Building a healthy corporate culture is one of the keys to a successful business.

The term Corporate Culture generally refers to , values or social ideas that members in an organization
share.[1] Culture is management tool and is recognized as part of management theory.

The behavior of an employee in an organization serves as an indicator of its organizational culture which
is much influenced by its value system.

Having observed several industrial organizations some common traits that builds healthy corporate
culture in its effective organization are as follows:

1. Quest for learning and better performance

2.Lucid and Formal Organizational Structure

3. Healthy benefits to employees inculcating feeling of belongingness to the organization, thereby
eliciting commitment and loyalty from employees towards organization.

4. Adherence of rules and values

5. Integrity

6. Passion to succeed driven into every member of the organization.

7. Delivery of goods and services as committed.

Thus a healthy corporate culture is built through proper man-management techniques put into action,
which in turn aids in shaping a peacefully coherent work environment with healthy interactions capable
of drawing out the maximum potential from the employed.

Judith E Glacer and Richard D Glacer opined in an article titled The Neuro-Chemistry of Positive
Conversations [2] that;

When we face criticism, rejection or fear, when we feel marginalized or minimized, our bodies produce
higher levels of cortisol, a hormone that shuts down the thinking center of our brains and activates
conflict aversion and protection behaviors. We become more reactive and sensitive. We often perceive
even greater judgment and negativity than actually exists. And these effects can last for 26 hours or
more, imprinting the interaction on our memories and magnifying the impact it has on our future
behavior. Cortisol functions like a sustained-release tablet the more we ruminate about our fear, the
longer the impact.Positive comments and conversations produce a chemical reaction too. They spur
the production of oxytocin, a feel-good hormone that elevates our ability to communicate, collaborate
and trust others by activating networks in our prefrontal cortex. But oxytocin metabolizes more quickly
than cortisol, so its effects are less dramatic and long-lasting.

Based on the above, Author Lawrence Miller (Management Mediations)[3] is of a firm opinion that the
chemistry of conversation is important to all managers, where in bad behavior that increases cortisol
levels reduces conversational intelligence as he calls it C-IQ which refers to a persons ability to
connect, think innovatively, empathetically, creatively, and strategically with others. He opines that
behavior that sparks oxytocin by contrast raises C-IQ.[4]

Thereby success in an enterprise can be brought about, through effective leadership, which educes open
communication, which in turn would contribute towards bringing down conflict levels, thus leading to
higher productivity and distinguished gains, which in turn testifies about the healthy corporate culture
of an organization.


[1] K K Ahujha, Industrial Relations, Theory and Practice

[2] http://blogs.hbr.org/2014/06/the-neurochemistry-of-positive-conversations/

[3]http://www.lmmiller.com/blog/2014/06/28/corporate-culture/coaching-kata-2/

[4] Lawrence M Miller, Management Mediations,2014

______________________________________________________________________

An extract from a book on ' Industrial Relations Today' soon to be printed and released, authored by Ms
Henrietta Newton Martin. Contents are also available in some other sites.

Note:
The text available in this extract publication is subject to the copyrights law.

Using the material in this site, or in the articles/legal views, without authorized permission of the author
/owner of the site; and testing the veracity of its contents, you would be doing so at your own risk.
Unauthorized usage of data, attracts severe penalties.