Results-driven researcher with excellent verbal, written, and interpersonal skills seeking a market research position. Experienced in managing market research projects, including segmentation, discrete choice, brand strategy, message recall, tracking, and attitude and usage studies. Strong background in survey design and development, field management, and data delivery and analysis. Keen ability to manage complex projects and facilitate optimal results between operations and research teams, and to learn new technology and budgeting systems. EXPERIENCE:
RESEARCH MANAGER, GfK, Needham, MA (August 2013 Present) Manage and oversee online research projects, including questionnaire design, sample management, fielding, data checking, and report delivery in the prescription and consumer medication and medical device fields Maintain and strengthen client relationships through consultation and service Analyze and interpret survey data, including synthesizing and writing executive summaries, reports and presentations
RESEARCH ASSOCIATE, Knowledge Networks/GfK, Needham, MA (September 2010 August 2013) Developed expertise in design and execution of market research studies, including data collection and hygiene Used SPSS, MS Excel, MS Word and MS PowerPoint to ensure data quality at all points in the market research process Gained experience in the pharmaceutical, retail, and media industries across a variety of project teams
WRITER/ANALYST, Wolters Kluwer Financial Services, Waltham, MA (January 2008 September 2010) Worked with a leading provider of content, technology and compliance risk management solutions for financial services Researched, analyzed, and summarized laws and regulations for use by professionals at the highest levels of insurance compliance management Was responsible for liaison between regulatory bodies and clients to clarify compliance requirements and help achieve favorable outcomes for clients
EDUCATION: IRISH CENTRE FOR HUMAN RIGHTS, NUI Galway, Ireland (2005-2006) LLM, International Human Rights Law Courses required extensive research and analysis of international legal instruments, combined with knowledge of legal systems and jurisprudence My thesis examined US Supreme Court concepts of free speech in the context of UK anti-terrorism legislation
NATIONAL UNIVERSITY IRELAND, GALWAY, Galway, Ireland (2000-2003) B.A. Psychology Concentrations on quantitative research methodologies and SPSS Designed and executed a research study examining behavioral measures of aggression entitled: Aggression and Provocation: A Behavioral Measure of Gender Differences
ACHIEVEMENTS At GfK/Knowledge Networks, I was selected as a mentor/coach for new hires and junior team members on four separate occasions At Wolters Kluwer, I was selected as the only member of my team for Advanced Customer Support Training during rollout of an interactive compliance platform for insurance/legal professionals, leading to a close working relationship with sales and management teams While completing my masters, I was selected for and worked as part of a team dedicated to researching and drafting a legal brief for use during the trial of a major figure at the International Criminal Tribunal for the former Yugoslavia
RELEVANT SKILLS SPSS Microsoft Word Excel PowerPoint