Summary

Feel the freedom of working remotely while still accessing the high-performance 3D and media-rich applications you count on.
With HP Remote Graphics Software (RGS), you can take your graphics-intensive workstation applications wherever you go.
From the remote worker to the road warrior, get complete access to the power of your workstations from any computer in any
location. Collaborate with colleagues around the office or around the world. HP provides remote access to workstation
performance with HP RGS standard with every HP workstation.

New Features in HP RGS 7:

Professional productivity from a Windows 8 tablet
Touch support
Gesture to hot key mapping
Pan and zoom
Virtual mouse
Improved performance when network connection is poor with integrated and improved HP Velocity technology

HP RGS Licensing models

The HP RGS Receiver is a free download for all platforms. There are no monthly fees. The HP RGS Sender is free on HP
Desktop and Mobile Z Workstations. A license is required to run the HP RGS Sender on all other hardware.
HP RGS 7 License Products
1
Not required for HP Desktop and Mobile Z Workstations Electronic Delivery Physical Delivery
New
License
Upgrade
2
License
Japan China
New Upgrade
2
New Upgrade
2
HP RGS 7
License
One license required for each RGS
sender system
F9L57AAE F9L60AAE F9L57AA F9L60AA F9L59AA F9L62AA
HP RGS 7
Floating License
Use of license server where licenses are
"checked out" on a concurrent use basis
up to the number of licenses purchased
F9L51AAE F9L54AAEB4G44AA F9L54AA F9L53AA F9L56AA
System Requirements (Sender and Receiver):
1.5 GHz or greater processor with SSE2 multi-media instruction extension
32-bit color display adapter
512 MB RAM minimum
Advanced Video Compression Requirements
Sender GPU encoding: NVIDIA Quadro 2000 or better graphics card with driver version 305.29 or greater
Sender CPU encoding: 4 cores or more running at 2 GHz (minimum); 8 cores or more running at 2 GHz (recommended)
Receiver CPU decoding: 2 cores or more running at 2 GHz
Public internet access on the receiver side for one time feature activation. If a proxy is required, Windows system must
be set up with manual proxy configuration, not PAC or WAPD (automatic configuration script and automatic proxy
detection)
1
These products require an end-user e-mail address identified on the order for delivery. Customer is responsible for creating
back-up CD and hardcopy of LTU if needed.
2
To qualify for RGS 7 upgrade licenses, customers must already own valid RGS 6 or 5.4 licenses.
QuickSpecs
HP Remote Graphics Software 7
Overview
DA - 13189 Worldwide QuickSpecs Version 22 9/22/2014 Page 1

HP RGS 7 Support
System Requirements (Sender and Receiver):
1.5 GHz or greater processor with SSE2 multi-media instruction extension
32-bit color display adapter
512 MB RAM minimum
Advanced Video Compression Requirements
Sender GPU encoding: NVIDIA Quadro 2000 or better graphics card with driver version 305.29 or greater
Sender CPU encoding: 4 cores or more running at 2 GHz (minimum); 8 cores or more running at 2 GHz (recommended)
Receiver CPU decoding: 2 cores or more running at 2 GHz
Public internet access on the receiver side for one time feature activation. If a proxy is required, Windows system must
be set up with manual proxy configuration, not PAC or WAPD (automatic configuration script and automatic proxy
detection)

HP Remote Graphics Software (RGS) is supported to the OS level on the HP platforms cited in the support matrix below (with
appropriate HP factory installed OS images). If HP can reproduce the behavior per this structure, the issue will be handled per
standard process; otherwise the issue must be addressed between the customer and the hardware platform provider. HP RGS
comes with 90 days of phone-in software support to help customers get setup. A Care Pack is required for further support.

Support Matrix
Windows 7
Professional, Enterprise
Windows 8.1
Pro, Enterprise
SLED 11.3
Sender:
HP Z Workstations
HP WS460c (Gen6)
64-bit
Bare Metal &
Citrix XenServer v6

HP WS460c (Gen8)
64-bit
Bare Metal &
Citrix XenServer v6
HP SL390 (Gen7)
HP SL250 (Gen8)
HP DL380p (Gen8)
HP Moonshot M700
Receiver
Thin Client Receiver Windows Embedded Embedded Linux
HP t610 WES7, WES8 HP ThinPro 4.3, 4.4
HP t620 WES7, WES8 HP ThinPro 4.4
HP t820 WES7, WES8
HP mt40/41 WES7
HP RGS is supported on virtual machines with GPU pass-thru and NVIDIA vGPU.
Examples of Client Virtualization Brokers that support HP RGS: (Contact these partners for more information and support
details)
Leostream Connection Broker
VDIworks VDP
Mechdyne Connection Portal
NICE EngineFrame
NOTE: Supported Linux distributions may require specific versions of the kernel, xorg.config, and/or xserver.
QuickSpecs
HP Remote Graphics Software 7
Overview
DA - 13189 Worldwide QuickSpecs Version 22 9/22/2014 Page 2
NOTE: Game Mode and Advanced Video Compression (AVC) are not supported HP RGS features on the HP M700 Moonshot
Cartridge.

HP Care Pack Services

One Year Phone-in HP RGS technical support. HP recommends one care pack for every 200 RGS users. May not be available
in all countries
1 Year 9x5 UC268E
1 Year 24x7 UC267E

QuickSpecs
HP Remote Graphics Software 7
Overview
DA - 13189 Worldwide QuickSpecs Version 22 9/22/2014 Page 3
September 22, 2014 - From Version 21 to 22
Added
Added RGS NVIDIA vGPU support matrix notes.
Removed
RHEL v5 support
July 1, 2014 - From Version 20 to 21
Added
Added Moonshot Notes.
June 11, 2014 - From Version 19 to 20
Changed
Updated throughout to reflect version 7 of the software.
October 16, 2013 - From Version 18 to 19
Changed
Updated to mention ZBooks.
October 2, 2013 - From Version 17 to 18
Changed
Support, Matrix, and Care Packs were revised.
May 8, 2013 - From Version 15 to 17
Changed
Refreshed the document for a May 8 release.
April 25, 2013 - From Version 14 to 15
Changed
Updated the Operating Systems table, adding in the ISS information.
February 22, 2013 - From Version 13 to 14
Changed
Removed the first table in the document.
February 13, 2013 - From Version 12 to 13
QuickSpecs
HP Remote Graphics Software 7
Summary of Changes
DA - 13189 Worldwide QuickSpecs Version 22 9/22/2014 Page 4
Changed
The QuickSpec was completely revised, including a change in the name of the product.
August 14, 2012 - From Version 11 to 12
Changed
Changes were made in the Features and RGS Support Matrixes sections.
August 1, 2012 - From Version 9 to 11
Changed
The QuickSpec was completely revised, including a change in the name of the product.
May 11, 2012 - From Version 8 to 9
Changed
The QuickSpec was completely revised, including a change in the name of the product.
January 24, 2011 - From Version 7 to 8
Changed
Minor edits were made to incorporate version 5.4.5 including changing the title, completely revising Service and
Support Offerings, adding HP 4320t Mobile Thin Client and HP t5740e and t5565 Flexible Thin Clients, removing HP
6720t and 2533t Mobile Thin Clients and t5720 Flexible Thin Client and removing Broad broker support from At A
Glance.
May 12, 2010 - From Version 6 to 7
Changed
The QuickSpec was completely revised, including a change in the name of the product.
September 9, 2009 - From Version 5 to 6
Changed
The QuickSpec was completely revised, including a change in the name of the product.
June 9, 2009 - From Version 4 to 5
Added
Updated the Supported RGS Receiver Platforms section.
April 16, 2009 - From Version 3 to 4
QuickSpecs
HP Remote Graphics Software 7
Summary of Changes
DA - 13189 Worldwide QuickSpecs Version 22 9/22/2014 Page 5
Changed
The QS name was updated to reflect the release of v5.2.5 of the product. Changes were made in the At A Glance,
Supported RGS Sender Platforms, and Supported RGS Receiver Platforms sections.
January 5, 2009 - From Version 2 to 3
Changed
Corrected issue with PDF file.
December 22, 2008 - From Version 1 to 2
Changed
The QuickSpec was completely revised, including a change in the name of the product.

Copyright 2014 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set
forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are trademarks of the Microsoft group of companies. For more information visit: hp.com.
QuickSpecs
HP Remote Graphics Software 7
Summary of Changes
DA - 13189 Worldwide QuickSpecs Version 22 9/22/2014 Page 6