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John William Dowd

38 Arborway Jamaica Plain, MA, 02130 617-447-4216 johnwilliamdowd@gmail.com



OBJECTIVE:

Results-driven researcher with excellent verbal, written, and interpersonal skills seeking a market research position. Experienced
in managing market research projects, including segmentation, discrete choice, brand strategy, message recall, tracking, and
attitude and usage studies. Strong background in survey design and development, field management, and data delivery and
analysis. Keen ability to manage complex projects and facilitate optimal results between operations and research teams, and to
learn new technology and budgeting systems.
EXPERIENCE:


RESEARCH MANAGER, GfK, Needham, MA (August 2013 Present)
Manage and oversee online research projects, including questionnaire design, sample management, fielding, data
checking, and report delivery in the prescription and consumer medication and medical device fields
Maintain and strengthen client relationships through consultation and service
Analyze and interpret survey data, including synthesizing and writing executive summaries, reports and presentations

RESEARCH ASSOCIATE, Knowledge Networks/GfK, Needham, MA (September 2010 August 2013)
Developed expertise in design and execution of market research studies, including data collection and hygiene
Used SPSS, MS Excel, MS Word and MS PowerPoint to ensure data quality at all points in the market research process
Gained experience in the pharmaceutical, retail, and media industries across a variety of project teams

WRITER/ANALYST, Wolters Kluwer Financial Services, Waltham, MA (January 2008 September 2010)
Worked with a leading provider of content, technology and compliance risk management solutions for financial services
Researched, analyzed, and summarized laws and regulations for use by professionals at the highest levels of insurance
compliance management
Was responsible for liaison between regulatory bodies and clients to clarify compliance requirements and help achieve
favorable outcomes for clients

EDUCATION:
IRISH CENTRE FOR HUMAN RIGHTS, NUI Galway, Ireland (2005-2006) LLM, International Human Rights Law
Courses required extensive research and analysis of international legal instruments, combined with knowledge of legal
systems and jurisprudence
My thesis examined US Supreme Court concepts of free speech in the context of UK anti-terrorism legislation


NATIONAL UNIVERSITY IRELAND, GALWAY, Galway, Ireland (2000-2003) B.A. Psychology
Concentrations on quantitative research methodologies and SPSS
Designed and executed a research study examining behavioral measures of aggression entitled: Aggression and Provocation:
A Behavioral Measure of Gender Differences

ACHIEVEMENTS
At GfK/Knowledge Networks, I was selected as a mentor/coach for new hires and junior team members on four
separate occasions
At Wolters Kluwer, I was selected as the only member of my team for Advanced Customer Support Training during
rollout of an interactive compliance platform for insurance/legal professionals, leading to a close working relationship
with sales and management teams
While completing my masters, I was selected for and worked as part of a team dedicated to researching and drafting a
legal brief for use during the trial of a major figure at the International Criminal Tribunal for the former Yugoslavia


RELEVANT SKILLS
SPSS Microsoft Word Excel PowerPoint

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