1. How the normal geography is differ than IATA geography and why? 2. Define VISA and passport and named 5 different types of VISA and passport. 3. Schengen VISA is applicable for how many European countries, names them. 4. What does MCT stand for? How its important for a transit route? 5. How many European countries are eligible to use EuRail pass? 6. What is Back Haul Check? 7. Calculate the date and time in Amsterdam when time in Bangkok is 0300. 8. What do you mean by SAC (Settlement Authorization Code) in electronic ticket? 9. What is the importance of ROE (Rate of Exchange) in fare calculation? 10. Calculate CT date and time in Manila when time in Delhi is 1125 hrs. on 16 th May. 11. What is global indicator and what is the purpose of it? 12. What is Camper Van rental? 13. Write the applicable tax codes for the itinerary JFK-FRA-DXB-SYD one way.
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14. Explain checked and unchecked baggage. 15. Explain the health regulations for traveling to North America. 16. What type of tourists are these: Miguel and Jose are visiting Wales on holiday from Spain. They are going on a hang-gliding course. They booked the course, accommodation and flight with a Spanish tour operator.
17. What do you mean by NVB and NVA and what will be entry to add both of them in Amadeus GDS?
18. Which command will show the invoice for the particular TST number 2? (Amadeus)
19. Point out the below cities in the South American Political Map. Peru, Ecuador, Chilli, Argentina, Suriname, Colombia
23. Decode following two letter airline codes. BD KA EY RJ CX ME MS
24. Explain the below PNR components. P R I N T
25. Give Sub-areas and IATA areas for the following. Cities Sub-Area IATA Area London Singapore Bogota Capetown Cairo Algiers
26. Determine which of the following routing are considered specified routings. Yes/No Venice Rome Torrent Ottawa Dubai Bangkok Manila Tokyo Material Halifax Bermuda Rome Millan Kuwait
27. Give EMS for the following. 1. MPM 7336 TPM 8400 a) 25M b) 15M c) 20M
2. MPM 5860 TPM 5011 a) 10M b) M c) 15M
3. MPM 8700 TPM 9111 a) 10M b) 20M c) 5M
28. Which Global Indicators apply to the following journeys? Dublin Rome Nairobi Cape Town: London Karachi Bangkok Auckland: Amsterdam Johannesburg Perth: Chicago Honolulu Tokyo:
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29. Fill in the blanks: i. An aircraft with a ______ body measures about 3 meters and has one aisle that's separating passenger seats on the left and right side of the aircraft cabin. ii. An aircraft with a ______ body measures about 5 meters (or more) and has two aisles dividing the passenger seats on board. iii. For some airlines, ancillary revenue now represents between ___ and ___% of all revenue. iv. The airline's responsibility to transport the passenger described in the "conditions of contract" printed on the passenger's _____ v. Provisions in carrier liability which are not covered by the Warsaw Convention can be found in the_____
30. Write down the steps to convert the fare of NUC868.69 to GBP. 31. Crack the following fare basis codes: YJPX6M, YHAP3M, CLX9M 32. Globally operated car rental companies sell their services directly to; a) Public b) Travel Agents c) Tour Operators d) Airlines e) All of the above
33. Expand the below vehicle matrix codes; a) EBAR b) CCMN c) SFMR d) CDAR
34. Which one of the following authorities sets down the guidelines and requirements for licensing and monitoring private and professional pilots? a) IATA b) CAA c) ATOL d) ABTA
35. Which one of the following aviation departments is responsible for ensuring the public can buy a flexible air ticket at a fair price? a) DAP b) SRG c) ERG d) ATOL
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36. OAG flight guide is updated every_________ a) Monthly b) Quarterly c) Yearly
37. When a passenger needs assistance at the airport because they are elderly or have never flown before, what is this known as? a) WCHR b) VIP c) UMNR d) BSCT e) MAAS f) VGML
38. If a ticket issued as Bulk Inclusive Tour then what are the information be not visible in the electronic ticket? a) Entire ticket will be blank b) Only tax column will be blank c) Tax and fare break both will be blank d) None of the above
39. What is the time difference between the UK and India in November? a) 4 hours b) 4 hours c) 5 hours d) 5 hours
40. State the elapsed flying time for the following: 25OCT LON Depart 06:50 CDG Arrive 08:55 a) 55 minutes b) 1 hour 5 minutes c) 1 hour 35 minutes d) 2 hour 15 minutes
41. If you have something to declare at Customs, which channel should you go through? a) Blue b) Green c) Red d) Yellow
42. What two items must be presented at Passport Control? a) Tickets and boarding pass b) Passport and tickets c) Passport and VISA d) Passport and boarding pass
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43. State which IATA TC area the following cities are situated in. Bangkok: Nairobi: Istanbul: Mexico City: New York:
44. Answer the following questions in True or False only. i. City/airport codes are always composed of three letters: ii. All flight numbers are always composed of four characters: iii. Tickets in business/intermediate class are generally just as flexible as First class tickets: iv. Are full economy tickets refundable: v. There is generally a small fee when first becoming a member of an airline loyalty program:
vi. Most printed flight timetables are organized by city name in a "To-From" format:
45. Identify and named the below coupon status indicator codes. A N C O E P F R G S I T L U
46. Explain below types of Form of Payment. GR AGT SGR PT UN MS NONREF DP
47. If it says X6 in the "days of service" column of a city-to-city schedule, what does it mean?
48. Explain any of the below three. 1. Backhaul Check 2. Combined tax/fee Charge Amounts 3. Common Point Minimum Check 4. Directional Minimum Fare Check
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49. What are the commands to process below action? (Amadeus) Add frequent flyer number Add SFPD information for your name Add FOID Add any OSI remark Add only fare basis code into TST for coupon number 1
50. What are the GDS commands (Amadeus) to process below action? LON time 1435 to BLR time - 1.SHARMA/RAVI MR/SAVITA MRS (change first name SAVITA to SAVITHA) Open ticket number outside of PNR Decode PHX (airport code) Decode CA (airline code) Add multiple FOP (CASH and VI2345634256789765)
51. What is the fare bifurcation % applicable for Child and Infant in comparison with Adult fare?
52. Explain the steps involved in Mixed Class Fare Calculation.
53. Explain line number 53, 54, 55, 58, 59 and 60 as per the below image.
54. Construct the linear fare calculation for the below itinerary. CP FL CL DATE CITY FB FARE 1 LH312 Y 11AUG JFKFRA YLPX6M -- 2X LH512 Y 11AUG FRADXB YLPX6M 893.00 3 LH511 C 23AUG DXBFRA CLX9M -- 4X LH313 C 23AUG FRAJFK CLX9M 920.00
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55. Answer the following questions concerning the electronic ticket below.
i. According to the reservation status on the ticket, space is: a) Subjected to availability b) Not confirmed c) Confirmed
ii. The form of payment (FOP) made by: a) Cheque b) Cash c) Mastercard d) Diners club credit card
iii. What is the country of origin?
iv. The code starting 118 indicates: a) The reservation status code b) The origin and destination city code c) The ticket number d) Airline code
v. Explain Tour Id:
56. Explain each points of below blank ticket image.
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57. Complete the PNR creation and manual fare building in your system with below information.
Itinerary segments: Out bound: 20 NOV 2014, in bound 30 NOV 2014 (Amadeus) 1 Airline UA134 from JFK to IAD, Departure 0630 arrival 0800, booking class S, baggage 2 pieces 2X Airline UA234 from IAD to FRA, Departure 0915 arrival 1045, booking class S, baggage 2 pieces 3 Airline UA235 from FRA to IAD, Departure 0630 arrival 0800, booking class L, baggage 2 pieces 4X Airline UA135 from IAD to JFK, Departure 0915 arrival 1045, booking class L, baggage 2 pieces
Name YOUR FIRST NAME/TRAINING
Phone Any two phone field
Address AB and AM both
TAW line Any future date
Remark Any 3 types of remark
NVB/NVA: As per journey date
Base fare: USD 1213.00, Fare basis code: SLGNCD, SLGNCD, LLGNCD, LLGNCD
Taxes: all in USD 5.50YC, 17.50US, 5.00XACO, 7.00XY, 122.40YS, 36.00CO, 36.00DG, 1.25AH, 9.00XF
XF JFK4.5IAD4.5
58. Calculate total fare along with MPM, TPM, HIP and Mileage Surcharges for the itinerary LON-MAN- BRU-ROM, on British Airways. (Any departure date for the month of December) ROUTE
LON-ROM FARE
RULE
MPM
TPM
SUR
HIP
TOTAL FARE
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59. Calculate the Normal BUSINESS Class fare for the following itinerary. List your TPMs, show all your calculations in NUCs, and convert to local currency.
From To Carrier Date TPM London (LON) Cairo (CAI) BA 18APR Cairo (CAI) Muscat (MCT) MS 21APR Muscat (MCT) Dubai (DXB) GF 25APR Dubai (DXB) Kuwait (KWI) KU 11MAY Kuwait (KWI) Malaga (AGP) KU 16MAY Malaga (AGP) London (LON) BA 22MAY
Fare Component(s) (FCP)
NUC
Rule
MPM
TPM
Extra Mileage Surcharge (EMS)
Sub Total
Total
International Rate of Exchange (IROE)
Local Currency Fare (LCF)
60. Explain each steps involved in to prepare the PNR for Schedule Change RULE240.