Bob Panic, Director & Solutionary

bobpanic@outlook.com
+61 424 102 603



Rock Star Consulting Group Service Catalogue we deliver!

Since 1998 the Rock Star Consulting Group has been at the forefront of technical solution delivery for
complex business systems into complex organisations this Service Catalogue is our commitment to delivery
and our statement of capability


Professional
focus
Transformational Change Management, Project Portfolio Management, Business Enterprise Change
Management, Stakeholder & Client Relationship Management; Strategy Development; Business
Enterprise Architecture; Business Analysis; Transformation & Enterprise Release Management;
Organisational & Technical Operational Change management; Business Process Engineering; Service
Management; ITIL & ITSM Implementation

Methodologies: Agile, Prince 2, PMBoK, Telstra TDP/Rapid, ITIL, ADKAR, LEAN, BABoK, TOGAF

Technical Focus Clarity PPM, NET Frameworks 2.0; Oracle FlexCube, Oracle OEM; Oracle forms, Microsoft Word,
Microsoft Excel, Microsoft Outlook, Change Management, BPR, ITIL, ISO, OBIEE, Oracle CRM, BI, SAP
Payroll, SAP Financials, SAP HR, SAP to Manfact migration, Oracle Business Information Warehouse
(BW), SAP Warehouse Management (WM), Pronto ERP, Microsoft Dynamics AX (3.0), Siebel CRM,
TRIM Document Management Systems, PeopleSoft ERP, Oracle ERP, GIS systems, CRM Siebel, .NET,
SQL Server, Oracle, Maximo, Stratus VOS, Websphere, Sales Force, J2EE, EMC SAN/NAS, Network and
server infrastructure, DMZ, VERITAS Clustering, Net Backup, CAD Systems, MS Access and SQL, Stata,
GRET, R Language, C and VB

Industry
Experience
Banking; Airline; Pharmaceuticals; Professional Services; Resources; Energy; Telecommunications;
Insurance; Government; Utilities and Financial Services.


Rock Star Service Description Rock Star Output/s and Deliverables
Identify Key
Stakeholders and
Subject Matter Experts
We are highly approachable, charismatic,
dynamic communicators who are quick to
create lasting, win-win relationships with all
levels of management and staff
Who's Who Register - Spreadsheet
Initial discussion and
definition/scope
discussions.
We organise and lead Workshops, Team
meetings, one-on-one meetings, presentations
and initiation discussions
Workshop notes and findings are inputs to
Business Cases, Design and blueprint documents
Strategy We provide strategic leadership and advice on
core business processes, systems and
technology
Future Directions Recommendation Paper,
Strategy Document, Options Paper, Thought
Leadership Whitepaper
Business Analysis We manage and lead significant Business
Analysis and requirement gathering work
Context Diagrams, Business Process Diagrams,
Business Process documents
Solutions Architecture
& Advice
We are experienced with a number of
technologies, IT and business systems, I provide
agnostic, measured, targeted and independent
advise with clear business benefits analysis and
ROI advise
Whitepapers, System Blueprints, Direction Papers,
Option Papers, benefits analysis document,
recommendation submissions and detailed Retune
on Investment (ROI) analysis figures
Support design and
Service Architecture
Complex systems need complex support
structures, since 1998 we are passionate about
support and this is a key deliverable that we
work for with clients. Rock Star solutions are
practical, ITIL aligned, custom designed and
best practice helping support management
solutions that deliver instant results and embed
a culture of support into an organisation
Support Design Blueprint Document, Support
Strategy, Service Manuals, Service Catalogues,
Service Matrix and RACI documents, Support
Contact Registers, Central Knowledgebase and
document management processes, Support
Process Mapping, Support Gap Analysis, ITIL
Aligned Support Context Diagrams.
Business Case
Development
We spend considerable time with key business
stakeholders to understand needs, gaps, future
requirements and document and budget those
option in a central document of reference

Business Case, Business Case Recommendations
Paper
Design and Blueprint
Documents
We create, manage and deliver highly detailed
and complex blueprint documents that cover
every aspect of the business solution providing a
central master document of reference and
ensure that solutions are developed to
specification meeting business needs
Support Design Document, Systems Solutions
Design, Blueprint Documents
Business Process
Documents
We develop highly detailed Business and
Technology Process documents ensuring that
the knowledge that is in the heads of key
business subject matter experts is accurately
documented and mapped
Swimlane Business process documents, Business
Systems Context Documents
Project Management
and delivery - PRINCE2
& PMBOK
We deliver project management services aligned
to Prince2 and PMBOK standards, we have
delivered major technology projects for NAB,
Adecco, Australia Post, Newcrest Mining, Telstra
and Satyam. We can provide certified and
industry experienced professionals.
Management Dashboards, Gives and Gets,
Schedule, Project Strategy, Project Plan,
Project Management -
Leadership
We project manage resources, project support
and technical team resources, as required and
as per individual project arrangements.
Mentoring and Team Leadership, daily scrums and
status updates, weekly project budget
management and status reports
Project Management -
Governance
Plan and processes developed for ongoing
project governance.
Project Governance Strategy, Governance
Guidelines and Processes Document,
Scheduling We provide highly experienced and
accomplished Master Schedulers and deliver
highly detailed project and cutover schedules
Master Schedule
Cutover and Release
Management
We have a proven Technical Cutover
management background, delivering major
business systems for Bendigo Bank, NAB, AXA,
AMP, Bank of India, Singapore Bank, Satyam,
Virgin Airlines, Gold Coast University Hospital,
NSW Education Department, Sensis (wireless
solutions), Telstra, Australia Post, The Good
Guys and API (Priceline group)
Cutover and Release Runsheet and Project Plans
Empirical Macro
Economics

We can analyze empirically macro-economic
conditions in following areas: Monetary Policy,
Economic Growth, Empirical Finance, Policies
Relating to International Finance and Trade,
Business Cycle and Investment. (Any topic).
Solving Non-Linearity, Unit Roots, Vector Auto
Regressions, Granger Causality, Identification
Problem, Co-Integration, Structural Break,
Regime Shift, Time Series Filtering And
Forecasting.
A Report providing theoretical background of
questions you would ask, details of our empirical
analysis, discussion of answers through lens of
economic theory and results of analysis and
suggestions for further work.
International Finance
and Economics
We can analyze, empirically, international
financial markets (esp. Markets exchange rates)
for policy purpose or Profit making. Types Of
Arbitrage In International Finance,
Current Accounts and Capital Flows, Exchange
Rate, Central Bank Intervention, Statistical
Methods, Technical Analysis, Policies Relating to
International Finance And Trade.
A Report providing theoretical background of
questions you would ask, details of our empirical
analysis, discussion of answers through lens of
economic theory and results of analysis and
suggestions for further work with focus on
international financial market only.
Forecasting

We can greatly assist you in forecasting using
formal methods of time series analysis. Arima-X
Models, Vector Auto Regression, Time Series
Filtering, Decomposing Time Series, Technical
Analysis, Artificial Neural Network And Arfima
Model.
A report on forecast with reasons of why we can
expect forecast to be true.
Evaluation of Projects
And Causal Analysis

We can evaluate, empirically, projects and field
experiments. We analyze relation of cause
between economic activities using micro-
econometrics. (example question: did recent
marketing strategy cause an increase in
sales?)Panel Data Analysis (Micro Data),
Qualitative Variable Analysis, Fixed Effect
Model, Logit/Probit Model, Identification,
Endogeneity.
A report clearly describing arguments in favor and
against criteria and assumptions, details of our
analysis, results and discussion about your
question in light of our findings and results.

Tender and Contract
Services Development
and Advice
Highly adept at the creation and review of
RFQ's, RFT's, Contract for Services, Service
Levels, Contracts for Supply, Procurement
Tenders and Contracts Rock Star Consulting
Group have delivered significant contracts for
Adecco, PowerCor, API (Priceline), SP AusNet
(Smart meter Project). A leading
accomplishment for us was for Satyam where
weI reviewed the final 500 page, $100 Million
Support Services Contract submission for NAB.
RFQ's, RFT's,