DEBRA B.

STRATTON
810 Bent Creek Drive
Lititz, PA 17543
Debra.stratton@outlook.com
Home: 717-560-9442 Cell: 717-368-2647


PROFILE

Results oriented with in-depth job experience in business-to-business sales utilizing consultative selling, presentation and
analytical skills, business development and team management. Able to implement business strategy by establishing and
prioritizing objectives, think out of the box to get results and reach or exceed expectations. Accustomed to working in a
fast-paced, multi-tasked environment. Areas of expertise include (but not limited to):

Develop, plan and implement business plan resulting in corporate partnerships
Business skills include: sales, pricing analysis, training, negotiation and problem-solving
Self-starter with ability to take initiative, work independently, build rapport and achieve results
Strong sales, presentation, consultative, communication, leadership, time management and organizational
skills


EMPLOYMENT EXPERIENCE

Business Development Executive: Staples, Bristol PA (8/3/09 8/26/14)
Responsible for business development in the high-end market segments. Researched and prospected companies starting
at the C-level, scheduled face-face presentations with high level decision makers and influencers. Identified level of
procurement pain and customized a program to increase purchasing efficiencies while reducing costs. Responded to
Request for Proposals and engaged team members at the executive and management level.

Business Development Associate: Corporate Express/Staples, Aston/Bristol, PA (1/1/06 8/3/09)
Created prospect leads lists to hunt new accounts. Implemented Staples Way techniques and designed a marketing
strategy to obtain appointment with corporate decision maker. Utilized Professional Selling Skills training to uncover
prospects needs and pain to form a consultative partnership. Analyzed usage reports and submitted pricing
recommendations that resulted in savings to prospect accounts. Developed a program that enabled customer to increase
efficiencies, consolidate vendors, reduce costs and streamline procurement processes. Consistently penetrated various
lines of business to win new business. Exceeded 2007 sales quota and 2008/2009 year-to-date quota.

Account Representative: Corporate Express, New Cumberland, PA (5/04-12/31/05)
Targeted and acquired new mid-market accounts. Demonstrated consultative selling skills. Positioned Corporate Express
as a single source supplier of all product lines. Prepared and presented proposals to new and prospect accounts.
Managed day-to-day needs of existing customers. Worked closely with colleagues and support teams to satisfy customer
needs and achieve sales results. Exceeded 2005 sales and gross margin quotas.

Manpower (15+ years experience) Lancaster, York, Allentown and Bethlehem, PA
Branch Manager: Promoted to Branch Manager with total responsibility for profit and loss of Lancaster
office. Exceeded weekly goal of 10 (in person) business-to-business sales calls with buying
influence/decision maker. Created and developed quantitative models for all existing and potential accounts.
Projected quarterly temporary help anticipated expenditure based on past needs analysis. Established bill
rates for new and existing accounts. Identified rates that would yield maximized profits while remaining
competitive enough to maintain existing clients and partner with new customers. Spearheaded recruitment,
hiring, training, supervision and development of staff. Provided sales training through pre-call planning, joint
sales calls and post-call analysis.

Received Manpowers 2001 Corporate Power Award for Lancaster County for increased sales
Increased profits by 42% through creative pricing and obtaining new business in 2000
Improved overall productivity of office by 100% by doubling weekly billable hours
Developed and managed 30 + accounts and total office staff



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Debra B. Stratton


Account Manager: Held responsibility for overseeing activity and service at $1/2 million account. Updated and
executed quarterly sales and marketing plan. Proactively planned anticipated needs with customers and recruited
accordingly. Conducted Service Evaluations with entire customer base to ensure satisfaction and continued partnership.
Planned and organized Open House for recruiting contacts. Promoted and marketed Manpowers annual Student
Scholarship Program. Worked closely with Office Supervisor and staff to monitor recruiting and retention activities, fill
rates with new and current customers and updated work site visits.

Recruiter/Trainer: Recruited, interviewed and tested professional staff for full time, permanent positions. Wrote and
managed advertising for job openings. Networked with recruiting sources to identify potential candidates. Organized and
implemented course outlines for four week, new employee, training sessions. Taught Manpowers in-take, interview,
testing, orientation and selection process, ISO 9000 policies and procedures, business development and computer skills.
Provided managers with weekly new employee assessments. Worked closely with managers and administration to
identify and fill staffing needs. Assisted 6 offices in creating success by hiring staff with appropriate skills.

Office Services Representative, Account Manager and Director of Sales and Marketing: Closed $3/4 million worth
of business at two separate Fortune 100 companies in Lancaster County. Increased sales by 35%. Generated computer
training revenue. Prepared and delivered proposals, presentations and demonstrations to Manpower customers. Submitted
monthly temporary help usage reports for major accounts. Utilized communication skills to manage (groups of 5-14)
temporary employees. Conducted Quality, Stress Management and computer training sessions. Networked with high
schools, vocational schools, Lancaster Academy and local colleges to attract qualified applicants. Implemented plan to
open second branch office in Lancaster County. Worked with owner to establish office territories.


PREVIOUS EXPERIENCE
Inside Sales Representative - Max International
Customer Service Representative - Wellspring
Customer Service Representative - Manpower
Assistant Dean of Admissions - Wilkes College


EDUCATION/CERTIFICATIONS
CPR certified thru the American Red Cross
Enrolled in Emergency Medical Technician Program - Pennsylvania College of Health Science
Master of Science/Student Personnel Services - Upsala College, East Orange, NJ
Bachelor of Science/Special Education - University of Hartford, Hartford, CT
Accounting and Finance courses - Moravian College, Bethlehem, PA


COMMUNITY INVOLVEMENT
Board of Trustee - Carson Long Military Academy
Youth Aid Panel - Manheim Township Police Department
Shelter for Domestic Violence volunteer
Community Meals volunteer