PRTM management, a consulting subsidiary of PWC conducts and publishes an annual survey on Global supply chain trends. The survey consists of participants from all across the globe including Europe, Americas and Asia. The purpose of the survey is to capture the challenges the industry faces and response to those challenges. The study also measures current trends and opportunities over next three years. INTRODUCTION After recession in 2008-09, the demand supply equations were disrupted. Which resulted in poor forecast ability. The companies then were forced to change their strategies and tightly manage their inventories. Eventually efficient supply chain management became a competitive advantage. RESEARCH METHODOLOGY The study includes online questionnaire which is supplemented by a series of interview with the participants. Survey participants Near to 350 manufacturing and service companies participated in the survey. The participants are from different sectors including aerospace, industrial and automotive equipment, consumer goods, retail, telecommunications, etc. About 40% of the respondents are senior executives in supply chain management. 15% out of those are at CXO level. Three major regions America, Europe and Asia are proportionately represented by the respondents. RESEARCH METHODOLOGY Survey participants (continued) About two-thirds of survey participants are companies with annual revenues greater than $1 billion More than 10% of the participants belong to companies with revenues less than $100 million 26% 23% 17% 11% 8% 15% Industry affiliation E&TC Automotive, Aerospace Consumer goods Health care Logistics Other 43% 30% 28% Geographical distribution Europe Americas Asia 26% 23% 17% 11% 8% Company size by revenue >5 Bn $1 Bn to $5 Bn $500 Mn to $1 Bn $100 Mn to $500 Mn Less than $100 Mn TREND 1: TOP CHALLENGES TO SUPPLY CHAIN FLEXIBILITY Market transparency and greater price sensitivity have led to lower customer loyalty. Product commoditization reduces true differentiation in the consumer and B2B environments Rapid ramp up or ramp down of capacities seems to be a big challenge for many participants A lack of robust forecasting and planning tools contributes to the problem Companies are focusing primarily on deepening collaboration with key customers to reduce unanticipated changes in demand Understand the market rate of demand in real time TREND 2: NEED OF GLOBAL CUSTOMER AND SUPPLIER NETWORK More than 85% expect the complexity of their supply chains to grow significantly by 2012 More than three-fourths expect an increase in the number of international customer locations More than two-thirds expect a higher number of products or variants Geography plays an vital role in identifying drivers of complexity of the global supply chain Nearly 30% of respondents expect the number of manufacturing facilities to decline until 2012, this reflects companys inclination more towards outsourcing to external partners EXAMPLE P&G END TO END SUPPLY CHAIN Objective Fully optimized end-to- end process from supplier to customer Cross functional approach to integrate key stakeholders across the supply chain Stakeholders Supply network management, brand planning, site planning, warehouse and distribution management, customer service logistics, operations management, product launch management, and work system management Implementation ERP System including Electronic quality releases and a self billing function Noticeable Changes More than a 20% increase in manufacturing productivity 18% reduction of regional inventory while keeping customer service levels high Decline in material lead times by as much as 50% Drop in the total delivered cost of more than 12% TREND 3: MARKET DYNAMICS DEMAND REGIONAL, COST-OPTIMIZED SUPPLY CHAIN CONFIGURATIONS Ideal way to deliver an improved gross margin Reducing End-to-end supply chain cost Globalising SC operations Outsourcing Building regional Supply chain to satisfy consumers and beat competition TREND 3 CONTINUED Industry response (Solution) Out-sourcing Off-shoring Shortcoming Reduction in material & labour cost achieved, however, reduction in process or management cost is yet to be seen. TREND 4: RISK MANAGEMENT INVOLVES THE END-TO-END SUPPLY CHAIN Need of risk management Due to the recession during 2008-09, it became difficult for companies to find a reliable supplier. There was a risk of supplier closing down the operation which would cut off the critical component supply. At the same time, finding new alternate supplier was becoming increasingly costlier. Hence it became a management challenge to mitigate the risk across supply chain. Industry response (Solutions) Since the demand of end product was volatile, the companies started transferring the risk to their supply chain partners (VMI concept). Around 65% to 75% participants have made advanced inventory management or improved delivery to customers top priority. Companies also try to reduce the asset base through sale or lease back program or outsourcing. Dispatching the product asap is also seen as reduction in inventory hence reducing the risk. TOP RISK MANAGEMENT STRATEGIES TREND 5: EXISTING SUPPLY CHAIN ORGANIZATIONS ARE NOT TRULY INTEGRATED AND EMPOWERED Companies need to address many different supply chain challengesdemand volatility, increasing complexity and globalization, greater cost pressures, and more extensive supply chain risks. Inability to make quick decisions in response to sudden changes in demand or comparable challenges. Putting increased emphasis on finding and training top talent with end-to-end supply chain knowledge. TOP CHALLENGES FACING SUPPLY CHAIN ORGANIZATIONS Breaking barriers (Needed Flexibility in SC) Flexibility in SC affected due to volatile demand and supply. Rapid Globalisation Need for Global customer and Global Supplier network TREND 2008-2010 VS 2010-2012 Green Supply Chain to gain importance in future Importance shifted to cost optimization through outsourcing Product quality and safety, supply chain delivery and security given importance in risk management. Risk management involves end to end supply chain Requirement of talent to handle global supply chain Lack of integrated Supply Chain THANK YOU!!