Diane Peters

Ft. Washington, Md. 20744

dpeters@starllc.biz

Extensive experience managing complex projects, leading consulting teams, providing
Management Consulting, Team Building, Professional Development, Workforce Development,
Organizational Management, Training Facilitation, and Executive Coaching services to to
federal, state, local governments and commercial clients.


PROFESSIONAL EXPERIENCE

OD Practioner/Trainer 2011 Present

Independent consultant providing a broad range of support and advisory services that focus on
results-oriented solutions for organizational and business improvement efforts

Provide organizational management services to federal, state and local government and
commercial clients to include change management, team building, training and focus
group facilitation, process improvement
Facilitate executive development initiatives through assessment, leadership
development, coaching, and mentoring
Provides program management to federal and state workforce development
organizations to support them in meeting established performance measures.
Serve as a grant review panelist for U.S. Department of Labor
Design and deliver training to federal, state and local government personnel in a variety
of topics to include data-based decision making, systems development, process
improvement, team building, and basic management and supervision
Provide teacher effectiveness training to academic education and vocational training
instructors
Assess program performance through the conduct of operational assessments
Support clients in the development of action plans to address opportunities for
improvement in educational programs, specifically literacy and numeracy outcomes
Conduct research as needed
Data gatheringsurveys, interviews, observations
Analysis of the data
Organizational diagnosis, based on the data
Reports with recommendations and options to consider for implementing positive
changes to increase organizational effectiveness, productivity, etc., depending on the
clients goals
Reports with recommendations and options to consider for implementing positive
changes to increase organizational effectiveness, productivity, etc., depending on the
clients goals
Develop appropriate reporting of task deliverables.






Vice President 2005 2011
TCE, Incorporated Camp Springs, Maryland

Directly responsible for the oversight of all Organizational/Talent Management, Strategic
Planning, Research and Development and Executive Coaching, initiatives.
Served as one of the primary points of contact with clients and potential clients.
Manages responsive communications with program managers and contract officers.
Hired and trained technical staff and consultants responsible for implementing project
requirements.
Lead a professional team of staff that provided program management, development and
execution, technical assistance, training and a wide variety of services to the Department
of Labor.
Served as Project Director for the DOL/ETA, Job Corps disabilities assessment initiative
to provide Job Corps staff with the knowledge, training and resources needed to meet
requirements of the Americans with Disabilities Act in delivering services to Job Corps
students. Responsible for executing all aspects of the task deliverables and hiring and
managing staff to maintain a high quality of service.
Provided consulting, management, research and strategic communications in workforce
development, training, and executive coaching for TCE clients.
Lead the training initiative for the U.S. Department of Transportation, Maritime
Administration in development of an Employee Training and Development Program.
Provided strategic planning and communications for DOTs executive staff in program
development and execution of the Departments Transportation Leadership Program.

Director, Education and Training 1999 - 2005
Division of Youth Services, Job Corps Operations Louisville, Kentucky
ResCare, Inc.
Provided direct oversight for all training and technical assistance for Career Development
management staff at 18 Job Corps Centers in the United States and Puerto Rico.
Provided math and reading intervention strategies to academic instructors to improve
learning gains
Analyzed performance data for DOL and corporate compliance, as well as identified
program strengths and weaknesses derived from data, and supported staff in the
development and implementation of DOL policy and program initiatives.
Participated in annual corporate assessments, provided recommendations to address
deficiencies and conducted follow-up site visits.
Served as a facilitator for ResCares Corporate University,(The Executive Development
Institute) in the following areas: Leadership, Teambuilding, Problem-Solving, Data-
based Decision-Making and Systems Thinking.

MEMBERSHIPS

Member, Womens Leadership Exchange (WLE)
Member, Organizational Development (OD) Network (Diversity and Inclusion Committee)
Member, American Society for Training and Development (ASTD)
Member, National Association of Workforce Development Professionals (NAWDP)






EDUCATION

CICA Seminary Honorary Doctorate of Divinity
Trinity Washington University BA Elementary Education; MSA Organizational
Management (2014)
Dartmouth College Certificate Minority Business Executive Program,
Tuck School of Business
Coach Training Alliance
(CTA) Certificate Human Capital Coach
NAWDP Certificate Workforce Development Professional
American Management Association Certificate Myers Briggs Type Indicator Practitioner
American Society of Training and Certificate Facilitating for Excellence
Development (ASTD)
TimeToTeach (Classroom Manage- National Training Consultant
ment and Differentiated Instruction)