1/8/2011

VJLINE VISHWAJIT VATSA

A freelancer from VJLine Consultancy Services | Vishwajit Vatsa

Email ID: hirevj@gmail.com | Mobile: +91-9873929087

VISHWAJIT VATSA
TECHNICAL WRITER & FREELANCER

OBJECTIVE
Seeking to work with a company where there is requirement of product/services improvement and enhancements
in the terms of quality and standards. I believe in serving at the position where I get the challenge to take the
company goal a new high and implement the global processes by focusing over communication, products, and
services.

EXPERTISE

TRAINING/COURSEWARE DEVELOPMENT
 Developed a web based training solution for eBIZ.com, which saved their training costs for more than
three million associates.
 Assisted eBIZ.com in developing the courseware, which was marketed directly to associates for self-
training purpose.
 Working as a freelancer from 2 years where I provide WBT, CBT, ILT, SEO and other types of learning
materials.

WEB DESIGN/CONTENT DEVELOPMENT

 Overall 5.2 years experience with 4.3 years experience in Technical Content Writing.
 Over 2 years experience in building websites and checking their functionality.
 Developed more than 140 courses related to computer and utility.
 Developed Personality Development, which was one of the most appraised and appreciated for its
content

TECHNICAL WRITING AND HELP SYSTEM DEVELOPMENT

 Handling the intact technical writing process of three projects simultaneously
 Over 4.3 years experience in technical content writing
 Developed hardware and software training material, web & desktop help manuals, user guide, product
brochure, newsletter, company profile, etc
 Over 1.3 years experience in Utility articles/ topics, Help system development
 Developed Personality Development, which was one of the most appraised and appreciated for its
content
 Developed more than 50 computer courses to train the users/ associates using animation done in flash
and ViewletBuilder to make it more interactive
 Developed more than 30 courses (it includes over 700 presentations) with voice, and headed the team of
sound recording and editing
 Transcription for more than 600 animated presentation in own voice

In quest of a permanent or contract position that involves a broad range of technical writing, training material
development skills, and content writing skill for the leading organization.
Email ID: hirevj@gmail.com | Mobile: +91-9873929087

OTHERS
 True team player with leading experience. Work well as the lead, as part of a team, or alone and
completely unsupervised
 Able to communicate ideas in a simple and clear approach, and positively motivate others.
 Strong work ethics
 Developed testing materials and participated in the testing of software products
 Enjoy researching and remaining current in the e-Learning field

TECHNICAL ADROITNESS

 Adobe Captivate  ViewleteBuilder 5

 RoboHelp 8  MS Word
 RoboDemo  MS Visio (Familiar)
 MSTP (Microsoft Manual of Style for  MS PowerPoint
Technical Publication, Third Edition)  MS Excel
 FrontPage  SoundForge and WevePad (Sound
 HTML recording and editing tool)
 Macromedia Fireworks 8  Most graphics software such as, Adobe
 Macromedia Dreamweaver 8 Photoshop CS2, CoralDRAW11, MS
 Macromedia Flash 8 Paint, Adobe ImageReady, and Adobe
 CSS Illustrator

EMPLOYER’S DETAILS

NOV 10 – WORKING SAKSOFT LTD. [a CMM Level 5 Company] Technical Writer

This is a leading provider of Information Management Solutions to successful companies around the world. I am
appointed here as a Technical Writer where I have given addition responsibility to cater different requirements of
Colt Technology Pvt. Ltd. (Saksoft’s client) as a Account/Relationship Manager.

OCT 08 – NOV 10 NexGEN CONSULTANCY PVT. LTD. [A CMM Level 3 Company] Technical Writer

This company is functional in Power Distribution & Automation domain, and I was appointed as a technical writer. I
was handling five projects that include R-APDRP, HPSEB (Himachal Pradesh State Electricity Board), DHBVN
(Dakshin Haryana Bidyut Vitran Nigam), SCADA, and ENMS.

RESPONSIBILITIES

 Developing Help Manual, User Guides, and Training Materials

 Providing training to the client to make them efficient user of the application
 Conducting functional testing
 Designing templates, and writing release notes
 Writing Product Brochure, Presentation, Demo, and Newsletter

In quest of a permanent or contract position that involves a broad range of technical writing, training material
development skills, and content writing skill for the leading organization.
Email ID: hirevj@gmail.com | Mobile: +91-9873929087

SEP 06 - OCT 08 eBIZ.Com PVT. LTD. (E-LEARNING DOMAIN) TECHNICAL CONTENT WRITER

At eBIZ.Com, I worked as content developer/ technical writer in the business development team, where enhancing
the content of its educational website (URL: http://education.ebizelindia.com) was my core responsibility.
Besides, I also catered other requirements in which working as a voiceover artist was the most challenging
assignment.

RESPONSIBILITIES
 Developing Help Manual, User Guides and Courseware materials
 Designing templates for its websites, and writing HTML codes for the same.
 Developing training material which is used to train the associates as well as the management personnel.
The courseware material, customer manuals, and Help systems were translated into many national and
international languages.
 Conducting Black Box Testing
 Transcription and editing

DEC 05 - AUG 06 FINEDGE INDIA PVT. LTD. (HUTCH INBOUND PROCESS) CSA

In Finedge, I joined as a Customer Service Associate and was assisting the customers regarding their queries,
complaints, and requests. I got the rewards & recognition for the best performer for three consecutive months.

RESPONSIBILITIES
 Handling a large users by resolving their requests, complaints, queries
 Customer retention using soft skill and communication skill
 Assisting other CSA handling the calls effectively
 Reporting their performance and training them new updates
 Increase the work efficiency and improving the quality of service

Recommendations [8 recommendations for this position]:

“Vishwajit, a name of sincere and hardworking staff of organization. I have worked

with him in Nexgen Consultancy Pvt. Ltd. and have seen lots of good work, writing
skills especially good knowledge in automation of web design skills in him. He is also
very down to earth and able to adapt things and cultures of new places very quickly.
All the very best for his future endeavor.”

Regards
Sujay Kumar
Database Consultant
IBM Global Development Services” September 27, 2010

SUJAY KUMAR, SR. DATABASE ADMINISTRATOR, NEXGEN NOIDA

WORKED DIRECTLY WITH VISHWAJIT AT NEXGEN CONSULTANCY PVT. LTD.

In quest of a permanent or contract position that involves a broad range of technical writing, training material
development skills, and content writing skill for the leading organization.
Email ID: hirevj@gmail.com | Mobile: +91-9873929087

“Vishwajit is a go-getter and hard worker who delivered output before time and is
always looking for new innovative ideas that will help the project. Team spirit is his
motto and he easily gels with all the team members involved in the project.” August
28, 2010

JAIVARDHAN JOSHI, SOFTWARE ENGINEER, NEXGEN CONSULTANCY PVT LTD

WORKED WITH VISHWAJIT AT NEXGEN CONSULTANCY PVT. LTD.

“Vishwajit as a Technical Writer in NexGEN from few months. I found his to be

consistently pleasant, tackling all assignments with dedication and a smile.

Besides being a joy to work with, Vishwajit is a take-charge person who is able to
present creative ideas and communicate the benefits. He has successfully developed
several marketing plans, Technical Documents for our company that have resulted in
increased revenue.

I highly recommend Vishwajit for employment. He is a team player and would make
a great asset to any organization.

Sincerely,

Himanshu Goyal
Application Engineer.” January 21, 2010

HIMANSHU GOYAL, APPLICATION ENGINEER, DELHI AREA

WORKED WITH VISHWAJIT AT NEXGEN CONSULTANCY PVT. LTD.

“He is very good at his work.

very hard working” January 19, 2010

SANJEEV KUMAR, SOFTWARE DEVELOPER, EBIZ.COM

WORKED DIRECTLY WITH VISHWAJIT AT NEXGEN CONSULTANCY PVT. LTD.

In quest of a permanent or contract position that involves a broad range of technical writing, training material
development skills, and content writing skill for the leading organization.
Email ID: hirevj@gmail.com | Mobile: +91-9873929087

“Vishwajit is a person who is having versatile knowledge. He is a self motivated guy.

Quality reflects on every work he does whether it is technical or content writing for a
software component or Writing books or Painting. I worked with Vishwajit and have
seen the quality and accuracy when he prepared a Quality piece of Help document,
User manual, Company profile, Brochure etc.on a minimum knowledge provided on
subject matter.” July 7, 2009

SACHIN DEV, SR. TESTING ENGINEER, NEXGEN CONSULTANCY PVT LTD

WORKED WITH VISHWAJIT AT NEXGEN CONSULTANCY PVT. LTD.

“Vishwajit is an excellent team player and understand the roles and responsibility of
a technical writer in the marketing activities. His creativity and designs have given an
impressive feel to the documents. He is a brilliant communicator and I am sure he
can excel himself in marketing communication domain easily. he is an expert in
Website design, technical writing, photoshop, dreamweaver and many other
designing and editing tools.” July 1, 2009

Nikhil Bhatnagar, BUSINESS DEVELOPMENT MANAGER, NEXGEN CONSULTANCY PVT LTD

MANAGED VISHWAJIT AT NEXGEN CONSULTANCY PVT. LTD.

“Vishwajit is so sincere towards his work, has the ability to accept challanges. Fully
dedicated to his work . Never say die attitute. very calm and polite . A good team
member . Above all A Very Very Good Human Being” June 25, 2009

Gaurav Gupta, SYSTEM CUM NETWORK ADMINISTRATOR, NEXGEN CONSULTANCY PVT LTD
WORKED WITH VISHWAJIT AT NEXGEN CONSULTANCY PVT. LTD.

“Vishwajit is gud person and helpful at work maintaining quality of work.” June 8,
2009

Abhishek Gaur, SENIOR APPLICATION ENGINEER, NEXGEN CONSULTANCY PVT LTD

WORKED WITH VISHWAJIT AT NEXGEN CONSULTANCY PVT. LTD.

In quest of a permanent or contract position that involves a broad range of technical writing, training material
development skills, and content writing skill for the leading organization.
Email ID: hirevj@gmail.com | Mobile: +91-9873929087

Educational Details


nd
BCA in 2013 (Pursuing 2 semester)
th
 12 (major in Math) in 2003

Personal Details
Sex: Male
Marital Status: Unmarried
Nationality: Indian
Known Language: English and Hindi

Place [ ] Signature [ ]

In quest of a permanent or contract position that involves a broad range of technical writing, training material
development skills, and content writing skill for the leading organization.