Course: Quantitative Techniques for Business Decisions Program(s): PGDM/MBA Instructor(s): Dr. Gunjan Malhotra
Course Background: Quantitative Techniques for Business Decisions course is aimed for students whose careers will require an in-depth understanding of decision making processes and their implications for overall firm performance. The course benefits students who require a deep understanding of how decision making models impact competitive performance. The intent of the course is to help students to understand operations models and taking a decision under uncertainty that offer the potential to change the competitive balance in a wide range of industries. The word operations here broadly can be defined as the set of activities involved in launching new products and delivering products and services. We consider businesses from a wide range of industries. Students acquire frameworks that enable them to analyze the operational demands of different competitive settings and taking decisions under uncertainty, which is very common in business. The course will help the students in terms of conceptual clarity, quantitative modeling and familiarize them with related software. Learning outcomes: On completing the course you will be able to: Use optimization techniques in business decision making. Develop skills in structuring and analyzing business problems statistically. Formulate answers to common business decision problems. Utilize software for optimisation issues.
Course requirements: Students will be introduced to the main themes and topics in the class. These are reinforced, extended and developed through the discussion of practical examples and problem solving exercises and also by discussing the questions in the various textbook. These questions are intended to check your understanding of the lecture content and their ability to explain the key concepts involved. Various relevant cases will be discussed in the class. When cases are assigned, you should be ready with the discussion issues. For each case, you should: a) identify the major problem, b) give your recommendation to resolve this problem (both short and long term), and when appropriate d) provide supporting analysis (both qualitative and quantitative) for your recommendations. Answering the questions provided for each case should help in this effort. The class will be divided into a number of groups. For all cases, each group will submit case analysis report and power point presentation one day before scheduled class. At all times students are expected to supplement their learning by reading the prescribed textbook(s) and newspaper or web articles.
Each group is expected to take up a problem related to Quantitative techniques for Business decisions. You are expected to solve the problem based on tools and techniques discussed in the class and submit your report. Each group will be required to give a presentation. Evaluation for this assignment will be done based on individual as well as group performance. Class participation will be based on the value you add to the class through your questions, statement, and comments. It is the quality of these that is more important than the quantity.
Pedagogy: The pedagogy would consist of a combination of interactive lecture sessions, case studies discussion, and project presentation. The class lecture will follow the assigned reading materials closely. The lectures, mostly PPT based, focus on elaboration of key concepts and principles, and extensive illustration of their applications by way of topical examples. The lectures will be supplemented with a few case studies to apply the theoretical concepts for understanding practical situations.
Assessment: Assessment is based on end term examination, quizzes, term paper and presentations. The nature of the presentations and examinations will be announced in class. The assessment methods are intended to achieve the learning outcomes for the class. Details of the marking scheme are as follows. Quiz: 20% Presentations: 5% (Group of four) Term Paper: 25% End Term Exam: 50%
ESSENTIAL TEXT: Quantitative analysis for management by Render B., Stair R. M., Hanna M. E., Pearson Education This will be accompanied by specially prepared handouts. The following books are also useful for individual sections of the course: Reference books: 1. Operation Research by A. N. Natrajan, P. Balasubharmani, A Tamilarasi, Pearson education. 2. Quantitative methods for Business by Anderson, Sweeney and Williams; Thomson Publications 3. Operations Research by Handy A. Taha Prentice - Hall India. 4. Quantitative Techniques in Management by ND Vohra; Tata McGraw-Hill Publishing Company Limited. 5. Principles of Operations Research for Management by Frank S.Budnick, Dennis McLeavey and Richard Mohena; AITBS Publishers & Distributors. 6. Introduction to Operations Research by Frederick S. Hiller and Gerald J . Lieberman; McGraw Hill International Editions. 7. Operation research applications and algorithms by Wayne L. Winston, Thomson publication. 8. Quantitative Methods in Management, Ullmann, J .E., Schaum Series. 9. Data analysis & Decision Making by Albright, Winston, Zappe. Second edition, Thomson Learning
Software Package: Microsoft Excel/ TORA to solve most of the problems involved in the course.
Session Outline (one hour each session): SESSION 1, 2 Formulation of Linear Programming Problems (LPP) Maximisation
SESSION 3 Formulation of Linear Programming Problems (LPP) Minimisation
SESSION 4, 5 Graphical Solution, Infeasibility, Unbounded, alternative optima
SESSION 8 Sensitivity analysis : Types of sensitivity, change of objective function
SESSION 9 Sensitivity analysis : Change of resource
SESSION 10 Sensitivity analysis : Change of cost coefficients
SESSION 11, 12, 13 Transportation Model o Least Cost Method o Vogels Approximation (Max, Min, unbalanced) o Optimization techniques- u-v method or MODI o Using Transportation through Ms Excel SESSION 14 Assignment Model o Hungarian Method: Maximisation & Minimisation o Using Assignment techniques through Ms Excel
SESSION 15 & 16 Decision Theory o Decision under uncertainity o Decision under risk o Decision Trees
SESSION 17 & 18 Theory of Games o Game Models: Two person zero sum game, 2x2 and 3x3. o Solutions of 2xn and mx2 games. o Solutions of mxn games
SESSION 19 & 20 Forecasting time series models.
Useful Websites for the course: The following URLs are provided as illustrations of the managerial applications and conceptual understanding of various statistical techniques. The students are encouraged to go through or review these websites for greater detail on any of the specific issues regarding calculations, methodology or findings: http://home.ubalt.edu/ntsbarsh/stat-data/Topics.htm http://www.palisade.com.au/stattools/ http://calculators.stat.ucla.edu/powercalc/ http://www.conceptstew.co.uk/PAGES/s4t5content.html http://home4u.hongkong.com/education/university/csglui/soft.htm http://www.statserv.com/softwares.html http://www.willyancey.com.html http://www.statsoft.com/textbook/stathome.html http://www.sportsci.org/resource/stats/index.html http://www.lib.umich.edu/govdocs/stats.html http://home.clara.net/sisa/index.htm http://davidmlane.com/hyperstat/index.html
Topics for presentation The project topics will be announced in the class as per the requirement of the subject.