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2) The Codes of Conduct and Disciplinary Regulation 1993 (Amendment 2002) is
an administrative management controls that enables organization to operate
efficiently. State the objectives of this code of conduct. Explain the national
actions that can be take to develop public service officers awareness in order to
avoid them violating the code of conduct.
Objectives of code of conduct
OBJECTIVES:
To inculcate noble characteristics in performing duties so as to improve
work quality and productivity
To improve self-discipline in order to provide the organisation with good
and quality service
To enhance skills in the implementation of duties and to be able to
adapt to the work environment
Series 1 Public Services Codes of Conduct

Introduction

Disciplinary control is an important tool used to create an efficient
management in executing all functions and responsibilities towards
ensuring the respective departments goals and objectives are achieved.


Codes of Conduct and Disciplinary Regulations

Officers in the public services codes of conduct and discipline are
regulated under the Public Officers (Conduct and Discipline) 1993. Such
regulations include the following provisions:


1.
Regulations pertaining to codes of conduct. Including specific
prohibition and violations;
2.
Responsibilities and duties in relation to disciplinary control and
supervision;
3. Disciplinary procedures and codes of conduct;
4. Punishments imposed on breach of code of conduct;
5. Provisions on related miscellaneous matters.


Code Of Conducts

Code of conduct for public service officers as provided in Regulation 4,
Public Officers (Conduct and Discipline) 1993 are as follows:


"4
(1)
An officer shall at all times and on all occasions give his undivided
loyalty and devotion to the Yang di-Pertuan Agong, the country and
the Government.
(2) An officer shall not

(a) subordinate his public to his private interests;
(b) conduct himself in such a manner as is likely to bring his private

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interest into conflict with his public duty;
(c)
conduct himself in such a manner likely to cause a reasonable
suspicion that

(i) he has allowed his private interests to come into conflict with
his public duty so as to impair his usefulness as a public
officer; or
(ii) he has used his public position for his personal advantage;
(d)
conduct himself in such a manner as to bring the public service
into disrepute or bring discredit to the public service;
(e) lack efficiency or industry;
(f) be dishonest or untrustworthy;
(g) be irresponsible;
(h) bring or attempt to bring any form of outside influence or
pressure to support or advance any claim relating to or against
the public service, whether the claim is his own claim or that of
any other officer;
(i) be insubordinate or conduct himself in any manner which can be
reasonably construed as being insubordinate; and
(j) be negligent in performing his duties.


"4A (1) An officer shall not object another person to sexual harassment,
that is to say, an officer shall not

(a)
make any sexual advance, or any request for sexual favours,
to another person; or
(b) do any act of a sexual nature in relation to another person, in
circumstances in which a reasonable person, having regard to
all the circumstances, would be offended, humiliated or
intimidated.
(2)
A reference in sub-regulation (1) to the doing of an act of a sexual
nature to another person

(a) includes the making of a statement of a sexual nature to, or in
the presence of, that other person, whether the statement is
made orally or in writing or in any other manner;
(b) is not limited to doing of such act at workplace or during
working hours only as long as the doing of such act brings the
public service into disrepute or bring discredit to the public
service.


Duty to comply with Regulations

An officer shall comply with the provisions of these Regulations and the
breach of any provision of these Regulations shall render the officer
liable to disciplinary action.



An officer shall be assumed to have committed a breach of discipline in
the event it is found that such act or wrongdoing have breached or
believed to have breached any Regulations pertaining to such code of

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conduct.

Aku J anji Letter

The failure of an officer to undertake and comply with the terms in the
Aku Janji is a breach of the code of conduct.


Duty of Disciplinary Control

It is the duty of every officer to exercise disciplinary control and
supervision over his subordinate and to take appropriate action as soon
as possible. An officer shall be deemed to have been negligent in
performing his duties and to be irresponsible should he fail to do so. He
too shall be liable to disciplinary action.



The principles and work ethics include the following:

Trust to perform duties with full responsibility
Integrity to practise values of honesty, sincerity and integrity in all
matters
Responsibility to possess high accountability and responsibility in
performing duties, without abusing power and position for
self-gain or the benefit of other interested parties
Excellence to constantly endeavour to improve knowledge, creativity
and innovation as well as team spirit
Loyalty to have undivided loyalty to the department and nation at
all times so as to safeguard image and sovereignty
Commitment to carry out work with full responsibility at all times and not
disregard public responsibilities because of personal
interest
Dedication to be prepared to take on responsibilities at any time with
no expectations of reward but for the good of the
department and the government
Discipline to be constantly on good behaviour, observe the laws and
regulations and punctuality
Diligence to carry out duties efficiently, effectively and productively at
all times in order to produce excellent service
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Professionalism to constantly improve knowledge and skills to provide
efficient, prompt and meticulous services as well as to
possess characteristics of creativity, innovation, motivation,
competitiveness and accountability

National action to develop public service officers awareness





















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3) Recall a scenario in which you suffer from stress during your practicum.
Explain the problems that you faced and the measures taken in managing your
stress.


4) Burn out is normally caused by a long term stress faced by teacher. Lifestyle
and personality are two factors which usually contribute to burn out. Elaborate on
the signs of burn out and the implications of it for teachers. State the possible
ways to help burn out teachers.
Burnout is a state of emotional, mental, and physical exhaustion caused by
excessive and prolonged stress. It occurs when you feel overwhelmed and
unable to meet constant demands. As the stress continues, you begin to lose the
interest or motivation that led you to take on a certain role in the first place.
Burnout reduces your productivity and saps your energy, leaving you feeling
increasingly helpless, hopeless, cynical, and resentful. Eventually, you may feel
like you have nothing more to give.
Lifestyle causes of burnout
Working too much, without enough time for relaxing and socializing
Being expected to be too many things to too many people
Taking on too many responsibilities, without enough help from others
Not getting enough sleep
Lack of close, supportive relationships
Personality traits can contribute to burnout
Perfectionistic tendencies; nothing is ever good enough
Pessimistic view of yourself and the world
The need to be in control; reluctance to delegate to others
High-achieving, Type A personality
Work-related causes of burnout
Feeling like you have little or no control over your work
Lack of recognition or rewards for good work
Unclear or overly demanding job expectations
Doing work thats monotonous or unchallenging
Working in a chaotic or high-pressure environment
Physical signs and symptoms of burnout
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Feeling tired and drained most of
the time
Lowered immunity, feeling sick a
lot
Frequent headaches, back pain,
muscle aches
Change in appetite or sleep
habits

Emotional signs and symptoms of burnout
Sense of failure and self-doubt
Feeling helpless, trapped, and
defeated
Detachment, feeling alone in the
world
Loss of motivation
Increasingly cynical and negative
outlook
Decreased satisfaction and
sense of accomplishment
Behavioral signs and symptoms of burnout
Withdrawing from responsibilities
Isolating yourself from others
Procrastinating, taking longer to
get things done
Using food, drugs, or alcohol to
cope
Taking out your frustrations on
others
Skipping work or coming in late
and leaving early
Ways to deal with burn out
1. The "Three R" Approach
Recognize Watch for the warning signs of burnout
Reverse Undo the damage by managing stress and seeking support
Resilience Build your resilience to stress by taking care of your physical
and emotional health

Burnout recovery strategy #1: Slow down
When youve reached the end stage of burnout, adjusting your attitude or looking
after your health isnt going to solve the problem. You need to force yourself to
slow down or take a break. Cut back whatever commitments and activities you
can. Give yourself time to rest, reflect, and heal.
Burnout recovery strategy #2: Get support
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When youre burned out, the natural tendency is to protect what little energy you
have left by isolating yourself. But your friends and family are more important
than ever during difficult times. Turn to your loved ones for support. Simply
sharing your feelings with another person can relieve some of the stress. The
other person doesnt have to ret to fix your problems; he or she just has to be a
good listener. Opening up wont make you a burden to others. In fact, most
friends will be flattered that you trust them enough to confide in them, and it will
only strengthen your friendship.
Burnout recovery strategy #3: Reevaluate your goals and priorities
Burnout is an undeniable sign that something important in your life is not working.
Take time to think about your hopes, goals, and dreams. Are you neglecting
something that is truly important to you? Burnout can be an opportunity to
rediscover what really makes you happy and to change course accordingly.
Coping with job burnout
The most effective way to combat job burnout is to quit doing what youre doing
and do something else, whether that means changing jobs or changing careers.
But if that isnt an option for you, there are still things you can do to improve your
situation, or at least your state of mind.
Actively address problems. Take a proactive rather than a passive
approach to issues in your workplace, including stress at work. Youll feel
less helpless if you assert yourself and express your needs. If you dont
have the authority or resources to solve the problem, talk to a superior.
Clarify your job description. Ask your boss for an updated description of
your job duties and responsibilities. Point out things youre expected to do
that are not part of your job description and gain a little leverage by
showing that youve been putting in work over and above the parameters
of your job.
Ask for new duties. If youve been doing the exact same work for a long
time, ask to try something new: a different grade level, a different sales
territory, a different machine.
Take time off. If burnout seems inevitable, take a complete break from
work. Go on vacation, use up your sick days, ask for a temporary leave-of-
absenceanything to remove yourself from the situation. Use the time
away to recharge your batteries and take perspective.
Preventing burnout
If you recognize the warning signs of impending burnout in yourself, remember
that it will only get worse if you leave it alone. But if you take steps to get your life
back into balance, you can prevent burnout from becoming a full-blown
breakdown.
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Burnout prevention tips
Start the day with a relaxing ritual. Rather than jumping out of bed as
soon as you wake up, spend at least fifteen minutes meditating, writing in
your journal, doing gentle stretches, or reading something that inspires
you.
Adopt healthy eating, exercising, and sleeping habits. When you eat
right, engage in regular physical activity, and get plenty of rest, you have
the energy and resilience to deal with lifes hassles and demands.
Set boundaries. Dont overextend yourself. Learn how to say no to
requests on your time. If you find this difficult, remind yourself that saying
no allows you to say yes to the things that you truly want to do.
Take a daily break from technology. Set a time each day when you
completely disconnect. Put away your laptop, turn off your phone, and
stop checking email.
Nourish your creative side. Creativity is a powerful antidote to burnout.
Try something new, start a fun project, or resume a favorite hobby.
Choose activities that have nothing to do with work.
Learn how to manage stress. When youre on the road to burnout, you
may feel helpless. But you have a lot more control over stress than you
may think. Learning how to manage stress can help you regain your
balance.

The difference between stress and burnout
Burnout may be the result of unrelenting stress, but it isnt the same as too much
stress. Stress, by and large, involves too much: too many pressures that demand
too much of you physically and psychologically. Stressed people can still imagine,
though, that if they can just get everything under control, theyll feel better.
Burnout, on the other hand, is about not enough. Being burned out means feeling
empty, devoid of motivation, and beyond caring. People experiencing burnout
often dont see any hope of positive change in their situations. If excessive stress
is like drowning in responsibilities, burnout is being all dried up. While youre
usually aware of being under a lot of stress, you dont always notice burnout
when it happens.
Stress vs. Burnout
Stress Burnout
Characterized by overengagement Characterized by disengagement
Emotions are overreactive Emotions are blunted
Produces urgency and hyperactivity Produces helplessness and hopelessness
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Stress vs. Burnout
Loss of energy Loss of motivation, ideals, and hope
Leads to anxiety disorders Leads to detachment and depression
Primary damage is physical Primary damage is emotional
May kill you prematurely May make life seem not worth living