Sie sind auf Seite 1von 17

18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 1/17

For Home For Work Support


Register Log In
HP Support Forum Home > Laptop & Notebook > Notebook OS > DigitalPersona, Validity fingerprint and Windows 7
Enter search term Go
Search the Community
or Post new question
HP Support Forums
Join in the conversation.
Message Listing
Question
Topic Options
Daniel_Potyrala
Provost
Posts: 10,921
Member Since:
01-31-2009
Message 1 of 53
(149,140 Views)
Report Inappropriate Content
DigitalPersona, Validity fingerprint and Windows 7 [ Edited ] Options
03-04-2010 06:24 PM - edited 11-11-2012 05:58 PM
Disclaimer
You are using this guide at your own risk. I don't take any responsibility for any problems.

Warning
Before you will do anything please be sure that the previous fingerprint reader driver and software was uninstalled.

Note:
The driver which is posted in this guide supports the following Validity Sensors models: vfs201, vfs300, vfs301, vfs421 and
vfs451.


Table of Contents:


A Install the Validity fingerprint driver and the DigitalPersona Personal software

B Update DigitalPersona Personal to the latest version

C Logon to Windows 7 using DigitalPersona Personal

D Register a website on the DigitalPersona Personal software

E Manage registered accounts

F FAQ

Discussion Boards Blogs Laptop Power Cord Safety Recall
More
Search HP.com
HP sites use data collection tools such as cookies. HP uses these tools to:
Personalise your experience on HP websites
Allow HP, using partners, to show HP ads meeting your interests on other websites
Collect anonymous statistical information to enhance site functionality and performance
You can change these settings at any time by going to our Privacy
Statement .
By clicking continue you confirm your understanding and agreement
for cookies settings as indicated on left.
+ Learn the benefits of choosing Yes
Continue
18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 2/17

** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

Microsoft MVP Windows Expert - Consumer
This question was solved. View Solution.
11
Everyone's Tags: Guide_Validity View All (1)
1 2 3 6
Daniel_Potyrala
Provost
Posts: 10,921
Member Since:
01-31-2009
Message 40 of 53
(133,932 Views)
Report Inappropriate Content
Install the Validity fingerprint driver and the DigitalPersona
Personal software [ Edited ]
Options
12-08-2010 03:26 PM - edited 11-11-2012 06:17 PM
A Install the Validity fingerprint driver and the DigitalPersona Personal software


Before you will do anything please be sure that the previous fingerprint reader driver and software was uninstalled.

Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows7
Download and install the Validity fingerprint driver from here (installator ver 4.1.139, driver ver 2.1.0.2 32/64 bit
Win7, released on 13-08-2010)

Download and install the fingerprint software DigitalPersona Personal ver 4.10.3790 for 32bit Windows 7 here and
for 64bit Windows 7 here.

Restart the system.
The fingerprint sensor should now be detected by DigitalPersona Personal software.


** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

Microsoft MVP Windows Expert - Consumer
14
Daniel_Potyrala
Provost
Posts: 10,921
Member Since:
01-31-2009
Update DigitalPersona Personal to the latest version [ Edited ] Options
03-04-2010 06:25 PM - edited 11-11-2012 06:26 PM
B Update DigitalPersona Personal to the latest version


Double click the DigitalPersona icon on the system tray.

Replies (52)
18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 3/17
Message 2 of 53
(149,133 Views)
Report Inappropriate Content


Click ' Get Latest Updates '.



Choose ' Check now for sotware updates '.



Check ' DigitalPersona Personal 4.11 for HP ' and click ' Download Only '.

18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 4/17


Browse to the path to which you want to download this file and click ' OK '.



The download process will begin.



When it will end you will be informed twice that the update was downloaded with success.



Browse to the path where the file was saved (Setup.exe), double-click it to run it and select ' Next '.

18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 5/17


When you will see the information like on the below picture choose ' Yes '.




The information like on the below picture will appear twice. Both times click ' Yes '.




Now you should be notified that the software was installed with success.



Restart the system by clicking ' Yes ' button.
18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 6/17



Double click the DigitalPersona icon on the task bar and choose ' About '.



This will allow you to check which DigitalPersona version are you using now. It should be 4.11.3826.


** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

Microsoft MVP Windows Expert - Consumer
5
Daniel_Potyrala
Provost
Posts: 10,921
Member Since:
01-31-2009
Message 3 of 53
(149,127 Views)
Report Inappropriate Content
Logon to Windows 7 using DigitalPersona Personal [ Edited ] Options
03-04-2010 06:31 PM - edited 11-11-2012 06:29 PM
C Logon to Windows 7 using DigitalPersona Personal


Double-click the DigitalPersona icon on the system tray.



Choose ' Next '.

18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 7/17


Click ' Set up '.



Choose ' Next '.



Type your Windows password and click ' Next '.

18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 8/17


Choose which finger you want to use to logon to the Windows system.



You will have to scan your fingerprint several times.



It's recommended to register minimum two fingeprints.
When You will do this click the ' Save ' button.

18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 9/17


Now you should be notified that whole process is finished with success and from this time you may start using the
DigitalPersona software.


** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

Microsoft MVP Windows Expert - Consumer
4
Daniel_Potyrala
Provost
Posts: 10,921
Member Since:
01-31-2009
Message 4 of 53
(149,083 Views)
Report Inappropriate Content
Register a website on the DigitalPersona Personal software [ Edited ] Options
03-06-2010 04:59 PM - edited 11-11-2012 06:32 PM
D Register a website on the DigitalPersona Personal software


In the below example we will use the YouTube sign in page.

When this icon will appear on any website it means that login and password information for it was not
registred by the DigitalPersona software.

Click once this symbol (upper left part of the website)



and choose from the list ' Add New Account for ...... '.


18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 10/17


The ' Add New Account ' window will appear.




Enter your login name and password. When you will do this choose ' OK '.




Enroll the fingerprint.


18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 11/17

After this you'll be logged into your YouTube account.
Next time when you woll enter the YouTube sing up website you will see this time new symbol .
It will always give you information that the current website was already registered by DigitalPersona, so to log in
you only need to enroll the fingerprint.



** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

Microsoft MVP Windows Expert - Consumer
4
Daniel_Potyrala
Provost
Posts: 10,921
Member Since:
01-31-2009
Message 5 of 53
(149,081 Views)
Report Inappropriate Content
Manage registered accounts [ Edited ] Options
03-06-2010 05:03 PM - edited 11-11-2012 06:34 PM
E Manage registered accounts


Double-clik the DigitalPersona icon on the system tray.



The DigitalPersona window will appear. Enroll the fingerprint.


18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 12/17


Choose ' Online Accounts ' or ' Manage passwords '.




Under ' Your Online Accounts ' are listed all the registered information.
Click on ' Manage ' tab.


18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 13/17


Here you may manually:




** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

' Add ' the new online account;
' Edit ' or ' Delete ' the existing online account.
18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 14/17
Microsoft MVP Windows Expert - Consumer
4
Daniel_Potyrala
Provost
Posts: 10,921
Member Since:
01-31-2009
Message 6 of 53
(149,048 Views)
Report Inappropriate Content
FAQ [ Edited ] Options
03-07-2010 11:43 AM - edited 11-11-2012 06:36 PM
F FAQ

Questions:


1. In ' Control Panel ' under ' Biometric Devices ' I don't see my fingerprint. I only see information that this device is
not detected.



2. DigitalPersona informs that the fingerprint sensor was not detected.



Answers:


Ad. 1

The current version of DigitalPersona isn't integrated with Windows 7. That's why your fingerprint does not appear
there like when you are using the AuthenTec TrueSuite software.

How you may check does the software works well?

If your fingerprint isn't detected by DigitalPersona then the icon of this program looks like this:



If your fingerprint is detected by DigitalPersona then the icon of this program looks like this:


4.10.3790
4.11.3826
4.10.3790
4.11.3826
18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 15/17



Ad. 2

This is usually caused by the Windows Firewall, which is by default switched on in the Windows 7 system. You will
need to unblock some files in this application to ensure correct work of your fingerprint software and the driver.

In the below link you may check how to do it:
How to Add or Remove a Windows Firewall Exception in Windows 7


List of files which you need to unblock:


The same thing you need to do perform if you are using any 3rd party (other) firewall software.

If you don't want to do all this stpes you may always switch off Windows Firewall, but when you will do this your
system will be vulnerable to attacks from outside (less secure). This solution is not recommended.

Resource:
How to Turn Windows Firewall On or Off in Windows 7

** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

Microsoft MVP Windows Expert - Consumer
4
ozysearcher
Student
Posts: 1
Member Since:
03-07-2010
Message 7 of 53
(149,018 Views)
Report Inappropriate Content
Re: How to install Validity fingerprint driver and DigitalPersona Personal
software.
Options
03-07-2010 04:57 PM
Hi I have a Pavilion dv7-2112tx. After upgrading to Windows 7 the fingerprint reader is not detected. I completed all the steps
outlined here however the software will not work because it keeps asking me to plug in the USB device with the finger print reader. I
cannot do that because it is built in!

As well as the finger print reader no longer being recognised the upgrade to Windows 7 has severely lowered my volume and the
touch mute button remains permanently orange. Despite the orange mute button there is sound although not at the higher volume
as before.

So far I have only found these two problems with upgrading to Windows 7.

Can anyone point me in the right direction to fix HP's flawed upgrade procedure?

Ozysearcher
C:\Program Files\Fingerprint Sensor\AtService.exe
C:\Program Files\DigitalPersona\Bin\DpAgent.exe
C:\Program Files\DigitalPersona\Bin\DpHostW.exe
C:\Program Files\DigitalPersona\Bin\DpDashBoard.exe
C:\Program Files\DigitalPersona\Bin\DpRegApp.exe
C:\Program Files\DigitalPersona\Bin\DPRunDll.exe
18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 16/17
0
Everyone's Tags: ! I hav View All (1)
Daniel_Potyrala
Provost
Posts: 10,921
Member Since:
01-31-2009
Message 8 of 53
(148,555 Views)
Report Inappropriate Content
Re: How to install Validity fingerprint driver and DigitalPersona Personal
software.
Options
04-09-2010 06:12 PM
Hi ozysearcher,
Uninstall Your current driver and software for fingerprint from Your system.

Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows7
Download and install latest (updated) driver posted in point A.
This should solve Your problem.

** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

Microsoft MVP Windows Expert - Consumer
0
kingsrook14
Tutor
Posts: 4
Member Since:
05-11-2010
Message 9 of 53
(147,829 Views)
Report Inappropriate Content
Re: DigitalPersona, Validity fingerprint and Windows 7 Options
05-19-2010 01:43 AM
IF THE ABOVE DOES NOT WORK FOR YOU TRY MY SOLUTION...........

After many many days of toil I have finally found the solution to get Validity VFS301 sensor working with Digital Persona on Win 7 64
bit as it is supposed to.

DO NOT INSTALL WBF drivers from any websites or from drivermax.. These drivers only allow logging in Win7 and not website log in.

1) First UNINSTALL all software and DDK (validity drivers)....
Make sure you also go to Control Panel => Device Manager => Validity Sensor
UNINSTALL the sensor and check "delete the driver software for this device"

2) Then make sure you REBOOT

3) Download and Install Validity drivers from HP
ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48509.exe

4) REBOOT AGAIN ... it is important

5) Download Digital Persona ver 4.11.3805 from link below
http://d11tvxmfjhi64o.cloudfront.net/X64/Setup.exe
(This file is taken from
http://forum.notebookreview.com/hp-compaq-voodoo-pc/404164-drivers-hp-dv6-gen-2-dv7-gen-3-dv8-hdx16-...


6) RUN the Setup.exe
When it asks to install driver for finger print reader (the first dialog you get when you run the setup.exe)
DO NOT click INSTALL
Leave the installation window as it is...

18/9/2014 DigitalPersona, Validity fingerprint and Windows 7 - HP Support Forum - 234852
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DigitalPersona-Validity-fingerprint-and-Windows-7/m-p/234852 17/17
7) Open windows explorer by pressing win+E

8) Go to

C:\Users\Username\AppData\Local\Temp\
click the column "Date Modified" to sort the last modified files first in the list
You will have a folder with {05B54AFA-28C6-4FED-A0E6-3F235641DA1D} <============= EXAMPLE only it will be different
on your computer
Go in the folder and you will see some ini files with a file named "fingerprint reader drivers.prq"
open "fingerprint reader drivers.prq" in notepad.exe
Delete all the lines of text in the file "fingerprint reader drivers.prq" and save the empty file.

9) return to Digital Persona setup dialog mentioned in point 6
Now click INSTALL and let it install the software
It will open the same folder again and then continue install...
When it asks to REBOOT click YES

10) After REBOOT the finger print reader is working without a hitch.

REMEMBER THE KUDOS IF MY SOLUTION SOLVES YOUR PROBLEM



==========================================================
HP Pavilion dv6-2164tx Intel Core i7 Q720 / 6 mb L3 cache
HDD 500 gb (7200 rpm) / 4GB RAM / Nvidia Geforce GT 230M 1GB dedicated DDR3
1
1 2 3 6
Message Listing
About HP
Contact us
Newsroom
Investor relations
Living Progress
Accessibility
Events
HP Labs
Jobs
Social Media
Consumer support forum
Enterprise business community
Corporate blogs
HP Partners
Become a partner
Find a reseller
PartnerOne
Customer Support
Power cord replacement
Download drivers
Register your product
Authorized service providers
Training & certification
Product recycling
Home | Email sign-up | Site map | Privacy | Cookies & ad choices | Terms of use | Recalls
2014 Hewlett-Packard Development Company, L.P.
View mobile site
English
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation
United States

Das könnte Ihnen auch gefallen