1

how to improve your

supply chain & logistics
abilities
In as little as 18 months.
Without ever leaving your offce.
Learn More. Inside.
No other credential says Logistics Expert as decisively as a designation or technical education from CITT
2
CITT
You can improve all your professional abilities faster through CITT. As a CITT student you
can be confdent youre getting the most comprehensive depth of technical education available
with courses that compress well over 20 years of experience into fve interlocking, progressive
courses that can be completed online in as little as 18 months.
Whats more, industrys most respected professional designation may be closer than you think.
Advanced standing and course exemptions are available if you have a business degree
or diploma. And if you have fve years of experience in the sector, youve already completed the
practical requirement to earn the designation. Professionals with 10 years of senior management
experience may be eligible for the Executive Fast Track.
1
Henricks, K, Richard Ivy School of Business, University of Western Ontario, Singhal VR, DuPress College of Management, Georgia Institute of
Technology. Supply Chain Disruptions and Shareholder Value, 2005.
3
Why improve your
professional abilities?
Because our business has never been
more complex. Studies prove
that uninterrupted supply
chain operations are more
closely linked to fnancial
performance than any
other operational factor.
1
Yet uninterrupted supply
chains dont just happen.
Theyre managed. By
people with know-how
and experience. People
who can solve problems
quickly and who can handle
the real-time challenges that
todays supply chain operations run into. Bizarre
weather patterns. International confict. Mountains
of regulation. Shared liability. Post-9/11 security.
Reduced emissions targets. Increased competition
and razor-thin proft margins. And brand loyalties
that evaporate with one stock-out or product
delay. Its a lot to understand and a lot to master.
Theres a lot on the lineincluding your future.
CITT can help you master the logistics
business faster than learning it on-the-job.
We can help you learn how to create and
manage more integrated, sustainable and
proftable supply chains and logistics operations
while boosting your own promotability,
marketability and bankability.
Let CITT help you get
smarter, faster.
Read on. Click or call for more information:
416.363.5696 www.citt.ca
4
expert-level
cred-ability
Nearly 50% of supply chain & logistics professionals choose
CITT to develop and demonstrate their professional ability.
Dont be left behind.
2
11th Survey of the Logistics Professional, Canadian Transportation & Logistics, February 2010.
5
Get CITT-certifed to
prove youre an expert.
A professional designation from CITT
is industrys most common and
respected standard of profciency.
Theres no higher bar. In fact,
nothing says Logistics Expert
as decisively as a designation
from CITT.
A designation from CITT has
the best ROI in the business.
CITT has the most affordable
industry courses and overall
designation program. Students can
also apply for fnancial assistance or a
number of academic scholarships.
More details: www.citt.ca/scholarships or
www.citt.ca/fnancial_assistance
CITT provides high value support for
professionals and their companies.
As a student, associate or fully-certifed member
of CITT, you can access opportunities that
support you, keep your knowledge
up-to-date and help your business
succeed. These include:
Industry-wide promotion of
the CITT designation
FREE educational webinars
FREE access to a community
of collaborative professionals
Local Councils
FREE online job postings
and career centre
A leading-edge
educational
conference
www.citt.ca.
To register. Or for more information.
6
comprehensive
do-ability
You might spend decades working to gain the breadth and depth
of knowledge thats compressed into CITTs specialized logistics
courses and delivered by noted trade practitioners.
7
www.citt.ca.
To register. Or for more information.
CITTs 5-course suite of specialized
logistics courses will equip you with
a depth of understanding that is
more complete and comprehensive
than any other, similarly named
set of industry courses offered
anywhere in Canada.
After completing these fve
courses, youll have the best
technical foundation for
proftably managing stable,
sustainable (multi-modal) supply
chain logistics available today.
Youll also be well on your way to
earning a professional designation
from CITTespecially if you already
have a business degree or diploma.
Contact us to fnd out if you qualify for advance
standing for a designation from CITT.
The fve CITT specialty logistics courses are
made up of three core courses plus two
electives.
Core courses:
Transportation Systems
Logistics Processes
Integrated Logistics
And choose any two from:
Logistics Decision Modelling
Transportation Economics
Transportation Law
All are described later (pp. 8-19).
Read on to improve your abilities.
8
Transportation Systems
adapt-ability
Transportation Systems provides a complete operational understanding of all available
transportation modes, intermodalism, and the vital supporting services, agencies, and
implementation factors involved in freight management. Learners gain the ability to quickly
adapt to changing conditions, managing the transportation of raw materials and goods to or
from international destinations as well as across Canadas complex geographychoosing
the safest and most cost-effective and time-appropriate mode or combinations of modes.
Providing the deepest coverage of this specialized feld of any course available to industry,
Transportation Systems provides the best foundation of knowledge for anyone who buys,
sells or manages the fow of goods and productor is impacted by transportation logistics.
Take Logistics Processes as the complement to this course. Then add other specialty courses
to deepen your understanding.
9
Transportation Systems helps professionals
streamline decision-making to minimize errors that
can lead to longer transit times, increased costs of
transit, unnecessary inventory carrying cost, fnes
for non-compliance, and increased handling
and damage.
Course grads will be able to:
Understand and capitalize on the
comparative effciencies of various
modes of transportation (rail, road, air,
water and pipeline) and the procedures
and documentation required for each.
Streamline the process of getting
product to market, optimizing the secondary
transportation services that compliment intra-modal
and inter-modal supply chain operations.
Optimize the use of specialized intermediaries
(freight forwarders, transportation brokers, customs
brokers), knowing when to use them, how to evaluate
their cost and quality and learn ways to minimize the
time spent coordinating their services.
Apply operational insight to negotiate more effectively
and confdently with all stakeholder groups.
Reduce or avoid personal and corporate exposure
to fnes, seizure of goods, environmental damage
and criminal charges by recognizing relevant
safety standards and transportation legislation,
including the Transportation of Dangerous
Goods Act.
Over 80% of course grads say they
can apply learning from Transportation
Systems in their daily work.
With todays global competition,
the margin for error is very small.
This course can help you maintain
your competitive advantage.
www.citt.ca.
To register. Or for more information.
Transportation Systems
10
Logistics Processes
maneuver-ability
Logistics Processes connects multi-modal transportation to the wider supply chain function and
its many, interlocking components. This course sharpens learners ability to optimize the variables
that create effciencies within day-to-day operations while managing operational liabilities and
obligations. Whether applied to simple modal choices or complex (multi-carrier/multi-modal)
projects, learners will be able to maneuver materials, fnished goods and information effciently
through all points and processes before, between and after transportation links.
Building on the detailed study of each transportation mode in the Transportation Systems course,
Logistics Processes continues the learning for any professional who wants or needs a more
in-depth understanding of the industry. Graduates of both courses are ready for more advanced,
management-oriented logistics courses such as Logistics Decision Modeling and Integrated Logistics.
Prerequisite: Transportation Systems
11
Logistics Processes helps professionals learn how
to move products and related information through
multi-faceted supply chain operations from source to
destinationon a national and international scale
using single or multi-modal systems in a safe,
time- and cost-effcient manner.
Course grads will be able to:
Understand and select the best
warehousing, materials handling, and
unitization strategies to minimize the cost,
time and space needed to handle and
store goods between transportation links.
Procure logistics suppliers using sound
selection criteria and develop performance
metrics for cost-effectiveness and service quality.
Negotiate stronger contracts and prepare complete
Bills of Lading that avoid common errors and
omissions and formalize service expectations, legal
responsibilities as well as rates.
Minimize the companys exposure to damage,
loss or liability through the use of proactive
risk management strategies, adequate insurance
and more successful claims.
Facilitate smoother international trade for their
companies by having a good working knowledge
of: documentation required for international
transportation, Canada Customs import/export
processes, current Incoterms and the role of
customs brokers.
Over 90% of Logistics Processes
grads recommend the course to
their colleagues.
Logistics Processes helps streamline
the entire supply chain process.
www.citt.ca.
To register. Or for more information.
12
Transportation Economics
survive-ability
Transportation Economics applies economic principles to the proftable management of
transportation and logistics. Working with a deeper understanding of macro-economic trends,
government intervention (or deregulation) and a better knowledge of how to use micro-economic
levers to their advantage, learners can make seemingly uncontrollable infuences on supply chain
proftability much more predictableand survivable.
Transportation Economics is recommended for buyers or suppliers of transportation services or anyone
involved in pricing decisions, planning of supply, demand or supply-chain capacity management.
Prerequisites: Transportation Systems and Logistics Processes
Recommended: Introductory Economics or equivalent
13
Transportation Economics helps
professionals understand, anticipate and adjust
for economic factors impacting their business,
allowing them to compete and remain proftable
even in tough economic, competitive or
regulatory conditions.
Course grads will be able to:
Anticipate how the health of Canadas
economy will impact supply, demand,
pricing and proftability in the supply
chain and transportation sector and how
to best respond to economic cycles.
Understand how government regulations
impact companies operations, costs and
pricing.
Recognize the early signs of changes in supply and
demand in the various transportation modes, and adjust
modal planning to avoid cost increases and service
delays or interruptions.
Perform thorough cost/beneft analyses,
identifying all costs (direct, indirect, internal and
external) so companies are better prepared to deal
with competition.
Apply key economic concepts such as the point of
diminishing returns and economies of scale to pricing
and proftability decisions.
Develop different transportation pricing
strategies considering a variety of inputs such
as: marginal and average costing, peak load,
fronthaul and backhaul pricing, congestion cost
pricing and price discrimination.
Over 83% of Transportation
Economics grads recommend the course
to their colleagues.
Higher profts, lower costs,
better negotiation skills.
www.citt.ca.
To register. Or for more information.
14
Transportation Law
invulner-ability
Transportation Law focuses on sector-relevant legislation, regulations and contract law to limit personal
and corporate exposure. It provides precedent-rich insight into how legal and commercial accountabilities
are judged in the transportation sector. This helps learners develop a deep understanding of how sector-specifc,
Canadian legislation is applied and how commercial contracts and claims work across all modes of
transportation. With a new ability to decipher the evolving case law that impacts the import, export and
domestic transportation of goods, learners will be able to operate in compliance with laws, understand their
obligations, exercise due diligence and know when to seek legal counsel.
Transportation Law is a must-have course for anyone who has any accountability for compliance or is
involved in the development, execution or fulfllment of contracts.
Prerequisites: Transportation Systems and Logistics Processes
Recommended: Business Law or equivalent
15
Transportation Law helps professionals
identify and introduce the protections necessary
to reduce corporate and personal vulnerability
to transportation-related administrative, civil and
criminal liabilities.
Course grads will be able to:
Understand and apply relevant case law
and government statutes to ensure their
companys transportation operations are
compliant with legal requirements.
Minimize or avoid claims by
understanding common law and Contracts
of Carriage across the specifc modes as
well as the role and limits of the Bill of Lading.
Find and use legal precedent to initiate and
strengthen claims against carriers or other
third parties.
Get the most value from outside legal counsel
by being better informed and able to ask the right
questions, saving your company time and money.
Nearly 90% found Transportation Law
relevant to their job and rated
it as Good or Excellent.
The legislation and regulations are
constantly evolving. So being able
to decipher them means that you can
maintain your compliance.
www.citt.ca.
To register. Or for more information.
16
Logistics Decision Modeling
control-ability
Logistics Decision Modeling helps professionals and their organizations learn how to control risk and
maximize the use of scarce organizational resources. Learners use modeling to analyze a variety of
commercial inputs and understand the impact of different scenarios. They become skilled at using proven
techniques and standard industry decision-support tools. Corporate decisions-making can be more
methodical, and better informed.

Logistics Decision Modeling is recommended for anyone in a supply chain or logistics decision-making
role who wants to have more credibility with senior management, or who wants to advance to an
executive position within the industry.
Prerequisite: Transportation Systems and Logistics Processes
Recommended: Financial Management or the equivalent
17
Logistics Decision Modeling helps
professionals make better informed decisions,
avoiding signifcant errors that can result in
higher costs, delivery delays, and the loss of
revenue and proft.
Course grads will be able to:
Apply their knowledge of fnancial
statements to quickly identify CVP
(cost-volume-proft) relationships
between fxed and variable costs.
Analyze their business, modeling and
evaluating multiple what if scenarios
on everything from inventory control,
capital budgeting to CVP, using best practice
techniques and built-in capabilities of Microsoft Excel.
Conduct multi-factor analyses through the
evaluation of inputs from interrelated departments
such as fnance, marketing, production, transportation,
inventory and quality control.
Gain a deeper understanding of inventory control
as a major corporate concern by learning how to
determine the costs of holding inventory as well as
the costs associated with stock outs, economic order
quantity and safety stock.
Allocate scarce resources using repeatable decision-
making processes that consider key factors such
as people, money and equipment capacity while
calculating the maximum inventory investment.
Nearly 90% of course grads
recommend Logistics Decision
Modeling to their colleagues.
Logistics Decision Modeling helps
pros plan their business using facts, not
gut-feel. Managers who learn and use
these techniques can signifcantly
reduce poor decisions.
www.citt.ca.
To register. Or for more information.
18
Integrated Logistics
sustain-ability
Integrated Logistics is a comprehensive, senior-level course that explores how integration is crucial
to sound logistics operations within successful and sustainable organizations. It helps learners create
effcient, silo-free logistics systems and decision-making environments, integrating all activities
involved in the cost-effective and uninterrupted movement of materials and information from their
source to the point-of-consumption.
Leveraging all of CITTs other technical courses, this practical, systems-oriented course is valued
by transportation professionals, practicing or aspiring logistics and supply chain managers and other
professionals involved in the procurement, fow or management of goods.
Prerequisites: Transportation Systems and Logistics Processes.
19
Integrated Logistics helps professionals
design (or redesign) responsive, integrated systems
within cross-functional supply chain and logistics
environments to deliver maximum value to all
stakeholders while minimizing exposure to service
interruptions.
Course grads will be able to:
Integrate full systems. Understand,
align and integrate all internal and
external functions into one cohesive
system that encompasses: production
planning, procurement, materials
management and handling, quality control,
inventory control and order processing,
warehousing, data exchange, fnance, transportation
and customer service.
Develop overall supply chain metrics needed to
better understand the fnancial impact of supply chain
strategies on the income statement, balance sheet,
corporate proftability and return on investment.
Understand and apply diverse operational approaches
to inventory management (i.e. Just in Time, Material
Requirements Planning, Distribution Resource
Planning), while considering the Total Cost of
Ownership and the Economic Order Quantity approach
to inventory decision-making.
Allocate physical and fnancial resources to
the parts of the organization that best suit the
entire logistics system.
Identify legal, ethical and human resource
factors that impact decisions.
Create micro and macro value chains.
Rated MOSTVALUED CITTcourse
by the majority of recent CITT Grads.
Comprehensive. Someone might
take 10-15 years of working on the
job to acquire these insights and
knowledgeif ever.
www.citt.ca.
To register. Or for more information.
20
Business
manage-ability
Complementing the specialized logistics curricula from CITT, these business courses develop
well-rounded management professionals. They prepare course grads to meet the challenges of
supervisory and executive roles.
Take these courses if you dont already have a business degree or diploma, have gaps in your resume
or just want to sharpen your general management skills. You only need to take fve (or provide proof
of equivalency) to complete the business knowledge requirement for a designation from CITT.
But take as many as you want for your professional development.
Some of these courses (or their equivalent) are recommended prerequisites for CITTs specialized
logistics curriculum.
21
Get a university-level business
educationif you dont already
have one. If you already have a business
degree or diploma you can apply for
advanced standing for a designation from
CITT and arrange for course exemptions.
J ust contact us.

No Degree or Diploma?
No problem.
You can access outstanding
business courses offered by CITT in
partnership with the world-class University
of Toronto School of Continuing Studies.
Take any fve of the following courses to meet
the requirement for a designation from CITT:

Business Approach to Writing
Business Law
Business Management
Business Strategy
Financial Management
Introductory Economics
Marketing: An introduction
Organizational behaviour
Risk Assessment

As with CITTs specialized logistics
courses theyre offered online so
you can study from anywhere across
Canada or around the world.
Or if you prefer to learn in a classroom
setting, you can complete the equivalent
courses at the university or college
most convenient to you.
www.citt.ca.
To register. Or for more information.
22
convenient & nationwide
access-ability
23
No matter where you live or work,
CITT is there for you.
Everything we offer is available in a
combination of live, local and online
delivery: courses, frst-class student
and membership services,
and ongoing professional
development.
The specialized logistics
courses from CITT as well as
our management skills courses
are all offered through online
learning.
If you prefer learning in a classroom
setting, you can complete most of the
required courses with CITTs academic partners,
depending on where you live.

For an up-to-date listing of courses and
classrooms, visit us at:
www.citt.ca/program
Please register directly with the
academic provider, and contact
us to qualify for a student
membership in CITT.

Browse our website for full
course information, including
semester starts and other
information about the
course of study and the
designation from CITT.
www.citt.ca.
To register. Or for more information.
-ability
supply chain & logistics
An expert-level technical and business education
and a professional designation from CITTare all affordable,
nationally-accessible and have the best ROI in the business.
Theyre ideal for anyone who buys, sells or manages the fow of
goods and productor is impacted by transportation logistics.
And anyone who wants to get smarter, faster.
Industrys most respected and widely held designation may be
closer than you think. Advanced standings, exemptions and Fast
Tracks are available. Call or click to fnd out if youre eligible.
10 King Street East, Suite 400
Toronto, Ontario M5C 1C3
416.363.5696
info@citt.ca
www.citt.ca