54660 Cheras, Selangor Darul Ehsan. ______________________________________________________________________
Customer Service Department, (cjk/23/13) SYABAS, Lembah Pantai, 59990 Kuala Lumpur. 20 FEB 2013
Dear Sir,
Complaint of Water Supply Disruption.
With reference to the above, I would like to draw your attention to the problems faced by residents of Taman Maluri. We are currently experiencing heavy water outages caused by a broken pipe underground. Disruption frequent in our neighborhoods since January due to now. Difficulties we had experienced during the disruption of water supply due to daily life cannot be done perfectly.
2. I would like to express our disappointment that we could not do the routine implementation of water supply disruption. Apart from that we also give rise to many problems such as difficulty getting clean water for washing, cooking and drinking. This interference makes it difficult for us to conduct such day job in the morning, clean water for bathing and breakfast. We also have to take other initiatives such as collect rainwater. Over the past two days because of concern that residents no rain Maluri difficult for us to get clean water to prepare breakfast and take a shower before going to school or work. For your knowledge, two residents to the hospital Maluri detained for suspected cholera outbreak, more worrisome causes of interference occurring water and contamination areas. More complicate further when we lived in apartment elevators are often unable to work, we had to take a water source through the stairs. We are also concerned about pregnant mothers also had to carry water through the ladder.
3. We know that the country is undergoing a process of transformation where efforts are underway to ensure that Malaysia is experiencing current and planned sustainable development. But the efforts towards the development of the physical, including the withdrawal of foreign investment to ensure the level of quality of life will not be affected if the water is not as important as the facilities can be provided. Based on three main factors mentioned, we can not discount the fact that the water supply crisis can occur even its impact has been felt in the Klang Valley. Earlier this year a wave of water crisis first stage involves four districts have occurred involving Hulu Langat, Sepang, Kuala Langat and Petaling part until a few days due to reduced service pools in a short period due to high utilization rates.
4. For your knowledge, the source of water supply interruptions occur due to the occurrence of a burst pipe underground .In addition, factors that cause water interruption is due to poorly maintained water pipes nearly 40 years. The possibility of broken water pipes due MRT projects also cause underground pipes are broken. Possibility could also be said the weather for quite a long rainy season occurs during the last month. Various problems occur as well as examples of harassment water drainage ditches and landslides blocked the most likely cause of the pipes rupture Maluri Park and lead to disruption of water until now. I am confused as representative of the population as a dead end to find a solution to overcome the problems plaguing water during the absence of water because we are not sure to who to make a complaint until conditions become more severe. We have difficulty in daily routine of having to bathe in public toilets, and water filters to cook. The situation became uncomfortable because clothes cannot be washed, school shirts also cannot be washed because without water supply. Childrens learning will be interrupted because of discomfort with a poor environment.
5. Imagine if the situation continues it sure that the planning and development will be retarded not a little to the socio-economic implications of the country. What more Kuala Lumpur and Putrajaya, the economic hub of the country. What is feared that consumers have had to deal with this problem if no proactive measures were taken. When this situation occurs, the country is still grand as an investment destination will be affected after the first wave of the crisis is felt at the beginning of this year, a second wave of water crisis in the listed areas and this could not have happened to more harm if projects in rural development projects the area continued. Then the action is not approving development in these areas is a necessary action to ensure the sustainability of water supply. Besides increasing water discharge untreated capacity is done with ascending level of all infrastructure including water supplies and system maintainability logiest ranks namely pipes and connectivity. Addition logy maintainability is among the memorable attempt to hasten including coaching Logy Langat Water Skincare toughest two are still supporting them. All business ventures involve boarding high and require a graduation party in power there is the Kingdom Centre country. In this context, the settlement immediately issue is still the toughest issues, including structuring of the original water industry in Selangor reasonable given serious attention.
6. Later maintained faucet repair fail to identify damage pumps available in the pump house and the failure to identify this damage has caused greater damage occurs, thus leading to disruption of water supply to users. Authorities also failed to take immediate action in repairing damage pumps. A solution is refurbishment or maintenance of pipe with pipe replacement resistant to rust and has a life expectancy longer maintenance and upgrade type or system of pipes frosstop the annual attic system. What is important, the main thrust of this effort should be focused on human rights to water quality and continuity of life. As water is seen as an extension of life, just as the effort to maintain it. Thus, we would like to suggest that the authorities make stringent checks on the pipes regularly. They should also ensure that to take action such as restoring water supply and repairing the burst pipes. We would like to appeal to your sense of fairness and hope prompt action will be taken regarding these matters
Yours faithfully, Lim Lam Thye (TAN SRI LIM LAM THYE)