Welcome

Home Help
Buildings Business Communities > Lessons Learned > Article #12502
Lessons Learned
Identify Per Stream Packet Loss on the NSM5200
Created on: Feb 6th, 2013 - Last modified: Feb 6th, 2013

LL#12502
NOTICE
COMPLEX PROCEDURE REQUIRED.
The resolution of this article has many complex steps that may result in unforeseen results if not performed correctly. If you are
at all unfamiliar with the requirements, please contact Product Support Services for assistance.
How to identify per stream packet loss on the NSM5200.
Video Management
Endura NSM5200 All Versions
Need to verify packet loss on specific streams.
Launch Endura Utilities, log in and press Search.
note: The default login credentials for Endura Utilities version 2.2 and below is [Username: Administrator |
Password: configapp]. Endura Utilities version 2.3 and greater removed that unique login credential
requirement,
authenticating instead against the standard Endura Credentials used for WS5XXX and VCD5200; The default
login in that case is [Username: admin | Password: admin].
1.
Right click on any of the NSMs in the pool and choose SSH into [Username: root | Password: pel2899100]

2.
Type in nsterm and hit Enter 3.
This should bring up a Connection Selection screen (If this screen does not appear type in the word find
and hit Enter)
4.
Type the number directly to the left of the desired nsd and press Enter. In this example, it was number 1. 5.
Issue
Product Line
Environment
Cause
Resolution
Quick links
Help on Lessons Learned
Buildings Business Communities
Cross Reference Tool
Buildings Business Extranet
Email Product Support
Contact Product Support office
Submit Lessons Learned
Translate this page
Select Language
Please rate this solution
(55 ratings)
More Like This
Creating an NSM Pool
How can I verify how much storage
time is available on the NSM5200
network video recorder?
Can I replace the RAID card on the
Endura NSM5200 network video
recorder and preserve the existing
video?
Camera is missing from the list of
available cameras to be added to a
recording schedule in the WS5000
software.
Are there two RAID arrays in the
Endura NSM5200 network video
recorder?
Contact Submit
Article #12502 | Buildings Business Knowledgebase http://buildingskb.schneider-electric.com/view.php?AID=12502
1 z 3 2013-12-04 15:34
Type in if v and hit Enter. This will display the packet loss information for each stream recording to this NSM.
(To view the total for the grouped streams from this NSM enter if)
6.
The output from the if v command does not display a uuid to help identify the stream. To identify the stream,
the value of StId from the if v command must be cross-referenced with the value of the StatId in the next
command.
7.
Type i and hit Enter 8.
Compare the StId from the if v output with the StatId from the i output 9.
Article #12502 | Buildings Business Knowledgebase http://buildingskb.schneider-electric.com/view.php?AID=12502
2 z 3 2013-12-04 15:34
Schneider Electric | Terms and Conditions
Output from the if v command
Output from the i command
To determine which camera/encoder this stream is associated with, copy the uuid from the Session ID field. 10.
Minimize this putty window and go to Endura Utilities again. 11.
Paste the uuid in the filter window to determine which camera/encoder the stream is associated with.

12.
404 Views
Article #12502 | Buildings Business Knowledgebase http://buildingskb.schneider-electric.com/view.php?AID=12502
3 z 3 2013-12-04 15:34