ISO AUDIT PREPARATION SHEET

QUALITY POLICY-STATEMENT

QUALITY OBJECTIVES STATEMENT


----------------is Management Representative (Internal coordinator for ISO 9001 related activities)
Key Processes for ISO are Sales, Design, Purchase, Production, Quality, Stores, HR and Admin; MR
and Top Management
The ISO 9001 documentation generally comprise of:
Quality Manual (which mentions Quality Policy, Quality Objectives, organization structure, job
description and how We fulfill ISO 9001 requirements)
Six mandatory Procedures
QSP-01 Control of Documents
QSP-02 Control of Quality Records
QSP-03 Control of Non conforming Product
QSP-04 Corrective Action
QSP-05 Preventive Action
QSP-06 Internal Audit

Work instructions:
Quality Plans: Checklist for incoming inspection, stage-wise inspection, jobwork inspection and final
inspection
Department-wise Records

Internal audits Internal review of the documented systems by trained auditors
Internal audit NC-
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Management review- Review of achievement of Quality objectives as well as Departmental
objectives by core team (The core team consists of MD and heads of all departments)- -------------------
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There are 8 Clauses in ISO:
Main Clauses-Area-wise are as follows:
Top Management-Management Responsibility (5.1, 5.2, 5.3, 5.4 , 5.5, 5.6), Resource Provision (6.1)
Sales and Marketing-Customer related process (7.2), Customer satisfaction (8.2.1)
Purchase-7.4
Design and development-7.3
Production-Control of production (7.5.1); Validation of process (7.5.2); Identification and
traceability (7.5.3); Customer property(7.5.4); Work environment (6.4)
Control of nonconforming Product (8.2.3)

Stores- Preservation of product (7.5.5) ; Customer property(7.5.4); Work environment (6.4)
Control of nonconforming Product (8.2.3)
Quality: Verification of Purchased Product (7.4.3); Monitoring and measurement of Product
(8.2.4); Calibration (7.6); Corrective, preventive action and continual improvement (8.5)
Control of nonconforming Product (8.2.3)

HR and Admin- Human resources (6.2); Infrastructure-(6.3); Work environment (6.4); Corrective,
preventive action and continual improvement (8.5)
Machine maintenance-Infrastructure-6.3;
MR- Control of documents (4.2.3); Control of records (4.2.4); Internal audit(8.2.2); Management
review (5.6); Corrective, preventive action and continual improvement (8.5); Analysis of data (8.4)
General- Control of documents (4.2.3); Control of records (4.2.4); Corrective, preventive action and
continual improvement (8.5); Planning (7.1)
External audits are done by certification agency
Eight Principles of Quality Management:
1. Customer focus
2. Leadership
3. Involvement of people
4. Process Approach
5. System approach to Management
6. Continual Improvement
7. Factual approach to decision making
8. Mutually beneficial supplier relationships