Syabith Umar Ahdan

3440 S. Cottage Grove Ave Apt #209, Chicago, IL 60616 Cell (312) 375-9841 sahdan@hawk.iit.edu
OBJECTIVE:
Seeking part-time job in Information Technology and Management field. My passion for Information Technology, strong organization
and leadership skills, ability to work proactively as well as my customer service & time management skills will add value to your team.

EDUCATION:
Illinois Institute of Technology, Chicago, IL Bachelor in Information Technology & Mgmt. GPA: 4.00 Aug. 2013-May 2017
Presidential Scholar

Highline Community College, Des Moines, WA Information Technology GPA: 3.93 Sept. 2011-June 2012
Classes taken from Coursera.org:
-Networked Life -Ruby -Human-Computer Interaction
-Programming Language: Python -Programming Languages -Computer Network System

EXPERIENCE:
Innflux, Chicago, IL Tech Support Specialist Current
Assist and document 10 -20 guest issue via call, live chat, and email professionally and in timely manner in daily basis.
Monitor and maintain thousands network equipment from 700 hospitality property
Contribute to and work on side project to improve the network and documentation process.
AKM Travel & Tour, Surabaya, Indonesia Front Office & System Administrator Mar.-July 2013
Automated internal IT systems improving efficiency and service quality
Created new website and online booking system
Improved data and document management

Jual Elektronik Murah, Surabaya, Indonesia Owner Nov. 2012-Mar. 2013
Built an online store and sold products via portal
Set up, maintained, improved, and managed website database with over a thousand products

Tri-TESOL Conference, Des Moines, WA Technical Support and Floater Volunteer October 2011

Dhaafi Group (Digital Printing, Internet Caf), Surabaya, Indonesia Manager & System Administrator Sept. 2009-July 2011
Supervised 20 employees
Managed finance and accounting function
Configured, monitored, and maintained 40PCs LAN and WLAN Network, including servers and workstations
Promoted to manager & system administrator within first year from operator
CERTIFICATES:
Advanced Networking Certificate Aug. 2011-June 2012
UNIX/Linux System Administration Certificate Aug. 2011-June 2012
Global Leadership Program Aug. 2011-June 2012
First Friday Leadership Seminar Aug. 2011-June 2012 Aug. 2011-June 2012
SuperHost Customer Service September 2011
SKILLS:
Operating Systems: Proficient in Windows XP, Windows 7, Windows Server 2008, Linux-based OS
Server Applications: Proficient with LAMP, Nginx, Sendmail, Wordpress, ElasticSearch, Logstash. Familiar with
Kibana and Redis.
Programming Languages: Proficient with Bash Scripting, Java, Python, Ruby, C++, and HTML.
Languages: Fluent in English and Indonesian

AWARD:
Outstanding program Contribution Award April 2011
For Asian Pacific Islander Heritage Month, Highline Community College