob:
What#s the hardest thing about your 8ob: What do you li)e about it:
Who are your main competitors: What are the )ey differences between them and you:
What do you thin) ma)es a good boss:
What )ind of decisions do you ma)e at wor): Which are the hardest decisions:
What )ind of meetings do you attend: How do you prepare: What ma)es an
effective meeting:
Socia! and tra-e!
"o you eat out much: "o you ta)e visitors: How important is entertaining visitors in
your wor): What )ind of things do you tal) about:
When you go on business trips which airline do you normally fly with: Tell me about
a recent tripK
Was it successful: Why: Why not: What was the hotelLflight li)e:
"o you find travel stressful: How do cope with stress: How do you rela* at the end
of a day:
C1
In Company Full Placement Test
Uer *ntermediate
B(siness and "or)
"oes your company have a logo: What does it say about your company: How do you
thin) your customers describe your company:
Socia! and tra-e!
How easy is it to combine your wor) with your family:
When you#re out with colleagues2 are there any topics you avoid:
Have you seen any good films recently: What happened:
What recent news story made you angry recently: Why:
C-