A

MIS (Management Information System)

Group report on
Microsoft
Department of Management
BITS Pilani
Submitted To : -
Prof. S. Kannan
Submitted By :-
Group 4
Introduction-
Microsoft Corporation is an American multinational corporation ea!"uartere!
in #e!mon!$ %asington$ tat !e&elops$ manufactures$ licenses$ supports an! sells computer
soft'are$ consumer electronics an! personal computers an! ser&ices. Its (est )no'n soft'are
pro!ucts are te Microsoft %in!o's line of systems$ Microsoft office suite$ an! Internet
*+plorer 'e( (ro'ser. Its flagsip ar!'are pro!ucts are ,(o+ game console an! te Microsoft
Surface series of ta(lets. It is te 'orl!-s largest soft'are ma)er measure! (y re&enues. It is also
one of te 'orl!-s most &alua(le companies.
Microsoft 'as foun!e! (y Bill Gates an! Paul Allen on April 4$ ./01 to !e&elop an!
sell BASIC interpreters for Altair 2233. It rose to !ominate te personal computer operating
system mar)et 'it MS456S in te mi!4./23s$ follo'e! (y te Microsoft %in!o's. Te
company-s ./27 initial pu(lic offering$ an! su(se"uent rise in its sare price$ create! an
estimate! tree (illionaires an! .8$333 millionaires from Microsoft employees. Since te .//3s$
it as increasingly !i&ersifie! from te operating system mar)et an! as ma!e a num(er of
corporate ac"uisitions. In May 83..$ Microsoft ac"uire! S)ype Tecnologies for 92.1 (illion in
its largest ac"uisition to !ate.
As of 83.:$ Microsoft is mar)et !ominant in (ot te IBM PC4compati(le operating system
an! office soft'are suite mar)ets (te latter 'it Microsoft 6ffice). Te company also pro!uces
a 'i!e range of oter soft'are for !es)tops an! ser&ers$ an! is acti&e in areas inclu!ing internet
searc ('it Bing)$ te &i!eo game in!ustry ('it te ,(o+$ ,(o+ :73 an! ,(o+ 6ne consoles)$
te !igital ser&ices mar)et (troug MS;)$ an! mo(ile pones (&ia te %in!o's Pone 6S). In
<une 83.8$ Microsoft entere! te personal computer pro!uction mar)et for te first time$ 'it
te launc of te Microsoft Surface$ a line of ta(let computers.
Business and supporting IT environment at Microsoft-
Microsoft is no' in&ol&e! in almost e&ery aspect of te computer an! computer4relate!
telecommunications mar)ets an! is emerging as a ma=or player in Internet commerce an! on4line
me!ia &entures. It controls te operating system of /4..> of te personal computers sol! on te
mar)et to!ay (5ata"uest num(ers) an! =ust finise! off a 9.13 million in&estment in Apple
Computer to tie te oter 1./> of ne' !es)top sales into an alliance. At times Microsoft face!
&arious callenges in (usiness en&ironment 'eter it is Competiti&e e!ge o&er oters or
e+pan!ing into !ifferent segment$ te e+tensi&e use of information tecnology to upgra!e an!
sta(ili?e its position Microsoft successfully accomplise! its goals an! o&ercome its callenges.
Microsoft as stea!ily e+pan!e! its mar)et sare4 in te case of 'or! processors from (arely a
tir! of te mar)et in .//1 to o&er 23> in .//0. %en pose! 'it treat in ne'ly !e&eloping
Ser&er mar)et it as use! its %in!o's ;T ser&er soft'are to rapi!ly enter te (usiness
'or)station$ client4ser&er an! large4scale @enterprise@ computing segments. 6&er si+ty4fi&e
percent of ne' intranet sites are !eploye! on %in!o's ;T ser&ers$ 'ile %in!o's ;T
'or)station clients are gro'ing .00 percent annually. In lieu of mar)et e+pansion an! to a&oi!
alrea!y cro'!ing mar)et Microsoft is employing its information tecnology resource in forging
commercial partnersips 'it (ot commercial an! aca!emic training institutions in or!er to tie
tem into te Microsoft frame'or).
Te pressure of e+pan!ing an! e+ploring ne' mar)ets for information tecnology le! Microsoft
to launc financial ser&er soft'areA Microsoft is emerging as a )ey player in saping te on4line
financial transaction system of te future. Microsoft is esta(lising on4line commercial &entures
in airline tic)et sales$ auto sales$ ne's$ games$ local e&ents an! entertainment (along 'it local
a!&ertising re&enue)$ an! a range of oter on4line commercial &entures. Its o'nersip of te
Microsoft ;et'or) (MS;) an! its partnersip 'it ;BC in te creation of te MS;BC &enture
are gi&ing Microsoft strong !istri(ution outlets for its emerging range of me!ia content.
Te Internet$ 'ile a potential treat to Microsoft-s !ominance$ is also an opportunity for te
company to sei?e control of tose Internet stan!ar!s an! tere(y gain ne' net'or) footol!s on
e&ery computer connecte! to te Internet. Troug te com(ination of controlling stan!ar!s in
te %e( (ro'ser mar)et$ %e( ser&ers$ !e&elopment tools for Internet soft'are !e&elopers an!
!e&elopment of stan!ar!s for financial transactions on te ;et$ Microsoft is not only "uic)ly
!ominating mar)ets for soft'are sales relate! to te Internet$ it is using its !ominance of
soft'are tecnology to le&erage a comman!ing position in consumer4oriente! Internet
commerce$ from auto sales to classifie! a!&ertising o&er te Internet. Troug its in&estments in
%e(TB an! ca(le companies$ it is see)ing to furter reinforce its !ominance (y controlling
stan!ar!s an! connections to te Internet rigt from te ome. Microsoft as not (een a&erse to
engaging in outrigt anti4competiti&e practices as nee!e! to assure its !ominance of mar)ets$ as
a string of la'suits an! complaints trailing in its 'a)e can attest to. %en competitors a&e
release! ne' soft'are$ Microsoft as announce! upcoming (etter features on its o'n soft'are 4
impro&ements 'ic often 'oul! not materiali?e for monts$ e&en years after teir @sce!ule!@
release. Te result of suc @&apor'are@ announcements 'as to free?e soft'are purcases in te
mar)et until Microsoft a! time to marsal its financial an! tecnical resources to o&er'elm its
opponents. Ci!!en features of its operating system a&e (een use! to gi&e its o'n application
!e&elopers a leg4up on te competition. An! te (un!ling of soft'are as allo'e! Microsoft to
use !ominance in one mar)et to =ump4start a presence in anoter mar)et (y lin)ing soft'are
purcases in (ot mar)ets togeter. It as use! e&ery a!&antage of its monopoly control of te
!es)top to le&erage !ominance of Internet stan!ar!s an! in turn use tat control to acie&e a
!ominant position in Internet commerce.
Microsoft Cloud Analysis Tool and Infrastructure Optimiation Tool-
Te Microsoft Clou! Analysis Tool elps to (uil! a roa!map to te Clou! (ase! on your
(usiness nee!s$ constraints$ an! !esire! attri(utes. ItDs a E'at ifF for te Clou!$ tat you can
play out te possi(ilities (y canging your parameters. TatDs a migty po'erful ting if you are
trying to cycle troug &arious options an! un!erstan! te tra!e4offs. In fact$ in!epen!ent of
te actual content in te tool$ I tin) te most &alua(le part is te framing of te !ecisions. If
you use noting else$ you can at least use te frames to elp you accelerate your o'n Clou!
!ecision ma)ing$ an! ma)e more informe! coices.
Summary of te toolsG
Infrastructure Optimiation Self-Assessment Tool H Iou can use te Assessment tool
to un!erstan! te companyDs current Eas isF en&ironment an! at te same time set te
!esire! Eto (eF roa!map. Te Infrastructure 6ptimi?ation Self4Assessment Tool
pro&i!es a personali?e! 6ptimi?ation score for te organi?ation. Te tool generate
reports tat can ser&e as te (aseline for planning an effecti&e roa!map an! as an
incenti&e for optimi?ing your IT infrastructure. Te !etaile! #oa!map plan 'ill (e
generate! as part of te 5isco&ery tools.
Clou! Analysis Tool 4 Tis tool 'ill elp you Plan te migration to te clou! !eployment
of your coice (ase! on prioriti?e! Business an! IT nee!s$ Ser&ices an! Applications$
an! #is)s an! Constraints. Te Clou! Analysis Tool 'ill e&aluate 'at you select against
your current en&ironmentDs maturity le&el an! pro&i!e you 'it te information re"uire!
to ma)e !ecisions a(out 'ic clou! arcitecture is rigt for you 44 an! more importantly
44 o' to get tere. Selecting your preferre! clou! !eployment option 'ill generate a
transformation plan inclu!ing pro=ect information$ #6IJTC6 !ata$ an! arcitecture
!iagrams H te information you nee! to plan an! acie&e your clou! transformation.
Cere is te ome page of te Microsoft Clou! Analysis Tool an! Microsoft Infrastructure
6ptimi?ation Self4Assessment ToolG
Data !are"ousing and Data Management at Microsoft
Te tra!itional structure! relational !ata 'areouse 'as ne&er !esigne! to an!le te &olume of
e+ponential !ata gro't$ te &ariety of semi4structure! an! unstructure! !ata types$ or te
&elocity of real time !ata processing. MicrosoftDs mo!ern !ata 'areouse solution integrates all
tra!itional !ata 'areouse 'it non4relational !ataKan! it can an!le !ata of all si?es an! types$
'it real4time performance.
Transact4SLM (T4SLM) is Microsoft-s an! Sy(ase-s proprietary e+tension to SLM. SLM$ te
acronym for Structure! Luery Manguage$ is a stan!ar!i?e! computer language tat 'as
originally !e&elope! (y IBM for "uerying$ altering an! !efining relational !ata(ases$
using !eclarati&e statements. T4SLM e+pan!s on te SLM stan!ar! to inclu!e proce!ural
programming$ local &aria(les$ &arious support functions for string processing$ !ate processing$
matematics$ etc. an! canges to te 5*M*T* an! NP5AT* statements. Tese a!!itional
features ma)e Transact4SLM Turing complete.
Transact4SLM is central to using Microsoft SLM Ser&er. All applications tat communicate 'it
an instance of SLM Ser&er !o so (y sen!ing Transact4SLM statements to te ser&er$ regar!less of
te user interface of te application.
To!ay$ non4relational !ata sources li)e 'e( logs$ sensor !ata$ social sentiment$ an! !e&ices are
(eing collecte! to pro&i!e !eeper insigts an! gain competiti&e a!&antages. Te tra!itional
strategy of e+tracting an! cleansing relational !ata into a central repository nee!s to a!apt for
tis ne' 'orl! of !ata. A mo!ern !ata 'areouse solution from Microsoft can accommo!ate
ne' storage tecnologies li)e Ca!oop to incorporate non4relational sources an! pro&i!e
integration (et'een te relational 'areouse an! te Ca!oop cluster.
%it tra!itional !ata 'areouse tecnologies$ your scale is cappe! an! youDll nee! to (uy ne'
ar!'are as more capacity is re"uire!. Te Microsoft mo!ern !ata 'areouse scales to te most
!eman!ing enterprise re"uirements. As !ata re"uirements gro'$ you can scale from tens of
tera(ytes up to te multi4pet (ytes (y incrementally a!!ing no!es to your e+isting infrastructure.
%it tra!itional !ata 'areouse tecnologies$ "ueries can ta)e minutes$ ours or e&en o&ernigt
to process. Te Microsoft mo!ern !ata 'areouse gi&es users near real4time results. %it
(rea)troug "uery processing an! in4memory tecnologies$ customers a&e seen .3+ to .33+
faster completion times to teir longest running "ueries.
*nterprise integration management pro&i!es a portfolio of solutions tat ena(le organi?ations to
trust te cre!i(ility an! consistency of teir !ata so tey can ma)e critical (usiness
!ecisions
Te Microsoft SLM Ser&er *+press is a free !ata(ase system 'ic !ra's inspiration from te
early Microsoft Access pac)age. #o(ust security features$ an! te remo&al of te o(no+ious
Ogo&ernor Oas (ooste! te fle+i(ility if te pac)age. Anoter plus is !efinitely te . GC?
recommen!e! CPN spee! 'it 1.8 MB #AM an! .03MB of !is) space for te pac)age.
Co'e&er$ in case you nee! your CPN to process faster$ tere is no nee! to a!! a secon! CPN
unitA te single4user sce!uler trea! application use! in tis case !oes not allo' te
simultaneous use of (ot. %ile it is one of te most preferre! 5BMS pac)ages for start4up
organi?ations$ tere are se&eral restrictions suc as te 4 GB !ata(ase si?e limit an! . GB (uffer$
te limitation on te num(er of users.
#et!or$ Tec"nologies at Microsoft
Microsoft %indo!s #T : &nterprise #et!or$ing Scenarios' Cloud #et!or$ing
Tec"nologies' and (ost Server Configurations
%in!o's ;T is a family of operating systems pro!uce! (y Microsoft$ te first &ersion of 'ic
'as release! in <uly .//:. It 'as a ig4le&el4language4(ase!$ processor4
in!epen!ent$ multiprocessing$ multi4user operating system. @;T@ 'as e+pan!e! to @;e'
Tecnology@ for mar)eting purposes (ut no longer carries any specific meaning. It 'as inten!e!
to complement consumer &ersions of %in!o's tat 'ere (ase! on MS456S. ;T 'as te first
fully :84(it &ersion of %in!o's$ 'ereas its consumer4oriente! counterparts$ %in!o's :..+ an!
%in!o's$ 'ere .74(itJ:84(it y(ri!s. %in!o's 8333 an! its successors are mem(ers of te
%in!o's ;T family$ altoug tey are not (ran!e! using te name @%in!o's ;T. %in!o's
Ser&er ;et'or)ing an! Access Tecnologies pro&i!e an en!4to4en! solution to get people in
your organi?ation connecte!$ allo'ing tem to seamlessly sare applications an! !ataK'eter
tose resources are on your enterprise net'or)$ your small office or (ranc net'or)$ or in a
pu(lic$ pri&ate$ or y(ri! clou! en&ironment.
Cloud #et!or$ing Tec"nologies
Security concerns and ITs used to at Microsoft-
Te gro'ing popularity of clou! computing increases security concerns for many users. As more
content mo&es to te clou!K&ersus (eing store! locally$ 'ere users carry te ma=ority of te
(ur!en of ensuring te security of teir contentKte security !eman!s of clou! ser&ice pro&i!ers
(ecomes more important. Nsers nee! to (e assure! teir content is secure.
It is critical for organi?ations to control an! customi?e security in clou! ser&ices. Commonly
use! pro!ucti&ity tools tat re"uire security inclu!eG
*mail
Calen!ars
Content management
Colla(oration
Nnifie! communications
IT teams are re"uire! to !eli&er access to ser&ices from more !e&ices$ platforms$ an! places tan
e&er (efore. Clearly$ multi4!e&ice access to corporate assets (enefits users$ (ut (roa!er access
ma)es security management more callenging. *ac en!point represents a potential attac)
surface an! anoter point of management for security professionals. At te same time$
organi?ations face e&er4e&ol&ing treats from aroun! te 'orl!Ktey must manage te ris)
create! (y teir o'n users acci!entally losing or compromising sensiti&e !ata.
6rgani?ations re"uire a clou! ser&ice tat as (uilt4in ro(ust security features an! a 'i!e &ariety
of customi?a(le security features tat organi?ations can tune to meet teir in!i&i!ual
re"uirements.
6rgani?ations e+pan!ing remote access 'ile maintaining security (est practices may fin! it
!ifficult an! e+pensi&e to a!! tis com(ination of security functionality if tey !eploy
pro!ucti&ity ser&ices solely on4premises.
Microsoft IT Manages Computer )ulnerabilities -
Microsoft IT as !e&elope! a pre&entati&e approac to managing computer &ulnera(ilities.
5esigne! to re!uce te occurrences an! se&erity of attac)s$ Microsoft ITDs security meto!ology
inclu!es te !e&elopment of processes to re!uce open ports an! &ulnera(le systems an! ser&ices$
manage user permissions$ regularly assess ris)s$ an! regularly monitor compliance 'it security
gui!elines.
Microsoft IT pro&i!es information tecnology ser&ices internally for Microsoft employees an!
resources. Microsoft IT manages 733$333 !e&ices for .23$333 users across more tan .33
countries an! regions 'orl!'i!e$ 'it appro+imately 8 million remote connections per mont.
Safeguar!ing a computing infrastructure of tis si?e re"uires implementation of strong security
policies$ tecnology to elp )eep mal'are off te net'or) an! a'ay from mission4critical
resources$ an! !ealing 'it mal'are out(rea)s s'iftly an! compreensi&ely 'en tey occur.
Tis section of te report compares te potential impact of mal'are to te le&els of antimal'are
compliance from appro+imately :13$333 'or)station computers manage! (y Microsoft IT
(et'een <anuary an! <une 83.:. Tis !ata is compile! from multiple sources$ inclu!ing System
Center *n!point Protection$ ;et'or) Access Protection$ 5irect Access$ an! manual su(mission
of suspicious files. Comparing te nature an! &olume of te mal'are !etecte! on tese
computers to te le&el of protection tey recei&e can illustrate significant tren!s an! gi&e insigts
as to te effecti&eness of antimal'are soft'are an! security (est practices.
Microsoft IT *rotects Its #et!or$s -
Microsoft IT uses ;et'or) Access Protection to ensure te ealt of computers in t'o scenarios
K'itin te enterprise an! for remote access. Te Microsoft intranet inclu!es a community of
manage! computers tat uses Microsoft 5omain Isolation IP Security (IPsec) tecnology an!
;AP. Macines accessing te intranet remotely use ;AP for (ot Birtual Pri&ate ;et'or) (BP;)
an! Microsoft 5irect Access$ 'ic esta(lises (i!irectional connecti&ity 'it te intranet e&ery
time a remote userDs 5irect AccessHena(le! computer connects to te Internet. In <anuary 83.3$
:1/$00. computers 'ere e&aluate! an! silently auto4reme!iate! 'en necessary (y te ;AP
%in!o's System Cealt Agent (SCA)$ a client component tat maintains an! reports one or
more aspects of system ealt. 6f tat total$ tere 'ere :7$.40 remote macines in ;AP Pull
*nforcement mo!e$ in 'ic computers tat are not in compliance are isolate! from te net'or).
Te agent cec)s to see tat antimal'are an! antispy'are programs are installe!$ signatures are
up to !ate$ an! real4time monitoring is ena(le!A tat te computer is configure! to recei&e
security up!atesA an! tat te %in!o's Np!ate Agent ser&ice is ena(le!. If te %in!o's
Pire'all is !isa(le!$ te agent ena(les it an! forces it to remain ena(le! 'ile te computer is
connecte! to te net'or). In a!!ition$ (ecause appro+imately one4tir! of te enterpriseDs
!omain4=oine! laptops are regularly ta)en out of te intranet en&ironment an! connecte! to te
pu(lic Internet$ auto4reme!iation ensures tat important an! critical up!ates are installe!.
(o! Microsoft IT +uards Against &mail T"reats
Microsoft ITDs messaging protection callenges are similar to tose of oter enterprise
en&ironments. Mi)e most IT organi?ations$ Microsoft IT faces an e&er4escalating stream of spam$
&iruses$ an! un'ante! message su(mission attempts to mail(o+es$ contacts$ !istri(ution groups$
an! pu(lic fol!ers. Tese attac)s 'aste resources$ !istract recipients$ put assets at ris)$ an!
pro&i!e an a&enue for social ac)ing an! pising scams$ among oter security issues. In
a!!ition to tese common treats$ Microsoft IT sees a!&ance! attac)s tat e+ploit messaging
systems$ in&ol&ing spy4'are$ 'orms$ (otnets$ an! polymorpic mal'are.
In(oun! mail to Microsoft goes troug a tree4tiere! cleansing processKanti4mal'are
scanning$ file remo&al$ an! spam filtering. In )eeping 'it Microsoft ITDs goal of stopping
armful messages at te earliest possi(le point$ Microsoft IT as !eploye! Porefront Security for
*+cange Ser&er on all mail ser&ers$ 'ic uses fi&e !ifferent antimal'are engines to pro&i!e
protection for incoming an! outgoing email. 6n a&erage$ Microsoft filters (et'een 1 an! .3
million email messages a !ay tat contain mal'are or spam an! remo&es more tan .33 !ifferent
types of e+ecuta(le files from incoming messages.
Microsoft IT *rotects Its Soft!are -
Te Microsoft Pro!uct #elease Q Security Ser&ices (P#SS) Anti4mal'are Scanning Ser&ice is
cartere!$ troug corporate compliance policy$ 'it ensuring tat all Microsoft pro!ucts are
mal'are4free !uring te pro!uct release life cycle. Te Scanning Ser&iceDs carter is met (y
using an automate! system tat pro&i!es a compreensi&e$ !ynamic$ an! easy4to4use process tat
implements te latest !ecompression algoritms com(ine! 'it numerous state4of4te4art
mal'are scanning tools. As part of te Scanning Ser&iceDs priorities$ te occurrence of false
positi&es at te time of release is mitigate! troug te Scanning Ser&iceDs colla(oration 'it te
antimal'are in!ustry.
Office ,-.security
Microsoft is an in!ustry lea!er in clou! security an! implements policies an! controls on par
'it or (etter tan on4premises !ata centers of e&en te most sopisticate! organi?ations.
6ffice :71 security consists of tree partsG
Built4in security features
Customers controls
*na(ling Nser Access
6ffice :71 is a security4ar!ene! ser&ice tat as security features (uilt into te ser&ice.
6ffice :71 customers (enefit from in4!ept security features tat Microsoft as (uilt into te
ser&ice as a result of e+perience gaine! from t'o !eca!es of managing online !ata an!
significant in&estment in security infrastructure. 6ffice :71 as implemente! an! continues to
in&est an! impro&e processes an! tecnologies to proacti&ely i!entify an! mitigate security
treats (efore tey (ecome ris)s for customers.
6ffice :71 offers security controls tat ena(le customers to customi?e teir security settings.
6ffice :71 is truste! (y customers of all si?es across &irtually e&ery in!ustry$ inclu!ing igly
regulate! in!ustries suc as ealtcare$ finance$ e!ucation$ an! go&ernment. Because 6ffice :71
manages pro!ucti&ity ser&ices for suc a 'i!e range of in!ustries an! geograpies$ it offers
feature coices tat customers can control to enance te security of teir !ata.
6ffice :71 as scala(le security processes tat allo' for in!epen!ent &erification an!
compliance 'it in!ustry stan!ar!s. Tis paper !escri(es tree aspects of security in 6ffice :71.
Built-in security
844our monitore! pysical ar!'are
6ffice :71 !ata is store! in te Microsoft net'or) of !ata centers$ run (y Microsoft Glo(al
Poun!ation Ser&ices an! strategically locate! aroun! te 'orl!. Tese !ata centers are (uilt from
te groun! up to protect ser&ices an! !ata from arm (y natural !isaster or unautori?e! access.
5ata center access is restricte! 84 ours per !ay (y =o( function so tat only essential personnel
a&e access to customer applications an! ser&ices. Pysical access control uses multiple
autentication an! security processes$ inclu!ing (a!ges an! smart car!s$ (iometric scanners$ on4
premises security officers$ continuous &i!eo sur&eillance$ an! t'o4factor autentication. Te !ata
centers are monitore! using motion sensors$ &i!eo sur&eillance$ an! security (reac alarms. In
case of a natural !isaster$ security also inclu!es seismically (race! rac)s 'ere re"uire! an!
automate! fire pre&ention an! e+tinguising systems.
Isolated customer data
6ne reason 6ffice :71 is (ot scala(le an! lo' cost is tat it is a multi4tenant ser&ice (tat is$
!ata from !ifferent customers sares te same ar!'are resources). 6ffice :71 is !esigne! to
ost multiple tenants in a igly secure 'ay troug !ata isolation. 5ata storage an! processing
for eac tenant is segregate! troug Acti&e 5irectory structure an! capa(ilities specifically
!e&elope! to elp (uil!$ manage$ an! secure multi4tenant en&ironments. Acti&e 5irectory
isolates customers using security (oun!aries (also )no'n as silos). Tis safeguar!s a customerDs
!ata so tat te !ata cannot (e accesse! or compromise! (y co4tenants. Por a!!itional cost$ a
&ersion of 6ffice :71 tat stores !ata on !e!icate! ar!'are is a&aila(le.
Automated operations
%itin Microsoft !ata centers$ access to te IT systems tat store customer !ata is strictly
controlle! &ia role4(ase! access control (#BAC) an! loc) (o+ processes. Access control is an
automate! process tat follo's te separation of !uties principle an! te principle of granting
least pri&ilege. Tis process ensures tat te engineer re"uesting access to tese IT systems as
met te eligi(ility re"uirements$ suc as a (ac)groun! screen$ fingerprinting$ re"uire! security
training$ an! access appro&als. *ngineers re"uest access for particular tas)s into a loc) (o+
process. Te loc) (o+ process !etermines te !uration an! le&el of access in!epen!ently of
!etermining 'eter anoter engineer nee!s to (e in&ol&e! in a monitoring capacity.
Secure net!or$
;et'or)s 'itin te 6ffice :71 !ata centers are segmente! to pro&i!e pysical separation of
critical (ac)4en! ser&ers an! storage !e&ices from te pu(lic4facing interfaces. *!ge router
security allo's te a(ility to !etect intrusions an! signs of &ulnera(ility. Client connections to
6ffice :71 use secure soc)ets layer (SSM) for securing 6utloo)$ 6utloo) %e( App$ *+cange
Acti&eSync$ P6P:$ an! IMAP. Customer access to ser&ices pro&i!e! o&er te Internet originates
from usersD Internet4ena(le! locations an! en!s at a Microsoft !ata center. Tese connections are
encrypte! using in!ustry4stan!ar! transport layer security (TMS)JSSM. Te use of TMSJSSM
esta(lises a igly secure client4to4ser&er connection to elp pro&i!e !ata confi!entiality an!
integrity (et'een te !es)top an! te !ata center. Customers can configure TMS (et'een
6ffice :71 an! e+ternal ser&ers for (ot in(oun! an! out(oun! email. Tis feature is ena(le! (y
!efault.
*ncrypte! !ata
Customer !ata in 6ffice :71 e+ists in t'o statesG
At rest on storage me!ia
In transit from a !atacenter o&er a net'or) to a customer !e&ice
All email content is encrypte! on !is) using Bit Moc)er A!&ance! *ncryption Stan!ar!
(A*S)encryption. Protection co&ers all !is)s on mail(o+ ser&ers an! inclu!es mail(o+ !ata(ase
files$ mail(o+ transaction log files$ searc content in!e+ files$ transport !ata(ase files$ transport
transaction log files$ an! page file 6S system !is) tracingJmessage trac)ing logs.
6ffice :71 also transports an! stores secureJmultipurpose Internet mail e+tensions (SJMIM*)
messages. 6ffice :71 'ill transport an! store messages tat are encrypte! using client4si!e$
tir!4party encryption solutions suc as Pretty Goo! Pri&acy (PGP).
Customer controls
6ffice :71 com(ines te familiar Microsoft 6ffice suite 'it clou!4(ase! &ersions of our ne+t4
generation communications an! colla(oration ser&icesG Microsoft *+cange 6nline$ Microsoft
SarePoint 6nline$ an! Microsoft Mync 6nline. *ac of tese ser&ices offers in!i&i!uali?e!
security features tat te customer can control. Tese controls allo' customers to a!ere to
compliance re"uirements$ gi&e access to ser&ices an! content to in!i&i!uals in a customerDs
organi?ation$ configure antimal'areJanti spam controls$ an! encrypt !ata 'ere a customer
ol!s te )eys.
Advanced encryption
A )ey &alue tat 6ffice :71 pro&i!es is te a(ility to empo'er customers 'it te option of
using encryption 'it intelligence as an a!!itional security measure. 6ffice :71 pro&i!es tis
a(ility troug #igts Management Ser&ice (#MS).Nsing #MS$ users a&e te fle+i(ilityKfrom
'ere&er tey areKto select items tey 'ant to encrypt$ 'ere&er te content is locate!. In
a!!ition$ a uni"ue feature of #MS is tat it pro&i!es te a(ility to reason o&er content to pro&i!e
intelligent protection. A user can encrypt a piece of content an! apply intelligence to it$ suc as
i!entifying 'o can access te content an! !efining te )in! of access tey a&e to it. As an
e+ample$ Alice can allo' a small group of people to &ie' content (ut not to e!it or for'ar! tat
content to anyone else. *mail encryption 'it non4fe!erate! users is a&aila(le 'it 6ffice :71$
ena(ling a! oc encryption ser&ices 'it any recipient. 6ffice Professional Plus offers a!&ance!
security 'it nati&e support for Cryptograpic Agility (y integrating 'it te Cryptograpic
;e+t Generation (C;G) interfaces for %in!o's. A!ministrators can specify cryptograpic
algoritms for encrypting an! signing !ocuments.
&nabling user access
6ffice :71 !ata an! ser&ices are secure! at te !ata center$ net'or)$ logical$ storage$ an! transit
le&els. In a!!ition$ it is critical for customers to (e a(le to control 'o can access !ata an! o'
tey can use !ata. 6ffice :71 uses %in!o's A?ure Acti&e 5irectory as te un!erlying i!entity
platform. Tis ena(les 6ffice :71 customers 'it strong autentication options granular control
o&er o' IT professionals an! users can access an! use te ser&ice. 6ffice :71 also allo's
integration 'it 6n4Premises Acti&e 5irectory or oter !irectory stores an! i!entity systems
suc as Acti&e 5irectory Pe!eration Ser&ices (A5 PS) or tir!4party secure to)en systems
(STSs) to ena(le secure$ to)en4(ase! autentication to ser&ices
M-Commerce and its Initiative in Microsoft-
M4Commerce is a term use! for transaction con!ucte! (y mo(ile pones$ personal !igital
assistants (P5As) for promotional an! financial acti&ities using 'ireless internet connecti&ity.
Mo(ile Commerce is referre! as M4Commerce$ 'ic (rings te ne' possi(ility for small
(usiness to sell an! promote teir pro!uct an! (usiness. M4Commerce is gro'ing rapi!ly an!
pro&i!ing ne' options for Business %e(site Promotions &ia Mo(ile 5e&ices.
M-Commerce is essential part of BusinessG M4Commerce is no' turning to (e an essential part of
your Internet mar)eting strategies. As Internet goes to mo(ile !e&ices an! M4Commerce can easily
fit in your Business process$ you can ma)e uge (enefits from it.
M-Commerce Applications
M4Commerce applications let users ma)e payments across a &ariety of in!ustries suc as
Cospitality$ #etail$ Ban)ing an! Airlines to name a fe'. Generic mo(ile mar)eting apps suc as
coupons an! mercan!ising are oter &ariations of m4commerce solutions.
Most apps re"uire integration 'it payment systems suc as MasterR$ BisaR an! PayPalR
net'or)s$ an! are often customi?e! for &arious mo(ile platforms suc as iPone/R$ An!roi!R$
Blac)BerryR an! so on. Apps may also (e store4specific an! re"uire personali?ation features to
ma)e tem more effecti&e.
Cere are some e+amples of m4Commerce solutionsG
Tic$et Sales
Tic)eting applications let te mo(ile user (uy or sell mo&ie$ teatre$ airline tic)ets using te
mo(ile pone. Te mo(ile user coul! &ie' te &arious list of e&ents$ an! (uy or sell tic)ets.
/estaurant Apps
Te Cospitality in!ustry continues to ma)e forays into te mo(ile space. 6r!ering apps let
you or!er a complete meal using te mo(ile pone. Por e+ample$ te user can customi?e a
pi??a$ or create a ta)e4a'ay or!er from te list of items.
Mobile Concierge Apps
Mo(ile users can searc for teatres$ sopping arca!es$ restaurants$ lounge (ars etc.$ an! tey
can ma)e reser&ations$ (uy tic)ets an! so on. *ac user can a&e a personali?e! program$
'ic can (e sa&e! an! cange! at a later !ate.
Social and +aming Apps
Mo(ile gaming apps are (eginning to integrate in4game content purcase (y integrating 'it
payment systems. Mo(ile (ro'ser4(ase! games are use! to generate re&enue (y letting users
purcase &irtual currency &ia stan!ar! payment systems. %en suc games are (ase! on a
social net'or)ing platform$ it lets te gaming app a&e instant access to many millions of
oter users$ tus creating a (etter !istri(ution net'or).
Ban$ing Apps
Mo(ile (an)ing ser&ices are increasingly popular. Most (an)s offer many (an)ing ser&ices
suc as cre!it car! payments$ (ill payments$ on4te4go access to financial ser&ices an! real4
time personali?e! messages to consumers.
%ile m4Commerce continues to e&ol&e$ mo(ile mercan!ising$ contactless payment solutions$
mo(ile coupons$ mo(ile 'allet$ (an)ing applications an! B8B mo(ile platforms are e+pecte! to
ma)e in4roa!s in te near future.
MIC/OSO0T1S I#ITIATI)& I# M-COMM&/C&
%in!o's Mo(ile is a family of mo(ile operating system !e&elope! (y Microsoft for
SmartponeDs . %in!o's Mo(ile is te pre!ecessor of %in!o's pone.
In Pe(ruary 83.3$ Microsoft announce! %in!o's pone to superse!e %in!o's Mo(ile. As a
result$ %in!o's Mo(ile as (een !eprecate! %in!o's Pone is incompati(le 'it %in!o's
Mo(ile !e&ices an! soft'are. Te last &ersion of %in!o's Mo(ile$ release! after te
announcement of %in!o's Pone$ is 7.1.1
MIC/OSO0T MOBI2& A**2ICATIO#
Microsoft as its o'n app store 'it tousan!s of applications.
Mar)et sare of Microsoft as compare! 'it Google.
/O2& O0 SOCIA2 M&DIA
SOC2 : Microsoft1s Social #et!or$
Microsoft opene! up registration for its ne' pro=ect$ te aptly name! Socl$ to users 'it
Microsoft an! Pace(oo) accounts in 5ecem(er 83.8 .Socl'as launce! in 83.. (ut 'as in (eta
for Microsoft employees an! college stu!ents until 5ecem(er 83.8. Socl isnDt e+actly a
tra!itional social net'or). It-s more li)e Pinterest tan Pace(oo) as its lan!ing page is fille! 'it
poto collages. Socl 'as (orn from Microsoft #esearc PNS* Ma(sD researc into social searc
for stu!ents.
;o'$ anyone can sign up for te site an! fin! content eiter generate! ran!omly on SoclDs
omepage or !o a Bing4po'ere! searc (y topic. To create a post$ 'e can pull content from
oter parts of te %e(Kpotos$ &i!eos$ lin)s$ etc.Kan! te site puts togeter a collage for
oursel&es. %e can EriffF or comment on otersD posts an! sare relate! lin)s an! images. Te
profile page is a gallery of te posts 'e a&e create! an! te interests an! people 'e follo'Hno
'all posts or .434caracter (on mots ere. Te empasis is less on frien!s tan content. If 'e
sign in using your Pace(oo) login information$ Socl 'ill fin! our Pace(oo) frien!s$ (ut te site
encourages us to e+plore an! connect 'it oters (ase! on common interests an! posts 'e li)e.
Tis social net'or)$ elps stu!ents connect 'it one anoter .Co'e&er$ itDs clear Socl is not
!esigne! to compete 'it Pace(oo). Microsoft says Socl (pronounce! EsocialF) Eis an
e+perimental researc pro=ect$ !e&elope! (y MicrosoftDs PNS* Ma(s$ focuse! on e+ploring te
possi(ilities of social searc for te purpose of learning.F Te primary focus of Socl is elping
Epeople fin! an! sare interesting 'e( pages in te 'ay stu!ents !o 'en tey 'or) togeterF
(y com(ining social net'or)ing an! searc.
Microsoft is snea)y in te 'ay tey present te focus of Socl$ 'ic seems to (e !esigne!
specifically for stu!ents. Co'e&er$ itDs clear tat Microsoft as attempte! to ta)e a s'ing
at GoogleOs social net'or)$ GoogleS$ 'ic 'as also !esigne! to com(ine social an! searc. To
!ifferentiate te t'o$ Microsoft (seemingly) focuse! on a nice of users (stu!ents)$ an! also
encourage! users to sare !ata a little !ifferently (y creating Emontages of &isual 'e( content.F
Microsoft e&en goes as far as to say tey e+pect stu!ents to use oter social net'or)s suc as
Pace(oo) in a!!ition to Socl. Te reality is$ toug$ tat anyone can sign up to use Socl.
Currently$ Microsoft as partnere! 'it scools (inclu!ing Nni&ersity of %asington$ Syracuse
Nni&ersity$ an! ;e' Ior) Nni&ersity) (ut Eanyone can participate in te PNS* Ma(s researc
community$F 'ic inclu!es te Socl pro=ect. Signing up for te Socl social net'or) is as easy
as (an! some'at ironically) connecting your Pace(oo) account.
*&en if Microsoft is feigning its focus on stu!ents for te sa)e of user ac"uisition$ te outloo)
for Socl !oesnDt loo) goo! eiter 'ay. Google as trie! painfully ar! for tis com(ination to
succee! 'it GoogleS$ an! !espite Google !ominating te mar)et sare in searc$ (arely
anyone is really using GoogleS. At te same time$ Pace(oo) !i!nDt e+actly fail (y e+ten!ing its
reac (eyon! te initial (atc of college )i!s.
MIC/OSO0T &/* *AC3A+&
Microsoft Dynamics &/* is enterprise resource planning (*#P) soft'are primarily geare!
to'ar! mi!si?e organi?ations as 'ell as su(si!iaries an! !i&isions of larger organi?ations. Its
applications are part of Microsoft 5ynamics$ a line of (usiness management soft'are o'ne! an!
!e&elope! (y Microsoft.
Microsoft 5ynamics *#P comprises four primary pro!uctsG Microsoft 5ynamics A,$ Microsoft
5ynamics GP$ Microsoft 5ynamics ;AB$ an! Microsoft 5ynamics SM.
Microsoft 5ynamics *#P inclu!es fi&e primary pro!uctsG
Microsoft 5ynamics A, (formerly A+apta) is !esigne! to elp organi?ations !o (usiness
across locations an! countries (y stan!ar!i?ing processes an! elping to simplify
compliance. Te latest &ersion is Microsoft 5ynamics A, 83.8.
Microsoft 5ynamics GP (formerly Great Plains Soft'are) can elp companies a!apt to
ne' opportunities an! gro't (y managing canging mar)ets$ ena(ling uni"ue (usiness
re"uirements$ an! connecting (usiness processes across te organi?ation. Te latest &ersion
is Microsoft 5ynamics GP 83.3 (&ersion ...3).
Microsoft 5ynamics ;AB (formerly ;a&ision) is !esigne! to elp organi?ations
streamline speciali?e! an! in!ustry4specific (usiness processes. Te latest &ersion is
Microsoft 5ynamics ;AB 83.:.
Microsoft 5ynamics SM (formerly Solomon IB) can elp pro=ect4!ri&en organi?ations
o(tain reports an! (usiness analysis an! automate pro=ects across company !i&isions an!
locations. Te latest &ersion is Microsoft 5ynamics SM 0.3.
Microsoft 5ynamics C1 (formerly Concor!e C1) can assist 'it finance$ manufacturing$
supply cains$ analytics an! electronic commerce for small an! me!ium4si?e! enterprises.
Te latest &ersion is Microsoft 5ynamics C1 83.3.
Microsoft 5ynamics *#P applications are !esigne! to elp customersG
Connect te entire supply cain.
Ma)e current financial !ata an! reports accessi(le for (usiness planning an! regulatory
compliance.
Automate repetitious an! routine functions so tat employees can focus on more critical
tas)s.
Minimi?e te cost an! comple+ity of a!ministering salaries$ (enefits$ recruiting$ an!
performance management.
Pro&i!e greater &isi(ility into )ey performance factors$ suc as profita(ility an! potential
issues.
Meet in!ustry4specific nee!s 'it functionality for &ertical (usiness processes.
MIC/OSO0T C/M *AC3A+&
Microsoft Dynamics C/M is a customer relationsip management soft'are pac)age !e&elope!
(y Microsoft. 6ut of te (o+$ te pro!uct focuses mainly on Sales$ Mar)eting$ an! Ser&ice (elp
!es)) sectors$ (ut Microsoft as (een mar)eting 5ynamics C#M as an ,#M platform an! as
(een encouraging partners to use its proprietary (.;*T (ase!) frame'or) to customi?e it to meet
many !ifferent !eman!s.
Te Microsoft 5ynamics family of (usiness applications inclu!es oter relate! pro!ucts suc
as Microsoft 5ynamics A,(*#P application)$ Microsoft 5ynamics GP$ (*#P
application) Microsoft 5ynamics ;AB (*#P application)$ an! Microsoft 5ynamics SM (*#P
Application) an! also Microsoft 5ynamics #etail Management SystemA also )no'n as 5ynamics
#MS.
5ynamics C#M is a ser&er4client application$ 'ic$ li)e Microsoft SarePoint$ is primarily
an IIS4(ase! 'e( application 'ic also supports e+tensi&e 'e( ser&ices interfaces. Clients
access 5ynamics C#M eiter (y using a Bro'ser or (y a tic) client plug4in to Microsoft
6utloo). Besi!e te Microsoft Internet *+plorer te Crome an! Pirefo+ (ro'sers are fully
supporte! since Microsoft 5ynamics C#M 83.. Np!ate #ollup .8.
Te current &ersion of Microsoft 5ynamics C#M is 83.: 'it o&er 43$333 customers
MIC/OSO0T I#T&/ O/+A#ISATIO# I#0O/MATIO# S4ST&MS
I#T&/-O/+A#I5ATIO# /&*2ICATIO# TOO2:
Te Inter46rgani?ation #eplication tool$ 'as first release! as part of Microsoft *+cange Ser&er
1.1 Ser&ice Pac) : (SP:)$ 'it an up!ate! &ersion for Microsoft *+cange 833:. Te tool is also
compati(le 'it *+cange Ser&er 8330 an! 'it Microsoft *+cange Ser&er 83.3 Ser&ice Pac)
. (SP.).
Te Inter46rgani?ation #eplication tool is use! to replicate freeJ(usy information an! pu(lic
fol!er content (et'een *+cange organi?ations. It ena(les te coor!ination of meetings$
appointments$ contacts$ an! pu(lic fol!er information (et'een !is=ointe! *+cange
organi?ations.
Te tool consists of t'o programsG te #eplication Configuration program (*+scfg.e+e) an! te
#eplication ser&ice (*+ssr&.e+e). Te #eplication Configuration program creates a configuration
file for setting te replication fre"uency$ logging options$ fol!ers to (e replicate!$ an! accounts
to (e use!. Te #eplication ser&ice uses a configuration file tat is create! (y te #eplication
Configuration program to continuously up!ate information from one ser&er (!esignate! as te
Pu(liser) to one or more *+cange ser&ers (!esignate! as Su(scri(ers).
Sce!uleS freeJ(usy information is replicate! from Pu(liser to Su(scri(er only. Because of tis$
you must a&e t'o freeJ(usy sessions to (i4!irectionally up!ate freeJ(usy information. Pu(lic
fol!ers can (e replicate! (i4!irectionally (et'een Pu(liser an! Su(scri(er. Iou can configure
te replication fre"uency$ te logging of message an! fol!er replication$ an! o' muc
processing po'er you 'ant !e&ote! to te replication process.
Te Inter46rgani?ation #eplication tool allo's for !etaile! management of intra4organi?ational
content access an! security for files transporte! outsi!e of te *+cange organi?ation-s security
layer.
MIC/OSO0T B6SI#&SS I#T&22I+&#C& TOO2S
Microsoft S72 Server Accelerator for Business Intelligence (BI Accelerator) is
!esigne! to elp !e&elopers rapi!ly create analytical application prototypes. %it BI
Accelerator$ !e&elopers can pro&i!e scema information an! ten generate iterati&e
prototypes of an analytical application programmatically. *ac prototype inclu!es a
Staging !ata(ase$ a Su(=ect Matter !ata(ase$ an Analysis !ata(ase containing
multi!imensional cu(es$ application files an! a !ata mo&ement system. Te !ata
mo&ement system mo&es !ata from e+ternal sources into te Staging !ata(ase$ from te
Staging !ata(ase to te Su(=ect Matter !ata(ase$ an! from te Su(=ect Matter !ata(ase to
te Analysis !ata(ase. As !ata is mo&e! troug tese structures$ 5ata Transformation
Ser&ices (5TS) tas)s perform !ata transformations$ !ata loo)ups$ error cec)ing an!
cu(e processing.
S72 Server 899::
SLM Ser&er 8332 inclu!es a master !ata management system (ran!e! as Master 5ata
Ser&ices$ a central management of master !ata entities an! ierarcies. Tere is a Multi
Ser&er Management$ a centrali?e! console to manage multiple SLM Ser&er 8332
instances an! ser&ices inclu!ing relational !ata(ases$ #eporting Ser&ices$ Analysis
Ser&ices Q Integration Ser&ices.
S72 Server 899: /8G
It inclu!es a num(er of ne' ser&ices$ inclu!ing Po'er Pi&ot for *+cel an! SarePoint$
Master 5ata Ser&ices$ Stream Insigt$ #eport Buil!er :.3$ #eporting Ser&ices A!!4in for
SarePoint a 5ata4tier function in Bisual Stu!io tat ena(les pac)aging of tiere!
!ata(ases as part of an application$ an! a SLM Ser&er Ntility name! NC (Ntility Control
Point)$ part of AMSM (Application an! Multi4Ser&er Management) tat is use! to
manage multiple SLM Ser&ers.
A typical Business Intelligence System Arc"itecture based on t"e Microsoft S72 Server and
Business Intelligence *latform
%en 'e tal) a(out !esigning a Business Intelligence System$ tere are certain components
'ic nee! to (e planne!$ !esigne! an! !e&elope! as you can see (elo'G
Data Integration or ETL (Extract, Transform and Load) Pipeline
Te Business Intelligence System can le&erage SSIS (SLM Ser&er Integration Ser&ices)$ a
component of te SLM Ser&er platform$ for !ata integration into te !ata 'areouse. SSIS
pro&i!es te a(ility to a&e a consistent an! centrali?e! &ie' of !ata from !ifferent source
systems an! elps to ensure !ata confi!ence troug integration$ cleansing$ profiling an!
management. SSIS features a fast an! fle+i(le *TM (*+traction$ Transformation an! Moa!ing)
frame'or) an! as in memory transformation capa(ilities for e+tremely fast !ata integration
scenarios. SSIS as se&eral (uilt4in components to connect to stan!ar! eterogeneous !ata
sources (#5BMS$ PTP$ %e( Ser&ices$ ,MM$ CSB$ *,C*M$ etc.)$ along 'it a ric set of
transformation components for !ata integration. SSIS also inclu!es 5LS (5ata Luality Ser&ices)
for !ata cleansing$ matcing an! profiling. M5S is anoter component in SLM Ser&er 'ic
pro&i!es Master 5ata Management platform for managing organi?ational master !ata centrally.
SSIS pac)ages can (e !e&elope! using te Business Intelligence 5e&elopment Stu!io (BI5S) in
SLM Ser&er 8332 #8 an! earlier &ersions (SSIS is a&aila(le from SLM Ser&er 8331) or SLM
Ser&er 5ata Tool (SS5T) in SLM Ser&er 83.8 an! can (e configure! !uring e+ecution (ase! on
te meta !ata store! in meta !ata repository. Tere are se&eral 'ays of SSIS Pac)age
5eployment an! SLM Ser&er 83.8 intro!uce! e&en more ro(ust Pac)age 5eployment Mo!el.
S72 S&/)&/ 89;8 :
Intro!uce! in SLM Ser&er 83.8 an! focusing on Self Ser&ice an! Corporate Business
Intelligence. It inclu!es te Stan!ar! *!ition capa(ilities an! Business Intelligence toolsG
Po'er Pi&ot$ Po'er Bie'$ te BI Semantic Mo!el$ Master 5ata Ser&ices$ 5ata Luality
Ser&ices an! &elocity in4memory analytics.
SLM Ser&er 83.8-s ne' features an! enancements inclu!e Al'ays 6n SLM Ser&er
Pailo&er Cluster Instances an! A&aila(ility Groups 'ic pro&i!es a set of options to
impro&e !ata(ase a&aila(ility$ Containe! 5ata(ases 'ic simplify te mo&ing of
!ata(ases (et'een instances$ ne' an! mo!ifie! 5ynamic Management Bie's an!
Punctions$ programma(ility enancements inclu!ing ne' spatial features$ meta!ata
!isco&ery$ se"uence o(=ects an! te TC#6% statement$ performance enancements suc
as Column Store In!e+es as 'ell as impro&ements to 6nline an! partition le&el
operations an! security enancements inclu!ing pro&isioning !uring setup$ ne'
permissions$ impro&e! role management$ an! !efault scema assignment for groups.
Business Intelligence Development Studio (BIDS) is te former I5* from Microsoft$
an! 'as use! to !e&elop !ata analysis an! Business Intelligence solutions utili?ing te
Microsoft Analysis Ser&ices$ #eporting Ser&ices an! Integration Ser&ices. It is (ase! on
te Microsoft Bisual Stu!io !e&elopment en&ironment$ (ut customi?e! 'it te SLM
Ser&er ser&ices4specific e+tensions an! pro=ect types$ inclu!ing tools$ controls an!
pro=ects for reports$ *TM !ata flo's$ 6MAP cu(es an! !ata mining structure.
BI5S functionality coul! (e augmente! 'it BI5S Celper$ a Bisual Stu!io a!!4in 'it
features tat e+ten!e! an! enance (usiness intelligence !e&elopment functionality in
SLM Ser&er 8331$ 8332$ an! 8332 #8 BI 5e&elopment Stu!io (BI5S) an! SLM Ser&er
83.8 SLM Ser&er 5ata Tools (SS5T). BI5S Celper is oste! on Microsoft-s open source
pro=ect osting 'e(site Co!ePle+.
Business Intelligence Mar)up Manguage (Biml) can (e use! in BI5S to create en!4to4en!
BI solutions (y translating Biml meta!ata into SLM Ser&er Integration Ser&ices (SSIS)
an! SLM Ser&er Analysis Ser&ices (SSAS) assets for te Microsoft SLM Ser&er platform.
BI5S is not supporte! 'it Bisual Stu!io 83.3 an! later$ an! as (een replace! (y SLM
Ser&er 5ata Tools 4 Business Intelligence
Microsoft Business Intelligence Tool elps your (usiness to connect 'it employees so
tey can ta)e responsi(ility for !ata an! information. Connection an! communication
(et'een your people is enance! an! management of your IT systems is also impro&e!.
Microsoft Business Intelligence lets your employees to continue using familiar tools suc
as Microsoft *+cel 'ile allo'ing your IT staff to manage an! monitor your
organi?ationDs !ata an! proce!ures. Tis maintains te integrity of your !ata an! gi&es
your (usiness greater control o&er its processes.
Automate! an! integrate! reporting processes pro&i!e a clear an! consistent o&er&ie' of
!ata in real time. Microsoft Business Intelligence ma)es it easier for your people to ta)e
o'nersip of processes an! information an! for e&ery(o!y across your organisation to
a&e a clear picture of te !ata 'ic is a&aila(le to tem. Connection$ communication
an! colla(oration (et'een people trougout te (usiness infrastructure can easily (e
centralise! an! monitore!.
Te Benefits of Microsoft Business IntelligenceG
Microsoft Business Intelligence is (uilt on te po'erful Microsoft SLM Ser&er$ an! is
a&aila(le as part of Microsoft-s popular 6ffice an! SarePoint Ser&er pac)ages. %it te
strengt of some of Microsoft-s most po'erful pro!ucts (ein! it$ Microsoft Business
Intelligence gi&es your (usiness an! employees te capa(ility toG
Sare *+pertise across te organi?ation
Increase pro!ucti&ity
Kno'le!ge Sare
Increase colla(oration trougout te company.
Microsoft SLM Ser&er Analysis Ser&ices sips 'it SLM Ser&er$ allo'ing your (usiness
to !ig into te !ata at its !isposal to really un!erstan! te !ri&ing force (ein! te
performance. Tis !etaile! analysis can (e accesse! troug *+cel an! SarePoint Ser&er
'ic means your employees can pro!uce analysis an! reports "uic)ly an! easily
troug familiar platforms.
Nser a!option of Microsoft Business Intelligence is supporte! (y integration 'it
Microsoft 6ffice an! SarePoint$ pro&i!ing an en! user e+perience tat is familiar an!
intuiti&e to users of Microsoft 6ffice.
Microsoft1s ne! analytics platform system : BI+ DATA I# A BO<:
Microsoft as recently announce! its ne' Analytics Platform System tatDs no'
generally a&aila(le. Te ne' platform falls in line 'it te companyDs intention to !eli&er
ser&ices tat ena(le a !ata culture across e&ery organi?ation$ team$ an! in!i&i!ual (y
allo'ing tese entities to (e more fle+i(le in o' tey manage teir !ata.
%it tis ne' platform$ users can no' "uery across (ot tra!itional relational !ata
'areouses an! !ata tatDs store! in a Ca!oop region$ eiter in an appliance or separate
Ca!oop cluster. Altoug tereDs not a 'ole lot of !etails on te ne' platform$ it seems
to (e treate! as an appliance$ 'ere Microsoft is currently calling it OBig 5ata in a Bo+D.
Decision Support Systems
A Decision Support System (DSS) is a computer4(ase! information system tat supports
(usiness or organi?ational !ecision4ma)ing acti&ities. 5SSs ser&e te management$ operations$
an! planning le&els of an organi?ation (usually mi! an! iger management) an! elp to ma)e
!ecisions$ 'ic may (e rapi!ly canging an! not easily specifie! in a!&ance (Nnstructure! an!
Semi4Structure! !ecision pro(lems). 5ecision support systems can (e eiter fully computeri?e!$
uman or a com(ination of (ot.
A 5SS application contains fi&e componentsG !ata(ase$ mo!el (ase$ )no'le!ge (ase$ GNI$ an!
user (see Pigure ...). Te !ata(ase stores te !ata$ mo!el an! )no'le!ge (ases store te
collections of mo!els an! )no'le!ge$ respecti&ely$ an! te GNI allo's te user to interact 'it
te !ata(ase$ mo!el (ase an! )no'le!ge (ase. Te !ata(ase an! )no'le!ge (ase can (e foun! in
a (asic information system. Te )no'le!ge (ase may contain simple searc results for analy?ing
te !ata in te !ata(ase. Por e+ample$ te )no'le!ge (ase may contain o' many employees in
a company !ata(ase a&e 'or)e! at te company for o&er ten years. A !ecision support system
is an intelligent information system (ecause of te a!!ition of te mo!el (ase. Te mo!el (ase
as te intro!uction calculations an! analysis. Tese mo!els allo' te !ecision support system
to not only supply information to te user (ut ai! te user in ma)ing a !ecision. Te mo!el (ase
as te mo!els use! to perform optimi?ation$ simulation$ or oter algoritms for a!&ance!
Gi&en te a(o&e !efinition of a !ecision support system$ 'e a&e !e&elope! se&eral
sprea!seet4(ase! 5SS applications in *+cel. Nsing te sprea!seet functionality in
*+cel an! te BBA programming capa(ilities$ a complete !ecision support system can
(e !e&elope!.
Microsoft CS/
Microsoft as (een synonymous 'it CS# al'ays. As a testimony to tis $ te #eputation
Institute$ one of te 'orl!Ds lea!ing reputation management consultant firms$ announce!
Microsoft ran)e! T. o&erall 'en it release! its 83.8 CS# #epTra)R .33 report naming te
companies 'it te (est reputations for corporate social responsi(ility aroun! te 'orl!.
Microsoft Iout Spar)
In 83.8$ Microsoft C*6 Ste&e Ballmer announce! Microsoft Iout Spar)$ a company4'i!e$
glo(al initiati&e to create opportunities for :33 million yout o&er tree years. Troug :3S
programs an! partnersips 'it .27 yout4ser&ing nonprofits $ in one year only $ Microsoft
Iout Spar) as create! ne' opportunities for more tan .3: million young people in o&er .33
countries aroun! te 'orl!.
4out" Spar$ +rants
Microsoft pro&i!es cas grants to eligi(le organi?ations 'ose missions an! acti&ities support
yout !e&elopment.
Microsoft also !onates soft'are an! ser&ices to a (roa! array of eligi(le nonprofit organi?ations.
&mpo!ering 4out" = Transforming &ducation > &?panding Digital Inclusion
*artners in 2earning is a long4stan!ing program tat pro&i!es professional
!e&elopment to e!ucators to elp tem 'it ne' approaces to teacing an! learning$
using tecnology to elp stu!ents !e&elop 8.st century s)ills. Partners in Mearning as
e"uippe! more tan 0$:0$333 go&ernment scool teacers in In!ia 'it IT s)ills troug
Pro=ect Si)sa.
*ro@ect Ayoti$ pro&i!es learning for young a!ults$ especially 'omen$ in rural an!
un!erser&e! communities$ troug Community Tecnology Mearning Centers (CTMCs).
#un in partnersip 'it .4 ;G6s currently$ o&er 1$33$333 young a!ults traine!$ of 'om
03> a&e (een place! in =o(s. 033U yout enterprises a&e (een starte!.
6ffice:71 is free for all stu!ents an! teacers aroun! te 'orl! an! pro&i!es rea!y access
to tecnology tools tat po'er learning an! colla(orationG email$ instant messaging$
group &i!eo an! &oice cat$ an! online !ocument &ie'ing an! e!iting.
Microsoft 2earning is a compreensi&e program 'ic is aime! at !e&eloping te s)ill
sets an! enancing te employa(ility of te stu!ents an! IT professionals troug
training an! certification. Troug tis program Microsoft pro&i!es a !i&erse range of
offerings inclu!ing4 classroom training$ e4learning$ certification$ Microsoft Press (oo)s$
s)ills assessments an! more$ to a!!ress te nee! gaps among te stu!ents an!
professionals. *&ery year$ more tan ;99'999 people are certifie!A an! in te last .4
years$ te program as impacte! o&er ; million people. Tere are more tan B99 ITAs
currently in te country.
Imagine = 6nleas"ing 0uture Innovations
DreamSpar$ is a program un!er 'ic stu!ents are pro&i!e! access to te latest
Microsoft soft'are !esigner tools at no carge. Te program means to e"uip a ne'
generation of tecnology lea!ers 'it te )no'le!ge an! tools tey nee! to arness te
magic of soft'are to impro&e li&es$ sol&e pro(lems an! cataly?e economic gro't. Te
5reamSpar) initiati&e in In!ia is !esigne! to =oin te !ots (et'een soft'are access$
'ic means ma)ing training an! ena(lement complement simple access to tecnology
In In!ia$ 4.1 million stu!ents a&e alrea!y gaine! access to te latest MS tools.
Imagine Cup is te 'orl!Ds premier yout tecnology competition$ pro&i!ing an
opportunity for ig scool an! uni&ersity stu!ents to learn ne' s)ills an! apply teir
)no'le!ge an! passion to !e&elop tecnical solutions for some of te 'orl!Ds tougest
pro(lems. 13$333 stu!ents from In!ia participate! in last yearDs contest.
/ealise = Increasing &mployability > &ntrepreneurs"ip
Imagine Cup Grants are a !irect output of te Imagine Cup competition$ tese grants are
gi&en to a select num(er of 'inning stu!ent teams to elp tem ta)e teir pro=ect to te
ne+t le&el troug a compreensi&e grant of cas$ soft'are an! mentoring support.
BiSpar$ gi&es soft'are startups access to Microsoft soft'are !e&elopment tools an!
connections 'it )ey in!ustry players$ inclu!ing in&estors$ elp young entrepreneurs
starting a ne' (usiness. In tree years$ te program as pro&i!e! professional soft'are at
no carge to 8$333 startups$ an! 8081 startup mem(ers.
Microsoft 'or)s 'it ..8 million !e&elopers$ o&er .333 In!epen!ent Soft'are Ben!ors
an! more tan 8333 System Integrators in In!ia to empo'er tem 'it te tools$
tecnologies an! training re"uire! to !e&elop ig4en! s)ills an! compete in a glo(al
mar)etplace.
Microsoft as also !e&elope! a range of ne' yout4focuse! Citi?ensip initiati&es$ inclu!ingG
+ive 0or 4out": a glo(al micro4gi&ing mar)etplace focuse! specifically on raising fun!s
for nonprofits tat support yout causes aroun! te 'orl!A
Microsoft 4out"Spar$ (ub: an online space 'ere young people can e+plore an!
access all of te ser&ices$ programs an! resources pro&i!e! (y Microsoft an! select
nonprofit partners for e!ucation$ s)ills$ employment an! entrepreneursipA
Innovate 0or +ood: a glo(al online community ena(ling yout to colla(orate$ inspire
an! support eac oter 'ile using tecnology to ma)e a !ifference in teir communities.
Pro=ect Basa promotes local language computing$ lo'ering te (arrier for people 'o prefer
computing in nati&e tongue. Tis pro=ect is Microsoft In!iaDs commitment to pro&i!e local
language interface pac)s for flagsip Microsoft pro!ucts H inclu!ing %in!o's Q 6ffice 4 in .8
In!ian languages. Te initiati&e also loo)s at (uil!ing a &i(rant local language community tat
!efines an! contri(utes to te efforts.
&mployee )olunteer *rogram and +iving Campaign
Te *mployee Bolunteer Program (*BP) an! Gi&ing Campaign$ in line 'it te !e&elopment
goals of In!ian go&ernment an! countryDs commitment to Millennium 5e&elopment Goals$ as
a! a strategic focus on OPromoting Inclusi&e Gro't troug *!ucationD since 8337.
Microsoft matces employee nonprofit !onations troug te year$ an! encourages employees to
&olunteer 'it a nonprofit of teir coice. Te program as raise! more tan I;# 7$71$41$.47
since 8337.
/esponding to disastersC
Te Microsoft 5isaster #esponse program impro&es !isaster prepare!ness an! response troug
te !eli&ery of tecnology an! e+pertise for citi?ens$ lea! respon!ers$ an! (usinesses.
Current responsesC Access MicrosoftDs #ea!y #eac response portal in te e&ent of a current
large4scale natural !isaster. Cere you 'ill fin! situational information an! resources to elp )eep
you safe$ ena(le you to connect 'it oters$ an! pro&i!e !etails for 'ays you can elp.
*ast responsesC 6&er te last fe' !eca!es$ Microsoft as pro&i!e! support for more tan 833
natural !isasters. Te follo'ing represent a fe' of our response efforts o&er te years.
0ast 0acts
Pro=ect Si)sa H as so far e"uippe! more tan 0$:0$333 go&ernment scool teacers
'it IT s)ills$ impacting more tan :0 million stu!ents across te country.
*&ery year .$33$333 people are certifie! troug Microsoft Mearning.
Microsoft Inno&ation Centers H .$33$333 stu!ents reace!.
Nn!er 5reamSpar)$ tere a&e (een o&er .8 million free !o'nloa!s of !e&eloper an!
!esign tools (y stu!ents since 8332.
:$13$333 In!ian stu!ents a&e registere! for Imagine Cup since it starte! in 833:.
6&er 8$333 start4ups (enefit from tecnology insigts$ soft'are$ tools$ an! opportunity
mapping &ia te Bi?Spar) program.
Pro=ect Ksamta H :3$333 =a'ans traine! since 833/.
Pro=ect <yoti 4 IT training for o&er 1$33$333 young a!ults$ of 'ic more tan 03> are
no' in formal employment.
Te %in!o's platform is accessi(le an! compati(le 'it a 'i!e range of assisti&e
tecnology pro!ucts.
%e 'or) 'it ..8 million !e&elopers$ o&er .333 In!epen!ent Soft'are Ben!ors an!
more tan 8333 System Integrators in In!ia.
Microsoft is +oing Carbon #eutral
Microsoft is instituting a company'i!e commitment to acie&e car(on neutrality (eginning in
fiscal year 83.:. Te foun!ation of tis ne' commitment is an internal car(on fee$ 'ic 'ill
place a price on car(on (ase! on current mar)et pricing for a portfolio of rene'a(le energy an!
car(on offset pro=ects.
/educing Travel and Carbon %it" 6nified Communications
MicrosoftDs Nnifie! Communications (NC) streamlines communications an! colla(oration. By
re!ucing te nee! for (usiness tra&el an! commuting$ our NC solutions impro&e (usiness
outcomes$ lo'er costs an! enance en&ironmental sustaina(ility. Mast year alone$ NC ena(le! us
to sa&e .0$333 metric tons of C68 an! re!uce! our tra&el costs 9/8 million.
/educing and Managing Computer &nergy Consumption
To elp it meet its en&ironmental goals$ Microsoft IT as !eploye! System Center Configuration
Manager 8330 #: an! greater po'er management controls to .71$333 !es)top an! laptop
computers.
Te result 'as a 80 percent !rop in te amount of po'er use! (y manage! !es)top computers$ as
'ell as a pro=ecte! cost sa&ings of 9.8 to 9.4 per computer$ per year.
&nergy-Smart Buildings
Troug a pilot program an! 'ite paper$ Microsoft is saring )no'le!ge of o' organi?ations
can use IT successfully to impro&e te (ottom line an! re!uce en&ironmental impacts. Many
organi?ations !o not nee! to retrofit (uil!ings in or!er to reali?e significant energy sa&ings an!
Microsoft as so'n tat smart (uil!ings are accessi(le an! affor!a(le for any organi?ation.
3eec"i %ind *ro@ect
Microsoft as signe! a 834year po'er purcase agreement (PPA) for 'in! energy in Te+as tat
'ill (e fun!e! in part (y procee!s from MicrosoftDs car(on fee. Te agreement 'it #*S
Americas 'ill see Microsoft purcase all of te energy from Keeci %in! pro=ect$ a ..3 M%
'in! facility 03 miles nort'est of Pt. %ort$ Te+as$ near te to'n of <ac)s(oro.
+lobal e-Sustainability Initiative
Microsoft is on te (oar! of te Glo(al e4Sustaina(ility Initiati&e (GeSI) K a colla(oration
(et'een lea!ing IT companies$ go&ernment agencies an! nongo&ernmental organi?ations
(;G6s) 'ose purpose is to acie&e en&ironmental sustaina(ility troug tecnology
inno&ation.
Microsoft as elpe! lea! an! ena(le GeSI-s influential researc an! 'or) on critical issues
ranging from o' IT can a!!ress climate cange to responsi(le sourcing in te ar!'are supply
cain.
Addressing &nvironmental C"allenges in t"e Cloud
Coste! on our clou!4(ase! %in!o's A?ure tecnology$ an! &isuali?e! troug Bing Maps$ *ye
6n *art pro&i!es 733 million people 'it near real4time access to locali?e!$ easy4to4un!erstan!
en&ironmental !ata li)e air an! 'ater "uality. It is a&aila(le in 87 languages an! reaces :8 **A
mem(er states.
Microsoft (usiness partnersips4
Microsoft *artners !it" 6TSA to Develop Sustainable Tec"nologies
Microsoft Corp. as entere! into a tree4year agreement 'it te Nni&ersity of Te+as at San
Antonio (NTSA) to researc an! !e&elop sustaina(le tecnologies. Te goal is to ma)e
MicrosoftDs !ata centers more energy efficient an! economically &ia(le
Microsoft partners 2enovo' Tencent for <* tec" support in C"ina
Microsoft Corp has partnered Lenovo Group Ltd and Tencent Holdings Ltd to provide software
security services for Windows XP users in China
#etApp and Microsoft Alliance
Por o&er .3 years$ ;etApp an! Microsoft a&e teame! to !e&elop an! pro&i!e inno&ati&e storage
an! !ata management solutions for MicrosoftV tecnologies
;etApp remains in te forefront of pro&i!ing an agile !ata infrastructure for Microsoft
applications
T"e #etApp and Microsoft Alliance /elations"ip
;etApp is a Microsoft Glo(al In!epen!ent Soft'are Ben!or (ISB) an! Microsoft Partner 'it
te follo'ing Gol! Certifie! competenciesG
In!epen!ent Soft'are Ben!or (ISB)
Messaging
Portals an! Colla(oration
Content Management
5ata Platform
Business Intelligence
Ser&er Platform
Communications
Birtuali?ation (Sil&er)
;etApp an! Microsoft a&e (een 'or)ing togeter for more tan a !eca!e to pro&i!e inno&ati&e
solutions tat ma)e it easier for our customers to rapi!ly transform teir !ata centers for te
future. ;etApp also as Sil&er Certifie! competency in Birtuali?ation.
& *CO/
ma!e a strategic !ecision to partner 'it Microsoft for infrastructure an! tecnology an! focus
our resources on e+ten!ing (usiness &alue to te customer. *picor le&erages inno&ati&e
Microsoft tecnologies suc as .;*T$ Microsoft 6ffice System$ Microsoft SarePoint
tecnologies$ Bisual Stu!io$ SLM Ser&er$ an! A?ure in !e&eloping en!4to4en!$ in!ustry4specific
solutions tat ena(le companies to imme!iately !ri&e efficiency trougout (usiness operations
an! (uil! competiti&e a!&antage
Microsoft partners !it" BT for private Aure lin$s
As security an! !ata pri&acy continue to ol! CI6s (ac) from !a((ling 'it clou! ser&ices$ BT
an! Microsoft announce! a partnersip tat 'ill see te former pro&i!e pri&ate lin)s for te
latterDs A?ure pu(lic clou! ser&ice. Te mo&e comes te !ay Beri?on announce! a !ar) fi(re
ser&ice lin)ing its pu(lic clou! platforms 'it MicrosoftDs$ 'it plans to support oter platforms
in te near future.
BT sai! 'ill (e teaming up 'it Microsoft to pro&i!e BP; access to A?ure$ 'ic it sai! 'oul!
pro&i!e more secure an! more resilient connecti&ity to te pu(lic clou! platform
/&0&/&#C&S
research .microsoft .com
en.wikipedia.org/wiki/ Microsoft _ Research
research .microsoft .com/en-us/collaboration/.../northam-awards.aspx
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model
http://www.netaction.org/msoft/world/MSWordWorld.html
http://www.microsoftbusinesshub.com/!ews_"pdates/#indys_$log