ReadMe for Neighbours from Hell 2 (14/10/2003)

In this file you will find some final tips for playing and notes on troubleshoot
ing for Neighbours from Hell 2.
We thank you for buying Neighbours from Hell 2 and wish you a lot of fun with th
e game!
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CONTENTS
1. INSTALLATION
1.1 System Requirements
1.2 Installing Neighbours from Hell 2
1.3 Uninstalling Neighbours from Hell 2
2. OPERATION ON MOBILE COMPUTERS
3. TROUBLESHOOTING
4. FURTHER TIPS & NOTES
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1. Installation
1.1 System Requirements:
- A Pentium-compatible MMX processor of at least 233 MHz. (Pentium II-compatible p
rocessors or higher all feature MMX.)
- At least 128 megabytes of RAM.
- Windows 95 with Internet Explorer 5.5, Windows 98 SE, Windows ME, Windows 2000 or
Windows XP.
- A DirectX 8-compatible video card with at least 8 megabytes of video RAM.
- A DirectX 8-compatible sound card.
- A Windows-compatible mouse, keyboard and CD-ROM drive.
- At least 310 megabytes (MB) of free space on your hard disk.
1.2 Installing Neighbours from Hell 2:
To install Neighbours from Hell 2, simply insert the CD in your CD drive and fol
low the on-screen instructions.
If your CD does not start automatically, open your Windows Explorer and locate t
he CD drive containing the Neighbours from Hell 2 CD. Right-click on the drive d
esignation and then select Autoplay.
If the game still does not launch, right-click on the CD drive and then click on
Explorer. Select the file name AutoRun and double-click the file name.
1.3 Uninstalling Neighbours from Hell 2:
Neighbours from Hell 2 can be uninstalled through Software in the Windows control
panel, or via the Uninstall Neighbours from Hell 2 option on the Start / Programs
menu.
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2. Operation on Mobile Computers
When playing on mobile computers, please pay special attention to the required m
inimum configuration. While in many cases, the CPU, i.e. the processor speed, is
sufficient, the memory or the video card resolution often is not.
For systems using a shared memory, i.e. borrowing main memory for the video card,
you might be able to set the required value, thus facilitating playability of th
e game. To do this, refer to the manual of your mobile computer to check whether
and how you can adjust the memory size of your graphics card.
Further tips:
- If you keep experiencing small interruptions or pauses during the game, this m
ight be attributable to the following causes:
- The main or graphics memory is insufficient it is necessary to frequently swap
out or reload data. Look up the minimum requirements of the game and check whet
her these are met by your system. You might have to upgrade your main memory or
allocate more memory to your video card to be able to play without problems.
- The energy settings for your hard disk have been set at too low a value your h
ard disk is frequently being shut down and needs to be restarted before data can
be accessed. You will find these settings (in Windows XP) in the control panel
under Power Management. Increasing the value for Turn off hard disks might solve the
problem.
- For design reasons, the LCD screens used in mobile computers have a maximum fr
ame rate of 25 frames per second (fps), which might cause problems with games th
at are action intensive. In this case, we recommend using an external screen, if
possible.
- Another point that might prove to be problematic with mobile computers is the
slightly altered keyboard layout and the control via touchpad, or any other subs
titute for a mouse. In this case, you might be able to solve the problem by conn
ecting an external keyboard or a mouse to your machine.
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3. Troubleshooting
If, for some reason, you should encounter problems with Neighbours from Hell 2 o
r any other JoWooD game, please try the following:
If you're having a technical problem such as a freeze or graphical glitch, pleas
e make sure your computer's drivers are up to date. This is very often the cause
of technical problems. Please refer to the websites of the manufacturers of you
r computer's components to see if new drivers are available.
If this doesn't help, look in the support section of the JoWooD website at http:
//www.jowood.com to see if there's an upgrade (a new program version) or a patch
(software bug corrector) for your game available for download. This may solve y
our problem.
If it doesn't, please try out our technical support forums at http://forum.jowoo
d.de/. Each JoWooD game has its own forum for general and technical questions. I
t may be that someone else had the problem you're having, and has already figure
d out how to solve it.
If all else fails, please contact our technical support. Before you do this, how
ever, please make sure you have the following information ready because you will
be asked for it:
- The name of the game that you're having problems with. We publish many games,
and it may not be clear to us which game you are referring to.
- A description of your problem, as precise as possible. How long were you playi
ng? When did the problem occur? What were you doing when it happened? Does it ha
ppen every time?
If you received an error message, please include it. If the game asks you to sen
d us a file containing more elaborate information, please do so.
- A DirectX diagnosis. To create this, please do the following:
1. Run the DXDIAG.EXE, by clicking 'Start', then 'Run...', then type "dxdiag" an
d press Enter.
2. This will start the DirectX Diagnostic Tool. Once it has finished analysing y
our system, please click the "Save All Information..." button at the bottom of t
he program window.
3. Save the file as "dxdiag.txt" where you will be able to locate it.
4. Attach this file to your email or forum posting.
Either send this information by email to hotline@jowood.com, or post your questi
on in the appropriate technical support forum at http://forum.jowood.com/.
By providing us with as many details as you can, we will be able to solve your p
roblem more quickly.
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4. Further Tips & Notes
- The afore-mentioned minimum requirement of 310 MB free space on your hard disk
refers only to the free space needed for installing the game. You should always
make sure that there are still several hundred megabytes of free space on the d
rive on which you have installed Windows. Otherwise you might, under certain con
ditions, encounter problems while playing the game. For more detailed informatio
n on the Windows space requirements please refer to the Windows help files.
- When launching Neighbours from Hell 2, you are always given the option to inst
all one of the demos provided with your CD or to watch one of the videos contain
ed on it. If you have problems with any of the demos, please contact our support
(see the section "Troubleshooting" above). Remember to tell us the name of the
demo so that we can give you the required information. If you have problems play
ing the videos, please refer to http://www.divx.com/ or http://www.microsoft.com
/ or obtain the latest codecs (drivers for playing video files) from these sites
.
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www.neighbours-from-hell.com
Developers: JoWooD Studio Vienna