ERIC JENSEN

Brentwood, TN 37027 (303) 898-9821 Ejensen1443@gmail.com

www.linkedin.com/in/ericjensen1443/

Executive Management Professional
Application Development and Delivery | Production Operations | Data Management
Solutions-oriented, versatile senior IT director with 20+ years experience in providing technical input to
products/tools/processes and working with peers to implement a comprehensive project based planning
process across all groups and projects. Exceptional technology skills combined with proven ability to
minimize product delivery timelines while maximizing the technology budget. A manager who nurtures
talent utilizing a matrix management leadership structure with focus on a shared services delivery model.
Outstanding strategist distinguished for developing strategic partnerships, and implementing and
overseeing complex projects that preserve and protect production environment.

CORE COMPETENCIES

Leadership Culture Career Coach Enterprise Application Delivery Production Operations
Global Matrix Management Strategic Planning Capacity Planning Budget Management
Business Relations Talent Administration Vendor Relations Data Quality Data Architecture
Consulting Marketing Business Intelligence Client Centric Data Analytics
PROFESSIONAL EXPERIENCE

ASURION, INC., Nashville, TN
Senior Director, 2009-Present
Designed and managed a 100 person global application development team in data acquisition and
integration, business intelligence and reporting with a focus on enterprise ROI for all initiatives
Strategically plan future development by serving as a strategic product advisor to vendors and
partnering with business leaders
Push forward intra-day operational improvements by focusing on data harvesting, consolidation and
presentations
Key Application Portfolio includes PeopleSoft, Workday, Kronos, Clarity, Microsoft SharePoint
supporting business intelligence globally, IBM Infosphere, IBM Optim and ETL integration tool sets

Key Accomplishments:
Led all development life cycle activities for PeopleSoft, Kronos, Clarity and SharePoint globally
Utilized a lean approach to support software development while harmonizing business processes,
converted HR system to Workday from PeopleSoft by partnering with HR Business Function
Developed off premises data integration with on premises IAM solution Quest/Dell QuestOne
product
Established corporate policies for Personal Identifiable Information data governance
Achieved $750,000 in efficiencies by supporting all inbound enrollment processing globally by
engaging as a business relationship partner
Saved $1million over 4 years by creating labor structure in the Philippine application development
team by developing a cost conscious, highly technical team which serves as a framework for the 300
person Philippine team
Attained highest retention rate in all of technology for teams larger than 20 by recruiting, hiring and
retaining technology team members globally from 30 to a height of 140, served as Cultural Leader
Achieved $500,000 in labor savings for Technology by effectively integrating global structure for
effective capacity planning and strategic reuse of artifacts
Achieved target staffing goals and budget commitments by revising planning process to support
Technology portfolio base product support

Eric Jensen Resume Page 2

Signature5 Consulting, LLC, Washington, DC
Owner/Managing Partner, 2006-2009
Successfully built a partner based consulting company focusing on PeopleSoft installations and
upgrades, based on personal integrity, trust, and communication leading to repeat business
Saved clients over $4million in consulting labor over other top tier firms
Realized the million-dollar revenue mark in the second year due to strategic planning, creative
solutions and lean development principles resulting in customer satisfaction
Accountable to VPs, CIOs and product manager across IT organization for near term planning and
post implementation/upgrade planning resulting in zero warranty support situations
Key Accomplishments:
Became certified to bid for work (GSA, etc.) by establishing a consulting organization in tight-knit
regional center of WA. DC by working through numerous contract organizations
Created a competitive bidding framework and methodology for successful engagements by
establishing Scottsdale, AZ arm of the organization and focusing on public sector contracts
Operated in a 75% billable position while managing thirty resources on five contracts
Negotiated and won 20+ contracts ranging from $80,000 to $1.1M and managed project and program
budgets within 1% of bid

Variety of Consulting Companies, Denver, Co
Principal Consultant 1999-2006
Provided professional technical conversions, and upgrades-, application performance reviews and
executions consulting services for PeopleSoft HCM, financial companies, higher education and public
sector
Determined priorities, set goals, and executed strategic planning regarding research, competitive
intelligence, tracking, and consumer/shopping insights
Key Accomplishments:
Successful establishment as lead consultant in PeopleSoft upgrades by managing all technical aspects
Automated the upgrade process while concurrently executing numerous projects including building
new infrastructure
Built upgrade framework and assisted other companies in upgrade self-management by presenting
at user group conventions

Previous positions from 1991 to 1999 include Principle System Engineer for Oracle/PeopleSoft, Systems
Programmer for Pace Warehouse, US West, Time Warner Cable; DBA/Lead Technical upgrader at The
Implementation Partners, and Lead Production and Development DBA at Media One Group

EDUCATION
Western State College, Gunnison CO, Bachelor of Arts, Mathematics/Computer Science emphasis
Minor in Business Administration


TECHNICAL EXPERTISE

Software: Microsoft Suite including Excel Services, Performance Point, Power Pivot, SSAS
infrastructure, Workday, PeopleTools, Oracle Tools, PeopleSoft public sector, commercial
HCM/CS, Financials, Learning Solutions, Federal HRMS, Weblogic v5.1 to v10.1, Tuxedo
v6.5 to v10.1; Kronos; ADP; CA Clarity, CA Agile Vision; SharePoint 2003-2013

Systems: Packaged software, custom in-house software, Business Intelligence, ETL, subscriber
enrollment and corporate reporting. Windows 3.1 to current, Windows NT to current,
UNIX, MVS

Databases/OS: SQL Server 6.5 to 2012 R2, Oracle 7.2 to 10g, Sybase 10 and Informix 7.3 to 9.4; Windows
3.1 to current, Windows NT to current, UNIX, MVS