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IMPORTANT: READ CAREFULLY

Two license agreements are presente !elow"


#" International License Agreement $or E%al&ation o$ Programs
'" International Program License Agreement
I$ Licensee is o!taining t(e Program $or p&rposes o$ pro&cti%e &se )ot(er t(an e%al&ation*
testing* trial +tr, or !&,*+ or emonstration-: ., clic/ing on t(e +Accept+ !&tton !elow* Licensee
accepts t(e International Program License Agreement* wit(o&t moi$ication"
I$ Licensee is o!taining t(e Program $or t(e p&rpose o$ e%al&ation* testing* trial +tr, or !&,*+ or
emonstration )collecti%el,* an +E%al&ation+-: ., clic/ing on t(e +Accept+ !&tton !elow* Licensee
accepts !ot( )i- t(e International License Agreement $or E%al&ation o$ Programs )t(e +E%al&ation
License+-* wit(o&t moi$ication0 an )ii- t(e International Program License Agreement )t(e
+IPLA+-* wit(o&t moi$ication"
T(e E%al&ation License will appl, &ring t(e term o$ Licensee1s E%al&ation"
T(e IPLA will a&tomaticall, appl, i$ Licensee elects to retain t(e Program a$ter t(e E%al&ation )or
o!tain aitional copies o$ t(e Program $or &se a$ter t(e E%al&ation- !, entering into a
proc&rement agreement )e"g"* t(e I.M International Passport A%antage or t(e I.M Passport
A%antage E2press agreements-"
T(e E%al&ation License an t(e IPLA are not in e$$ect conc&rrentl,0 neit(er moi$ies t(e ot(er0
an eac( is inepenent o$ t(e ot(er"
T(e complete te2t o$ eac( o$ t(ese two license agreements $ollow"
International License Agreement $or E%al&ation o$ Programs
Part # 3 4eneral Terms
.Y DO5NLOADIN4* IN6TALLIN4* COPYIN4* ACCE66IN4* CLIC7IN4 ON AN +ACCEPT+
.UTTON* OR OT8ER5I6E U6IN4 T8E PRO4RAM* LICEN6EE A4REE6 TO T8E TERM6 OF
T8I6 A4REEMENT" IF YOU ARE ACCEPTIN4 T8E6E TERM6 ON .E8ALF OF LICEN6EE*
YOU REPRE6ENT AND 5ARRANT T8AT YOU 8A9E FULL AUT8ORITY TO .IND LICEN6EE
TO T8E6E TERM6" IF YOU DO NOT A4REE TO T8E6E TERM6*
: DO NOT DO5NLOAD* IN6TALL* COPY* ACCE66* CLIC7 ON AN +ACCEPT+ .UTTON* OR
U6E T8E PRO4RAM0 AND
: PROMPTLY RETURN T8E UNU6ED MEDIA AND DOCUMENTATION TO T8E PARTY FROM
58OM IT 5A6 O.TAINED" IF T8E PRO4RAM 5A6 DO5NLOADED* DE6TROY ALL COPIE6
OF T8E PRO4RAM"
#" De$initions
+A&t(ori;e Use+ 3 t(e speci$ie le%el at w(ic( Licensee is a&t(ori;e to e2ec&te or r&n t(e
Program" T(at le%el ma, !e meas&re !, n&m!er o$ &sers* millions o$ ser%ice &nits )+M6Us+-*
Processor 9al&e Units )+P9Us+-* or ot(er le%el o$ &se speci$ie !, I.M in t(e +License
In$ormation+ )see !elow-"
+I.M+ 3 International .&siness Mac(ines Corporation or one o$ its s&!siiaries"
+License In$ormation+ )+LI+- 3 a oc&ment t(at pro%ies in$ormation an an, aitional terms
speci$ic to a Program" T(e Program1s LI can !e $o&n in t(e Program1s irector,* !, t(e &se o$ a
s,stem comman* or as a !oo/let incl&e wit( t(e Program"
+Program+ 3 t(e $ollowing* incl&ing t(e original an all w(ole or partial copies: #- mac(ine3
reaa!le instr&ctions an ata* '- components* $iles* an mo&les* <- a&io3%is&al content )s&c(
as images* te2t* recorings* or pict&res-* an =- relate license materials )s&c( as /e,s an
oc&mentation-"
'" Agreement 6tr&ct&re
T(is Agreement incl&es Part # 3 4eneral Terms* Part ' 3 Co&ntr,3&ni>&e Terms )i$ an,- an t(e
LI an is t(e complete agreement !etween Licensee an I.M regaring t(e &se o$ t(e Program"
It replaces an, prior oral or written comm&nications !etween Licensee an I.M concerning
Licensee1s &se o$ t(e Program" T(e terms o$ Part ' ma, replace or moi$, t(ose o$ Part #" To t(e
e2tent o$ an, con$lict* t(e LI pre%ails o%er !ot( Parts"
<" License 4rant
T(e Program is owne !, I.M or an I.M s&pplier* an is cop,rig(te an license* not sol"
I.M grants Licensee a limite* none2cl&si%e* nontrans$era!le license to #- ownloa* install* an
&se t(e Program &ring t(e e%al&ation perio &p to t(e A&t(ori;e Use speci$ie in t(e LI solel,
$or internal e%al&ation* testing* or emonstration p&rposes on a trial !asis0 '- ma/e an install a
reasona!le n&m!er o$ copies to s&pport s&c( A&t(ori;e Use* an <- ma/e a !ac/&p cop,* all
pro%ie t(at
a" Licensee (as law$&ll, o!taine t(e Program an complies wit( t(e terms o$ t(is Agreement0
!" t(e !ac/&p cop, oes not e2ec&te &nless t(e !ac/e3&p Program cannot e2ec&te0
c" Licensee repro&ces all cop,rig(t notices an ot(er legens o$ owners(ip on eac( cop,* or
partial cop,* o$ t(e Program0
" Licensee maintains a recor o$ all copies o$ t(e Program an ens&res t(at an,one w(o &ses
t(e Program )accesse eit(er locall, or remotel,- #- oes so onl, on Licensee1s !e(al$ an '-
complies wit( t(e terms o$ t(is Agreement0
e" Licensee oes not #- &se t(e Program $or pro&cti%e p&rposes or ot(erwise &se* cop,* moi$,*
or istri!&te t(e Program e2cept as e2pressl, permitte in t(is Agreement0 '- re%erse assem!le*
re%erse compile* ot(erwise translate* or re%erse engineer t(e Program* e2cept as e2pressl,
permitte !, law wit(o&t t(e possi!ilit, o$ contract&al wai%er0 <- &se an, o$ t(e Program1s
components* $iles* mo&les* a&io3%is&al content* or relate license materials separatel, $rom
t(at Program0 =- s&!license* rent* or lease t(e Program0 or ?- &se t(e Program $or commercial
application (osting0 an
$" i$ Licensee o!tains t(is Program as a 6&pporting Program* Licensee &ses t(is Program onl, to
s&pport t(e Principal Program an s&!@ect to an, limitations in t(e license to t(e Principal
Program* or* i$ Licensee o!tains t(is Program as a Principal Program* Licensee &ses all
6&pporting Programs onl, to s&pport t(is Program* an s&!@ect to an, limitations in t(is
Agreement" For p&rposes o$ t(is Item +$*+ a +6&pporting Program+ is a Program t(at is part o$
anot(er I.M Program )+Principal Program+- an ienti$ie as a 6&pporting Program in t(e
Principal Program1s LI" )To o!tain a separate license to a 6&pporting Program wit(o&t t(ese
restrictions* Licensee s(o&l contact t(e part, $rom w(om Licensee o!taine t(e 6&pporting
Program"-
T(is license applies to eac( cop, o$ t(e Program t(at Licensee ma/es"
<"# Upates* Fi2es* an Patc(es
5(en Licensee o!tains an &pate* $i2* or patc( to a Program* Licensee accepts an, aitional or
i$$erent terms t(at are applica!le to s&c( &pate* $i2* or patc( t(at are speci$ie in its LI" I$ no
aitional or i$$erent terms are pro%ie* t(en t(e &pate* $i2* or patc( is s&!@ect solel, to t(is
Agreement" I$ t(e Program is replace !, an &pate* Licensee agrees to promptl, iscontin&e
&se o$ t(e replace Program"
<"' Term an Termination
T(e e%al&ation perio !egins on t(e ate Licensee agrees to t(e terms o$ t(is Agreement an
ens &pon t(e earliest o$ #- t(e en o$ t(e &ration or t(e ate speci$ie !, I.M in eit(er t(e
License In$ormation or a transaction oc&ment or '- t(e ate on w(ic( t(e Program a&tomaticall,
isa!les itsel$" Licensee will estro, t(e Program an all copies mae o$ it wit(in ten a,s o$ t(e
en o$ t(e e%al&ation perio" I$ I.M speci$ies in t(e LI t(at Licensee ma, retain t(e Program* an
Licensee elects to o so* t(en t(e Program will !e s&!@ect to a i$$erent license agreement* w(ic(
I.M will pro%ie to Licensee" In aition* a c(arge ma, appl,"
I.M ma, terminate Licensee1s license i$ Licensee $ails to compl, wit( t(e terms o$ t(is
Agreement" I$ t(e license is terminate $or an, reason !, eit(er part,* Licensee agrees to
promptl, iscontin&e &se o$ an estro, all o$ Licensee1s copies o$ t(e Program" An, terms o$ t(is
Agreement t(at !, t(eir nat&re e2ten !e,on termination o$ t(is Agreement remain in e$$ect &ntil
$&l$ille* an appl, to !ot( parties1 respecti%e s&ccessors an assignees"
T8E PRO4RAM MAY CONTAIN A DI6A.LIN4 DE9ICE T8AT 5ILL PRE9ENT IT FROM .EIN4
U6ED AFTER T8E E9ALUATION PERIOD END6" LICEN6EE A4REE6 NOT TO TAMPER
5IT8 T8E DI6A.LIN4 DE9ICE OR T8E PRO4RAM" LICEN6EE 68OULD TA7E
PRECAUTION6 TO A9OID ANY LO66 OF DATA T8AT MI48T RE6ULT 58EN T8E PRO4RAM
CAN NO LON4ER .E U6ED"
=" C(arges
T(ere is no c(arge $or t(e &se o$ t(e Program $or t(e &ration o$ t(e e%al&ation perio"
?" No 5arranties
6U.AECT TO ANY 6TATUTORY 5ARRANTIE6 T8AT CANNOT .E EBCLUDED* I.M MA7E6
NO 5ARRANTIE6 OR CONDITION6* EBPRE66 OR IMPLIED* RE4ARDIN4 T8E PRO4RAM
OR 6UPPORT* IF ANY* INCLUDIN4* .UT NOT LIMITED TO* ANY IMPLIED 5ARRANTIE6 OR
CONDITION6 OF MERC8ANTA.ILITY* 6ATI6FACTORY CUALITY* FITNE66 FOR A
PARTICULAR PURPO6E* AND TITLE* AND ANY 5ARRANTY OR CONDITION OF NON3
INFRIN4EMENT"
6OME 6TATE6 OR AURI6DICTION6 DO NOT ALLO5 T8E EBCLU6ION OF EBPRE66 OR
IMPLIED 5ARRANTIE6* 6O T8E A.O9E EBCLU6ION MAY NOT APPLY TO LICEN6EE" IN
T8AT E9ENT* 6UC8 5ARRANTIE6 ARE LIMITED IN DURATION TO T8E MINIMUM PERIOD
RECUIRED .Y LA5" NO 5ARRANTIE6 APPLY AFTER T8AT PERIOD" 6OME 6TATE6 OR
AURI6DICTION6 DO NOT ALLO5 LIMITATION6 ON 8O5 LON4 AN IMPLIED 5ARRANTY
LA6T6* 6O T8E A.O9E LIMITATION MAY NOT APPLY TO LICEN6EE" LICEN6EE MAY 8A9E
OT8ER RI48T6 T8AT 9ARY FROM 6TATE TO 6TATE OR AURI6DICTION TO AURI6DICTION"
T8E DI6CLAIMER6 AND EBCLU6ION6 IN T8I6 6ECTION ? AL6O APPLY TO ANY OF I.M16
PRO4RAM DE9ELOPER6 AND 6UPPLIER6"
MANUFACTURER6* 6UPPLIER6* OR PU.LI68ER6 OF NON3I.M PRO4RAM6 MAY
PRO9IDE T8EIR O5N 5ARRANTIE6"
I.M DOE6 NOT PRO9IDE 6UPPORT OF ANY 7IND* UNLE66 I.M 6PECIFIE6 OT8ER5I6E"
IN 6UC8 E9ENT* ANY 6UPPORT PRO9IDED .Y I.M I6 6U.AECT TO T8E DI6CLAIMER6
AND EBCLU6ION6 IN T8I6 6ECTION ?"
D" Licensee Data an Data!ases
To assist Licensee in isolating t(e ca&se o$ a pro!lem wit( t(e Program* I.M ma, re>&est t(at
Licensee #- allow I.M to remotel, access Licensee1s s,stem or '- sen Licensee in$ormation or
s,stem ata to I.M" 8owe%er* I.M is not o!ligate to pro%ie s&c( assistance &nless I.M an
Licensee enter a separate written agreement &ner w(ic( I.M agrees to pro%ie to Licensee t(at
t,pe o$ s&pport* w(ic( is !e,on I.M1s o!ligations in t(is Agreement" In an, e%ent* I.M &ses
in$ormation a!o&t errors an pro!lems to impro%e its pro&cts an ser%ices* an assist wit( its
pro%ision o$ relate s&pport o$$erings" For t(ese p&rposes* I.M ma, &se I.M entities an
s&!contractors )incl&ing in one or more co&ntries ot(er t(an t(e one in w(ic( Licensee is
locate-* an Licensee a&t(ori;es I.M to o so"
Licensee remains responsi!le $or #- an, ata an t(e content o$ an, ata!ase Licensee ma/es
a%aila!le to I.M* '- t(e selection an implementation o$ proce&res an controls regaring
access* sec&rit,* encr,ption* &se* an transmission o$ ata )incl&ing an, personall,3ienti$ia!le
ata-* an <- !ac/&p an reco%er, o$ an, ata!ase an an, store ata" Licensee will not sen
or pro%ie I.M access to an, personall,3ienti$ia!le in$ormation* w(et(er in ata or an, ot(er
$orm* an will !e responsi!le $or reasona!le costs an ot(er amo&nts t(at I.M ma, inc&r relating
to an, s&c( in$ormation mista/enl, pro%ie to I.M or t(e loss or isclos&re o$ s&c( in$ormation
!, I.M* incl&ing t(ose arising o&t o$ an, t(ir part, claims"
E" Limitation o$ Lia!ilit,
T(e limitations an e2cl&sions in t(is 6ection E )Limitation o$ Lia!ilit,- appl, to t(e $&ll e2tent t(e,
are not pro(i!ite !, applica!le law wit(o&t t(e possi!ilit, o$ contract&al wai%er"
E"# Items $or 5(ic( I.M Ma, .e Lia!le
Circ&mstances ma, arise w(ere* !eca&se o$ a e$a&lt on I.M1s part or ot(er lia!ilit,* Licensee is
entitle to reco%er amages $rom I.M" Regarless o$ t(e !asis on w(ic( Licensee is entitle to
claim amages $rom I.M )incl&ing $&namental !reac(* negligence* misrepresentation* or ot(er
contract or tort claim-* I.M1s entire lia!ilit, $or all claims in t(e aggregate arising $rom or relate to
eac( Program or ot(erwise arising &ner t(is Agreement will not e2cee t(e amo&nt o$ an, #-
amages $or !oil, in@&r, )incl&ing eat(- an amage to real propert, an tangi!le personal
propert, an '- ot(er act&al irect amages &p to U"6" F#G*GGG )or e>&i%alent in local c&rrenc,-"
T(is limit also applies to an, o$ I.M1s Program e%elopers an s&ppliers" It is t(e ma2im&m $or
w(ic( I.M an its Program e%elopers an s&ppliers are collecti%el, responsi!le"
E"' Items $or 5(ic( I.M Is Not Lia!le
UNDER NO CIRCUM6TANCE6 I6 I.M* IT6 PRO4RAM DE9ELOPER6 OR 6UPPLIER6
LIA.LE FOR ANY OF T8E FOLLO5IN4* E9EN IF INFORMED OF T8EIR PO66I.ILITY:
a" LO66 OF* OR DAMA4E TO* DATA0
!" 6PECIAL* INCIDENTAL* EBEMPLARY* OR INDIRECT DAMA4E6* OR FOR ANY ECONOMIC
CON6ECUENTIAL DAMA4E60 OR
c" LO6T PROFIT6* .U6INE66* RE9ENUE* 4OOD5ILL* OR ANTICIPATED 6A9IN46"
H" Compliance 9eri$ication
For p&rposes o$ t(is 6ection H )Compliance 9eri$ication-* +E%al&ation Program Terms+ means #-
t(is Agreement an applica!le amenments an transaction oc&ments pro%ie !, I.M* an '-
I.M so$tware policies t(at ma, !e $o&n at t(e I.M 6o$tware Polic, we!site
)www"i!m"comIso$twarepolicies-* incl&ing !&t not limite to t(ose policies concerning !ac/&p*
s&!3capacit, pricing* an migration"
T(e rig(ts an o!ligations set $ort( in t(is 6ection H remain in e$$ect &ring t(e perio t(e
Program is license to Licensee* an $or two ,ears t(erea$ter"
H"# 9eri$ication Process
Licensee agrees to create* retain* an pro%ie to I.M an its a&itors acc&rate written recors*
s,stem tool o&tp&ts* an ot(er s,stem in$ormation s&$$icient to pro%ie a&ita!le %eri$ication t(at
Licensee1s &se o$ all Programs is in compliance wit( t(e E%al&ation Program Terms* incl&ing*
wit(o&t limitation* all o$ I.M1s applica!le licensing an pricing >&ali$ication terms" Licensee is
responsi!le $or #- ens&ring t(at it oes not e2cee its A&t(ori;e Use* an '- remaining in
compliance wit( E%al&ation Program Terms"
Upon reasona!le notice* I.M ma, %eri$, Licensee1s compliance wit( E%al&ation Program Terms
at all sites an $or all en%ironments in w(ic( Licensee &ses )$or an, p&rpose- Programs s&!@ect to
E%al&ation Program Terms" 6&c( %eri$ication will !e con&cte in a manner t(at minimi;es
isr&ption to Licensee1s !&siness* an ma, !e con&cte on Licensee1s premises* &ring normal
!&siness (o&rs" I.M ma, &se an inepenent a&itor to assist wit( s&c( %eri$ication* pro%ie
I.M (as a written con$ientialit, agreement in place wit( s&c( a&itor"
H"' Resol&tion
I.M will noti$, Licensee in writing i$ an, s&c( %eri$ication inicates t(at Licensee (as &se an,
Program in e2cess o$ its A&t(ori;e Use or is ot(erwise not in compliance wit( t(e E%al&ation
Program Terms" Licensee agrees to promptl, pa, irectl, to I.M t(e c(arges t(at I.M speci$ies in
an in%oice $or #- an, s&c( e2cess &se* '- s&pport $or s&c( e2cess &se $or t(e lesser o$ t(e
&ration o$ s&c( e2cess &se or two ,ears* an <- an, aitional c(arges an ot(er lia!ilities
etermine as a res&lt o$ s&c( %eri$ication"
J" T(ir Part, Notices
T(e Program ma, incl&e t(ir part, coe t(at I.M* not t(e t(ir part,* licenses to Licensee
&ner t(is Agreement" Notices* i$ an,* $or t(e t(ir part, coe )+T(ir Part, Notices+- are incl&e
$or Licensee1s in$ormation onl," T(ese notices can !e $o&n in t(e Program1s NOTICE6 $ile)s-"
In$ormation on (ow to o!tain so&rce coe $or certain t(ir part, coe can !e $o&n in t(e T(ir
Part, Notices" I$ in t(e T(ir Part, Notices I.M ienti$ies t(ir part, coe as +Moi$ia!le T(ir
Part, Coe*+ I.M a&t(ori;es Licensee to #- moi$, t(e Moi$ia!le T(ir Part, Coe an '-
re%erse engineer t(e Program mo&les t(at irectl, inter$ace wit( t(e Moi$ia!le T(ir Part,
Coe pro%ie t(at it is onl, $or t(e p&rpose o$ e!&gging Licensee1s moi$ications to s&c( t(ir
part, coe" I.M1s ser%ice an s&pport o!ligations* i$ an,* appl, onl, to t(e &nmoi$ie Program"
#G" 4eneral
a" Not(ing in t(is Agreement a$$ects an, stat&tor, rig(ts o$ cons&mers t(at cannot !e wai%e or
limite !, contract"
!" I$ an, pro%ision o$ t(is Agreement is (el to !e in%ali or &nen$orcea!le* t(e remaining
pro%isions o$ t(is Agreement remain in $&ll $orce an e$$ect"
c" Licensee is pro(i!ite $rom e2porting t(e Program"
" Licensee a&t(ori;es International .&siness Mac(ines Corporation an its s&!siiaries )an
t(eir s&ccessors an assigns* contractors an I.M .&siness Partners- to store an &se
Licensee1s !&siness contact in$ormation w(ere%er t(e, o !&siness* in connection wit( I.M
pro&cts an ser%ices* or in $&rt(erance o$ I.M1s !&siness relations(ip wit( Licensee"
e" Eac( part, will allow t(e ot(er reasona!le opport&nit, to compl, !e$ore it claims t(at t(e ot(er
(as not met its o!ligations &ner t(is Agreement" T(e parties will attempt in goo $ait( to resol%e
all isp&tes* isagreements* or claims !etween t(e parties relating to t(is Agreement"
$" Unless ot(erwise re>&ire !, applica!le law wit(o&t t(e possi!ilit, o$ contract&al wai%er or
limitation: #- neit(er part, will !ring a legal action* regarless o$ $orm* $or an, claim arising o&t o$
or relate to t(is Agreement more t(an two ,ears a$ter t(e ca&se o$ action arose0 an '- &pon t(e
e2piration o$ s&c( time limit* an, s&c( claim an all respecti%e rig(ts relate to t(e claim lapse"
g" Neit(er Licensee nor I.M is responsi!le $or $ail&re to $&l$ill an, o!ligations &e to ca&ses
!e,on its control"
(" No rig(t or ca&se o$ action $or an, t(ir part, is create !, t(is Agreement* nor is I.M
responsi!le $or an, t(ir part, claims against Licensee* e2cept as permitte in 6&!section E"#
)Items $or 5(ic( I.M Ma, .e Lia!le- a!o%e $or !oil, in@&r, )incl&ing eat(- or amage to real
or tangi!le personal propert, $or w(ic( I.M is legall, lia!le to t(at t(ir part,"
i" In entering into t(is Agreement* neit(er part, is rel,ing on an, representation not speci$ie in
t(is Agreement* incl&ing !&t not limite to an, representation concerning: #- t(e per$ormance or
$&nction o$ t(e Program* ot(er t(an as e2pressl, warrante in 6ection ? )No 5arranties- a!o%e0
'- t(e e2periences or recommenations o$ ot(er parties0 or <- an, res&lts or sa%ings t(at
Licensee ma, ac(ie%e"
@" I.M (as signe agreements wit( certain organi;ations )calle +I.M .&siness Partners+- to
promote* mar/et* an s&pport certain Programs" I.M .&siness Partners remain inepenent an
separate $rom I.M" I.M is not responsi!le $or t(e actions or statements o$ I.M .&siness Partners
or o!ligations t(e, (a%e to Licensee"
/" T(e license an intellect&al propert, inemni$ication terms o$ Licensee1s ot(er agreements wit(
I.M )s&c( as t(e I.M C&stomer Agreement- o not appl, to Program licenses grante &ner t(is
Agreement"
##" 4eograp(ic 6cope an 4o%erning Law
##"# 4o%erning Law
.ot( parties agree to t(e application o$ t(e laws o$ t(e co&ntr, in w(ic( Licensee o!taine t(e
Program license to go%ern* interpret* an en$orce all o$ Licensee1s an I.M1s respecti%e rig(ts*
&ties* an o!ligations arising $rom* or relating in an, manner to* t(e s&!@ect matter o$ t(is
Agreement* wit(o&t regar to con$lict o$ law principles"
T(e Unite Nations Con%ention on Contracts $or t(e International 6ale o$ 4oos oes not appl,"
##"' A&risiction
All rig(ts* &ties* an o!ligations are s&!@ect to t(e co&rts o$ t(e co&ntr, in w(ic( Licensee
o!taine t(e Program license"
Part ' 3 Co&ntr,3&ni>&e Terms
For licenses grante in t(e co&ntries speci$ie !elow* t(e $ollowing terms replace or moi$, t(e
re$erence terms in Part #" All terms in Part # t(at are not c(ange !, t(ese amenments remain
&nc(ange an in e$$ect" T(is Part ' is organi;e as $ollows:
: M&ltiple co&ntr, amenments to Part #* 6ection ## )4o%erning Law an A&risiction-0
: Americas co&ntr, amenments to ot(er Agreement terms0
: Asia Paci$ic co&ntr, amenments to ot(er Agreement terms0 an
: E&rope* Mile East* an A$rica co&ntr, amenments to ot(er Agreement terms"
M&ltiple co&ntr, amenments to Part #* 6ection ## )4o%erning Law an A&risiction-
##"# 4o%erning Law
T(e p(rase +t(e laws o$ t(e co&ntr, in w(ic( Licensee o!taine t(e Program license+ in t(e $irst
paragrap( o$ ##"# 4o%erning Law is replace !, t(e $ollowing p(rases in t(e co&ntries !elow:
AMERICA6
)#- In Canaa: t(e laws in t(e Pro%ince o$ Ontario0
)'- in Me2ico: t(e $eeral laws o$ t(e Rep&!lic o$ Me2ico0
)<- in t(e Unite 6tates* Ang&illa* Antig&aI.ar!&a* Ar&!a* .ritis( 9irgin Islans* Ca,man Islans*
Dominica* 4renaa* 4&,ana* 6aint 7itts an Ne%is* 6aint L&cia* 6aint Maarten* an 6aint 9incent
an t(e 4renaines: t(e laws o$ t(e 6tate o$ New Yor/* Unite 6tates0
)=- in 9ene;&ela: t(e laws o$ t(e .oli%arian Rep&!lic o$ 9ene;&ela0
A6IA PACIFIC
)?- in Cam!oia an Laos: t(e laws o$ t(e 6tate o$ New Yor/* Unite 6tates0
)D- in A&stralia: t(e laws o$ t(e 6tate or Territor, in w(ic( t(e transaction is per$orme0
)E- in 8ong 7ong 6AR an Maca& 6AR: t(e laws o$ 8ong 7ong 6pecial Aministrati%e Region
)+6AR+-0
)H- in Taiwan: t(e laws o$ Taiwan0
EUROPE* MIDDLE EA6T* AND AFRICA
)J- in Al!ania* Armenia* A;er!ai@an* .elar&s* .osnia38er;ego%ina* .&lgaria* Croatia* Former
Y&gosla% Rep&!lic o$ Maceonia* 4eorgia* 8&ngar,* 7a;a/(stan* 7,rg,;stan* Molo%a*
Montenegro* Polan* Romania* R&ssia* 6er!ia* 6lo%a/ia* Ta@i/istan* T&r/menistan* U/raine* an
U;!e/istan: t(e laws o$ A&stria0
)#G- in Algeria* Anorra* .enin* .&r/ina Faso* Cameroon* Cape 9ere* Central A$rican Rep&!lic*
C(a* Comoros* Congo Rep&!lic* D@i!o&ti* Democratic Rep&!lic o$ Congo* E>&atorial 4&inea*
Frenc( 4&iana* Frenc( Pol,nesia* 4a!on* 4am!ia* 4&inea* 4&inea3.issa&* I%or, Coast*
Le!anon* Maagascar* Mali* Ma&ritania* Ma&riti&s* Ma,otte* Morocco* New Caleonia* Niger*
Re&nion* 6enegal* 6e,c(elles* Togo* T&nisia* 9an&at&* an 5allis an F&t&na: t(e laws o$
France0
)##- in Estonia* Lat%ia* an Lit(&ania: t(e laws o$ Finlan0
)#'- in Angola* .a(rain* .otswana* .&r&ni* Eg,pt* Eritrea* Et(iopia* 4(ana* Aoran* 7en,a*
7&wait* Li!eria* Malawi* Malta* Mo;am!i>&e* Nigeria* Oman* Pa/istan* Catar* Rwana* 6ao Tome
an Principe* 6a&i Ara!ia* 6ierra Leone* 6omalia* Tan;ania* Ugana* Unite Ara! Emirates* t(e
Unite 7ingom* 5est .an/I4a;a* Yemen* Kam!ia* an Kim!a!we: t(e laws o$ Englan0 an
)#<- in 6o&t( A$rica* Nami!ia* Lesot(o* an 6wa;ilan: t(e laws o$ t(e Rep&!lic o$ 6o&t( A$rica"
##"' A&risiction
T(e $ollowing paragrap( pertains to @&risiction an replaces 6&!section ##"' )A&risiction- as it
applies $or t(ose co&ntries ienti$ie !elow:
All rig(ts* &ties* an o!ligations are s&!@ect to t(e co&rts o$ t(e co&ntr, in w(ic( Licensee
o!taine t(e Program license e2cept t(at in t(e co&ntries ienti$ie !elow all isp&tes arising o&t
o$ or relate to t(is Agreement* incl&ing s&mmar, proceeings* will !e !ro&g(t !e$ore an
s&!@ect to t(e e2cl&si%e @&risiction o$ t(e $ollowing co&rts o$ competent @&risiction:
AMERICA6
)#- In Argentina: t(e Orinar, Commercial Co&rt o$ t(e cit, o$ .&enos Aires0
)'- in .ra;il: t(e co&rt o$ Rio e Aaneiro* RA0
)<- in C(ile: t(e Ci%il Co&rts o$ A&stice o$ 6antiago0
)=- in Ec&aor: t(e ci%il @&ges o$ C&ito $or e2ec&tor, or s&mmar, proceeings )as applica!le-0
)?- in Me2ico: t(e co&rts locate in Me2ico Cit,* Feeral District0
)D- in Per&: t(e @&ges an tri!&nals o$ t(e @&icial istrict o$ Lima* Cercao0
)E- in Ur&g&a,: t(e co&rts o$ t(e cit, o$ Monte%ieo0
)H- in 9ene;&ela: t(e co&rts o$ t(e metropolitan area o$ t(e cit, o$ Caracas0
EUROPE* MIDDLE EA6T* AND AFRICA
)J- in A&stria: t(e co&rt o$ law in 9ienna* A&stria )Inner3Cit,-0
)#G- in Algeria* Anorra* .enin* .&r/ina Faso* Cameroon* Cape 9ere* Central A$rican Rep&!lic*
C(a* Comoros* Congo Rep&!lic* D@i!o&ti* Democratic Rep&!lic o$ Congo* E>&atorial 4&inea*
France* Frenc( 4&iana* Frenc( Pol,nesia* 4a!on* 4am!ia* 4&inea* 4&inea3.issa&* I%or, Coast*
Le!anon* Maagascar* Mali* Ma&ritania* Ma&riti&s* Ma,otte* Monaco* Morocco* New Caleonia*
Niger* Re&nion* 6enegal* 6e,c(elles* Togo* T&nisia* 9an&at&* an 5allis an F&t&na: t(e
Commercial Co&rt o$ Paris0
)##- in Angola* .a(rain* .otswana* .&r&ni* Eg,pt* Eritrea* Et(iopia* 4(ana* Aoran* 7en,a*
7&wait* Li!eria* Malawi* Malta* Mo;am!i>&e* Nigeria* Oman* Pa/istan* Catar* Rwana* 6ao Tome
an Principe* 6a&i Ara!ia* 6ierra Leone* 6omalia* Tan;ania* Ugana* Unite Ara! Emirates* t(e
Unite 7ingom* 5est .an/I4a;a* Yemen* Kam!ia* an Kim!a!we: t(e Englis( co&rts0
)#'- in 6o&t( A$rica* Nami!ia* Lesot(o* an 6wa;ilan: t(e 8ig( Co&rt in Ao(annes!&rg0
)#<- in 4reece: t(e competent co&rt o$ At(ens0
)#=- in Israel: t(e co&rts o$ Tel A%i%3Aa$$a0
)#?- in Ital,: t(e co&rts o$ Milan0
)#D- in Port&gal: t(e co&rts o$ Lis!on0
)#E- in 6pain: t(e co&rts o$ Mari0 an
)#H- in T&r/e,: t(e Istan!&l Central Co&rts an E2ec&tion Directorates o$ Istan!&l* t(e Rep&!lic o$
T&r/e,"
##"< Ar!itration
T(e $ollowing paragrap( is ae as a new 6&!section ##"< )Ar!itration- as it applies $or t(ose
co&ntries ienti$ie !elow" T(e pro%isions o$ t(is 6&!section ##"< pre%ail o%er t(ose o$ 6&!section
##"' )A&risiction- to t(e e2tent permitte !, t(e applica!le go%erning law an r&les o$ proce&re:
A6IA PACIFIC
)#- In Cam!oia* Inia* Inonesia* Laos* P(ilippines* an 9ietnam:
Disp&tes arising o&t o$ or in connection wit( t(is Agreement will !e $inall, settle !, ar!itration
w(ic( will !e (el in 6ingapore in accorance wit( t(e Ar!itration R&les o$ 6ingapore
International Ar!itration Center )+6IAC R&les+- t(en in e$$ect" T(e ar!itration awar will !e $inal
an !ining $or t(e parties wit(o&t appeal an will !e in writing an set $ort( t(e $inings o$ $act
an t(e concl&sions o$ law"
T(e n&m!er o$ ar!itrators will !e t(ree* wit( eac( sie to t(e isp&te !eing entitle to appoint one
ar!itrator" T(e two ar!itrators appointe !, t(e parties will appoint a t(ir ar!itrator w(o will act as
c(airman o$ t(e proceeings" 9acancies in t(e post o$ c(airman will !e $ille !, t(e presient o$
t(e 6IAC" Ot(er %acancies will !e $ille !, t(e respecti%e nominating part," Proceeings will
contin&e $rom t(e stage t(e, were at w(en t(e %acanc, occ&rre"
I$ one o$ t(e parties re$&ses or ot(erwise $ails to appoint an ar!itrator wit(in <G a,s o$ t(e ate
t(e ot(er part, appoints its* t(e $irst appointe ar!itrator will !e t(e sole ar!itrator* pro%ie t(at
t(e ar!itrator was %alil, an properl, appointe"
All proceeings will !e con&cte* incl&ing all oc&ments presente in s&c( proceeings* in t(e
Englis( lang&age" T(e Englis( lang&age %ersion o$ t(is Agreement pre%ails o%er an, ot(er
lang&age %ersion"
)'- In t(e People1s Rep&!lic o$ C(ina:
In case no settlement can !e reac(e* t(e isp&tes will !e s&!mitte to C(ina International
Economic an Trae Ar!itration Commission $or ar!itration accoring to t(e t(en e$$ecti%e r&les o$
t(e sai Ar!itration Commission" T(e ar!itration will ta/e place in .ei@ing an !e con&cte in
C(inese" T(e ar!itration awar will !e $inal an !ining on !ot( parties" D&ring t(e co&rse o$
ar!itration* t(is agreement will contin&e to !e per$orme e2cept $or t(e part w(ic( t(e parties are
isp&ting an w(ic( is &nergoing ar!itration"
EUROPE* MIDDLE EA6T* AND AFRICA
)<- In Al!ania* Armenia* A;er!ai@an* .elar&s* .osnia38er;ego%ina* .&lgaria* Croatia* Former
Y&gosla% Rep&!lic o$ Maceonia* 4eorgia* 8&ngar,* 7a;a/(stan* 7,rg,;stan* Molo%a*
Montenegro* Polan* Romania* R&ssia* 6er!ia* 6lo%a/ia* Ta@i/istan* T&r/menistan* U/raine* an
U;!e/istan:
All isp&tes arising o&t o$ t(is Agreement or relate to its %iolation* termination or n&llit, will !e
$inall, settle &ner t(e R&les o$ Ar!itration an Conciliation o$ t(e International Ar!itral Center o$
t(e Feeral Economic C(am!er in 9ienna )9ienna R&les- !, t(ree ar!itrators appointe in
accorance wit( t(ese r&les" T(e ar!itration will !e (el in 9ienna* A&stria* an t(e o$$icial
lang&age o$ t(e proceeings will !e Englis(" T(e ecision o$ t(e ar!itrators will !e $inal an
!ining &pon !ot( parties" T(ere$ore* p&rs&ant to paragrap( ?JH )'- o$ t(e A&strian Coe o$ Ci%il
Proce&re* t(e parties e2pressl, wai%e t(e application o$ paragrap( ?J? )#- $ig&re E o$ t(e Coe"
I.M ma,* (owe%er* instit&te proceeings in a competent co&rt in t(e co&ntr, o$ installation"
)=- In Estonia* Lat%ia* an Lit(&ania:
All isp&tes arising in connection wit( t(is Agreement will !e $inall, settle in ar!itration t(at will
!e (el in 8elsin/i* Finlan in accorance wit( t(e ar!itration laws o$ Finlan t(en in e$$ect" Eac(
part, will appoint one ar!itrator" T(e ar!itrators will t(en @ointl, appoint t(e c(airman" I$ ar!itrators
cannot agree on t(e c(airman* t(en t(e Central C(am!er o$ Commerce in 8elsin/i will appoint
t(e c(airman"
AMERICA6 COUNTRY AMENDMENT6
CANADA
E"# Items $or 5(ic( I.M Ma, .e Lia!le
T(e $ollowing replaces Item # in t(e $irst paragrap( o$ t(is 6&!section E"# )Items $or 5(ic( I.M
Ma, .e Lia!le-:
#- amages $or !oil, in@&r, )incl&ing eat(- an p(,sical (arm to real propert, an tangi!le
personal propert, ca&se !, I.M1s negligence0 an
#G" 4eneral
T(e $ollowing replaces Item #G"(:
(" No rig(t or ca&se o$ action $or an, t(ir part, is create !, t(is Agreement or an, transaction
&ner it* nor is I.M responsi!le $or an, t(ir part, claims against Licensee e2cept as permitte !,
t(e Limitation o$ Lia!ilit, section a!o%e $or !oil, in@&r, )incl&ing eat(- or p(,sical (arm to real
or tangi!le personal propert, ca&se !, I.M1s negligence $or w(ic( I.M is legall, lia!le to t(at
t(ir part,"
T(e $ollowing is ae as Item #G"l:
l" For p&rposes o$ t(is Item #G"l* +Personal Data+ re$ers to in$ormation relating to an ienti$ie or
ienti$ia!le ini%i&al mae a%aila!le !, one o$ t(e parties* its personnel or an, ot(er ini%i&al to
t(e ot(er in connection wit( t(is Agreement" T(e $ollowing pro%isions appl, in t(e e%ent t(at one
part, ma/es Personal Data a%aila!le to t(e ot(er:
)#- 4eneral
)a- Eac( part, is responsi!le $or compl,ing wit( an, o!ligations appl,ing to it &ner applica!le
Canaian ata pri%ac, laws an reg&lations )+Laws+-"
)!- Neit(er part, will re>&est Personal Data !e,on w(at is necessar, to $&l$ill t(e p&rpose)s- $or
w(ic( it is re>&este" T(e p&rpose)s- $or re>&esting Personal Data m&st !e reasona!le" Eac(
part, will agree in a%ance as to t(e t,pe o$ Personal Data t(at is re>&ire to !e mae a%aila!le"
)'- 6ec&rit, 6a$eg&ars
)a- Eac( part, ac/nowleges t(at it is solel, responsi!le $or etermining an comm&nicating to
t(e ot(er t(e appropriate tec(nological* p(,sical an organi;ational sec&rit, meas&res re>&ire to
protect Personal Data"
)!- Eac( part, will ens&re t(at Personal Data is protecte in accorance wit( t(e sec&rit,
sa$eg&ars comm&nicate an agree to !, t(e ot(er"
)c- Eac( part, will ens&re t(at an, t(ir part, to w(om Personal Data is trans$erre is !o&n !,
t(e applica!le terms o$ t(is section"
)- Aitional or i$$erent ser%ices re>&ire to compl, wit( t(e Laws will !e eeme a re>&est $or
new ser%ices"
)<- Use
Eac( part, agrees t(at Personal Data will onl, !e &se* accesse* manage* trans$erre*
isclose to t(ir parties or ot(erwise processe to $&l$ill t(e p&rpose)s- $or w(ic( it was mae
a%aila!le"
)=- Access Re>&ests
)a- Eac( part, agrees to reasona!l, cooperate wit( t(e ot(er in connection wit( re>&ests to
access or amen Personal Data"
)!- Eac( part, agrees to reim!&rse t(e ot(er $or an, reasona!le c(arges inc&rre in pro%iing
eac( ot(er assistance"
)c- Eac( part, agrees to amen Personal Data onl, &pon recei%ing instr&ctions to o so $rom t(e
ot(er part, or its personnel"
)?- Retention
Eac( part, will promptl, ret&rn to t(e ot(er or estro, all Personal Data t(at is no longer
necessar, to $&l$ill t(e p&rpose)s- $or w(ic( it was mae a%aila!le* &nless ot(erwise instr&cte !,
t(e ot(er or its personnel or re>&ire !, law"
)D- P&!lic .oies 5(o Are 6&!@ect to P&!lic 6ector Pri%ac, Legislation
For Licensees w(o are p&!lic !oies s&!@ect to p&!lic sector pri%ac, legislation* t(is Item #G"l
applies onl, to Personal Data mae a%aila!le to Licensee in connection wit( t(is Agreement* an
t(e o!ligations in t(is section appl, onl, to Licensee* e2cept t(at: #- section )'-)a- applies onl, to
I.M0 '- sections )#-)a- an )=-)a- appl, to !ot( parties0 an <- section )=-)!- an t(e last sentence
in )#-)!- o not appl,"
PERU
E" Limitation o$ Lia!ilit,
T(e $ollowing is ae to t(e en o$ t(is 6ection E )Limitation o$ Lia!ilit,-:
E2cept as e2pressl, re>&ire !, law wit(o&t t(e possi!ilit, o$ contract&al wai%er* Licensee an
I.M inten t(at t(e limitation o$ lia!ilit, in t(is Limitation o$ Lia!ilit, section applies to amages
ca&se !, all t,pes o$ claims an ca&ses o$ action" I$ an, limitation on or e2cl&sion $rom lia!ilit, in
t(is section is (el !, a co&rt o$ competent @&risiction to !e &nen$orcea!le wit( respect to a
partic&lar claim or ca&se o$ action* t(e parties inten t(at it nonet(eless appl, to t(e ma2im&m
e2tent permitte !, applica!le law to all ot(er claims an ca&ses o$ action"
E"# Items $or 5(ic( I.M Ma, .e Lia!le
T(e $ollowing is ae to t(e en o$ t(is 6&!section E"#:
In accorance wit( Article #<'H o$ t(e Per&%ian Ci%il Coe* t(e limitations an e2cl&sions
speci$ie in t(is section will not appl, to amages ca&se !, I.M1s will$&l miscon&ct )+olo+- or
gross negligence )+c&lpa ine2c&sa!le+-"
UNITED 6TATE6 OF AMERICA
#G" 4eneral
T(e $ollowing is ae to 6ection #G as Item #G"l:
l" U"6" 4o%ernment Users Restricte Rig(ts 3 Use* &plication or isclos&re is restricte !, t(e
46A IT 6c(e&le EG Contract wit( t(e I.M Corporation"
T(e $ollowing is ae to Item #G"e:
Eac( part, wai%es an, rig(t to a @&r, trial in an, proceeing arising o&t o$ or relate to t(is
Agreement"
A6IA PACIFIC COUNTRY AMENDMENT6
AU6TRALIA
?" No 5arranties
T(e $ollowing is ae to t(e $irst paragrap( o$ 6ection ? )No 5arranties-:
Alt(o&g( I.M speci$ies t(at t(ere are no warranties* Licensee ma, (a%e certain rig(ts &ner t(e
Trae Practices Act #JE= or ot(er legislation an are onl, limite to t(e e2tent permitte !, t(e
applica!le legislation"
E"# Items $or 5(ic( I.M Ma, .e Lia!le
T(e $ollowing is ae to 6&!section E"# )Items $or 5(ic( I.M Ma, .e Lia!le-:
5(ere I.M is in !reac( o$ a conition or warrant, implie !, t(e Trae Practices Act #JE=* I.M1s
lia!ilit, is limite to t(e repair or replacement o$ t(e goos* or t(e s&ppl, o$ e>&i%alent goos"
5(ere t(at conition or warrant, relates to rig(t to sell* >&iet possession or clear title* or t(e
goos are o$ a /in orinaril, o!taine $or personal* omestic or (o&se(ol &se or cons&mption*
t(en none o$ t(e limitations in t(is paragrap( appl,"
8ON4 7ON4 6AR* MACAU 6AR* AND TAI5AN
As applies to licenses o!taine in Taiwan an t(e special aministrati%e regions* p(rases
t(ro&g(o&t t(is Agreement containing t(e wor +co&ntr,+ )$or e2ample* +t(e co&ntr, in w(ic( t(e
original Licensee was grante t(e license+ an +t(e co&ntr, in w(ic( Licensee o!taine t(e
Program license+- are replace wit( t(e $ollowing:
)#- In 8ong 7ong 6AR: +8ong 7ong 6AR+
)'- In Maca& 6AR: +Maca& 6AR+ e2cept in t(e 4o%erning Law cla&se )6ection ##"#-
)<- In Taiwan: +Taiwan"+
INDIA
E"# Items $or 5(ic( I.M Ma, .e Lia!le
T(e $ollowing replaces t(e terms o$ Items # an ' o$ t(e $irst paragrap(:
#- lia!ilit, $or !oil, in@&r, )incl&ing eat(- or amage to real propert, an tangi!le personal
propert, will !e limite to t(at ca&se !, I.M1s negligence0 an '- as to an, ot(er act&al amage
arising in an, sit&ation in%ol%ing nonper$ormance !, I.M p&rs&ant to* or in an, wa, relate to t(e
s&!@ect o$ t(is Agreement* I.M1s lia!ilit, will !e limite to t(e c(arge pai !, Licensee $or t(e
ini%i&al Program t(at is t(e s&!@ect o$ t(e claim"
#G" 4eneral
T(e $ollowing replaces t(e terms o$ Item #G"$:
$" I$ no s&it or ot(er legal action is !ro&g(t* wit(in t(ree ,ears a$ter t(e ca&se o$ action arose* in
respect o$ an, claim t(at eit(er part, ma, (a%e against t(e ot(er* t(e rig(ts o$ t(e concerne
part, in respect o$ s&c( claim will !e $or$eite an t(e ot(er part, will stan release $rom its
o!ligations in respect o$ s&c( claim"
INDONE6IA
<"' Term an Termination
T(e $ollowing is ae to t(e last paragrap(:
.ot( parties wai%e t(e pro%ision o$ article #'DD o$ t(e Inonesian Ci%il Coe* to t(e e2tent t(e
article pro%ision re>&ires s&c( co&rt ecree $or t(e termination o$ an agreement creating m&t&al
o!ligations"
AAPAN
#G" 4eneral
T(e $ollowing is ae as Item #G"l:
l" An, o&!ts concerning t(is Agreement will !e initiall, resol%e !etween &s in goo $ait( an in
accorance wit( t(e principle o$ m&t&al tr&st"
MALAY6IA
E"' Items $or 5(ic( I.M Is Not Lia!le
T(e wor +6PECIAL+ in Item E"'! is elete"
NE5 KEALAND
?" No 5arranties
T(e $ollowing is ae to t(e $irst paragrap( o$ t(is 6ection ? )No 5arranties-:
Alt(o&g( I.M speci$ies t(at t(ere are no warranties* Licensee ma, (a%e certain rig(ts &ner t(e
Cons&mer 4&arantees Act #JJ< or ot(er legislation w(ic( cannot !e e2cl&e or limite" T(e
Cons&mer 4&arantees Act #JJ< will not appl, in respect o$ an, goos w(ic( I.M pro%ies* i$
Licensee re>&ires t(e goos $or t(e p&rposes o$ a !&siness as e$ine in t(at Act"
E" Limitation o$ Lia!ilit,
T(e $ollowing is ae:
5(ere Programs are not o!taine $or t(e p&rposes o$ a !&siness as e$ine in t(e Cons&mer
4&arantees Act #JJ<* t(e limitations in t(is 6ection are s&!@ect to t(e limitations in t(at Act"
P8ILIPPINE6
E"' Items $or 5(ic( I.M Is Not Lia!le
T(e $ollowing replaces t(e terms o$ Item E"'!:
!" special )incl&ing nominal an e2emplar, amages-* moral* inciental* or inirect amages or
$or an, economic conse>&ential amages0 or
6IN4APORE
E"' Items $or 5(ic( I.M Is Not Lia!le
T(e wors +6PECIAL+ an +ECONOMIC+ are elete $rom Item E"'!"
#G" 4eneral
T(e $ollowing replaces t(e terms o$ Item #G"(:
(" 6&!@ect to t(e rig(ts pro%ie to I.M1s s&ppliers an Program e%elopers as pro%ie in
6ection E a!o%e )Limitation o$ Lia!ilit,-* a person w(o is not a part, to t(is Agreement will (a%e
no rig(t &ner t(e Contracts )Rig(t o$ T(ir Parties- Act to en$orce an, o$ its terms"
TAI5AN
E"# Items $or 5(ic( I.M Ma, .e Lia!le
T(e $ollowing sentences are elete:
T(is limit also applies to an, o$ I.M1s s&!contractors an Program e%elopers" It is t(e ma2im&m
$or w(ic( I.M an its s&!contractors an Program e%elopers are collecti%el, responsi!le"
EUROPE* MIDDLE EA6T* AFRICA )EMEA- COUNTRY AMENDMENT6
EUROPEAN UNION MEM.ER 6TATE6
?" No 5arranties
T(e $ollowing is ae to 6ection ? )No 5arranties-:
In t(e E&ropean Union )+EU+-* cons&mers (a%e legal rig(ts &ner applica!le national legislation
go%erning t(e sale o$ cons&mer goos" 6&c( rig(ts are not a$$ecte !, t(e pro%isions set o&t in
t(is 6ection ? )No 5arranties-"
EU MEM.ER 6TATE6 AND T8E COUNTRIE6 IDENTIFIED .ELO5
Icelan* Liec(tenstein* Norwa,* 6wit;erlan* T&r/e,* an an, ot(er E&ropean co&ntr, t(at (as
enacte local ata pri%ac, or protection legislation similar to t(e EU moel"
#G" 4eneral
T(e $ollowing replaces Item #G":
)#- De$initions 3 For t(e p&rposes o$ t(is Item #G"* t(e $ollowing aitional e$initions appl,:
)a- .&siness Contact In$ormation 3 !&siness3relate contact in$ormation isclose !, Licensee to
I.M* incl&ing names* @o! titles* !&siness aresses* telep(one n&m!ers an email aresses o$
Licensee1s emplo,ees an contractors" For A&stria* Ital, an 6wit;erlan* .&siness Contact
In$ormation also incl&es in$ormation a!o&t Licensee an its contractors as legal entities )$or
e2ample* Licensee1s re%en&e ata an ot(er transactional in$ormation-
)!- .&siness Contact Personnel 3 Licensee emplo,ees an contractors to w(om t(e .&siness
Contact In$ormation relates"
)c- Data Protection A&t(orit, 3 t(e a&t(orit, esta!lis(e !, t(e Data Protection an Electronic
Comm&nications Legislation in t(e applica!le co&ntr, or* $or non3EU co&ntries* t(e a&t(orit,
responsi!le $or s&per%ising t(e protection o$ personal ata in t(at co&ntr,* or )$or an, o$ t(e
$oregoing- an, &l, appointe s&ccessor entit, t(ereto"
)- Data Protection L Electronic Comm&nications Legislation 3 )i- t(e applica!le local legislation
an reg&lations in $orce implementing t(e re>&irements o$ EU Directi%e J?I=DIEC )on t(e
protection o$ ini%i&als wit( regar to t(e processing o$ personal ata an on t(e $ree mo%ement
o$ s&c( ata- an o$ EU Directi%e 'GG'I?HIEC )concerning t(e processing o$ personal ata an
t(e protection o$ pri%ac, in t(e electronic comm&nications sector-0 or )ii- $or non3EU co&ntries* t(e
legislation anIor reg&lations passe in t(e applica!le co&ntr, relating to t(e protection o$
personal ata an t(e reg&lation o$ electronic comm&nications in%ol%ing personal ata* incl&ing
)$or an, o$ t(e $oregoing- an, stat&tor, replacement or moi$ication t(ereo$"
)e- I.M 4ro&p 3 International .&siness Mac(ines Corporation o$ Armon/* New Yor/* U6A* its
s&!siiaries* an t(eir respecti%e .&siness Partners an s&!contractors"
)'- Licensee a&t(ori;es I.M:
)a- to process an &se .&siness Contact In$ormation wit(in I.M 4ro&p in s&pport o$ Licensee
incl&ing t(e pro%ision o$ s&pport ser%ices* an $or t(e p&rpose o$ $&rt(ering t(e !&siness
relations(ip !etween Licensee an I.M 4ro&p* incl&ing* wit(o&t limitation* contacting .&siness
Contact Personnel )!, email or ot(erwise- an mar/eting I.M 4ro&p pro&cts an ser%ices )t(e
+6peci$ie P&rpose+-0 an
)!- to isclose .&siness Contact In$ormation to ot(er mem!ers o$ I.M 4ro&p in p&rs&it o$ t(e
6peci$ie P&rpose onl,"
)<- I.M agrees t(at all .&siness Contact In$ormation will !e processe in accorance wit( t(e
Data Protection L Electronic Comm&nications Legislation an will !e &se onl, $or t(e 6peci$ie
P&rpose"
)=- To t(e e2tent re>&ire !, t(e Data Protection L Electronic Comm&nications Legislation*
Licensee represents t(at )a- it (as o!taine )or will o!tain- an, consents $rom )an (as iss&e )or
will iss&e- an, notices to- t(e .&siness Contact Personnel as are necessar, in orer to ena!le
I.M 4ro&p to process an &se t(e .&siness Contact In$ormation $or t(e 6peci$ie P&rpose"
)?- Licensee a&t(ori;es I.M to trans$er .&siness Contact In$ormation o&tsie t(e E&ropean
Economic Area* pro%ie t(at t(e trans$er is mae on contract&al terms appro%e !, t(e Data
Protection A&t(orit, or t(e trans$er is ot(erwise permitte &ner t(e Data Protection L Electronic
Comm&nications Legislation"
AU6TRIA
E" Limitation o$ Lia!ilit,
T(e $ollowing is ae:
T(e $ollowing limitations an e2cl&sions o$ I.M1s lia!ilit, o not appl, $or amages ca&se !,
gross negligence or will$&l miscon&ct"
E"# Items $or 5(ic( I.M Ma, .e Lia!le
T(e $ollowing replaces t(e $irst sentence in t(e $irst paragrap(:
Circ&mstances ma, arise w(ere* !eca&se o$ a e$a&lt !, I.M in t(e per$ormance o$ its
o!ligations &ner t(is Agreement or ot(er lia!ilit,* Licensee is entitle to reco%er amages $rom
I.M"
In t(e secon sentence o$ t(e $irst paragrap(* elete entirel, t(e parent(etical p(rase:
+)incl&ing $&namental !reac(* negligence* misrepresentation* or ot(er contract or tort claim-+"
E"' Items $or 5(ic( I.M Is Not Lia!le
T(e $ollowing replaces Item E"'!:
!" inirect amages or conse>&ential amages0 or
.EL4IUM* FRANCE* ITALY* AND LUBEM.OUR4
E" Limitation o$ Lia!ilit,
T(e $ollowing replaces t(e terms o$ 6ection E )Limitation o$ Lia!ilit,- in its entiret,:
E2cept as ot(erwise pro%ie !, manator, law:
E"# Items $or 5(ic( I.M Ma, .e Lia!le
I.M1s entire lia!ilit, $or all claims in t(e aggregate $or an, amages an losses t(at ma, arise as
a conse>&ence o$ t(e $&l$illment o$ its o!ligations &ner or in connection wit( t(is Agreement or
&e to an, ot(er ca&se relate to t(is Agreement is limite to t(e compensation o$ onl, t(ose
amages an losses pro%e an act&all, arising as an immeiate an irect conse>&ence o$ t(e
non3$&l$illment o$ s&c( o!ligations )i$ I.M is at $a&lt- or o$ s&c( ca&se* $or a ma2im&m o$ EUR
?GG*GGG )$i%e (&nre t(o&san e&ro-"
T(e a!o%e limitation will not appl, to amages $or !oil, in@&ries )incl&ing eat(- an amages
to real propert, an tangi!le personal propert, $or w(ic( I.M is legall, lia!le"
E"' Items $or 5(ic( I.M Is Not Lia!le
UNDER NO CIRCUM6TANCE6 I6 I.M OR ANY OF IT6 PRO4RAM DE9ELOPER6 LIA.LE
FOR ANY OF T8E FOLLO5IN4* E9EN IF INFORMED OF T8EIR PO66I.ILITY: #- LO66 OF*
OR DAMA4E TO* DATA0 '- INCIDENTAL* EBEMPLARY OR INDIRECT DAMA4E6* OR FOR
ANY ECONOMIC CON6ECUENTIAL DAMA4E60 AND I OR <- LO6T PROFIT6* .U6INE66*
RE9ENUE* 4OOD5ILL* OR ANTICIPATED 6A9IN46* E9EN IF T8EY ARI6E A6 AN
IMMEDIATE CON6ECUENCE OF T8E E9ENT T8AT 4ENERATED T8E DAMA4E6"
E"< 6&ppliers an Program De%elopers
T(e limitation an e2cl&sion o$ lia!ilit, (erein agree applies not onl, to t(e acti%ities per$orme
!, I.M !&t also to t(e acti%ities per$orme !, its s&ppliers an Program e%elopers* an
represents t(e ma2im&m amo&nt $or w(ic( I.M as well as its s&ppliers an Program e%elopers
are collecti%el, responsi!le"
4ERMANY
E" Limitation o$ Lia!ilit,
T(e $ollowing replaces t(is 6ection E )Limitation o$ Lia!ilit,- in its entiret,:
a" I.M will !e lia!le wit(o&t limit $or #- loss or amage ca&se !, a !reac( o$ an e2press
g&arantee0 '- amages or losses res&lting in !oil, in@&r, )incl&ing eat(-0 an <- amages
ca&se intentionall, or !, gross negligence"
!" In t(e e%ent o$ loss* amage an $r&strate e2penit&res ca&se !, slig(t negligence or in
!reac( o$ essential contract&al o!ligations* I.M will !e lia!le* regarless o$ t(e !asis on w(ic(
Licensee is entitle to claim amages $rom I.M )incl&ing $&namental !reac(* negligence*
misrepresentation* or ot(er contract or tort claim-* per claim onl, &p to ?GG*GGG e&ro $or t(e
Program t(at ca&se t(e loss or amage" A n&m!er o$ e$a&lts w(ic( toget(er res&lt in* or
contri!&te to* s&!stantiall, t(e same loss or amage will !e treate as one e$a&lt"
c" In t(e e%ent o$ loss* amage an $r&strate e2penit&res ca&se !, slig(t negligence* I.M will
not !e lia!le $or inirect or conse>&ential amages* e%en i$ I.M was in$orme a!o&t t(e possi!ilit,
o$ s&c( loss or amage"
" In case o$ ela, on I.M1s part: #- I.M will pa, to Licensee an amo&nt not e2ceeing t(e loss or
amage ca&se !, I.M1s ela, an '- I.M will !e lia!le onl, in respect o$ t(e res&lting amages
t(at Licensee s&$$ers* s&!@ect to t(e pro%isions o$ Items a an ! a!o%e"
#G" 4eneral
T(e $ollowing replaces t(e pro%isions o$ #G"$:
$" An, claims res&lting $rom t(is Agreement are s&!@ect to a limitation perio o$ t(ree ,ears* e2cept
as state in 6ection ? )No 5arranties- o$ t(is Agreement"
T(e $ollowing replaces t(e pro%isions o$ #G"(:
(" No rig(t or ca&se o$ action $or an, t(ir part, is create !, t(is Agreement* nor is I.M
responsi!le $or an, t(ir part, claims against Licensee* e2cept )to t(e e2tent permitte in 6ection
E )Limitation o$ Lia!ilit,-- $or: i- !oil, in@&r, )incl&ing eat(-0 or ii- amage to real or tangi!le
personal propert, $or w(ic( )in eit(er case- I.M is legall, lia!le to t(at t(ir part,"
IRELAND
?" No 5arranties
T(e $ollowing paragrap( is ae to t(e secon paragrap( o$ t(is 6ection ? )No 5arranties-:
E2cept as e2pressl, pro%ie in t(ese terms an conitions* or 6ection #' o$ t(e 6ale o$ 4oos
Act #HJ< as amene !, t(e 6ale o$ 4oos an 6&ppl, o$ 6er%ices Act* #JHG )t(e +#JHG Act+-* all
conitions or warranties )e2press or implie* stat&tor, or ot(erwise- are (ere!, e2cl&e
incl&ing* wit(o&t limitation* an, warranties implie !, t(e 6ale o$ 4oos Act #HJ< as amene
!, t(e #JHG Act )incl&ing* $or t(e a%oiance o$ o&!t* 6ection <J o$ t(e #JHG Act-"
IRELAND AND UNITED 7IN4DOM
'" Agreement 6tr&ct&re
T(e $ollowing sentence is ae:
Not(ing in t(is paragrap( s(all (a%e t(e e$$ect o$ e2cl&ing or limiting lia!ilit, $or $ra&"
E"# Items $or 5(ic( I.M Ma, .e Lia!le
T(e $ollowing replaces t(e $irst paragrap( o$ t(e 6&!section:
For t(e p&rposes o$ t(is section* a +De$a&lt+ means an, act* statement* omission or negligence on
t(e part o$ I.M in connection wit(* or in relation to* t(e s&!@ect matter o$ an Agreement in respect
o$ w(ic( I.M is legall, lia!le to Licensee* w(et(er in contract or in tort" A n&m!er o$ De$a&lts
w(ic( toget(er res&lt in* or contri!&te to* s&!stantiall, t(e same loss or amage will !e treate as
one De$a&lt"
Circ&mstances ma, arise w(ere* !eca&se o$ a De$a&lt !, I.M in t(e per$ormance o$ its
o!ligations &ner t(is Agreement or ot(er lia!ilit,* Licensee is entitle to reco%er amages $rom
I.M" Regarless o$ t(e !asis on w(ic( Licensee is entitle to claim amages $rom I.M an
e2cept as e2pressl, re>&ire !, law wit(o&t t(e possi!ilit, o$ contract&al wai%er* I.M1s entire
lia!ilit, $or an, one De$a&lt will not e2cee t(e amo&nt o$ an, irect amages* to t(e e2tent
act&all, s&$$ere !, Licensee as an immeiate an irect conse>&ence o$ t(e De$a&lt* &p to
?GG*GGG e&ro )or t(e e>&i%alent in local c&rrenc,- $or t(e Program t(at is t(e s&!@ect o$ t(e claim"
Notwit(staning t(e $oregoing* t(e amo&nt o$ an, amages $or !oil, in@&r, )incl&ing eat(- an
amage to real propert, an tangi!le personal propert, $or w(ic( I.M is legall, lia!le is not
s&!@ect to s&c( limitation"
E"' Items $or 5(ic( I.M Is Not Lia!le
T(e $ollowing replaces Items E"'! an E"'c:
!" special* inciental* e2emplar,* or inirect amages or conse>&ential amages0 or
c" waste management time or lost pro$its* !&siness* re%en&e* goowill* or anticipate sa%ings"
K#'?3??=<3G= )#'I'GGJ-
International Program License Agreement
Part # 3 4eneral Terms
.Y DO5NLOADIN4* IN6TALLIN4* COPYIN4* ACCE66IN4* CLIC7IN4 ON AN +ACCEPT+
.UTTON* OR OT8ER5I6E U6IN4 T8E PRO4RAM* LICEN6EE A4REE6 TO T8E TERM6 OF
T8I6 A4REEMENT" IF YOU ARE ACCEPTIN4 T8E6E TERM6 ON .E8ALF OF LICEN6EE*
YOU REPRE6ENT AND 5ARRANT T8AT YOU 8A9E FULL AUT8ORITY TO .IND LICEN6EE
TO T8E6E TERM6" IF YOU DO NOT A4REE TO T8E6E TERM6*
3 DO NOT DO5NLOAD* IN6TALL* COPY* ACCE66* CLIC7 ON AN +ACCEPT+ .UTTON* OR
U6E T8E PRO4RAM0 AND
3 PROMPTLY RETURN T8E UNU6ED MEDIA* DOCUMENTATION* AND PROOF OF
ENTITLEMENT TO T8E PARTY FROM 58OM IT 5A6 O.TAINED FOR A REFUND OF T8E
AMOUNT PAID" IF T8E PRO4RAM 5A6 DO5NLOADED* DE6TROY ALL COPIE6 OF T8E
PRO4RAM"
#" De$initions
+A&t(ori;e Use+ 3 t(e speci$ie le%el at w(ic( Licensee is a&t(ori;e to e2ec&te or r&n t(e
Program" T(at le%el ma, !e meas&re !, n&m!er o$ &sers* millions o$ ser%ice &nits )+M6Us+-*
Processor 9al&e Units )+P9Us+-* or ot(er le%el o$ &se speci$ie !, I.M"
+I.M+ 3 International .&siness Mac(ines Corporation or one o$ its s&!siiaries"
+License In$ormation+ )+LI+- 3 a oc&ment t(at pro%ies in$ormation an an, aitional terms
speci$ic to a Program" T(e Program1s LI is a%aila!le at www"i!m"comIso$twareIsla" T(e LI can
also !e $o&n in t(e Program1s irector,* !, t(e &se o$ a s,stem comman* or as a !oo/let
incl&e wit( t(e Program"
+Program+ 3 t(e $ollowing* incl&ing t(e original an all w(ole or partial copies: #- mac(ine3
reaa!le instr&ctions an ata* '- components* $iles* an mo&les* <- a&io3%is&al content )s&c(
as images* te2t* recorings* or pict&res-* an =- relate license materials )s&c( as /e,s an
oc&mentation-"
+Proo$ o$ Entitlement+ )+PoE+- 3 e%ience o$ Licensee1s A&t(ori;e Use" T(e PoE is also e%ience
o$ Licensee1s eligi!ilit, $or warrant,* $&t&re &pate prices* i$ an,* an potential special or
promotional opport&nities" I$ I.M oes not pro%ie Licensee wit( a PoE* t(en I.M ma, accept as
t(e PoE t(e original pai sales receipt or ot(er sales recor $rom t(e part, )eit(er I.M or its
reseller- $rom w(om Licensee o!taine t(e Program* pro%ie t(at it speci$ies t(e Program name
an A&t(ori;e Use o!taine"
+5arrant, Perio+ 3 one ,ear* starting on t(e ate t(e original Licensee is grante t(e license"
'" Agreement 6tr&ct&re
T(is Agreement incl&es Part # 3 4eneral Terms* Part ' 3 Co&ntr,3&ni>&e Terms )i$ an,-* t(e LI*
an t(e PoE an is t(e complete agreement !etween Licensee an I.M regaring t(e &se o$ t(e
Program" It replaces an, prior oral or written comm&nications !etween Licensee an I.M
concerning Licensee1s &se o$ t(e Program" T(e terms o$ Part ' ma, replace or moi$, t(ose o$
Part #" To t(e e2tent o$ an, con$lict* t(e LI pre%ails o%er !ot( Parts"
<" License 4rant
T(e Program is owne !, I.M or an I.M s&pplier* an is cop,rig(te an license* not sol"
I.M grants Licensee a none2cl&si%e license to #- &se t(e Program &p to t(e A&t(ori;e Use
speci$ie in t(e PoE* '- ma/e an install copies to s&pport s&c( A&t(ori;e Use* an <- ma/e a
!ac/&p cop,* all pro%ie t(at
a" Licensee (as law$&ll, o!taine t(e Program an complies wit( t(e terms o$ t(is Agreement0
!" t(e !ac/&p cop, oes not e2ec&te &nless t(e !ac/e3&p Program cannot e2ec&te0
c" Licensee repro&ces all cop,rig(t notices an ot(er legens o$ owners(ip on eac( cop,* or
partial cop,* o$ t(e Program0
" Licensee ens&res t(at an,one w(o &ses t(e Program )accesse eit(er locall, or remotel,- #-
oes so onl, on Licensee1s !e(al$ an '- complies wit( t(e terms o$ t(is Agreement0
e" Licensee oes not #- &se* cop,* moi$,* or istri!&te t(e Program e2cept as e2pressl,
permitte in t(is Agreement0 '- re%erse assem!le* re%erse compile* ot(erwise translate* or
re%erse engineer t(e Program* e2cept as e2pressl, permitte !, law wit(o&t t(e possi!ilit, o$
contract&al wai%er0 <- &se an, o$ t(e Program1s components* $iles* mo&les* a&io3%is&al content*
or relate license materials separatel, $rom t(at Program0 or =- s&!license* rent* or lease t(e
Program0 an
$" i$ Licensee o!tains t(is Program as a 6&pporting Program* Licensee &ses t(is Program onl, to
s&pport t(e Principal Program an s&!@ect to an, limitations in t(e license to t(e Principal
Program* or* i$ Licensee o!tains t(is Program as a Principal Program* Licensee &ses all
6&pporting Programs onl, to s&pport t(is Program* an s&!@ect to an, limitations in t(is
Agreement" For p&rposes o$ t(is Item +$*+ a +6&pporting Program+ is a Program t(at is part o$
anot(er I.M Program )+Principal Program+- an ienti$ie as a 6&pporting Program in t(e
Principal Program1s LI" )To o!tain a separate license to a 6&pporting Program wit(o&t t(ese
restrictions* Licensee s(o&l contact t(e part, $rom w(om Licensee o!taine t(e 6&pporting
Program"-
T(is license applies to eac( cop, o$ t(e Program t(at Licensee ma/es"
<"# Trae3&ps* Upates* Fi2es* an Patc(es
<"#"# Trae3&ps
I$ t(e Program is replace !, a trae3&p Program* t(e replace Program1s license is promptl,
terminate"
<"#"' Upates* Fi2es* an Patc(es
5(en Licensee recei%es an &pate* $i2* or patc( to a Program* Licensee accepts an, aitional
or i$$erent terms t(at are applica!le to s&c( &pate* $i2* or patc( t(at are speci$ie in its LI" I$ no
aitional or i$$erent terms are pro%ie* t(en t(e &pate* $i2* or patc( is s&!@ect solel, to t(is
Agreement" I$ t(e Program is replace !, an &pate* Licensee agrees to promptl, iscontin&e
&se o$ t(e replace Program"
<"' Fi2e Term Licenses
I$ I.M licenses t(e Program $or a $i2e term* Licensee1s license is terminate at t(e en o$ t(e
$i2e term* &nless Licensee an I.M agree to renew it"
<"< Term an Termination
T(is Agreement is e$$ecti%e &ntil terminate"
I.M ma, terminate Licensee1s license i$ Licensee $ails to compl, wit( t(e terms o$ t(is
Agreement"
I$ t(e license is terminate $or an, reason !, eit(er part,* Licensee agrees to promptl,
iscontin&e &se o$ an estro, all o$ Licensee1s copies o$ t(e Program" An, terms o$ t(is
Agreement t(at !, t(eir nat&re e2ten !e,on termination o$ t(is Agreement remain in e$$ect &ntil
$&l$ille* an appl, to !ot( parties1 respecti%e s&ccessors an assignees"
=" C(arges
C(arges are !ase on A&t(ori;e Use o!taine* w(ic( is speci$ie in t(e PoE" I.M oes not gi%e
creits or re$&ns $or c(arges alrea, &e or pai* e2cept as speci$ie elsew(ere in t(is
Agreement"
I$ Licensee wis(es to increase its A&t(ori;e Use* Licensee m&st noti$, I.M or an a&t(ori;e I.M
reseller in a%ance an pa, an, applica!le c(arges"
?" Ta2es
I$ an, a&t(orit, imposes on t(e Program a &t,* ta2* le%,* or $ee* e2cl&ing t(ose !ase on I.M1s
net income* t(en Licensee agrees to pa, t(at amo&nt* as speci$ie in an in%oice* or s&ppl,
e2emption oc&mentation" Licensee is responsi!le $or an, personal propert, ta2es $or t(e
Program $rom t(e ate t(at Licensee o!tains it" I$ an, a&t(orit, imposes a c&stoms &t,* ta2* le%,*
or $ee $or t(e import into or t(e e2port* trans$er* access* or &se o$ t(e Program o&tsie t(e co&ntr,
in w(ic( t(e original Licensee was grante t(e license* t(en Licensee agrees t(at it is responsi!le
$or* an will pa,* an, amo&nt impose"
D" Mone,3!ac/ 4&arantee
I$ Licensee is issatis$ie wit( t(e Program $or an, reason an is t(e original Licensee* Licensee
ma, terminate t(e license an o!tain a re$&n o$ t(e amo&nt Licensee pai $or t(e Program*
pro%ie t(at Licensee ret&rns t(e Program an PoE to t(e part, $rom w(om Licensee o!taine it
wit(in <G a,s o$ t(e ate t(e PoE was iss&e to Licensee" I$ t(e license is $or a $i2e term t(at is
s&!@ect to renewal* t(en Licensee ma, o!tain a re$&n onl, i$ t(e Program an its PoE are
ret&rne wit(in t(e $irst <G a,s o$ t(e initial term" I$ Licensee ownloae t(e Program* Licensee
s(o&l contact t(e part, $rom w(om Licensee o!taine it $or instr&ctions on (ow to o!tain t(e
re$&n"
E" Program Trans$er
Licensee ma, trans$er t(e Program an all o$ Licensee1s license rig(ts an o!ligations to anot(er
part, onl, i$ t(at part, agrees to t(e terms o$ t(is Agreement" I$ t(e license is terminate $or an,
reason !, eit(er part,* Licensee is pro(i!ite $rom trans$erring t(e Program to anot(er part,"
Licensee ma, not trans$er a portion o$ #- t(e Program or '- t(e Program1s A&t(ori;e Use" 5(en
Licensee trans$ers t(e Program* Licensee m&st also trans$er a (ar cop, o$ t(is Agreement*
incl&ing t(e LI an PoE" Immeiatel, a$ter t(e trans$er* Licensee1s license terminates"
H" 5arrant, an E2cl&sions
H"# Limite 5arrant,
I.M warrants t(at t(e Program* w(en &se in its speci$ie operating en%ironment* will con$orm to
its speci$ications" T(e Program1s speci$ications* an speci$ie operating en%ironment in$ormation*
can !e $o&n in oc&mentation accompan,ing t(e Program )s&c( as a rea3me $ile- or ot(er
in$ormation p&!lis(e !, I.M )s&c( as an anno&ncement letter-" Licensee agrees t(at s&c(
oc&mentation an ot(er Program content ma, !e s&pplie onl, in t(e Englis( lang&age* &nless
ot(erwise re>&ire !, local law wit(o&t t(e possi!ilit, o$ contract&al wai%er or limitation"
T(e warrant, applies onl, to t(e &nmoi$ie portion o$ t(e Program" I.M oes not warrant
&ninterr&pte or error3$ree operation o$ t(e Program* or t(at I.M will correct all Program e$ects"
Licensee is responsi!le $or t(e res&lts o!taine $rom t(e &se o$ t(e Program"
D&ring t(e 5arrant, Perio* I.M pro%ies Licensee wit( access to I.M ata!ases containing
in$ormation on /nown Program e$ects* e$ect corrections* restrictions* an !,passes at no
aitional c(arge" Cons&lt t(e I.M 6o$tware 6&pport 8an!oo/ $or $&rt(er in$ormation at
www"i!m"comIso$twareIs&pport"
I$ t(e Program oes not $&nction as warrante &ring t(e 5arrant, Perio an t(e pro!lem
cannot !e resol%e wit( in$ormation a%aila!le in t(e I.M ata!ases* Licensee ma, ret&rn t(e
Program an its PoE to t(e part, )eit(er I.M or its reseller- $rom w(om Licensee o!taine it an
recei%e a re$&n o$ t(e amo&nt Licensee pai" A$ter ret&rning t(e Program* Licensee1s license
terminates" I$ Licensee ownloae t(e Program* Licensee s(o&l contact t(e part, $rom w(om
Licensee o!taine it $or instr&ctions on (ow to o!tain t(e re$&n"
H"' E2cl&sions
T8E6E 5ARRANTIE6 ARE LICEN6EE16 EBCLU6I9E 5ARRANTIE6 AND REPLACE ALL
OT8ER 5ARRANTIE6 OR CONDITION6* EBPRE66 OR IMPLIED* INCLUDIN4* .UT NOT
LIMITED TO* ANY IMPLIED 5ARRANTIE6 OR CONDITION6 OF MERC8ANTA.ILITY*
6ATI6FACTORY CUALITY* FITNE66 FOR A PARTICULAR PURPO6E* TITLE* AND ANY
5ARRANTY OR CONDITION OF NON3INFRIN4EMENT" 6OME 6TATE6 OR AURI6DICTION6
DO NOT ALLO5 T8E EBCLU6ION OF EBPRE66 OR IMPLIED 5ARRANTIE6* 6O T8E
A.O9E EBCLU6ION MAY NOT APPLY TO LICEN6EE" IN T8AT E9ENT* 6UC8 5ARRANTIE6
ARE LIMITED IN DURATION TO T8E 5ARRANTY PERIOD" NO 5ARRANTIE6 APPLY AFTER
T8AT PERIOD" 6OME 6TATE6 OR AURI6DICTION6 DO NOT ALLO5 LIMITATION6 ON 8O5
LON4 AN IMPLIED 5ARRANTY LA6T6* 6O T8E A.O9E LIMITATION MAY NOT APPLY TO
LICEN6EE"
T8E6E 5ARRANTIE6 4I9E LICEN6EE 6PECIFIC LE4AL RI48T6" LICEN6EE MAY AL6O
8A9E OT8ER RI48T6 T8AT 9ARY FROM 6TATE TO 6TATE OR AURI6DICTION TO
AURI6DICTION"
T8E 5ARRANTIE6 IN T8I6 6ECTION H )5ARRANTY AND EBCLU6ION6- ARE PRO9IDED
6OLELY .Y I.M" T8E DI6CLAIMER6 IN T8I6 6U.6ECTION H"' )EBCLU6ION6-* 8O5E9ER*
AL6O APPLY TO I.M16 6UPPLIER6 OF T8IRD PARTY CODE" T8O6E 6UPPLIER6 PRO9IDE
6UC8 CODE 5IT8OUT 5ARRANTIE6 OR CONDITION OF ANY 7IND" T8I6 PARA4RAP8
DOE6 NOT NULLIFY I.M16 5ARRANTY O.LI4ATION6 UNDER T8I6 A4REEMENT"
J" Licensee Data an Data!ases
To assist Licensee in isolating t(e ca&se o$ a pro!lem wit( t(e Program* I.M ma, re>&est t(at
Licensee #- allow I.M to remotel, access Licensee1s s,stem or '- sen Licensee in$ormation or
s,stem ata to I.M" 8owe%er* I.M is not o!ligate to pro%ie s&c( assistance &nless I.M an
Licensee enter a separate written agreement &ner w(ic( I.M agrees to pro%ie to Licensee t(at
t,pe o$ tec(nical s&pport* w(ic( is !e,on I.M1s warrant, o!ligations in t(is Agreement" In an,
e%ent* I.M &ses in$ormation a!o&t errors an pro!lems to impro%e its pro&cts an ser%ices* an
assist wit( its pro%ision o$ relate s&pport o$$erings" For t(ese p&rposes* I.M ma, &se I.M
entities an s&!contractors )incl&ing in one or more co&ntries ot(er t(an t(e one in w(ic(
Licensee is locate-* an Licensee a&t(ori;es I.M to o so"
Licensee remains responsi!le $or #- an, ata an t(e content o$ an, ata!ase Licensee ma/es
a%aila!le to I.M* '- t(e selection an implementation o$ proce&res an controls regaring
access* sec&rit,* encr,ption* &se* an transmission o$ ata )incl&ing an, personall,3ienti$ia!le
ata-* an <- !ac/&p an reco%er, o$ an, ata!ase an an, store ata" Licensee will not sen
or pro%ie I.M access to an, personall,3ienti$ia!le in$ormation* w(et(er in ata or an, ot(er
$orm* an will !e responsi!le $or reasona!le costs an ot(er amo&nts t(at I.M ma, inc&r relating
to an, s&c( in$ormation mista/enl, pro%ie to I.M or t(e loss or isclos&re o$ s&c( in$ormation
!, I.M* incl&ing t(ose arising o&t o$ an, t(ir part, claims"
#G" Limitation o$ Lia!ilit,
T(e limitations an e2cl&sions in t(is 6ection #G )Limitation o$ Lia!ilit,- appl, to t(e $&ll e2tent
t(e, are not pro(i!ite !, applica!le law wit(o&t t(e possi!ilit, o$ contract&al wai%er"
#G"# Items $or 5(ic( I.M Ma, .e Lia!le
Circ&mstances ma, arise w(ere* !eca&se o$ a e$a&lt on I.M1s part or ot(er lia!ilit,* Licensee is
entitle to reco%er amages $rom I.M" Regarless o$ t(e !asis on w(ic( Licensee is entitle to
claim amages $rom I.M )incl&ing $&namental !reac(* negligence* misrepresentation* or ot(er
contract or tort claim-* I.M1s entire lia!ilit, $or all claims in t(e aggregate arising $rom or relate to
eac( Program or ot(erwise arising &ner t(is Agreement will not e2cee t(e amo&nt o$ an, #-
amages $or !oil, in@&r, )incl&ing eat(- an amage to real propert, an tangi!le personal
propert, an '- ot(er act&al irect amages &p to t(e c(arges )i$ t(e Program is s&!@ect to $i2e
term c(arges* &p to twel%e mont(s1 c(arges- Licensee pai $or t(e Program t(at is t(e s&!@ect o$
t(e claim"
T(is limit also applies to an, o$ I.M1s Program e%elopers an s&ppliers" It is t(e ma2im&m $or
w(ic( I.M an its Program e%elopers an s&ppliers are collecti%el, responsi!le"
#G"' Items $or 5(ic( I.M Is Not Lia!le
UNDER NO CIRCUM6TANCE6 I6 I.M* IT6 PRO4RAM DE9ELOPER6 OR 6UPPLIER6
LIA.LE FOR ANY OF T8E FOLLO5IN4* E9EN IF INFORMED OF T8EIR PO66I.ILITY:
a" LO66 OF* OR DAMA4E TO* DATA0
!" 6PECIAL* INCIDENTAL* EBEMPLARY* OR INDIRECT DAMA4E6* OR FOR ANY ECONOMIC
CON6ECUENTIAL DAMA4E60 OR
c" LO6T PROFIT6* .U6INE66* RE9ENUE* 4OOD5ILL* OR ANTICIPATED 6A9IN46"
##" Compliance 9eri$ication
For p&rposes o$ t(is 6ection ## )Compliance 9eri$ication-* +IPLA Program Terms+ means #- t(is
Agreement an applica!le amenments an transaction oc&ments pro%ie !, I.M* an '- I.M
so$tware policies t(at ma, !e $o&n at t(e I.M 6o$tware Polic, we!site
)www"i!m"comIso$twarepolicies-* incl&ing !&t not limite to t(ose policies concerning !ac/&p*
s&!3capacit, pricing* an migration"
T(e rig(ts an o!ligations set $ort( in t(is 6ection ## remain in e$$ect &ring t(e perio t(e
Program is license to Licensee* an $or two ,ears t(erea$ter"
##"# 9eri$ication Process
Licensee agrees to create* retain* an pro%ie to I.M an its a&itors acc&rate written recors*
s,stem tool o&tp&ts* an ot(er s,stem in$ormation s&$$icient to pro%ie a&ita!le %eri$ication t(at
Licensee1s &se o$ all Programs is in compliance wit( t(e IPLA Program Terms* incl&ing* wit(o&t
limitation* all o$ I.M1s applica!le licensing an pricing >&ali$ication terms" Licensee is responsi!le
$or #- ens&ring t(at it oes not e2cee its A&t(ori;e Use* an '- remaining in compliance wit(
IPLA Program Terms"
Upon reasona!le notice* I.M ma, %eri$, Licensee1s compliance wit( IPLA Program Terms at all
sites an $or all en%ironments in w(ic( Licensee &ses )$or an, p&rpose- Programs s&!@ect to IPLA
Program Terms" 6&c( %eri$ication will !e con&cte in a manner t(at minimi;es isr&ption to
Licensee1s !&siness* an ma, !e con&cte on Licensee1s premises* &ring normal !&siness
(o&rs" I.M ma, &se an inepenent a&itor to assist wit( s&c( %eri$ication* pro%ie I.M (as a
written con$ientialit, agreement in place wit( s&c( a&itor"
##"' Resol&tion
I.M will noti$, Licensee in writing i$ an, s&c( %eri$ication inicates t(at Licensee (as &se an,
Program in e2cess o$ its A&t(ori;e Use or is ot(erwise not in compliance wit( t(e IPLA Program
Terms" Licensee agrees to promptl, pa, irectl, to I.M t(e c(arges t(at I.M speci$ies in an
in%oice $or #- an, s&c( e2cess &se* '- s&pport $or s&c( e2cess &se $or t(e lesser o$ t(e &ration
o$ s&c( e2cess &se or two ,ears* an <- an, aitional c(arges an ot(er lia!ilities etermine as
a res&lt o$ s&c( %eri$ication"
#'" T(ir Part, Notices
T(e Program ma, incl&e t(ir part, coe t(at I.M* not t(e t(ir part,* licenses to Licensee
&ner t(is Agreement" Notices* i$ an,* $or t(e t(ir part, coe )+T(ir Part, Notices+- are incl&e
$or Licensee1s in$ormation onl," T(ese notices can !e $o&n in t(e Program1s NOTICE6 $ile)s-"
In$ormation on (ow to o!tain so&rce coe $or certain t(ir part, coe can !e $o&n in t(e T(ir
Part, Notices" I$ in t(e T(ir Part, Notices I.M ienti$ies t(ir part, coe as +Moi$ia!le T(ir
Part, Coe*+ I.M a&t(ori;es Licensee to #- moi$, t(e Moi$ia!le T(ir Part, Coe an '-
re%erse engineer t(e Program mo&les t(at irectl, inter$ace wit( t(e Moi$ia!le T(ir Part,
Coe pro%ie t(at it is onl, $or t(e p&rpose o$ e!&gging Licensee1s moi$ications to s&c( t(ir
part, coe" I.M1s ser%ice an s&pport o!ligations* i$ an,* appl, onl, to t(e &nmoi$ie Program"
#<" 4eneral
a" Not(ing in t(is Agreement a$$ects an, stat&tor, rig(ts o$ cons&mers t(at cannot !e wai%e or
limite !, contract"
!" For Programs I.M pro%ies to Licensee in tangi!le $orm* I.M $&l$ills its s(ipping an eli%er,
o!ligations &pon t(e eli%er, o$ s&c( Programs to t(e I.M3esignate carrier* &nless ot(erwise
agree to in writing !, Licensee an I.M"
c" I$ an, pro%ision o$ t(is Agreement is (el to !e in%ali or &nen$orcea!le* t(e remaining
pro%isions o$ t(is Agreement remain in $&ll $orce an e$$ect"
" Licensee agrees to compl, wit( all applica!le e2port an import laws an reg&lations* incl&ing
U"6" em!argo an sanctions reg&lations an pro(i!itions on e2port $or certain en &ses or to
certain &sers"
e" Licensee a&t(ori;es International .&siness Mac(ines Corporation an its s&!siiaries )an
t(eir s&ccessors an assigns* contractors an I.M .&siness Partners- to store an &se
Licensee1s !&siness contact in$ormation w(ere%er t(e, o !&siness* in connection wit( I.M
pro&cts an ser%ices* or in $&rt(erance o$ I.M1s !&siness relations(ip wit( Licensee"
$" Eac( part, will allow t(e ot(er reasona!le opport&nit, to compl, !e$ore it claims t(at t(e ot(er
(as not met its o!ligations &ner t(is Agreement" T(e parties will attempt in goo $ait( to resol%e
all isp&tes* isagreements* or claims !etween t(e parties relating to t(is Agreement"
g" Unless ot(erwise re>&ire !, applica!le law wit(o&t t(e possi!ilit, o$ contract&al wai%er or
limitation: #- neit(er part, will !ring a legal action* regarless o$ $orm* $or an, claim arising o&t o$
or relate to t(is Agreement more t(an two ,ears a$ter t(e ca&se o$ action arose0 an '- &pon t(e
e2piration o$ s&c( time limit* an, s&c( claim an all respecti%e rig(ts relate to t(e claim lapse"
(" Neit(er Licensee nor I.M is responsi!le $or $ail&re to $&l$ill an, o!ligations &e to ca&ses
!e,on its control"
i" No rig(t or ca&se o$ action $or an, t(ir part, is create !, t(is Agreement* nor is I.M
responsi!le $or an, t(ir part, claims against Licensee* e2cept as permitte in 6&!section #G"#
)Items $or 5(ic( I.M Ma, .e Lia!le- a!o%e $or !oil, in@&r, )incl&ing eat(- or amage to real
or tangi!le personal propert, $or w(ic( I.M is legall, lia!le to t(at t(ir part,"
@" In entering into t(is Agreement* neit(er part, is rel,ing on an, representation not speci$ie in
t(is Agreement* incl&ing !&t not limite to an, representation concerning: #- t(e per$ormance or
$&nction o$ t(e Program* ot(er t(an as e2pressl, warrante in 6ection H )5arrant, an
E2cl&sions- a!o%e0 '- t(e e2periences or recommenations o$ ot(er parties0 or <- an, res&lts or
sa%ings t(at Licensee ma, ac(ie%e"
/" I.M (as signe agreements wit( certain organi;ations )calle +I.M .&siness Partners+- to
promote* mar/et* an s&pport certain Programs" I.M .&siness Partners remain inepenent an
separate $rom I.M" I.M is not responsi!le $or t(e actions or statements o$ I.M .&siness Partners
or o!ligations t(e, (a%e to Licensee"
l" T(e license an intellect&al propert, inemni$ication terms o$ Licensee1s ot(er agreements wit(
I.M )s&c( as t(e I.M C&stomer Agreement- o not appl, to Program licenses grante &ner t(is
Agreement"
#=" 4eograp(ic 6cope an 4o%erning Law
#="# 4o%erning Law
.ot( parties agree to t(e application o$ t(e laws o$ t(e co&ntr, in w(ic( Licensee o!taine t(e
Program license to go%ern* interpret* an en$orce all o$ Licensee1s an I.M1s respecti%e rig(ts*
&ties* an o!ligations arising $rom* or relating in an, manner to* t(e s&!@ect matter o$ t(is
Agreement* wit(o&t regar to con$lict o$ law principles"
T(e Unite Nations Con%ention on Contracts $or t(e International 6ale o$ 4oos oes not appl,"
#="' A&risiction
All rig(ts* &ties* an o!ligations are s&!@ect to t(e co&rts o$ t(e co&ntr, in w(ic( Licensee
o!taine t(e Program license"
Part ' 3 Co&ntr,3&ni>&e Terms
For licenses grante in t(e co&ntries speci$ie !elow* t(e $ollowing terms replace or moi$, t(e
re$erence terms in Part #" All terms in Part # t(at are not c(ange !, t(ese amenments remain
&nc(ange an in e$$ect" T(is Part ' is organi;e as $ollows:
3 M&ltiple co&ntr, amenments to Part #* 6ection #= )4o%erning Law an A&risiction-0
3 Americas co&ntr, amenments to ot(er Agreement terms0
3 Asia Paci$ic co&ntr, amenments to ot(er Agreement terms0 an
3 E&rope* Mile East* an A$rica co&ntr, amenments to ot(er Agreement terms"
M&ltiple co&ntr, amenments to Part #* 6ection #= )4o%erning Law an A&risiction-
#="# 4o%erning Law
T(e p(rase +t(e laws o$ t(e co&ntr, in w(ic( Licensee o!taine t(e Program license+ in t(e $irst
paragrap( o$ #="# 4o%erning Law is replace !, t(e $ollowing p(rases in t(e co&ntries !elow:
AMERICA6
)#- in Canaa: t(e laws in t(e Pro%ince o$ Ontario0
)'- in Me2ico: t(e $eeral laws o$ t(e Rep&!lic o$ Me2ico0
)<- in t(e Unite 6tates* Ang&illa* Antig&aI.ar!&a* Ar&!a* .ritis( 9irgin Islans* Ca,man Islans*
Dominica* 4renaa* 4&,ana* 6aint 7itts an Ne%is* 6aint L&cia* 6aint Maarten* an 6aint 9incent
an t(e 4renaines: t(e laws o$ t(e 6tate o$ New Yor/* Unite 6tates0
)=- in 9ene;&ela: t(e laws o$ t(e .oli%arian Rep&!lic o$ 9ene;&ela0
A6IA PACIFIC
)?- in Cam!oia an Laos: t(e laws o$ t(e 6tate o$ New Yor/* Unite 6tates0
)D- in A&stralia: t(e laws o$ t(e 6tate or Territor, in w(ic( t(e transaction is per$orme0
)E- in 8ong 7ong 6AR an Maca& 6AR: t(e laws o$ 8ong 7ong 6pecial Aministrati%e Region
)+6AR+-0
)H- in Taiwan: t(e laws o$ Taiwan
EUROPE* MIDDLE EA6T* AND AFRICA
)J- in Al!ania* Armenia* A;er!ai@an* .elar&s* .osnia38er;ego%ina* .&lgaria* Croatia* Former
Y&gosla% Rep&!lic o$ Maceonia* 4eorgia* 8&ngar,* 7a;a/(stan* 7,rg,;stan* Molo%a*
Montenegro* Polan* Romania* R&ssia* 6er!ia* 6lo%a/ia* Ta@i/istan* T&r/menistan* U/raine* an
U;!e/istan: t(e laws o$ A&stria0
)#G- in Algeria* Anorra* .enin* .&r/ina Faso* Cameroon* Cape 9ere* Central A$rican Rep&!lic*
C(a* Comoros* Congo Rep&!lic* D@i!o&ti* Democratic Rep&!lic o$ Congo* E>&atorial 4&inea*
Frenc( 4&iana* Frenc( Pol,nesia* 4a!on* 4am!ia* 4&inea* 4&inea3.issa&* I%or, Coast*
Le!anon* Maagascar* Mali* Ma&ritania* Ma&riti&s* Ma,otte* Morocco* New Caleonia* Niger*
Re&nion* 6enegal* 6e,c(elles* Togo* T&nisia* 9an&at&* an 5allis an F&t&na: t(e laws o$
France0
)##- in Estonia* Lat%ia* an Lit(&ania: t(e laws o$ Finlan0
)#'- in Angola* .a(rain* .otswana* .&r&ni* Eg,pt* Eritrea* Et(iopia* 4(ana* Aoran* 7en,a*
7&wait* Li!eria* Malawi* Malta* Mo;am!i>&e* Nigeria* Oman* Pa/istan* Catar* Rwana* 6ao Tome
an Principe* 6a&i Ara!ia* 6ierra Leone* 6omalia* Tan;ania* Ugana* Unite Ara! Emirates* t(e
Unite 7ingom* 5est .an/I4a;a* Yemen* Kam!ia* an Kim!a!we: t(e laws o$ Englan0 an
)#<- in 6o&t( A$rica* Nami!ia* Lesot(o* an 6wa;ilan: t(e laws o$ t(e Rep&!lic o$ 6o&t( A$rica"
#="' A&risiction
T(e $ollowing paragrap( pertains to @&risiction an replaces 6&!section #="' )A&risiction- as it
applies $or t(ose co&ntries ienti$ie in !ol !elow:
All rig(ts* &ties* an o!ligations are s&!@ect to t(e co&rts o$ t(e co&ntr, in w(ic( Licensee
o!taine t(e Program license e2cept t(at in t(e co&ntries ienti$ie !elow all isp&tes arising o&t
o$ or relate to t(is Agreement* incl&ing s&mmar, proceeings* will !e !ro&g(t !e$ore an
s&!@ect to t(e e2cl&si%e @&risiction o$ t(e $ollowing co&rts o$ competent @&risiction:
AMERICA6
)#- in Argentina: t(e Orinar, Commercial Co&rt o$ t(e cit, o$ .&enos Aires*
)'- in .ra;il: t(e co&rt o$ Rio e Aaneiro* RA0
)<- in C(ile: t(e Ci%il Co&rts o$ A&stice o$ 6antiago0
)=- in Ec&aor: t(e ci%il @&ges o$ C&ito $or e2ec&tor, or s&mmar, proceeings )as applica!le-0
)?- in Me2ico: t(e co&rts locate in Me2ico Cit,* Feeral District0
)D- in Per&: t(e @&ges an tri!&nals o$ t(e @&icial istrict o$ Lima* Cercao0
)E- in Ur&g&a,: t(e co&rts o$ t(e cit, o$ Monte%ieo0
)H- in 9ene;&ela: t(e co&rts o$ t(e metropolitan area o$ t(e cit, o$ Caracas0
EUROPE* MIDDLE EA6T* AND AFRICA
)J- in A&stria: t(e co&rt o$ law in 9ienna* A&stria )Inner3Cit,-0
)#G- in Algeria* Anorra* .enin* .&r/ina Faso* Cameroon* Cape 9ere* Central A$rican Rep&!lic*
C(a* Comoros* Congo Rep&!lic* D@i!o&ti* Democratic Rep&!lic o$ Congo* E>&atorial 4&inea*
France* Frenc( 4&iana* Frenc( Pol,nesia* 4a!on* 4am!ia* 4&inea* 4&inea3.issa&* I%or, Coast*
Le!anon* Maagascar* Mali* Ma&ritania* Ma&riti&s* Ma,otte* Monaco* Morocco* New Caleonia*
Niger* Re&nion* 6enegal* 6e,c(elles* Togo* T&nisia* 9an&at&* an 5allis an F&t&na: t(e
Commercial Co&rt o$ Paris0
)##- in Angola* .a(rain* .otswana* .&r&ni* Eg,pt* Eritrea* Et(iopia* 4(ana* Aoran* 7en,a*
7&wait* Li!eria* Malawi* Malta* Mo;am!i>&e* Nigeria* Oman* Pa/istan* Catar* Rwana* 6ao Tome
an Principe* 6a&i Ara!ia* 6ierra Leone* 6omalia* Tan;ania* Ugana* Unite Ara! Emirates* t(e
Unite 7ingom* 5est .an/I4a;a* Yemen* Kam!ia* an Kim!a!we: t(e Englis( co&rts0
)#'- in 6o&t( A$rica* Nami!ia* Lesot(o* an 6wa;ilan: t(e 8ig( Co&rt in Ao(annes!&rg0
)#<- in 4reece: t(e competent co&rt o$ At(ens0
)#=- in Israel: t(e co&rts o$ Tel A%i%3Aa$$a0
)#?- in Ital,: t(e co&rts o$ Milan0
)#D- in Port&gal: t(e co&rts o$ Lis!on0
)#E- in 6pain: t(e co&rts o$ Mari0 an
)#H- in T&r/e,: t(e Istan!&l Central Co&rts an E2ec&tion Directorates o$ Istan!&l* t(e Rep&!lic o$
T&r/e,"
#="< Ar!itration
T(e $ollowing paragrap( is ae as a new 6&!section #="< )Ar!itration- as it applies $or t(ose
co&ntries ienti$ie in !ol !elow" T(e pro%isions o$ t(is 6&!section #="< pre%ail o%er t(ose o$
6&!section #="' )A&risiction- to t(e e2tent permitte !, t(e applica!le go%erning law an r&les o$
proce&re:
A6IA PACIFIC
)#- In Cam!oia* Inia* Inonesia* Laos* P(ilippines* an 9ietnam:
Disp&tes arising o&t o$ or in connection wit( t(is Agreement will !e $inall, settle !, ar!itration
w(ic( will !e (el in 6ingapore in accorance wit( t(e Ar!itration R&les o$ 6ingapore
International Ar!itration Center )+6IAC R&les+- t(en in e$$ect" T(e ar!itration awar will !e $inal
an !ining $or t(e parties wit(o&t appeal an will !e in writing an set $ort( t(e $inings o$ $act
an t(e concl&sions o$ law"
T(e n&m!er o$ ar!itrators will !e t(ree* wit( eac( sie to t(e isp&te !eing entitle to appoint one
ar!itrator" T(e two ar!itrators appointe !, t(e parties will appoint a t(ir ar!itrator w(o will act as
c(airman o$ t(e proceeings" 9acancies in t(e post o$ c(airman will !e $ille !, t(e presient o$
t(e 6IAC" Ot(er %acancies will !e $ille !, t(e respecti%e nominating part," Proceeings will
contin&e $rom t(e stage t(e, were at w(en t(e %acanc, occ&rre"
I$ one o$ t(e parties re$&ses or ot(erwise $ails to appoint an ar!itrator wit(in <G a,s o$ t(e ate
t(e ot(er part, appoints its* t(e $irst appointe ar!itrator will !e t(e sole ar!itrator* pro%ie t(at
t(e ar!itrator was %alil, an properl, appointe" All proceeings will !e con&cte* incl&ing all
oc&ments presente in s&c( proceeings* in t(e Englis( lang&age" T(e Englis( lang&age
%ersion o$ t(is Agreement pre%ails o%er an, ot(er lang&age %ersion"
)'- In t(e People1s Rep&!lic o$ C(ina:
In case no settlement can !e reac(e* t(e isp&tes will !e s&!mitte to C(ina International
Economic an Trae Ar!itration Commission $or ar!itration accoring to t(e t(en e$$ecti%e r&les o$
t(e sai Ar!itration Commission" T(e ar!itration will ta/e place in .ei@ing an !e con&cte in
C(inese" T(e ar!itration awar will !e $inal an !ining on !ot( parties" D&ring t(e co&rse o$
ar!itration* t(is agreement will contin&e to !e per$orme e2cept $or t(e part w(ic( t(e parties are
isp&ting an w(ic( is &nergoing ar!itration"
EUROPE* MIDDLE EA6T* AND AFRICA
)<- In Al!ania* Armenia* A;er!ai@an* .elar&s* .osnia38er;ego%ina* .&lgaria* Croatia* Former
Y&gosla% Rep&!lic o$ Maceonia* 4eorgia* 8&ngar,* 7a;a/(stan* 7,rg,;stan* Molo%a*
Montenegro* Polan* Romania* R&ssia* 6er!ia* 6lo%a/ia* Ta@i/istan* T&r/menistan* U/raine* an
U;!e/istan:
All isp&tes arising o&t o$ t(is Agreement or relate to its %iolation* termination or n&llit, will !e
$inall, settle &ner t(e R&les o$ Ar!itration an Conciliation o$ t(e International Ar!itral Center o$
t(e Feeral Economic C(am!er in 9ienna )9ienna R&les- !, t(ree ar!itrators appointe in
accorance wit( t(ese r&les" T(e ar!itration will !e (el in 9ienna* A&stria* an t(e o$$icial
lang&age o$ t(e proceeings will !e Englis(" T(e ecision o$ t(e ar!itrators will !e $inal an
!ining &pon !ot( parties" T(ere$ore* p&rs&ant to paragrap( ?JH )'- o$ t(e A&strian Coe o$ Ci%il
Proce&re* t(e parties e2pressl, wai%e t(e application o$ paragrap( ?J? )#- $ig&re E o$ t(e Coe"
I.M ma,* (owe%er* instit&te proceeings in a competent co&rt in t(e co&ntr, o$ installation"
)=- In Estonia* Lat%ia* an Lit(&ania:
All isp&tes arising in connection wit( t(is Agreement will !e $inall, settle in ar!itration t(at will
!e (el in 8elsin/i* Finlan in accorance wit( t(e ar!itration laws o$ Finlan t(en in e$$ect" Eac(
part, will appoint one ar!itrator" T(e ar!itrators will t(en @ointl, appoint t(e c(airman" I$ ar!itrators
cannot agree on t(e c(airman* t(en t(e Central C(am!er o$ Commerce in 8elsin/i will appoint
t(e c(airman"
AMERICA6 COUNTRY AMENDMENT6
CANADA
#G"# Items $or 5(ic( I.M Ma, !e Lia!le
T(e $ollowing replaces Item # in t(e $irst paragrap( o$ t(is 6&!section #G"# )Items $or 5(ic( I.M
Ma, !e Lia!le-:
#- amages $or !oil, in@&r, )incl&ing eat(- an p(,sical (arm to real propert, an tangi!le
personal propert, ca&se !, I.M1s negligence0 an
#<" 4eneral
T(e $ollowing replaces Item #<":
" Licensee agrees to compl, wit( all applica!le e2port an import laws an reg&lations* incl&ing
t(ose o$ t(at appl, to goos o$ Unite 6tates origin an t(at pro(i!it or limit e2port $or certain
&ses or to certain &sers"
T(e $ollowing replaces Item #<"i:
i" No rig(t or ca&se o$ action $or an, t(ir part, is create !, t(is Agreement or an, transaction
&ner it* nor is I.M responsi!le $or an, t(ir part, claims against Licensee e2cept as permitte !,
t(e Limitation o$ Lia!ilit, section a!o%e $or !oil, in@&r, )incl&ing eat(- or p(,sical (arm to real
or tangi!le personal propert, ca&se !, I.M1s negligence $or w(ic( I.M is legall, lia!le to t(at
t(ir part,"
T(e $ollowing is ae as Item #<"m:
m" For p&rposes o$ t(is Item #<"m* +Personal Data+ re$ers to in$ormation relating to an ienti$ie
or ienti$ia!le ini%i&al mae a%aila!le !, one o$ t(e parties* its personnel or an, ot(er ini%i&al
to t(e ot(er in connection wit( t(is Agreement" T(e $ollowing pro%isions appl, in t(e e%ent t(at
one part, ma/es Personal Data a%aila!le to t(e ot(er:
)#- 4eneral
)a- Eac( part, is responsi!le $or compl,ing wit( an, o!ligations appl,ing to it &ner applica!le
Canaian ata pri%ac, laws an reg&lations )+Laws+-"
)!- Neit(er part, will re>&est Personal Data !e,on w(at is necessar, to $&l$ill t(e p&rpose)s- $or
w(ic( it is re>&este" T(e p&rpose)s- $or re>&esting Personal Data m&st !e reasona!le" Eac(
part, will agree in a%ance as to t(e t,pe o$ Personal Data t(at is re>&ire to !e mae a%aila!le"
)'- 6ec&rit, 6a$eg&ars
)a- Eac( part, ac/nowleges t(at it is solel, responsi!le $or etermining an comm&nicating to
t(e ot(er t(e appropriate tec(nological* p(,sical an organi;ational sec&rit, meas&res re>&ire to
protect Personal Data"
)!- Eac( part, will ens&re t(at Personal Data is protecte in accorance wit( t(e sec&rit,
sa$eg&ars comm&nicate an agree to !, t(e ot(er"
)c- Eac( part, will ens&re t(at an, t(ir part, to w(om Personal Data is trans$erre is !o&n !,
t(e applica!le terms o$ t(is section"
)- Aitional or i$$erent ser%ices re>&ire to compl, wit( t(e Laws will !e eeme a re>&est $or
new ser%ices"
)<- Use
Eac( part, agrees t(at Personal Data will onl, !e &se* accesse* manage* trans$erre*
isclose to t(ir parties or ot(erwise processe to $&l$ill t(e p&rpose)s- $or w(ic( it was mae
a%aila!le"
)=- Access Re>&ests
)a- Eac( part, agrees to reasona!l, cooperate wit( t(e ot(er in connection wit( re>&ests to
access or amen Personal Data"
)!- Eac( part, agrees to reim!&rse t(e ot(er $or an, reasona!le c(arges inc&rre in pro%iing
eac( ot(er assistance"
)c- Eac( part, agrees to amen Personal Data onl, &pon recei%ing instr&ctions to o so $rom t(e
ot(er part, or its personnel"
)?- Retention
Eac( part, will promptl, ret&rn to t(e ot(er or estro, all Personal Data t(at is no longer
necessar, to $&l$ill t(e p&rpose)s- $or w(ic( it was mae a%aila!le* &nless ot(erwise instr&cte !,
t(e ot(er or its personnel or re>&ire !, law"
)D- P&!lic .oies 5(o Are 6&!@ect to P&!lic 6ector Pri%ac, Legislation
For C&stomers w(o are p&!lic !oies s&!@ect to p&!lic sector pri%ac, legislation* t(is Item #<"m
applies onl, to Personal Data mae a%aila!le to C&stomer in connection wit( t(is Agreement* an
t(e o!ligations in t(is section appl, onl, to C&stomer* e2cept t(at: #- section )'-)a- applies onl, to
I.M0 '- sections )#-)a- an )=-)a- appl, to !ot( parties0 an <- section )=-)!- an t(e last sentence
in )#-)!- o not appl,"
PERU
#G" Limitation o$ Lia!ilit,
T(e $ollowing is ae to t(e en o$ t(is 6ection #G )Limitation o$ Lia!ilit,-:
E2cept as e2pressl, re>&ire !, law wit(o&t t(e possi!ilit, o$ contract&al wai%er* Licensee an
I.M inten t(at t(e limitation o$ lia!ilit, in t(is Limitation o$ Lia!ilit, section applies to amages
ca&se !, all t,pes o$ claims an ca&ses o$ action" I$ an, limitation on or e2cl&sion $rom lia!ilit, in
t(is section is (el !, a co&rt o$ competent @&risiction to !e &nen$orcea!le wit( respect to a
partic&lar claim or ca&se o$ action* t(e parties inten t(at it nonet(eless appl, to t(e ma2im&m
e2tent permitte !, applica!le law to all ot(er claims an ca&ses o$ action"
#G"# Items $or 5(ic( I.M Ma, !e Lia!le
T(e $ollowing is ae at t(e en o$ t(is 6&!section #G"#:
In accorance wit( Article #<'H o$ t(e Per&%ian Ci%il Coe* t(e limitations an e2cl&sions
speci$ie in t(is section will not appl, to amages ca&se !, I.M1s will$&l miscon&ct )+olo+- or
gross negligence )+c&lpa ine2c&sa!le+-"
UNITED 6TATE6 OF AMERICA:
?" Ta2es
T(e $ollowing is ae at t(e en o$ t(is 6ection ? )Ta2es-
For Programs eli%ere electronicall, in t(e Unite 6tates $or w(ic( Licensee claims a state sales
an &se ta2 e2emption* Licensee agrees not to recei%e an, tangi!le personal propert, )e"g"*
meia an p&!lications- associate wit( t(e electronic program"
Licensee agrees to !e responsi!le $or an, sales an &se ta2 lia!ilities t(at ma, arise as a res&lt
o$ Licensee1s s&!se>&ent reistri!&tion o$ Programs a$ter eli%er, !, I.M"
#<" 4eneral
T(e $ollowing is ae to 6ection #< as Item #<"m:
U"6" 4o%ernment Users Restricte Rig(ts 3 Use* &plication or isclos&re is restricte !, t(e 46A
IT 6c(e&le EG Contract wit( t(e I.M Corporation"
T(e $ollowing is ae to Item #<"$:
Eac( part, wai%es an, rig(t to a @&r, trial in an, proceeing arising o&t o$ or relate to t(is
Agreement"
A6IA PACIFIC COUNTRY AMENDMENT6
AU6TRALIA:
?" Ta2es
T(e $ollowing sentences replace t(e $irst two sentences o$ 6ection ? )Ta2es-:
I$ an, go%ernment or a&t(orit, imposes a &t,* ta2 )ot(er t(an income ta2-* le%,* or $ee* on t(is
Agreement or on t(e Program itsel$* t(at is not ot(erwise pro%ie $or in t(e amo&nt pa,a!le*
Licensee agrees to pa, it w(en I.M in%oices Licensee" I$ t(e rate o$ 46T c(anges* I.M ma,
a@&st t(e c(arge or ot(er amo&nt pa,a!le to ta/e into acco&nt t(at c(ange $rom t(e ate t(e
c(ange !ecomes e$$ecti%e"
H"# Limite 5arrant,
T(e $ollowing is ae 6&!section H"# )Limite 5arrant,-:
T(e warranties speci$ie t(is 6ection are in aition to an, rig(ts Licensee ma, (a%e &ner t(e
Trae Practices Act #JE= or ot(er legislation an are onl, limite to t(e e2tent permitte !, t(e
applica!le legislation"
#G"# Items $or 5(ic( I.M Ma, !e Lia!le
T(e $ollowing is ae to 6&!section #G"# )Items $or 5(ic( I.M Ma,!e Lia!le-:
5(ere I.M is in !reac( o$ a conition or warrant, implie !, t(e Trae Practices Act #JE=* I.M1s
lia!ilit, is limite to t(e repair or replacement o$ t(e goos* or t(e s&ppl, o$ e>&i%alent goos"
5(ere t(at conition or warrant, relates to rig(t to sell* >&iet possession or clear title* or t(e
goos are o$ a /in orinaril, o!taine $or personal* omestic or (o&se(ol &se or cons&mption*
t(en none o$ t(e limitations in t(is paragrap( appl,"
8ON4 7ON4 6AR* MACAU 6AR* AND TAI5AN
As applies to licenses o!taine in Taiwan an t(e special aministrati%e regions* p(rases
t(ro&g(o&t t(is Agreement containing t(e wor +co&ntr,+ )$or e2ample* +t(e co&ntr, in w(ic( t(e
original Licensee was grante t(e license+ an +t(e co&ntr, in w(ic( Licensee o!taine t(e
Program license+- are replace wit( t(e $ollowing:
)#- In 8ong 7ong 6AR: +8ong 7ong 6AR+
)'- In Maca& 6AR: +Maca& 6AR+ e2cept in t(e 4o%erning Law cla&se )6ection #="#-
)<- In Taiwan: +Taiwan"+
INDIA
#G"# Items $or 5(ic( I.M Ma, !e Lia!le
T(e $ollowing replaces t(e terms o$ Items # an ' o$ t(e $irst paragrap(:
#- lia!ilit, $or !oil, in@&r, )incl&ing eat(- or amage to real propert, an tangi!le personal
propert, will !e limite to t(at ca&se !, I.M1s negligence0 an '- as to an, ot(er act&al amage
arising in an, sit&ation in%ol%ing nonper$ormance !, I.M p&rs&ant to* or in an, wa, relate to t(e
s&!@ect o$ t(is Agreement* I.M1s lia!ilit, will !e limite to t(e c(arge pai !, Licensee $or t(e
ini%i&al Program t(at is t(e s&!@ect o$ t(e claim"
#<" 4eneral
T(e $ollowing replaces t(e terms o$ Item #<"g:
I$ no s&it or ot(er legal action is !ro&g(t* wit(in t(ree ,ears a$ter t(e ca&se o$ action arose* in
respect o$ an, claim t(at eit(er part, ma, (a%e against t(e ot(er* t(e rig(ts o$ t(e concerne
part, in respect o$ s&c( claim will !e $or$eite an t(e ot(er part, will stan release $rom its
o!ligations in respect o$ s&c( claim"
INDONE6IA
<"< Term an Termination
T(e $ollowing is ae to t(e last paragrap(:
.ot( parties wai%e t(e pro%ision o$ article #'DD o$ t(e Inonesian Ci%il Coe* to t(e e2tent t(e
article pro%ision re>&ires s&c( co&rt ecree $or t(e termination o$ an agreement creating m&t&al
o!ligations"
AAPAN
#<" 4eneral
T(e $ollowing is inserte a$ter Item #<"$:
An, o&!ts concerning t(is Agreement will !e initiall, resol%e !etween &s in goo $ait( an in
accorance wit( t(e principle o$ m&t&al tr&st"
MALAY6IA
#G"' Items $or 5(ic( I.M Is not Lia!le
T(e wor +6PECIAL+ in Item #G"'! is elete"
NE5 KEALAND
H"# Limite 5arrant,
T(e $ollowing is ae:
T(e warranties speci$ie in t(is 6ection are in aition to an, rig(ts Licensee ma, (a%e &ner t(e
Cons&mer 4&arantees Act #JJ< or ot(er legislation w(ic( cannot !e e2cl&e or limite" T(e
Cons&mer 4&arantees Act #JJ< will not appl, in respect o$ an, goos w(ic( I.M pro%ies* i$
Licensee re>&ires t(e goos $or t(e p&rposes o$ a !&siness as e$ine in t(at Act"
#G" Limitation o$ Lia!ilit,
T(e $ollowing is ae:
5(ere Programs are not o!taine $or t(e p&rposes o$ a !&siness as e$ine in t(e Cons&mer
4&arantees Act #JJ<* t(e limitations in t(is 6ection are s&!@ect to t(e limitations in t(at Act"
PEOPLE16 REPU.LIC OF C8INA
=" C(arges
T(e $ollowing is ae:
All !an/ing c(arges inc&rre in t(e People1s Rep&!lic o$ C(ina will !e !orne !, Licensee an
t(ose inc&rre o&tsie t(e People1s Rep&!lic o$ C(ina will !e !orne !, I.M"
P8ILIPPINE6
#G"' Items $or 5(ic( I.M Is not Lia!le
T(e $ollowing replaces t(e terms o$ Item #G"'!:
!" special )incl&ing nominal an e2emplar, amages-* moral* inciental* or inirect amages or
$or an, economic conse>&ential amages0 or
6IN4APORE
#G"' Items $or 5(ic( I.M Is not Lia!le
T(e wors +6PECIAL+ an +ECONOMIC+ are elete $rom Item #G"'!"
#<" 4eneral
T(e $ollowing replaces t(e terms o$ Item #<"i:
6&!@ect to t(e rig(ts pro%ie to I.M1s s&ppliers an Program e%elopers as pro%ie in 6ection
#G a!o%e )Limitation o$ Lia!ilit,-* a person w(o is not a part, to t(is Agreement will (a%e no rig(t
&ner t(e Contracts )Rig(t o$ T(ir Parties- Act to en$orce an, o$ its terms"
TAI5AN
H"# Limite 5arrant,
T(e last paragrap( is elete"
#G"# Items $or 5(ic( I.M Ma, .e Lia!le
T(e $ollowing sentences are elete
T(is limit also applies to an, o$ I.M1s s&!contractors an Program e%elopers" It is t(e ma2im&m
$or w(ic( I.M an its s&!contractors an Program e%elopers are collecti%el, responsi!le"
EUROPE* MIDDLE EA6T* AFRICA )EMEA- COUNTRY AMENDMENT6
EUROPEAN UNION MEM.ER 6TATE6
H" 5arrant, an E2cl&sions
T(e $ollowing is ae to 6ection H )5arrant, an E2cl&sion-:
In t(e E&ropean Union )+EU+-* cons&mers (a%e legal rig(ts &ner applica!le national legislation
go%erning t(e sale o$ cons&mer goos" 6&c( rig(ts are not a$$ecte !, t(e pro%isions set o&t in
t(is 6ection H 5arrant, an E2cl&sions" T(e territorial scope o$ t(e Limite 5arrant, is
worlwie"
EU MEM.ER 6TATE6 AND T8E COUNTRIE6 IDENTIFIED .ELO5
Icelan* Liec(tenstein* Norwa,* 6wit;erlan* T&r/e,* an an, ot(er E&ropean co&ntr, t(at (as
enacte local ata pri%ac, or protection legislation similar to t(e EU moel"
#<" 4eneral
T(e $ollowing replaces Item #<"e:
)#- De$initions 3 For t(e p&rposes o$ t(is Item #<"e* t(e $ollowing aitional e$initions appl,:
)a- .&siness Contact In$ormation 3 !&siness3relate contact in$ormation isclose !, Licensee to
I.M* incl&ing names* @o! titles* !&siness aresses* telep(one n&m!ers an email aresses o$
Licensee1s emplo,ees an contractors" For A&stria* Ital, an 6wit;erlan* .&siness Contact
In$ormation also incl&es in$ormation a!o&t C&stomer an its contractors as legal entities )$or
e2ample* C&stomer1s re%en&e ata an ot(er transactional in$ormation-
)!- .&siness Contact Personnel 3 Licensee emplo,ees an contractors to w(om t(e .&siness
Contact In$ormation relates"
)c- Data Protection A&t(orit, 3 t(e a&t(orit, esta!lis(e !, t(e Data Protection an Electronic
Comm&nications Legislation in t(e applica!le co&ntr, or* $or non3EU co&ntries* t(e a&t(orit,
responsi!le $or s&per%ising t(e protection o$ personal ata in t(at co&ntr,* or )$or an, o$ t(e
$oregoing- an, &l, appointe s&ccessor entit, t(ereto"
)- Data Protection L Electronic Comm&nications Legislation 3 )i- t(e applica!le local legislation
an reg&lations in $orce implementing t(e re>&irements o$ EU Directi%e J?I=DIEC )on t(e
protection o$ ini%i&als wit( regar to t(e processing o$ personal ata an on t(e $ree mo%ement
o$ s&c( ata- an o$ EU Directi%e 'GG'I?HIEC )concerning t(e processing o$ personal ata an
t(e protection o$ pri%ac, in t(e electronic comm&nications sector-0 or )ii- $or non3EU co&ntries* t(e
legislation anIor reg&lations passe in t(e applica!le co&ntr, relating to t(e protection o$
personal ata an t(e reg&lation o$ electronic comm&nications in%ol%ing personal ata* incl&ing
)$or an, o$ t(e $oregoing- an, stat&tor, replacement or moi$ication t(ereo$"
)e- I.M 4ro&p 3 International .&siness Mac(ines Corporation o$ Armon/* New Yor/* U6A* its
s&!siiaries* an t(eir respecti%e .&siness Partners an s&!contractors"
)'- Licensee a&t(orises I.M:
)a- to process an &se .&siness Contact In$ormation wit(in I.M 4ro&p in s&pport o$ Licensee
incl&ing t(e pro%ision o$ s&pport ser%ices* an $or t(e p&rpose o$ $&rt(ering t(e !&siness
relations(ip !etween Licensee an I.M 4ro&p* incl&ing* wit(o&t limitation* contacting .&siness
Contact Personnel )!, email or ot(erwise- an mar/eting I.M 4ro&p pro&cts an ser%ices )t(e
+6peci$ie P&rpose+-0 an
)!- to isclose .&siness Contact In$ormation to ot(er mem!ers o$ I.M 4ro&p in p&rs&it o$ t(e
6peci$ie P&rpose onl,"
)<- I.M agrees t(at all .&siness Contact In$ormation will !e processe in accorance wit( t(e
Data Protection L Electronic Comm&nications Legislation an will !e &se onl, $or t(e 6peci$ie
P&rpose"
)=- To t(e e2tent re>&ire !, t(e Data Protection L Electronic Comm&nications Legislation*
Licensee represents t(at )a- it (as o!taine )or will o!tain- an, consents $rom )an (as iss&e )or
will iss&e- an, notices to- t(e .&siness Contact Personnel as are necessar, in orer to ena!le
I.M 4ro&p to process an &se t(e .&siness Contact In$ormation $or t(e 6peci$ie P&rpose"
)?- Licensee a&t(orises I.M to trans$er .&siness Contact In$ormation o&tsie t(e E&ropean
Economic Area* pro%ie t(at t(e trans$er is mae on contract&al terms appro%e !, t(e Data
Protection A&t(orit, or t(e trans$er is ot(erwise permitte &ner t(e Data Protection L Electronic
Comm&nications Legislation"
AU6TRIA
H"' E2cl&sions
T(e $ollowing is elete $rom t(e $irst paragrap(:
MERC8ANTA.ILITY* 6ATI6FACTORY CUALITY
#G" Limitation o$ Lia!ilit,
T(e $ollowing is ae:
T(e $ollowing limitations an e2cl&sions o$ I.M1s lia!ilit, o not appl, $or amages ca&se !,
gross negligence or will$&l miscon&ct"
#G"# Items $or 5(ic( I.M Ma, .e Lia!le
T(e $ollowing replaces t(e $irst sentence in t(e $irst paragrap(:
Circ&mstances ma, arise w(ere* !eca&se o$ a e$a&lt !, I.M in t(e per$ormance o$ its
o!ligations &ner t(is Agreement or ot(er lia!ilit,* Licensee is entitle to reco%er amages $rom
I.M"
In t(e secon sentence o$ t(e $irst paragrap(* elete entirel, t(e parent(etical p(rase:
+)incl&ing $&namental !reac(* negligence* misrepresentation* or ot(er contract or tort claim-+"
#G"' Items $or 5(ic( I.M Is Not Lia!le
T(e $ollowing replaces Item #G"'!:
!" inirect amages or conse>&ential amages0 or
.EL4IUM* FRANCE* ITALY* AND LUBEM.OUR4
#G" Limitation o$ Lia!ilit,
T(e $ollowing replaces t(e terms o$ 6ection #G )Limitation o$ Lia!ilit,- in its entiret,:
E2cept as ot(erwise pro%ie !, manator, law:
#G"# Items $or 5(ic( I.M Ma, .e Lia!le
I.M1s entire lia!ilit, $or all claims in t(e aggregate $or an, amages an losses t(at ma, arise as
a conse>&ence o$ t(e $&l$illment o$ its o!ligations &ner or in connection wit( t(is Agreement or
&e to an, ot(er ca&se relate to t(is Agreement is limite to t(e compensation o$ onl, t(ose
amages an losses pro%e an act&all, arising as an immeiate an irect conse>&ence o$ t(e
non3$&l$illment o$ s&c( o!ligations )i$ I.M is at $a&lt- or o$ s&c( ca&se* $or a ma2im&m amo&nt
e>&al to t(e c(arges )i$ t(e Program is s&!@ect to $i2e term c(arges* &p to twel%e mont(s1
c(arges- Licensee pai $or t(e Program t(at (as ca&se t(e amages"
T(e a!o%e limitation will not appl, to amages $or !oil, in@&ries )incl&ing eat(- an amages
to real propert, an tangi!le personal propert, $or w(ic( I.M is legall, lia!le"
#G"' Items $or 5(ic( I.M Is Not Lia!le
UNDER NO CIRCUM6TANCE6 I6 I.M OR ANY OF IT6 PRO4RAM DE9ELOPER6 LIA.LE
FOR ANY OF T8E FOLLO5IN4* E9EN IF INFORMED OF T8EIR PO66I.ILITY: #- LO66 OF*
OR DAMA4E TO* DATA0 '- INCIDENTAL* EBEMPLARY OR INDIRECT DAMA4E6* OR FOR
ANY ECONOMIC CON6ECUENTIAL DAMA4E60 AND I OR <- LO6T PROFIT6* .U6INE66*
RE9ENUE* 4OOD5ILL* OR ANTICIPATED 6A9IN46* E9EN IF T8EY ARI6E A6 AN
IMMEDIATE CON6ECUENCE OF T8E E9ENT T8AT 4ENERATED T8E DAMA4E6"
#G"< 6&ppliers an Program De%elopers
T(e limitation an e2cl&sion o$ lia!ilit, (erein agree applies not onl, to t(e acti%ities per$orme
!, I.M !&t also to t(e acti%ities per$orme !, its s&ppliers an Program e%elopers* an
represents t(e ma2im&m amo&nt $or w(ic( I.M as well as its s&ppliers an Program e%elopers
are collecti%el, responsi!le"
4ERMANY
H"# Limite 5arrant,
T(e $ollowing is inserte at t(e !eginning o$ 6ection H"#:
T(e 5arrant, Perio is twel%e mont(s $rom t(e ate o$ eli%er, o$ t(e Program to t(e original
Licensee"
H"' E2cl&sions
6ection H"' is elete in its entiret, an replace wit( t(e $ollowing:
6ection H"# e$ines I.M1s entire warrant, o!ligations to Licensee e2cept as ot(erwise re>&ire !,
applica!le stat&tor, law"
#G" Limitation o$ Lia!ilit,
T(e $ollowing replaces t(e Limitation o$ Lia!ilit, section in its entiret,:
a" I.M will !e lia!le wit(o&t limit $or #- loss or amage ca&se !, a !reac( o$ an e2press
g&arantee0 '- amages or losses res&lting in !oil, in@&r, )incl&ing eat(-0 an <- amages
ca&se intentionall, or !, gross negligence"
!" In t(e e%ent o$ loss* amage an $r&strate e2penit&res ca&se !, slig(t negligence or in
!reac( o$ essential contract&al o!ligations* I.M will !e lia!le* regarless o$ t(e !asis on w(ic(
Licensee is entitle to claim amages $rom I.M )incl&ing $&namental !reac(* negligence*
misrepresentation* or ot(er contract or tort claim-* per claim onl, &p to t(e greater o$ ?GG*GGG
e&ro or t(e c(arges )i$ t(e Program is s&!@ect to $i2e term c(arges* &p to #' mont(s1 c(arges-
Licensee pai $or t(e Program t(at ca&se t(e loss or amage" A n&m!er o$ e$a&lts w(ic(
toget(er res&lt in* or contri!&te to* s&!stantiall, t(e same loss or amage will !e treate as one
e$a&lt"
c" In t(e e%ent o$ loss* amage an $r&strate e2penit&res ca&se !, slig(t negligence* I.M will
not !e lia!le $or inirect or conse>&ential amages* e%en i$ I.M was in$orme a!o&t t(e possi!ilit,
o$ s&c( loss or amage"
" In case o$ ela, on I.M1s part: #- I.M will pa, to Licensee an amo&nt not e2ceeing t(e loss or
amage ca&se !, I.M1s ela, an '- I.M will !e lia!le onl, in respect o$ t(e res&lting amages
t(at Licensee s&$$ers* s&!@ect to t(e pro%isions o$ Items a an ! a!o%e"
#<" 4eneral
T(e $ollowing replaces t(e pro%isions o$ #<"g:
An, claims res&lting $rom t(is Agreement are s&!@ect to a limitation perio o$ t(ree ,ears* e2cept
as state in 6ection H"# )Limite 5arrant,- o$ t(is Agreement"
T(e $ollowing replaces t(e pro%isions o$ #<"i:
No rig(t or ca&se o$ action $or an, t(ir part, is create !, t(is Agreement* nor is I.M responsi!le
$or an, t(ir part, claims against Licensee* e2cept )to t(e e2tent permitte in 6ection #G
)Limitation o$ Lia!ilit,-- $or: i- !oil, in@&r, )incl&ing eat(-0 or ii- amage to real or tangi!le
personal propert, $or w(ic( )in eit(er case- I.M is legall, lia!le to t(at t(ir part,"
IRELAND
H"' E2cl&sions
T(e $ollowing paragrap( is ae:
E2cept as e2pressl, pro%ie in t(ese terms an conitions* or 6ection #' o$ t(e 6ale o$ 4oos
Act #HJ< as amene !, t(e 6ale o$ 4oos an 6&ppl, o$ 6er%ices Act* #JHG )t(e +#JHG Act+-* all
conitions or warranties )e2press or implie* stat&tor, or ot(erwise- are (ere!, e2cl&e
incl&ing* wit(o&t limitation* an, warranties implie !, t(e 6ale o$ 4oos Act #HJ< as amene
!, t(e #JHG Act )incl&ing* $or t(e a%oiance o$ o&!t* 6ection <J o$ t(e #JHG Act-"
IRELAND AND UNITED 7IN4DOM
'" Agreement 6tr&ct&re
T(e $ollowing sentence is ae:
Not(ing in t(is paragrap( s(all (a%e t(e e$$ect o$ e2cl&ing or limiting lia!ilit, $or $ra&"
#G"# Items $or 5(ic( I.M Ma, .e Lia!le
T(e $ollowing replaces t(e $irst paragrap( o$ t(e 6&!section:
For t(e p&rposes o$ t(is section* a +De$a&lt+ means an, act* statement* omission or negligence on
t(e part o$ I.M in connection wit(* or in relation to* t(e s&!@ect matter o$ an Agreement in respect
o$ w(ic( I.M is legall, lia!le to Licensee* w(et(er in contract or in tort" A n&m!er o$ De$a&lts
w(ic( toget(er res&lt in* or contri!&te to* s&!stantiall, t(e same loss or amage will !e treate as
one De$a&lt"
Circ&mstances ma, arise w(ere* !eca&se o$ a De$a&lt !, I.M in t(e per$ormance o$ its
o!ligations &ner t(is Agreement or ot(er lia!ilit,* Licensee is entitle to reco%er amages $rom
I.M" Regarless o$ t(e !asis on w(ic( Licensee is entitle to claim amages $rom I.M an
e2cept as e2pressl, re>&ire !, law wit(o&t t(e possi!ilit, o$ contract&al wai%er* I.M1s entire
lia!ilit, $or an, one De$a&lt will not e2cee t(e amo&nt o$ an, irect amages* to t(e e2tent
act&all, s&$$ere !, Licensee as an immeiate an irect conse>&ence o$ t(e e$a&lt* &p to t(e
greater o$ )#- ?GG*GGG e&ro )or t(e e>&i%alent in local c&rrenc,- or )'- #'?M o$ t(e c(arges )i$ t(e
Program is s&!@ect to $i2e term c(arges* &p to #' mont(s1 c(arges- $or t(e Program t(at is t(e
s&!@ect o$ t(e claim" Notwit(staning t(e $oregoing* t(e amo&nt o$ an, amages $or !oil, in@&r,
)incl&ing eat(- an amage to real propert, an tangi!le personal propert, $or w(ic( I.M is
legall, lia!le is not s&!@ect to s&c( limitation"
#G"' Items $or 5(ic( I.M is Not Lia!le
T(e $ollowing replaces Items #G"'! an #G"'c:
!" special* inciental* e2emplar,* or inirect amages or conse>&ential amages0 or
c" waste management time or lost pro$its* !&siness* re%en&e* goowill* or anticipate sa%ings"
K#'?3<<G#3#< )G?I'GGJ-
NOTICE
T(is oc&ment incl&es License In$ormation oc&ments !elow $or m&ltiple Programs" Eac(
License In$ormation oc&ment ienti$ies t(e Program)s- to w(ic( it applies" Onl, t(ose License
In$ormation oc&ments $or t(e Program)s- $or w(ic( Licensee (as ac>&ire entitlements appl,"
NNNNNNNNNNNNNNNNNNNNNNNNN
LICEN6E INFORMATION
T(e Programs liste !elow are license &ner t(e $ollowing terms an conitions in aition to
t(ose o$ t(e International License Agreement $or E%al&ation o$ Programs"
Program Name: I.M 6P66 A%ance 6tatistics 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 .ootstrapping 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Categories 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Comple2 6amples 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Con@oint 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 C&stom Ta!les 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Data Preparation 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Decision Trees 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Direct Mar/eting 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 E2act Tests 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Forecasting 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Missing 9al&es 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Ne&ral Networ/s 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Regression 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics .ase 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics 6tanar 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics Pro$essional 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics .ase Camp&s Eition 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics 6tanar Camp&s Eition 'G"G
Program N&m!er: ?E'?3A?=
E%al&ation Perio
T(e e%al&ation perio !egins on t(e ate t(at Licensee agrees to t(e terms o$ t(is Agreement
an ens a$ter #= a,s"
6&pporting Programs
T(e Program is license as a m&lti3pro&ct pac/age an incl&es t(e 6&pporting Programs
ienti$ie !elow" Licensee is a&t(ori;e to install an &se s&c( 6&pporting Programs onl, to
s&pport Licensee1s &se o$ t(e Principal Program &ner t(is Agreement an wit(in t(e limits o$ t(e
Proo$s o$ Entitlement $or t(e Program )&nless !roaer rig(ts are pro%ie elsew(ere in t(is
License In$ormation oc&ment-" T(e p(rase +to s&pport Licensee1s &se+ wo&l incl&e onl, t(ose
&ses t(at are necessar, or ot(erwise irectl, relate to a license &se o$ t(e Principal Program or
anot(er 6&pporting Program" T(e 6&pporting Programs ma, not !e &se $or an, ot(er p&rpose"
Licensee is not a&t(ori;e to trans$er or remar/et t(e 6&pporting Programs separate $rom t(e
Principal Program" T(e terms o$ t(is Agreement ma, replace or moi$, t(e license terms $or t(e
6&pporting Programs" In t(e e%ent o$ con$lict* t(ese terms s&persee t(e terms o$ t(e license
agreement w(ic( accompanies t(e 6&pporting Programs" 5(en Licensee1s rig(t to &se t(e
Program e2pires or terminates* Licensee m&st iscontin&e &se* estro, or promptl, ret&rn all
copies o$ t(e 6&pporting Programs to t(e part, $rom w(om Licensee ac>&ire t(e Program" I$
Licensee ownloae t(e 6&pporting Programs* Licensee s(o&l contact t(e part, $rom w(om
Licensee ac>&ire t(e Program" I$ Licensee wis(es to license t(e 6&pporting Programs $or an,
&se !e,on t(e limits set $ort( a!o%e* please contact an I.M 6ales Representati%e or t(e part,
$rom w(om Licensee ac>&ire t(e Program to o!tain t(e appropriate license"
T(e $ollowing are 6&pporting Programs license wit( t(e Program:
I.M 6P66 Colla!oration an Deplo,ment 6er%ices Aapters $or 6tatistics
I.M 6P66 Conc&rrent Licensing Tools
I.M 6P66 Data Access Pac/
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
I.M 6P66 Data Collection 6&r%e, Reporter De%eloper 7it
I.M 6P66 6tatistics Data File Dri%ers
6o&rce Components an 6ample Materials
T(e Program ma, incl&e some components in so&rce coe $orm )+6o&rce Components+- an
ot(er materials ienti$ie as 6ample Materials" Licensee ma, cop, an moi$, 6o&rce
Components an 6ample Materials $or internal &se onl, pro%ie s&c( &se is wit(in t(e limits o$
t(e license rig(ts &ner t(is Agreement* pro%ie (owe%er t(at Licensee ma, not alter or elete
an, cop,rig(t in$ormation or notices containe in t(e 6o&rce Components or 6ample Materials"
I.M pro%ies t(e 6o&rce Components an 6ample Materials wit(o&t o!ligation o$ s&pport an
+A6 I6+* 5IT8 NO 5ARRANTY OF ANY 7IND* EIT8ER EBPRE66 OR IMPLIED* INCLUDIN4
T8E 5ARRANTY OF TITLE* NON3INFRIN4EMENT OR NON3INTERFERENCE AND T8E
IMPLIED 5ARRANTIE6 AND CONDITION6 OF MERC8ANTA.ILITY AND FITNE66 FOR A
PARTICULAR PURPO6E"
Program 7e,s
For Programs w(ic( re>&ire /e,s to operate* Licensee ma, not (a%e more /e,s to t(e Program in
Licensee1s Enterprise t(an Licensee (as entitlements"
Pro(i!ite Uses
Licensee ma, not &se or a&t(ori;e ot(ers to &se t(e Program or an, part o$ t(e Program* alone
or in com!ination wit( ot(er pro&cts* in s&pport o$ an, o$ t(e $ollowing 8ig( Ris/ Acti%ities:
esign* constr&ction* control* or maintenance o$ n&clear $acilities* mass transit s,stems* air tra$$ic
control s,stems* weapons s,stems* or aircra$t na%igation or comm&nications* or an, ot(er acti%it,
w(ere program $ail&re co&l gi%e rise to a material t(reat o$ eat( or serio&s personal in@&r,"
E2port an Import Restrictions
T(is Program ma, contain cr,ptograp(," Trans$er to* or &se !,* &sers o$ t(e Program ma, !e
pro(i!ite or s&!@ect to e2port or import laws* reg&lations or policies* incl&ing t(ose o$ t(e Unite
6tates E2port Aministration Reg&lations" Licensee ass&mes all responsi!ilit, $or compl,ing wit(
all applica!le laws* reg&lations* an policies regaring t(e e2port* import* or &se o$ t(is Program*
incl&ing !&t not limite to* U"6" restrictions on e2ports or ree2ports" To o!tain t(e e2port
classi$ication o$ t(is Program re$er to: (ttps:IIwww"i!m"comIpro&ctsIe2portingI"
Restrictions on Use $or t(e .ene$it o$ a T(ir Part,
Licensee ma, not &se t(e Program or an, component t(ereo$ to pro%ie ser%ice !&rea&* (osting
ser%ices* or an, sort o$ commercial in$ormation tec(nolog, ser%ices to t(ir parties* or trans$er t(e
Program to a t(ir part,* &nless ot(erwise agree to in writing !, I.M"
DIN: L3AMIR3H8DAD5
PIN: L3AMIR3H8DAD5
LICEN6E INFORMATION
T(e Programs liste !elow are license &ner t(e $ollowing terms an conitions in aition to
t(ose o$ t(e International Program License Agreement"
Program Name: I.M 6P66 A%ance 6tatistics 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 .ootstrapping 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Categories 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Comple2 6amples 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Con@oint 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 C&stom Ta!les 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Data Preparation 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Decision Trees 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Direct Mar/eting 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 E2act Tests 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Forecasting 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Missing 9al&es 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Ne&ral Networ/s 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 Regression 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics .ase 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics 6tanar 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics Pro$essional 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics .ase Camp&s Eition 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics 6tanar Camp&s Eition 'G"G
Program N&m!er: ?E'?3A?=
6&pporting Programs
T(e Program is license as a m&lti3pro&ct pac/age an incl&es t(e 6&pporting Programs
ienti$ie !elow" Licensee is a&t(ori;e to install an &se s&c( 6&pporting Programs onl, to
s&pport Licensee1s &se o$ t(e Principal Program &ner t(is Agreement an wit(in t(e limits o$ t(e
Proo$s o$ Entitlement $or t(e Program )&nless !roaer rig(ts are pro%ie elsew(ere in t(is
License In$ormation oc&ment-" T(e p(rase +to s&pport Licensee1s &se+ wo&l incl&e onl, t(ose
&ses t(at are necessar, or ot(erwise irectl, relate to a license &se o$ t(e Principal Program or
anot(er 6&pporting Program" T(e 6&pporting Programs ma, not !e &se $or an, ot(er p&rpose"
Licensee is not a&t(ori;e to trans$er or remar/et t(e 6&pporting Programs separate $rom t(e
Principal Program" T(e terms o$ t(is Agreement ma, replace or moi$, t(e license terms $or t(e
6&pporting Programs" In t(e e%ent o$ con$lict* t(ese terms s&persee t(e terms o$ t(e license
agreement w(ic( accompanies t(e 6&pporting Programs" 5(en Licensee1s rig(t to &se t(e
Program e2pires or terminates* Licensee m&st iscontin&e &se* estro, or promptl, ret&rn all
copies o$ t(e 6&pporting Programs to t(e part, $rom w(om Licensee ac>&ire t(e Program" I$
Licensee ownloae t(e 6&pporting Programs* Licensee s(o&l contact t(e part, $rom w(om
Licensee ac>&ire t(e Program" I$ Licensee wis(es to license t(e 6&pporting Programs $or an,
&se !e,on t(e limits set $ort( a!o%e* please contact an I.M 6ales Representati%e or t(e part,
$rom w(om Licensee ac>&ire t(e Program to o!tain t(e appropriate license"
T(e $ollowing are 6&pporting Programs license wit( t(e Program:
I.M 6P66 Colla!oration an Deplo,ment 6er%ices Aapters $or 6tatistics
I.M 6P66 Conc&rrent Licensing Tools
I.M 6P66 Data Access Pac/
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
I.M 6P66 Data Collection 6&r%e, Reporter De%eloper 7it
I.M 6P66 6tatistics Data File Dri%ers
6o&rce Components an 6ample Materials
T(e Program ma, incl&e some components in so&rce coe $orm )+6o&rce Components+- an
ot(er materials ienti$ie as 6ample Materials" Licensee ma, cop, an moi$, 6o&rce
Components an 6ample Materials $or internal &se onl, pro%ie s&c( &se is wit(in t(e limits o$
t(e license rig(ts &ner t(is Agreement* pro%ie (owe%er t(at Licensee ma, not alter or elete
an, cop,rig(t in$ormation or notices containe in t(e 6o&rce Components or 6ample Materials"
I.M pro%ies t(e 6o&rce Components an 6ample Materials wit(o&t o!ligation o$ s&pport an
+A6 I6+* 5IT8 NO 5ARRANTY OF ANY 7IND* EIT8ER EBPRE66 OR IMPLIED* INCLUDIN4
T8E 5ARRANTY OF TITLE* NON3INFRIN4EMENT OR NON3INTERFERENCE AND T8E
IMPLIED 5ARRANTIE6 AND CONDITION6 OF MERC8ANTA.ILITY AND FITNE66 FOR A
PARTICULAR PURPO6E"
Program 7e,s
For Programs w(ic( re>&ire /e,s to operate* Licensee ma, not (a%e more /e,s to t(e Program in
Licensee1s Enterprise t(an Licensee (as entitlements"
Pro(i!ite Uses
Licensee ma, not &se or a&t(ori;e ot(ers to &se t(e Program or an, part o$ t(e Program* alone
or in com!ination wit( ot(er pro&cts* in s&pport o$ an, o$ t(e $ollowing 8ig( Ris/ Acti%ities:
esign* constr&ction* control* or maintenance o$ n&clear $acilities* mass transit s,stems* air tra$$ic
control s,stems* weapons s,stems* or aircra$t na%igation or comm&nications* or an, ot(er acti%it,
w(ere program $ail&re co&l gi%e rise to a material t(reat o$ eat( or serio&s personal in@&r,"
E2port an Import Restrictions
T(is Program ma, contain cr,ptograp(," Trans$er to* or &se !,* &sers o$ t(e Program ma, !e
pro(i!ite or s&!@ect to e2port or import laws* reg&lations or policies* incl&ing t(ose o$ t(e Unite
6tates E2port Aministration Reg&lations" Licensee ass&mes all responsi!ilit, $or compl,ing wit(
all applica!le laws* reg&lations* an policies regaring t(e e2port* import* or &se o$ t(is Program*
incl&ing !&t not limite to* U"6" restrictions on e2ports or ree2ports" To o!tain t(e e2port
classi$ication o$ t(is Program re$er to: (ttps:IIwww"i!m"comIpro&ctsIe2portingI"
Restrictions on Use $or t(e .ene$it o$ a T(ir Part,
Licensee ma, not &se t(e Program or an, component t(ereo$ to pro%ie ser%ice !&rea&* (osting
ser%ices* or an, sort o$ commercial in$ormation tec(nolog, ser%ices to t(ir parties* or trans$er t(e
Program to a t(ir part,* &nless ot(erwise agree to in writing !, I.M"
A&t(ori;e User
A&t(ori;e User is a &nit o$ meas&re !, w(ic( t(e Program can !e license" An A&t(ori;e User
is a &ni>&e person w(o is gi%en access to t(e Program" T(e Program ma, !e installe on an,
n&m!er o$ comp&ters or ser%ers an eac( A&t(ori;e User ma, (a%e sim&ltaneo&s access to an,
n&m!er o$ instances o$ t(e Program at one time" Licensee m&st o!tain separate* eicate
entitlements $or eac( A&t(ori;e User gi%en access to t(e Program in an, manner irectl, or
inirectl, )$or e2ample: %ia a m&ltiple2ing program* e%ice* or application ser%er- t(ro&g( an,
means" An entitlement $or an A&t(ori;e User is &ni>&e to t(at A&t(ori;e User an ma, not !e
s(are* nor ma, it !e reassigne ot(er t(an $or t(e permanent trans$er o$ t(e A&t(ori;e User
entitlement to anot(er person"
Conc&rrent User
Conc&rrent User is a &nit o$ meas&re !, w(ic( t(e Program can !e license" A Conc&rrent User
is a person w(o is accessing t(e Program at an, partic&lar point in time" Regarless o$ w(et(er
t(e person is sim&ltaneo&sl, accessing t(e Program m&ltiple times* t(e person co&nts onl, as a
single Conc&rrent User" T(e Program ma, !e installe on an, n&m!er o$ comp&ters or ser%ers*
!&t Licensee m&st o!tain entitlements $or t(e ma2im&m n&m!er o$ Conc&rrent Users
sim&ltaneo&sl, accessing t(e Program" Licensee m&st o!tain an entitlement $or eac(
sim&ltaneo&s Conc&rrent User accessing t(e Program in an, manner irectl, or inirectl, )$or
e2ample: %ia a m&ltiple2ing program* e%ice* or application ser%er- t(ro&g( an, means"
4eneral C(arge Terms
Contract )Not a%aila!le to new Licensees-
I.M ma,* at its sole an e2cl&si%e iscretion* agree to ma/e a%aila!le to Licensee licenses to &se
certain %ersions o$ Programs &ner t(e Contract license t,pe t(at are no longer mar/ete !, I.M
)+Legac, Programs+-" All s&c( licenses* inicate !, t(e notation +Contract+* wit( respect to t(e
Proo$ o$ Entitlement )PoE-* ma, onl, !e &se to e2pan Licensee1s &se o$ s&c( Legac, Programs
$or w(ic( Licensee alrea, (as a rig(t to &se at t(e time Licensee is grante aitional rig(ts
&ner t(is Agreement" Licensee ma, install an &se t(e Legac, Programs &p to t(e amo&nt an
in t(e manner a&t(ori;e in t(e PoE" Licensee1s &se o$ all Legac, Programs will !e go%erne !,
an s&!@ect to t(e terms* conitions* an restrictions o$ t(e 6P66 license agreement &ner w(ic(
Licensee ac>&ire rig(ts to &se t(e Program" Uner no circ&mstances will t(e terms o$ t(e 6P66
license agreement !e interprete to e2pan Licensee1s rig(t to &se t(e Legac, Programs !e,on
t(e amo&nt or in a manner not a&t(ori;e in t(e PoE"
Camp&s Eition* Acaemic A&t(ori;e User an Acaemic Conc&rrent User
I$ Licensee ac>&ire a +Camp&s Eition*+ +Acaemic A&t(ori;e User+ or +Acaemic Conc&rrent
User+ license* as inicate !, t(e notation +Camp&s Eition+* +Acaemic A&t(ori;e User+ or
+Acaemic Conc&rrent User+ in a Proo$ o$ Entitlement )+PoE+- $or t(e Program* Licensee1s &se o$
t(e Program is restricte to classroom teac(ing an non3commercial acaemic researc(
)+Camp&s Use+-" Non3commercial acaemic researc( means researc( !, egree see/ing
st&ents an $ac&lt, mem!ers w(ere )i- t(e res&lts o$ s&c( researc( are not intene primaril, $or
t(e !ene$it o$ a t(ir part,0 )ii- s&c( res&lts are mae a%aila!le to an,one wit(o&t restriction on
&se* cop,ing or $&rt(er istri!&tion0 an )iii- an, cop, o$ an, s&c( res&lt is $&rnis(e $or no more
t(an t(e cost o$ repro&ction an s(ipping" An, ot(er &se incl&ing !&t not limite to &ni%ersit,
aministration an operations is strictl, pro(i!ite"
Program3&ni>&e Terms
6&pporting Program Details
I.M 6P66 Data Access Pac/
3 Use Limitations: Use !, Principal Program
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
3 Use Limitations: Use !, Principal Program
+Use !, Principal Program+ means t(at t(e 6&pporting Program is pro%ie e2cl&si%el, $or &se !,
t(e Principal Program" Neit(er Licensee nor an, application* program or e%ice is a&t(ori;e to
irectl, &se or access t(e ser%ices o$ t(e 6&pporting Program e2cept Licensee ma, access t(e
6&pporting Program to per$orm aministrati%e $&nctions $or t(e 6&pporting Program s&c( as
!ac/&p* reco%er, an a&t(ori;e con$ig&ration"
DIN: L3AMIR3H8DAD5
PIN: L3AMIR3H8DAD5
NNNNNNNNNNNNNNNNNNNNNNNNN
LICEN6E INFORMATION
T(e Programs liste !elow are license &ner t(e $ollowing terms an conitions in aition to
t(ose o$ t(e International License Agreement $or E%al&ation o$ Programs"
Program Name: I.M 6P66 6tatistics .ase 4ra Pac/ 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics 6tanar 4ra Pac/ 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics .ase 4ra Pac/ 6(rin/wrap 'G"G
Program N&m!er: ?E'?3.DE
Program Name: I.M 6P66 6tatistics 6tanar 4ra Pac/ 6(rin/wrap 'G"G
Program N&m!er: ?E'?3.DE
E%al&ation Perio
T(e e%al&ation perio !egins on t(e ate t(at Licensee agrees to t(e terms o$ t(is Agreement
an ens a$ter #= a,s"
6&pporting Programs
T(e Program is license as a m&lti3pro&ct pac/age an incl&es t(e 6&pporting Programs
ienti$ie !elow" Licensee is a&t(ori;e to install an &se s&c( 6&pporting Programs onl, to
s&pport Licensee1s &se o$ t(e Principal Program &ner t(is Agreement an wit(in t(e limits o$ t(e
Proo$s o$ Entitlement $or t(e Program )&nless !roaer rig(ts are pro%ie elsew(ere in t(is
License In$ormation oc&ment-" T(e p(rase +to s&pport Licensee1s &se+ wo&l incl&e onl, t(ose
&ses t(at are necessar, or ot(erwise irectl, relate to a license &se o$ t(e Principal Program or
anot(er 6&pporting Program" T(e 6&pporting Programs ma, not !e &se $or an, ot(er p&rpose"
Licensee is not a&t(ori;e to trans$er or remar/et t(e 6&pporting Programs separate $rom t(e
Principal Program" T(e terms o$ t(is Agreement ma, replace or moi$, t(e license terms $or t(e
6&pporting Programs" In t(e e%ent o$ con$lict* t(ese terms s&persee t(e terms o$ t(e license
agreement w(ic( accompanies t(e 6&pporting Programs" 5(en Licensee1s rig(t to &se t(e
Program e2pires or terminates* Licensee m&st iscontin&e &se* estro, or promptl, ret&rn all
copies o$ t(e 6&pporting Programs to t(e part, $rom w(om Licensee ac>&ire t(e Program" I$
Licensee ownloae t(e 6&pporting Programs* Licensee s(o&l contact t(e part, $rom w(om
Licensee ac>&ire t(e Program" I$ Licensee wis(es to license t(e 6&pporting Programs $or an,
&se !e,on t(e limits set $ort( a!o%e* please contact an I.M 6ales Representati%e or t(e part,
$rom w(om Licensee ac>&ire t(e Program to o!tain t(e appropriate license"
T(e $ollowing are 6&pporting Programs license wit( t(e Program:
I.M 6P66 Data Access Pac/
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
I.M 6P66 Data Collection 6&r%e, Reporter De%eloper 7it
I.M 6P66 6tatistics Data File Dri%ers
6o&rce Components an 6ample Materials
T(e Program ma, incl&e some components in so&rce coe $orm )+6o&rce Components+- an
ot(er materials ienti$ie as 6ample Materials" Licensee ma, cop, an moi$, 6o&rce
Components an 6ample Materials $or internal &se onl, pro%ie s&c( &se is wit(in t(e limits o$
t(e license rig(ts &ner t(is Agreement* pro%ie (owe%er t(at Licensee ma, not alter or elete
an, cop,rig(t in$ormation or notices containe in t(e 6o&rce Components or 6ample Materials"
I.M pro%ies t(e 6o&rce Components an 6ample Materials wit(o&t o!ligation o$ s&pport an
+A6 I6+* 5IT8 NO 5ARRANTY OF ANY 7IND* EIT8ER EBPRE66 OR IMPLIED* INCLUDIN4
T8E 5ARRANTY OF TITLE* NON3INFRIN4EMENT OR NON3INTERFERENCE AND T8E
IMPLIED 5ARRANTIE6 AND CONDITION6 OF MERC8ANTA.ILITY AND FITNE66 FOR A
PARTICULAR PURPO6E"
Program 7e,s
For Programs w(ic( re>&ire /e,s to operate* Licensee ma, not (a%e more /e,s to t(e Program in
Licensee1s Enterprise t(an Licensee (as entitlements"
Pro(i!ite Uses
Licensee ma, not &se or a&t(ori;e ot(ers to &se t(e Program or an, part o$ t(e Program* alone
or in com!ination wit( ot(er pro&cts* in s&pport o$ an, o$ t(e $ollowing 8ig( Ris/ Acti%ities:
esign* constr&ction* control* or maintenance o$ n&clear $acilities* mass transit s,stems* air tra$$ic
control s,stems* weapons s,stems* or aircra$t na%igation or comm&nications* or an, ot(er acti%it,
w(ere program $ail&re co&l gi%e rise to a material t(reat o$ eat( or serio&s personal in@&r,"
E2port an Import Restrictions
T(is Program ma, contain cr,ptograp(," Trans$er to* or &se !,* &sers o$ t(e Program ma, !e
pro(i!ite or s&!@ect to e2port or import laws* reg&lations or policies* incl&ing t(ose o$ t(e Unite
6tates E2port Aministration Reg&lations" Licensee ass&mes all responsi!ilit, $or compl,ing wit(
all applica!le laws* reg&lations* an policies regaring t(e e2port* import* or &se o$ t(is Program*
incl&ing !&t not limite to* U"6" restrictions on e2ports or ree2ports" To o!tain t(e e2port
classi$ication o$ t(is Program re$er to: (ttps:IIwww"i!m"comIpro&ctsIe2portingI"
Restrictions on Use $or t(e .ene$it o$ a T(ir Part,
Licensee ma, not &se t(e Program or an, component t(ereo$ to pro%ie ser%ice !&rea&* (osting
ser%ices* or an, sort o$ commercial in$ormation tec(nolog, ser%ices to t(ir parties* or trans$er t(e
Program to a t(ir part,* &nless ot(erwise agree to in writing !, I.M"
DIN: L3AMIR3H8DACU
PIN: L3AMIR3H8DACU
LICEN6E INFORMATION
T(e Programs liste !elow are license &ner t(e $ollowing terms an conitions in aition to
t(ose o$ t(e International Program License Agreement"
Program Name: I.M 6P66 6tatistics .ase 4ra Pac/ 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics 6tanar 4ra Pac/ 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics .ase 4ra Pac/ 6(rin/wrap 'G"G
Program N&m!er: ?E'?3.DE
Program Name: I.M 6P66 6tatistics 6tanar 4ra Pac/ 6(rin/wrap 'G"G
Program N&m!er: ?E'?3.DE
6&pporting Programs
T(e Program is license as a m&lti3pro&ct pac/age an incl&es t(e 6&pporting Programs
ienti$ie !elow" Licensee is a&t(ori;e to install an &se s&c( 6&pporting Programs onl, to
s&pport Licensee1s &se o$ t(e Principal Program &ner t(is Agreement an wit(in t(e limits o$ t(e
Proo$s o$ Entitlement $or t(e Program )&nless !roaer rig(ts are pro%ie elsew(ere in t(is
License In$ormation oc&ment-" T(e p(rase +to s&pport Licensee1s &se+ wo&l incl&e onl, t(ose
&ses t(at are necessar, or ot(erwise irectl, relate to a license &se o$ t(e Principal Program or
anot(er 6&pporting Program" T(e 6&pporting Programs ma, not !e &se $or an, ot(er p&rpose"
Licensee is not a&t(ori;e to trans$er or remar/et t(e 6&pporting Programs separate $rom t(e
Principal Program" T(e terms o$ t(is Agreement ma, replace or moi$, t(e license terms $or t(e
6&pporting Programs" In t(e e%ent o$ con$lict* t(ese terms s&persee t(e terms o$ t(e license
agreement w(ic( accompanies t(e 6&pporting Programs" 5(en Licensee1s rig(t to &se t(e
Program e2pires or terminates* Licensee m&st iscontin&e &se* estro, or promptl, ret&rn all
copies o$ t(e 6&pporting Programs to t(e part, $rom w(om Licensee ac>&ire t(e Program" I$
Licensee ownloae t(e 6&pporting Programs* Licensee s(o&l contact t(e part, $rom w(om
Licensee ac>&ire t(e Program" I$ Licensee wis(es to license t(e 6&pporting Programs $or an,
&se !e,on t(e limits set $ort( a!o%e* please contact an I.M 6ales Representati%e or t(e part,
$rom w(om Licensee ac>&ire t(e Program to o!tain t(e appropriate license"
T(e $ollowing are 6&pporting Programs license wit( t(e Program:
I.M 6P66 Data Access Pac/
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
I.M 6P66 Data Collection 6&r%e, Reporter De%eloper 7it
I.M 6P66 6tatistics Data File Dri%ers
6o&rce Components an 6ample Materials
T(e Program ma, incl&e some components in so&rce coe $orm )+6o&rce Components+- an
ot(er materials ienti$ie as 6ample Materials" Licensee ma, cop, an moi$, 6o&rce
Components an 6ample Materials $or internal &se onl, pro%ie s&c( &se is wit(in t(e limits o$
t(e license rig(ts &ner t(is Agreement* pro%ie (owe%er t(at Licensee ma, not alter or elete
an, cop,rig(t in$ormation or notices containe in t(e 6o&rce Components or 6ample Materials"
I.M pro%ies t(e 6o&rce Components an 6ample Materials wit(o&t o!ligation o$ s&pport an
+A6 I6+* 5IT8 NO 5ARRANTY OF ANY 7IND* EIT8ER EBPRE66 OR IMPLIED* INCLUDIN4
T8E 5ARRANTY OF TITLE* NON3INFRIN4EMENT OR NON3INTERFERENCE AND T8E
IMPLIED 5ARRANTIE6 AND CONDITION6 OF MERC8ANTA.ILITY AND FITNE66 FOR A
PARTICULAR PURPO6E"
Program 7e,s
For Programs w(ic( re>&ire /e,s to operate* Licensee ma, not (a%e more /e,s to t(e Program in
Licensee1s Enterprise t(an Licensee (as entitlements"
Pro(i!ite Uses
Licensee ma, not &se or a&t(ori;e ot(ers to &se t(e Program or an, part o$ t(e Program* alone
or in com!ination wit( ot(er pro&cts* in s&pport o$ an, o$ t(e $ollowing 8ig( Ris/ Acti%ities:
esign* constr&ction* control* or maintenance o$ n&clear $acilities* mass transit s,stems* air tra$$ic
control s,stems* weapons s,stems* or aircra$t na%igation or comm&nications* or an, ot(er acti%it,
w(ere program $ail&re co&l gi%e rise to a material t(reat o$ eat( or serio&s personal in@&r,"
E2port an Import Restrictions
T(is Program ma, contain cr,ptograp(," Trans$er to* or &se !,* &sers o$ t(e Program ma, !e
pro(i!ite or s&!@ect to e2port or import laws* reg&lations or policies* incl&ing t(ose o$ t(e Unite
6tates E2port Aministration Reg&lations" Licensee ass&mes all responsi!ilit, $or compl,ing wit(
all applica!le laws* reg&lations* an policies regaring t(e e2port* import* or &se o$ t(is Program*
incl&ing !&t not limite to* U"6" restrictions on e2ports or ree2ports" To o!tain t(e e2port
classi$ication o$ t(is Program re$er to: (ttps:IIwww"i!m"comIpro&ctsIe2portingI"
Restrictions on Use $or t(e .ene$it o$ a T(ir Part,
Licensee ma, not &se t(e Program or an, component t(ereo$ to pro%ie ser%ice !&rea&* (osting
ser%ices* or an, sort o$ commercial in$ormation tec(nolog, ser%ices to t(ir parties* or trans$er t(e
Program to a t(ir part,* &nless ot(erwise agree to in writing !, I.M"
4eneral C(arge Terms
Acaemic A&t(ori;e User
I$ Licensee ac>&ire an +Acaemic A&t(ori;e User+ license* as inicate !, t(e notation
+Acaemic A&t(ori;e User+ in a Proo$ o$ Entitlement )+PoE+- $or t(e Program* Licensee1s &se o$
t(e Program is restricte to classroom teac(ing an non3commercial acaemic researc(
)+Camp&s Use+-" Non3commercial acaemic researc( means researc( !, egree see/ing
st&ents an $ac&lt, mem!ers w(ere )i- t(e res&lts o$ s&c( researc( are not intene primaril, $or
t(e !ene$it o$ a t(ir part,0 )ii- s&c( res&lts are mae a%aila!le to an,one wit(o&t restriction on
&se* cop,ing or $&rt(er istri!&tion0 an )iii- an, cop, o$ an, s&c( res&lt is $&rnis(e $or no more
t(an t(e cost o$ repro&ction an s(ipping" An, ot(er &se incl&ing !&t not limite to &ni%ersit,
aministration an operations is strictl, pro(i!ite"
4ra Pac/s
I$ Licensee ac>&ires a +4ra Pac/+ license* as e%ience !, t(e notation +4ra Pac/+ in t(e
Program Name on a PoE* &se o$ t(e Program is restricte to &se !, a 6t&ent* w(ic( is an
ini%i&al w(o is c&rrentl, enrolle in an instit&tion o$ (ig(er e&cation to o!tain a egree or
participate in a contin&ing e&cation program* $or e&cational p&rposes an non3commercial
acaemic researc(" Non3commercial acaemic researc( means researc( !, a 6t&ent w(ere )i-
t(e res&lts o$ s&c( researc( are not intene primaril, $or t(e !ene$it o$ a t(ir part,0 )ii- s&c(
res&lts are mae a%aila!le to an,one wit(o&t restriction on &se* cop,ing or $&rt(er istri!&tion0
an )iii- an, cop, o$ an, s&c( res&lt is $&rnis(e $or no more t(an t(e cost o$ repro&ction an
s(ipping" An, ot(er &se* incl&ing !&t not limite to* &ni%ersit, aministration an operations is
strictl, pro(i!ite"
Program3&ni>&e Terms
6&pporting Program Details
I.M 6P66 Data Access Pac/
3 Use Limitations: Use !, Principal Program
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
3 Use Limitations: Use !, Principal Program
+Use !, Principal Program+ means t(at t(e 6&pporting Program is pro%ie e2cl&si%el, $or &se !,
t(e Principal Program" Neit(er Licensee nor an, application* program or e%ice is a&t(ori;e to
irectl, &se or access t(e ser%ices o$ t(e 6&pporting Program e2cept Licensee ma, access t(e
6&pporting Program to per$orm aministrati%e $&nctions $or t(e 6&pporting Program s&c( as
!ac/&p* reco%er, an a&t(ori;e con$ig&ration"
DIN: L3AMIR3H8DACU
PIN: L3AMIR3H8DACU
NNNNNNNNNNNNNNNNNNNNNNNNN
LICEN6E INFORMATION
T(e Programs liste !elow are license &ner t(e $ollowing terms an conitions in aition to
t(ose o$ t(e International License Agreement $or E%al&ation o$ Programs"
Program Name: I.M 6P66 6tatistics Premi&m 4ra Pac/ 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics Premi&m Camp&s Eition 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics Premi&m 4ra Pac/ 6(rin/wrap 'G"G
Program N&m!er: ?E'?3.DE
E%al&ation Perio
T(e e%al&ation perio !egins on t(e ate t(at Licensee agrees to t(e terms o$ t(is Agreement
an ens a$ter #= a,s"
6&pporting Programs
T(e Program is license as a m&lti3pro&ct pac/age an incl&es t(e 6&pporting Programs
ienti$ie !elow" Licensee is a&t(ori;e to install an &se s&c( 6&pporting Programs onl, to
s&pport Licensee1s &se o$ t(e Principal Program &ner t(is Agreement an wit(in t(e limits o$ t(e
Proo$s o$ Entitlement $or t(e Program )&nless !roaer rig(ts are pro%ie elsew(ere in t(is
License In$ormation oc&ment-" T(e p(rase +to s&pport Licensee1s &se+ wo&l incl&e onl, t(ose
&ses t(at are necessar, or ot(erwise irectl, relate to a license &se o$ t(e Principal Program or
anot(er 6&pporting Program" T(e 6&pporting Programs ma, not !e &se $or an, ot(er p&rpose"
Licensee is not a&t(ori;e to trans$er or remar/et t(e 6&pporting Programs separate $rom t(e
Principal Program" T(e terms o$ t(is Agreement ma, replace or moi$, t(e license terms $or t(e
6&pporting Programs" In t(e e%ent o$ con$lict* t(ese terms s&persee t(e terms o$ t(e license
agreement w(ic( accompanies t(e 6&pporting Programs" 5(en Licensee1s rig(t to &se t(e
Program e2pires or terminates* Licensee m&st iscontin&e &se* estro, or promptl, ret&rn all
copies o$ t(e 6&pporting Programs to t(e part, $rom w(om Licensee ac>&ire t(e Program" I$
Licensee ownloae t(e 6&pporting Programs* Licensee s(o&l contact t(e part, $rom w(om
Licensee ac>&ire t(e Program" I$ Licensee wis(es to license t(e 6&pporting Programs $or an,
&se !e,on t(e limits set $ort( a!o%e* please contact an I.M 6ales Representati%e or t(e part,
$rom w(om Licensee ac>&ire t(e Program to o!tain t(e appropriate license"
T(e $ollowing are 6&pporting Programs license wit( t(e Program:
I.M 6P66 Data Access Pac/
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
I.M 6P66 Data Collection 6&r%e, Reporter De%eloper 7it
I.M 6P66 6amplePower
I.M 6P66 6tatistics Data File Dri%ers
I.M 6P66 9is&ali;ation Designer
6o&rce Components an 6ample Materials
T(e Program ma, incl&e some components in so&rce coe $orm )+6o&rce Components+- an
ot(er materials ienti$ie as 6ample Materials" Licensee ma, cop, an moi$, 6o&rce
Components an 6ample Materials $or internal &se onl, pro%ie s&c( &se is wit(in t(e limits o$
t(e license rig(ts &ner t(is Agreement* pro%ie (owe%er t(at Licensee ma, not alter or elete
an, cop,rig(t in$ormation or notices containe in t(e 6o&rce Components or 6ample Materials"
I.M pro%ies t(e 6o&rce Components an 6ample Materials wit(o&t o!ligation o$ s&pport an
+A6 I6+* 5IT8 NO 5ARRANTY OF ANY 7IND* EIT8ER EBPRE66 OR IMPLIED* INCLUDIN4
T8E 5ARRANTY OF TITLE* NON3INFRIN4EMENT OR NON3INTERFERENCE AND T8E
IMPLIED 5ARRANTIE6 AND CONDITION6 OF MERC8ANTA.ILITY AND FITNE66 FOR A
PARTICULAR PURPO6E"
Program 7e,s
For Programs w(ic( re>&ire /e,s to operate* Licensee ma, not (a%e more /e,s to t(e Program in
Licensee1s Enterprise t(an Licensee (as entitlements"
Pro(i!ite Uses
Licensee ma, not &se or a&t(ori;e ot(ers to &se t(e Program or an, part o$ t(e Program* alone
or in com!ination wit( ot(er pro&cts* in s&pport o$ an, o$ t(e $ollowing 8ig( Ris/ Acti%ities:
esign* constr&ction* control* or maintenance o$ n&clear $acilities* mass transit s,stems* air tra$$ic
control s,stems* weapons s,stems* or aircra$t na%igation or comm&nications* or an, ot(er acti%it,
w(ere program $ail&re co&l gi%e rise to a material t(reat o$ eat( or serio&s personal in@&r,"
E2port an Import Restrictions
T(is Program ma, contain cr,ptograp(," Trans$er to* or &se !,* &sers o$ t(e Program ma, !e
pro(i!ite or s&!@ect to e2port or import laws* reg&lations or policies* incl&ing t(ose o$ t(e Unite
6tates E2port Aministration Reg&lations" Licensee ass&mes all responsi!ilit, $or compl,ing wit(
all applica!le laws* reg&lations* an policies regaring t(e e2port* import* or &se o$ t(is Program*
incl&ing !&t not limite to* U"6" restrictions on e2ports or ree2ports" To o!tain t(e e2port
classi$ication o$ t(is Program re$er to: (ttps:IIwww"i!m"comIpro&ctsIe2portingI"
Restrictions on Use $or t(e .ene$it o$ a T(ir Part,
Licensee ma, not &se t(e Program or an, component t(ereo$ to pro%ie ser%ice !&rea&* (osting
ser%ices* or an, sort o$ commercial in$ormation tec(nolog, ser%ices to t(ir parties* or trans$er t(e
Program to a t(ir part,* &nless ot(erwise agree to in writing !, I.M"
DIN: L3AMIR3H8DC5A
PIN: L3AMIR3H8DC5A
LICEN6E INFORMATION
T(e Programs liste !elow are license &ner t(e $ollowing terms an conitions in aition to
t(ose o$ t(e International Program License Agreement"
Program Name: I.M 6P66 6tatistics Premi&m 4ra Pac/ 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics Premi&m Camp&s Eition 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics Premi&m 4ra Pac/ 6(rin/wrap 'G"G
Program N&m!er: ?E'?3.DE
6&pporting Programs
T(e Program is license as a m&lti3pro&ct pac/age an incl&es t(e 6&pporting Programs
ienti$ie !elow" Licensee is a&t(ori;e to install an &se s&c( 6&pporting Programs onl, to
s&pport Licensee1s &se o$ t(e Principal Program &ner t(is Agreement an wit(in t(e limits o$ t(e
Proo$s o$ Entitlement $or t(e Program )&nless !roaer rig(ts are pro%ie elsew(ere in t(is
License In$ormation oc&ment-" T(e p(rase +to s&pport Licensee1s &se+ wo&l incl&e onl, t(ose
&ses t(at are necessar, or ot(erwise irectl, relate to a license &se o$ t(e Principal Program or
anot(er 6&pporting Program" T(e 6&pporting Programs ma, not !e &se $or an, ot(er p&rpose"
Licensee is not a&t(ori;e to trans$er or remar/et t(e 6&pporting Programs separate $rom t(e
Principal Program" T(e terms o$ t(is Agreement ma, replace or moi$, t(e license terms $or t(e
6&pporting Programs" In t(e e%ent o$ con$lict* t(ese terms s&persee t(e terms o$ t(e license
agreement w(ic( accompanies t(e 6&pporting Programs" 5(en Licensee1s rig(t to &se t(e
Program e2pires or terminates* Licensee m&st iscontin&e &se* estro, or promptl, ret&rn all
copies o$ t(e 6&pporting Programs to t(e part, $rom w(om Licensee ac>&ire t(e Program" I$
Licensee ownloae t(e 6&pporting Programs* Licensee s(o&l contact t(e part, $rom w(om
Licensee ac>&ire t(e Program" I$ Licensee wis(es to license t(e 6&pporting Programs $or an,
&se !e,on t(e limits set $ort( a!o%e* please contact an I.M 6ales Representati%e or t(e part,
$rom w(om Licensee ac>&ire t(e Program to o!tain t(e appropriate license"
T(e $ollowing are 6&pporting Programs license wit( t(e Program:
I.M 6P66 Data Access Pac/
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
I.M 6P66 Data Collection 6&r%e, Reporter De%eloper 7it
I.M 6P66 6amplePower
I.M 6P66 6tatistics Data File Dri%ers
I.M 6P66 9is&ali;ation Designer
6o&rce Components an 6ample Materials
T(e Program ma, incl&e some components in so&rce coe $orm )+6o&rce Components+- an
ot(er materials ienti$ie as 6ample Materials" Licensee ma, cop, an moi$, 6o&rce
Components an 6ample Materials $or internal &se onl, pro%ie s&c( &se is wit(in t(e limits o$
t(e license rig(ts &ner t(is Agreement* pro%ie (owe%er t(at Licensee ma, not alter or elete
an, cop,rig(t in$ormation or notices containe in t(e 6o&rce Components or 6ample Materials"
I.M pro%ies t(e 6o&rce Components an 6ample Materials wit(o&t o!ligation o$ s&pport an
+A6 I6+* 5IT8 NO 5ARRANTY OF ANY 7IND* EIT8ER EBPRE66 OR IMPLIED* INCLUDIN4
T8E 5ARRANTY OF TITLE* NON3INFRIN4EMENT OR NON3INTERFERENCE AND T8E
IMPLIED 5ARRANTIE6 AND CONDITION6 OF MERC8ANTA.ILITY AND FITNE66 FOR A
PARTICULAR PURPO6E"
Program 7e,s
For Programs w(ic( re>&ire /e,s to operate* Licensee ma, not (a%e more /e,s to t(e Program in
Licensee1s Enterprise t(an Licensee (as entitlements"
Pro(i!ite Uses
Licensee ma, not &se or a&t(ori;e ot(ers to &se t(e Program or an, part o$ t(e Program* alone
or in com!ination wit( ot(er pro&cts* in s&pport o$ an, o$ t(e $ollowing 8ig( Ris/ Acti%ities:
esign* constr&ction* control* or maintenance o$ n&clear $acilities* mass transit s,stems* air tra$$ic
control s,stems* weapons s,stems* or aircra$t na%igation or comm&nications* or an, ot(er acti%it,
w(ere program $ail&re co&l gi%e rise to a material t(reat o$ eat( or serio&s personal in@&r,"
E2port an Import Restrictions
T(is Program ma, contain cr,ptograp(," Trans$er to* or &se !,* &sers o$ t(e Program ma, !e
pro(i!ite or s&!@ect to e2port or import laws* reg&lations or policies* incl&ing t(ose o$ t(e Unite
6tates E2port Aministration Reg&lations" Licensee ass&mes all responsi!ilit, $or compl,ing wit(
all applica!le laws* reg&lations* an policies regaring t(e e2port* import* or &se o$ t(is Program*
incl&ing !&t not limite to* U"6" restrictions on e2ports or ree2ports" To o!tain t(e e2port
classi$ication o$ t(is Program re$er to: (ttps:IIwww"i!m"comIpro&ctsIe2portingI"
Restrictions on Use $or t(e .ene$it o$ a T(ir Part,
Licensee ma, not &se t(e Program or an, component t(ereo$ to pro%ie ser%ice !&rea&* (osting
ser%ices* or an, sort o$ commercial in$ormation tec(nolog, ser%ices to t(ir parties* or trans$er t(e
Program to a t(ir part,* &nless ot(erwise agree to in writing !, I.M"
4eneral C(arge Terms
Camp&s Eition* Acaemic A&t(ori;e User an Acaemic Conc&rrent User
I$ Licensee ac>&ire a +Camp&s Eition*+ +Acaemic A&t(ori;e User+ or +Acaemic Conc&rrent
User+ license* as inicate !, t(e notation +Camp&s Eition+* +Acaemic A&t(ori;e User+ or
+Acaemic Conc&rrent User+ in a Proo$ o$ Entitlement )+PoE+- $or t(e Program* Licensee1s &se o$
t(e Program is restricte to classroom teac(ing an non3commercial acaemic researc(
)+Camp&s Use+-" Non3commercial acaemic researc( means researc( !, egree see/ing
st&ents an $ac&lt, mem!ers w(ere )i- t(e res&lts o$ s&c( researc( are not intene primaril, $or
t(e !ene$it o$ a t(ir part,0 )ii- s&c( res&lts are mae a%aila!le to an,one wit(o&t restriction on
&se* cop,ing or $&rt(er istri!&tion0 an )iii- an, cop, o$ an, s&c( res&lt is $&rnis(e $or no more
t(an t(e cost o$ repro&ction an s(ipping" An, ot(er &se incl&ing !&t not limite to &ni%ersit,
aministration an operations is strictl, pro(i!ite"
4ra Pac/
I$ Licensee ac>&ires a +4ra Pac/+ license* as e%ience !, t(e notation +4ra Pac/+ in t(e
Program Name on a PoE* &se o$ t(e Program is restricte to &se !, a 6t&ent* w(ic( is an
ini%i&al w(o is c&rrentl, enrolle in an instit&tion o$ (ig(er e&cation to o!tain a egree or
participate in a contin&ing e&cation program* $or e&cational p&rposes an non3commercial
acaemic researc(" Non3commercial acaemic researc( means researc( !, a 6t&ent w(ere )i-
t(e res&lts o$ s&c( researc( are not intene primaril, $or t(e !ene$it o$ a t(ir part,0 )ii- s&c(
res&lts are mae a%aila!le to an,one wit(o&t restriction on &se* cop,ing or $&rt(er istri!&tion0
an )iii- an, cop, o$ an, s&c( res&lt is $&rnis(e $or no more t(an t(e cost o$ repro&ction an
s(ipping" An, ot(er &se* incl&ing !&t not limite to* &ni%ersit, aministration an operations is
strictl, pro(i!ite"
Program3&ni>&e Terms
6&pporting Program Details
I.M 6P66 Data Access Pac/
3 Use Limitations: Use !, Principal Program
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
3 Use Limitations: Use !, Principal Program
+Use !, Principal Program+ means t(at t(e 6&pporting Program is pro%ie e2cl&si%el, $or &se !,
t(e Principal Program" Neit(er Licensee nor an, application* program or e%ice is a&t(ori;e to
irectl, &se or access t(e ser%ices o$ t(e 6&pporting Program e2cept Licensee ma, access t(e
6&pporting Program to per$orm aministrati%e $&nctions $or t(e 6&pporting Program s&c( as
!ac/&p* reco%er, an a&t(ori;e con$ig&ration"
DIN: L3AMIR3H8DC5A
PIN: L3AMIR3H8DC5A
NNNNNNNNNNNNNNNNNNNNNNNNN
LICEN6E INFORMATION
T(e Programs liste !elow are license &ner t(e $ollowing terms an conitions in aition to
t(ose o$ t(e International License Agreement $or E%al&ation o$ Programs"
Program Name: I.M 6P66 6tatistics Premi&m 'G"G
Program N&m!er: ?E'?3A?=
E%al&ation Perio
T(e e%al&ation perio !egins on t(e ate t(at Licensee agrees to t(e terms o$ t(is Agreement
an ens a$ter #= a,s"
6&pporting Programs
T(e Program is license as a m&lti3pro&ct pac/age an incl&es t(e 6&pporting Programs
ienti$ie !elow" Licensee is a&t(ori;e to install an &se s&c( 6&pporting Programs onl, to
s&pport Licensee1s &se o$ t(e Principal Program &ner t(is Agreement an wit(in t(e limits o$ t(e
Proo$s o$ Entitlement $or t(e Program )&nless !roaer rig(ts are pro%ie elsew(ere in t(is
License In$ormation oc&ment-" T(e p(rase +to s&pport Licensee1s &se+ wo&l incl&e onl, t(ose
&ses t(at are necessar, or ot(erwise irectl, relate to a license &se o$ t(e Principal Program or
anot(er 6&pporting Program" T(e 6&pporting Programs ma, not !e &se $or an, ot(er p&rpose"
Licensee is not a&t(ori;e to trans$er or remar/et t(e 6&pporting Programs separate $rom t(e
Principal Program" T(e terms o$ t(is Agreement ma, replace or moi$, t(e license terms $or t(e
6&pporting Programs" In t(e e%ent o$ con$lict* t(ese terms s&persee t(e terms o$ t(e license
agreement w(ic( accompanies t(e 6&pporting Programs" 5(en Licensee1s rig(t to &se t(e
Program e2pires or terminates* Licensee m&st iscontin&e &se* estro, or promptl, ret&rn all
copies o$ t(e 6&pporting Programs to t(e part, $rom w(om Licensee ac>&ire t(e Program" I$
Licensee ownloae t(e 6&pporting Programs* Licensee s(o&l contact t(e part, $rom w(om
Licensee ac>&ire t(e Program" I$ Licensee wis(es to license t(e 6&pporting Programs $or an,
&se !e,on t(e limits set $ort( a!o%e* please contact an I.M 6ales Representati%e or t(e part,
$rom w(om Licensee ac>&ire t(e Program to o!tain t(e appropriate license"
T(e $ollowing are 6&pporting Programs license wit( t(e Program:
I.M 6P66 Amos
I.M 6P66 Conc&rrent Licensing Tools
I.M 6P66 Data Access Pac/
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
I.M 6P66 Data Collection 6&r%e, Reporter De%eloper 7it
I.M 6P66 6amplePower
I.M 6P66 6tatistics Data File Dri%ers
I.M 6P66 9is&ali;ation Designer
6o&rce Components an 6ample Materials
T(e Program ma, incl&e some components in so&rce coe $orm )+6o&rce Components+- an
ot(er materials ienti$ie as 6ample Materials" Licensee ma, cop, an moi$, 6o&rce
Components an 6ample Materials $or internal &se onl, pro%ie s&c( &se is wit(in t(e limits o$
t(e license rig(ts &ner t(is Agreement* pro%ie (owe%er t(at Licensee ma, not alter or elete
an, cop,rig(t in$ormation or notices containe in t(e 6o&rce Components or 6ample Materials"
I.M pro%ies t(e 6o&rce Components an 6ample Materials wit(o&t o!ligation o$ s&pport an
+A6 I6+* 5IT8 NO 5ARRANTY OF ANY 7IND* EIT8ER EBPRE66 OR IMPLIED* INCLUDIN4
T8E 5ARRANTY OF TITLE* NON3INFRIN4EMENT OR NON3INTERFERENCE AND T8E
IMPLIED 5ARRANTIE6 AND CONDITION6 OF MERC8ANTA.ILITY AND FITNE66 FOR A
PARTICULAR PURPO6E"
Program 7e,s
For Programs w(ic( re>&ire /e,s to operate* Licensee ma, not (a%e more /e,s to t(e Program in
Licensee1s Enterprise t(an Licensee (as entitlements"
Pro(i!ite Uses
Licensee ma, not &se or a&t(ori;e ot(ers to &se t(e Program or an, part o$ t(e Program* alone
or in com!ination wit( ot(er pro&cts* in s&pport o$ an, o$ t(e $ollowing 8ig( Ris/ Acti%ities:
esign* constr&ction* control* or maintenance o$ n&clear $acilities* mass transit s,stems* air tra$$ic
control s,stems* weapons s,stems* or aircra$t na%igation or comm&nications* or an, ot(er acti%it,
w(ere program $ail&re co&l gi%e rise to a material t(reat o$ eat( or serio&s personal in@&r,"
E2port an Import Restrictions
T(is Program ma, contain cr,ptograp(," Trans$er to* or &se !,* &sers o$ t(e Program ma, !e
pro(i!ite or s&!@ect to e2port or import laws* reg&lations or policies* incl&ing t(ose o$ t(e Unite
6tates E2port Aministration Reg&lations" Licensee ass&mes all responsi!ilit, $or compl,ing wit(
all applica!le laws* reg&lations* an policies regaring t(e e2port* import* or &se o$ t(is Program*
incl&ing !&t not limite to* U"6" restrictions on e2ports or ree2ports" To o!tain t(e e2port
classi$ication o$ t(is Program re$er to: (ttps:IIwww"i!m"comIpro&ctsIe2portingI"
Restrictions on Use $or t(e .ene$it o$ a T(ir Part,
Licensee ma, not &se t(e Program or an, component t(ereo$ to pro%ie ser%ice !&rea&* (osting
ser%ices* or an, sort o$ commercial in$ormation tec(nolog, ser%ices to t(ir parties* or trans$er t(e
Program to a t(ir part,* &nless ot(erwise agree to in writing !, I.M"
DIN: L3AMIR3H8DRAR
PIN: L3AMIR3H8DRAR
LICEN6E INFORMATION
T(e Programs liste !elow are license &ner t(e $ollowing terms an conitions in aition to
t(ose o$ t(e International Program License Agreement"
Program Name: I.M 6P66 6tatistics Premi&m 'G"G
Program N&m!er: ?E'?3A?=
6&pporting Programs
T(e Program is license as a m&lti3pro&ct pac/age an incl&es t(e 6&pporting Programs
ienti$ie !elow" Licensee is a&t(ori;e to install an &se s&c( 6&pporting Programs onl, to
s&pport Licensee1s &se o$ t(e Principal Program &ner t(is Agreement an wit(in t(e limits o$ t(e
Proo$s o$ Entitlement $or t(e Program )&nless !roaer rig(ts are pro%ie elsew(ere in t(is
License In$ormation oc&ment-" T(e p(rase +to s&pport Licensee1s &se+ wo&l incl&e onl, t(ose
&ses t(at are necessar, or ot(erwise irectl, relate to a license &se o$ t(e Principal Program or
anot(er 6&pporting Program" T(e 6&pporting Programs ma, not !e &se $or an, ot(er p&rpose"
Licensee is not a&t(ori;e to trans$er or remar/et t(e 6&pporting Programs separate $rom t(e
Principal Program" T(e terms o$ t(is Agreement ma, replace or moi$, t(e license terms $or t(e
6&pporting Programs" In t(e e%ent o$ con$lict* t(ese terms s&persee t(e terms o$ t(e license
agreement w(ic( accompanies t(e 6&pporting Programs" 5(en Licensee1s rig(t to &se t(e
Program e2pires or terminates* Licensee m&st iscontin&e &se* estro, or promptl, ret&rn all
copies o$ t(e 6&pporting Programs to t(e part, $rom w(om Licensee ac>&ire t(e Program" I$
Licensee ownloae t(e 6&pporting Programs* Licensee s(o&l contact t(e part, $rom w(om
Licensee ac>&ire t(e Program" I$ Licensee wis(es to license t(e 6&pporting Programs $or an,
&se !e,on t(e limits set $ort( a!o%e* please contact an I.M 6ales Representati%e or t(e part,
$rom w(om Licensee ac>&ire t(e Program to o!tain t(e appropriate license"
T(e $ollowing are 6&pporting Programs license wit( t(e Program:
I.M 6P66 Amos
I.M 6P66 Conc&rrent Licensing Tools
I.M 6P66 Data Access Pac/
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
I.M 6P66 Data Collection 6&r%e, Reporter De%eloper 7it
I.M 6P66 6amplePower
I.M 6P66 6tatistics Data File Dri%ers
I.M 6P66 9is&ali;ation Designer
6o&rce Components an 6ample Materials
T(e Program ma, incl&e some components in so&rce coe $orm )+6o&rce Components+- an
ot(er materials ienti$ie as 6ample Materials" Licensee ma, cop, an moi$, 6o&rce
Components an 6ample Materials $or internal &se onl, pro%ie s&c( &se is wit(in t(e limits o$
t(e license rig(ts &ner t(is Agreement* pro%ie (owe%er t(at Licensee ma, not alter or elete
an, cop,rig(t in$ormation or notices containe in t(e 6o&rce Components or 6ample Materials"
I.M pro%ies t(e 6o&rce Components an 6ample Materials wit(o&t o!ligation o$ s&pport an
+A6 I6+* 5IT8 NO 5ARRANTY OF ANY 7IND* EIT8ER EBPRE66 OR IMPLIED* INCLUDIN4
T8E 5ARRANTY OF TITLE* NON3INFRIN4EMENT OR NON3INTERFERENCE AND T8E
IMPLIED 5ARRANTIE6 AND CONDITION6 OF MERC8ANTA.ILITY AND FITNE66 FOR A
PARTICULAR PURPO6E"
Program 7e,s
For Programs w(ic( re>&ire /e,s to operate* Licensee ma, not (a%e more /e,s to t(e Program in
Licensee1s Enterprise t(an Licensee (as entitlements"
Pro(i!ite Uses
Licensee ma, not &se or a&t(ori;e ot(ers to &se t(e Program or an, part o$ t(e Program* alone
or in com!ination wit( ot(er pro&cts* in s&pport o$ an, o$ t(e $ollowing 8ig( Ris/ Acti%ities:
esign* constr&ction* control* or maintenance o$ n&clear $acilities* mass transit s,stems* air tra$$ic
control s,stems* weapons s,stems* or aircra$t na%igation or comm&nications* or an, ot(er acti%it,
w(ere program $ail&re co&l gi%e rise to a material t(reat o$ eat( or serio&s personal in@&r,"
E2port an Import Restrictions
T(is Program ma, contain cr,ptograp(," Trans$er to* or &se !,* &sers o$ t(e Program ma, !e
pro(i!ite or s&!@ect to e2port or import laws* reg&lations or policies* incl&ing t(ose o$ t(e Unite
6tates E2port Aministration Reg&lations" Licensee ass&mes all responsi!ilit, $or compl,ing wit(
all applica!le laws* reg&lations* an policies regaring t(e e2port* import* or &se o$ t(is Program*
incl&ing !&t not limite to* U"6" restrictions on e2ports or ree2ports" To o!tain t(e e2port
classi$ication o$ t(is Program re$er to: (ttps:IIwww"i!m"comIpro&ctsIe2portingI"
Restrictions on Use $or t(e .ene$it o$ a T(ir Part,
Licensee ma, not &se t(e Program or an, component t(ereo$ to pro%ie ser%ice !&rea&* (osting
ser%ices* or an, sort o$ commercial in$ormation tec(nolog, ser%ices to t(ir parties* or trans$er t(e
Program to a t(ir part,* &nless ot(erwise agree to in writing !, I.M"
A&t(ori;e User
A&t(ori;e User is a &nit o$ meas&re !, w(ic( t(e Program can !e license" An A&t(ori;e User
is a &ni>&e person w(o is gi%en access to t(e Program" T(e Program ma, !e installe on an,
n&m!er o$ comp&ters or ser%ers an eac( A&t(ori;e User ma, (a%e sim&ltaneo&s access to an,
n&m!er o$ instances o$ t(e Program at one time" Licensee m&st o!tain separate* eicate
entitlements $or eac( A&t(ori;e User gi%en access to t(e Program in an, manner irectl, or
inirectl, )$or e2ample: %ia a m&ltiple2ing program* e%ice* or application ser%er- t(ro&g( an,
means" An entitlement $or an A&t(ori;e User is &ni>&e to t(at A&t(ori;e User an ma, not !e
s(are* nor ma, it !e reassigne ot(er t(an $or t(e permanent trans$er o$ t(e A&t(ori;e User
entitlement to anot(er person"
Conc&rrent User
Conc&rrent User is a &nit o$ meas&re !, w(ic( t(e Program can !e license" A Conc&rrent User
is a person w(o is accessing t(e Program at an, partic&lar point in time" Regarless o$ w(et(er
t(e person is sim&ltaneo&sl, accessing t(e Program m&ltiple times* t(e person co&nts onl, as a
single Conc&rrent User" T(e Program ma, !e installe on an, n&m!er o$ comp&ters or ser%ers*
!&t Licensee m&st o!tain entitlements $or t(e ma2im&m n&m!er o$ Conc&rrent Users
sim&ltaneo&sl, accessing t(e Program" Licensee m&st o!tain an entitlement $or eac(
sim&ltaneo&s Conc&rrent User accessing t(e Program in an, manner irectl, or inirectl, )$or
e2ample: %ia a m&ltiple2ing program* e%ice* or application ser%er- t(ro&g( an, means"
Program3&ni>&e Terms
6&pporting Program Details
I.M 6P66 Data Access Pac/
3 Use Limitations: Use !, Principal Program
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
3 Use Limitations: Use !, Principal Program
+Use !, Principal Program+ means t(at t(e 6&pporting Program is pro%ie e2cl&si%el, $or &se !,
t(e Principal Program" Neit(er Licensee nor an, application* program or e%ice is a&t(ori;e to
irectl, &se or access t(e ser%ices o$ t(e 6&pporting Program e2cept Licensee ma, access t(e
6&pporting Program to per$orm aministrati%e $&nctions $or t(e 6&pporting Program s&c( as
!ac/&p* reco%er, an a&t(ori;e con$ig&ration"
DIN: L3AMIR3H8DRAR
PIN: L3AMIR3H8DRAR
NNNNNNNNNNNNNNNNNNNNNNNNN
LICEN6E INFORMATION
T(e Programs liste !elow are license &ner t(e $ollowing terms an conitions in aition to
t(ose o$ t(e International License Agreement $or E%al&ation o$ Programs"
Program Name: I.M 6P66 6tatistics Premi&m Fac&lt, Pac/ 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics A&t(or Pac/ 'G"G
Program N&m!er: ?E'?3A?=
E%al&ation Perio
T(e e%al&ation perio !egins on t(e ate t(at Licensee agrees to t(e terms o$ t(is Agreement
an ens a$ter #= a,s"
6&pporting Programs
T(e Program is license as a m&lti3pro&ct pac/age an incl&es t(e 6&pporting Programs
ienti$ie !elow" Licensee is a&t(ori;e to install an &se s&c( 6&pporting Programs onl, to
s&pport Licensee1s &se o$ t(e Principal Program &ner t(is Agreement an wit(in t(e limits o$ t(e
Proo$s o$ Entitlement $or t(e Program )&nless !roaer rig(ts are pro%ie elsew(ere in t(is
License In$ormation oc&ment-" T(e p(rase +to s&pport Licensee1s &se+ wo&l incl&e onl, t(ose
&ses t(at are necessar, or ot(erwise irectl, relate to a license &se o$ t(e Principal Program or
anot(er 6&pporting Program" T(e 6&pporting Programs ma, not !e &se $or an, ot(er p&rpose"
Licensee is not a&t(ori;e to trans$er or remar/et t(e 6&pporting Programs separate $rom t(e
Principal Program" T(e terms o$ t(is Agreement ma, replace or moi$, t(e license terms $or t(e
6&pporting Programs" In t(e e%ent o$ con$lict* t(ese terms s&persee t(e terms o$ t(e license
agreement w(ic( accompanies t(e 6&pporting Programs" 5(en Licensee1s rig(t to &se t(e
Program e2pires or terminates* Licensee m&st iscontin&e &se* estro, or promptl, ret&rn all
copies o$ t(e 6&pporting Programs to t(e part, $rom w(om Licensee ac>&ire t(e Program" I$
Licensee ownloae t(e 6&pporting Programs* Licensee s(o&l contact t(e part, $rom w(om
Licensee ac>&ire t(e Program" I$ Licensee wis(es to license t(e 6&pporting Programs $or an,
&se !e,on t(e limits set $ort( a!o%e* please contact an I.M 6ales Representati%e or t(e part,
$rom w(om Licensee ac>&ire t(e Program to o!tain t(e appropriate license"
T(e $ollowing are 6&pporting Programs license wit( t(e Program:
I.M 6P66 Amos
I.M 6P66 Data Access Pac/
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
I.M 6P66 Data Collection 6&r%e, Reporter De%eloper 7it
I.M 6P66 6amplePower
I.M 6P66 6tatistics Data File Dri%ers
I.M 6P66 9is&ali;ation Designer
6o&rce Components an 6ample Materials
T(e Program ma, incl&e some components in so&rce coe $orm )+6o&rce Components+- an
ot(er materials ienti$ie as 6ample Materials" Licensee ma, cop, an moi$, 6o&rce
Components an 6ample Materials $or internal &se onl, pro%ie s&c( &se is wit(in t(e limits o$
t(e license rig(ts &ner t(is Agreement* pro%ie (owe%er t(at Licensee ma, not alter or elete
an, cop,rig(t in$ormation or notices containe in t(e 6o&rce Components or 6ample Materials"
I.M pro%ies t(e 6o&rce Components an 6ample Materials wit(o&t o!ligation o$ s&pport an
+A6 I6+* 5IT8 NO 5ARRANTY OF ANY 7IND* EIT8ER EBPRE66 OR IMPLIED* INCLUDIN4
T8E 5ARRANTY OF TITLE* NON3INFRIN4EMENT OR NON3INTERFERENCE AND T8E
IMPLIED 5ARRANTIE6 AND CONDITION6 OF MERC8ANTA.ILITY AND FITNE66 FOR A
PARTICULAR PURPO6E"
Program 7e,s
For Programs w(ic( re>&ire /e,s to operate* Licensee ma, not (a%e more /e,s to t(e Program in
Licensee1s Enterprise t(an Licensee (as entitlements"
Pro(i!ite Uses
Licensee ma, not &se or a&t(ori;e ot(ers to &se t(e Program or an, part o$ t(e Program* alone
or in com!ination wit( ot(er pro&cts* in s&pport o$ an, o$ t(e $ollowing 8ig( Ris/ Acti%ities:
esign* constr&ction* control* or maintenance o$ n&clear $acilities* mass transit s,stems* air tra$$ic
control s,stems* weapons s,stems* or aircra$t na%igation or comm&nications* or an, ot(er acti%it,
w(ere program $ail&re co&l gi%e rise to a material t(reat o$ eat( or serio&s personal in@&r,"
E2port an Import Restrictions
T(is Program ma, contain cr,ptograp(," Trans$er to* or &se !,* &sers o$ t(e Program ma, !e
pro(i!ite or s&!@ect to e2port or import laws* reg&lations or policies* incl&ing t(ose o$ t(e Unite
6tates E2port Aministration Reg&lations" Licensee ass&mes all responsi!ilit, $or compl,ing wit(
all applica!le laws* reg&lations* an policies regaring t(e e2port* import* or &se o$ t(is Program*
incl&ing !&t not limite to* U"6" restrictions on e2ports or ree2ports" To o!tain t(e e2port
classi$ication o$ t(is Program re$er to: (ttps:IIwww"i!m"comIpro&ctsIe2portingI"
Restrictions on Use $or t(e .ene$it o$ a T(ir Part,
Licensee ma, not &se t(e Program or an, component t(ereo$ to pro%ie ser%ice !&rea&* (osting
ser%ices* or an, sort o$ commercial in$ormation tec(nolog, ser%ices to t(ir parties* or trans$er t(e
Program to a t(ir part,* &nless ot(erwise agree to in writing !, I.M"
DIN: L3AMIR3H8DR6Y
PIN: L3AMIR3H8DR6Y
LICEN6E INFORMATION
T(e Programs liste !elow are license &ner t(e $ollowing terms an conitions in aition to
t(ose o$ t(e International Program License Agreement"
Program Name: I.M 6P66 6tatistics Premi&m Fac&lt, Pac/ 'G"G
Program N&m!er: ?E'?3A?=
Program Name: I.M 6P66 6tatistics A&t(or Pac/ 'G"G
Program N&m!er: ?E'?3A?=
6&pporting Programs
T(e Program is license as a m&lti3pro&ct pac/age an incl&es t(e 6&pporting Programs
ienti$ie !elow" Licensee is a&t(ori;e to install an &se s&c( 6&pporting Programs onl, to
s&pport Licensee1s &se o$ t(e Principal Program &ner t(is Agreement an wit(in t(e limits o$ t(e
Proo$s o$ Entitlement $or t(e Program )&nless !roaer rig(ts are pro%ie elsew(ere in t(is
License In$ormation oc&ment-" T(e p(rase +to s&pport Licensee1s &se+ wo&l incl&e onl, t(ose
&ses t(at are necessar, or ot(erwise irectl, relate to a license &se o$ t(e Principal Program or
anot(er 6&pporting Program" T(e 6&pporting Programs ma, not !e &se $or an, ot(er p&rpose"
Licensee is not a&t(ori;e to trans$er or remar/et t(e 6&pporting Programs separate $rom t(e
Principal Program" T(e terms o$ t(is Agreement ma, replace or moi$, t(e license terms $or t(e
6&pporting Programs" In t(e e%ent o$ con$lict* t(ese terms s&persee t(e terms o$ t(e license
agreement w(ic( accompanies t(e 6&pporting Programs" 5(en Licensee1s rig(t to &se t(e
Program e2pires or terminates* Licensee m&st iscontin&e &se* estro, or promptl, ret&rn all
copies o$ t(e 6&pporting Programs to t(e part, $rom w(om Licensee ac>&ire t(e Program" I$
Licensee ownloae t(e 6&pporting Programs* Licensee s(o&l contact t(e part, $rom w(om
Licensee ac>&ire t(e Program" I$ Licensee wis(es to license t(e 6&pporting Programs $or an,
&se !e,on t(e limits set $ort( a!o%e* please contact an I.M 6ales Representati%e or t(e part,
$rom w(om Licensee ac>&ire t(e Program to o!tain t(e appropriate license"
T(e $ollowing are 6&pporting Programs license wit( t(e Program:
I.M 6P66 Amos
I.M 6P66 Data Access Pac/
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
I.M 6P66 Data Collection 6&r%e, Reporter De%eloper 7it
I.M 6P66 6amplePower
I.M 6P66 6tatistics Data File Dri%ers
I.M 6P66 9is&ali;ation Designer
6o&rce Components an 6ample Materials
T(e Program ma, incl&e some components in so&rce coe $orm )+6o&rce Components+- an
ot(er materials ienti$ie as 6ample Materials" Licensee ma, cop, an moi$, 6o&rce
Components an 6ample Materials $or internal &se onl, pro%ie s&c( &se is wit(in t(e limits o$
t(e license rig(ts &ner t(is Agreement* pro%ie (owe%er t(at Licensee ma, not alter or elete
an, cop,rig(t in$ormation or notices containe in t(e 6o&rce Components or 6ample Materials"
I.M pro%ies t(e 6o&rce Components an 6ample Materials wit(o&t o!ligation o$ s&pport an
+A6 I6+* 5IT8 NO 5ARRANTY OF ANY 7IND* EIT8ER EBPRE66 OR IMPLIED* INCLUDIN4
T8E 5ARRANTY OF TITLE* NON3INFRIN4EMENT OR NON3INTERFERENCE AND T8E
IMPLIED 5ARRANTIE6 AND CONDITION6 OF MERC8ANTA.ILITY AND FITNE66 FOR A
PARTICULAR PURPO6E"
Program 7e,s
For Programs w(ic( re>&ire /e,s to operate* Licensee ma, not (a%e more /e,s to t(e Program in
Licensee1s Enterprise t(an Licensee (as entitlements"
Pro(i!ite Uses
Licensee ma, not &se or a&t(ori;e ot(ers to &se t(e Program or an, part o$ t(e Program* alone
or in com!ination wit( ot(er pro&cts* in s&pport o$ an, o$ t(e $ollowing 8ig( Ris/ Acti%ities:
esign* constr&ction* control* or maintenance o$ n&clear $acilities* mass transit s,stems* air tra$$ic
control s,stems* weapons s,stems* or aircra$t na%igation or comm&nications* or an, ot(er acti%it,
w(ere program $ail&re co&l gi%e rise to a material t(reat o$ eat( or serio&s personal in@&r,"
E2port an Import Restrictions
T(is Program ma, contain cr,ptograp(," Trans$er to* or &se !,* &sers o$ t(e Program ma, !e
pro(i!ite or s&!@ect to e2port or import laws* reg&lations or policies* incl&ing t(ose o$ t(e Unite
6tates E2port Aministration Reg&lations" Licensee ass&mes all responsi!ilit, $or compl,ing wit(
all applica!le laws* reg&lations* an policies regaring t(e e2port* import* or &se o$ t(is Program*
incl&ing !&t not limite to* U"6" restrictions on e2ports or ree2ports" To o!tain t(e e2port
classi$ication o$ t(is Program re$er to: (ttps:IIwww"i!m"comIpro&ctsIe2portingI"
Restrictions on Use $or t(e .ene$it o$ a T(ir Part,
Licensee ma, not &se t(e Program or an, component t(ereo$ to pro%ie ser%ice !&rea&* (osting
ser%ices* or an, sort o$ commercial in$ormation tec(nolog, ser%ices to t(ir parties* or trans$er t(e
Program to a t(ir part,* &nless ot(erwise agree to in writing !, I.M"
4eneral C(arge Terms
Acaemic A&t(ori;e User
I$ Licensee ac>&ire an +Acaemic A&t(ori;e User+ license* as inicate !, t(e notation
+Acaemic A&t(ori;e User+ in a Proo$ o$ Entitlement )+PoE+- $or t(e Program* Licensee1s &se o$
t(e Program is restricte to classroom teac(ing an non3commercial acaemic researc(
)+Camp&s Use+-" Non3commercial acaemic researc( means researc( !, egree see/ing
st&ents an $ac&lt, mem!ers w(ere )i- t(e res&lts o$ s&c( researc( are not intene primaril, $or
t(e !ene$it o$ a t(ir part,0 )ii- s&c( res&lts are mae a%aila!le to an,one wit(o&t restriction on
&se* cop,ing or $&rt(er istri!&tion0 an )iii- an, cop, o$ an, s&c( res&lt is $&rnis(e $or no more
t(an t(e cost o$ repro&ction an s(ipping" An, ot(er &se incl&ing !&t not limite to &ni%ersit,
aministration an operations is strictl, pro(i!ite"
Fac&lt, Pac/
I$ Licensee ac>&ires a +Fac&lt, Pac/+ license* as e%ience !, t(e notation +Fac&lt, Pac/+ in t(e
Program Name on a PoE* &se o$ t(e Program is restricte to &se !, a Fac&lt, Mem!er* w(ic( is
an ini%i&al w(o acti%el, teac(es a co&rse &tili;ing I.M 6P66 Programs $or a egree granting
instit&tion* $or classroom teac(ing an non3commercial acaemic researc(" Non3commercial
acaemic researc( means researc( !, a Fac&lt, Mem!er w(ere )i- t(e res&lts o$ s&c( researc(
are not intene primaril, $or t(e !ene$it o$ a t(ir part,0 )ii- s&c( res&lts are mae a%aila!le to
an,one wit(o&t restriction on &se* cop,ing or $&rt(er istri!&tion0 an )iii- an, cop, o$ an, s&c(
res&lt is $&rnis(e $or no more t(an t(e cost o$ repro&ction an s(ipping" An, ot(er &se incl&ing
!&t not limite to &ni%ersit, aministration an operations is strictl, pro(i!ite"
A&t(or Pac/
I$ Licensee ac>&ires an +A&t(or Pac/+ license* as e%ience !, t(e notation +A&t(or Pac/+ in t(e
Program Name on a PoE* &se o$ t(e Program is restricte to &se !, an A&t(or* w(ic( is an
ini%i&al acti%el, engage in t(e a&t(oring o$ te2t !oo/s or p&!lications* $or t(e p&rpose o$
a&t(oring a te2t !oo/ or p&!lication on t(e &se o$ I.M 6P66 Programs"
Program3&ni>&e Terms
6&pporting Program Details
I.M 6P66 Data Access Pac/
3 Use Limitations: Use !, Principal Program
I.M 6P66 Data Access Pac/ $or 6ales$orce"com
3 Use Limitations: Use !, Principal Program
+Use !, Principal Program+ means t(at t(e 6&pporting Program is pro%ie e2cl&si%el, $or &se !,
t(e Principal Program" Neit(er Licensee nor an, application* program or e%ice is a&t(ori;e to
irectl, &se or access t(e ser%ices o$ t(e 6&pporting Program e2cept Licensee ma, access t(e
6&pporting Program to per$orm aministrati%e $&nctions $or t(e 6&pporting Program s&c( as
!ac/&p* reco%er, an a&t(ori;e con$ig&ration"
DIN: L3AMIR3H8DR6Y
PIN: L3AMIR3H8DR6Y