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E-BUSINESS SYSTEMS
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ONLINE TRANSACTION PROCESSING SYSTEMS play a strategic role in Webenabled businesses. Many firms are using the Internet and other networks
that tie them electronically to their customers or suppliers for online
transaction processing (OLTP).
Such real-time systems, which capture and process transactions immediately,
can help firms provide superior service to customers and other trading
partners. This capability adds value to their products and services, and thus
gives them an important way to differentiate themselves from their
competitors.
quickly and correctly captured for processing is one of the major design
TRANSACTION PROCESSING
Transaction processing systems process data in two basic ways: (1) batch
processing, where transaction data are accumulated over a period of time and
processed
periodically,
and
(2)
real-time
processing(also
called
online
DATABASE MAINTENANCE
An organizations databases must be updated by its transaction processing
systems so that they are always correct and up-to-date. Therefore, transaction
processing systems serve to assist in maintaining the corporate databases of an
organization to reflect changes resulting from day-to-day business transactions.
For example, credit sales made to customers will cause customer account
balances to be increased and the amount of inventory on hand to be decreased.
Database maintenance ensures that these and other changes are
reflected in the data records stored in the companys databases.
DOCUMENT AND REPORT GENERATION
Transaction processing systems produce a variety of documents and reports.
Examples of transaction documents include purchase orders, paychecks, sales
receipts, invoices, and customer statements. Transaction reports might take the
form of a transaction listing such as a payroll register, or edit reports that describe
errors detected during processing.
INQUIRY PROCESSING.
Many transaction processing systems allow you to use the Internet, intranets,
extranets, and Web browsers or database management query languages to
make inquiries and receive responses concerning the results of transaction
processing activity. Typically, responses are displayed in a variety of prespecified
formats or screens. For example, you might check on the status of a sales order,
the balance in an account, or the amount of stock in inventory and receive
immediate responses at your PC.
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